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  • Sales & Relationship Administrator
    Sales & Relationship Administrator
    3 days ago
    £23000–£25000 yearly
    Full-time
    London

    Location: City of London – Fenchurch Street Salary: £23,000-£25,000 per annum Working Days: Monday to Friday Hours: 09:00 – 18:00 About National Accident Support Line National Accident Support Line (NASL) provides a one-stop solution for people following a non-fault road traffic accident. We help coordinate the services our clients may need following an accident, including vehicle recovery, replacement hire vehicles, vehicle repairs and access to other accident-related services. Our aim is simple: to make the process as straightforward as possible for our clients while building strong, long-term relationships with the repairers and service providers we work alongside. The Role We are looking for a confident, friendly and organised Sales & Relationship Administrator to join our team. The primary focus of this role is to make regular outbound calls to our network of vehicle repairers across the UK. This is not a traditional hard-sales role. Your job is to make contact, build rapport and develop relationships with our repairers, ensuring there is regular communication between them and NASL. We want someone who is comfortable picking up the phone, starting conversations and gradually building genuine professional relationships. You will become a familiar point of contact for our repairer network and help us better understand their businesses, requirements and how NASL can support them. Key Responsibilities • Making regular outbound calls to existing and prospective vehicle repairers., • Introducing yourself and NASL and establishing a positive relationship with each repairer., • Building rapport with repairer owners, managers and other key contacts., • Maintaining regular contact so NASL remains familiar and front of mind., • Learning about each repairer's business, capabilities, services and requirements., • Checking how existing repairers are getting on and identifying any issues or areas where NASL can provide support., • Identifying potential opportunities to strengthen relationships and generate additional business between NASL and repairers., • Updating our internal systems with accurate contact details, notes and outcomes following conversations., • Scheduling appropriate follow-up calls and ensuring agreed actions are completed., • Communicating relevant information or opportunities to the wider NASL team., • Supporting the Sales and Operations teams with repairer relationship management., • Using Microsoft Office, email and our internal systems to maintain accurate records. What We're Looking For An excellent candidate for this role will have: • A confident and friendly telephone manner., • Strong communication and people skills., • The ability to build rapport naturally with different personalities., • Confidence making a high volume of outbound calls., • Good organisational and time-management skills., • Good written communication and basic administrative skills., • Confidence using Microsoft Office and cloud-based systems., • The ability to listen, ask good questions and understand what matters to the person they are speaking with., • A positive, proactive attitude and the ability to work independently., • The discipline to maintain regular follow-ups and accurate notes. Previous experience in customer service, telesales, account management, business development or telephone-based roles would be beneficial, although full training will be provided. Knowledge of the motor repair, accident management or automotive industry would be an advantage but is not essential. What You Get • Internal training and development opportunities., • Opportunity to develop experience in relationship management and business development., • NASL social events and holidays., • Opportunity to work in the heart of the City of London., • Fast-paced and varied working environment., • 1-hour lunch plus 2 breaks., • Opportunity to progress within the business. Our Culture We value people who communicate well, take responsibility for their work and enjoy building positive relationships. Equity, diversity and inclusion matter to us. We welcome applications from candidates from a broad range of backgrounds and experiences and believe that different perspectives make our business stronger.

    Immediate start!
    No experience
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  • Digital Performance & CRM Manager
    Digital Performance & CRM Manager
    3 days ago
    Full-time
    London

