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Children and Young Person’s Support Worker / Advocate Support children and young people affected by domestic abuse through trauma-informed casework and group interventions. This frontline safeguarding role involves risk assessment, support planning and multi-agency working across Sandwell and Dudley. If you’ve also worked in the following roles, we’d also like to hear from you: Children’s Advocate, Young People’s Support Worker, Young Person’s Support Worker, Family Support Practitioner, Community Support Worker, Domestic Abuse Support Worker, Children’s Support Worker, Family Support Worker SALARY: £24,761 per annum + Benefits LOCATION: Covering the Sandwell and Dudley, West Midlands areas JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 hours, Monday to Friday, 9am to 5pm JOB OVERVIEW We have a fantastic new job opportunity for a Children and Young Person’s Support Worker / Advocate working within a specialist community service supporting families affected by domestic abuse. As a Children and Young Person’s Support Worker / Advocate you will deliver trauma-informed one-to-one casework and structured group work, including evidence-based programmes designed to build resilience, improve emotional wellbeing and promote healthy relationships. The Children and Young Person’s Support Worker / Advocate will manage a caseload, complete risk assessments, develop support plans and work in partnership with education settings and multi-agency professionals to ensure coordinated safeguarding and positive outcomes. DUTIES Your duties as the Children and Young Person’s Support Worker / Advocate include: • Deliver One-to-One Support: Provide age-appropriate, child-led interventions to build resilience and emotional awareness, • Facilitate Group Programmes: Co-deliver structured group sessions exploring domestic abuse, safety planning and healthy coping strategies, • Case Management: Manage a caseload including risk assessment, needs assessment, support planning, outcomes tracking and case reviews, • Multi-Agency Working: Liaise with schools, safeguarding partners and specialist services to coordinate effective support, • Family Engagement: Support parents and children together to strengthen communication and relationships, • Safeguarding Practice: Identify and respond appropriately to safeguarding concerns in line with legislation and policy, • Report Writing: Maintain accurate case notes and prepare reports for meetings and case conferences, • Programme Assessment: Assess families for suitability for structured recovery programmes, • Professional Development: Attend supervision, training and contribute to service evaluation and improvement CANDIDATE REQUIREMENTS ESSENTIAL • Previous experience working with children and young people affected by trauma or domestic abuse, • Experience managing a caseload including risk assessment and support planning, • Proven experience of safeguarding children and responding appropriately to concerns, • Experience working within a multi-agency setting and building professional relationships, • Understanding of trauma-informed approaches and child development, • Ability to deliver both one-to-one interventions and group work programmes, • Strong communication skills with the ability to produce clear, accurate case records, • Ability to work independently and manage competing priorities, • GCSE English and Mathematics Grade C or above (or equivalent), • NVQ Level 3 or equivalent qualification in a relevant subject, • Understanding of motivational interviewing and attachment theory, • Knowledge of Violence Against Women and Girls strategy and the gendered nature of abuse, • Experience supporting families with complex needs including mental health or substance misuse, • Full driving licence with access to a vehicle BENEFITS • Mileage allowance, • Training and development opportunities, • Employee Assistance Programme, • Access to group clinical supervision, • 25 days annual leave plus bank holidays, • Wellbeing day, • Pension scheme with employer contribution, • Time off in lieu when required This role requires a DBS check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14430 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Sandwell, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

Specialist Refuge Support Worker A rewarding opportunity for a compassionate professional with experience supporting vulnerable people. Join a frontline service delivering trauma-informed support, safeguarding, advocacy, risk assessment and case management for victims of modern slavery within residential safehouse accommodation. If you’ve also worked in the following roles, we’d also like to hear from you: Modern Slavery Support Worker, Modern Slavery Advocate, Trafficking Support Advocate, Trafficking Support Worker, Residential Support Worker, Victim Support Worker, Safehouse Support Worker, Specialist Advocacy Worker, Advocacy Worker, Specialist Case Worker, Specialist Support Advocate Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female This role is known within the organisation as a Modern Slavery Safehouse Advocate SALARY: £25,287 - £27,993 per annum + Benefits LOCATION: Travel required across the West Midlands area JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday 9am – 5pm (37.5 hours per week) Please note: Full driving licence with access to a vehicle and willingness to travel across sites is essential JOB OVERVIEW We have a fantastic new job opportunity for a Specialist Refuge Support Worker who is passionate about supporting vulnerable adults and families affected by exploitation and trafficking. As a Specialist Refuge Support Worker you will provide trauma-informed support within residential safehouse accommodation, helping clients access specialist services while promoting independence, safety and recovery. The role involves safeguarding, advocacy, risk assessment and support planning. Working closely with partner organisations and multi-agency professionals, the Specialist Refuge Support Worker will manage a caseload, support clients through the National Referral Mechanism process and help them access health, wellbeing and community services. DUTIES Your duties as the Specialist Refuge Support Worker include: • Provide Client Support: Deliver practical, emotional and advocacy support to victims of modern slavery and human trafficking living in safehouse accommodation, • Risk and Needs Assessment: Carry out safeguarding, risk assessments and develop person-centred support and recovery plans, • Case Management: Manage a caseload, maintain accurate case records and monitor client progress through regular reviews, • Advocacy and Service Access: Support clients through the National Referral Mechanism and help them access health, wellbeing and specialist support services, • Multi-Agency Collaboration: Work closely with partner organisations including safeguarding teams, housing providers and support agencies, • Safehouse Management: Help maintain safehouse standards including health and safety, fire safety and adherence to licence agreements, • Client Wellbeing and Independence: Support residents to build independence, manage shared accommodation and prepare for move-on, • Safeguarding and Incident Management: Respond appropriately to safeguarding concerns, conflicts or incidents within the accommodation CANDIDATE REQUIREMENTS ESSENTIAL • Educated to Level 3 / A Level or equivalent (Level 2 may be considered with strong relevant experience), • Previous experience supporting vulnerable adults or families in a support, advocacy or social care setting, • Experience undertaking risk assessments, support planning and safeguarding processes, • Ability to build trusting relationships with clients from diverse cultural backgrounds, • Strong communication and advocacy skills when working with partner agencies and professionals, • Ability to manage a caseload and prioritise tasks in a fast-paced environment, • Competent in Microsoft Office including Word, Excel, Outlook and Teams, • Understanding of trauma-informed practice and person-centred support, • Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female, • Full driving licence with access to a vehicle and willingness to travel across sites, • Experience supporting victims of modern slavery, trafficking, exploitation or domestic abuse, • Knowledge of the National Referral Mechanism and systems supporting victims of trafficking BENEFITS • Mileage allowance, • Training and development opportunities, • Employee Assistance Programme, • Access to group clinical supervision with a BACP trained counsellor, • 25 days annual leave (pro rata), plus bank holidays. Opportunities for this to be extended after 3 years of service, • 1 wellbeing day (pro rata), • Annual leave ‘buy back’ scheme for those who want to purchase additional annual leave days, • Bi-annual staff away days, • Regular internal newsletter created by staff, • Time off in lieu (TOIL) when overtime is required, • 5% employer contribution to pension This role requires a DBS check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14487 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Birmingham, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

