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Welcome to KFC. Home of the real ones. We sell the world's best chicken. Seriously. And we've done it since 1939, when the idea of crispy, original recipe chicken took Kentucky by storm. Now, we're proud to serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that we started with, all those years ago. Across the Restaurant Support Centre (RSC), we come to work to be ourselves, and to make something of ourselves. We want to see our potential go that little bit further, as part of one of the world's most iconic brands. What's the gig? Well, you support our restaurants - and we'll support you every step of the way. Simple. Our doors are open - and they can take you anywhere. All we ask is that you be you. Because that makes us, us. Sound good? Our Marketing team is a 50-strong crew of bold thinkers, culture shapers and creative doers - from Brand and Digital to Strategy, Food Quality, Insights and Innovation. We're here to keep KFC at the heart of culture across the UK & Ireland, blending our iconic roots with fresh, fearless ideas that connect with real people. We don't just make ads - we build love, drive growth, and stay one step ahead of what's next. What happens when you combine one of the UK's most iconic brands, significant media investment and the freedom to challenge how things have always been done? That's what we're looking for you to help us discover. We're searching for an exceptional Media Lead to help shape the future of media at KFC UK & Ireland. This isn't just about making our media investment work harder. It's about reimagining what's possible. You'll be KFC's senior media expert and strategic voice within the business - shaping our full-funnel media approach, advising where we should place our bets and helping one of the country's most loved brands connect with millions of customers, build cultural relevance and drive real commercial growth. We want someone who is as excited by a bold creative idea as they are by brilliant econometrics. Someone who can balance the art and science of media, challenge convention, influence senior leaders and partners, and unlock opportunities others haven't spotted. This is a highly influential individual-contributor role with no direct reports. Your impact will come through expertise, conviction and the ability to bring teams, agencies and partners with you. And most importantly, we want someone who wants to leave their mark. Shape our media future: Own the overarching UK&I media strategy and long-term vision. Translate business priorities into clear investment principles, channel strategy and annual planning, identifying where media can unlock incremental growth and where KFC should place its bets. Stay ahead of a rapidly evolving landscape - from AI and automation to emerging platforms, changing consumer behaviour and new approaches to targeting and measurement. Identify where new technology can unlock effectiveness, creativity and competitive advantage, and help KFC experiment intelligently with what comes next. Drive commercial growth: Own KFC's approach to media effectiveness, measurement and optimisation. Use econometrics, campaign measurement, incrementality and industry best practice to understand the true impact of our investment on brand and business performance. Turn complex data into clear commercial recommendations: where to invest, where to experiment and where to stop. Turn constraints into opportunities: from HFSS regulation and changing privacy rules to platform disruption, help us navigate an increasingly complex media landscape - finding creative new ways to build fame and drive growth. Make media famous: Champion media as a creative force, not simply a distribution channel. Work hand in hand with Brand and our creative partners to develop bold, culturally relevant media ideas that capture attention, generate conversation and make KFC impossible to ignore. Push our partners to create distinctive work that delivers both fame and commercial impact. Connect with customers: Bring together audience insight, first-party data and media expertise to create smarter, more connected ways of reaching and influencing customers across the funnel. Partner across Brand, Digital, Delivery, Performance Marketing and Insights to connect long-term brand building with short-term demand and commercial performance. Lead brilliant partnerships: Lead the senior day-to-day relationship with our media agency, driving a high-performing partnership built on collaboration, healthy challenge and accountability. Build strategic relationships across the wider media ecosystem - including media owners, commercial partners, measurement specialists and global stakeholders - and unlock opportunities that deliver incremental value for KFC. Champion responsible media, strong governance and brand safety. Build a culture of experimentation: Set a structured test-and-learn agenda with Mindshare and the Performance Marketing Lead. Challenge established ways of working, design meaningful experiments and turn learning into action. Balance BAU with bold swings and keep asking: what could the future of media look like for KFC? Raise media capability across KFC: You won't manage a team or own every individual campaign. Instead, as KFC's subject-matter expert, you'll coach, challenge and inspire teams across Marketing, elevate media capability, champion best practice and ensure learning is continuously applied. You'll make things happen through influence rather than hierarchy. A sharper media strategy. KFC has a clear, future-facing approach that connects media investment to brand and commercial growth. Every pound works harder. Effectiveness, accountability and continuous improvement are embedded in how we plan and invest. Media becomes part of the idea. Our media thinking is as distinctive, creative and culturally relevant as the work it carries. We stay ahead. New technology, platforms, partnerships and behaviours are turned into meaningful competitive advantage rather than innovation theatre. The whole team gets better. Media capability rises across KFC and our agency ecosystem through your expertise, challenge and coaching. You’re a brilliant media thinker who likes a challenge. You're a real media guru with deep media expertise and strong commercial instinct, but you're always looking beyond the numbers to understand the bigger opportunity for the brand and the business. You believe in the power of creativity. You're as excited by a brilliant idea as you are by a brilliant media plan, and believe the best work happens when creativity, culture, data and media come together. You're curious, open-minded and willing to back bold ideas, even when the answer isn’t perfectly proven on a spreadsheet. You make things happen through people. You know that influence doesn’t come from hierarchy. You build brilliant relationships, earn trust quickly and bring people with you, from Brand teams and senior leaders to agencies, media owners and global partners. You’re a natural collaborator. This role sits at the intersection of our teams, agencies and partners, so you thrive on connecting people and perspectives to get to better answers. You’re a self-starter with a bias for action. You spot opportunities and jump at solutions. You're comfortable defining the future rather than waiting for someone else to hand you the answer. You can speak both business and media. You're as comfortable discussing sales and business performance as you are media metrics. You can turn complexity into clear choices. You're curious about what's next. AI, automation, new platforms, evolving audience behaviours and new models of measurement genuinely interest you. You don't need to have every answer, but you have the curiosity and ambition to help KFC navigate what comes next. You have presence and conviction. You're comfortable challenging thinking, creating alignment and influencing decisions at senior level. You're a confident, accomplished presenter and communicator with credibility in your space. • 8 years+ media experience, with subject matter expertise and technical knowledge to cut through fast., • Ideally, you've worked in-house and at an agency (but both is not essential if you have a strong understanding of both sides)., • Strong experience across brand-building and performance media, with a deep understanding of the UK media landscape and the ability to connect media strategy to commercial outcomes., • Experience managing or influencing significant media investment and making clear investment choices., • Strong understanding of media effectiveness, measurement and econometrics, with the ability to translate learning into action., • Experience influencing senior stakeholders and leading agency relationships without relying on direct authority., • A track record of curiosity, experimentation and pushing for better - whether through creative media, technology, data, partnerships or new ways of working. We're flexible: We're open to different levels of experience for this role. This opportunity is full-time, but we're also open to a more experienced candidate joining us 3 days a week, so you may see both options advertised. We offer benefits that make your life that little bit easier, because we know the juggle is real. From flexible, hybrid working to Fri-Yay early finishes and Live Well Days, we've created a package that supports the real you, in and out of work. • Hybrid working from our Woking RSC (just 24 mins from London). Our Marketing team spend face-to-face collaboration time in the office on Tuesday's and Wednesday's., • Up to 11% company pension contributions, • Fri-Yay finishes at 1pm every Friday, • 25 days' holiday (plus bank hols) a, • 5 Live Well Days a year, just for you, • Bonus scheme linked to company & personal performance, • Private healthcare, Digital GP access & mental health coaching, • Enhanced parental leave and flexible return options, • Study support, income protection, life cover & more, • And yes-25% off the chicken Because real ones deserve real rewards. Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups from all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We'll be there to help you be the real you. #J-18808-Ljbffr

