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Job Description \n hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. \n Make sure to apply with all the requested information, as laid out in the job overview below. \n JOB DESCRIPTION \n Product Director - Financial Crime \n As a Product Director for Financial Crime Product at J.P. Morgan Personal Investing, you will lead a team that innovates new product offerings and is responsible for the end-to-end product lifecycle for our financial crime prevention and detection capabilities across AML, KYC/CDD, sanctions screening, transaction monitoring, and fraud controls. You will act as the voice of the customer and develop profitable products that provide customer value, ensuring controls are effective and defensible without creating unnecessary friction. Utilising your deep understanding of how to get a product off the ground, you will guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. You will partner closely with Engineering, Operations, Compliance, and Risk to deliver scalable, resilient, high-quality products that meet regulatory expectations and support strong customer outcomes. This role requires striking the right balance between robust regulatory compliance, customer experience, and commercial outcomes. \n Our Product team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for leaders who have a curious mindset, thrive in collaborative squads, and are passionate about building financial crime products that protect customers and the firm. By their nature, our teams are also solution-oriented, commercially savvy, and have a head for fintech. We work in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. \n Job responsibilities: \n\n • Develops and articulates a clear product strategy that delivers meaningful value to customers and aligns with the firm's broader objectives, covering AML, KYC/CDD, sanctions screening, transaction monitoring, fraud detection and investigator/case management tooling, while balancing regulatory compliance, customer experience and commercial value.\nSupports the expansion of our proposition into new investment services, products and geographies, ensuring financial crime controls are designed in from the outset and scale in a compliant manner across jurisdictions, balancing speed-to-market with compliance requirements.Acts as a subject matter expert on financial crime, providing guidance and support to stakeholders and senior management, and translating global regulations into practical financial crime product capabilities across all channels, customer types, products and geographies.Leads discovery efforts and market research to understand the investment platforms and digital banking competitive landscape, including how peers and competitors manage compliance with financial crime regulations, and integrates those insights into the product roadmap alongside the needs of Operations and Compliance teams.Continuously monitors product and customer-journey metrics to identify friction points and iteratively improve journeys, maintaining compliance while balancing financial crime protection with a seamless investing experience.Owns the end-to-end product development process for regulated capabilities, ensuring requirements comply with applicable regulations and internal policies, that testing provides adequate coverage, and that operational readiness and change management are in place ahead of launch, upholding high standards of quality and reliability and translating business and technical objectives into clear priorities for Product Managers and Engineering.Designs and evolves financial crime controls leveraging data and metrics to maintain regulatory compliance at scale as products and volumes grow, balancing customer friction, false positive rates and operational cost while preserving explainability and defensibility.Leads change impact assessments for new or modified products and regulatory change, owns the annual AML and Sanction risk assessments activities and related reporting and contributes to the definition and ongoing review of the Risk Appetite statement for financial crime product capabilities.Contributes to the monitoring, testing, and assurance of controls by supporting audits, compliance and control testing activities, and engagement with regulators to address financial crime topics.Builds strong, collaborative relationships across departments, including internal teams (Engineering, Compliance, and Operations) and external vendors across all markets.\n Required qualifications, capabilities and skills \n\n • 10+ years of product management experience or equivalent expertise, including 5+ years in Financial Crime, RegTech or financial services compliance-related products.\nProven track record of leading product teams and delivering enterprise-scale software platforms with measurable outcomes.Deep domain knowledge across AML, KYC/CDD, sanctions screening, fraud and transaction monitoring, including investigation and case management workflows, with demonstrated ability to balance regulatory compliance obligations with customer experience and commercial objectives.Strong understanding of the financial crime regulatory landscape in the UK, with familiarity across applicable sanctions lists, local due diligence requirements and KYC obligations across multiple jurisdictions.Proven experience in conducting or leading financial crime risk assessments and/or change impact assessments.Experience delivering data-driven products, including applying AI/ML in Financial Crime contexts and building or enhancing case management systems and investigator tooling.Experience developing products for investment platforms or digital consumer banking, ideally across multiple European jurisdictions.Ability to explain technical issues in a clear way to the business and other stakeholders - including translating policy and regulatory requirements for technical teams, and explaining technical and product trade-offs to Compliance, Risk and regulators.Be the glue among departments and create shared understanding by translating ideas and concepts into technical or layman's terms.Excellent written and verbal communication skills, with the ability to present complex information clearly to senior management and regulators.Strong organisational skills with the ability to manage multiple priorities effectively in a fast-paced environment.Proven ability to collaborate across functions, influence stakeholders and drive outcomes.\n Preferred qualifications, capabilities and skills \n\n • Bachelor's degree or equivalent; MBA or relevant advanced degree advantageous.\nProfessional certification such as CAMS, ICA, CFE or equivalent.Experience co-ordinating responses to audits, compliance testing and regulatory reviews.Vendor management experience including build-versus-buy analysis and integration strategy for third-party Financial Crime solutions.Demonstrated prior experience navigating matrix and complex organisations, collaborating effectively across teams and functions.\n About Us \n J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. \n We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. \n About the Team \n J.P. Morgan Personal Investing is building innovative digital investing products for customers across Europe. Our Financial Crime Product team is dedicated to creating industry-leading capabilities that protect our customers and the firm from financial crime, while delivering seamless investing experiences. Teams enable innovation while adhering to the firm's principles of security, customer control, privacy and regulatory excellence. \n ABOUT US \n J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. \n We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our \n FAQs \n for more information about requesting an accommodation. \n ABOUT THE TEAM \n Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. \n The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. xohmjla Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.

