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Who we are and what we do We, Hachette UK Distribution, are the leading book distribution company in the UK. We are one of the most advanced distribution centres in Europe, with leading-edge automation and modern systems which will ensure world-class service to customers and publisher clients. We ship in excess of 60 million books globally each year and supply one out of every four books to the UK trade. Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity. Hachette UK Distribution is part of the Hachette UK publishing group. What you'll be doing Tasks involved in the role include (but not limited to): • Developing effective working relationships with clients and customers to become a trusted partner. This includes being involved in regular meetings with Publishers., • Being required at Publisher Meetings, ranging from attendance to running the meeting., • Assisting the team members with their personal development through identifying skills gaps via coaching/1:1 sessions, appraisals, training, and up skilling., • Communicating effectively with the team in respect of day-to-day activity, organising workflows and managing work volumes., • Producing and publishing reports as required relating to KPIs, SLAs, and productivity., • Liaising with other departments to ensure full root and branch analysis is complete when problems arise and put remedial steps in place to reduce the risk of the same problem recurring., • Ensuring Quality, Health and Safety and Environmental standards and all related company policies are adhered to, raising any issues to the relevant parties as appropriate. Following your initial training period which will be based in our offices in Didcot, Oxfordshire, you will be able to make the most of the current hybrid model (minimum 2 days per week in the office). The hours will be 9am to 5pm (35 hours per week) with a one hour lunch break working Monday to Friday. Who we are looking for We are looking for a Team Leader to manage the team and to drive and empower the team to provide outstanding customer service with expertise and a personal touch, to exceed their customers' expectations by taking ownership and being solution-focused in order to be a trusted partner to our customers and publishers. We are looking for proven experience of working in a customer focused function, effectively driving engagement and leading the day to day running of the team, managing the workflows and resource, whilst working to agreed deadlines and service levels. The ideal candidate will: • have proven experience of working within a fast-paced customer focused environment., • be able to demonstrate their understanding of Publishers and their needs., • have excellent organisational skills and attention to detail., • possess good problem-solving skills and have the confidence to use initiative to resolve queries., • need to be competent in IT skills such as Microsoft Word, Excel, Teams and Outlook., • have existing knowledge (or be willing to learn) SAP CRM and SAP ECC., • be expected to have excellent communication skills, both written and verbal including using Microsoft Teams and the telephone to internal and external customers at all levels., • have demonstratable management experience or be ready to step into a people management role. What we offer Our people are our greatest asset and our benefits reflect this. Therefore, we offer an extensive list of benefits that include: • 33 days annual holiday including Bank Holidays, • Pension Plan and Life Assurance schemes, • Company enhanced family policy including maternity, paternity and shared parental, • Reward programme giving discounts, savings and cash back at numerous retailers, • 2 Community Days per year, • Cycle to Work scheme, • Eye care vouchers, • Generous discounts on books we publish, • Mental Health First Aiders / Champions and an Employee Assistance Programme (EAP), • Wide-ranging training library, • Development Programmes including Mentoring, • Staff Events e.g. Burrito van, Pie van, Ice Cream van, Staff Party, • Many employee networks to join, • Free onsite parking, • Free tea and coffee, • Creating an environment of inclusion so everyone can be their true self #Ibelong #AndSoDoYou #OneTeam Our commitment Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know. We will notify all candidates of the outcome of their application.

Job Title: Electrical Supervisor - FTC Job Type: Fixed Term Contract Location: Oxfordshire Salary: 45k-50k annual base RGsetsquare recruitment is working with FM Companies who are responsible for managing a mixture of reactive and planned maintenance contracts across UK.Responsibilities To be a

Join the Fun: Guest Experience & Operations Associate.Flexible shifts – Hourly rate (London Living Wage) £13.Availability Required: Monday–Sunday between 6.Are you ready to bring smiles, energy, and unforgettable experiences to life? At M&M’S, we’re looking for.Guest Experience & Operations

Triple West Medical have been appointed by an NHS Trust based in North East England to help recruit a Consultant Microbiologist for a substantive post, but will also consider a Locum Fixed Term Contract for 12 Months minimum.We are looking for a highly motivated Consultant to join our established Mi

People Partner - Public Sector | Strategic HR & OD Leadership We're seeking an experienced People Partner to provide strategic HR and OD support across a large, complex, public sector environment.This is a senior role with influence at board and leadership level, where you'll help shape wor

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Heidrick & Struggles (Nasdaq: HSII) is a premier provider of global leadership advisory and on-demand talent solutions, serving the senior-level talent and consulting needs of the world's top organizations.In our role as trusted leadership advisors, we partner with our clients to develop future-

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At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box.We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.Join Close Brothers Invo

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box.We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.Join the Close Brothers

Executive Assistant Our client is seeking a proactive Executive Assistant to join their dynamic and fast-paced team, on a 12-month Fixed Term Contract.You will provide critical, high-level administrative support to the global executive team and senior leadership team in the UK.Executive Assistant R

This mid-sized boutique Law Firm who are top of their game in several areas including corporate and private client are looking for a social media and digital marketing assistant on a 6-month FTC to join the team to manage all the social media output and support the wider team as they work on excitin

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Salary: 12 Months FTC: £80,000 - £120,000 + Benefits.

