As a Cook at Avocet Court Care Home, you will be responsible for ensuring the catering services and residential dining experience is of the highest standard and quality for our residents. About Avocet Court Care Home: Situated in a residential nook in Ipswich, our 115-bedroom Avocet Court Care Home is surrounded by beautiful gardens. As one of the top residential care homes, we provide exceptional standards of care. We’re proud to have an award-winning activities team and a newly refurbished café that is the heart of our home. We also have fantastic sustainability credentials, including solar panels and green initiatives to minimise our environmental impact. About the role: The Cook will be responsible for assisting the Head, Sous and Assistant Chefs to ensure the catering services and residential dining experience is of the highest standard and quality for our residents. Salary: £11.67 per hour. Shift Pattern: 35 hours per week, worked on a rota basis from Monday to Sunday. Home Location: Monmouth Close, Ipswich, England, IP2 8RS. Key Duties & Responsibilities: - To assist the Head, Sous and Assistant Chefs to ensure all regulatory and statutory requirements are met and company policies and procedures are adhered to. - To guide and lead the Kitchen Assistants when required to ensure their delivery of service is of the highest standard. - To assist the kitchen team to ensure any requirements from internal and external audits are actioned within the timescales required. - Ensure cleanliness of kitchen and hygiene standards is achieved and maintained. Training, Skills & Experience Required: - Experience within a similar position working within a kitchen environment is required. - NVQ Level 2 in Food Hygiene is essential. - Exposure to a care environment is desirable. - Excellent communication skills, with an enthusiastic and positive attitude. What we can offer: - Fully comprehensive induction. - Competitive salary, plus enhancements on bank holidays. - 28 days of holiday per year. - Free Blue Light Card & access to the Blue Light discount platform. - Refer a friend scheme. About Athena: Athena Care Homes are a family run business with seven homes across East Anglia. We have care homes in Peterborough, Cambridgeshire, Kings Lynn (West Norfolk) & Ipswich (Suffolk). Our aim is to be the provider of choice for our residents and the employer of choice for our team members. Our purpose is to create excellent quality homely environments with the highest standards of care, catering, housekeeping and activities. We aim to enhance the lives of our residents and enable them to enjoy life to the full as individuals in happy, comfortable and safe surroundings.
The Upper Place is seeking a highly experienced and motivated General Manager to join our team at the new Street Food Market in North London. The General Manager will be responsible for overseeing all aspects of the market's operations, including managing the budget, formulating policies, coordinating business activities, supervising staff, managing costs, ensuring excellent customer service, improving administration processes, engaging with vendors, hiring and training employees, identifying business opportunities, and monitoring financial activities. Key Responsibilities: - Develop and implement policies and procedures that ensure the smooth running of the Street Food Market. - Allocate budget resources effectively and manage operational costs to ensure financial targets are met. - Monitor financial activities, prepare financial reports, and make recommendations to the Managing Director. - Hire and train employees, set performance targets, and motivate staff to achieve their goals. - Provide excellent customer service to ensure high levels of customer satisfaction. - Engage with vendors, build relationships, and identify new business opportunities. - Improve administration processes to ensure the efficient and effective running of the market. Requirements: - To comply with regulations regarding alcohol handling, the applicant must meet the legal age requirement. - Previous experience in a General Manager or similar role in the food industry. - Strong leadership and management skills, with the ability to inspire and motivate a team. - Excellent communication and interpersonal skills, with the ability to interact with a diverse range of people. - Sound financial acumen and the ability to manage budgets and costs effectively. - Flexibility to work varied hours, including weekends and holidays. - Preferably, candidates should hold a personal alcohol license. If you have a passion for food, a strong business acumen, and the ability to lead and manage a team effectively, we would love to hear from you.
Maresco is a Spanish restaurant with a strong focus on high quality Scottish seafood, opening in Berwick Street, Soho. We are passionate about high standards who appreciate commitment to ethical sourcing and quality in all areas of food and wine. This is a very hands-on role that requires a candidate with extraordinary customer service, motivation and enthusiasm. If you have the work ethic, drive and commitment to be part of a successful team, we would love to hear from you. An Assistant Manager supports a General Manager by taking care of day-to-day activities. Their duties include hiring and training new team members, overseeing staff, and providing leadership. The main function of an Assistant Manager is to oversee staff, ensure that business operations run smoothly and handle escalated customer queries and grievances. In addition, the Assistant Manager takes over the duties and responsibilities of the General Manager in the event of their absence. Their typical day-to-day duties include: Evaluating employee performance and providing training and guidance as needed Managing various department-specific initiatives and ensuring that these are completed within the scope, time and budget Filling in for absent employees and assisting teams as needed to successfully complete projects Ensuring that employees follow company policies, as well as health and safety regulations Ensuring a high and consistent standard of customer service Initiating and driving marketing efforts and informing clients and employees about promotions Applying knowledge of emerging and consistent trends to inform purchase and inventory decisions and solutions
Job Description: We are seeking an enthusiastic and experienced Store Manager for our new store opening in Fitzrovia. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: ** Leadership & Team Management:** - Lead, train, and develop your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Oversee staff scheduling to ensure adequate coverage and efficient store operations. ** Operational Management:** - Manage all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. ** Sales & Financial Performance:** - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Store Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. Benefits: - Competitive salary: £32,000 – £36,000 per year. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - Opportunities for career advancement and professional development - A dynamic, supportive, and fun work environment. - Recognition programmes such as “Champion of the Month.” Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Salary: £32,000 – £36,000 yearly, plus benefits. Join Us: If you're ready to take the next step in your career and lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
