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Job Description: Cafe General Manager at Pique Salary:35,500k (incl. Service charge) Perks: Class pass membership 40% off Pique cafe offering Who are we? Pique was founded in 2017 as a picnic delivery company and since then has grown into one of London’s most sought after caterers for breakfast & lunch events. The dream was always to open a café and this dream became a reality in January 2024 when we opened our first site on Lavender Hill. The café is popular both in the week and weekends as both a breakfast, brunch and lunch spot. It seats up to 40 inside with seating for another 20 outside. The café has gone from strength to strength and is becoming a real part of the Lavender Hill community. We run a fortnightly book club, ran a successful first ‘pub’ quiz night and are looking to grow this side of things. Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. Our focus on sustainability, quality and style sets us apart from the rest. Essential Experience & Skills - Experienced in managing large teams and busy services - Passionate about hospitality & customer service - Strong Barista skills (dialling in, latter art, espresso pulling) - Upbeat and able to lead a team to deliver exceptional service at all times - Intuitive, quick to think on their feet, and able to keep a level head during busy and challenging times - Well-presented and a good team player - An excellent communicator - Keen eye for detail and sense or urgency Key Responsibilities: Team - Ensure customer service excellence remains the top priority in all café operations, Ensure the FOH team represents the Pique brand by providing top-tier service with energy and enthusiasm. - Serve as the main point of contact for the team, addressing business-related queries or directing staff to the appropriate department or person. - Accurately record all staff sick days and annual leave in line with Head of Operations - Recruit, train, and motivate staff to deliver enthusiastic and exceptional customer experiences. - Ensure staff rotas align with contracted hours while adapting to fluctuating business levels to maintain reasonable labor costs Operational - Maintain operational consistency, including opening/closing procedures, customer service, check-backs, and ensuring the café remains clean and presentable through in-service checks. - Handle customer complaints, ensuring that any issue is escalated to the management team (GM, Assistant Manager, or Supervisors) this includes replying to reviews (Just GM) - Oversee daily completion of checklists in accordance with health and safety protocols, updating procedures as necessary based on business or service changes. - Keep the Maintenance record and pest control record updated and in use (along with the head chef) - Increase café revenue, reported every 3 months through sales efforts and successful events and general running of the cafe - this is not a streamline increase and should be reported as such with relevant data - Ensure the Pique brand remains highly visible through consistent, high-quality service, active community involvement, and strong team performance as well as social media representation on any relevant platforms Event Coordination - Manage customer enquiry regarding café events and private bookings and cafe catering pre orders - Help organize staffing, and handovers for relevant events - Gather and analyse feedback post-event to improve offerings and ensure customer satisfaction.
Accounts Assistant required with immediate start Professional Accountancy firm in SW16 area (close to transport links) is looking for an Accounts Assistant We are looking for a dynamic Accounts Assistant/Semi Senior to assist in preparing accounts on a varied portfolio of clients. The Trainee Accountant will be responsible to ensure that reporting targets are being consistently met in a timely manner Duties and responsibilities · Undertaking computerised bookkeeping duties · Assisting the preparation of corporate and personal tax returns · Assisting in the preparation of year end accounts and periodical management accounts · Vat return preparation and reconciliation · Bank reconciliations · Assisting in Payroll preparation · Liaising with clients and tax authorities · Other general administrative work in an accountancy practice Skills · Working knowledge of Quickbooks desktop and QBO is very desirable · Basic payroll preparation knowledge · Knowledge of computerised bookkeeping · Organised and able to work with minimal supervision · Good communication skills
CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £31,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £8,000 to £10,000pa (uncapped) Total package between £39kpa and £ £42kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye
GAZETTE BRASSERIE GROUP We’re looking for an Assistant Manager to join our team at Gazette Trinity! If you’re friendly, full of energy, enjoy hospitality and interacting with customers, you’ll feel right at home with us. You’ll need to have some management experience, as the role involves supporting the General Manager with day-to-day operations and helping things run smoothly across our branch as well as communication with other branches. We’re looking for someone who’s hands-on, reliable & confident around people. So if you're dependable, motivated, and good at keeping things running smoothly, you’re exactly who we’re after. If all above sounds like you, please apply to work with us. We’re an small staff that's always up for meeting good people & seeing if we’re a good fit for each other. Please note: You’ll need to be eligible to work in the UK.
