Higher Clerical Officer
2 months ago
Belfast
Higher Clerical Officer, Belfast, £12.31 per hour, Your new company A Large Public Sector/Healthcare Organisation are recruiting for a Band 3 Higher Clerical Officer. To be successful in this role you must have a minimum of 6 months experience within a hospital admin role. It would also be highly desirable if you had experience/training with Epic/Encompass Your new role The post holder will support the physiology and medical team within Respiratory/Sleep Investigations in the provision of an administrative service to consultant(s) and teams.Main Duties / Responsibilities For all of the following areas the post holder will; • Undertake any secretarial tasks appropriate to the band as required., • To act as a point of contact for all forms of communication between the Consultant, patients, relatives, all hospital staff, General Practitioners and their staff and outside agencies., • Effectively deal with telephone calls from patients, relatives, hospital staff and General Practitioners and other individuals or organizations, taking messages, ensuring follow-up and resolving any problems as appropriate to band., • Assist in the co-ordination of arrangements and documentation to ensure patients receive treatment at the right time, with the test results made available to Consultants and Clinical team when necessary., • Participate in meetings and take appropriate action in line with service provision as appropriate to band., • Record and process all referrals on the appropriate IT system and undertake checks in line with service protocols and procedures., • Open and prioritise all incoming mail and action accordingly., • Ensure all medical case notes are appropriately maintained in accordance with Trust Policies and Procedures., • Obtain patient’s case notes and x-rays as necessary., • Register new patients and create a new set of patient notes as required., • Register patients on the waiting list or arrange their admission, as appropriate., • Collect and collate statistical information., • Participate in the development of local policies and procedures as appropriate., • Maintain and record information in relation to statutory procedures and notify the appropriate Authority., • When necessary deal with fast track referrals to ensure timely appointments are made., • Assist patients and their carers by arranging translation/interpretation facilities., • Provide secretarial cover appropriate to the band as and when necessary to ensure an efficient secretarial service is maintained in the absence of colleagues., • Arrange patient transport as and when required as per local arrangement., • The post holder will be working in a changing environment. He/she will be expected to adapt to change and undertake other duties within the band of the post as required., • £12.31 per hour, • Start date 9th September, • 37.5 hours per week, • BelfastWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4714507