Based at: Hertford. Reports to: Store Manager Job Purpose: Manager in the efficient and profitable operation of a Brew Garden Store. To ensure the company standards are met at all times. Responsible for the Health and Safety of their employees. Working with the management to maximise P&L. Key responsibilities: General: - Carry out your duties faithfully, competently and diligently; and to the best of your abilities and subject to all policies, rules and regulations issued for the guidance of employees by Brew Garden. - Obey all lawful instructions given by the Management of Brew Garden and use your best endeavours to promote the interests of Brew Garden. - Familiarise yourself with the company’s fire, health and safety; and Food Hygiene procedures, in accordance with UK Regulations. - Act as a “bridge” between management and team members to facilitate division operation (e.g. keep management team appraise of staff activities, issues, challenges, etc) - Collaborate with management to develop and carry out ideas and procedures to continuously improve department performance - Address guests concerns, requests or issues either individually or by enlisting the help of management team. Banking/ Finance/ Payroll: - Assist management team in cash handling and banking activities within the store in accordance with Brew Garden procedures. - Follow Brew Garden cash handling procedures. - Report any float or petty cash shortage immediately to HO. - Ensure the sales and figures are entered on a daily basis on the wages spread sheet. - Never give cash advances. - Ensure the store is always ready for cash collections, on pre-designated days. - All cash banking must be kept in the locked safe. The safe must never be left open when unattended. - Report any Payroll issue to the Operations Manager and Monika Franchi. Operations/ Administration/ Training: - Responsibilities for profitability and performance of the store. - Organise staff throughout the store in order to deliver efficient customer service and a profitable operation. Maximise the performance and competences of your team. - Strive to achieve Brew Garden Budget and Forecasts. - Constantly strive for a quality of operation of the Brew Garden store. - Ensure store is displayed and maintained in accordance with current Brew Garden Guidelines. - Responsibilities for HR compliance with Brew Garden Policy and UK Regulations in-store. - Fulfil all administrative tasks and duties in the most effective and professional manner in accordance with Brew Garden Guidelines. Ensure: - Ensure each new employee fills his/her contract, “starter pack” and P46 by the end of the first week of employment; - P45/P46 are submitted to HO by the end of the first week of employment; - Each new employee provides correct and valid ID and relevant paperwork to prove eligibility in the UK by the end of the first week of employment; - Each employee receives a “post probationary review” at the end of their first 3 months of employment; - Any lateness, outstanding or fall in performance and other individual staff outcomes are recorded and reported; - Ensure employees’ holidays are registered on Holiday spread sheet and processed accurately and sending an update to Monika Franchi . Ensure all staff holidays are taken in the current financial year; - Every termination of employment is accompanied by the payment of any accrued holiday. - Health and Safety: - Responsibilities for the Health and Safety of employees in store in accordance with UK Legislation and Brew Garden Health and Safety Policy. - Ensure the store always achieves the highest standards in Food Hygiene and Health and Safety. Take all necessary hygiene, safety and security measures needed to create and maintain the safest environment possible for employees and customers. - Monitor the status of your fire alarm, fire extinguishers on a weekly basis and emergency lightings, as per company policy. - Ensure all team members are aware of the location of their Fire Assembly Point. - Ensure fire exits and escape routes are always free of any damage or obstruction. - Report any accident or incident within the premises in the Accident Book and Area Manager. - Ensure risk assessments are reviewed every year and completed for each employee. - Make sure the first aid kit is clearly indicated to staff and available at any time. People Management - Manage the development of all employees. - -Identify training needs and development of team. - -Use leadership to motivate staff and bring them to a high level of performance. - Hold monthly meetings with employees with records kept of any meeting. - Develop good communication between employees to help maintain team spirit. - Create a positive working environment. Always be available should an employee wish to arrange a meeting with the Management, or should the employee need any support. Personnel and other departments: -Weekly meeting with Management team. - Attend all meetings and training sessions as required by your line manager and relay information to management and employees. - Supply data as required by all departments – with reasonable request and notice period. - Develop good communication between employees to help maintain team spirit. - Report any other issues to Operations Manager. - Ensure any and all ‘direct’ employees comply with Brew Garden handbook and contract guidelines.
Role Purpose: - You are a catering customer experience professional. You will welcome and engage our customers with warmth as they enter your space and ensure they receive an experience that is exciting, exceptional, and inspirational at all times, before bidding them farewell on departure. You will lead the shift and each service and support your team as you work alongside them to deliver impeccable table and event service. - You will be a role model of service and physical appearance standards and be resilient and approachable. You will enjoy being the centre of attention, be a perfectionist when it comes to quality and service and thrive with the responsibility of supervising a team Key Responsibilities: - To organise and supervise all aspects of the restaurants daily shift and ensure all service points and food service hosts are looking their best and ready for business as required - Supervising the process of preparing and delivering a high standard food and drink service and experience to our guests. - Ensure the drinks offer is on trend and enticing - Ensure the team members know their responsibilities for the shift, and support the team to achieve them - To plan, organise & deliver all bespoke catering events held within in the Beacon. - Own the restaurant bookings & reservation system, ensuring customer queries are responded to quickly and efficiently - To prepare and deliver daily service briefings that are informative, motivational, and inspiring - Provide and support a clear line of communication between all team members, both FOH and BOH - Oversee the standard and quality of all food & drink; you and the service team will serve as the final quality check for everything that is served and delivered to our customers. If it isn’t right, we change it! - Create weekly rotas, ensure timely and accurate completion of reporting, and support with other administrative tasks as required - To drive a ‘One Team’ Culture, positive collaboration with the Foodhall supervisor through sharing and developing food service team Health & Food Safety: - Act as a food safety and health & safety champion at all times, ensuring compliance as required - Ensure the timely reporting of all risks. Support the proactive completion of corrective action plans emanating from site inspections, audits, and risk assessments. - Report to your line manager any risks, hazards, and PPE shortfalls - Ensure team are aware of all menu content allergens to protect customers at all times - Carry out checks to ensure compliance on all labelling (FOH and BOH) and menus People – Our Most Important Asset: - Support the delivery of regular training sessions around: service, standards, selling, and creating moments, as well as any other modules as required by the Company - To support the induction and training of new joiners and upskilling of existing team members. - To promote ISS as the employer of choice through an effective, proactive recruitment process ensuring that cross account relationships allow for internal progression and development - Carry out job chats, return to work chats, and other people-led processes as requested - Ensure the team have the right tools for the job! To do this you will support the management team to ensure accurate SOPs are in place, and regularly feedback