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Social Care Team Facilitator Location: East Kilbride Salary: £30,900 Per Annum + Additional On Call Payment Contract & Hours: Full time, Permanent - 39 Hours per Week The Best in You Brings Out the Best in Me Are you a driven and motivated individual who enjoys new and unique challenges Do you have the passion and drive to lead a team of frontline staff to support individuals to achieve their personal o... ZIPC1_UKTJ

MACHINE TECHNICIAN Job Title: Semi-Skilled Engineer / Machine TechnicianLocation: Glasgow (Queenslie Industrial Estate)Salary: £31,700 (rising after successful integration)Shift: 7am – 7pm / 7pm – 7am 4 on 4 off D&N OR 4 on 4 off Perm Nights Job Role of the Semi-Skilled Engineer / Machine Technician A great opportunity has become available for a Semi-Skilled Engineer / Machine Technician to join a high-volume, fast-paced manufacturing site within a leading UK food production business. This is an ideal role for someone with machine setting or operator experience who is looking to step into engineering and develop into a fully multi-skilled maintenance engineer over time. Working within a high-care, high-speed packaging environment, you will play a key role in supporting production efficiency, minimising downtime, and assisting the engineering team with day-to-day maintenance activities. You will be responsible for: • Setting up and adjusting machinery for production runs, • Carrying out basic fault finding and first-line maintenance, • Supporting engineers with breakdowns and planned preventative maintenance (PPM), • Ensuring minimal downtime through quick, practical intervention, • Experience working within a manufacturing or production environment, • Exposure to machine setting, operation, or frontline maintenance, • Hands-on experience supporting fast-paced production environmentsRequirements for the Semi-Skilled Engineer, • Strong mechanical understanding (electrical exposure beneficial), • Confidence working on production or packaging machinery, • Ability to work in a fast-paced, high-pressure environment, • Proactive attitude with a willingness to learn and developDesirable Requirements for the Semi-Skilled Engineer, • Previous experience as a Machine Setter, Operator, or Semi-Skilled Engineer, • Experience within FMCG or food manufacturing environments, • Interest in progressing into a fully qualified Maintenance Engineer roleThe Semi-Skilled Engineer will benefit from:, • Working for a well-established and growing manufacturing business, • Clear training and development pathway into engineering, • Opportunity to step up into a fully multi-skilled role For further details contact Begum Halil at Pioneer Selection As a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply — please see our website for further details.

Head of IT Location: Glasgow Hybrid (with travel across Scotland) Salary: £50,000 – £55,000 About the Organisation This is a unique opportunity to join a purpose-led first aid charity where technology plays a vital role in supporting life-saving services across Scotland. From frontline responders to volunteers and support teams, every part of the organisation relies on secure, reliable, and forward-thinking digital services. As the organisation continues to grow and evolve, technology will be central to improving service delivery, enhancing user experience, and enabling long-term impact. A real opportunity to drive technology that will help save lives. Be Involved with: Strategic Leadership • Develop and deliver a forward-thinking ICT strategy aligned to organisational goals, • Build a multi-year roadmap covering systems, infrastructure, and digital services Operational Excellence • Oversee day-to-day ICT operations, ensuring high availability, performance, and user satisfaction, • Lead IT service management, monitoring performance and driving continuous improvement, • Ensure systems and services meet the needs of staff, volunteers, and stakeholders Digital Transformation • Drive innovation through the adoption of new technologies and improved systems, • Lead key transformation projects from concept through to delivery and review, • Improve how digital tools support both internal operations and external services, • Looking to move from Google to a M365 environment Security & Compliance • Own cyber security strategy and ensure robust protection of systems and data, • Maintain compliance with GDPR and relevant regulatory frameworks Supplier & Budget Management • Manage ICT budgets, ensuring value for money and effective resource allocation, • Oversee third-party suppliers, contracts, and service delivery agreements What We’re Looking For: • Proven experience leading an ICT function, ideally within a complex or service-driven environment, • Strong background in infrastructure, cloud services, business systems, and cyber security, • Experience developing and delivering ICT strategies and transformation programmes, • Demonstrable success in managing teams, suppliers, and budgets, • Excellent stakeholder management skills, with the ability to influence at a senior level, • A hands-on, pragmatic approach with the ability to balance strategy and delivery Desirable: • Experience within the not-for-profit or public sector, • Certifications such as ITIL, PRINCE2, Agile, or Microsoft/Azure, • Experience of transformations to M365, • Experience helping set up communication and networks in large events. Reach out if interested in knowing more.

