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About the Brand With over 41,000 stores, the Subway brand is the largest sandwich chain in the world. Due to continued growth across the UK our Franchisees are looking to recruit motivated and driven team members & store managers to join the brand, About the Role We are looking for a hardworking, positive and driven individual to join our team!. Previous experience at Subway or in food preparation or catering is desirable. In addition you will receive full training and undertake various University of Subway courses in preparation for your role. If you are hardworking, friendly and great with customers, this could be the perfect opportunity for you!
· Oversees and manages all areas of the shop · Ensures guest service exceeds company standards and strong guest satisfaction is maintained · Responds efficiently to guest complaints and takes appropriate action to solve the problem · Enforces and ensures the best quality of products possible is served · Trains and develops team through strong, well-organised training and ongoing operational feedback · Appraises teams’ performance and provides formal feedback to keep them upbeat and productive · Estimate consumption, forecast requirements and maintain stock inventory to ensure product availability and minimum product wastage · Monitors and ensures compliance with food safety and health & safety rules and regulations · Nurture a positive working environment and leads by example · Monitor the restaurant operations during the shift · Takes responsibility for performance improvement of the business. · Organising marketing activities, such as promotional events and discount schemes · Preparing reports at the end of the shift / week, including team control, food control and sales · Maintaining high standards of quality control, hygiene, and health and safety · At the end of each shift complete all necessary daily reports · Attend any training or meetings as and when required by Subway or the Franchisee · To perform any other duties as designated by the Director according to the business demands · To take responsibility for and ensure the security of the restaurant To monitor with daily ordering so as to ensure that stock levels are maintained and orders are placed in a timely manner · To meet and greet all customers where possible and role model exceptional customer care · Maintain the local authority food safety standard, i.e. scores on the doors 5 stars.
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