on what works and what doesn’t. - Show recognition and appreciation! Utilise reward schemes for team members both in and outside of your team who deserve praise and thanks. - To promote the Health and Wellbeing of staff by ensuring that working conditions and rotas are supportive of this, and promoting an “open door” policy to support team with any challenges they may be experiencing - To champion company wellbeing, CSR and engagement initiatives. Support the timely and fair completion of HR and disciplinary processes Financial: - Provide input/support to identify sales growth and cost saving initiatives to work towards financial targets by means of proactive marketing strategies - Lead the way in driving sales and upselling of drinks, sides, starters, desserts etc - Financial administration – understanding and adherence to financial procedures - To carry out weekly stock checks, placing orders and other financial control procedures as required - Skills, Experience and Attributes: - 2 years’ experience of working in a good standard restaurant operation - Minimum 2 years’ experience in a high-end food service supervisory role - Must be IT literate and possess excellent written and verbal communication skills - Must be able to identify and resolve issues and challenges to meet and exceed the expectations of our client - Personal license holder - desirable Job Types: Full-time, Permanent Benefits: - Company pension - Discounted or free food - Employee discount Schedule: Day shift - Monday to Friday Experience: Supervising experience: 2 years (preferred) Restaurant management: 3 years (preferred) Bar management: 2 years (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Expected start date: 23/09/2024
We are looking a for a Chef de Partie to join us at our luxury 5 star hotel in London. Live in option available You must be an excellent chef with over 3 years experience ideally working in the same establishment for minimum 2 years as this shows us that you are a loyal candidate. Responsibilities: Assist the head chef and sous chef in providing catering service to customers and clients Assist the head chef in covering for sous chef when on leave Assist in maintaining an efficient ordering system in accordance with company policy Assist in maintaining an efficient kitchen record system in line with company policy Manage deliveries and stock rooms in line with company policy Control stock; reduce waste and drive sales Complete all records as directed accurately and in timely manner Provide and efficient and friendly service to customers and serve customers in a timely and efficient manner if required Ensure all areas within kitchen control are clean, hygienic and tidy at all times Ensure the safety and security of company and client property and money Comply with all Company and Client policies and procedures, statutory regulations relating to your work place, this will include but not limited to fire; health and safety; hygiene; working safely; CoSHH. Report all complaints and compliments to line manager, taking action where practicable Report any incidents of accident, fire, theft, loss, damage, unfit food or other irregularities to line manager, taking appropriate action where possible If this sounds like you please apply now!
Do you have a passion for fresh food, exciting cocktails and want to be part of a team that delivers service excellence? Then look no further. At Wahaca we are a familee that live by our set of values; pride, positivity, humble, integrity and fun. We’re not just pouring drinks and serving up Mexican cuisine; we’re creating an experience to bring the spirit of Mexico to life. At Wahaca, we believe in the power of a perfectly crafted cocktail to stir the senses and spark conversations. You will be our margarita expert, shaking delicious cocktails using fresh ingredients, and we will train you up on all thing’s tequila and mezcal (we believe you should savour it – sip don’t shoot!) Whether you're a seasoned mixologist or a budding bartender with a passion for crafting the perfect drink and love to create unforgettable experiences from that first sip of a margarita, we want to hear from you. What you will get: · FREE meal on shift PLUS 70% off food to share with 3 friends at all Wahaca and DF Tacos · Paid return flight to Mexico after 2 years - for everyone! · Chance to have your cocktail creation featured as a special by winning our annual competition! · Join the fiesta at our annual summer party plus regular socials with your team · Celebrate your probation with £100 to spend at Wahaca with your favourites · Stay with us for the long haul and enjoy 4 weeks paid time off work after 5 years · Unlock bonuses up to £1,000 through training, development and referrals · Enhanced Maternity and Paternity pay · Free English lessons · Fantastic development opportunities across our brands and your own personal development plan · Part and Full-time contracts available (we don’t believe in 0-hour contracts!) About the role… · Showcase your knowledge and passion for perfectly served cocktails · Work with your team to create a vibrant and fun atmosphere for all to enjoy ·Take pride in your bar and maintain impeccable cleanliness at all times Who are we? Wahaca is the leading Mexican restaurant in the UK and business deeply values driven by its founders. We care about our planet and source our ingredients locally, championing great British produce. Our founders Mark Selby and Thomasina Miers (Masterchef winner) truly believe it’s the people that make a restaurant thrive and want to make every employee’s experience a fun and memorable one. Ready to shake things up? Apply now! ‘Please check our Wahaca Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this policy.’
Greet guests warmly and take orders accurately. Provide excellent customer service with a positive attitude. Assist in food preparation, following recipes and portion sizes. Maintain cleanliness and organization of the dining area, kitchen, and restrooms. Collaborate with team members to ensure smooth operations. Restock supplies and assist with inventory management. Follow all restaurant policies, procedures, and safety standards.
An amazing opportunity for an experienced Sous Chef to lead the team at Street Burger – Woking. Street Burger - Woking is open on Victoria Place. Street Burger serves signature burgers, seasoned fries, desserts and amazing shakes, cocktails and drinks. The first Street Burger was born in St Paul’s, London and now we’re growing. Our concept and menu is simple and inviting: honest priced burgers with bags of flavour. From the iconic Hell’s Kitchen to the mighty G.F.C. Full throttle. Full flavour. Always. As Sous Chef you will: - Help the Head Chef manage the day-to-day operation of the kitchen, whilst supervising and developing the brigade - Ensure the highest standards of food preparation and delivery, as well as effective communication across all sections of the kitchen - Ensure targets are met in relation to payroll and food costs and that the team comply with all health & safety and food safety policies and procedures The successful candidate will: - Have previous experience as a Sous Chef on Kitchen Manager - Be passionate about delivering high quality amazing delicious food - Be able to effectively manage, motivate and lead a team - Have the ability to train, develop and enhance the skill level of the team - Be a clear communicator and enjoy what you do! What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - 30% discount for your Friends & Family in all UK Restaurants - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels. - Wellhub - discounted membership and access to hundreds of gyms, studios, fitness classes and wellness apps - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - Meals on duty - 50% off an annual CODE membership If your passion is hospitality, want to work in a vibrant and fun environment while developing your career in a best-in-class global restaurant business - apply today! We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.