\n \n We’re on a mission to make money work for everyone. \n \n We’re waving goodbye to the complicated and confusing ways of traditional banking. \n \n After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. \n \n With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! \n \n We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ \n \n Hear from our UK team about what it's like working at Monzo ✨ \n \n \n \n \n Remote in the UK | £29,450 - £37,250 + Benefits | Hear from the team \n \n Start Date: 16th March 2026 \n \n Hours/Shifts: You’ll work Monday to Friday 9am-5:30pm and work around 1 in every 8 weekends where you will have days off in lieu. Within Screening we offer shift flexibility allowing you to change your base shift giving you flexibility over your start times with the ability to request variation of your weekly shift pattern. \n \n ⭐ Our Financial Crime Screening Team: \n \n The Financial Crime Screening team supports various aspects of the customer journey such as onboarding, ongoing monitoring, and event based review. We conduct due diligence on our customers making fair and proportionate risk based decisions on their behalf. \n \n What you’ll be working on You will report to a Financial Crime Team Manager as part of a team of 12 working on complex EDD processes alongside supporting escalations cross domain. \n You’ll play a key role by...\n \n \n \n • Reviewing high priority or complex tasks, such as enhanced due diligence (EDD), conducting open source investigations where required.\n \n • Answering escalations from Investigators and other colleagues from across the business, and, if required, escalating these further to Ops Analysts.\n \n • Coaching colleagues on our FinCrime Screening tasks including supporting our global partners.\n \n • As a subject matter expert in the domain that you work you will proactively use your own experience to improve the knowledge, skills, behaviours or performance of others. \n \n • Driving team morale by being positive and enthusiastic. Helping to motivate others and make the working atmosphere enjoyable and supportive. \n \n \n We’d love to hear from you if…\n \n \n \n • You have solid experience in fighting financial crime, specifically around customer due diligence and enhanced due diligence.\n \n • You have a basic understanding of PEP’s, Adverse Media and Sanctions screening. \n \n • You are confident in using open source information to inform your reviews and investigations.\n \n • You are a strong team player and able to work effectively with colleagues with a range of backgrounds and experience levels, providing actionable specific feedback to investigators and their managers.\n \n • You are developing a solid understanding of UK legislation, regulations and industry guidance around economic crime and keep up to date with emerging risk and trends in financial crime.\n \n • You have great time management skills, you are flexible, and you can work with limited supervision\n \n \n \n You’ll really stand out if: \n \n \n \n • You are able to articulate the financial crime threats facing fintechs and the banking sector.\n \n • You have previous experience approving or signing-off customer due diligence reviews prepared by colleagues.\n \n • You hold or are working towards an appropriate qualification in financial crime or a relevant subject e.g. ICA, ACAMS\n \n • You have experience working in a regulated bank in financial crime screening and customer due diligence (CDD), specifically in payments or sanctions screening, high-risk customer enhanced due diligence (EDD), or politically exposed persons (PEPs). \n \n \n Monzo's Culture & Benefits\n \n Monzo is a bank built on transparency, fairness, and inclusion. We are building a bank for everyone and are looking for people who can bring diverse perspectives and experiences. \n What’s in it for you\n \n £29,450 - £37,250 ➕ share options. \n \n We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. \n This role is remote based in the UK \n \n ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. \n \n £1,000 learning budget each year to use on books, training courses and conferences. \n \n We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. \n \n ➕ Plus lots more! Read our full list of benefits. \n \n The application journey has 3 key steps \n \n \n \n • Application questions - Please take your time to fill these out, we read them all.\n \n • Recruiter Call (30 minutes, video call)\n \n • Technical and Values (60 minutes, video call)\n \n \n \n Please note we will only close this role once we have enough applications for the next stages. Please submit your application asap to avoid any disappointment. \n \n You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to nickygamble@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. \n \n \n \n Equal opportunities for everyone \n \n Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. \n \n We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. \n \n If you have a preferred name, please use it to apply. We don't need full or birth names at application stage \n \n