Independent Domestic Violence Advisor / IDVA Victims’ Support Worker A rewarding opportunity for a qualified or aspiring IDVA to deliver Regional frontline domestic abuse support, risk assessment and safety planning within a multi-agency framework. You will manage a caseload of high-risk cases and advocate for victims and their children across the region. If you’ve also worked in the following roles, we’d also like to hear from you: Domestic Abuse Practitioner, Violence Against Women and Girls (VAWG) Support Worker, Violence Against Adults Support Worker, Safeguarding Officer, Community Support Worker, Domestic Abuse Caseworker, MARAC Coordinator, Violence and Abuse Support Worker, Safeguarding Advocate The organisation is looking for a qualified / unqualified IDVA (training may be provided for the right candidate). SALARY: £25,282 to £28,861 per annum (dependent upon qualifications and experience) + Benefits LOCATION: This role will cover Sandwell, Walsall and Dudley areas JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday 9am – 5pm (37.5 hours per week) JOB OVERVIEW We have a fantastic new job opportunity for an Independent Domestic Violence Advisor / IDVA Victims' Support Worker to provide specialist domestic abuse advocacy and crisis intervention across community settings. As an Independent Domestic Violence Advisor / IDVA Victims' Support Worker you will support high-risk victims through risk assessment, safety planning and multi-agency partnership working, including MARAC. You will deliver client-centred casework, trauma-informed support and safeguarding interventions. The Independent Domestic Violence Advisor / IDVA Victims' Support Worker will manage a varied caseload, empower survivors through one-to-one and group work, and liaise with statutory and voluntary agencies to reduce risk and improve outcomes for victims and their children. DUTIES Your duties as the Independent Domestic Violence Advisor / IDVA Victims' Support Worker include: • Risk Assessment and Safety Planning: Identify and assess risk using recognised tools and develop tailored safety plans for victims and their children, • Case Management: Manage a complex caseload of high-risk domestic abuse cases, ensuring accurate record keeping and timely interventions, • Advocacy and Representation: Represent victims at Multi-Agency Risk Assessment Conferences (MARAC) and liaise with external partners, • Crisis Intervention: Provide proactive short to medium-term crisis support to increase safety and reduce harm, • Multi-Agency Partnership Working: Work collaboratively with safeguarding, housing, health and criminal justice professionals, • Court and Meeting Attendance: Support victims at criminal and civil court and attend child protection conferences and core groups as required, • Group Work Facilitation: Deliver awareness sessions and group programmes to empower survivors, • Safeguarding Compliance: Identify and escalate safeguarding concerns relating to adults and children in line with policy CANDIDATE REQUIREMENTS ESSENTIAL • IDVA qualification or previous experience in domestic abuse or sexual violence support, • Previous experience in managing complex casework including safeguarding and crisis intervention, • Proven experience of conducting risk assessments, safety planning and advocacy within a multi-agency setting, • Knowledge of the dynamics of domestic abuse, Violence Against Women and Girls strategy and trauma-informed approaches, • Experience with supporting vulnerable adults and children using a client-centred approach, • Excellent written and verbal communication skills including report writing for MARAC or similar forums, • Ability to manage a caseload effectively and work to deadlines using a structured approach, • Confident use of Microsoft Office, databases and virtual platforms including Teams, • Qualification equivalent to Level 3 in a relevant subject such as health and social care, • Experience of facilitating group work, • Knowledge of civil and criminal justice remedies for victims of domestic abuse, • Full driving licence with access to a vehicle BENEFITS • 25 days annual leave plus bank holidays (pro rata), • Pension scheme with employer contribution, • Mileage allowance, • Training and development opportunities, • Employee Assistance Programme, • Clinical group supervision, • Time off in lieu, • Wellbeing day and annual leave buy-back scheme This role requires an enhanced DBS check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14404 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in West Bromwich, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