Job Duties of a Kitchen Supervisor at Hot N Juicy Shrimp: A Kitchen Supervisor at Hot N Juicy Shrimp is responsible for overseeing the daily operations of the kitchen, ensuring that all culinary activities are carried out efficiently, safely, and to the highest standards of quality. This role includes managing the kitchen staff, maintaining hygiene standards, and ensuring a smooth workflow during service. Additionally, the Kitchen Supervisor will utilise Trail Hospitality to streamline operations, replacing traditional paper processes with digital checklists and guides. Supervising Kitchen Operations: Overseeing the preparation and presentation of all dishes to ensure they meet Hot N Juicy Shrimp's quality and consistency standards. Coordinating the flow of orders between the kitchen and the front of house, ensuring timely service during peak periods. Using Trail Hospitality to monitor and guide daily kitchen operations, ensuring that all tasks, such as opening checks and closing procedures, are completed efficiently and accurately. Ensuring that all kitchen equipment is functioning properly and arranging for repairs or maintenance as needed. Staff Management: Supervising and managing the kitchen staff, including chefs, kitchen porters, and other kitchen assistants. Training new staff on kitchen procedures, safety standards, proper food handling techniques, and the use of Trail Hospitality for task management. Organising staff rotas and managing shifts to ensure the kitchen is adequately staffed at all times. Health and Safety Compliance: Enforcing strict adherence to food safety and hygiene standards, including proper storage, handling, and preparation of food. Conducting regular health and safety audits using Trail Hospitality to ensure compliance with local regulations and Hot N Juicy Shrimp's policies. Ensuring that all staff follow proper safety protocols, including the use of protective equipment and the safe operation of kitchen machinery. Inventory and Stock Management: Monitoring inventory levels of ingredients, supplies, and equipment, and placing orders as needed to ensure the kitchen is well-stocked. Managing stock rotation to minimise waste and ensure that ingredients are fresh and of the highest quality. Keeping accurate records of stock usage through Trail Hospitality, conducting regular inventory checks, and ensuring transparency in inventory management. Quality Control: Tasting dishes to ensure they meet Hot N Juicy Shrimp's flavour, appearance, and quality standards. Addressing any issues with food quality or presentation promptly, working with the kitchen team to make necessary adjustments. Implementing and maintaining kitchen standards and procedures through Trail Hospitality to ensure consistent quality across all shifts. Customer Satisfaction: Working closely with the front of house team to handle any customer feedback or complaints regarding food quality or service. Ensuring that special requests or dietary requirements are communicated to the kitchen staff and handled appropriately. Continuously seeking ways to improve the dining experience for Hot N Juicy Shrimp's customers through menu innovation and quality control. Administrative Duties: Preparing reports on kitchen performance, including staff efficiency, food costs, and waste management, facilitated by the tracking capabilities of Trail Hospitality. Participating in menu planning and development, offering insights on kitchen capabilities and ingredient availability. Assisting with budget management by controlling food costs, labour, and other kitchen-related expenses. Key Skills and Attributes: Leadership: Ability to effectively manage and motivate a team in a fast-paced environment. Attention to Detail: Ensuring every dish meets the highest standards of quality and presentation. Time Management: Ability to prioritise tasks and manage time effectively during busy service periods. Problem-Solving: Quickly addressing and resolving any issues that arise in the kitchen. Communication: Strong communication skills to liaise between the kitchen team, front of house staff, and management. Tech-Savvy: Comfortable using Trail Hospitality to replace traditional paper processes and guide the team through daily operations. By integrating Trail Hospitality into daily operations, the Kitchen Supervisor at Hot N Juicy Shrimp ensures that all tasks are completed efficiently, compliance is maintained, and the kitchen runs smoothly, ultimately contributing to the restaurant’s reputation for excellent food and service.
Breakfast Chef St Pancras International Station, London Full-time Located within the iconic St Pancras International Station, St Pancras Brasserie by Searcys is home to the longest Champagne bar in Europe and offers the ideal escape to sit back and soak up the charm of the magnificent station. Searcys is steeped in rich heritage and is passionate about its people, therefore offers industry leading benefits which include: 50% discount across Searcys venues Enrolment into the Searcys pension scheme Up to 33 days annual leave (dependant on job role) Access to everyday discounts and communication portal Employee assistance programme Enrolment into Searcys Champagne School Meals provided on shift when working within one of our venue Culinary development programme Chef whites and shoes provided Chef monthly incentives Job Description As a Searcys Breakfast Chef, you will be responsible for preparation and delivery of all breakfast items, cooking and serving dishes to the highest of quality and with precision and care. You will also work closely with the kitchen team supporting with mis en place for the lunch and dinner service. Job Type: Full Time Salary: £15,00 Per Hour Key Responsibilities To provide food/service to a consistent high standard for all breakfast areas, including assisting senior chefs with functions in other different areas throughout the business. To liaise with key people in the team in order to plan for the provision of food in all kitchen area's To ensure smooth running of daily operations which include ensuring no disruption to the pre agreed menu offer. Responsible to manage stock levels of that specific area including ordering when required as well as waste control. Ensure the presentation of the food is consistent with the standards set by senior chefs. To comply with all legal requirements with particular reference to (but not exclusively) fire regulations, security, licence requirements and any Local Authority or Client stipulations. To ensure all Health, Hygiene and Safety requirements are being adhered to As described in the Searcy Health & Safety Policy, including best practices to ensure personal hygiene at all times. Qualifications
We are looking for enthusiastic Kitchen member who can assist with orders ranging from smoothie bowls, pancakes, to our signature steel cut oats for our customers to enjoy at OATIS Queensway! Our team members are essential to the smooth running of the shift and take ownership to guarantee the success of our store alongside with your Kitchen leader and Site manager, being the eyes and ears for the back of house operations. You will also gain relevant skills and knowledge that can lead to leadership opportunities. This is a great opportunity for anyone who wants to be part of an exciting new concept with lots of opportunity to grow! Responsibilities: Previous experience in a brunch style or food service kitchen within a high-end food & beverage environment; which includes working within a kitchen team. You’ll work as a key dynamic of the brunch kitchen team. Your role will require you to independently to run the service of food in the café. You are accountable for the quality of food served in the café so work to high standards and follow dish specifications precisely. Preparing ingredients, cooking, warming, plating, and finishing dishes for service. Knowledgeable and passionate you’ll promote our menu and food quality. Previous experience in a baking environment will be a plus as we are starting to develop in house baked products! You diligently maintain Food Hygiene standards, Health & Safety standards, and ensure proper food safety standards in the kitchen by implementing and following our policies and procedures, labelling, rotation, and cleaning routines, amongst others. You ensure that you keep refrigeration and freezers organised, ensure all food and other items are stored properly, and regularly deep clean equipment.