TEAM FACILITATOR- RIDDRIEVALE 28.5 HOURS PER WEEK 4 DAYS A WEEK AND WEEKEND ON AND WEEKEND OFF - 3 X 7 HOUR SHIFTS AND A 7.5 HOUR SHIFT £30,900 (pro rata) The Best in You Brings Out the Best in Me Are you a driven and motivated individual who enjoys new and unique challenges? Do you have the passion and drive to lead a team of frontline staff to support individuals to achieve their personal outcomes, live the life they choose and become an inclusive member within their own community? If so, there has never been a better time to apply! Enable is a dynamic and vibrant social care organisation dedicated to improving the lives of people with learning disabilities and we are looking for motivated and driven individuals to join us in ensuring they have the same opportunities as everyone else. Riddrievale House provides short break respite for up to nine adults with learning disabilities in a comfortable, relaxing environment. When people come to stay with us, they are on holiday, and we try to make it as fun as possible. Alongside residential respite we also deliver day to day care and run numerous group outings. About You Successful applicants will be able to demonstrate the following: • Experience working with adults and children with learning disabilities, epilepsy, autism and physical support needs., • Experience in using person centred planning techniques in addition to delivering and leading excellent support practices., • Strong facilitation skills to encourage staff teams to take ownership and responsibility for the quality of support they deliver., • The ability to effectively communicate with the people we support, staff teams, families and external care professionals., • Creating and delivering robust service designs, support strategies and risk assessments whilst managing individual budgets., • Excellent organisational skills and the ability to prioritise your workload whilst working under pressure., • SVQ Level 3 in Health and Social Care or equivalent., • Full driving licence with access to your own vehicle for business use. About Us At Enable we believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities. These include, but are not limited to: • Person Centred approaches, planning and thinking, • Epilepsy awareness, • Moving and Handling, • First Aid, • Safety Interventions, • Positive Behaviour Support We also have an excellent range of staff benefits on offer including but not limited to: • Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care., • Employee Assistance Programme, • Cycle to Work Scheme*, • Season Ticket Loans*, • Blue Light Card, • Where required, Enable will fully fund SVQ Health and Social Care qualifications – required for SSSC registration Starting a career with Enable is the first step towards making a real difference in our award-winning charity’s mission to help create an equal society for every person who has a learning disability. Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles. The cost of PVG is paid upfront by the organisation and deducted from your wage if successfully appointed. Enable reserve the right to close this vacancy early if we receive sufficient applications. Please submit your application as early as possible if this vacancy is of interest. Note: The successful applicant will be required to register with the Scottish Social Services Council (SSSC) within 3 months of their start date. *Terms and Conditions Apply