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍Remote in the UK 🇬🇧 | 💰 £29,450 - £37,250 + | ✨ Start date: Monday 16th March 2026 Shifts: You'll work 37.5 hours per week. This means you'll work Monday to Friday, from 9AM to 5:30PM. You'll also work one full weekend (Saturday and Sunday), once every 4 weeks with 2 set days in lieu when working the weekend. ⭐ Our Financial Crime Customer Operations Team: The Shield of Monzo Our Financial Crime Customer Operations team is the frontline defence in protecting Monzo and our customers from the complex threats of economic crime, including sophisticated fraud schemes and global money laundering networks. We are not just a compliance function; we are a critical operational hub focused on safeguarding financial integrity. At Monzo, our operational teams are structured into specialised 'Pillars', each focusing on a specific business area, set of risks, and unique typologies. This allows us to build deep, world-class subject matter expertise where it matters most. The FinCrime Business Banking Pillar In the FinCrime Business Banking Pillar, you will be integral to protecting the entire lifecycle of our business customers from high-growth startups to established SMEs. Our mission within this pillar is to ensure Monzo's business ecosystem remains transparent and trusted. This involves: • Conducting rigorous checks during onboarding and throughout the customer relationship., • Unravelling suspicious activity across a spectrum of financial crime typologies., • Reporting, exiting accounts, and implementing controls when significant risk is identified. 🚀 The Role: FinCrime Business Banking Senior Investigator As a FinCrime Business Banking Senior Investigator, you will play a pivotal role within our financial crime operations. Your main focus will be completing some of our higher risk, high complexity financial crime tasks on our business accounts, while supporting our Team Managers and coaching our Investigators to achieve our quality and productivity goals. This is a high-impact role where your expertise will directly contribute to Monzo's safety and reputation, and the broader fight against illicit finance. 🔑 You’ll play a key role by... • Taking ownership of the most complex FinCrime Business Banking tasks, including Enhanced Due Diligence (EDD) for high-risk segments, Complex Customer Reviews (e.g, in sensitive areas like Sexual Services flags), and multi-jurisdictional money muling investigations., • Writing, reviewing, and submitting high-quality Suspicious Activity Reports (SARs) to the National Crime Agency (NCA), ensuring they meet the highest legal and evidential standards., • Maintaining a regular schedule on core investigative tasks to sustain your competency levels, directly support the domain’s Service Level Agreements, and remain connected to frontline challenges., • Actively coaching Investigators on complex financial crime typologies, best practice, and performance improvement, to support in driving a culture of excellence., • Working closely with our Operations Analysts, to share emerging trends and ensure that operational guidance is continuously updated and effectively embedded across the domain. 💡 We’d love to hear from you if… • You can demonstrate an ability to give clear, constructive, and kind feedback that motivates colleagues and enhances performance., • You thrive in a fast-paced environment and can adapt positively and quickly to change be it new guidance, evolving processes, or shifting priorities., • You maintain flexibility in the tasks you are scheduled for and can adapt seamlessly when business needs require changes at short notice., • You are driven by a desire to have a tangible impact on the detection and prevention of financial crime, protecting Monzo and its customers. 🎯 At the interview, we will be looking for you to demonstrate... Essential Expertise • Significant and specific experience in conducting end-to-end due diligence (KYB) and investigations on businesses (SMEs, Corporates, etc.) in a regulated financial crime setting., • Proven ability to conduct in-depth, high-quality open-source research and analysis to corroborate customer profiles and transactional activity., • Strong foundational and applied Financial Crime knowledge, specifically deep exposure to Know Your Business (KYB) and Anti-Money Laundering (AML) principles., • A strong understanding of current UK and international financial crime trends and typologies, with particular expertise in those impacting business accounts (e.g. trade-based money laundering, complex shell structures, illicit use of payment services)., • A comprehensive understanding of the UK Suspicious Activity Reporting (SAR) regime, including consent requirements and the legislative framework (POCA). ➕ It will be useful, but not essential if... • You have direct experience of completing Enhanced Due Diligence (EDD) and/or Complex Customer Reviews, and/or have experience writing and reviewing/approving SARs., • You have formal or informal experience of coaching, mentoring, or training peers or more junior members of the team., • You can demonstrate a track record of identifying areas for control/process improvement and successfully working with, or escalating to, relevant stakeholders to implement change., • You hold or are working towards an appropriate qualification relevant to Financial Crime (e.g. ACAMS, ICA Diploma). 🧡 Monzo's Culture & Benefits Monzo is a bank built on transparency, fairness, and inclusion. We are building a bank for everyone and are looking for people who can bring diverse perspectives and experiences. 🙌What’s in it for you 💰£29,450 - £37,250 ➕share options. 🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍This role is remote based in the UK ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 3 key steps • Application questions - Please take the time to answer these in detail, we read them all!, • Recruiter call (Video call), • Full loop interview - values and technical questions (Video call) This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to nickygamble@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ UK Remote | 💰£29,450 - £37,250 + | ✨ Start Dates: Tuesday 26th May & Monday 22nd June. (Please note: We are currently prioritising placements for our May intake; June start dates will be confirmed once the initial cohort is finalised) Please reference any literature that you may refer to, as applications that are highly plagiarised and not your own work. e.g. ChatGPT, will be declined. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo._ ⭐Our Financial Crime Customer Operations Team: The Shield of Monzo Our Financial Crime Customer Operations team is the frontline defence in protecting Monzo and our customers from the complex threats of economic crime, including sophisticated fraud schemes and global money laundering networks. We are not just a compliance function; we are a critical operational hub focused on safeguarding financial integrity. At Monzo, our operational teams are structured into specialised 'Pillars', each focusing on a specific business area, set of risks, and unique typologies. This allows us to build deep, world-class subject matter expertise where it matters most. The FinCrime Business Banking Pillar In the FinCrime Business Banking Pillar, you will be integral to protecting the entire lifecycle of our business customers from high-growth startups to established SMEs. Our mission within this pillar is to ensure Monzo's business ecosystem remains transparent and trusted. This involves: • Conducting rigorous checks during onboarding and throughout the customer relationship., • Unravelling suspicious activity across a spectrum of financial crime typologies., • Reporting, exiting accounts, and implementing controls when significant risk is identified. The Role: FinCrime Business Banking Senior Investigator As a FinCrime Business Banking Senior Investigator, you will play a pivotal role within our financial crime operations. Your main focus will be completing some of our higher risk, high complexity financial crime tasks on our business accounts, while supporting our Team Managers and coaching our Investigators to achieve our quality and productivity goals. This is a high-impact role where your expertise will directly contribute to Monzo's safety and reputation, and the broader fight against illicit finance. 🔑You’ll play a key role by... • Taking ownership of the most complex FinCrime Business Banking tasks, including Enhanced Due Diligence (EDD) for high-risk businesses, Complex Customer Reviews (e.g, in sensitive areas like Sexual Services flags), and multi-jurisdictional money muling investigations., • Writing, reviewing, and submitting high-quality Suspicious Activity Reports (SARs) to the National Crime Agency (NCA), ensuring they meet the highest legal and evidential standards., • Maintaining a regular schedule on core investigative tasks to sustain your competency levels, directly support the domain’s Service Level Agreements, and remain connected to frontline challenges., • Actively coaching Investigators on complex financial crime typologies, best practice, and performance improvement, to support in driving a culture of excellence., • Working closely with our Operations Analysts, to share emerging trends and ensure that operational guidance is continuously updated and effectively embedded across the domain. 🤩 We’d love to hear from you if… • You can demonstrate an ability to give clear, constructive, and kind feedback that motivates colleagues and enhances performance., • You thrive in a fast-paced environment and can adapt positively and quickly to change be it new guidance, evolving processes, or shifting priorities., • You maintain flexibility in the tasks you are scheduled for and can adapt seamlessly when business needs require changes at short notice., • You are driven by a desire to have a tangible impact on the detection and prevention of financial crime, protecting Monzo and its customers. 🎯 At the interview, we will be looking for you to demonstrate Essential Expertise • Significant and specific experience in conducting end-to-end due diligence (KYB) and investigations on businesses (SMEs, Corporates, etc.) in a regulated financial crime setting., • Proven ability to conduct in-depth, high-quality open-source research and analysis to corroborate customer profiles and transactional activity., • Strong foundational and applied Financial Crime knowledge, specifically deep exposure to Know Your Business (KYB) and Anti-Money Laundering (AML) principles., • A strong understanding of current UK and international financial crime trends and typologies, with particular expertise in those impacting business accounts (e.g. trade-based money laundering, complex shell structures, illicit use of payment services)., • A comprehensive understanding of the UK Suspicious Activity Reporting (SAR) regime, including consent requirements and the legislative framework (POCA). ✚ It will be useful, but not essential if... • You have direct experience of completing Enhanced Due Diligence (EDD) and/or Complex Customer Reviews, and/or have experience writing and reviewing/approving SARs., • You have formal or informal experience of coaching, mentoring, or training peers or more junior members of the team., • You can demonstrate a track record of identifying areas for control/process improvement and successfully working with, or escalating to, relevant stakeholders to implement change., • You hold or are working towards an appropriate qualification relevant to Financial Crime (e.g. ACAMS, ICA Diploma). Shifts - You'll work 37.5 hours per week. This means you'll work Monday to Friday, from 9AM to 5:30PM. You'll also work one full weekend (Saturday and Sunday), once every 4 weeks with 2 set days in lieu when working the weekend. Closing date: Applications are reviewed daily. We will keep this ad live until all vacancies are filled, so we recommend applying as soon as possible Monzo's Culture & Benefits Monzo is a bank built on transparency, fairness, and inclusion. We are building a bank for everyone and are looking for people who can bring diverse perspectives and experiences. 🙌What’s in it for you 💰£29,450- £37,250 ➕ share options. 🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍This role is remote based in the UK 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 3 key steps • Application questions - Please take the time to answer these, we read them all, • Recruiter call - 30 minute video call, • Hiring Manager interview (values and technical questions) - 60 minute video call #LI-REMOTE #LI-NG Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Remote in the UK 🇬🇧 | 💰 £29,450 - £37,000 (+ £2,500 Multilingual Premium) +_ 👋 Hey there! We're Monzo, the bank that's making money work for everyone. We're all about waving goodbye to old-school banking and creating magical moments for our customers. We're expanding in the EU and need awesome Senior Investigators to lead the charge! 