Building global, iconic brands people trust and champion YUM! Hybrid Yum! Europe is a part of One Yum! Supply Chain Centre of Excellence (COE), set up to support KFC and Taco Bell with one supply chain, one purpose and one bold goal: unmatched profitability for every restaurant. The COE works horizontally across brands, markets, functions, franchisees and suppliers to deliver safe, reliable and sustainable supply; improve restaurant paybacks; accelerate growth; and power brand strategies through world-class category management, supplier partnerships, data, governance and innovation execution. Bring menu innovation to life at speed and scale. This role is the procurement and supply chain link between brand ambition and restaurant execution, helping KFC and Taco Bell launch customer-loved LTOs and innovation platforms across Europe. You will coordinate the supplier ecosystem, briefs, timelines, cost guardrails and readiness checks that turn great ideas into reliable, commercially strong launches. Lead procurement enablement for LTOs, innovation and commercialisation, ensuring product and packaging launches are supplier-ready, costed, governed and executable across European markets. Act as the supply chain and procurement link across innovation calendars, LTO plans and brand commercialisation priorities. Coordinate Marketing, Food Innovation, FSQA, Operations, Finance, category teams, markets and suppliers to define supply requirements early. Launch supplier briefs for ingredients, packaging and product components, ensuring quality, food safety, sustainability, cost and capacity guardrails are clear. Run supplier engagement forums to access insights, co-create innovation and challenge suppliers to bring best-in-class execution. Build launch readiness plans, risk trackers, decision logs and escalation routes to support reliable market execution. Work with category leads to secure sourcing routes, pricing, MOQs, lead times, alternative suppliers and continuity plans for LTO components. Track commercial and operational performance of launches, capturing lessons that improve future speed, cost and reliability. Support portfolio prioritisation by making supply chain complexity, cost and risk visible in decision-making. Improved restaurant economics through validated savings, cost avoidance, payback improvement and total cost optimisation. Reliable execution for KFC and Taco Bell markets, with stronger supplier performance, fewer disruptions and clear issue ownership. LTO plans that are understood by brands, functions, franchisees and suppliers, and translated into practical delivery plans. A supplier ecosystem that brings innovation, resilience, quality, food safety, sustainability and competitive advantage to the business. 6+ years' experience in procurement, supply chain, food commercialisation, NPD, innovation, category management or project delivery. Experience supporting food, packaging or product launches in QSR, foodservice, FMCG, retail or manufacturing environments. Strong project management skills, with the ability to manage timelines, dependencies, actions and cross-functional decisions. Good understanding of supplier briefing, costing, capacity, food safety, quality and launch readiness requirements. Ability to balance creativity, speed, cost, operational simplicity and risk. Excellent stakeholder management across brand, market, supplier, operations, finance and technical teams. Confident escalating blockers and creating clarity in fast-moving, ambiguous innovation projects. A natural organiser who brings pace and discipline without slowing innovation. Comfortable switching between creative brand conversations and detailed supplier execution. Focused on launches that work for customers, restaurants and franchisees. Hybrid role based from Woking, with European market, restaurant and supplier travel as required. Stay connected with Yum! Brands and be the first to know about new opportunities across KFC, Taco Bell, The Habit Burger Grill, and our corporate functions. #J-18808-Ljbffr