Adult Support Worker ENABLE Glasgow is a community based charity working with adults with learning disabilities and their carers and families in Glasgow. We are currently recruiting support workers (various hours) to join our skilled staff team at our Esmond Street Advanced Support Service in the Yorkhill area of the city. Esmond Street is currently the only service of its kind in the city, providing a high quality 24/7 supported living service to 22 adults with learning disabilities who are older and/or have advanced needs. We are looking for staff members who share ENABLE Glasgow’s values in promoting the rights of individuals with learning disabilities to live fulfilling and meaningful lives. Our frontline support workers are incredible, caring and talented individuals whose skills are invaluable to supporting the well-being of some of the most vulnerable people in our society. You will share our passion and commitment to our service users and demonstrate empathy and a strong desire to assist individuals to reach their own potential through a person-centred approach. In return you will have the reward and satisfaction of -making a real difference to individual lives -benefiting from the excellent terms and conditions ENABLE Glasgow offers its employees. -receiving regular and comprehensive training to give you the tools to do your job - -being supported by a committed management team who strive to promote and support professional development. Your role will be in supporting individuals with all aspects of everyday life including maintaining health and wellbeing, and assisting individuals with running and maintaining their home. Experience in residential support work is useful but not essential. The successful applicant should also be willing to work towards an SVQ Level 3 Qualification. Must be available to work on a shift rota basis. We have various different weekly hours available (full time is 35 hours p/w), and we also have dedicated night shift positions available. ENABLE Glasgow strives to apply equal opportunities and diversities principles to all aspects of its work. All successful candidates are required to join the PVG Scheme (or to have their membership updated).

JOB DESCRIPTION South Ayrshire are seeking a compassionate and skilled Pupil Support Teacher to work across primary and secondary settings to support the mental health and emotional wellbeing of children, young people, and their families. In this peripatetic role, you will work as an effective member of the team to deliver a flexible, high-quality education which meets the needs of young children and their families. You will help re‑engage disengaged or dysregulated learners, deliver flexible and nurturing educational support, and work collaboratively with multi‑agency partners to remove barriers to learning. Your work will play a vital part in improving participation, attendance, attainment, and overall wellbeing for some of our most vulnerable young people. \n If you apply for this post, please ensure your email provider accepts emails from by adding Myjobscotland as a safe sender. If you are unsure how to do this, please contact your email provider for guidance, as this varies per provider. \n RESPONSIBILITIES \n Please click on the Job Attachments to access the Job Description and HT Report. The completed HT Report should be returned directly to \n Please note if you are unable to obtain your HT Report at the time of applying, it can follow. You require to submit a separate HT Report for each post you are applying for detailing the SOA Reference Number. ABOUT US South Ayrshire is at the heart of historic Ayrshire, with a wealth of local heritage and culture, first class leisure amenities, world-wide travel links, diverse landscapes and thriving communities. \n Making a difference for our communities is at the heart of what we do and working with us means, you can use your skills, knowledge and experience to help us do just that. We currently employ around 6000 people to serve a population of more than 112,000 people located across a diverse area that includes the towns of Ayr, Girvan, Maybole, Prestwick and Troon as well as small rural villages, coastline and farmland. \n We are an ambitious Council, and we aim to place people at the centre of everything we do as we look to deliver the best possible outcomes. We are ambitious for our communities too and our new Council Plan is based on priorities and outcomes that we believe will have the greatest impact on the wellbeing of our communities, our local economy, and our environment. \n BENEFITS \n Here’s what we can offer! \n\n • Competitive salary\n, • Excellent pension scheme\n, • Wellbeing initiatives and Occupational Health services\n, • A healthy environment supportive of work-life balance and caring responsibilities\n, • Car leasing scheme\n, • Discounts on major supermarkets and retailers, cinemas and gym memberships (including Council leisure facilities)\n, • Purchase of white goods and more via salary sacrifice\n, • Cycle to Work Scheme\n ADDITIONAL INFORMATION Interviews for this post are scheduled for 22/05/2026. \n This post is temporary until 30/06/2027. \n The grade of this post is Main Grade - Point 0-5. \n The work style for this post is Frontline.