Registered Manager – New Children’s Home Opening Location: Dudley Salary: Circa £55,000–£65,000 (open to negotiation for the right person) Contract: Full-time, permanent Young People need better alternatives to unregulated provision. We’re recruiting a Registered Manager to open the first home of a newly launching residential care provider, created to tackle one of the sector’s biggest challenges: the growing reliance on unregulated provision for children and young people with complex needs. Founded by a care experienced entrepreneur and led by experienced children’s services leaders, this organisation brings together system leadership, frontline practice and lived experience. Its purpose is clear, to offer local authorities a credible, regulated alternative that moves beyond containment-based care. The model is built around safety, strong relationships and progression, giving children stability and managers the space to lead, shape culture and do things properly. The role You’ll be responsible for opening and leading a new solo children’s provision in Dudley, creating a safe, stable and nurturing home from day one. You will: • Act as the Registered Manager with Ofsted, meeting all fitness and registration requirements, • Lead the setup, registration and opening of the home, • Create a child-centred, trauma-informed culture where care is consistent, purposeful and emotionally safe, • Build, recruit and retain a strong, values-led staff team, • Ensure full compliance with Children’s Homes Regulations 2015 and the Quality Standards, • Be the lead safeguarding professional, setting the tone for robust, confident practice, • Develop high-quality care planning that genuinely improves outcomes for the child, • Work closely with local authorities, social workers and partner professionals Who this role is for This opportunity will suit an experienced children’s care leader who: • Is values-led, calm and child-focused, • Has experience supporting children with SEMH, trauma and attachment needs, • Is confident leading a solo provision, • Enjoys building something from the ground up, • Is comfortable owning decisions, solving problems, and setting standards, • Level 5 Diploma in Leadership & Management for Residential Childcare or equivalent (or willingness to complete within required timescales), • Significant experience in residential childcare (or equivalent, e.g. CAMHS inpatient settings), • Strong safeguarding and child protection knowledge, • Experience opening or registering a new children’s home, • First home of an ambitious new provider — real influence, not token input, • Backed by experienced sector leaders who understand operational realities, • A chance to help shape a new way of delivering care, without cutting corners, • Salary open to discussion for the right person

Customer Service Advisor required at Birmingham City Council Your new company Hays are proud to be working with Birmingham City Council’s Private Rented Services (PRS) Team, part of the Housing Division within City Operations. The PRS service plays a vital role in regulating and supporting the private rented sector across the city, helping ensure safe, compliant, and well‑managed housing for residents.Due to increased service demand, the team is expanding from four to six, creating an excellent opportunity for motivated administrators looking to join a high‑performing public service environment. Your new role As an Office Support Assistant, you will provide essential administrative and customer support to the PRS service. You’ll work within a collaborative team, rotating duties to ensure smooth delivery of services. Key responsibilities include: • Providing daily duty telephone and email support to customers and stakeholders, • Managing service requests and triaging enquiries to determine urgency and next steps, • Supporting invoicing and other financial administration tasks, • Monitoring shared inboxes and linking correspondence to case files, • Producing routine letters, reports, and responses for service users and elected members, • Carrying out desktop checks, background searches (e.g., Land Registry) and low‑level investigations, • Inputting, checking, and retrieving information using systems such as Microsoft Office, Metastreet, Oracle, and M3, • Sending referrals and coordinating administrative workflows, • Arranging and attending meetings, including minute‑taking, • Assisting with data collation and statistical reporting, • Offering general office support as required to ensure smooth service operation This is a primarily office-based role, working closely with colleagues and providing a consistent presence for service users and staff. What you'll need to succeed We are looking for someone who can confidently manage a varied workload in a fast-paced public service setting. You will demonstrate: • Strong communication skills—both written and verbal, • Excellent customer service skills with the ability to listen, understand, and respond appropriately, • Good IT proficiency, including Microsoft Office and the ability to accurately input and interpret data, • Ability to prioritise, multitask, and meet deadlines, • Strong attention to detail and confidence producing clear, accurate correspondence, • Ability to work well within a team, supporting colleagues to meet shared goals, • Awareness of housing legislation and the private rented sector (Desirable), • Understanding of equal opportunities and commitment to inclusive service delivery A Basic DBS check will be required for this role. What you'll get in return • Competitive hourly rate of £14.12 (inclusive of holiday pay)- Opportunity to join one of the UK’s largest local authorities in a vital frontline housing service, • Supportive and collaborative team environment, • Experience within the Private Rented Services team—highly valuable for career progression in housing, customer services, or local government, • Access to Hays support throughout your assignment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4768589