Position: Senior Machine Learning Engineer Department: Growth & Customer Experience Engineering Reporting to: Technology Manager Location: Bristol/London Hybrid role: 3 days a week from office & 2 days working from home Full time / Part time role: Full time Then Just Eat Takeaway.com might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. We are looking for a Senior Machine Learning Engineer to join a cross functional team, focussing on growing our product algorithmic recommendations within Just Eat Takeaway.com. Your team will focus on evolving existing machine learning and AI capabilities across the platform, improving those capabilities, and innovating new ones for the future. As a Senior Engineer you will drive our architecture, write highly scalable and testable code, mentor engineers and challenge our teams to strive for excellence. You will work closely with a large number of teams, both internal and external, with inner-sourced development our standard way of working. Ownership is one of the core engineering principles in our organisation - we write it and we own it. Engineers are expected to take responsibility for their work from discovery to production, ensuring the ongoing reliability and stability of our systems. This role offers you the opportunity to lead, deliver, and care for cutting-edge ML systems that impact millions of customers daily. • Collaborate extensively with Data Scientists, Product Managers, and Backend Engineers to bridge the gap between model development and production systems, • Lead the architectural design of end-to-end ML systems, from data ingestion and training pipelines to real-time inference and monitoring infrastructure, • Transform innovative data science prototypes into robust, scalable, and secure production software, taking ownership of the 'path to production', • Drive the adoption of MLOps best practices (CI/CD for ML, model versioning, feature stores) to accelerate the feedback loop for Data Scientists, • Effectively communicate the complexities of ML systems (e.g., latency vs. accuracy trade-offs) to technical and non-technical stakeholders, • Build and maintain a strong network across the Data and Engineering organizations to ensure ML systems integrate seamlessly with the wider platform, • Lead projects, mentor peers, and advocate for engineering excellence within the data science domain, • Proficiency in Python and a strong understanding of software engineering principles (OO design, patterns, testing) applied to Machine Learning, • Demonstrable experience designing and operating ML systems in production (not just training models in notebooks), including familiarity with serving patterns (e.g., REST APIs, batch inference, event-driven), • Experience with orchestration tools (e.g., Airflow, Dagster) and cloud-native ML platforms (e.g., AWS SageMaker, GCP Vertex AI), • Ability to influence decision-making regarding infrastructure and tooling, balancing 'build vs. buy' discussions, • Strong knowledge of Infrastructure as Code (Terraform) and containerization (Docker/Kubernetes), • Familiarity with data engineering fundamentals (SQL, distributed data processing) to debug and optimize data flows, • A proactive mindset to automate manual processes and a passion for improving the developer experience for Data Scientists Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. #KF-LI1 #J-18808-Ljbffr