JOB DESCRIPTION You will provide a quality teaching service in South Ayrshire schools. \n If you apply for this post, please ensure your email provider accepts emails from , by adding Myjobscotland as a safe sender. If you are unsure how to do this, please contact your email provider for guidance, as this varies per provider. \n RESPONSIBILITIES \n Please click on the Job Attachments to access the Job Description and HT Report. The completed HT Report should be returned directly to \n Please note if you are unable to obtain your HT Report at the time of applying, it can follow. You require to submit a separate HT Report for each post you are applying for detailing the SOA Reference Number. ABOUT US South Ayrshire is at the heart of historic Ayrshire, with a wealth of local heritage and culture, first class leisure amenities, world-wide travel links, diverse landscapes and thriving communities. \n Making a difference for our communities is at the heart of what we do and working with us means, you can use your skills, knowledge and experience to help us do just that. We currently employ around 6000 people to serve a population of more than 112,000 people located across a diverse area that includes the towns of Ayr, Girvan, Maybole, Prestwick and Troon as well as small rural villages, coastline and farmland. \n We are an ambitious Council, and we aim to place people at the centre of everything we do as we look to deliver the best possible outcomes. We are ambitious for our communities too and our new Council Plan is based on priorities and outcomes that we believe will have the greatest impact on the wellbeing of our communities, our local economy, and our environment. \n BENEFITS \n Here’s what we can offer! \n\n • Competitive salary\n, • Excellent pension scheme\n, • Wellbeing initiatives and Occupational Health services\n, • A healthy environment supportive of work-life balance and caring responsibilities\n, • Car leasing scheme\n, • Discounts on major supermarkets and retailers, cinemas and gym memberships (including Council leisure facilities)\n, • Purchase of white goods and more via salary sacrifice\n, • Cycle to Work Scheme\n, • Post A - 35 Hours\n, • Post B - 21 Hours\n

JOB DESCRIPTION Undertake normally as part of a team, the cleaning of a designated area within school/ council premises to ensure that they are kept in a clean and hygienic condition. \n If you apply for this post, please ensure your email provider accepts emails from by adding Myjobscotland as a safe sender. If you are unsure how to do this, please contact your email provider for guidance, as this varies per provider. RESPONSIBILITIES Please click on the Job Attachments to access the Job Description. ABOUT US South Ayrshire is at the heart of historic Ayrshire, with a wealth of local heritage and culture, first class leisure amenities, world-wide travel links, diverse landscapes and thriving communities. \n Making a difference for our communities is at the heart of what we do and working with us means, you can use your skills, knowledge and experience to help us do just that. We currently employ around 6000 people to serve a population of more than 112,000 people located across a diverse area that includes the towns of Ayr, Girvan, Maybole, Prestwick and Troon as well as small rural villages, coastline and farmland. \n We are an ambitious Council, and we aim to place people at the centre of everything we do as we look to deliver the best possible outcomes. We are ambitious for our communities too and our new Council Plan is based on priorities and outcomes that we believe will have the greatest impact on the wellbeing of our communities, our local economy, and our environment. \n BENEFITS \n Here’s what we can offer! \n\n • Competitive salary\n, • Excellent pension scheme\n, • Wellbeing initiatives and Occupational Health services\n, • A healthy environment supportive of work-life balance and caring responsibilities\n, • Car leasing scheme\n, • Discounts on major supermarkets and retailers, cinemas and gym memberships (including Council leisure facilities)\n, • Purchase of white goods and more via salary sacrifice\n, • Cycle to Work Scheme\n The work style for this post is Frontline worker. The work pattern is: \n\n • Monday – Wednesday: 15:00 - 18:00\n, • Thursday and Friday: 15:00 – 17:30 \n

