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Job Title: Client Services Manager Job Type: Full-time, Permanent Company: Duralean UK Ltd Location: 3rd Floor St. George’S House, 6 St. George’S Way, Leicester, Leicestershire, England, LE1 1QZ Salary: £52,000 per annum Hours: 37.5 hours per week Company Overview Duralean UK Ltd, a subsidiary of ETHPE Contracting L.L.C (UAE), is a fast-growing multidisciplinary construction and engineering services company based in Leicester. Established in 2021, the company specialises in industrial machinery installation, infrastructure works, hydraulics, and environmental engineering projects. Building upon the parent company’s 35-year legacy of delivering landmark projects in the UAE, Saudi Arabia, and North Africa, Duralean UK Ltd provides tailored construction solutions to public and private sector clients across the UK. With the UK construction industry showing consistent post-COVID growth, the company is expanding its client service operations to strengthen its engagement with contractors, developers, and suppliers. Job Description Duralean UK Ltd is seeking an experienced Client Services Manager to oversee client relationships, manage service delivery, and support business expansion across the UK construction and engineering markets. The successful candidate will work closely with the Director and senior management to enhance client satisfaction, identify new business opportunities, and improve operational efficiency. Key Responsibilities • Develop and implement client service and business development strategies aligned with company growth objectives., • Liaise with contractors, suppliers, and engineering consultants to ensure efficient project delivery and client satisfaction., • Manage client communication throughout project lifecycles, addressing concerns and maintaining high service standards., • Conduct market and sector research to identify potential clients and partnership opportunities in the UK construction industry., • Prepare commercial proposals, progress reports, and client feedback summaries for management review., • Lead and motivate client service and sales teams to achieve performance and revenue targets., • Coordinate cross-departmental collaboration between technical, procurement, and logistics teams., • Monitor competitor activity, market trends, and project pipelines to support strategic planning., • Represent the company at industry meetings, exhibitions, and networking events to promote services and expand the client base., • Ensure compliance with contractual, health and safety, and industry regulatory standards. Candidate Requirements • Bachelor’s degree or equivalent qualification in Business Management, Marketing, Construction Management is preferred., • Minimum 3–5 years of experience in client service management, business development, or project coordination., • Strong leadership, communication, and negotiation skills., • Proven ability to manage multiple client accounts and deliver measurable results., • Proficiency in Microsoft Office, CRM platforms, and project management tools., • Sound knowledge of UK construction industry practices and compliance standards. Summary This position offers an excellent opportunity for a motivated professional to join a growing UK-based subsidiary of a global engineering and construction group. The role is central to maintaining Duralean UK Ltd’s reputation for reliability, quality, and innovation while ensuring clients receive the highest level of service and technical support.