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Retail shop assiatant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: - Competitive salary with performance-based bonuses. - Opportunity to work with a luxury brand and high-end clientele. - Ongoing training and professional development opportunities. - Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.
A great opportunity has arisen for a proactive and charismatic Retail Sales Assistant/Sales Consultant to join our Empresa team based in Covent Garden, London. Empresa is an Italian luxury brand born in 1999 from the original vision of four brothers, who in a few years brought the brand to obtain the esteem of the best national and international markets. The love for fabrics, the search for beauty, the desire to create art with the expert hand of Italian artisans, make Empresa today one of the best known and most recognizable brands in the world. Working within a friendly retail team where everyone looks out for each other, teamwork and the ability to build relationships are key to this Sales Assistant/Sales Consultant role. We are looking for a Retail Sales Assistant/Sales Consultant who will proactively approach every customer and deliver a true retail customer experience. As Sales Assistant/Sales Consultant and your main responsibilities will include: - Ensure that customer service is not an afterthought but an intrinsic part of the sales process - Support the Management team and the sales process ensuring effective responsibility and ownership of your tasks - Drive and deliver personal sales and KPI targets by cultivating customer relationships - Take responsibility for visual presentation and cleanliness of the store - Ensure accurate and appropriate advice to ensure that our customers buy the best and relevant products to meet their needs In order to be considered for this exciting role, it is essential that you have the following: - Fashion Sales experience in a client-facing role within the High-End/Premium Retail industry - Genuine desire to deliver first-class customer service and have a passion for product - A dedicated and capable retail sales professional who is passionate about selling and has shown they can deliver high performing sales figures - Ability to work well under pressure whilst prioritising workloads and meeting deadlines - Self-motivated, shows initiative, confident and a strong team-player The position can earn between £21k and £30k on average per annum. We are looking for a full time, although part time requests are also considered. An understanding of the Italian language is appreciated, although not necessary. If you want to be part of this exciting time within the company contact us.
We’re looking for a skilled Seamstress with a passion for sewing and keen attention to detail. You’ll play a key role in producing high-quality garments, ensuring they meet our standards. Responsibilities: • Sew various fabrics following patterns and specifications. • Operate sewing machines and tools safely. • Inspect finished products for quality. • Maintain an organized workspace. • Collaborate to meet production deadlines. • Prepare materials, including cutting and pinning fabrics. • Follow warehouse safety protocols. Requirements: • 5+ years of sewing experience (preferred). • Familiarity with different fabrics and techniques. • Experience with industrial sewing machines. • Strong attention to detail and time management. Job Details: • Type: Full-time • Salary: From £25,000/year • Benefits: Casual dress, company pension • Schedule: Monday–Friday, weekend availability • Location: London (must commute or relocate) If you’re passionate about sewing and ready to contribute to a dynamic team, apply now!
Overview A small private family is seeking a highly experienced and professional Live-out Housekeeper to manage their two super-prime penthouses in Marylebone, London. The properties consist of two apartments, one a three-bedroom, three-bathroom penthouse, and the other a two-bedroom, two-bathroom apartment on the same floor in a serviced apartment block. The family have two adult children, one of whom lives in the apartments permanently and works in the London. The Principals spend several months each year in the apartments and the rest of the time abroad. The role offers an excellent opportunity for an experienced professional to work in a luxury setting for nice and kind family. After a long tenure with the current housekeepers, the family is looking for two new Housekeepers who can maintain their home’s impeccable standards. Start date: ASAP. Job duties Responsibilities of the Live-out Housekeeper in Marylebone include: - Thorough cleaning and upkeep of both apartments to ensure the highest standards of cleanliness and presentation - Full laundry management, including washing, ironing, and organising clothes with meticulous attention to detail - Packing and unpacking suitcases for the family and ensuring all clothing is organised - Some preparation of light, simple lunches for the family mainly when the Principals are in residence - Expert handling and cleaning of fine fabrics and furnishings, ensuring they are treated with the appropriate techniques - Provide additional support as required, ensuring the smooth running of the household, and attending to any ad-hoc tasks - Noticing and reporting maintenance issues, liaising with other staff, letting in and supervising maintenance contractors as required - Grocery shopping for the family, running some errands, arranging restocking of laundry and cleaning products as required Candidates must be/have: - A genuine passion for upholding the highest standards in housekeeping, coupled with a keen eye for detail - High standards in every task, with the ability to spot the smallest details - Proven track record of housekeeping in high-end residences, ideally with experience working for UHNW/HNW families - Experience working on yachts – would be highly desirable - Ability to adjust working hours to meet the needs of the family, including occasional longer shifts when required - High levels of discretion and professionalism when interacting with the family and guests - A team player who can collaborate with other household staff and is proactive in identifying tasks and areas for improvement Accommodation No accommodation is provided as this is a live-out position. Hours Daily shifts working either 10:00 – 18:00 or 12:00 – 20:00. Rotating weekly with the other housekeeper and alternative weekends when the Principals are in residence, otherwise Monday to Friday only, with flexibility to accommodate the Principals’ schedule and requirements. Location Marylebone, W1, London. Salary £50,000 Job ref CP766: Live-out Housekeeper in Marylebone, London.