    Reporting to the Head of Marketing and working alongside the Marketing Manager, you will play a key role in driving marketing performance across [Firmdale Hotels'](http://www.firmdalehotels.com) eleven properties in London and New York. Using data-driven insights, you will help grow customer acquisition and engagement across our hotels and restaurants through targeted digital marketing campaigns. You will thrive on working with large datasets, uncovering the stories behind the numbers and transforming them into actionable insights that drive performance. You will collaborate with teams across the business, from General Managers to Revenue and IT, connecting data points and developing a strong understanding of both our brand and our guests. ++RESPONSIBILITIES++ CRM & Email Marketing • Own the data integrity and performance of the Firmdale Hotels CRM database, implementing best practices for governance, auditing and data cleansing in partnership with the Marketing Manager., • Drive sustainable database growth across key customer touchpoints, identifying opportunities to enhance guest understanding while maintaining brand integrity and privacy standards., • Analyse audience and booking data to identify seasonal trends, customer behaviours and revenue opportunities, creating targeted B2B and B2C audience segments., • Partner with operational teams to optimise our integrations with wider group booking platforms (SevenRooms, OpenTable, Opera etc.) and leverage customer insights to increase opt-ins, engagement and retention., • Oversee third-party CRM integrations, ensuring data flows seamlessly and systems operate effectively., • Work closely with the Data Protection Officer (DPO) to ensure GDPR compliance and continuously improve data capture, management and retention processes. Paid Digital Marketing • Develop customer acquisition and retention strategies with individual performance metrics, analysis and campaign optimisation., • Support our external agencies with the planning, management and optimisation of paid media campaigns, including PPC, Google Hotel Ads, social media (Meta) and emerging AI-driven advertising platforms., • Monitor campaign performance, provide actionable insights and collaborate with agency partners to maximise return on investment., • Deliver analysis and reporting on all paid media activity, identifying opportunities to improve targeting, engagement and conversion. SEO, GEO & AI • Collaborate with our SEO agency and wider marketing team to improve organic visibility, onsite SEO performance and Generative Engine Optimisation (GEO)., • Lead evaluation of emerging AI technologies, recommending and implementing initiatives that enhance brand visibility across AI search platforms and improve marketing intelligence capabilities. Website & Digital Experience • Work with the Marketing Manager to support the ongoing optimisation of website structure, user experience and conversion performance., • Work with agency partners to refine analytics implementation and measurement frameworks., • Develop and maintain tracking standards, including UTM governance and campaign attribution., • Oversee website-related system updates and ensure digital platforms remain fit for purpose. Strategy, Insights & Reporting • Spearhead digital transformation initiatives seeking out new opportunities to develop and improve the digital marketing function., • Monitor and report on digital performance across the brand and individual hotels, analysing traffic, engagement, database growth, leads and conversions., • Develop and maintain a robust tracking strategy for all marketing campaigns and activations to ensure that we can measure performance across multiple channels (email, social, search, PR and website)., • Work closely with the revenue team to develop data-driven tactical strategies to increase bookings across the hotels at key times of the year and at key parts of the sales funnel, • Manage reporting dashboards and visualisation tools (GA4, TapClicks and other platforms), ensuring stakeholders have access to clear, actionable insights., • Oversee Google Tag Manager and ensure accurate tracking across all digital touchpoints., • Identify growth opportunities across rooms, restaurants, bars and wider hotel experiences through customer and performance analysis., • Communicate insight-led recommendations, successes and key learnings to stakeholders, helping shape future marketing strategy. ++Location and Hours:++ • 9am to 6pm Monday to Friday, based at our Head Office in Soho., • Comfortable working on-site across multiple hotel locations and maintaining a visible presence to embody and represent the brand. ++REQUIREMENTS++ • At least 5 years' experience in digital marketing, preferably in the luxury hospitality sector working across hotels and restaurants, • Strong knowledge of the Google Suite including GTM and GSC, • Comfortable working with large datasets and translating them into actionable recommendations, • Experience working with a restaurant reservation platform, preferably SevenRooms and/or OpenTable, • Strong understanding of Google Ads, SEO, GEO and paid search, • A good understanding of the evolving digital landscape, including AI, • Data-orientated and proactive, • A genuine interest in hospitality and design, • Highly organised with meticulous attention to detail, • Excellent communication and presentation skills

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  • Site Technician
    Site Technician
    5 days ago
    £30000–£31000 yearly
    Full-time
    London

