Usual working days and hours: Full-time, 35 hrs p/w with a flexible working pattern Salary: £28 - £30,000 per year dependent on experience Usual place of work: This position will be home-based but local travel will be regularly required Contract: Permanent, starting within Q4 2025 Reports to: Report to the Chair of the Branch Board of Trustees The Role We’re looking for a Branch Manager with proven success in the charity sector and a strong focus on income generation. You’ll play a key role in giving animals a second chance by managing our day-to-day operations, leading our teams and driving new revenue streams. Managing our independent charity, you’ll work closely with its Trustees to grow our profile, build sustainable income and act as the main point of contact for our staff, the public, partners and volunteers. This is a varied, hands-on role with plenty of autonomy — no two days are the same. About Us RSPCA South West London branch is an independently registered charity based in Wandsworth, SW18. Our mission is to make sure that all animals have a good life, by rescuing and caring for those in need, by speaking on behalf of all animals and by inspiring everyone to treat them with compassion and respect. Your Key Responsibilities Lead income generation: Oversee shop operations, online sales, grants and fundraising efforts to maximise revenue. People management: Line-manage shop, sales and welfare staff, oversee budgets and staff performance and ensure targets are met. Expand fundraising: Maintain existing and identify new income streams including grants, campaigns, events and donor engagement. Branch operations: Manage day-to-day administration, compliance, health and safety, communications and volunteer coordination. Promote our mission: Support local outreach, animal welfare work, and public engagement through social media and community partnerships. You’ll Bring ● Strong background in income generation, budgeting and team leadership. ● Proven experience and effectiveness in the charity sector. ● Excellent people skills — comfortable managing staff and volunteers. ● Self-starter with great organisation, adaptability and problem-solving ability. ● Passion for animal welfare and alignment with the RSPCA’s mission. ● Competent with digital tools (Google Workspace, Canva, Microsoft Office). ● Over 18 with a full UK driving licence and able to travel regularly around the branch area. ● GCSEs in Maths and English (or equivalent functional skills). What We Offer ● Flexible working week. ● Workplace pension and staff discounts. ● 24/7 free staff wellbeing support. ● Ongoing training and career development. ● A rewarding role where your work directly helps vulnerable animals. Ready to drive change and raise vital funds for animal welfare? Apply today a cover letter detailing how your experience and skills fits with each of the key role responsibilities. Applications without a cover letter will not be considered for an interview. Additional Information Applications for the position will remain open until we have found a suitable applicant, therefore we recommend applicants apply early, as we do expect a high volume of interest in the position. There will be a probation of three months for the selected candidate. Our branch area currently covers SW11 1-3, SW15 1-6, SW18 1-5, SW19 1, SW19 3-8, SW20 0, SW20 8-9, SM1 1-4, SM2 5-7, SM3 8-9, SM4-6, SM5 1-4, SM6 0, SM6 7-9, KT4 7-8. We strongly believe in being an innovative, diverse, and inclusive organisation and recognise that diversity in all our people will help achieve that purpose and our mission more effectively. We actively encourage and seek applications from a wide diversity of candidates. In order to comply with legal requirements, we ask all potential candidates to provide their eligibility to work in the UK as part of the selection procedure. If you are invited to an interview, you will be asked to bring the appropriate original documents with you. Organisation type: CIO Registered Charity 1209355 The position is being recruited for by the RSPCA South West London Branch CIO registered charity number 1209355 and not the National RSPCA.
We are looking for a highly organised and motivated Event Coordinator to play a key role in the planning and delivery of professional events. This position involves working closely with colleagues, participants, sponsors, and suppliers to ensure each event is delivered smoothly, on time, and to a high standard. Key Responsibilities Liaise with all event participants, including speakers, sponsors, delegates, and suppliers. Database creation and maintenance of all participants. Assist in the planning, scheduling, and coordination of event programmes. Manage the production and delivery of event materials (agendas, signage, delegate information). Ensure branding and sponsorship commitments are fulfilled across all event activities. Oversee logistical arrangements with venues, catering, and technical providers. Support delegate registration and provide on-site assistance during events. Act as a central point of contact for participants before, during, and after events. Assist with post-event evaluation and reporting. Person Specification Essential: Excellent organisational and multitasking skills. Strong communication and relationship-building abilities. Ability to remain calm under pressure and solve problems quickly. Good attention to detail, with a focus on presentation and quality. IT literacy, including Microsoft Office applications. Desirable: Previous experience in event coordination or administration. Familiarity with event registration systems or CRM tools. Interest in marketing and communications related to events.
We are looking to recruit a Guest Service Assistant to join our Front Office Team. This is an opportunity for either an experienced receptionist or for someone with no previous experience, who has a genuine desire to work within the hospitality industry. However, service with a smile and personality is a must. You should possess excellent communication skills, with a good command of spoken English. The role will involve welcoming our guests to the hotel in a friendly and helpful manner, assisting with many and varied guest requirements from check-in to check-out, ensuring excellent guest service at all times. You must have a friendly and polite manner and you will be expected to care for all our customers in a helpful, professional and efficient way. Experience - Previous experience working within a reception environment preferred, but not essential - Skills and Knowledge - Strong Communication skills (verbal, listening, writing), good level of English essential - Pro-active and reliable - Able to work alone and within a team SPECIFIC DUTIES - Ensure bookings for bedrooms and restaurant are taken in a timely, accurate and professional manner - Manage all guest queries in a professional and courteous manner - Ensure all banking and cash handling procedures are followed - Ensure guests are looked after when they enter the Hotel ensuring all registration documents are filled out. - Up-sell whenever possible to increase revenue - Work with other departments on a regular basis to ensure guest satisfaction - Be knowledgeable about all areas of the hotel - Work environment kept clean, tidy and safe at all times in line with Health and Safety legislation. As a Receptionist, you will work shifts any 5 days out of 7.
