Front of house reception jobs in United Kingdom

Critical skills needed for the job - •Has the ability to speak clearly and listen attentively to guests and other team members. •Has the ability to maintain a professional appearance and display a positive and enthusiastic approach to all tasksFront-of-house cleaning duties are essential for maintaining a clean, welcoming, and professional environment for guests. These duties typically include: Daily Cleaning Duties Sweep and mop hard floors. Spot-clean spills and stains immediately. Dust and wipe tables, chairs, counters, and shelves. Polish glass and mirrors. Arrange furniture neatly after use. 3. Entrance and Reception: Clean door handles, glass doors, and windows. Clean sinks, mirrors, and countertops. Refill soap, paper towels, and other supplies. Sanitize toilet areas and mop Empty trash bins regularly. Replace liners and ensure bins are clean and odor-free. Dust and clean decorations like artwork, plants Clean behind and under furniture. Disinfect high-touch areas, including railings and electronic Set and clean dining tables promptly between guests. Sanitize menus and other guest touchpoints. Health & Safety Considerations Use appropriate cleaning agents for each surface. Wear gloves and follow safety protocols. Display “Wet Floor” signs during and after mopping. Maintaining these tasks consistently ensures a pleasant and professional environment for guests. •Exhibit a cheerful and helpful attitude ,and provides excellent guest care •Can demonstrate a complete understanding of the menu •Be able to follow instructions to achieve brand standards •Maintain the ability to be cross-trained in all areas • Believe in exceptional guest service

Urban Chic, one of London's most stylish and design-led serviced apartment providers, is looking for a confident and professional Receptionist to join the team at Chilworth Court, our elegant aparthotel in Paddington. As our Receptionist, you'll be the first person our guests see and speak to, setting the tone for a welcoming, professional, and seamless experience. This is a key front-of-house role in a boutique setting where no two days are the same, and where you'll often be the main point of contact on-site. At Urban Chic, we're proud of our progress and ambitions. We're working hard to become an employer of choice, a place where people feel respected, supported, and proud of the contribution they make each day. What you will receive: - 28 days holiday, plus an extra paid day off for your birthday - Vitality medical insurance, including gym discounts and wellness perks - Employee Assistance Programme (EAP) via Health Assured - Employee rates for family bookings - Refer-a-friend bonus scheme - Annual employee recognition awards & long service awards - Team social events throughout the year Your responsibilities will include: - Welcoming guests and managing all check-in/check-out procedures - Providing local information and responding to guest queries - Handling emails, calls, and payments with accuracy and professionalism - Coordinating with housekeeping and maintenance to ensure smooth daily operations - Carrying out daily apartment inspections to ensure quality and presentation standards are met - Logging incidents, shift notes, and updates for the Building Manager - Ensuring the reception area remains clean, tidy, and presentable at all times - Following health & safety procedures We're looking for: - At least 2 years of experience in a front-of-house, reception, or guest-facing role - A warm and professional manner, with excellent communication skills - Confidence working independently and handling guest concerns - Strong organisational and multitasking abilities - Familiarity with Microsoft Office; PMS/booking system experience is a plus - A proactive, solution-focused mindset - Fluent spoken and written English; additional languages are a bonus Working hours: 42 hours per week 12-hour shifts from 7:00 AM to 7:00 PM 3 to 4 shifts per week on a rotational basis, including weekends and bank holidays Schedule provided in advance We believe in raising standards for our guests, properties, and team. We'd love to hear from you if you're ready to bring your talent and personality to a company growing with purpose and heart. All applicants invited for an interview must provide proof of their right to work in the UK. Job Types: Full-time, Permanent Pay: £12.50 per hour Benefits: - Additional leave - Company events - Company pension - Employee discount - Health & wellbeing programme - Private medical insurance - Referral programme Schedule: 12 hour shift Day shift Every weekend