    "Are you a capable and safe driver and do you enjoy driving for work?" "Do you like to use tools and take pride in the finished product?" Then you could be a perfect addition to our Site Operations Team as a Site Installation Technician. At Innowise Works, we specialise in collecting a wide range of traffic-related data for consultancies and local governments. This data plays a crucial role in informing decision-makers and driving key infrastructure and sociological changes to meet the evolving needs of our society. This role is the backbone of our business and is crucial to its success and growth. Here’s a summary of the key responsibilities and requirements: Key Responsibilities: • Data Collection: Install and manage data collection equipment to monitor traffic and pedestrian movements., • Vehicle Operation: Drive a company vehicle to various sites, primarily in London (South), but also nationwide as needed., • Shift Work: The job involves day and night shifts, with a focus on afternoon into evening work, and includes weekend shifts. Core Competencies: Technical Skills: • Competence with Power Tools: Ability to safely and effectively use various power tools for installing and maintaining data collection equipment., • Driving Experience: Familiarity with operating medium to larger vehicles like a Transit van, which is crucial for transporting equipment and personnel. Time Management & Flexibility: Excellent Time Management: Ability to manage time effectively to meet deadlines and schedules, even with the challenges of varying work hours. Flexible Approach: Willingness to adapt to different working hours (day, night, and weekends) and environments, including working alone. Problem Solving & Decision Making: • Good Decision-Making Abilities: Capacity to make sound decisions, especially in dynamic or challenging situations., • Problem-Solving Skills: Ability to address and resolve issues that may arise during installations or in the field. Physical & Environmental Requirements: • Comfortable Working at Heights: Ability to work safely at heights up to 4 meters., • Physical Fitness: Capable of handling the physical demands of the job, including walking, standing, and sitting for extended periods., • Outdoor Work Tolerance: Willingness to work in all weather conditions, maintaining productivity and safety standards. Health & Safety Awareness: • Roadway Conditions: Ability to work safely in a variety of roadway environments, with a strong emphasis on health and safety practices – (Training course provided). Communication: Good Communication Skills: Proficient in communicating via email and telephone, ensuring clear and effective interaction with team members and clients. IT Proficiency: Basic IT Skills: Ability to use basic software tools, which is essential for reporting, data collection, and communication tasks. Experience: • Previous Night and Lone Working Experience: Familiarity with the demands and safety protocols of night shifts and working alone. This role is ideal for someone who is technically inclined, enjoys outdoor work, and is flexible with their working hours. The Benefits of being part of Innowise Works: • Salary: £30k to £31k – Depending on experience, • Hours: 40 hours per week, with the opportunity for overtime., • Generous Leave: 22 days of annual leave, inclusive of bank holidays., • Company Vehicle: A company vehicle provided., • Birthday Leave. Innowise Works is an Equal Opportunities Employer Work Location: On the road

    Immediate start!
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  • B2B Sales Representative – Commission Only
    B2B Sales Representative – Commission Only
    17 days ago
    Full-time
    Mitcham