🔑You’ll play a key role by... • Investigating complex or high-risk anti-money laundering alerts on business accounts., • Responsible for recommending Suspicious Transaction Reports (STR) be by Monzo Bank EU., • Making business onboarding decisions in high-risk or complex cases., • Conducting ongoing due diligence on high-risk business accounts., • Providing financial crime expertise and support to other operational teams across the business. 🤩We’d love to hear from you if… • You have strong English written and verbal communication skills., • You are Fluent in Spanish both written and verbal communication skills (to at least CEFR C1 level)., • You have strong experience of conducting high-risk business banking screening or complex business financial crime investigations., • You have experience making independent, risk-based financial crime decisions in a regulated financial services firm., • You have knowledge of the current financial crime landscape in the UK and the EU, and associated financial crime risks. The working hours to be covered by the team will be 7am - 6.30pm and this will be based on 8.5 hours per day (with a 1 hour lunch included). This will include 1 in 4 weekends. The successful candidate will be required to be flexible in order to meet our customer demand. The start for the role will be Monday 8th June and you must be able to commit to the first 8 weeks. No holidays/time off will be authorised during this period. 🙌 What’s in it for you 💰£29,450 - £37,000 (+ £2,500 Multilingual Premium) ➕ share options. 🎂 We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍 This role is remote based in the UK. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 Ready to join the Monzo adventure? Apply now and help us make money work for everyone in the EU! The application journey has 4 key steps • Application questions., • Call with a Recruiter., • Interview to discuss your previous experience and technical knowledge and values., • The final step will consist of a Spanish language assessment. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that’s listed just yet. Drop us your application, we’d love to hear from you! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo._Our average process takes around 5 weeks but we will always work around your availability. We may close the advert should we have sufficient applications so please get your application in as soon as possible to avoid disappointment. #LI-JI1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, _ About our Team: You will be part of a London based team delivering implementations for LexisNexis Risk Solutions clients across EMEA. About the role: This role focuses on delivering tailored onboarding solutions for new business customers using the RiskNarrative Digital Onboarding & Financial Crime platform. You will act as a trusted advisor, combining platform configuration expertise with technical guidance, including supporting clients’ technical teams through API integration and development. Working closely with Client Directors and stakeholders, you will gather and translate requirements into effective solutions, provide training and strategic insight, and help shape customers’ financial crime approaches. The role balances hands-on configuration with technical collaboration, ensuring a seamless onboarding experience and excellent customer service throughout the full lifecycle. Responsibilities: • Delivering bespoke onboarding requirements of new business customers to the RiskNarrative Digital Onboarding & Financial Crime platform, • Using your expertise in RiskNarrative’s product suite to provide valuable insight and guidance to customers. Presenting, analysing, problem solving, training and configuring the RiskNarrative platform, • Working closely with the Client Director on dedicated customer accounts to offer a pro-active and excellent customer service, • Working closely with customers to develop financial crime strategies. Configuring the RiskNarrative platform in a way that will best enable customers to achieve their objectives, • Gathering client requirements by asking the right questions. Documenting details to configure our systems whilst liaising with internal and external stakeholders, • Supporting and guiding business customers through the full lifecycle of onboarding, meeting timescale requirements Requirements: • Experience of implementing & configuring bespoke customer SaaS products, • Demonstrate knowledge of using REST API for integrating SaaS platforms, familiar with JSON, XML & Webhooks, • Have financial Crime knowledge/experience as an analyst, investigator or similar in at least one of the below areas; Application Fraud, Transaction Fraud, KYC, AML, Data or Credit, • Demonstrate excellent teamwork and verbal and written communication skills. Ability to work closely with customers at all levels, investigator to C Suite, • Have ability to handle multiple streams of work simultaneously, • Show ability to meet deadlines to meet client performance guarantees and service level agreements while delivering exceptional customer service Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life Assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ Remote in the UK 🇬🇧 | 💰 £29,450 - £37,000 (+ £2,500 Multilingual Premium) | ✨ 👋 Hey there! We're Monzo, the bank that's making money work for everyone. We're all about waving goodbye to old-school banking and creating magical moments for our customers. We're expanding in the EU and need awesome Senior Investigators to lead the charge! 🔑You’ll play a key role by... • Investigating complex or high-risk anti-money laundering alerts on business accounts., • Responsible for recommending Suspicious Transaction Reports (STR) be by Monzo Bank EU., • Making business onboarding decisions in high-risk or complex cases., • Conducting ongoing due diligence on high-risk business accounts., • Providing financial crime expertise and support to other operational teams across the business. 