Are you passionate about the beauty industry and love delivering top-notch customer service? We're a busy, modern hair salon located in the heart of Fulham, and we're currently on the lookout for a friendly, professional, and highly organised Receptionist to become the welcoming face of our team. This is a fantastic opportunity to work in a dynamic, creative environment alongside experienced hair stylists and beauty professionals. Whether you're looking to grow your career in the salon industry or want to be part of a fun and supportive team, we’d love to hear from you! What You'll Be Doing: Greeting all clients with a warm, welcoming, and professional attitude Managing appointments using our booking system (phone, online, and walk-ins) Handling phone calls and answering any customer enquiries Managing salon emails ,Taking payments, issuing receipts, and managing the till Ensuring the front-of-house and reception area are always clean, tidy, and inviting Supporting stylists and management with day-to-day tasks Keeping track of retail stock at the front desk and assisting with product sales Helping coordinate a smooth and professional flow of daily operations What We’re Looking For: Previous experience in a receptionist, front-of-house, or customer-facing role (experience in a salon, spa, or hospitality setting is ideal but not essential) A genuine passion for delivering excellent customer service Strong communication skills and a confident, friendly personality Impeccable grooming and personal presentation Ability to multitask, stay calm under pressure, and manage time effectively Tech-savvy and comfortable using booking or POS systems (training provided) A team player who’s willing to go the extra mile for clients and colleagues

Lusitânia Restaurant, a proud ambassador of Portuguese gastronomy in London, is looking for an experienced and motivated Head of Front of House to lead our service team and ensure a top-quality experience for our guests. 📍 Location: London, United Kingdom 📅 Employment Type: Full-time | On-site ⸻ 📝 Main Responsibilities: • Lead and supervise the front of house team (waitstaff and bar); • Ensure warm, professional, and efficient customer service at all times; • Manage bookings, guest reception, and dining room organization; • Coordinate with the kitchen and management to deliver a seamless dining experience; • Train and support new staff members, maintaining high service standards; • Handle customer complaints or incidents with discretion and diplomacy; • Monitor team performance and contribute ideas to improve overall service. ⸻ ✅ Requirements: • Previous experience in a similar role is essential (e.g. Head Waiter, Restaurant Floor Manager, or Front of House Supervisor); • Strong leadership and communication skills; • Fluency in both English and Portuguese is essential; • Well-presented, proactive, and customer-oriented attitude; • Ability to work under pressure and manage a team effectively; • Familiarity with POS systems and reservation platforms; • Flexibility to work evenings, weekends, and holidays as required. ⸻ 💼 What We Offer: • A dynamic and supportive work environment; • Opportunities for growth and advancement within the company; • Competitive salary based on experience; • Staff meals and other benefits to be discussed at interview.

La Maison Ani is a celebration of love and food a stone's throw from Sloane Street and situated in Jumeirah Carlton Tower, bringing the timeless allure of France to Knightsbridge, London. The Receptionist is serving as a communication hub for all departments. Assisting reception manager and supervisor with the daily duties and maintain constant and consistent presence at the desk. Greet guests in polite and timely manner upon arrival, monitor coat check service. Have a full knowledge of all relevant information regarding the restaurant, service standards and menus. Ensure all special requests are handled efficiently and accurately. Compile daily, weekly, and monthly reports. Overlook and ensure the general day-to-day correspondence and internal administration runs smoothly. Be aware of VIP guests, Food critics, special needs guests, known allergies, etc… Carry out any other reasonable requests as directed by reception and reservation manager.

Join an exciting new luxury spa offering exclusive, private sessions. We're looking for a qualified therapist (Level 3 or equivalent) to deliver exceptional treatments and assist with guest care and reception. What we offer: Beautiful private spa setting Competitive pay + impressive commission structure Career growth in a fast-growing wellness business Mix of treatment and front-of-house duties Confident, professional, and passionate about client care? We'd love to hear from you.