Ready for a Challenge? Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. As a Product Analyst on a Fixed-Term contract in our Customer Product Analytics team, you'll play a key role in enhancing the customer journey for users across our website and app by delivering data-driven insights and optimising our product experience. Your analytical expertise will help us understand product performance, identify improvement areas, and drive impactful decisions. Working closely with product managers, UX teams, and data scientists, you’ll translate complex data into actionable insights that shape our global user experience. Want to take on a key role in our London tech hub, helping a talented team create the best product based on data? Then keep reading! • Using data-driven insights to understand how users navigate our platform, locating pain points and creating innovative solutions. Using this data to provide performance insights and monitor our KPIs, communicating your findings to the Product Manager., • Building a clear, quantitative understanding of our users, their usage behaviour, and journeys to guide product design, • Being the first point of contact for behavioural analysis by using Google Analytics, Snowplow, BigQuery, and similar tools, • Working closely with product managers, UX teams, and the business to assess opportunities and help understand the value of changes, while ensuring prioritisation of tasks with the largest customer impact, • Supporting the alignment and guidelines of our data infrastructure, as part of the Customer data & analytics team, • Proactively finding growth opportunities and experimenting ideas to optimise product experiences and drive user engagement & retention, • Interpreting the technical issue behind any question and explaining all topics clearly and concisely to stakeholders to support data-driven decision-making, • Guiding & mentoring others, sharing your knowledge and skills with the wider team whilst further developing your skills through learning and training opportunities, • Proven experience as a Product Analyst, Web Analyst, E-Commerce Analyst or similar, • Proficiency in SQL and data visualisation tools such as Google Bigquery(Redshift) and Tableau(Looker), • Strong understanding of user behaviour data collection & processing across various analytics tools (e.g., Snowplow, Google Analytics), • Knowledge of user behaviour analytics tools (e.g., Snowplow, Google Analytics) and experience troubleshooting event tracking implementations, • Hands‑on experience in A/B testing & experimentation to inform product decisions, • Ability to translate complex data into clear, actionable insights for technical and non-technical stakeholders, • Able to collaborate effectively with product, engineering and UX stakeholders, • Good communication skills and passion for knowledge sharing in a team environment, • Some exposure to Airflow, GitHub, and Jira in a collaborative environment (preferred not essential), • Knowledge of programming languages – e.g. R, Python is a plus but not essential Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. #J-18808-Ljbffr

