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SSP Group and we are a leading provider of food, beverage and specialist solutions to the train industry, and offer a one stop shop solution - from logistics and supply chain; concept, marketing and retail, to menu and product, technology and on-board service. Colleague discount card for SSP outlets

Deputy Manager Operations - Heathrow terminal 3 Contract: Full Time Salary: £37,300 - £39,300 (Heathrow only) Contracted Hours: 45 We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name. We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets. We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey Our people are at the heart of what we do: • You will be a role model, have an appetite for success and a real thirst for delivering exceptional results., • You will be ambitious and hungry to learn., • You will always strive to do your best., • You will be enthusiastic and have a positive disposition., • You will embrace challenges head on, with a willing can-do attitude., • You will want to be part of our success story. What you will be doing: The role of the Deputy Manager at YO! is to fully support the ASM in the entire operation of their YO! Restaurant. Working under the ASM and actively running shifts in the restaurant, you have a huge impact on all aspects of the business. Although you are not quite an ASM yet, you are certainly learning all the aspects of the business to help you take that next step! On a regular rotation you will be responsible for a host of different areas within the business which your ASM will assign to you. These areas will include recruitment, training, scheduling, stock control, marketing, team communications, maintenance, safety and many more! You will be a fantastic ‘Shift Runner’ who sets the bar in the restaurant for running the very best shifts! Leading and inspiring our entire team you are obsessive about food quality, adherence to spec and can prepare each and every YO! dish brilliantly. Happy teams and Happy guests is the mantra by which you live and instil this modus operandi across your team. You are passionate about an incredible guest experience, developing your team and driving the profitability of your restaurant through great controls of all cost lines. Comfortable and natural in all roles, you are an inspirational presence in your restaurant, running high energy shifts and ensuring each and every day part delivers an outstanding experience for our guests and team – a typical day at YO! for you, may involve opening and prepping in the kitchen and moving onto the floor at lunchtime to run a great shift, seamlessly floating between the two. You are a true all-rounder and highly credible. We're proud to offer: • Fantastic working hours, • Free YO! food - What's your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu, • Grow with YO!- we will pay for you to achieve professional qualifications (up to Degree level) whilst you work, • Brilliant support services designed to enhance your physical,

Deputy Manager Operations - Heathrow terminal 3 Contract: Full TimeSalary: £37,300 - £39,300 (Heathrow only)Contracted Hours: 45 We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name.We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets.We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey Our people are at the heart of what we do:You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.You will be ambitious and hungry to learn.You will always strive to do your best.You will be enthusiastic and have a positive disposition.You will embrace challenges head on, with a willing can-do attitude.You will want to be part of our success story.What you will be doing:The role of the Deputy Manager at YO! is to fully support the ASM in the entire operation of their YO! Restaurant.Working under the ASM and actively running shifts in the restaurant, you have a huge impact on all aspects of the business.Although you are not quite an ASM yet, you are certainly learning all the aspects of the business to help you take that next step! On a regular rotation you will be responsible for a host of different areas within the business which your ASM will assign to you.These areas will include recruitment, training, scheduling, stock control, marketing, team communications, maintenance, safety and many more! You will be a fantastic Shift Runner who sets the bar in the restaurant for running the very best shifts! Leading and inspiring our entire team you are obsessive about food quality, adherence to spec and can prepare each and every YO! dish brilliantly.Happy teams and Happy guests is the mantra by which you live and instil this modus operandi across your team. You are passionate about an incredible guest experience, developing your team and driving the profitability of your restaurant through great controls of all cost lines. Comfortable and natural in all roles, you are an inspirational presence in your restaurant, running high energy shifts and ensuring each and every day part delivers an outstanding experience for our guests and team a typical day at YO! for you, may involve opening and prepping in the kitchen and moving onto the floor at lunchtime to run a great shift, seamlessly floating between the two. You are a true all-rounder and highly credible.We're proud to offer:Fantastic working hoursFree YO! food - What's your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menuGrow with YO!- we will pay for you to achieve professional qualifications (up to Degree level) whilst you workBrilliant support services designed to enhance your physical,TPBN1_UKTJ