Night Receptionist We are proud of our brand, a growing group of aparthotels, all located in prime cities near to the hustle and bustle of city life… Our amazing East London hotel in Stratford has everything you need, from retail’s finest, to a whole host of fabulous bars and restaurants. Roomzzz are stylish, spacious, city centre apartments, offering more freedom than a conventional hotel to discerning leisure and business travellers. Combining the comfort of a hotel with the convenience of a serviced apartment, our aim is simple: To give our guests more space, more freedom, more of the things they want and less of the things they don’t. So, we’ve got rid of the mini bar and swapped it for a fully equipped kitchen. No more rushing down for breakfast. Cook breakfast in the apartment. Or, pick up a fresh coffee and croissant from the ‘Grab & Go’ selection in the lobby. Simply put, staying at Roomzzz is like having your own stylish city centre apartment. But with someone else to tidy up and bring you fluffy towels. So, treat the place like home. Relax, unwind, take it easy. Our guests deserve it. Job Description: We are proud of our friendly, professional team members and we are looking for someone with a great smile and a warm personality! You will enjoy welcoming our guests, being a point of contact if they need any help or recommendations on the local area. You will enhance the customer journey from start to finish. We do provide a 24-hour reception service to our guests, so your shift pattern will be 12 hours during the night, 19:00 to 07:00. Similar experience in a hotel environment would be helpful, but not mandatory. A great personality is what we look for over anything! Benefits: In addition to working within our team, you will receive some great benefits; · A range of flexible benefits to help you in and out of work. · Free Uniform. · Generous Incentive scheme. · Pension Scheme. · Fantastic company discounts. · Progressive training plans and communication structure. Job Types: Full-time, Permanent Pay: £28,160.00 per year Additional pay: Bonus scheme Benefits: Company events Company pension Cycle to work scheme Employee discount Store discount Schedule: 12 hour shift ( 19:00 - 07:00 ) Monday to Friday Night shift Weekend availability Experience: Hospitality: 1 year (preferred) Nights: 1 year (preferred) Work Location: In person

Job Title: Restaurant Hostess Company: Hafiz Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. Job Description: We are currently seeking a friendly and welcoming Restaurant Hostess to join our team at our London branch. Salary: 12-16/hour Vacancies: 2 Job Type/Hours: Full-Time / 40 hours a week ** Responsibilities:** - Greeting guests as they arrive and providing them with a warm welcome - Escorting guests to their tables and ensuring they are seated comfortably - Managing reservations and coordinating seating arrangements - Communicating with the kitchen and servers to ensure efficient service - Assisting with basic administrative tasks, such as answering phones and taking reservations - Maintaining cleanliness and organization in the reception and waiting areas ** Requirements:** - Previous experience in a similar role is preferred but not required - Excellent communication and customer service skills - Ability to remain calm and professional under pressure - Strong organizational skills and attention to detail - Flexibility to work evenings, weekends, and holidays as needed ** Benefits:** - Competitive hourly wage or annual salary depends on the experience and the commitment - Opportunities for career growth and advancement - Employee discounts on our delicious desserts - Friendly and supportive work environment - Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time

Azura is a vibrant restaurant and bar establishment in the heart of London, renowned for its exceptional dining, entertainment and guest experience. We are seeking an enthusiastic, experienced and hands-on Reservations/Reception Manager. Responsibilities: - Guest Reservations: Manage the end-to-end reservation process, from handling inquiries to confirming bookings, with a focus on accuracy and personalised service. - Guest Experience: Act as a primary point of contact for guests, ensuring every interaction reflects the high standards of Azura’s hospitality. - Table Management: Efficiently allocate and manage table bookings to optimize capacity while ensuring comfort and exceptional service for all guests. - Email Communication: Respond promptly and professionally to guest inquiries and booking requests received via email, maintaining a friendly and clear tone. - Hands-On Service: Collaborate closely with the hostess and restaurant team to assist with guest check-ins, accommodate special requests, and resolve any issues promptly and professionally. - Feedback & Insights: Gather guest feedback, identify trends, and share insights with management to continuously elevate the guest experience. Requirement: - A passion for hospitality and guest satisfaction. - Previous experience in reservations or front-of-house roles. - Outstanding communication and interpersonal skills, with a warm and professional demeanour. - Strong organisational skills and attention to detail. - Proficiency in reservation software (Ideally Sevenrooms) Morning OR evening shift available. If you’re passionate about creating unforgettable guest experiences and thrive in a hands-on role, we’d love to hear from you!

Azura is a vibrant restaurant and bar establishment in the heart of London, renowned for its exceptional dining, entertainment and guest experience. We are looking for motivated individuals who will enjoy working in a lifestyle restaurant bar operations. Responsibilities: •Greeting customers when they arrive and leave •Acting as main point of contact for reception staff •Taking phone calls for reservations •Resolving customer complaints •Supervise booking system and arrange seating arrangements •Schedule reservation for guests both in person and over the phone •Responding to emails Requirement: •Excellent communication skills •Excellent customer service skills •Patience and composure •Good computer skills •Previous working experience with SevenRooms or OpenTable booking system is a big plus