    B2B Sales Representative – Commission Only Northstar Agency | Remote | United Kingdom Northstar Agency is a UK digital agency providing straightforward, professionally designed websites to small businesses. Our current Starter Website package is priced at £500 setup + £59 per month for hosting and care. We are looking for motivated B2B salespeople who are comfortable speaking with business owners, generating conversations and closing straightforward website sales. Compensation This is a commission-only opportunity. There is no base salary and no guaranteed income. Commission is: 15% of collected setup revenue For our current £500 Starter Website package, this equals: £75 commission per valid completed sale. Commission is paid on Fridays after: • the customer’s setup payment has cleared;, • the order is valid; and, • no refund or chargeback has invalidated the commission. Commission is not paid on: • VAT;, • monthly recurring fees;, • refunds;, • chargebacks;, • failed or unpaid orders. There is no cap on the number of eligible commissions you can earn. The annual pay range displayed on Indeed is an illustration based on sales performance and is not a salary or guaranteed level of earnings. What you’ll do • Contact UK business prospects by phone and email., • Introduce Northstar Agency and our website service., • Speak with business owners and decision-makers., • Identify whether the prospect has a genuine website requirement., • Explain our pricing and scope accurately., • Answer straightforward sales questions using our approved information., • Book sales conversations where appropriate., • Send approved checkout links to interested prospects., • Follow up genuine opportunities., • Maintain accurate records of calls, emails, replies and outcomes., • Respect all opt-outs and Northstar’s marketing compliance procedures. What we provide • A straightforward service to sell., • Clear fixed pricing., • Approved sales scripts and objection handling., • Product and process training., • Sales materials and website examples., • Prospecting guidance., • A structured sales tracking system., • Ongoing support where needed. The offer you will be selling Starter Website — £500 setup + £59/month The package currently includes: • up to five static website pages;, • mobile-responsive implementation;, • contact form;, • basic metadata;, • two revision rounds;, • a target launch within five business days after all required client assets are received;, • ongoing hosting and care. We do not promise or guarantee Google rankings, traffic, enquiries, leads or revenue. Sales representatives must never make guarantees or claims that Northstar has not authorised. Who we’re looking for You may be a good fit if you: • are confident speaking with business owners;, • communicate clearly and professionally;, • are comfortable making outbound B2B calls;, • can handle objections without becoming pushy;, • are organised with follow-ups;, • are commercially driven;, • can work independently;, • understand that commission is earned only when customers actually buy. Previous B2B, telesales, business development, digital marketing or website-sales experience is useful, but strong communication and sales ability matter more. Working arrangement This is a remote, commission-only sales opportunity. There are no guaranteed earnings. The intended arrangement allows sales agents substantial flexibility over when and where they carry out their sales activity, subject to customer, data-protection, marketing-compliance and brand requirements. Full engagement terms will be provided before sales activity begins. Important sales standards Northstar takes customer trust seriously. You must: • identify yourself and Northstar Agency accurately;, • make clear when communication is commercial;, • never invent testimonials, clients, results or scarcity;, • never guarantee rankings, traffic, leads or revenue;, • respect objections and opt-outs immediately;, • follow Northstar’s approved prospecting and calling procedures;, • keep prospect and customer information confidential. Failure to follow these standards may result in the engagement ending. About Northstar Agency Northstar Agency Design, Build, Grow We help UK businesses establish a professional online presence through clear, fixed-scope website services. If you are confident selling to UK businesses and prefer a performance-based opportunity where your commission is directly linked to completed sales.

    Immediate start!
    No experience
    Easy apply
  • Lead Barista & Front of House
    Lead Barista & Front of House
    18 days ago
    Full-time
    London

    About Us At Victoria Reign, we are redefining the salon experience. We aren't just styling hair we are building a destination. Alongside our luxury hair services, we feature a vibrant, standalone-quality drink and food bar designed to attract both our salon clients and foot traffic from the outside community. We want to make noise, set trends, and be known as the absolute best spot in town for specialty drinks and bites. We are growing fast, and we need an ambitious trailblazer to help us dominate the local scene! The Role We are looking for an energetic, charismatic Lead Barista & Front of House superstar to run our front-of-house operations. You will be the heartbeat of Victoria Reign, crafting incredible drinks, dazzling walk-in customers, and making sure every salon client feels pampered. This role is a mix of high-end hospitality, beverage artistry, and community buzz-building. Key Responsibilities: Next-Level Beverage Craftsmanship: Master the bar by crafting exceptional specialty coffee, ceremonial-grade matcha, and vibrant, healthy juices and smoothies that rival any top-tier café. Front of House & Community Engagement: Welcome walk-in customers and salon guests alike with infectious energy, handling orders, running the till, and turning casual visitors into regulars. Bake & Bite Service: Showcase our curated selection of premium sweet and savoury bakery bites. Brand Ambassadorship & "Making Noise": Help us stand out! Bring creative ideas to draw in outside foot traffic, engage with the local community, and build our reputation as the best spot around. Immaculate Standards: Maintain a spotless, gorgeous bar and front-of-house area that reflects the high standards of the Victoria Reign brand. What We Are Looking For: Proven experience as a high-volume barista or high-end hospitality professional. Aesthetic and technical mastery in coffee making, matcha whisking, and blending juices/smoothies. A naturally magnetic, outgoing personality who loves interacting with people and building a loyal customer base. The hustle and multitasking skills needed to balance a busy rush of outside customers and pampering salon clients. An entrepreneurial mindset: Someone who is fiercely passionate, hungry to grow a brand, and wants to leave their mark on a rapidly expanding company. What We Offer: Competitive hourly wage plus opportunities for performance-based bonuses/tips. Genuine career progression as we expand our footprint. A creative, trend-setting environment where your ideas to "make noise" are actually heard and implemented. Generous perks and heavy discounts on salon services. How to Apply Are you ready to help us shake up the local scene and build something legendary? We want to hear from you! Send your CV and a quick note telling us your signature drink and why you're ready to make some noise or pop into the salon to introduce yourself in person.