General Manager Rosas Thai Weve come a long way since Saiphin Moore and Alex Moore opened our first restaurant in 2006. Back then, they couldnt afford new signage, so they kept the name above the door of an old East End café. Rosas Thai Café was reborn. Today, were a growing group of restaurants across the UK. Same ambition. Same values. Same love for proper Thai food. The role Were looking for a confident, guest-focused General Manager to lead one of our restaurants. Youll own the full experiencefrom the energy on the floor to the quality on every plate. Youll build a strong team, drive performance, and create a place people love to work and come back to. What youll do Lead your team to deliver a great guest experience, every shift Work closely with your Head Chef to ensure every dish is on spec and on time Build a strong, motivated teamcoach, support and develop your people Create a culture of learning, growth and high standards Take ownership of stock, maintenance and H&S Drive sales and local awareness with support from our marketing team Set the tonelead with energy, respect and consistency What were looking for A confident leader who knows how to run a busy restaurant Guest-first mindset, all day, every day Strong people skillsyou build teams that stick Commercial awareness and a hands-on approach High standards and attention to detail Someone who leads by example and brings the team with them Benefits: Competitive salary plus tronc - 30% bonus paid quarterly target based Delicious Thai food on every shift plus bottomless drinks Access 50% of your wages before pay day Performance based rewards 50% off at all Rosas restaurants Amazing yearly staff party Enhance Holiday and pension Scheme for Length of service Wage stream Discount voucher on popular high street brands Employee assistance programme £35 mobile Phone allowance every month Bike to work scheme Career advancement opportunities for growth and development And a chance to win a trip to Thailand every year ! Wellbeing support with access for all the family If you are ready to be part of the journey, apply now! TPBN1_UKCT

General Manager Heard. Burgers worth gathering for. Heard. is a premium fast-casual smash burger concept from 2 Michelin-starred chef Jordan Bailey, born from a desire to take an everyday classic and make it quietly exceptional. We combine top-quality, thoughtfully sourced ingredients with the rigour and technique of the worlds best kitchens. No gimmicks, no shortcuts - just maximum flavour done right. After a massive year touring the UKs biggest events, we opened our permanent home in Borough last year, pairing our signature burgers with considered natural wines, craft beer, and a warm, efficient service style. Now, with our second site in Soho thriving, we are looking forward to our next chapter. We are actively eyeing up our third and fourth restaurants and are looking to bolster our leadership team with a grounded, meticulous General Manager who embodies our core hospitality at Heard values: Confident, Attentive, and Warm . The Heard Package: Salary: £45,000 - £55,000 per year OTE (depending on experience). Benefits: Access to benefits platform from day one including 50% off food and drink in our sites, cycle to work scheme and high street discounts The Food: A monthly meal for you and four guests, on us. Professional Growth: Formal qualifications paid for, including Mental Health First Aid, H&S Level 3, and your Personal Licence. Clear Progression: Genuine opportunities to progress, we will be looking to further bolster our senior roles as the business grows. Your Birthday off! What Youll Do Be a Brand Ambassador: Represent Heard. on the floor, creating a genuine, unfussy atmosphere that turns first-time guests into regulars. Build, Lead and Develop the Team: We hire personality first. You will recruit, onboard, and retain and develop a hospitality-led FOH & BOH squad, keeping team morale high and target retention at 90%+ with a clear development and succession plan for your team Drive Guest Satisfaction: Deliver an effortless guest experience where 90%+ of feedback from guests and mystery diners reflect excellence in hospitality and product execution. Align the Shift: Run structured daily briefings and post-shift debriefs, ensuring the team is completely aligned on service goals, product provenance, and performance standards. Own the Space & Vibe: Ensure everything in the room - from the lighting and setup to the playlist - remains deliberate, welcoming, and natural. Lead the restaurant to consistently deliver high-energy service while maintaining immaculate standards across every shift. Collaborate on Strategy: Meet weekly with our operations, marketing, and culinary teams to execute promotions and continuously refine our daily processes. Maintain Total Compliance: Keep the site fully compliant across EHO, licensing, health & safety, and internal and external audits. Manage the P&L: Take full ownership of site-level financial health, tracking food and beverage costs, labour, waste, controllables, and overall site profitability. What You Bring Proven Leadership: Solid experience as a General Manager or an Assistant General Manager in a high-volume, premium fast-casual or restaurant environment, who leads from the front, is visible, hands-on and calm under pressure. A People Development Mindset: The ability to coach the team in real time - correcting and reinforcing our non-negotiable service standards right on the floor. Genuine Passion: You love great food, and the art of effortless, high-standard hospitality. Operational Fluency: Strong commercial acumen with direct experience managing rotas, stock, reporting, and full site P&Ls. This is an opportunity to help shape a growing brand, not simply manage a restaurant. So, if you are a grounded leader who takes food seriously but leaves the stuffy formality at the door, we would love to hear from you. TPBN1_UKCT

