Head of customer success jobs in United Kingdom

Head Waiter / Service Trainer This very popular and iconic luxury café and all-day dining restaurant concept has been taking the market by storm since the early 90s. Located only in prime real estate locations across Westminster, we are now seeking a passionate, experienced, and service-driven Head Waiter to join our successful team and support the training and development of our front-of-house staff. The ideal candidate will have strong restaurant floor experience, excellent leadership skills, and a genuine passion for delivering exceptional guest service. As Head Waiter, you will lead by example, support the management team, and train waiters to deliver excellence in service, guest care, product knowledge, and restaurant standards. Responsibilities • Lead, motivate, and support the waiting team during service, • Train new and existing staff in excellent table service and guest care, • Ensure all guests receive a warm welcome and professional service, • Maintain high standards of presentation, communication, and hospitality, • Supervise the restaurant floor and ensure smooth daily operations, • Support staff with order taking, food and drink service, and guest requests, • Coach team members on upselling, menu knowledge, allergens, and service steps, • Monitor service quality and provide feedback to improve performance, • Handle guest queries and complaints professionally and efficiently, • Ensure the restaurant is clean, organised, and ready for service at all times, • Work closely with managers, bartenders, kitchen staff, and other departments, • Support opening and closing procedures when required, • Ensure compliance with food safety, health and safety, and company standards Requirements • Proven experience as a Head Waiter, Senior Waiter, Supervisor, or similar role, • Strong knowledge of high-quality restaurant service, • Experience training or coaching front-of-house staff, • Positive attitude and excellent communication skills, • Ability to lead by example and remain calm under pressure, • Strong attention to detail and guest-focused approach, • Ability to keep the restaurant organised, clean, and under control, • Professional appearance and confident customer service skills, • Flexibility to work full-time, including weekends and busy periods, • Right to work in the United Kingdom is required Benefits • 50% staff discount in all our venues, even on your days off, for you and up to 3 family members, • 4 weeks paid annual holiday, • Learning and development opportunities, • Free meal during working hours, • Competitive pay depending on experience, • Tips, service charge, staff food, and other incentives included, • Around 45 hours per week, • No split shifts Pay Competitive salary depending on experience, from £13.46 to £15.00 per hour, including service charge, plus tips, staff food, and other incentives. Job Type: Full-time Application Questions • Do you have experience in a similar Head Waiter, Senior Waiter, or Supervisor position?, • Do you have experience training or supporting front-of-house staff?, • Can you work full-time? Work Authorisation United Kingdom work authorisation is required. Work Location In person

Join the Acelo Collective, our network of experienced independent Revenue Practitioners. This is not a permanent role. Instead, you'll be considered for project-based client engagements that match your expertise, with assignments typically ranging from a few weeks to several months. About Acelo Acelo is the revenue partner for ambitious B2B businesses. We diagnose what's slowing growth, build the systems to fix it, and help clients create sustainable revenue momentum. Combining experienced operators, proven methodology and AI-enabled delivery, we help businesses generate revenue, retain customers and make better commercial decisions. The Opportunity We're looking for Senior Revenue Leaders who have built, led or transformed commercial functions and can step into client engagements with credibility from day one. You'll lead discovery, diagnose challenges, shape practical solutions and help clients implement meaningful change across sales, marketing, customer success and revenue operations. Supported by Acelo's methodology, proprietary tooling and AI-first approach, you'll focus on delivering outcomes, not just recommendations. Why Join the Acelo Collective? • Access to high-quality, pre-vetted client engagements, • Spend less time selling and more time delivering, • Flexible assignments alongside your existing portfolio, • Proven methodology, proprietary tooling and AI-enabled delivery, • Competitive day rates agreed per engagement, • Opportunity to work alongside experienced Practitioners who have led revenue functions themselves If you’ve carried the number, built teams and delivered commercial change firsthand, we’d like to hear from you.

