Housing Officer
15 days ago
Evesham
Hours: 37 hours per weekSalary: £29,839 per annumLocation: Gloucester Are you passionate about supporting older and vulnerable people to live independently within safe, well-managed homes? Our client is seeking a Housing with Care Officer to deliver high-quality housing management services within their Housing with Care schemes. This is a key frontline role focused on resident wellbeing, effective tenancy management, and creating welcoming, supportive communities. Key Responsibilities • Manage all aspects of tenancy management, including referrals, sign-ups, terminations, voids, and regular tenancy visits., • Support residents to maintain their independence and wellbeing through individual support plans, group activities, and signposting to relevant specialist services., • Hold regular customer surgeries and respond promptly to housing-related enquiries., • Carry out health & safety inspections, tenancy audits, and compliance checks, ensuring accurate record keeping at all times., • Work collaboratively with local authorities, social care teams, contractors, and partner agencies to achieve positive outcomes for residents., • Support income collection processes and monitor service charges effectively., • Encourage resident involvement and provide opportunities for customers to influence service delivery., • Experience working with older people or vulnerable adults within a housing, care, or support environment., • Sound knowledge of housing legislation, welfare benefits, and tenancy management., • Strong communication and interpersonal skills, with a customer-focused approach and the confidence to manage challenging situations professionally., • Full UK driving licence and access to a vehicle for work-related travel