Business Support Officer, 30 hours per week and can offer flex hours – interviews and start date in January Your new company We are seeking a proactive and organised Business Support Officer to provide essential administrative support to the council’s Waste Service. This role is key to ensuring smooth operational delivery and helping the City Council meet its priorities for residents.Working within a supportive team, you will contribute to efficient day-to-day service management and act as a reliable point of contact for both internal colleagues and external stakeholders. This role offers 30 hours per week and flex hours and is fully on-site. Your new role In this role, you will be responsible for delivering high-quality administrative support, including: • Providing flexible and professional business support to internal and external customers, • Managing shared customer support inboxes, • Handling and resolving queries in a timely manner, • Maintaining accurate database and digital records, • Taking minutes during meetings, • Experience in administrative or business support roles—public sector or local government experience is desirable., • Confidence in managing reception and general administrative duties, • Strong written and verbal communication skills, • Proficiency in Microsoft Office applications, • Excellent attention to detail and accuracy, • Ability to manage a varied workload, meet deadlines, and work independently If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4757455

Sub Agent Galldris Group Location: Site-based role within Midlands Region, based out of Birmingham Office B37 7YW An exciting opportunity has arisen for a Sub Agent to join our Midlands team. To be considered, you will come from a Civil Engineering Background with previous experience in Civils project delivery, in both pre-construction and construction stages. Strong experience of RC works, drainage, groundworks and highways or at least some of these disciplines. The Sub Agent will manage the successful delivery of a small project, or a defined section/work package of a larger Galldris project, ensuring works are planned, programmed and executed safely, efficiently and to the required standards of quality, programme, cost and environmental performance, while supporting the Site Agent/Project Manager on complex packages. The Sub Agent will lead and coordinate site teams and subcontractors, maintain strong commercial awareness and accurate records, and build positive relationships with clients and stakeholders to demonstrate Galldris’ self-delivery capability, agility and high safety culture. Key Accountabilities to include but not limited to: Health, Safety and Environment • Takes ownership for ensuring that HSEQ protocols are always adhered and displaying strong, visible, proactive leadership with regards to health, safety, environment and quality, • Contribute to the achievement of Galldris’s safety targets and zero tolerance of unsafe working practices and occurrences, • Establish and implement site systems and controls consistent with Galldris company standards and project requirements, • Ensure the production and communication of risk assessment and methods statements to the site supervision, • Support and endorse the use of hazard and good practice observation reporting, • Support staff and frontline workers’ health and wellbeing, • Manage all environmental constraints and requirements Programme and Production • Contributing to the value engineering and buildability of the project, • Agreement of programmes and methods of construction with Planner and other appropriate production personnel, • Work with the Planner / Project Lead on contract programme updates and narrative in accordance with contract requirements, • Ensuring that resource requirements and production outputs are established, monitored and controlled, • Carry out constructive analysis of fully resourced programme and ensure production of operational target programmes to reflect the overall contract programme, • Lead on short term planning and dissemination of short-term programmes to the site team and supply chain Operational Excellence • Leadership and management of a site team, including onboading, HSEQ appointments, training, development and competence reviews ensuring the correct resource, equipment, experience and training, • Organisation of resources for the overall control and execution of the works including the selection of sub-contractors to carry out the works where necessary, • To secure materials and plant necessary to meet specifications and planned programme of work, • Maintain accurate material trackers, and manage wastage and allowances of materials, • Ensure that RAMS, ITPs, MARs and permits are accurate and signed off before any work commences, • Ensure all testing regimes are in place and work inspection requests and checksheets are implemented and adhered to, • Identify temporary works requirements and produce or manage the production of detailed and accurate temporary works designs and safe implementation, • Ensure project quality standards and handover requirements are met, • Ensure non conformance reports are produced, investigated and closed out in timely manner, • Input into the close out of all contract documentation, sign off of all QA documentation and input into the Health and Safety file, • To provide technical reviews of services, products and subcontracts within the section/ project Commercial • Input into the management of change within the section/project in accordance with contract requirements in collaboration with the Planner and Commercial team, • Input into the management of risk on the project through early warning process and collaboration with the Client / Principal Contractor, • Ensure robust cost control in accordance with project budget and forecast, • Production of progress reports as required by Client and/or Senior Management, • Ensure that the document control processes are adhered to and comprehensive and accurate site records are maintained, • Comply with Company policies & procedures, • Undertake other duties commensurate with the level of this position Experience/Knowledge: • A successful track record of engineering / operational delivery of civils projects, • Extensive knowledge of construction techniques, site engineering and temporary works, • Good knowledge of the requirements and implementation of CDM Regulations and Health, Safety, Quality and Environmental systems, • Developing knowledge and experience of NEC forms of contract Qualifications: • HND or Degree in Civil Engineering or similar, • CSCS card Skills: • IT literate, • Excellent communication skills, both verbal and written, • Ability to work on own initiative, • Meticulous, organised, proactive with a positive attitude and willingness to learn, • Self-motivated and enthusiastic, • Excellent organisational and planning skills, • Ability to build collaborative relationships at all levels Desirable skills: • SSSTS or SMSTS, First Aider, Utilities Appointed Person, Temporary Works supervisor / coordinator, Lifting Appointed Person. Member of an appropriate professional body, ICE/IStructE/CIOB/CIHT/RICS etc Interested applicants must be eligible to work legally in the UK. Should you feel you have what it takes to be successful in this role then we would love to hear from you. Employee referral scheme - refer a friend or family member to work for Galldris. Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Note for Recruitment Agencies: We are not using Recruitment Agencies for this role. In the event of speculative CV submissions, no fees will be applicable.

