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Head of Customer Insights Chester | Highly Competitive/ fitting salary with flex Zachary Daniels is proud to be partnering with a leading consumer brand to appoint a Head of Retail & Customer Insight. This is a senior leadership role responsible for driving customer insight, market intelligence, and advanced analytics to shape commercial strategy and accelerate growth. The Role: • Lead the end-to-end cus... ZIPC1_UKTJ

🚀 Confidential Hire: Head of Operations, Customer Service & Customer Experience We’re looking for a dynamic, ambitious Head of Operations to lead the full customer journey — from warehouse fulfilment to world-class customer support — for a fast-growing entrepreneurial consumer brand. In this strategic role, you’ll scale operations, elevate the delivery experience, and build a customer service function that truly reflects a premium brand. The business is in high growth and for the right person will lead to various growth projects and the opportunity to grow in role. What You’ll Lead: • Warehouse & fulfilment excellence (speed, accuracy, quality), • Logistics, delivery partners & seamless returns, • A high-performing Customer Service team across all channels, • End-to-end CX strategy, metrics, and continuous improvement, • Operational systems, data dashboards & scalable processes, • Cross-functional leadership and culture-building What You Bring: ✔ 7+ years in operations, logistics or CX in a high-growth environment ✔ Strong team leadership and customer-centric mindset ✔ Process builder with sharp analytical skills ✔ Passion for operational excellence and unforgettable experiences What Success Looks Like: • A robust QA framework across both fulfilment & CS, • Delivery of standout CX/ops improvement projects, • Tools & processes that scale with the brand’s growth If you’re an operations leader who loves building, improving and delivering exceptional customer experiences, this confidential opportunity could be your next big step. 👉 Message to express interest. Please email your CV. (Full JD available on request.)

Role Title: Head of E-Commerce Salary: Excellent salary plus bonus and benefits Location: Office based in Cheshire Our client is a high-growth online business with an entrepreneurial culture, delivering innovative products within the B2C sector. As they continue to scale, we’re looking for a strategic and hands-on Head of E-Commerce to lead their digital growth and take their online presence to the next level. The Head of E-Commerce will bring a wealth of experience in leading online trading, merchandising, CRM and project management of UX and CRO improvement. They will be responsible for driving revenue and brand growth across all digital channels. This role is ideal for someone who’s commercially minded, creative, and excited to shape the future of our direct-to-consumer business. Key Responsibilities: • Develop and own the end-to-end e-commerce strategy to drive online sales, profitability, and brand growth, • Lead digital commercial planning, including forecasting, trading performance, and promotional calendars, • Ensure the website delivers best-in-class performance, UX, conversion, and brand consistency, • Monitor and analyse daily and weekly performance metrics, taking action to improve conversion rate, AOV, retention, and customer experience, • Oversee product launches, online merchandising, and category management, • Manage a structured roadmap of A/B testing, CRO initiatives, and analytics-led improvements, • Work closely with the marketing team to grow traffic through SEO, paid media, social, email, and influencer activity, • Own the CRM strategy across Email, WhatsApp, and SMS, including segmentation, automation, and lifecycle journeys, • Lead paid media strategy and account management, controlling budgets and performance, and building out a PPC team as the business scales, • Manage the Amazon platform and affiliate marketing activity, • Partner with Operations, Fulfilment, and Customer Service teams to deliver a seamless end-to-end customer journey, • Improve processes across delivery performance, returns, stock forecasting, and inventory accuracy, • Maintain exceptional standards across product pages, imagery, and content, • Lead and develop the digital and merchandising team, with plans to build out CRO specialist capability as the business grows, • Proven experience in a senior e-commerce leadership role, ideally within beauty, lifestyle, or a D2C consumer brand, • Strong commercial mindset with a demonstrable track record of driving online revenue growth, • Highly data-driven, with deep understanding of CRO, SEO, digital marketing, and online trading, • Experience with e-commerce platforms (Amazon preferred), analytics tools, and CRM/email systems (Bloomreach preferred), • Excellent leadership, communication, and project management skills, • A balance of strategic vision and hands-on execution If this sounds of interest, please send your CV in Word format, quoting reference 33598/LT/ED detailing your current remuneration package and availability. If your application is of interest, one of our consultants will be in touch. We regret that due to the high volume of responses, only those candidates who are progressing to the next stage will be contacted.

Head of Customer Insights Chester | Highly Competitive/ fitting salary with flex Zachary Daniels is proud to be partnering with a leading consumer brand to appoint a Head of Retail & Customer Insight. The Role: Lead the end-to-end customer insight and analytics strategy Deliver deep understanding

Zachary Daniels is proud to be partnering with a major consumer brand to appoint a Head of Retail & Customer Insights - a truly influential role created to sit at the intersection of people, insight, technology, and commercial strategy. The Opportunity: As Head of Retail & Customer Insights, you wi

Head of Department - Construction Industries. Would you like to work for an organisation that has been nationally recognised for its technical excellence, is investing heavily in construction, and is about to open a brand-new state-of-the-art campus?. A brand-new, purpose-built state-of-the-art camp

As a Sous Chef for Village Hotels we are looking for. Head Chef in the day to day running of our busy kitchen operation, who has a proven track record in delivering a brand lead menu, have high food standards and being able to manage food and payroll cost.

Job Description We invite you to join Pho.And come be part of this stylish and lively restaurant brand opening soon inCheshire Oaks! Were looking for a cool energetic Head Chef to lead our team This is for a Head Chef who knows their stuff, gives ash**tabout this crazy hospitality world, and just

Job Description Head of Customer Insights Chester | Highly Competitive/ fitting salary with flex Zachary Daniels is proud to be partnering with a leading consumer brand to appoint a Head of Retail & Customer Insight.

And come be part of this stylish and lively restaurant brand opening soon inCheshire Oaks! Were looking for a cool energetic Head Chef to lead our team This is for a Head Chef who knows their stuff, gives ash**tabout this crazy hospitality world, and just simply gets it! Salary offer of up to£52

Senior insight or analytics leader from a consumer, retail, or ecommerce environment. Zachary Daniels is proud to represent this client in the consumer space. Zachary Daniels is proud to be partnering with a leading consumer brand to appoint a Head of Retail & Customer Insight.