A little about us: DF was inspired by many trips across America in search of the ultimate taco. We bring unique flavours, sustainably sourced fresh British ingredients, and incredibly tasty tortillas to create fully loaded, simply Damn Fine tacos. Currently, with 5 locations across London and exciting plans for expansion, this is the time to join us! Our mission is simple: to be the creators of everyday tacos that dare to be different! We are dedicated to creating a positive environment where everyone has the opportunity for growth and feels inspired by our values, passion for fresh food, and commitment to sustainability. Working with us comes with plenty of perks. Here are some of them: - Paid return flight to Mexico after 2 years for everyone! - Free meal on shift PLUS 70% off food for you + 3 mates at any DF Tacos and Wahaca - 5 years at DF = 4 weeks paid break -£100 to spend at DF Tacos to celebrate passing your probation -Annual summer party PLUS regular socials with your team - Unlock bonuses up to £1,000 through training, development and referrals! - Enhanced maternity, paternity and adoption pay - Development opportunities within our brands plus your own personal development plan - Access to financial support and discounts through Wagestream · Free English lessons · We say ‘NO’ to 0 hours contract! - guaranteed hours for both part and full - time role About the role… · Serve up delicious food in our fun and engaging kitchens! · Set up and close down the kitchen with pride · Maintain high standards of cleanliness and safety · Work as a team and have a great fun while doing so! Apply now and let's taco 'bout your future at DF Tacos! Want to learn more, check us out @DFTacosUK Please check our DF TACOS Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this policy.
A bar back is a vital support role in a bar or restaurant setting, responsible for assisting bartenders and ensuring that the bar operates smoothly and efficiently. Below is a typical job description for a bar back: Job Title: Bar Back Location: Rottura Job Type: Part-Time Reports To: Manager Job Summary: The Bar Back plays a critical role in supporting bartenders by maintaining the cleanliness and organization of the bar area, replenishing supplies, and assisting with customer service. The ideal candidate will be energetic, efficient, and have a strong attention to detail. This position is perfect for those looking to gain experience in the industry with the potential to grow into a bartender role. Key Responsibilities: - Stocking and Replenishment: - Restock bar inventory, including liquor, beer, wine, glassware, ice, garnishes, and other supplies as needed. - Ensure that all bar stations are fully stocked before, during, and after shifts. - Monitor and rotate stock to maintain freshness and prevent spoilage. - Bar Maintenance: - Maintain cleanliness and organization of the bar, including wiping down surfaces, cleaning spills, and removing trash. - Wash and polish glassware, utensils/cutlery, and bar tools to ensure they are ready for use. - Clear empty glasses, bottles, and other debris from the bar area promptly. Customer Service Assistance: - Assist bartenders with customer orders by fetching ingredients, preparing garnishes, and occasionally mixing simple drinks under supervision. - Provide support during busy periods by running drinks to tables or assisting with light bartending duties as directed. - Compliance and Safety: - Adhere to all health and safety regulations, including proper handling and storage of food and beverages. - Ensure that all equipment is properly cleaned and maintained according to bar policies. - Report any maintenance issues or safety hazards to the bar manager immediately. - Team Collaboration: - Work closely with bartenders, servers, and other staff to ensure efficient service and a positive customer experience. - Communicate effectively with team members to ensure the smooth operation of the bar. - Skills: - Strong organizational and multitasking skills. - Ability to work in a fast-paced environment. - Excellent communication and teamwork abilities. - Ability to stand for long periods and move quickly between tasks. - Must meet the minimum legal age to serve alcohol. Additional Information: - - Flexibility to work evenings, weekends, and holidays as needed.
LIFE AT CLAYS Clays is the premier indoor interactive clay shooting experience and cocktail bar, bringing all the fun of a British clay target shooting weekend to the city. We are the perfect place to spend time with friends or colleagues for an adrenaline-fuelled, fun-filled experience day or night. With a completely unique proposition in the competitive socialising arena, our gamified version of Olympic clay target shooting makes clay shooting safe, fun and accessible for all. We are on an exciting adventure as we expand both domestically and internationally into key global markets where the appeal for Britishness and competitive gaming has tested strongly. Careers at Clays are loaded with possibilities and as we grow our brand and business, we are also invested in developing our people, providing many opportunities for personal development and access to excellent training. We are building an amazing team of autonomous free thinkers who are passionate about creating amazing experiences for our guests. If you’re looking to join a company with a culture and working environment where integrity, fun and teamwork are prioritised, we might just be the place for you! CLAYS VALUES Just like our venues are designed for everyone, so is our workplace. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people, and that's why we work hard to create an inclusive culture for everyone. We want the different perspectives, increased creativity and higher innovation that comes from diversity. So, as long as you are passionate about making a positive impact then we want to hear from you. And of course, we're looking for someone who's going to live and breathe our Clays values, which is why we framed them as a set of questions that inform what we do: Safe - Is it safe? For our team, our guests, the business, our partners. Amazing experience - Is it delivering an amazing experience? We amaze, and are amazing. We bring fun, thrill, wonder and joy and deliver an experience like no other. Always striving to surprise, delight and exceed expectations Lasting - Is it lasting? We are committed to making a positive contribution to our world, our team, our guests and our industry in a way that is sustainable and enduring. We are here for the long term, we create a strong impression and make lasting memories. There is always a part of our amazing experience to discover and we are constantly evolving. SUMMARY OF POSITION It is the Junior Sous Chef's responsibility to orchestrate and be responsible for the overall delivery of the customer experience day to day with a focus on the food oriented side of the operation. You must ensure impeccable standards, have and maintain excellent product knowledge and deliver training and support for the kitchen and front of house team. You will be responsible for supporting the Senior Sous Chef in all aspects of stock and inventory management. We are looking for a self-driven individual that strives for excellence. With experience in the hospitality industry. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; To support the Senior Sous Chef to ensure the smooth running of all aspects of the kitchen including service, stock management and staffing To provide training and support to all Junior colleagues Communicate well with both kitchen colleagues and front of house colleagues Ensure the quality of the food and service delivered are at our standards and are within execution times Ensure all food safety procedures are followed daily Monitor the cleanliness of the kitchen and communicate any problems with Snr Sous Asiste in all aspects of stock management, including and not limited to, wastage, holding stock, perishable stock and consumables Ensuring delivery of colleague meals for the in-venue team daily Take initiative and demonstrate aptitude and desire to continue to further your career. Execute our Health & Safety policy SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES At least 3 years of experience within a similar role desirable Culinary diploma from a recognised institution or higher Excellent communication skills and computer skills Training and coaching skills First Aid (not essential) Competency in Stock procurement (training will be provided for our platform) Food hygiene level 2 (training to level 3 will be provided ) Understanding of Food Safety record keeping (training will be given on our platform) High volume Kitchen experience Always looking for opportunities to improve your knowledge and abilities Passionate about hospitality and creating amazing experiences A keen eye for detail with excellent written and verbal communication skills Ability to build lasting relationships with colleagues and clients Honest with strong moral principles Take initiative, can solve problems calmly and work well under pressure WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary of £30,000 plus £5600 annual Tronc service charge and Tronc bonuses. Other great benefits include: Continuing career development via our Career Tree learning journey and opportunities for progression in our growing business Globally recognised qualifications as part of the Career Tree Journey funded by Clays 32 working days’ holiday pro rata every holiday year including bank holidays and an increasing holiday allocation with length of service up to a maximum of 36 days An additional Celebration Day every year to celebrate something that is important to you Generous 50% colleague discount during off peak periods and 25% colleague discount during peak periods to enjoy Clays with your friends and family Market-leading parental leave policies. In addition to your statutory rights, Clays offers all colleagues with 12 months service, 13 weeks leave at 100% pay (based on your average weekly earnings) for maternity, adoption and paternity and partner leave Health Care Cash Plan including up to £995 of reclaimable appointments & treatments and access to a Virtual GP An Employee Assistance Programme including a 24/7 employee support service and access to up to 8 counselling sessions A paid annual Volunteer Day for you to give back to your local community Choice of a Birthday Gift All colleagues are eligible to join Clays’ non-contributory Pension scheme, where we will contribute a minimum of 3% of your basic salary into the scheme and you will pay a minimum of 5% of your basic salary into the scheme Other team recognition and incentives via our Shooting Stars recognition programme Access to hospitality discounts via Hospitality Rewards Meals provided for colleagues working operational shifts in venues across mealtimes You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements. • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services. • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 2. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame. • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer. • Check back with customers to ensure satisfaction with their meals and beverages. 3. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave. • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment. • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 4. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment. • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 5. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests. • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff. • Assist with training new floor staff as required. 6. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction. • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 7. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards. • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality. • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting. • Excellent communication and interpersonal skills. • Ability to work in a fast-paced environment while maintaining a positive attitude. • Strong attention to detail and the ability to multitask effectively. • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods. • Capable of lifting and carrying items up to 25 pounds. • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus. • A passion for customer service and hospitality.
Job Overview: We are seeking a skilled and passionate Care Home Cook/Chef to join our team. As a Care Home Cook / Chef, you will be responsible for overseeing the culinary operations in our Care home. You will work closely with the kitchen staff to ensure high-quality meal preparation and exceptional dining experiences for our residents. Responsibilities: · Prepare and cook meals and snacks following pre-set menus in accordance with Health & Safety Regulations to ensure meals are nutritious, appetising and meet dietary needs. · Undertake simple stock control, reporting goods to be ordered to the relevant senior staff to ensure adequate supplies are maintained. · Undertake the cleaning of the kitchen and surrounding areas and also of equipment to ensure the kitchen is maintained to a high level · Ensure the security of the kitchen and storerooms is maintained at all times to provide a safe working environment. · Complete all required mandatory training courses · Ensure your own personal hygiene and cleanliness is of the highest standard Comply with Health & Safety, Fire Regulations and other Roop Cottage Residential Care Home policies General Requirements · You will need to be a committed, patient and caring person with a sense of humour and a positive outlook on life. · You will need to be highly motivated and have excellent communication skills · You will need to be able to work well in a team a liaise with other staff, volunteers and residents. · To respect and care for all residents as individuals, ensuring that their personal choices and preferences are respected and that individual dignity is respected at all times · To perform delegated tasks as instructed by the Home Manager so as to promote improvements in service and maintain continuity of care. · Ensure that all information of a confidential nature relating to the individual Residents and the business of Roop Cottage Residential Care Home is not divulged to third parties. Health & Safety · To comply with all work requests made under the Health & safety at Work Act 1974 and all statutory Fire Regulations · To comply with and ensure implementation of Croft Care Trusts Health and Safety policies, COSHH and Emergency and Fire prevention procedures. · To inform the Home Manager / Senior Staff member on duty of any untoward incidents, complaints, accidents in the Home or in the grounds of the Home. Qualifications · To have completed a basic food hygiene certificate within 6 months of starting · Hold NVQ or QCF Level 2 in a relevant field. · Experience in kitchen based environment. · Ability to work well within a team. · Experience of working with vulnerable adults in a residential setting. · Knowledge of health and safety in the workplace. If you are passionate about creating delicious meals, have experience in a care home kitchen, we would love to hear from you. Join our team as a Chef and showcase your culinary expertise! Job Types: Full-time, Part-time Pay: £8.00-£11.45 per hour Benefits: Company pension Flexitime On-site parking Schedule: Day shift Monday to Friday Overtime Weekend availability Experience: Chef: 3 years (preferred) Cooking: 5 years (preferred) Kitchen experience: 5 years (preferred) Work Location: In person
Chef So, if you’re as passionate as we are about fresh food and would enjoy helping to create a seriously relaxed country dining experience, with full table service, a classic British menu and daily specials, then you could be our next Chef at Destination Inns, an important part of the McMullen Family. We can offer you… A competitive salary An achievable bonus scheme Shift flexibility Weekly pay Enhanced rate of pay for working on key Bank Holidays Family friendly policies including enhanced maternity and paternity pay A share of gratuities 60% discounted meals when you are working 25% discount on food and 20% off drinks for you and your friends on your day off Fantastic training and career development through McMullen’s GROW Programme if you wish to progress A step into a progressive Company who treat people as a name, not a number Full chef uniform We also offer industry-relevant Apprenticeships if you would like to develop your skills further, so you can earn while you learn Key Responsibilities of the Role: Preparing and serving our menu to a high standard as per company specification to ensure our guests return again and again Maintaining food hygiene and health & safety standards within the business and completion of company paperwork with regards to such standards Receiving deliveries and maintaining the correct storage of food Maintaining and clean and safe kitchen environment The right person will have a positive hands on approach, good communication skills and the ability to remain calm under pressure. Previous experience of working within a busy kitchen is essential however further training and development will be given in house and in our Development Kitchen in Hertford. £12.50 live out