Health & Safety Manager 6-Month Fixed-Term Contract (with potential to become permanent) £50,000–£60,000 + Company Car or Car Allowance Fully Remote with UK-Wide Travel (Ideally Midlands-based) Are you ready to shape the future of health and safety within a critical and fast-moving hazardous materials environment? We are working with a well-established, UK-wide fuels and distribution organisation seeking a forward-thinking Health & Safety Manager to build and lead a national health and safety function. This is a rare opportunity to create a best-in-class H&S framework from the ground up. This role offers full autonomy to design and implement a modern, scalable safety strategy across a national depot network, supporting safe and compliant operations throughout the UK. The Opportunity Reporting at senior level, the successful candidate will take full ownership of the organisation’s health and safety strategy, culture and systems across approximately 30 operational depots nationwide. This is a blank-canvas role suited to a confident and self-sufficient SHEQ professional who thrives on building frameworks, influencing stakeholders and embedding a proactive safety culture within hazardous materials operations. Key Responsibilities • Design and implement a national health and safety strategy aligned to hazardous materials and fuels distribution operations, • Develop and embed policies, procedures, Safe Systems of Work (SSOW) and compliance frameworks from first principles, • Lead risk assessments, incident investigations and root cause analysis, • Drive continuous improvement initiatives across multiple operational sites, • Provide expert guidance and coaching to operational leaders and frontline colleagues, • Ensure full compliance with UK health and safety legislation and industry-specific standards, • Oversee audit programmes, performance reporting and trend analysis, • Act as the organisation’s subject matter expert on all health and safety matters, • Promote and embed a positive, values-led safety culture across the business Candidate Profile • Proven experience in a senior Health & Safety role within a high-risk environment, • Experience within fuels, chemicals, logistics or other hazardous materials sectors is highly desirable, • Strong working knowledge of UK health and safety legislation and regulatory requirements, • NEBOSH Diploma (advantageous), • Demonstrable experience building or transforming H&S systems, • Confident communicator with the ability to influence and engage stakeholders at all levels, • Pragmatic, hands-on approach with the ability to work autonomously, • Full UK driving licence and willingness to travel nationally What’s on Offer • £50,000–£60,000 salary, • Company car or car allowance, • 33 days’ holiday, including bank holidays, with the option to purchase additional leave, • Company pension and life assurance, • Healthcare cash plan, • Employee assistance programme, • Cycle to work scheme, • Long service recognition, • Funded training and accredited development opportunities, • Access to retail, leisure and lifestyle discounts, • Clear progression opportunities within a wider multi-division group Why Apply? This is a genuinely unique opportunity to architect a national health and safety function within a growing hazardous materials business. The successful candidate will have the autonomy, senior-level exposure and strategic influence to make a measurable impact from day one. If you are motivated by building systems, shaping culture and operating at both strategic and operational levels, we would welcome a confidential discussion.

Change Lead Location: South West Birmingham Salary: £55,000 - £60,000 + Car Allowance + Bonus + Benefits Working Pattern: Hybrid/Mobile - approx. 2 days per week in office or onsite Contract: Permanent A renowned national services organisation is undertaking a significant transformation programme to strengthen financial governance, operational controls, and compliance across its nationwide operations. With over 6,000 operational sites and a workforce of 70,000 colleagues, the organisation is implementing enhanced financial control frameworks and governance processes that will impact frontline teams responsible for cash handling and operational compliance. To support this programme, the business is appointing a permanent Change Lead who will play a key role in ensuring these new controls and processes are successfully adopted across the organisation. This is a unique opportunity to work on a large-scale, business-critical transformation programme that will reshape how governance and financial controls are Embedded across a complex operational environment. THE ROLE Reporting to the Head of Profit Protection, with a dotted line into the central change team, the Change Lead will focus on driving engagement, adoption and behavioural change across frontline operational teams. The programme will establish new financial and governance controls aligned to evolving regulatory standards, requiring effective communication, training and change support for colleagues across the UK. Working closely with auditors, operational leaders and programme stakeholders, the Change Lead will ensure that complex governance requirements are translated into clear, practical processes that frontline teams understand and adopt. This role will be instrumental in ensuring that change initiatives land effectively across thousands of sites and operational teams. Key Responsibilities include: • Lead change management activities for a major financial governance and controls programme., • Translate technical audit and control requirements into clear, practical operational processes., • Develop and deliver change plans that support adoption across large, distributed frontline teams., • Engage and influence stakeholders across operations, finance, audit and programme teams., • Support communication, training and engagement activities across a national workforce., • Ensure new controls and governance frameworks are Embedded successfully across operational sites., • Work closely with the central transformation team to align with enterprise change practices. The experienced Change Lead will bridge the gap between governance requirements and operational reality. Experience will include: • Proven experience delivering change management within complex organisations, • Experience supporting large operational or frontline workforces, • Strong stakeholder engagement and influencing skills, • Ability to translate complex requirements into clear, practical guidance, • Experience working alongside audit, governance, finance or risk functions (desirable), • Strong communication and engagement capability, • Ability to operate effectively within a large, distributed operational environment

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential. As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years. We are looking for someone who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a fixed-term contract as an Education Worker at our centre in Birmingham. Location: IntoUniversity Birmingham Contract: Full-time, fixed-term until August 2026 Applications close: 9am Monday 23rd March 2026 Start date: May 2026 Salary £28,250 per annum What could my day look like? The Education Worker role is a frontline, fast-paced and rewarding role where no two weeks will look the same. A typical day will have different activities, possibly spread between the IntoUniversity centre, partner schools and the offices of a corporate partner. In the morning, you might be setting off with resources to run a workshop for sixth-form students in their secondary school. In the afternoon you may be setting up the classroom ahead of running Primary Academic Support for young people in your IntoUniversity centre. On other days, you may be travelling to a corporate partner to run a business simulation workshop for 15 year-olds or leading a group of final year primary school students on a campus visit for their graduation. As an Education Worker, you’ll always be delivering the programme as part of your centre team, which means that any delivery is always a team effort.

