Team Leader - Twycross Zoo
hace 7 días
Atherstone
Job Description Join Restaurant Associates, a dynamic division of Compass Group, the world's leading catering company. We create unforgettable experiences in food, drink, and hospitality at some of the most iconic venues worldwide. We’re seeking a Team Leader with a strong background in hospitality and event management. The ideal candidate will be highly organised, adaptable, and committed to delivering outstanding service while overseeing and executing high-quality events. If you thrive in a fast-paced, customer-focused environment and are passionate about creating memorable experiences, we’d love to hear from you! Key Responsibilities: • Read and interpret function sheets to plan and organize equipment and displays., • Coordinate with kitchen staff across buildings to ensure timely preparation and delivery of food and beverages., • Deliver with attention to detail and presentation., • Ensure all hospitality areas are kept clean, well-stocked, and aesthetically pleasing., • Manage time effectively to meet delivery schedules and service timelines., • Foster a team spirit and collaborative working environment between all departments, • Train and mentor staff to uphold high service standards and excellent customer service., • Schedule and manage time to ensure efficient service delivery., • Provide exceptional customer service, addressing any queries or concerns promptly and professionally., • Previous experience in hospitality and events environment is essential., • Strong organizational and time management skills., • Excellent presentation and communication skills, with fluency in English., • Ability to manage multiple tasks and work under pressure., • A team player with a positive attitude and strong interpersonal skills., • Knowledge of food safety and hygiene regulations.