Job Title: Café/Bar Supervisor Reports to: Manager on Duty / General Manager Job Overview: As a café/bar Supervisor, you will play a key role in ensuring daily operations run smoothly, maintaining high standards of service and cleanliness, and leading the team to deliver outstanding guest experiences. You’ll support the manager on duty with a range of day-to-day operational tasks, while actively driving sales and motivating the team to meet performance targets. Key Responsibilities: Lead by example to ensure all service and hospitality standards are consistently met and exceeded. Support and motivate team members during shifts to deliver the best possible service to all guests. Uphold and enforce all cleaning, hygiene, and safety standards throughout the venue, ensuring a clean, welcoming environment at all times. Address guest feedback professionally and promptly to ensure customer satisfaction. Assist in training and onboarding new team members, promoting a positive and productive work environment. Take ownership of shift leadership duties, including staff allocation and floor management when required. Actively contribute to achieving and exceeding sales targets through upselling, team engagement, and service excellence. Ensure stock levels and product presentation meet brand standards. Support the manager on duty with reasonable day-to-day operational tasks as requested, including opening/closing duties, stock control, cash handling, and reporting. Promote and maintain a culture of teamwork, respect, and professional development. Skills & Experience Required: Previous experience in a café, bar, or hospitality environment, ideally in a supervisory or leadership role. Strong customer service focus with a passion for hospitality. Ability to lead, inspire, and motivate a team in a fast-paced environment. Excellent communication and problem-solving skills. A proactive approach to maintaining cleanliness and safety standards. Basic understanding of stock management and sales techniques. Flexible approach to working hours, including evenings and weekends. What We Offer: Competitive pay and tips. Opportunities for progression and development. Ongoing training and support. A vibrant, inclusive working environment.
Position Summary As an Assistant Manager, you will support the General Manager in overseeing daily operations, ensuring exceptional customer service, team performance, and smooth restaurant running. You will lead by example, coach the team, and help deliver financial targets. Key Responsibilities - Support the General Manager in day-to-day operations, including opening/closing procedures. - Ensure high standards of customer service and guest satisfaction. - Supervise and motivate front-of-house (FOH) and/or back-of-house (BOH) teams. - Handle customer complaints and resolve issues promptly. - Assist in staff training, development, and performance reviews. - Monitor and manage stock levels, orders, and deliveries. - Ensure health & safety, food hygiene, and licensing regulations are followed. - Help manage labour costs, rota scheduling, and payroll inputs. - Drive sales and assist in achieving revenue and profitability goals. - Cover the manager’s responsibilities in their absence. Skills & Experience - Previous experience in a supervisor or assistant management role, preferably in hospitality or F&B. - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Good understanding of customer service principles. - Confident in handling complaints and pressure situations. - Basic financial awareness (e.g. cash handling, P&L understanding). - Familiar with stock management and ordering systems. - Knowledge of health & safety and food hygiene standards. Requirements - Right to work in the UK. - Flexible availability, including evenings, weekends, and holidays. - Fluent in English (spoken and written). - Personal licence (desirable, not essential). - Level 2 Food Hygiene Certificate (preferred).