Customer Support Coordinator Prometheus Safe & Secure/Prometheus Complex Care Prometheus is a leading provider of specialist secure transportation and enhanced observation services within the mental health and complex care sector. Working closely with NHS Trusts, Local Authorities, and independent providers, our teams support some of the most vulnerable people in society while maintaining the highest standards of safety, dignity, and professionalism. We are now looking for a Customer Support Coordinator to join our operations team. This is a fast paced and rewarding role where you will play a central part in coordinating services, supporting frontline teams, and ensuring patients receive the care they need when they need it. The Role As a Customer Support Coordinator, you will act as a key operational hub within the business. You will take service requests from our customers, coordinate resources, dispatch specialist staff, and ensure each request is handled efficiently and professionally. You will also support frontline teams, manage incoming calls and emails, and ensure accurate information flow between services, clinicians, and operational teams. Your work will directly support the safe delivery of mental health transportation and enhanced observation services across the UK. Key Responsibilities Customer Service and Call Handling • Act as the first point of contact for customers, staff and service users, • Manage service requests and operational enquiries via telephone and email, • Deliver professional, compassionate and effective customer support Operational Coordination • Dispatch appropriately trained staff to approved service requests, • Support the staffing of Enhanced Observation services, • Ensure accurate handover of patient information and operational details, • Monitor staffing levels and escalate issues where necessary Information and System Management • Record and manage information within operational systems, • Maintain accurate call records and service logs, • Monitor shared inboxes and ensure timely responses Operational Support • Escalate clinical or operational concerns appropriately, • Report incidents, complaints or operational risks through correct channels, • Support the wider operations team to maintain service continuity What We Are Looking For We are seeking individuals who can work calmly under pressure, communicate effectively, and coordinate multiple tasks in a dynamic operational environment. Essential • Customer service experience, • Excellent telephone and communication skills, • IT literate with the ability to use multiple systems, • Ability to prioritise workload and work under pressure, • Comfortable dealing with sensitive or confidential information Desirable • Experience in a call centre or operational coordination role, • Understanding of mental health services, • Experience working with multi agency partners such as NHS or emergency services Why Join Prometheus Prometheus is part of the RCI Group and works at the frontline of specialist healthcare services. Our teams play a vital role supporting patients and partners across healthcare, social care, and public services. This role offers the opportunity to join a fast growing organisation where your work has a direct impact on patient care and operational delivery.

Please note in regards to location this role can be based anywhere and travel will be required across England to our ATMS Safe houses Contract: This is a fixed term position until July 2027 with the possibility of extension Working hours: Minimum 35 hours per week Interview Date: Either enter the date or To be confirmed Are you passionate about creating safe, compliant environments that empower those most in need? The Salvation Army’s Anti-Trafficking & Modern Slavery Direct Delivery Department (ATMS DD) is seeking an experienced and committed Building Compliance & Assurance Lead to oversee health, safety, and contractual standards across our network of safe houses and outreach centres. In this pivotal role, you will: • Lead on all aspects of building compliance and assurance for 12 sites (10 safe houses and 2 outreach offices) across England, ensuring survivors and staff are housed and supported in secure, habitable, and dignified spaces., • Work closely with Service Managers, landlords (internal and external), and property colleagues to guarantee that all accommodation units meet statutory health and safety standards, contractual accommodation requirements, and repair timeframes., • Oversee the successful integration of Home Office contractual requirements with internal and third-party building services agreements, ensuring seamless service delivery and robust compliance with the Modern Slavery Victim Care Contract (MSVCC)., • Act as the operational bridge between the Direct Delivery team, TSA Property Department, Salvation Army Homes (SAH), and other stakeholders, strengthening relationships to improve frontline services., • Monitor, review, and report on compliance performance, proactively addressing risks and driving continuous improvement in building safety and quality standards. To be successful in the role you will have; • Strong experience of working successfully in a similar property/housing compliance role, in a demanding contractual/commissioned/regulated work environment, • Strong knowledge and experience of developing and implementing systems/processes to analyse, manage and report on property related compliance risks, • Strong working knowledge of UK housing standards and statutory property compliance, • Strong practical working knowledge of the standard building and maintenance works required for the operation of a varied property portfolio, to enable you to work in partnership with building specialists/contractors to facilitate the completion of works to agreed time, quality and budgetary targets, • NEBOSH General Certificate (or valid certified equivalent), • Full UK driving licence and ability and willingness to travel throughout the UK and Ireland Territory to visit sites/settings on a regular basis, • The ability and willingness to work within and be empathic with the Christian ethos and values of The Salvation Army Mission Join us and be part of a dedicated team making a tangible difference in the fight against modern slavery. Appointment will be subject to satisfactory references, a criminal record check (DBS:Enhanced Adult Workforce DBS Disclosure), Driving Licence, relevant qualifications and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found ___. Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration. We reserve the right to close this advert earlier if we feel that we have received sufficient applications. Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Independent Domestic Violence Advisor (IDVA) MUST HAVE OWN VEHICLE Location: Sandwell, Walsall or Dudley Salary: £25,282.44 - £28,861.62 (dependent upon qualifications and experience) Hours: 37.5 hours per week, Monday-Friday 9am-5pm Service Area: Community Domestic Abuse Support Service Responsible to: Regional Domestic Abuse Manager Travel Required: Yes About the Role We are seeking a dedicated and experienced Independent Domestic Violence Advisor (IDVA) to provide high-quality frontline support to individuals at high risk of domestic abuse. As an IDVA, you will deliver proactive, short- to medium-term crisis intervention and advocacy to increase the safety of victims and their children. You will work within a multi-agency framework, ensuring survivors' voices are heard and their rights upheld, including representation at Multi-Agency Risk Assessment Conferences (MARAC). This is a challenging but highly rewarding role requiring compassion, resilience, strong risk assessment skills, and the ability to manage a demanding caseload while maintaining a trauma-informed, client-centred approach. About the Service The Community Domestic Abuse Support Service provides spec...

