General Manager
1 month ago
£37500–£40000 yearly
Full-time
Wimbledon Park, London
About Amtel:
Amtel operates at the forefront of the hospitality industry, offering memorable experiences across a diverse portfolio of pubs, cafes, and restaurants. Our commitment to excellence, community, and innovation drives us to create spaces where every guest feels valued and every moment becomes a cherished memory.
About The Woodman:
Nestled in the heart of Wimbledon Park, The Woodman is not just a pub; it's a home away from home for our patrons. Known for our welcoming atmosphere, extensive selection of beers and ales, and our commitment to quality service, we're a place where stories are shared, and laughter is abundant.
Position Summary:
We are seeking a dynamic and experienced General Manager to lead The Woodman. This role requires a blend of passion for hospitality, strong leadership skills, and the ability to provide exceptional customer service. The ideal candidate will oversee all aspects of our operations, ensuring that The Woodman not only meets but exceeds our patrons' expectations and continues to be a cherished gathering spot in Wimbledon Park.
Key Responsibilities:
Oversee daily operations of the pub, ensuring efficiency, quality, and the highest level of service.
Lead and inspire the team to achieve excellence in all areas, from service to kitchen operations.
Develop and implement strategies to enhance customer satisfaction and loyalty.
Manage financial budgets, including labor costs, supplies, and inventory, to ensure profitability.
Foster a positive, collaborative work environment and promote a culture of respect, communication, and teamwork.
Organize and promote events that align with our community-focused brand, enhancing patron engagement and pub visibility.
Ensure compliance with all health and safety regulations, licensing laws, and company policies.
Analyze and respond to guest feedback, implementing improvements where necessary.
Build and maintain strong relationships with vendors, local community members, and stakeholders.
Qualifications:
Proven experience as a General Manager or similar leadership role in the hospitality industry, preferably in a pub or restaurant setting.
Strong understanding of business management, financial principles, and hospitality best practices.
Excellent communication and interpersonal skills, with the ability to engage effectively with staff and patrons.
Ability to work flexible hours, including evenings, weekends, and holidays.
A passion for the hospitality industry and a commitment to providing exceptional customer service.
Relevant qualifications in hospitality management or a related field are advantageous.
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