Lead and supervise front-of-house staff during service. Delegate responsibilities, manage shift schedules, and ensure that team performance meets operational and customer service standards. Maintain high levels of guest satisfaction by managing service flow, ensuring prompt and friendly service, and resolving complaints effectively. Oversee daily floor operations, including opening and closing procedures, cleanliness, table setups, and visual presentation. Support the onboarding of new staff members and conduct on-the-job training to maintain high service quality and team consistency. Ensure full adherence to health and safety regulations and food hygiene standards. Monitor usage levels, manage inventory, and place restocking orders to ensure availability of essential service items. Assist with daily reporting and staff performance reviews. Provide feedback and operational updates to senior management.
Location: Sanderstead, South Croydon Position Type: Full-time/Part-time Shift Patterns: Morning shifts (7:00 am - 4:00 pm) or evening shifts (5:00 pm - 10:30 pm). About Maple Maple is a brand-new, exciting restaurant that’s bringing high quality food and service for brunch, sweet treats, coffee and dinner. With a focus on quality ingredients, innovative dishes, and exceptional service, we’re creating a dynamic environment for both our guests and our team. Join us as we open our doors and build something extraordinary together! The Role We are looking for an enthusiastic and hardworking Kitchen Porter to join our team. As a vital member of the kitchen team, you’ll ensure the kitchen runs smoothly, stays spotless, and is ready to deliver exceptional food service. Key Responsibilities • Maintain the cleanliness of all kitchen areas, including equipment, floors, and workstations. • Operate dishwashers and ensure crockery, cutlery, and equipment are cleaned, dried, and stored appropriately. • Assist chefs by keeping the kitchen stocked with clean equipment and utensils. • Manage waste and recycling efficiently and in line with health and safety standards. • Support the kitchen team during busy service periods, maintaining organization and efficiency. • Perform deep-cleaning tasks as required. What We’re Looking For • A reliable team player with a strong work ethic. • Ability to work flexibly across morning and evening shifts. • Strong attention to detail, ensuring hygiene and cleanliness standards are met. • A proactive attitude, ready to jump in and help wherever needed. • No previous experience necessary – just a willingness to learn and a passion for supporting a busy kitchen. What We Offer • Competitive hourly rate and opportunities for overtime. • Meals on shift. • A supportive, friendly working environment. • The chance to be part of an exciting new restaurant from the very start. • Opportunities for growth and development within the team. Ready to be part of something new and exciting? Apply now and join the team at Maple!
The Antelope is reopening as Tooting's premium pub and dining establishment! Serving the best modern British pub food in a warm and cosy atmosphere, we're currently looking for an experienced FOH Team Member to join the reopening and have some fun with us. Job Specifics: As a Team Member, you’ll be the personality of the pub! Your infectious energy and passion for hospitality will help us exceed our guests’ expectations every single day. Whether you’re serving up smiles at the table or engaging with guests on the floor or behind the bar, you’ll bring the fun and keep the good vibes rolling! Please note FT staff must be available for training on 2/3/4 April. What’s in it for you? Up to £13ph—because your hard work deserves to be rewarded! Training and development with mentorship from our General Manager and Ops Manager—let’s grow together! Career progression opportunities as we expand—your next adventure is just around the corner! Enjoy discounts across all our pubs, bars, and restaurants—cheers to that! Take part in annual team trips, management incentives, and socials in a fun, family atmosphere! 28 days of holiday—every great team member needs a break! Free meals during your shift—fuel your passion and your appetite! Awesome referral scheme—earn up to £1000 for bringing great talent to our team! Access your wages anytime through Wagestream—flexibility for your lifestyle! Celebrate your birthday with a day off on us—because you deserve to have fun! Cycle to work scheme—let’s keep it green and healthy! If you’re excited to bring your energy and personality to our vibrant new venue, we want to hear from you! Let’s meet up, show you around, and start creating unforgettable experiences together!