Offres head of customer service à ScunthorpeCreate job alerts

New Car Sales Manager - Volkswagen Scunthorpe Hours: Full time, 45 hours per week Salary: Competitive basic salary with a generous OTE and bonus scheme, plus use of one of the latest vehicles Benefits: 25 days annual leave plus bank holidays, Ben – Employee Assistance Programme, Discounted Car...

You will take ownership of resolving any instances of service failures, proactively providing resolutions that meet or exceed customer expectations and uphold our brand promise. You will oversee the cultivation of excellent customer relationships and ensure consistently high-quality service acros...

Key Responsibilities: Quality Assurance Management Lead and Mentor the QA team Oversee all aspects of the QA lifecycle, including test planning, design, automation, and reporting Implement and enhance QA methodologies Collaborate closely with Product and Development teams to integrate QA Release ...

Lead and mentor the IT team, fostering a culture of collaboration, innovation, and continuous improvement. Ensure we continue to improve the use of our key business applications such as Prophet and our Business Intelligence apps. Strong knowledge of IT infrastructure, security, and compliance.

To accompany and drive our growth, we are looking for a top- tier Head of Customer Experience to lead our CX function and support us in delivering a first-class member experience. Beyond managing day-to-day operations and priorities, you will empower your team to proactively deliver superior cust...

The successful candidate will be instrumental in ensuring the quality and reliability of our client's software releases, fostering a culture of continuous improvement, and enhancing the overall service delivery capabilities. This role offers a great opportunity to build and shape a critical funct...

Working at the intersection of innovation, insight, and lived experience, you’ll ensure every service we offer is thoughtfully designed, rigorously tested, and truly life-changing. Collaborate with the Head of Service Engagement to ensure. Hybrid (can be based from either our Head office, The

The successful candidate will be instrumental in ensuring the quality and reliability of our client's software releases, fostering a culture of continuous improvement, and enhancing the overall service delivery capabilities. This role offers a great opportunity to build and shape a critical funct...

Interim Head of Waste & Green Spaces London Borough Council £455 per day PAYE - £6500 per day Umbrella or Deemed LTD (Inside IR35) 6 months | Hybrid | ASAP Start I'm working with a London Borough who are seeking an experienced Interim Head of Waste & Green Spaces to le

You will take ownership of resolving any instances of service failures, proactively providing resolutions that meet or exceed customer expectations and uphold our brand promise. To accompany and drive our growth, we are looking for a top- tier Head of Customer Experience to lead our CX function a...

Have you successfully delivered +10% growth, year-on-year, over several consecutive years (+3), in new customers, subscriptions, or members?. Can you point to examples where you’ve optimised CRM, and data strategy, to unlock new customer segments?. Our client has an ambitious 5-year strategy t

Ensure we continue to improve the use of our key business applications such as Prophet and our Business Intelligence apps. Strong knowledge of IT infrastructure, security, and compliance. Proficiency in project management and vendor management.

The successful candidate will be instrumental in ensuring the quality and reliability of our client's software releases, fostering a culture of continuous improvement, and enhancing the overall service delivery capabilities. We have an excellent opportunity for an experienced and strategic leader...

The successful candidate will be instrumental in ensuring the quality and reliability of our client's software releases, fostering a culture of continuous improvement, and enhancing the overall service delivery capabilities. This role offers a great opportunity to build and shape a critical funct...

Lincolnshire County Council (LCC) is looking for a Head of Service - Commercial Infrastructure to lead a small, high-performing commercial team, taking ownership of high-value procurement, supplier negotiations, and contract management across LCC’s infrastructure spend. Head of Service - Commerci...

The successful candidate will be instrumental in ensuring the quality and reliability of our client's software releases, fostering a culture of continuous improvement, and enhancing the overall service delivery capabilities. This role offers a great opportunity to build and shape a critical funct...

Hampshire Music Service (HMS) is one of the largest and most respected music services in the UK, reaching over 30,000 children and young people annually. We are seeking a dynamic and visionary Head of Service to lead HMS and the Hampshire Music Education Hub into its next chapter. Inspiring and d...

Head of Customer Success (Membership Engagement) London Hybrid Up to £50k basic + 20% OTE Are you in membership engagement or customer success in a supervisory capacity looking for your next step up? Or are you an experienced professional in membership, business intelligence, or sponsorship sales...

Our current office attendance approach requires a minimum of 26 days per quarter (approx 2 days per week, which may be subject to change) in CCS office locations or off site meetings with suppliers, customers, partners, networking / industry events. Alongside your salary of £70,389, Crown Commerc...

Exceeding our customers’ expectations- You will oversee the cultivation of excellent customer relationships and ensure consistently high-quality service across all platforms. You will take ownership of resolving any instances of service failures, proactively providing resolutions that meet or exc...