Description Role: General Manager Reports to: Director of Operations About Loveday Loveday is the UKs leading provider of luxury senior living and care. We are proud to combine world-class hospitality with exceptional clinicalexpertise, creating residences that not only feel like five-star hotels but also deliver truly personalised support. Our residences in Kensington, Belgravia and AbbeyRoad are designed with elegance,comfortand dignity at their core. Every detail has been carefully considered to ensure our members enjoy outstanding dining, bespoke lifestyleexperiencesand the highest standards of care, whether they are living with us permanently, staying for recovery or respite, or joining as Day Club members. What makes Loveday unique is our commitment to both excellence and innovation. We continually invest in our people, ourenvironmentsand our services to set a new benchmark in luxury senior living. Joining Loveday means becoming part of a dedicated,professionaland passionate team who share the same goal, to deliver thevery bestin care and hospitality for our members and their families. What Lovedayoffers; Competitive Salary Refer a friend cash bonus - £1000 Annualbonus(tiedto successful completion of KPIs) Accredited training Medical cash plan Perkbox Annual Travel Loan 33 days of holiday allowance Opportunities for Training & Development Employee Wellbeing Support Access to our Employee Assistance Programme Main Responsibilities; Register with the Care Quality Commission. Motivating, supporting,inspiringand empowering all team members in theresidenceto deliver outcomes andoperatein alignment with the Loveday mission and behaviours of Above and Beyond?. Managing the recruitment and training of the team; ensuring training targets are met and team are competent in their roles?. Ensuring all Loveday Brand standards are followed and adhered to?. Managing rotas and ensure correct team member levels and skill mix within theresidenceon a continual basis. Leading all heads of departments to ensure they meet the standards and aim to become Outstanding in all aspects of the CQC framework. Managing the clinical supervision/Job chats,appraisaland performance management of the team, supporting them to achieve their potential?. Ensuring all aspects of compliance and standards, both internal and externalare upheldto the highest standards. Ensuring legislative and mandatory requirements e.g. food safety, health and safetyare upheld to the highest standards. Communicating effectively withmembers,relativesand external stakeholders to enable the delivery of relationship centred care. Ensuring all regulatory and statutory requirements are met and company policies and procedures are adhered to. Ensuring any requirements from internal and external audits are actioned within the timescalesrequired?. Ensure all our members, receive the highest standards of care and service which meets their needs,legislativerequirementsand company standards. Ensureaccuraterecord keeping in relation to the care and service delivery,in particularmaintainingan agreed plan of care. Take responsibility for the health and safety of the environment by having a sound working knowledge of safe working practices. Ensure all staff are aware of their responsibilities under health and safety legislation, ensuring compliance with the legislative framework and current policies and procedures. Ensure the environment is homely, kept clean and wellmaintainedby making certain any defects in the fabric and furnishings and any shortfall in equipment or services are attended to. Improve understanding of what customers, particularlymembers, want, ensuring continuous improvement through effective management and processes e.g. auditing. Managing financial budgets to ensure revenue and income targets are met. Developing and presenting an annual business plan for theresidence. Achieve agreed financial targets by improving income and effectively managing costs. Proactively market theresidenceand company to improve occupancy and fees by using marketing information, promoting unique sellingpointsand developing an action plan. Secure a first-rate reputation with local referrers and influencers bymaintainingexcellent relationships. Collaborate with the Relationship and Sales team. Activelyparticipatein sales tours, commercialmeetingsand client /relation events. Adhere to specified financial controls and supervise administration of financial processes within theresidence. Lead and manage staff to ensure a quality service which continuously improves. Ensure effective communication both internally and externally using both formal and informal systems. Be responsible forrecruitment,selection, induction, and retention of staffin accordance withlegislation and company policy and keepaccurateandtimelyrecords to evidence compliance. Manage performance of staff to meet members needs, businessneedsand statutory requirements;taking action to ensureany identified shortfalls in performance are addressed, with support from HR whererequired. Identifytraining needs through the appraisal system. Be responsible forthe health and safety of self, other staff, residents and visitors under the Health and Safety regulations. Report any hazards or potential hazards to the person in charge or take otherappropriate action. The duties and responsibilities listed above are not exhaustive. As the business grows and our needs evolve, we may add or modify responsibilities for this position. What Loveday is looking for; Skills & Knowledge Strongmotivationalleadership and management skills Ability to develop meaningful relationships with all people connected to theresidence An open