Do you have a passion for fresh food, exciting cocktails and want to be part of a team that delivers service excellence? Then look no further. At Wahaca we are a familee that live by our set of values; pride, positivity, humble, integrity and fun. We believe that every meal should be an adventure, every guest a friend, and every moment an opportunity to create memories. If you're passionate about hospitality and thrive on spreading positivity, then we want you to join our front of house team. What you will get: • Free meal on shift PLUS 70% off food to share with 3 friends at all Wahaca and DF Tacos Paid return flight to Mexico after 2 years - for everyone! • Join the fiesta at our annual summer party plus regular socials with your team • Celebrate your probation with £100 to spend at Wahaca with your favourites • Stay with us for the long haul and enjoy 4 weeks paid time off work after 5 years • Unlock bonuses up to £1,000 through training, development and referrals • Enhanced Maternity and Paternity pay • Free English lessons • Fantastic development opportunities across our brands and your own personal development plan • Part and Full-time contracts available (we don’t believe in 0-hour contracts!) About the role… • Become an expert on our menu and guide guests on an unforgettable food journey • Serve up passion and deliver WOW-worthy experiences with every interaction • Work hand in hand with your team to create a seamless dining experience filled with fun and positivity Whether you're a seasoned hospitality pro or just starting out, if you're bursting with enthusiasm and ready to make every moment memorable, we want to hear from you. Who are we? Wahaca is the leading Mexican restaurant in the UK and business deeply values driven by its founders. We care about our planet and source our ingredients locally, championing great British produce. Our founders Mark Selby and Thomasina Miers (Masterchef winner) truly believe it’s the people that make a restaurant thrive and want to make every employee’s experience a fun and memorable one. Apply now! ‘Please check our Wahaca Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this policy.’
Job Description Our mission at IBIS London City Shoreditch is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling - whatever brings you here, we have something for you! As our next Receptionist, you… Are the ‘face of IBIS London City Shoreditch’, extending a warm welcome to our guests, putting their well-being at the heart of everything you do, while adding your personal touch to their stay. Being present and visible in the lobby and contributes to guests' sense of well being and loyalty, by establishing a warm and personalized relationship. You are responsible for an incredible hello and goodbye for our guests to make them feel welcome! Gives priority to guest relations, while taking care to respect administrative procedures that need to be followed. Look to create sparkles (memorable moments) for our guests. Anticipates guests' needs and takes them into consideration. Handles guests' requests for information and provides answers; puts them in contact with the appropriate people. Is ready to jump across to the bar if required and assist our Food and Beverage team to ensure guests You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process. A little more information: Contract Type - Permanent Start Date - As soon as possible Location - Shoreditch To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people. By joining us as a Receptionist, you will become part of a friendly team. Our hotel offers 348 rooms, Restaurant & Bar. To ensure you can best welcome and care for our guests you will need to be fluent in English. Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand. Ready to discover more? Get in touch with us. We would love to hear from you. One more thing… By working at the IBIS London City Shoreditch you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong Information on the processing of personal data – When you submit an application to IBIS London City Shoreditch, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application. We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision. In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018). Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy. Work Experience Positive problem solving approach. Time-Keeping. Organised. Multi-tasking. Able to work under pressure. Benefits Salary - £ 13.16/hour Free night stays in our UK hotels and up to 50% discount in any Accor Restaurant (T&C Applies) Talent gym access Stylish and functional uniform provided Delicious complimentary meals on duty prepared by our creative chefs Discounted hotel rates all over the world in Accor Hotels Grow your skills and learn more through our Apprenticeship Continuously learn and develop yourself with our Accor Academy Support your wellbeing in your professional and personal lives Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries Participate actively in initiatives to build a more inclusive and sustainable world And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality (all benefits subject to availability and T&C)
Job description ** COMPANY** Orsett Hall is a 4-star hotel and perched on 12 acres of landscaped gardens in the Essex countryside, just 40 minutes outside Central London, and features boutique accommodation, superb dining, elegant function rooms, a gorgeous Chapel and a boutique spa. ** THE ROLE** We are currently looking for an enthusiastic and Experienced Restaurant Manager join our front of house team ** Main Duties:** To take control and responsibility for the smooth and efficient operation of the restaurant, ensuring facilities are maintained to the standards required and the departmental budget & profitability is achieved. To develop and train team to be able to provide superior guest service and maximize revenue. To build business and develop repeat guests, especially from the local community and making the restaurant a ‘first choice’ for a dining experience in the local area. ** KEY OBJECTIVES** Ensure achievement of budgeted profitability of the Restaurant Utilize restaurant staff between all outlets to minimize payroll expenditure and ensure flexibility of the team Ensure all employees receive regular training to update their skills and knowledge and meet their own personal development needs Maximize the service opportunities for guests to ensure return visits ** PRIME RESPONSIBILITIES** ·* Sales & Marketing Participate in guest activities that promote the hotel products and it’s services. To positively approach all sales opportunities to maximize hotel revenue to meet and exceed budgeted targets. To be innovative and come forward with ideas to maximize revenue. To ensure all departmental staff are sales and standards-focused. To develop food and drink packages/promotions to encourage business and build a reputation Work within the departmental budget figures, maximizing revenue and minimizing expenditure Produce departmental forecasts as required and communicate figures to the team to aid their understanding of the business and the importance of their contribution to the business success. Ensuring a system is in place for ordering, delivery, storage, security, distribution and administration of food & beverage items. To be fully aware of and control departmental operating costs in line with forecasted business levels To be fully aware of departmental budgeted and actual payroll costs and manage costs by allocating labour resources in line with forecasted business levels. To control all china and cutlery stocks and levels, ensuring costs are controlled in accordance with hotel procedures. · Customer Care Coach and lead the team in such a manner that our guests receive an exceptional level of service and want to return. The standards of AA Inspection & Rosette needs to be met. Encourage the team to work flexibly, which will develop their knowledge and assist in the event of absence cover, and allow service standards to be maintained. To set up and organize on-going departmental cleaning schedules, check list and handovers. Coach/discipline as necessary To provide Duty Management cover in