🤩We’d love to hear from you if… • You have strong English written and verbal communication skills., • You are Fluent in Spanish both written and verbal communication skills (to at least CEFR C1 level)., • You have strong experience of conducting high-risk business banking screening or complex business financial crime investigations., • You have experience making independent, risk-based financial crime decisions in a regulated financial services firm., • You have knowledge of the current financial crime landscape in the UK and the EU, and associated financial crime risks. The working hours for this role are Monday to Friday 9am-5.30pm and one in four weekends. The start for the role will be Monday 4th August and you must be able to commit to the first 8 weeks no holidays/time off will be authorised during this period. 🙌 What’s in it for you 💰£29,450 - £37,000 (+ £2,500 Multilingual Premium) ➕share options. 🎂 We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍 This role is remote based in the UK 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 Ready to join the Monzo adventure? Apply now and help us make money work for everyone in the EU! The application journey has 4 key steps • Application questions Recruiter call • Should you be successful in your application, you will be invited to a 60-minute interview to discuss your previous experience and technical knowledge., • The final step will consist of a Spanish language assessment. Please note you should submit your own application without help from other sources e.g Others/ChatGPT any applications whereby external support has been provided will be disqualified. Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us via hiring@Monzo.com The closing date for applications is Monday 2nd June 2025 at 9am. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, _ About our Team: You will be part of a London based team delivering implementations for LexisNexis Risk Solutions clients across EMEA. About the role: This role focuses on delivering tailored onboarding solutions for new business customers using the RiskNarrative Digital Onboarding & Financial Crime platform. You will act as a trusted advisor, combining platform configuration expertise with technical guidance, including supporting clients’ technical teams through API integration and development. Working closely with Client Directors and stakeholders, you will gather and translate requirements into effective solutions, provide training and strategic insight, and help shape customers’ financial crime approaches. The role balances hands-on configuration with technical collaboration, ensuring a seamless onboarding experience and excellent customer service throughout the full lifecycle. Responsibilities: • Delivering bespoke onboarding requirements of new business customers to the RiskNarrative Digital Onboarding & Financial Crime platform, • Using your expertise in RiskNarrative’s product suite to provide valuable insight and guidance to customers. Presenting, analysing, problem solving, training and configuring the RiskNarrative platform, • Working closely with the Client Director on dedicated customer accounts to offer a pro-active and excellent customer service, • Working closely with customers to develop financial crime strategies. Configuring the RiskNarrative platform in a way that will best enable customers to achieve their objectives, • Gathering client requirements by asking the right questions. Documenting details to configure our systems whilst liaising with internal and external stakeholders, • Supporting and guiding business customers through the full lifecycle of onboarding, meeting timescale requirements Requirements: • Experience of implementing & configuring bespoke customer SaaS products, • Demonstrate knowledge of using REST API for integrating SaaS platforms, familiar with JSON, XML & Webhooks, • Have financial Crime knowledge/experience as an analyst, investigator or similar in at least one of the below areas; Application Fraud, Transaction Fraud, KYC, AML, Data or Credit, • Demonstrate excellent teamwork and verbal and written communication skills. Ability to work closely with customers at all levels, investigator to C Suite, • Have ability to handle multiple streams of work simultaneously, • Show ability to meet deadlines to meet client performance guarantees and service level agreements while delivering exceptional customer service Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life Assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

Contingent Investigator – Consumer Credit Financial Ombudsman Service | Fully Remote (UK only) At the Financial Ombudsman Service, we resolve disputes between financial businesses and their customers. Every case is different, and the decisions we make can have a real impact on people’s lives. We’re looking for experienced Investigators with a background in consumer credit complaints to join us on a contingent basis. This is a home-based contracting role where you’ll manage your own caseload, investigate both sides of a dispute, and deliver against both quality and productivity expectations from an early stage. What you’ll be doing • Investigating both sides of a complaint, reviewing evidence, and making fair and reasonable decisions, • Managing your own caseload, progressing cases efficiently while maintaining quality standards, • Speaking with customers and businesses by phone and email to clarify facts, manage expectations, and move cases forward with open and honest conversations (even when they’re difficult), • Producing clear, structured free-hand written decision outcomes that explain your reasoning, • Managing and prioritising your own caseload to meet objectives, quality standards and deadlines, • This is hands-on investigative work, not template-driven or process-only complaint handling Training and support A s...