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  • Cleaner
    Cleaner
    26 days ago
    £12.71–£12.8 hourly
    Full-time
    Tooting Bec, London

    Supermarket Cleaner – Full-Time We are looking for a reliable, hardworking and experienced Cleaner to take full responsibility for maintaining a high standard of cleanliness and hygiene throughout our supermarket. As the main cleaner on site, you will be responsible for ensuring that all customer and staff areas are kept clean, hygienic, neat and presentable throughout the day. Key Responsibilities • Sweep, brush and mop floors regularly throughout the shift., • Continuously monitor the shop floor and promptly clean spills, dirt and other hazards., • Dust and wipe down shelves, surfaces, fixtures and customer-facing areas., • Clean and maintain toilets and staff facilities to a high hygiene standard., • Empty bins and dispose of waste correctly., • Keep entrances, aisles, checkout areas and other high-traffic areas clean and tidy., • Carry out routine and deep-cleaning tasks as required., • Keep cleaning equipment clean, organised and stored safely., • Monitor cleaning products and inform management when supplies need replenishing., • Maintain excellent hygiene and cleaning standards in line with health and safety requirements., • Proactively identify areas that require cleaning without needing to be instructed. Hours & Working Pattern • Full-time position, • 5–6 days per week, • 8-hour shifts, • Applicants must be flexible regarding working days and shifts. Requirements • Previous professional cleaning experience is essential., • Must be confident working independently and managing all cleaning duties., • Reliable, punctual and hardworking., • Strong attention to detail and high standards of cleanliness., • Able to work efficiently and stay on top of cleaning throughout a busy trading day., • Able to carry out physical cleaning duties, including regular sweeping, mopping and general cleaning. We are looking for someone who takes pride in their work, uses their own initiative and understands the importance of maintaining a clean, safe and welcoming supermarket for customers and staff.

    Immediate start!
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  • Delivery Driver
    Delivery Driver
    1 month ago
    £11–£13 hourly
    Part-time
    Buckhurst Hill

    Have you ever thought of being a Delivery Driver? Do you love driving and want a fun, flexible role in a fast-paced team environment? At Kaani Kaana, we are a friendly, family-run company dedicated to delivering excellent customer service and ensuring all deliveries arrive piping hot and on time, every time! We make sure to look after our team and offer competitive pay, great benefits, and structured training programs to help you learn new skills and progress within the company. About the Role As a Delivery Driver, you will play a vital role in ensuring our customers receive their orders safely, accurately, and on time. You will serve as the face of our business, providing exceptional customer service while maintaining the high standards and reputation of Kaani Kaana. • Working Hours: Standard shifts fall within 5:00 PM – 10:00 PM. (e.g., 5:00 PM–9:00 PM, 5:30 PM–9:30 PM, or 6:00 PM–10:00 PM). • Shift Flexibility: Hours may vary depending on business needs. You will always be paid for a minimum of 3 hours per shift on quieter days, and overtime is available at your standard hourly rate during busier periods. • Vehicles: Drivers must use their own car. Key Responsibilities Delivery Duties • Deliver customer orders safely, securely, and promptly, strictly adhering to road traffic laws and safety policies. • Ensure all food arrives piping hot, in excellent condition, and presented professionally. • Provide outstanding customer service, resolve basic queries courteously, and uphold a positive brand image. • Manage cash and card transactions accurately in line with company procedures. • Report any delivery issues or incidents to management promptly. • Return delivery bags to the store immediately after each delivery. In-Store & General Support When delivery demand is low, you will assist as part of the team with simple day-to-day tasks, including: • Placing stickers on lids. • General cleaning and maintaining the cleanliness of the store, delivery station, and customer areas. • Following hygiene, health, and food safety procedures. • Acting as a helpful hand to support the smooth running of the business. Requirements & Essential Skills • Age: Must be 18 or older. • Licence & Vehicle: Valid UK Driving Licence and access to your own car. • Work Authorization: Must possess and present valid Right to Work documents for the UK. • Availability: Available to work evenings and weekends (Mon–Sun options available). Overtime may occasionally be required. • Attributes: Good communicator, hard-working, enthusiastic, willing to learn, and passionate about doing a great job. • Uniform & Professionalism: Must maintain a clean, professional appearance wearing dark trousers, dark trainers, and a Kaani Kaana branded top while on duty. • Vehicle Policy: Passengers are strictly prohibited in your car during your shift. Pay & Delivery Rates • Competitive Base Pay: Industry-leading pay with comprehensive training provided. • Delivery Allowance: Earn £1.00 per delivery for distances up to 3.5 miles, plus an extra £0.50 per additional mile beyond 3 miles. • Tips: Keep 100% of the tips you receive! Benefits We pride ourselves on offering some of the very best benefits in the industry: • Annual Team Parties: Annual Eid and Christmas parties with music, food, drink, and entertainment—plus you can invite up to two family members on us! • Staff Meals: Wholesome team meals provided, along with bottomless tea while working. • Generous Discounts: 30% off food for all employees, and 20% off for family and friends. Deliver takeaway orders safely and on time while providing polite customer service and following all road safety requirements.