EUD Field Engineer (End User Devices) Location: Field based to sites across Hampshire or Oxfordshire Rate: £250 per day (Inside IR35) Contract: 6 months initially, likely extension Additional: Vehicle and fuel card provided for site visits The Organisation Our client is a UK policing organisation, delivering critical ICT services that directly support frontline and operational policing. Reliability, pro...

RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Facilities Manager Location: Black Country and Birmingham (covering Sandwell, Walsall, Dudley and Birmingham) Salary: £36,343.84 - £41,457.52 (dependent on experience) Hours: 37.5 hours per week, Monday-Friday 9am-5pm (hours negotiable) Contract: Full-time Travel: Required across the West Midlands - MUST HAVE OWN VEHCILE Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female About the Organisation We are an established specialist charity providing trauma-informed support services to women, men and children affected by domestic abuse and modern-day slavery. Our holistic approach enables victims and survivors to escape violence and abuse, recover from trauma and build resilience. Our Corporate Services directorate - including Finance, Fundraising, HR, Health & Safety, Training and Governance - underpins and strengthens frontline services, ensuring the organisation operates safely, efficiently and in line with regulatory and contractual requirements. As our services continue to grow, we are seeking an experienced Facilities Manager to oversee the maintenance, health & safety and functionality of our estate, ensuring all bui...

Location: Field based to sites across Hampshire or Oxfordshire Rate: £250 per day (Inside IR35) Contract: 6 months initially, likely extension Additional: Vehicle and fuel card provided for site visits The Organisation Our client is a UK policing organisation, delivering critical ICT services that directly support frontline and operational policing. Reliability, professionalism and security are essenti...

Specialist Refuge Support Worker.A rewarding opportunity for a compassionate professional with experience supporting vulnerable people.Join a frontline service delivering trauma-informed support, safeguarding, advocacy, risk assessment and case management for victims of modern slavery within residen

Field Service Engineer Location: Field based (UK & International Travel) Along the M4 Corridor - Coventry - Birmingham - London - to all over the UK. Key Responsibilities of this Field Service Engineer Role: Provide frontline technical support to customers, ensuring issues are resolved quickl

Domestic Abuse Caseworker, MARAC Coordinator, Violence and Abuse Support Worker, Safeguarding Advocate. Independent Domestic Violence Advisor / IDVA Male Victims Support Worker. A rewarding opportunity to deliver frontline domestic abuse advocacy and safeguarding support to high-risk male victims, p

This is a frontline advocacy role providing trauma-informed, person-centred support to individuals affected by domestic abuse, delivering risk assessment, safety planning and case management within a multi-agency environment.

Male Victims Support Worker / Male Specialist Abuse Advocate.An exciting opportunity to provide trauma-informed advocacy and frontline support to male victims of domestic abuse, sexual violence and stalking, working within a needs-led, safeguarding-focused service across the Black Country.If youve a

Monday-Friday, 9am-5pm) Service Area: Community Services Directorate Responsible to: Children and Families' Manager Travel Required: Yes About the Role We are seeking a passionate and child-focused Regional Children and Young People's Advocate to provide specialist frontline support to

Independent Domestic Violence Advisor / IDVA Victims Support Worker.A rewarding opportunity for a qualified or aspiring IDVA to deliver Regional frontline domestic abuse support, risk assessment and safety planning within a multi-agency framework.You will manage a caseload of high-risk cases and adv

Children and Young Person’s Support Worker / Advocate.Support children and young people affected by domestic abuse through trauma-informed casework and group interventions.This frontline safeguarding role involves risk assessment, support planning and multi-agency working across Sandwell and Dudle

Pathfinder Independent Domestic Violence Advisor (IDVA).An exciting opportunity for a qualified IDVA or experienced domestic abuse practitioner to support victim-survivors through the Family Court process.This frontline advocacy role involves safeguarding, risk assessment, court support and multi-ag

Independent Domestic Violence Advisor / IDVA Victims’ Support Worker.A rewarding opportunity for a qualified or aspiring IDVA to deliver Regional frontline domestic abuse support, risk assessment and safety planning within a multi-agency framework.You will manage a caseload of high-risk cases and

Looking for a career in childrens social work with purpose and a clear path for development?.Applications to Approach Social Work have re-opened for a limited number of locations.This is the final opportunity to start the programme in summer 2026.As a children and families social worker, youll work

A leading motoring services provider in the UK seeks a detail-driven part-time Operational Support Analyst for a 6-month fixed-term contract.This role involves managing incidents and improving operational tools for frontline teams.Ideal candidates will have experience in incident management and stro

Domestic Violence Support Worker / Domestic Abuse Advocate – frontline advocacy role providing trauma-informed, person-centered support to individuals affected by domestic abuse. If you’ve previously worked in related roles, we’d like to hear from you (examples include Domestic Abuse Support W

Join the frontline of digital defense with our Cybersecurity Internship, perfect for students passionate about ethical hacking and protecting data. Support internal cybersecurity awareness.