the hotel, as required. Training & Development To produce a departmental training plan together with L&D Manager, action the training and evaluate to ensure that the training is relevant and achieves the required outcome. To carry out departmental appraisal reviews in a timely and appropriate manner Identify employees with the potential to develop within the hotel, plan a development plan with them to utilize their skills/knowledge and aid in their personal growth. Ensure that the team is constantly improving their product knowledge to maximize revenue and the service provided. To create a team environment which promotes good employee morale and pride in the department and the hotel. To provide continuous recorded training for staff. To communicate with all team members by holding regular briefing sessions and attending hotel meetings when required. Ensure the whole team is aware of liquor legislation and receives food hygiene training relevant to their position To lead and motivate staff in order to encourage and obtain maximum commitment. To control payroll by ensuring the control of overtime, recruitment, casual labour, sickness etc in line with hotel and company standards To review the performance of all your team at least every six months, with regular 1-1s. Co-ordinate the recruitment of staff. To plan the departmental holiday. To ensure that every employee receives induction training before they start their employment and complete all mandatory training prior to their first day in the department. Maintaining Product To produce and update departmental risk assessments and train the team against them. Ensure the assessments are reviewed in the event of an accident occurring. Ensure the team maintain the hotel, collect any litter, remove/report hazards To be fully conversant with the Hotel policy on: Fire & Evacuation, Health & safety policy, Personnel & Training procedures, Security procedures To comply with statutory and legal requirements for fire, health and safety, hygiene, liquor licensing, disability and employment laws and ensure that all members of your team are trained accordingly. To ensure compliance throughout the department and hotel and company operating standards. ** Performance Measurement** For the department to achieve or exceed the budgeted revenue and control expenditure For minimal guest complaints to be received for food, beverage and service issues Specifications To have worked as a restaurant manager or been a strong deputy for a minimum 1 year Hotel background an advantage Standards orientated with an eye for detail Strong team manager, leading a team of 8 - 10 Evidence of cost control and purchasing Knowledge of health & safety and current legislation Communicator with peers and subordinates Influencer at all levels and able to get an employee to buy in to operating practices Good organizer Able to demand results from team members Use of EPOS an advantage Must have own transport to and from work
Job Description Our mission at IBIS London City Shoreditch is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling - whatever brings you here, we have something for you! As our Food & Beverage Team Member , you… Deliver consistent and memorable service to all our guests. Connect and work together with your team to ensure every guest leaves with a wish to return. Take orders and send them to kitchen staff. Check ordered meals on collection from kitchen and deliver to guests. Keep tables and service areas clean and tidy as per procedure manual. Maintain hygienic food service techniques during service. Provide efficient, friendly and professional service to all guests, making all guests experience positive. Are a sparkling, upbeat personality able to quickly build rapport in a fast-paced environment. You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process. A little more information: We believe that our people are at the heart of everything we do which is why we are committed to offering you a comprehensive training programme that will support you at every step in your new role. We offer a place where you can “Be All You Are” as part of a diverse team that delivers memorable hospitality and strives to exceed guests' expectations. Our hotel offers 348rooms, Restaurant & Bar. To ensure you can best welcome and care for our guests you will need to be fluent in English. Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand. If you feel you are the right candidate for the role as our Waiter/Waitress, please click ‘apply’ now! We’d love to hear from you! One more thing… By working at IBIS London City Shoreditch you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Work Experience Great communication skills Well organized Problem solving abilities Full Flexible working between Monday to Sunday. Benefits As part of our team you can have: Salary – £ 13.16/hour Free night stays in our UK hotels and up to 50% discount in any Accor Restaurant (T&C Applies) Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C) Pension Scheme Talent gym access Additional holidays with service Delicious complimentary meals on duty prepared by our creative chefs Career opportunities across a network of international brands Support your wellbeing in your professional and personal lives Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries Participate actively in initiatives to build a more inclusive and sustainable world And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality And more: recommend a friend scheme; Employee Advisory Service (all benefits subject to availability and T&C) Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong. Information on the processing of personal data When you submit an application to IBIS London City Shoreditch, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application. We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision. In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018). Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.
We are seeking dedicated and hardworking individuals to join our kitchen team. The Kitchen Staff will play a crucial role in ensuring the smooth operation of the kitchen by assisting with food preparation, maintaining cleanliness, and supporting the culinary team. This position is ideal for someone who thrives in a fast-paced environment and is passionate about food quality and customer satisfaction. Key Responsibilities: - Food Preparation: Assist in the preparation of ingredients, including washing, chopping, and portioning, in accordance with the restaurant’s recipes and standards. - Cooking Support: Aid chefs in cooking and assembling dishes, ensuring accuracy and quality in every plate. - Cleanliness and Hygiene: Maintain a clean and organized kitchen by regularly washing dishes, sanitizing surfaces, and ensuring all kitchen equipment is properly cleaned and stored. - Inventory Management: Monitor stock levels, assist in inventory checks, and report shortages or expired items to the Kitchen Manager. - Waste Management: Properly dispose of waste, recycling where applicable, and adhere to the restaurant’s waste management policies. - Compliance: Follow all health and safety regulations, including food safety standards and personal hygiene guidelines. - Team Collaboration: Work closely with the kitchen team to ensure efficient service during peak hours and assist in any additional tasks as directed by the Head Chef or Kitchen Manager. - Customer Focus: Uphold the restaurant’s commitment to delivering high-quality food by ensuring consistency and excellence in all kitchen operations. Qualifications: - Previous experience in a kitchen or food service environment must. - Basic knowledge of food safety and hygiene practices. - Ability to work in a fast-paced, high-pressure environment. - Strong attention to detail and organizational skills. - Ability to follow instructions and work as part of a team. - Flexibility to work various shifts, including evenings, weekends, and holidays. Physical Requirements: - Ability to stand for extended periods. - Capability to lift and carry heavy objects. - Comfortable working in a hot and humid environment. Benefits: - Competitive hourly wage. - Employee meals and discounts. - Opportunities for career growth and development within the restaurant. How to Apply: Interested candidates should submit their resume and a brief cover letter Note: This job description is intended to outline the general nature and level of work being performed by employees in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.