We sell the world’s best chicken. Seriously. And we’ve done it since 1939, when the idea of crispy, original recipe chicken took Kentucky by storm. Now, we’re proud to serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that we started with, all those years ago. Across the Restaurant Support Centre (RSC), we come to work to be ourselves, and to make something of ourselves. We want to see our potential go that little bit further, as part of one of the world’s most iconic brands. What’s the gig? Well, you support our restaurants — and we’ll support you every step of the way. Simple. Our doors are open — and they can take you anywhere. All we ask is that you be you. Because that makes us, us. Sound good? Great. Let’s find out about that job. Our Marketing team is a 50-strong crew of bold thinkers, culture shapers and creative doers, from Brand and Digital to Strategy, Food Quality and Innovation. We’re here to keep KFC at the heart of culture across the UK & Ireland, blending our iconic roots with fresh, fearless ideas that connect with real people. You’ll sit within the Insight Hub in the Strategy & Innovation Team, helping the business understand what our customers are experiencing across restaurant, delivery and digital journeys. As our Customer Experience Insights Manager, you'll help KFC understand what our customers are really experiencing – and turn that understanding into action. You'll bring together insight from across our restaurants, digital and delivery journeys to diagnose what's happening, understand why, and identify the experience priorities that matter most for our customers and our growth. This is much more than a customer listening role. You'll combine continuous feedback with ad hoc research, complaints, mystery shopping, delivery feedback and commercial and operational evidence to build the bigger picture. You'll turn complex evidence into compelling stories that challenge thinking, shape decisions and inspire action across KFC. • Bring together feedback from surveys, complaints, mystery shopping, delivery platforms and other sources to build a joined-up view of the customer experience., • Track the measures that matter and spot emerging themes, pain points and opportunities across restaurant, digital and delivery journeys., • Triangulate multiple sources of evidence to diagnose the underlying drivers of customer experience – moving the business beyond what is happening to understand why., • Make sure the customer voice is heard clearly in business decisions., • Lead qualitative and quantitative research to answer priority customer experience and growth questions., • Connect the dots across multiple sources to understand what is happening, why it is happening and what matters most., • Move beyond reporting the numbers to diagnose the underlying drivers and root causes of the experience., • Build clear, compelling CX stories that simplify complex evidence and show what it means for customers and the business., • Identify the few experience priorities that matter most, separating meaningful signals from background noise., • Connect customer experience to customer behaviour, operational performance and commercial outcomes., • Own and maintain the overarching CX insight story, • Bring the customer perspective into senior leadership and key business decisions., • Partner with Operations, Digital, Marketing, Commercial and other teams to turn insight into clear priorities and action., • Challenge thinking, stimulate debate and help the business make evidence-led choices — while ensuring the right teams own delivery., • 5+ years' experience in insight, research, CX or a related analytical discipline., • Strong end-to-end qualitative and quantitative research experience., • Strong analytical and diagnostic capability, with experience combining multiple evidence sources to identify patterns, drivers and root causes., • Proven ability to turn complex evidence into clear, compelling stories for senior audiences., • Experience using insight to influence strategic, commercial or operational decisions., • Strong commercial judgement and the ability to connect customer experience with customer behaviour and business outcomes., • Experience managing agencies and multiple insight projects/stakeholders., • You’re relentlessly curious – you want to understand what customers are really experiencing and why, not simply report the numbers., • You simplify complexity – you can connect multiple, sometimes conflicting, sources of evidence and find the signal in the noise., • You’re a compelling storyteller – you make complex insight clear, memorable and commercially relevant., • You thrive at pace – you can balance longer-term programmes with fast-moving business questions, knowing when to go deep and when good, robust insight at speed is what the business needs., • You’re comfortable with challenge – you can hold your own in senior conversations, facilitate debate and constructively challenge established thinking., • You’re commercially minded and action-oriented – you focus on what the evidence means, why it matters and what the business could do differently., • You’re trusted partner – you build strong relationships and influence through evidence, while recognising that you don’t need to own every solution. We offer benefits that make your life that little bit easier, because we know the juggle is real. From flexible, hybrid working to Fri-Yay early finishes and Live Well Days, we’ve created a package that supports the real you, in and out of work. You’ll get: • Hybrid working from our Woking RSC (just 24 mins from London). Our Marketing team collaborate face to face in the office every Tuesday and Wednesday., • Up to 11% company pension contributions, • Fri-Yay finishes at 1pm every Friday, • 5 Live Well Days a year, just for you, • Bonus scheme linked to company & personal performance, • Private healthcare, Digital GP access & mental health coaching, • Enhanced parental leave and flexible return options, • Study support, income protection, life cover & more, • And yes—25% off the chicken, • Intro call with our Talent Team, • Virtual call with Hiring Manager + additional Marketing team member, • F2F interview & Task at our HQ, Home of The Real Ones in Woking Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups from all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help… We hope so, if you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you. #J-18808-Ljbffr