Job Description – Lead Generator Support Location: London & Remote (UK-wide outreach) Job Type: Commission-based About Us Taliani Digital is a growing digital marketing and sales support agency, specialising in lead generation, online visibility, and growth solutions for SMEs. We work with innovative businesses across multiple industries, including payment solutions, fintech, hospitality, and professional services. We are expanding our team and seeking motivated Lead Generators to support our payment solutions division. This role is ideal for individuals who are energetic, persuasive, and eager to develop a career in sales and digital marketing. Key Responsibilities • Identify and contact potential businesses that could benefit from modern payment machine solutions., • Generate and qualify leads., • Maintain a pipeline of prospects., • Arrange appointments and demonstrations for the sales team., • Build relationships with business owners and decision-makers in retail, hospitality, and service sectors., • Stay up to date with industry trends and competitor offerings in payment solutions. Requirements • Previous experience in lead generation, telesales, field sales, or customer service (preferred but not essential)., • Strong communication and interpersonal skills., • Good background in Mathematics with the ability to understand and explain costs and savings., • Self-motivated, target-driven, and results-oriented., • Comfortable using digital tools, Microsoft Office/Google Workspace., • Ability to work independently as well as part of a team. What We Offer • Competitive commission-based structure with uncapped earning potential., • Flexible working hours with remote and hybrid options., • Training and ongoing support in sales, digital marketing, and fintech., • Clear progression opportunities into sales executive or account manager roles., • The chance to be part of an ambitious and supportive team. How to Apply If you are enthusiastic, ambitious, and ready to grow with us, please submit your CV along with a short cover letter.
An exciting role where you will be involved in the running of live music events across London. You will be working as a box office attendant, backline tech, artist liaison, stage manager at different London live music venues. Working on Friday and Saturday afternoons / evenings. There will also be some optional Thursdays and Sundays shifts available. An ideal applicant would have a passion for live music, play drums or guitar, be confident, friendly, numerate, have good communications skills, and some experience in a live music setting.
Job Description: Cafe General Manager at Pique Salary:35,500k (incl. Service charge) Perks: Class pass membership 40% off Pique cafe offering Who are we? Pique was founded in 2017 as a picnic delivery company and since then has grown into one of London’s most sought after caterers for breakfast & lunch events. The dream was always to open a café and this dream became a reality in January 2024 when we opened our first site on Lavender Hill. The café is popular both in the week and weekends as both a breakfast, brunch and lunch spot. It seats up to 40 inside with seating for another 20 outside. The café has gone from strength to strength and is becoming a real part of the Lavender Hill community. We run a fortnightly book club, ran a successful first ‘pub’ quiz night and are looking to grow this side of things. Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. Our focus on sustainability, quality and style sets us apart from the rest. Essential Experience & Skills • Experienced in managing large teams and busy services, • Passionate about hospitality & customer service, • Strong Barista skills (dialling in, latter art, espresso pulling), • Upbeat and able to lead a team to deliver exceptional service at all times, • Intuitive, quick to think on their feet, and able to keep a level head during busy and challenging times, • Well-presented and a good team player, • An excellent communicator, • Keen eye for detail and sense or urgency Key Responsibilities: Team • Ensure customer service excellence remains the top priority in all café operations, Ensure the FOH team represents the Pique brand by providing top-tier service with energy and enthusiasm., • Serve as the main point of contact for the team, addressing business-related queries or directing staff to the appropriate department or person., • Accurately record all staff sick days and annual leave in line with Head of Operations, • Recruit, train, and motivate staff to deliver enthusiastic and exceptional customer experiences., • Ensure staff rotas align with contracted hours while adapting to fluctuating business levels to maintain reasonable labor costs Operational • Maintain operational consistency, including opening/closing procedures, customer service, check-backs, and ensuring the café remains clean and presentable through in-service checks., • Handle customer complaints, ensuring that any issue is escalated to the management team (GM, Assistant Manager, or Supervisors) this includes replying to reviews (Just GM), • Oversee daily completion of checklists in accordance with health and safety protocols, updating procedures as necessary based on business or service changes., • Keep the Maintenance record and pest control record updated and in use (along with the head chef), • Increase café revenue, reported every 3 months through sales efforts and successful events and general running of the cafe - this is not a streamline increase and should be reported as such with relevant data, • Ensure the Pique brand remains highly visible through consistent, high-quality service, active community involvement, and strong team performance as well as social media representation on any relevant platforms Event Coordination • Manage customer enquiry regarding café events and private bookings and cafe catering pre orders, • Help organize staffing, and handovers for relevant events, • Gather and analyse feedback post-event to improve offerings and ensure customer satisfaction.