approach to receiving feedback Professional Demeanour Exhibits behavioural styles that convey confidence Strong business acumen Excellent written,non-verbaland verbal communication skills Knowledge of finance / budgets and producing business plans Strong knowledge of and competence in Microsoft Office applications and Windows based operating environments Excel, Word, PowerPoint, Outlook, Explorer Qualifications Registered Managers Award / ILM 5 in Management or equivalent RMN qualified (Desirable) Dementia care qualification (desirable) Eligibility In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will berequiredfrom candidates as part of the recruitment process. Loveday & Co is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Working variable hours (on a rota basis) to suit business needs, including evenings and weekends. The ideal candidate will be punctual,hardworkingand quick to learn, with a high attention to detail. Excellent communication skills and an outgoing personality and a positive work ethic is ideal for this role as well as good physical stamina & mobility. TPBN1_UKCT

General Manager Busy British Restaurant | South West London Were looking for an experienced and passionate General Manager to lead a thriving, high-volume British restaurant in South West London. This is a fantastic opportunity for a hands-on leader who loves hospitality, builds strong teams, and thrives in a fast-paced environment. The Role As General Manager, youll take full ownership of the restaurants day-to-day operations, performance, and guest experience. Youll lead from the front, inspire your team, and drive the business to the next level. Key Responsibilities Oversee all daily operations of a busy restaurant Lead, train and develop a large front & back of house team Deliver exceptional guest experience and service standards Manage P&L, budgets, labour and cost control Drive sales, events and local marketing initiatives Maintain high standards of food safety, compliance and hygiene Build a positive, energetic and high-performing culture About You Proven experience as a General Manager in a high-volume restaurant or pub Strong financial and commercial awareness A natural leader who motivates and develops teams Passion for British food, drinks and hospitality Excellent organisational and communication skills Calm under pressure with a hands-on approach What We Offer Competitive salary Autonomy to run and grow the business Supportive ownership team Career development and progression opportunities Staff meals and team socials If youre ready to take ownership of a busy, well-loved restaurant and make your mark, wed love to hear from you. Apply now with your CV. TPBN1_UKCT

General Manager About the Role We are looking for an exceptional General Manager to lead one of our pubs with passion, energy and commercial focus. As General Manager, you will have complete responsibility for the operational and financial performance of the business. You will create memorable guest experiences, inspire your team, drive sales, maximise profitability and ensure the highest standards across every area of the venue. This is a hands-on leadership role requiring strong commercial awareness, outstanding people management and a genuine passion for hospitality. Key Responsibilities Commercial Performance Deliver weekly, monthly and annual sales targets. Maximise profit through effective cost control. Manage labour costs in line with company targets. Control stock, wastage and purchasing. Drive wet sales, food sales and event revenue. Identify opportunities to increase spend per head. Analyse daily and weekly KPIs. Produce action plans to improve performance. Deliver agreed EBITDA targets. Leadership Recruit, train and develop high-performing teams. Lead by example on every shift. Create a positive, motivated working environment. Conduct regular one-to-ones. Hold structured team meetings. Complete performance reviews. Manage disciplinary and grievance procedures in line with company policy. Support succession planning. Develop future supervisors and managers. Guest Experience Deliver outstanding customer service. Maintain consistently high hospitality standards. Resolve complaints professionally. Build relationships with regular guests. Monitor online reviews. Drive guest satisfaction scores. Ensure every guest receives a warm welcome. Operational Standards Maintain exceptional standards across: Cleanliness Presentation Safety Compliance Cellar management Food safety Kitchen standards Bar standards Toilets External areas Back of house Stock rooms Beer gardens Signage Maintenance Complete regular venue audits and ensure all actions are completed promptly. Financial Management Responsible for: Weekly P&L performance Labour forecasting Payroll control Stocktakes GP performance Budget management Cash handling Banking procedures Invoice control Petty cash Utilities management Waste reduction Understand financial reports and use data to improve business performance. People Management Recruit quality team members. Complete structured inductions. Deliver ongoing training. Coach team members daily. Manage attendance. Complete return-to-work interviews. Manage holiday planning. Produce compliant rotas. Ensure legal staffing levels. Promote diversity and inclusion. Compliance Ensure full compliance with: Licensing Act Health & Safety Food Safety HACCP Fire Safety GDPR Challenge 25 Employment Law Right to Work checks Risk Assessments COSHH Accident Reporting Food Allergen Regulations Stock Management Complete weekly stock counts. Investigate variances. Minimise losses. Manage deliveries. Rotate stock correctly. Reduce wastage. Protect company assets. Marketing & Sales Work with the Operations Team to: Deliver seasonal campaigns. Promote live sport. Maximise entertainment nights. Drive food promotions. Increase social media engagement. Grow private bookings. Build community relationships. Develop local partnerships. Events Lead successful delivery of: Live music DJs Quiz nights Sporting events Seasonal celebrations Private functions Charity events Community initiatives Ensure every event is commercially successful and operationally excellent. Team Culture Create a culture built around: Respect Accountability High Standards Teamwork Fun Integrity Recognition Continuous Improvement Administration Complete all required administration accurately and on time, including: Rotas Payroll Stock records Incident reports Maintenance requests Weekly reports Audit paperwork Training records HR documentation Skills & Experience Essential: Minimum 3 years experience as a General Manager in a high-volume pub, bar or hospitality venue. Proven commercial success. Excellent leadership skills. Strong financial understanding. Experience managing large teams. Excellent communication skills. Personal Licence Holder (preferred). Strong knowledge of licensing and food safety legislation. Desirable: Multi-site experience. Experience managing entertainment-led venues. Experience with sports-led businesses. Knowledge of EPOS and stock management systems. Key Performance Indicators (KPIs) The General Manager will be measured against: Sales growth EBITDA Gross Profit Labour percentage Wage productivity Mystery guest scores Audit compliance Food hygiene rating Guest satisfaction Google review score Team retention Recruitment success Training completion Stock variance Health & Safety compliance Social media engagement Private booking growth Personal Attributes You will be: Passionate about hospitality. Commercially driven. Inspirational. Highly organised. Calm under pressure. Professional. Honest and accountable. Guest obsessed. Results focused. Resilient. Positive. Adaptable. What We Offer Competitive salary. Performance-related bonus. Career progression opportunities. Ongoing leadership development. Company pension. Staff discounts. Recognition programmes. Company events. Supportive Operations Team. Opportunity to lead one of the regions most exciting hospitality venues. Our Values Every decision we make is guided by three simple principles: People We invest in our teams and create memorable experiences for our guests. Standards We never compromise on quality, cleanliness, safety or service. Fun Hospitality should be enjoyable for our guests, our teams and our communities. TPBN1_UKCT

Every great cocktail needs the perfect balance, thats where you come in. At Hotel Indigo K West Shepherds Bush , were not just serving drinks, were serving stories, atmosphere, and neighbourhood energy. As our Assistant Bar Manager , youll support the day-to-day running of our bar, helping to lead a talented team, craft unforgettable guest moments, and bring creative flair to the heart of our hotel. So come and join our pre-opening team, as we get ready to open our doors! Whats Our Story? At Hotel Indigo, were all about individuality, in our people, our spaces, and our service. Were infusing West London spirit into every cocktail and conversation. Our bar is more than just a pit stop, its a local favourite and a destination in itself. Heres what you can look forward to as our Assistant Bar Manager: Annual Salary: up to £36,600 (depending on experience) Pension with company contributions 50% discount in all our restaurants and Spa treatments across our properties Team member and Friends & Family rates across our properties Complimentary stay after passing probation IHG Employee rate across 6000 hotels globally Extensive discounts on our benefits platform Private medical insurance access Interest-free season ticket loan Employee Assistance Programme 24/7 online GP, mental health support, and wellbeing World-class development programmes and growth opportunities Bike to work scheme Recommend a Friend incentive Free meals on duty Social squads and recognition schemes to make your voice heard and celebrate success A Day in Your Neighbourhood Support the scene : Assist in managing daily bar operations, ensuring service runs smoothly and standards remain sky-high. Lead the shift : Take charge in the absence of the Bar Manager, confidently supervising the team and ensuring an exceptional guest experience. Stay on top of the details : Help manage stock, deliveries, compliance, and cleanliness, keeping everything running behind the scenes. Inspire the team : Mentor the bartenders, help train new starters, and set the tone for a fun, professional, and high-performing bar team. Bring the energy : Support events, promotions, and pop-ups in collaboration with the Marketing and Events teams, helping build buzz around the bar. Whats Your Story? Youre passionate about hospitality, a confident team player, and someone who thrives in a buzzing bar environment. To thrive in this Assistant Bar Manager role, youll ideally have: Experience as a bar supervisor, or assistant bar manager A good eye for service, style, and guest interaction Leadership qualities and the ability to motivate a team Strong understanding of bar operations and stock control Good knowledge of licensing laws, food hygiene, and safety protocols A hands-on approach with a calm, composed presence under pressure A flexible attitude to working evenings, weekends, and events If you're ready to step up and bring your creativity, leadership, and love for mixology to one of West Londons most exciting bar teams, we want to hear your story. Join us as Assistant Bar Manager at Hotel Indigo K West Shepherds Bush , and help us shake up something unforgettable. TPBN1_UKCT