We sell the world’s best chicken. Seriously. And we’ve done it since 1939, when the idea of crispy, original recipe chicken took Kentucky by storm. Now, we’re proud to serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that we started with, all those years ago. Across the Restaurant Support Centre (RSC), we come to work to be ourselves, and to make something of ourselves. We want to see our potential go that little bit further, as part of one of the world’s most iconic brands. What’s the gig? Well, you support our restaurants — and we’ll support you every step of the way. Simple. Our doors are open — and they can take you anywhere. All we ask is that you be you. Because that makes us, us. Sound good? Great. Let’s find out about that job. Our Marketing team is a 50-strong crew of bold thinkers, culture shapers and creative doers, from Brand and Digital to Strategy, Food Quality and Innovation. We’re here to keep KFC at the heart of culture across the UK & Ireland, blending our iconic roots with fresh, fearless ideas that connect with real people. You’ll sit within the Insight Hub in the Strategy & Innovation Team, helping the business understand what our customers are experiencing across restaurant, delivery and digital journeys. As our Customer Experience Insights Manager, you'll help KFC understand what our customers are really experiencing – and turn that understanding into action. You’ll bring together insight from across our restaurants, digital and delivery journeys to diagnose what's happening, understand why, and identify the experience priorities that matter most for our customers and our growth. This is much more than a customer listening role. You'll combine continuous feedback with ad hoc research, complaints, mystery shopping, delivery feedback and commercial and operational evidence to build the bigger picture. You’ll turn complex evidence into compelling stories that challenge thinking, shape decisions and inspire action across KFC. • Bring together feedback from surveys, complaints, mystery shopping, delivery platforms and other sources to build a joined-up view of the customer experience., • Track the measures that matter and spot emerging themes, pain points and opportunities across restaurant, digital and delivery journeys., • Triangulate multiple sources of evidence to diagnose the underlying drivers of customer experience – moving the business beyond what is happening to understand why., • Make sure the customer voice is heard clearly in business decisions., • Lead qualitative and quantitative research to answer priority customer experience and growth questions., • Connect the dots across multiple sources to understand what is happening, why it is happening and what matters most., • Move beyond reporting the numbers to diagnose the underlying drivers and root causes of the experience., • Build clear, compelling CX stories that simplify complex evidence and show what it means for customers and the business., • Identify the few experience priorities that matter most, separating meaningful signals from background noise., • Connect customer experience to customer behaviour, operational performance and commercial outcomes., • Own and maintain the overarching CX insight story., • Bring the customer perspective into senior leadership and key business decisions., • Partner with Operations, Digital, Marketing, Commercial and other teams to turn insight into clear priorities and action., • Challenge thinking, stimulate debate and help the business make evidence-led choices — while ensuring the right teams own delivery., • 5+ years' experience in insight, research, CX or a related analytical discipline., • Strong end-to-end qualitative and quantitative research experience., • Strong analytical and diagnostic capability, with experience combining multiple evidence sources to identify patterns, drivers and root causes., • Proven ability to turn complex evidence into clear, compelling stories for senior audiences., • Experience using insight to influence strategic, commercial or operational decisions., • Strong commercial judgement and the ability to connect customer experience with customer behaviour and business outcomes., • Experience managing agencies and multiple insight projects/stakeholders., • You’re relentlessly curious – you want to understand what customers are really experiencing and why, not simply report the numbers., • You simplify complexity – you can connect multiple, sometimes conflicting, sources of evidence and find the signal in the noise., • You’re a compelling storyteller – you make complex insight clear, memorable and commercially relevant., • You thrive at pace – you can balance longer‑term programmes with fast‑moving business questions, knowing when to go deep and when good, robust insight at speed is what the business needs., • You’re comfortable with challenge – you can hold your own in senior conversations, facilitate debate and constructively challenge established thinking., • You’re commercially minded and action-oriented – you focus on what the evidence means, why it matters and what the business could do differently., • You’re a trusted partner – you build strong relationships and influence through evidence, while recognising that you don’t need to own every solution. We offer benefits that make your life that little bit easier, because we know the juggle is real. From flexible, hybrid working to Fri-Yay early finishes and Live Well Days, we’ve created a package that supports the real you, in and out of work. You’ll get: • Hybrid working from our Woking RSC (just 24 mins from London). Our Marketing team collaborate face to face in the office every Tuesday and Wednesday., • Up to 11% company pension contributions, • Fri-Yay finishes at 1pm every Friday, • 25 days’ holiday (plus bank hols) a, • 5 Live Well Days a year, just for you, • Bonus scheme linked to company & personal performance, • Private healthcare, Digital GP access & mental health coaching, • Enhanced parental leave and flexible return options, • Study support, income protection, life cover & more, • And yes—25% off the chicken Because real ones deserve real rewards. Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups from all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you. We hope so, if you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you. Compensation: Competitive salary #J-18808-Ljbffr

We're one of the busiest food delivery platforms in the country, delivering orders in your local area every day. Deliveroo is transforming the way people think about food. We are providing people with access to thousands of different restaurants and cuisines, giving people the freedom to eat what th

JOIN DHL E-COMMERCE AS A VAN DRIVER THIS AUTUMN.Our busiest period is approaching and we’re looking for motivated multi-drop drivers to join us for our peak period! .Enjoy consistent work, competitive pay and the opportunity to earn more during our busiest period.Earn £50K–&po