    Immediate start!
    No experience
    Easy apply
  • Multi Drop Driver
    Multi Drop Driver
    2 months ago
    Full-time
    Erith

    Emoves Logistics is recruiting reliable and motivated Multi-Drop Delivery Drivers to work with our network of leading courier and logistics partners across the UK. We connect drivers with established delivery contracts and provide ongoing operational support to help them succeed. A key benefit of joining Emoves Logistics is access to our van rental programme, offering reliable, delivery-ready vehicles for drivers who do not own a suitable van or prefer a hassle-free rental solution. This enables drivers to start earning quickly without the upfront cost of purchasing a vehicle. Key Responsibilities • Complete daily multi-drop delivery routes efficiently and safely., • Load, unload, and secure goods to prevent damage during transit., • Deliver products to customers on schedule while maintaining a professional attitude., • Verify delivery documentation and obtain proof of delivery where required., • Carry out vehicle safety checks before and after each shift., • Plan routes effectively to maximise efficiency and meet delivery deadlines., • Communicate with dispatch regarding delays, route changes, or delivery issues., • Handle customer queries professionally and report any concerns to management., • Follow all road traffic laws and company health and safety policies., • Maintain the cleanliness and general condition of the delivery vehicle. Skills and Experience • Previous experience as a multi-drop delivery driver is preferred., • Full, valid driving licence appropriate for the vehicle being driven., • Good knowledge of local road networks and navigation systems., • Excellent time management and organisational skills., • Strong customer service and communication abilities., • Ability to work independently and manage a busy delivery schedule., • Physically fit and capable of lifting and carrying goods safely., • Reliable, trustworthy, and punctual., • Basic numeracy and literacy skills for completing delivery paperwork or using handheld devices. Desirable Qualifications • Experience using handheld delivery scanners or route management apps., • Clean driving record., • Manual handling training (preferred but not essential). Working Conditions • Full-time or part-time opportunities available., • Early morning, evening, weekend, and holiday work may be required., • Work involves regular driving, lifting, loading, and unloading of goods., • Uniform and company vehicle may be provided. Performance Expectations • Complete deliveries accurately and on time., • Maintain a high standard of customer service., • Drive safely and responsibly at all times., • Keep delivery records accurate and up to date., • Contribute positively to the team and uphold company values. What We Offer • Access to contracts with leading UK logistics companies., • Flexible van rental packages, providing delivery-ready vehicles with maintenance support where applicable., • Competitive earning opportunities., • Flexible working arrangements., • Ongoing support from the Emoves Logistics team.

    Immediate start!
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