We are looking for a reliable and organised Canteen Assistant to join our cafe/canteen team. This role involves preparing food items such as sandwiches, paninis, wraps, and jacket potatoes, maintaining cleanliness and hygiene, and supporting the smooth daily operation of the canteen. Prepare and serve a variety of fresh food items (e.g. sandwiches, paninis, wraps, jacket potatoes) Maintain a clean and tidy work area Clean up after food prep and service, following hygiene and safety standards Restock ingredients and ensure supplies are properly stored Support the team with general kitchen and front-of-house duties as needed
Reggae Kitchen is a bold and vibrant Caribbean takeaway bringing the authentic flavours of the islands to the heart of the community. We’re now looking for an experienced and highly organised Takeaway Manager to oversee our busy takeaway and delivery service. This role is perfect for someone who thrives in a fast-paced environment and takes pride in delivering top-quality food and friendly service every time. Key Responsibilities: • Lead and manage the day-to-day operations of the takeaway service at Reggae Kitchen. • Supervise and support takeaway staff including counter assistants, packers, and delivery drivers. • Oversee order flow from in-house and online platforms such as Uber Eats, Deliveroo, and Just Eat. • Ensure all food is prepared, packed, and presented to high standards before leaving the kitchen. • Communicate effectively with the kitchen team to maintain efficiency and accuracy. • Handle customer queries, issues, and complaints promptly and professionally. • Maintain stock levels of packaging, condiments, and other takeaway supplies. • Uphold cleanliness, hygiene, and food safety standards at all times. • Monitor performance of third-party delivery services and identify ways to improve service. • Work closely with senior management to develop and grow Reggae Kitchen’s takeaway offering. Requirements: • Experience in a similar role within a fast-paced takeaway, restaurant, or food delivery environment. • Confident in managing a small team with strong leadership and communication skills. • Organised, reliable, and able to stay calm under pressure. • Comfortable using delivery apps, POS systems, and managing multiple orders at once. • Passion for Caribbean cuisine and culture is a big plus. • Strong customer service skills and a proactive attitude. • Flexible availability, including evenings, weekends, and peak trading times. Benefits: • Competitive salary with performance-based bonuses. • Staff meals and generous discounts on Reggae Kitchen favourites. • Opportunity to grow with a fast-rising Caribbean food brand. • Supportive and community-focused team culture. • Ongoing training and development opportunities.
Legal Assistant/caseworker Part-time: Monday to Thursday – 10 am to 4 pm Salary: £22,500 to £24,999 Term: Maternity cover/potential to stay on after. Job Description We are a boutique law firm specialising in debt recovery, landlord and tenant and dispute resolution. An exciting opportunity has arisen for an experienced legal assistant/caseworker for maternity cover with potential to stay on after. You will be a friendly, hard-working, trustworthy, punctual, reliable, self-motivated, well-organised, tech-savvy, and ambitious legal assistant/caseworker to assist our firm's Principal Solicitor/Managing Director and run some undisputed cases independently. The candidate should be able to type and offer general secretarial administrative and paralegal support as and when required. The caseload will include debt recovery, landlord & tenant, and general dispute resolution. Role · Handling simple undisputed debt recovery and landlord & tenant cases under supervision. · Assisting with disputed cases as directed. · Diary & post management (including scanning incoming post, uploading to our case management system & taking post to the Post Office, handling petty cash). · Preparing pdf & hardcopy bundles and assisting to prepare for hearings/trials. · Legal research, gathering evidence, checking accuracy, checking enclosures and assisting to progress cases. · Drafting legal documents, e.g., s21/s8 notices, directions/PTR questionnaires, and cost schedules, and assisting in creating precedent workflows. · Typing dictations and collating relevant enclosures. · Assisting counsel at court hearings and trials by taking notes. · File opening, client verification & AML/POCA checks/searches. · Readying materials for trial proceedings including documents, evidence and verifying factual information. · Communicating with clients and fee earners with simple requests. Communicating with the court and opponents as instructed. · Drafting basic correspondence. · Reporting to manager/weekly meetings. · Time recording. · Working to strict deadlines. · Assisting with accounting and billing. · Monitoring and ordering stationery. · Article & blog writing. Other skills Excellent communication, administration and organisation skills. Good punctuation and grammar. Able to touch-type and good IT skills. Works well under pressure. Works well as part of a team and independently. Qualifications Maths & English GCSE or Equivalent. 2-3 A’Levels or Equivalent. Desirable Some experience in debt recovery, landlord & tenant, and dispute resolution gained within the legal industry in England and Wales and/or can demonstrate relevant qualifications achieved. Degree, minimum 2.2 or equivalent. NB: A fixed term contract for international students looking for work experience in the UK with valid work visas may also be considered.