Experience in a customer support or technical support role. This role provides frontline customer support for IoT services, assisting customers with queries and troubleshooting commercial kitchen appliances, IoT devices and networks, and ensuring a high level of customer satisfaction. Troubleshoot a

Youll start as a Graduate Pest Control Technician, gaining invaluable frontline experience over 6-12 months. BSc related subject including Social Science, or a BA in Business Management, Hospitality, or Tourism. Flexibility with working patterns to support business needs.

As a First Line Support Consultant at Pinewood. AI, you'll be on the frontline of our customer experience building trust, driving clarity, and delivering outstanding support as customers use our global SaaS platform. As a Customer Support Consultant, you will be the first point of contact for our cu

As a First Line Support Consultant at Pinewood. AI, you’ll be on the frontline of our customer experience building trust, driving clarity, and delivering outstanding support as customers use our global SaaS platform. As a Customer Support Consultant, you will be the first point of contact for our

A large UK supermarket chain is seeking friendly individuals to join their Scanning team in Birmingham.This role involves conducting stock counts and gap scans to ensure shelves are well-stocked and systems updated.Ideal candidates are passionate about customer service, enjoy being active, and can w

A leading social care service provider is seeking a Domestic Violence Support Worker / Domestic Abuse Advocate in Birchfield. This full-time role involves providing professional support to individuals affected by domestic violence.

A community support service in West Bromwich is seeking a Domestic Violence Support Worker to provide trauma-informed support to individuals affected by domestic abuse. Ideal candidates should have experience supporting vulnerable individuals and strong communication skills.

A security services company in Birmingham seeks Security Officers for various events on an adhoc basis.

A leading automotive dealership in Birmingham is looking for a dedicated Car Park Attendant.In this role, you will be the primary point of contact for customers, ensuring a welcoming experience as you assist with vehicle management and maintain cleanliness in the parking area.Qualified candidates sh

We’re looking for a detail‑driven part time 6 month fixed term contract Operational Support Analyst to join our DAPS function, a key role supporting the systems, processes and data that keep our frontline teams moving. Support the change process, including walkthroughs and documentation. With a

This apprenticeship offers practical experience and opportunities for personal growth within a prestigious university environment. A leading educational institution is seeking an IT Services Apprentice for an 18-month fixed term role. The successful candidate will provide first line IT support to st

A regional healthcare provider is seeking an experienced Midwife for their Triage Unit at Midland Metropolitan University Hospital.This role requires assessing situations and providing quality care to women.You will be joining a dynamic team committed to high standards of care for a diverse populati

A local government authority in Birmingham is seeking an Assistant Service Manager to enhance street cleansing services.You will coordinate daily operations, support team development, and ensure compliance with safety standards.The ideal candidate should have leadership experience in operational env

A community outreach organization is looking for an Apprentice Staff Worker in Birmingham to support frontline ministry with international students.Your responsibilities will include engaging with students, training volunteers, liaising with churches, and organising events.Ideal candidates are passi

A community-focused advising organization in Dudley is seeking a Service Delivery Manager to oversee client-facing teams and ensure high-quality service delivery.

A leading educational institution in Birmingham seeks an IT Services Apprentice to join their Service Desk team.The role involves providing first-line IT support to staff and students, learning customer service skills in a professional environment.Candidates should be educated to A Level or equivale

We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in CH&CO on a full time basis, contracted to 40 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities: Great operational training and development Life assurance scheme Personal Development and Training opportunities - We are passionate about our growing team A great wellbeing strategy - including access to our Employee Assistance Programme Regular social events and communication with our leaders A holiday purchase scheme Access to some great high street discount vouchers Here's an idea of what your shift pattern will be: Mon: Full-time (Days) Tues: Full-time (Days) Weds: Full-time (Days) Thurs: Full-time (Days) Fri: Full-time (Days) Sat: Sun: Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I: Your key responsibilities may include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Cafe Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude Job Reference: com/0403/48538001/52794152/BU #Gather and Gather CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

About Barhale Who are Barhale? Barhale is a business founded on family values, having been established by our Chairman, Dennis Curran, in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including: Water Transport Built environment EnergyWe operate as a tier one partner for blue chip, regulated and private clients, working as part of large frameworks, joint ventures and alliances, as well as on individual standalone projects, developing long-term relationships based on delivering to the Barhale values which have been integral to our business since their inception in 1985. Our direct delivery model is at the core of everything we do, as we believe that people are our greatest asset. Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We employ over 1,200 employees nationwide. We possess a range of specialist skills to support our civil engineering and infrastructure activities, including: Tunnelling MEICA Temporary and permanent design Steel-fabrication Signs (design and fabrication) Health & safety equipment and products, including PPECompany Website