ENABLE Glasgow is a community based charity working with adults with learning disabilities and their carers and families in Glasgow. We are currently recruiting for a part time Housekeeper/ Domestic Assistant (20 Hours pw) to join our skilled staff team at our Esmond Street Advanced Supported Living Service in the Yorkhill area of the city. Esmond Street provides a high quality 24/7 supported living service to 22 adults with learning disabilities wo are older and/or have advancing needs. We are looking for staff members who share ENABLE Glasgow’s values in promoting the rights of individuals with learning disabilities to live fulfilling and meaningful lives. Our frontline workers are incredible, caring and talented individuals whose skills are invaluable to supporting the well-being of some of the most vulnerable people in our society. You will share our passion and commitment to our service users. In return you will have the reward and satisfaction of -making a real difference to individual lives -benefiting from the excellent terms and conditions ENABLE Glasgow offers its employees. -receiving regular and comprehensive training to give you the tools to do your job - -being supported by a committed management team who strive to promote and support professional development. Your role will be to undertake general housekeeping/ domestic duties at our Esmond Street Supported Living service in Yorkhill. Duties will involve participating in the general running of the household from 4.30pm-9.30pm. These are the fixed shift times for this post. The successful applicant must have a positive attitude towards and sensitivity to the needs of adults with learning disabilities. ENABLE Glasgow strives to apply equal opportunities and diversities principles to all aspects of its work. All successful candidates are required to join the PVG Scheme (or to have their membership updated).

Kick-start your career with People Care Solutions were looking for passionate individuals specialising in personal at-home care.Peoples Care Solutions is recruiting frontline Care at Home Carers to support older people in their own homes across East Renfrewshire G77 (Newton Mearns, Clarkston, Busby

Head of Digital Transformation & Business Improvement Salary - Up to 130k + bonus and package Remote with site travel This is not an IT role Role Overview Lead the delivery of practical, end to end, user-focused digital and process improvements across Transport Infrastructure. This role blends transformation, operational insight, and technology to enhance productivity, simplify ways of working, and drive measurable business performance. Key Responsibilities • Understand frontline operations, identifying pain points and opportunities for digital, AI, or process improvement., • Design and deliver transformation initiatives end-to-end, from discovery through to implementation and performance tracking., • Ensure solutions meet real user needs, improving workflows and operational efficiency., • Standardise and streamline processes and systems, reducing complexity and waste., • Challenge existing practices and drive behavioural change across teams., • Support the move toward a more integrated and unified digital ecosystem., • Lead pilots and rollouts, ensuring successful adoption and long-term embedding. Skills & Experience • Strong track record delivering complex transformation programmes., • Solid project/programme management and PMO capability., • Experience with process improvement methodologies (e.g., Lean, Six Sigma)., • Proven ability to lead change and influence stakeholders at all levels., • Commercially aware, curious, and keen to understand business operations., • Excellent relationship-building and collaboration skills., • Accountable, proactive, and focused on delivering results. Profile A driven and pragmatic leader who combines curiosity with delivery focus—comfortable challenging the status quo and committed to improving frontline performance through meaningful change.

Junior Front End Developer | HealthTech Scale-up | React, JavaScript | Remote-First (UK) 💷 Up to £35,000 depending on experience. 🏠 Remote-first (with the ability to travel for occasional collaboration). 👥 Small, specialist engineering team. 🏢 Profitable HealthTech Scale-up. 💻 React, JavaScript, TypeScript. Are you a Junior Developer with a sharp eye for design and a passion for building products that actually help people? Do you enjoy the fast-paced environment of a small team where you can see your work being used by thousands of people almost immediately? Are you looking for a role where you aren't just a ticket-processor, but a product-thinker who cares about the user experience as much as the code? My client is an established UK scale-up building technology that genuinely improves lives. They have spent years refining a digital platform used by a massive community of frontline workers to streamline essential daily tasks. Unlike many in the space, they are profitable and are now scaling their engineering team to support a major roadmap of international expansion. As the successful candidate: • Real Mentorship: You will be the second full-time engineer in a lean team, working directly with a Lead Developer who will mentor and support your career growth., • Global Impact: You will ship code immediately, helping to build out critical features for their international expansion., • Design & Tech: You will bridge the gap between technical implementation and design, ensuring the platform remains intuitive for users in high-pressure environments., • Full-Stack Potential: While initially focused on the React web and mobile platforms, you will have the opportunity to evolve your skills into back-end services over time. The ideal candidate: • Front-End Proficiency: Solid commercial or strong personal project experience with React and JavaScript — required., • Design Sensibility: A genuine interest in UI/UX. You should care about how a feature feels to a user, not just if the code runs — required., • Proactive Mindset: A learner attitude. You are curious, ask critical questions, and have a drive to get things done quickly — required., • Location: Remote-first, but you must be based in a location that allows for occasional travel (roughly once a month) for in-person collaboration sessions — required., • Nice to haves: Experience with TypeScript, React Native, or an interest in Python/Django. This is a rare opportunity for a junior developer to move away from "cog-in-the-machine" coding and take on real ownership in a company that is financially stable, profitable, and entering an exciting period of global growth. This vacancy is being managed by a third-party recruiter. By applying, you agree to your application being processed for this role. We endeavour to respond to all candidates, but high application volumes may prevent individual feedback.