Housing Complaints Investigator (Stage 1) • Rate: £14.34 PAYE, • Location: Fully Remote (UK-based), • Job Type: Temporary (3 months, subject to change), • Working Hours: Monday to Friday, 9am - 5pm, • Start Date: 20th July 2026 We are seeking a Housing Complaints Investigator to join a busy housing repairs team. This role is fully remote, following an initial 2-day onsite training in Ealing, London, with all travel expenses covered. You will be pivotal in handling Stage 1 complaints, ensuring they are resolved timely and maintaining high standards of customer service. Day-to-day of the role: • Manage and respond to Stage 1 housing repairs complaints., • Investigate issues thoroughly, liaising with internal teams to gather necessary information., • Draft clear, professional, and empathetic written responses to complaints., • Ensure all complaints are resolved within agreed timescales and service standards., • Maintain accurate records and update internal systems regularly., • Deliver a customer-focused approach in all communications, ensuring a high level of customer satisfaction. Required Skills & Qualifications: • Proven experience handling complaints in housing, local authority, or financial services sectors., • Strong written communication skills with exceptional attention to detail.<...

Senior Clinical Trial Manager – Global Digital Health Programme Location: London, UK Working pattern: On-site 5 days per week, London Bridge. The Opportunity This is an opportunity to join a large-scale, globally recognised research programme delivering clinical trials at significant international scale. You would be part of a multi-partner initiative involving leading healthcare organisations, technology partners, and research institutions, focused on improving maternal and early childhood health outcomes through innovative, data-driven approaches. The programme operates across multiple countries and sites, requiring strong coordination, operational oversight, and consistent delivery of high-quality clinical trials. The Role As Senior Clinical Trial Manager, you will take ownership of the operational delivery of clinical trials across the programme. You will be responsible for ensuring trials are run to the highest standards, maintaining compliance with regulatory requirements, Good Clinical Practice, and data integrity expectations across all participating sites. You will work closely with senior stakeholders, including the Chief Investigator and Programme leadership, acting as a central point of coordination across research teams, sites, and partners. Key Responsibilities • Lead day-to-day management of clinical trials, including site selection, initiation, and monitoring, • Act as the primary point of contact for research teams, trial sites, and external partners, • Develop, maintain, and manage the Trial Master File and all associated documentation, • Ensure all trial activities align with protocol, regulatory requirements, and GCP standards, • Plan and monitor participant recruitment, identifying and addressing any barriers, • Coordinate trial supplies and ensure compliance with intervention protocols, • Monitor data quality in collaboration with statisticians and data managers, • Schedule and support Trial Management Group, Steering Committee, and Data Monitoring Committee meetings, • Prepare and submit regulatory and ethics documentation, including amendments and progress reports, • Manage communication with sponsor organisations and ensure all contractual documentation is in place, • Oversee financial aspects of trials, including forecasting and budget tracking, • Develop and implement procedures to support trial delivery, • Supervise and support junior staff where applicable What You’ll Bring • Degree in a relevant health or scientific discipline, with postgraduate training in research methods, • Strong experience in clinical trial management within a research or clinical environment, • Solid understanding of Good Clinical Practice and regulatory frameworks, • Experience working with clinical systems such as CTMS and electronic data capture platforms, • Strong organisational and problem-solving skills, with the ability to manage complex trial operations, • Experience managing risk within clinical trials and implementing mitigation strategies, • Confidence working across multiple stakeholders in a multi-site environment, • Strong communication skills and ability to coordinate across teams Nice to Have • Formal qualification in clinical trials or project management, • Experience within digital, remote, or large-scale international trials, • Understanding of AI-enabled or technology-driven research environments, • Experience with financial planning and oversight in clinical trials, • Previous experience supervising or mentoring team members Why This Role • Work on a global programme delivering high-impact clinical research, • Exposure to complex, multi-site international trials, • Collaborate with leading clinicians, researchers, and programme leaders, • Be part of a well-funded, long-term initiative with strong backing and clear direction, • Opportunity to take ownership of trial delivery in a large, structured programme If you are an experienced clinical trial professional looking to step into a role with scale, impact, and operational responsibility, this is a strong opportunity to do so.