Working collaboratively to help frame the social care elements of the local authority’s self-evaluation process to ensure readiness for SEND Ofsted & Children’s Social Care Ofsted inspections. Start your journey with Head of Service. As a pioneer of diverse recruitment, Sanctuary Personnel is pr

The Ideal Candidate: Previous experience leading a small customer success function ( Previous experience in coaching/mentoring or L&D but as a service/solution, not just part of your role/remit. Prior success off growing and optimising a Customer Success function with a comparable ARR (£0 - £5mil...

Head of User Support - 6 month contract - hybrid - ASAP start - SC clearance needed. Administrative and Support Services, IT System Training and Support, and Software Development.

You will be responsible for: Developing and executing growth marketing strategies that attract, convert and retain readers through paid, owned and earned media Leading bold, high impact campaigns that blend brand storytelling with performance-driven tactics to boost acquisition and engagement Lev...

The Head of Customer Service is a pivotal role responsible for leading and integrating our customer service operations across various channels, including Live shows, online retail, contact centres, brand management, marketing, social media, and public relations. Now, with the help of Hollywood se...

The supply chain development manager creates customised and innovative supply chain solutions optimising supply chain performance and costs with a focus on enabling clients to achieve operational cost reduction, administrative workload reduction, inventory reduction, revenue improvement, improved...

Reporting directly to the CEO, the Head of Customer Experience manages Customer and Helper experience and will be vital in steering the company towards further success and impact. Once a customer contacts us looking for a helper, your team is responsible (with the help of technology) for matching...

The successful candidate will be instrumental in ensuring the quality and reliability of our client's software releases, fostering a culture of continuous improvement, and enhancing the overall service delivery capabilities. This role offers a great opportunity to build and shape a critical funct...

As Head of Service, you'll lead by example, ensuring service standards remain high and consistent, while mentoring a team of floor managers across all venues. Join a dynamic group of 10 bars and restaurants across London and Birmingham, known for their exceptional service and vibrant atmosphere. ...

The successful candidate will be instrumental in ensuring the quality and reliability of our client's software releases, fostering a culture of continuous improvement, and enhancing the overall service delivery capabilities. We have an excellent opportunity for an experienced and strategic leader...

Working at the intersection of innovation, insight, and lived experience, you ll ensure every service we offer is thoughtfully designed, rigorously tested, and truly life-changing. Collaborate with the Head of Service Engagement to ensure. Hybrid (can be based from either our Head office, The Gra...

Developing and executing growth marketing strategies that attract, convert and retain readers through paid, owned and earned media Leading bold, high impact campaigns that blend brand storytelling with performance-driven tactics to boost acquisition and engagement Leveraging first-party data, AI ...

The successful candidate will be instrumental in ensuring the quality and reliability of our client's software releases, fostering a culture of continuous improvement, and enhancing the overall service delivery capabilities. We have an excellent opportunity for an experienced and strategic leader...

The Ideal Candidate: Previous experience leading a small customer success function ( Previous experience in coaching/mentoring or L&D but as a service/solution, not just part of your role/remit. Prior success off growing and optimising a Customer Success function with a comparable ARR (£0 - £5mil...

Assist in developing and implementing IT strategies that align with the business goals of the Group. Ensure we continue to improve the use of our key business applications such as Prophet and our Business Intelligence apps. Proficiency in project management and vendor management.

Key internal contacts: Director of Fellowship, Director of Content and Communications, Head of Media and Public Affairs, Head of Marketing, Head of Digital, Head of Fellowship Engagement, Head of Development and Growth, Finance Business Partner, Director of Finance, and Head of Strategic Partners...

You will take ownership of resolving any instances of service failures, proactively providing resolutions that meet or exceed customer expectations and uphold our brand promise. You will oversee the cultivation of excellent customer relationships and ensure consistently high-quality service acros...

Head of Service Delivery Join one of the the fastest-growing companies, where they leverage AI and a tech-enabled service model to help businesses secure funding. The Role As Head of Service Delivery, you’ll oversee the daily operations of our expanding delivery team — including consultants, wri

The RoleKey purpose of the role is to lead the delivery of a high-performing, customer-focused responsive repairs service, ensuring efficiency, safety, and alignment with corporate priorities. ILM Level 5 or equivalent leadership training) - Experience managing large-scale customer-facing repair ...

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.

The RoleKey purpose of the role is to lead the delivery of a high-performing, customer-focused responsive repairs service, ensuring efficiency, safety, and alignment with corporate priorities. ILM Level 5 or equivalent leadership training) - Experience managing large-scale customer-facing repair ...

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.

Our established Lean consultancy client is committed to helping organisations achieve world-class manufacturing performance through high-impact Lean transformation services. Due to continued growth and client demand, our client is seeking to appoint a permanent, full-time Senior Operations Leader...

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.

We offer you a permanent position in the exciting and varied working environment of air cargo and ground handling. Lead the end-to-end delivery of engineering projects involving the design and installation of material handling systems (e. We are a global leader in sustainable and responsible airp...

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.