Service Manager Location: Glasgow Salary: £36,050 per annum + Excellent Benefits! Contract: Full time, FTC - Maternity Leave Cover Hours: 35 Hours per Week The Best in You Brings Out the Best in Me Enable is a dynamic and vibrant social care organisation dedicated to improving the lives of people we support and we are looking for a dynamic and motivated Service Manager to join us in ensuring they have the same opportunities as everyone else. You must have the passion and drive to take a lead role in continuing to improve the quality of the services we provide to the people we support and to effectively lead and support the Team Facilitator to manage our frontline support staff. This role is pivotal to the success of our mission and ambition to support people to lead the lives of their choosing; lives that are full, meaningful and inclusive. A successful Service Manager will lead their teams to develop and maintain good relationships and communications with the family and Social Care professionals involved in the lives of the people we support. About You Successful applicants will be able to demonstrate the following: • Significant experience of leading and managing Supported Living Services., • Experience of managing teams with knowledge of culture change., • A commitment to the inclusion of people we supp...

A well-regarded community-based housing provider is seeking an exceptional Head of Housing to lead its Housing, Factoring and Welfare Services. Lead and manage the Housing Team, ensuring delivery of excellent frontline services across:.

🔹 Mechanical Engineer Contract | Defence Project | Military Vehicles 🔹 Are you an experienced Mechanical Engineer seeking your next challenge? Join our innovative team working on digital integration for military vehicles, where your expertise will directly support frontline capability. Role Details: 🕒 6-month contract (potential for extension) 🗺️ Remote first — with just 1–2 days/month in Bristol 💼 Outside IR35 🚦 Start date: Next 4–8 weeks Project Highlights: • Digital ammunition rack with commander console interface, • Integrated rear-view camera system for GVA screens, • High-integrity, safety-critical ballistic software, • Compliance with DEF STAN 00-35, military EMC, platform-specific enclosures Who Should Apply: • Experienced Mechanical Engineers (defence or complex vehicle background preferred), • Eligible for UK Security Clearance, • Proactive, solution-driven, and ready to make a real impact

Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK's fastest growing retailer. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us. At M&S, our customers don't wait.

In this role, you will deliver top-notch service to customers, promote M&S Food products, and adapt to various store operations. You must thrive in a fast-paced environment and embrace the challenge of diverse shifts.

KFC Glasgow - Nitshill Road is seeking a natural leader to manage the team and drive restaurant success through effective leadership.

An experienced Housing Officer with strong knowledge of frontline housing management. An opportunity has arisen for an experienced Housing Officer to join the housing management team of a local authority on a temporary basis. Key Responsibilities of a Housing Officer.

A local authority in Mt Vernon is seeking an experienced Housing Officer to support its housing management team on a temporary basis. Applicants should have a strong background in frontline housing management, experience with housing management systems, and a full driving licence. This primarily fie

Marks and Spencer is seeking a Customer Assistant in Glasgow for their Food section. This role requires passionate individuals ready to deliver outstanding service in a fast-paced retail environment. This position offers a chance to be part of the UK's fastest-growing retailer.