Contingent Investigator – General Banking Financial Ombudsman Service | Fully Remote (UK only) At the Financial Ombudsman Service, we resolve disputes between financial businesses and their customers. Every case is different, and the decisions we make can have a real impact on people’s lives. We’re looking for experienced Investigators with a background in general banking complaints to join us on a contingent basis. This is a home-based contracting role where you’ll manage your own caseload, investigate both sides of a dispute, and deliver against both quality and productivity expectations from an early stage. What you’ll be doing • Investigating both sides of a complaint, reviewing evidence, and making fair and reasonable decisions, • Managing your own caseload, progressing cases efficiently while maintaining quality standards, • Speaking with customers and businesses by phone and email to clarify facts, manage expectations, and move cases forward with open and honest conversations (even when they’re difficult), • Producing clear, structured free-hand written decision outcomes that explain your reasoning, • Managing and prioritising your own caseload to meet objectives, quality standards and deadlines, • This is hands-on investigative work, not template-driven or process-only complaint handling Training and support A ...

Investigate complex financial crime and money laundering alerts for business accounts in the EU, making risk-based decisions and providing expertise.Requires fluent Spanish and English.

We're expanding in the EU and need awesome Senior Investigators to lead the charge!.

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Essential Functions/Responsibilities Provide subject matter expertise and contribute to the planning and delivery of a clinical development program to scope, quality, budget, time and managing risk as assigned by therapeutic and compound leadership Partner with therapeutic and functional leadership to define and operationalize program strategy Advise functional leadership on resourcing requirement for the applied operational strategy Responsible for providing clinical operations expertise into the clinical development plans for review by governance committees Drive the development and alignment of clinical documents (protocols, clinical study reports, investigator brochures, etc.), providing clinical operations expertise. Provide clinical operations expertise into the country selection and feasibility to support project start-up and delivery. Oversee study team deliverables, including enrollment, milestones, and inspection readiness Develop and oversee program timelines, budgets, forecasts, and key deliverables to ensure programs are executed on time, within budget, and with quality. Contribute to study scope and provide approvals within delegated authority; contribute to vendor selection, contracting, and ongoing oversight to ensure quality, compliance, and performance Identify risks and issues related to program deliverables; develop and implement mitigation and action plans. Act as the point of escalation for clinical study teams for risk and issues related to clinical studies, sites, and vendors. Drive operational excellence across clinical programs through cross-functional collaboration with Clinical Development, Data Management, Biostatistics, Regulatory, and other stakeholders. Responsible for leadership and program management of non-drug project work as assigned, e.g. cross functional improvement/change initiatives Contribute to functional and cross-functional initiatives as Subject Matter Experts Mentor, coach and support people development as appropriate Actively participate in networking both within and outside the therapeutic area, sharing best practices and lesson learnt Be an early adopter for new ways of working and act as an ambassador for change, driving the implementation and utilization of initiative outputs. Required Knowledge, Skills, and Abilities Extensive experience in clinical research within the pharmaceutical or biotechnology industry (typically 10+ years), with deep expertise in clinical operations. Proficient understanding of global clinical trial regulations, ICH/GCP guidelines, and regulatory compliance requirements Capability to interact with functional leaders and major vendors, and in some cases senior leadership, on matters concerning program strategy and execution. Proficient financial acumen in managing clinical trial budgets, forecasting spend, and making cost-effective operational decisions aligned with program goals Proven ability to collaborate cross-functionally and influence stakeholders to drive strategic and operational decisions Leadership capabilities, including the ability to mentor, influence, and drive team or matrix performance Ability to manage complex projects, prioritize competing demands, and solve problems in a fast-paced environment Required/Preferred Education and Licenses Bachelor of Science/Master of Science degree in a related discipline, or equivalent work experience. Advanced degree is preferred. #LI-Remote Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here