JOIN DHL E-COMMERCE AS A VAN DRIVER THIS AUTUMN.Our busiest period is approaching and we’re looking for motivated multi-drop drivers to join us for our peak period! .Enjoy consistent work, competitive pay and the opportunity to earn more during our busiest period.Earn £50K–&po

JOIN DHL E-COMMERCE AS A VAN DRIVER THIS AUTUMN.Our busiest period is approaching and we’re looking for motivated multi-drop drivers to join us for our peak period! .Enjoy consistent work, competitive pay and the opportunity to earn more during our busiest period.Earn £50K–&po

Full time and part time flexible shifts available.Newcross Healthcare is recruiting experienced Care Assistants in Hawick to provide high quality care in care homes and local community settings.You will support people with daily living, promote independence and help them live safely and comfortably.

As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time.

Senior Care Assistant – Glenrothes, Fife (KY7).Deliver exceptional care as a Senior Care Assistant with Newcross Healthcare.Are you a compassionate Senior Care Assistant looking for flexibility, great pay, and career development? At Newcross Healthcare, we value and support our health and social c

This is a casual, part-time role offering flexible working.As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a

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As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time.

VAN DRIVERS WANTED ! - EARN UP TO £247.PER DAY! - PLUS — EXTRA INCENTIVES when you work 5–6 days per week! - Are you over 21 with at least 1 years driving experience? - Ready to hit the road and earn? - Don't miss out — start earning more with every route! YOU'RE THE PERSON WE ARE LOOKING FOR

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week?.Join Ocado Logistics where there are bags of possibilities.Its our mission to provide an outstanding customer experience.Whilst others m

Worldwide Education, one of the UK's leading education supply agencies, is looking for caring, enthusiastic, and reliable Nursery Assistant/Practitioner to support nurseries across Godalming and the surrounding areas.This is a fantastic opportunity for individuals looking to gain experience within E

This is a casual, part-time role offering flexible working.As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of ded

Be all you can be with Hamberley.At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'.We're seeking a Kitchen Assistant to help us achieve our goals.As our kitchen assistant, you will play a vital role in supporting the day-to-day operations of our care homes kitc

Location: Derby Pay Rate: £14.Contract: Temp to Perm Quest Employment are recruiting! Quest Employment is looking for experienced HLOP Drivers to join a busy warehouse operation in Derby.This is a fantastic opportunity to join a well-established business offering long-term career prospects, week

This is a casual, part-time role offering flexible working.As a Bank Laundry Assistant at a Barchester care home, you'll help to make sure our residents receive quality care and support in the best possible surroundings.By making sure each resident has clean clothing and bedding, you'll be playing y

Join SBL Couriers as a self-employed delivery driver in Weybridge , earning £210.No delivery experience? We provide fully paid training and ongoing support to help you get started with confidence.Bring your own van or explore our van rental options, and become part of an established team deli

Delivery Driver – Basingstoke Delivery Areas: Newbury, Bournemouth, Bracknell and Farnborough £216 per day (VAT included), increasing to £222 per day (VAT included) from 21st November 2026 Location: Basingstoke Ready to hit the road and make a difference every day? Join ATA Sameday, where our d

As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time.

MULTI-DROP DELIVERY DRIVERS WANTED - Weybridge £170-£200 PER DAY + MILEAGE / £44,000 per annum.Full-Time | Permanent Opportunity | Paid Training | No Delivery Experience Required We are looking for reliable, responsible and motivated individuals to join our delivery team on a permanent self-emplo

Package Description: Could you be the reason someone smiles? Join us as a Home Care Assistant in Woking, and make a real difference while building a rewarding career in care.There's something truly special about helping others live with dignity and joy, especially in their own home.Whether it's sh

Nursery Assistant, Addlestone, Up to £15 per Hour ?? Role Overview Love having fun, getting creative and making little smiles even bigger? Come and join us as a Nursery Assistant in Addlestone! Looking for a job where no two days are the same? Want to spend your day getting stuck into playtime,

Live in Care Assistant for Zoology Uni Graduate Are you a recent graduate and not sure what to do next? Or are you someone with a passion for making a positive impact in others' lives? We have an amazing opportunity for you to become a Personal Assistant to a recent university graduate.Location: G

Live in Care Assistant for Zoology Uni Graduate Are you a recent graduate and not sure what to do next? Or are you someone with a passion for making a positive impact in others' lives? We have an amazing opportunity for you to become a Personal Assistant to a recent university graduate.Location: G