This role involves supporting daily food preparation, serving meals, and maintaining a clean and safe environment for customers.

Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK’s fastest growing retailer. We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in a

A renowned doughnut retailer in Glasgow is seeking a Retail Shift Leader to oversee shifts, provide excellent customer service, and lead a dynamic team.

Customer Fraud Advisor - Glasgow (City Park) Full-Time | Permanent | £26,000 - £28,500 Ready to step into a role where you genuinely make a difference every single day? We're looking for Customer Fraud Advisors to join a dynamic, fast-growing team based in Glasgow City Park. This is more than just a job - it's your opportunity to protect customers, outsmart fraudsters, and build a rewarding career in financial services. As a Customer Fraud Advisor, you'll be on the frontline helping customers when they need it most. Whether it's stopping suspicious transactions, supporting vulnerable individuals, or providing reassurance during stressful situations, your role will have real impact. If you enjoy problem-solving, speaking to people, and working in a supportive, high-energy environment - this could be the perfect next step for you. What You'll Be Doing As a Customer Fraud Advisor, you will: Be the first point of contact for customers reporting fraud or suspicious activity Investigate unusual transactions and take action to prevent financial loss Support and guide customers through potentially stressful situations with empathy and professionalism Make confident decisions on payments based on fraud risk assessments Educate customers on how to stay safe and avoid scams Handle sensitive conversations, including supporting vulnerable customers Ensure all actions meet strict regulatory and compliance standards Take full ownership of queries, aiming for first-call resolution every time What We're Looking For We're looking for someone who is motivated, customer-focused, and ready to make an impact: At least 18 months' experience in a UK banking or financial services environment Strong communication skills with a natural ability to build rapport Confident understanding of banking processes and terminology A sharp eye for detail and strong problem-solving ability Comfortable handling sensitive or challenging conversations Ability to thrive in a fast-paced, high-volume environment A proactive mindset with strong decision-making skills Salary & Benefits £26,000 - £28,500 (depending on experience) Overtime opportunities to boost your earnings 28 days holiday (including bank holidays) 10% discount on local bus travel Pension scheme Employee wellbeing support (including GP access, financial advice & mental health resources) Cycle to Work scheme Access to exclusive discounts and reward programmes Working Hours 40 hours per week (full-time, permanent) Training: 2 weeks on-site in Glasgow Monday - Friday, 09:00 - 18:00 After Training: On-site shifts: 10:00 - 19:00 After 3 months: opportunity to move to hybrid or home working Shift patterns between 10:00 - 23:00, Monday - Sunday Please note: No holidays can be taken within the first 6-8 weeks during training and onboarding. Why Join Us? This is your chance to build a career where your skills truly matter. As a Customer Fraud Advisor, you won't just be doing a job - you'll be protecting people, solving real problems, and growing within a supportive team that values what you bring. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Customer Service Agent - Glasgow (City Park) Full-Time | Permanent | £26,000 - £28,500 Ready to step into a role where you genuinely make a difference every single day? We're looking for Customer Service Agent to join a dynamic, fast-growing team based in Glasgow City Park. This is more than just a job - it's your opportunity to protect customers, outsmart fraudsters, and build a rewarding career in financial services. As a Customer Service Agent, you'll be on the frontline helping customers when they need it most. Whether it's stopping suspicious transactions, supporting vulnerable individuals, or providing reassurance during stressful situations, your role will have real impact. If you enjoy problem-solving, speaking to people, and working in a supportive, high-energy environment - this could be the perfect next step for you. What You'll Be Doing As a Customer Service Agent, you will: Be the first point of contact for customers reporting fraud or suspicious activity Investigate unusual transactions and take action to prevent financial loss Support and guide customers through potentially stressful situations with empathy and professionalism Make confident decisions on payments based on fraud risk assessments Educate customers on how to stay safe and