We’re looking for a passionate and proactive Head Veterinary Nurse to join our friendly and experienced team on a maternity cover basis.As Head Veterinary Nurse, you’ll play a key role in overseeing our nursing team and ensuring best practice across the board.You’ll lead by example

Café Assistant (FTC Until October 31st). They are currently seeking a Café Assistant to join their team for a FTC until October 31st, on a part-time basis.

Dawn Ellmore Employment are looking for a diligent and driven Business Development professional to join our outstanding client on a 6-month FTC.

Job Title: Lead Project Manager - Post-Acquisition IntegrationLocation: London (with UK & Ireland travel as required)Reporting to: Head of PMO UK & IrelandSalary: 12 Months FTC: £80,000 - £120,000 + Benefits Your New RoleAn exciting opportunity has arisen for a Lead M&A Project Manager t

With a goal to delight customers and consumers this continually growing food business work closely with the major retailers and are now seeking a Product Developer to join their dedicated team on a 12 Month Contract.Please note this role requires a full UK driving licence.This is an excellent opport

Triple West Medical have been appointed by an NHS Trust based in North East England to help recruit a Consultant Microbiologist for a substantive post, but will also consider a Locum Fixed Term Contract for 12 Months minimum.We are looking for a highly motivated Consultant to join our established Mi

Join the Fun: Guest Experience & Operations Associate.Flexible shifts – Hourly rate (London Living Wage) £13.Availability Required: Monday–Sunday between 6.Are you ready to bring smiles, energy, and unforgettable experiences to life? At M&M’S, we’re looking for.Guest Experience & Operations

Market Insights Manager – 9 Month FTC.

Sustainable Aviation Manager (12-Month FTC).

With a goal to delight customers and consumers this continually growing food business work closely with the major retailers and are now seeking a Product Developer to join their dedicated team on a 12 Month Contract.Please note this role requires a full UK driving licence.This is an excellent opport

Are you a passionate and experienced food development professional ready to take the lead on one of the UK’s biggest retail accounts, We’re looking for a Senior Development Technologist to join our team and take ownership of concept to launch.You will be responsible for the end to end NPD proces

Senior HR Adviser (12 Month FTC).

Interim Head of Health & Safety and Food Safety (12 month FTC).

Taylor Root is working with a national distributor and merchant of building products.They're looking to take on an Interim Senior Legal Counsel, who can be with them from October for a 12-month Fixed Term Contract.This is a role which is providing general corporate and commercial legal support acros

Indirect Procurement Manager - Professional Services (6 Month FTC).

Salary: Up to £75,000 | London.Competitive Package & Benefits:.Non-contributory pension & discretionary bonus.Comprehensive wellbeing benefits including corporate gym membership, virtual GP, and health apps.Optional private medical & dental insurance.Life assurance, critical illness & income protec

Lead a Mission-Critical Workforce Transformation | Kronos Support Analyst | 12-Month Contract.Transform the Future of Workforce Management for a Major UK Organisation.Are you ready to spearhead one of the most significant workforce systems transformations in the UK?.Our client, a leading Business Se

Markets Transition & Trader Relocation Support.Up to £89,010 per annum inclusive of all allowances.Full-Time, 2-year Fixed Term Contract.The City Surveyor’s Department is responsible for the management of the City of London Corporation’s property investment portfolio, corporate real estate, pro

Remote, monthly once availability to Farringdon office.Programme management team objectives.SNRG is set up to deploy capital into infrastructure (SmartGrids) projects and generate recurring revenue from supply or energy and services.With that in mind, the importance of managing the process, includin

Triple West Medical have been appointed by an NHS Trust based in North East England to help recruit a Consultant Microbiologist for a substantive post, but will also consider a Locum Fixed Term Contract for 12 Months minimum.We are looking for a highly motivated Consultant to join our established Mi

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Lead a Mission-Critical Workforce Transformation | Kronos Support Analyst | 12-Month Contract.Find out more about this role by reading the information below, then apply to be considered.Transform the Future of Workforce Management for a Major UK Organisation.Are you ready to spearhead one of the mos

Taylor Root is working with a national distributor and merchant of building products.They're looking to take on an Interim Senior Legal Counsel, who can be with them from October for a 12-month Fixed Term Contract.Are you the right applicant for this opportunity Find out by reading through the role