Plymouth
Service Manager – Refrigeration Contracting Location: Plymouth, South West Salary: £55,000 - £60,000 + Company Car + Bonus + Benefits An exciting opportunity has arisen for a Service Manager to join a leading industrial refrigeration contractor, managing a well-established service division covering the Devon/ Cornwall areas. This is a key leadership role, responsible for a team engineers, full P&L accountability, and maintaining strong client relationships across critical sectors such as food, beverage, and pharmaceutical. The Role: • Oversee day-to-day service operations across the South West region, • Manage and support a team of service engineers, including scheduling, performance, and development, • Full responsibility for profit and loss, budgeting, and KPI tracking, • Build and maintain excellent relationships with key accounts, ensuring service excellence and contract delivery, • Act as the main point of contact for escalations and technical support where needed Background: • Proven experience in the industrial or commercial refrigeration sector, ideally with leadership or management exposure, • Strong understanding of service operations and commercial delivery (P&L, KPIs, budgeting), • Effective team leadership and communication skills, • Customer-focused approach with a track record in account management, • F-Gas certification and knowledge of ammonia systems highly desirable Package: • £55,000 - £60,000 basic salary, • Company car or car allowance, • Bonus scheme, • 26 days holiday + 8 bank holidays, • Private medical cover, • Company pension, • Clear career progression and development pathway