avoid scams Handle sensitive conversations, including supporting vulnerable customers Ensure all actions meet strict regulatory and compliance standards Take full ownership of queries, aiming for first-call resolution every time What We're Looking For We're looking for someone who is motivated, customer-focused, and ready to make an impact: At least 18 months' experience in a UK banking or financial services environment Strong communication skills with a natural ability to build rapport Confident understanding of banking processes and terminology A sharp eye for detail and strong problem-solving ability Comfortable handling sensitive or challenging conversations Ability to thrive in a fast-paced, high-volume environment A proactive mindset with strong decision-making skills Salary & Benefits £26,000 - £28,500 (depending on experience) Overtime opportunities to boost your earnings 28 days holiday (including bank holidays) 10% discount on local bus travel Pension scheme Employee wellbeing support (including GP access, financial advice & mental health resources) Cycle to Work scheme Access to exclusive discounts and reward programmes Working Hours 40 hours per week (full-time, permanent) Training: 2 weeks on-site in Glasgow Monday - Friday, 09:00 - 18:00 After Training: On-site shifts: 10:00 - 19:00 After 3 months: opportunity to move to hybrid or home working Shift patterns between 10:00 - 23:00, Monday - Sunday Please note: No holidays can be taken within the first 6-8 weeks during training and onboarding. Why Join Us? This is your chance to build a career where your skills truly matter. As a Customer Service Agent, you won't just be doing a job - you'll be protecting people, solving real problems, and growing within a supportive team that values what you bring. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Do you aspire to make a significant impact while working in an innovative, fast-growing environment in scotland? This is a unique "360-degree" role where you will have the autonomy to influence strategic initiatives, lead business development, and oversee the operational delivery of cleaning services within the public sector. The Role Reporting directly to the Director in Scotland, you will take full ownership of the regional portfolio. This role is perfect for a hands-on leader who enjoys the "thrill of the win" as much as the "success of the delivery." Your responsibilities will include: Business Development & Bids: Identifying new opportunities within the Public Sector, specifically targeting Healthcare, Universities, and Schools. You will lead the bid and tender process, supported by a central admin and bid team. Mobilisation: Taking a lead role in the "360 approach"—proposing, winning, and then mobilising contracts to ensure seamless service commencement. Operational Excellence: Overseeing contract performance and ensuring high standards of service delivery across all Scottish sites. Recruitment & Leadership: Identifying the need for, and recruiting, new frontline and site staff as you secure and grow the regional infrastructure. Strategic Growth: Serving as a key part of the operational team with a focus on future expansion, including potential future acquisitions. You We are looking for an experienced professional who will get stuck into the day-to-day, yet possesses the strategic mindset required to lead a region: Sector Expertise: Proven experience in Cleaning/FM sales and operations is essential. Public Sector Focus: A strong understanding of the tender and procurement processes for public institutions like hospitals and educational facilities. Hands-on Leadership: Ability to work independently while collaborating effectively with the wider functions (Finance, Sales, Bids) based in the South. Drive & Ambition: Someone keen to excel and advance their career as the Scottish arm of the business continues to scale. What's in it for you? Join an organisation that boasts a massive workforce of 2,500 staff but maintains a collaborative, supportive, and proactive team culture. Salary & Package: Highly competitive and open to negotiation based on experience. Company Car/Allowance: A comprehensive car allowance is included to support regional travel. Operational Support: You will be fully supported by established central functions, allowing you to focus on growth and quality. Career Progression: A fantastic opportunity to immerse yourself in influential projects and build a team around you as the portfolio expands. Apply Now! To apply for the position of Regional Sales & Operations Manager in Scotland, click ‘Apply Now’ and send your CV to Lili Orton. Interviews are taking place now—don't miss your chance to join a dynamic team at the forefront of the FM industry

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