What you'll get: • £37,000 – 51,900 OTE (including service charge - our data says you can earn between £2 to £4 per hour on top of your pay), • Quarterly Bonus scheme, • Free yummy pizzas and soft drinks on every shift, • Free Sourdough bread to cook at home, • 28 days holiday, • Salary sacrifice pension scheme, • Medicash - Health cash plans e.g.: dental, glasses, physiotherapy, etc., • 24/7 virtual GP access and confidential counselling sessions and advice on wellbeing, money, legal and personal matters., • Cashback, online discounts and discounted shopping vouchers to help with everyday savings., • Gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks., • Annual social events, incentives and competitions, • 50% staff discount when dining in any Franco Manca restaurants, • Up to £500 employee referral scheme (T&C apply), • Ongoing personal growth and development with our Franco Academy all over the UK About Us At Franco Manca, we're not just making sourdough pizza – we're creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza-making under our belt, we've built a loyal following of pizza lovers across the UK. But we're more than just pizza – we're about people, community, and creating a welcoming space where everyone feels at home. What You'll Do: • As a Restaurant Manager, you'll be the driving force behind one of our buzzing pizzerias. You'll lead by example, inspiring your team to deliver exceptional service, delicious food, and an unforgettable experience for every guest who walks through our doors., • You'll take ownership of the day-to-day running of the restaurant, ensuring everything from the dough to the smiles is on point., • Lead, support and develop your team to deliver the very best – whether it's during the lunchtime rush or a busy Friday night., • Be the face of Franco Manca, building great relationships with customers and the local community., • Take care of business – from managing budgets and hitting targets to ensuring health & safety standards are always met., • Celebrate success with your team – because when one of us wins, we all win. What You'll Bring: • You'll have a love of great food and drink – and want to share that passion with others., • Lead with heart and energy, creating a positive vibe that's infectious., • Know your way around a busy restaurant floor and can stay cool under pressure., • Have a sharp eye for the details that make all the difference, from the perfect pizza to the perfect guest experience., • Thrive on building and motivating a team, helping them to grow and achieve their potential., • You're ambitious, with a hunger to grow your career in a business that's growing just as fast. If you have the skills & passion to become a Franco Manca Restaurant Manager, then hit apply and be part of the pioneers of Sourdough Pizza! Franco Manca is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. We welcome applications from everyone and recruit based on skills, experience, and potential. If you need any adjustments during the application or interview process, please let us know and we'll be happy to support you.

Senior Chef de Partie – Oblix at the Shard Located on the 32nd floor of The Shard, Oblix is a sophisticated, contemporary restaurant, split across two different spaces offering views across central London from East to West. Oblix West is a refined, urban dining space with open fire dining and a modern menu. Oblix East offers diners an eclectic mix of innovative dishes along with award-winning cocktails and afternoon tea. About the Role We are seeking an enthusiastic *Senior Chef de Partie* to join our vibrant team at Oblix at The Shard. As a key member of our culinary team, you'll play a vital role in delivering the creativity, precision, and consistency that define the Oblix dining experience, supporting the senior chefs, inspiring the brigade, and ensuring every plate reflects our commitment to excellence. Our Senior Chef de Parties are dedicated, hands-on, and thrive in a fast-paced environment, all while upholding Oblix's renowned high standards. Full of personality and professionalism, you'll inspire your team to deliver the outstanding service and seamless guest experience that define us. Our ideal Senior Chef de Partie • Previous experience as a Chef de Partie, in a high-end, fast-paced restaurant, • Proven ability to lead and inspire a large team, • Eager to learn and develop both yourself and your team, • Excellent attention to detail, • Ability to multitask and prioritise The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can't do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: • World class in-house training; we want you to have all the tools to be the best, • Opportunity to travel the world with our five incredible worldwide brands, • Long service awards show that we love having you around!, • Exciting In-house incentives, • Travel season ticket loan, • Family meals on shift, • Dining discounts across zuma, ROKA, oblix & INKO NITO, • Cycle to work scheme – keep fit and save money on travel, what's not to like? Our Commitment to Inclusivity At Oblix, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you Working at Oblix offers more than just a job—it's an opportunity to be part of a globally renowned brand that values creativity, growth, and excellence It's a place where passion meets opportunity, and where every team member is valued for their contribution

Supervisor – Detroit City Burger | Excel London, E16 Legacy Koncepts is looking for a hands-on Supervisor to join Detroit City Burger, our American-style burger outlet at Excel London. We operate several food outlets across the exhibition centre, including Chozen, Wrapid, Orzo’s Deli and Italian Kitchen. This role will be primarily based at Detroit City Burger, although you may occasionally support another outlet. Excel’s event schedule makes every week different. We need someone who can lead a team through busy services, stay organised when demand changes quickly, and take real ownership of the outlet’s food safety, cleanliness and presentation. Pay, hours and benefits • £15 per hour, with a pay review after six months., • A minimum of 100 hours in each four-week period (an average of 25 hours per week), with additional hours available during busy events., • Shifts follow the event schedule. Weekend work is an expected part of the role, particularly when major events are taking place. We aim to offer occasional weekends off where the schedule allows., • After successfully completing a three-month probation period, you may be eligible for a discretionary performance bonuses of up to £1.50 per hour., • Staff meal on working days, 50% staff discount at other times, training opportunities and a workplace pension. The role You’ll be responsible for the day-to-day running of the outlet during your shifts. You’ll direct and support the team, keep service moving, respond to customers and make sure food is prepared and served to our standards. Food safety and cleaning are a major part of this role. We’re looking for a Supervisor who notices problems early and acts on them—not someone who waits for a manager to point them out. You’ll check that food is stored and labelled correctly, required records are completed accurately, and staff clean as they go. You’ll set clear expectations, follow up when standards slip, and make sure the outlet is properly cleaned and ready for the next trading day. Your responsibilities will include: • Leading, training and motivating food service and kitchen staff., • Organising tasks and adjusting preparation and stock levels to meet demand while controlling waste., • Checking food quality, presentation and speed of service., • Proactively overseeing food safety, date labelling, cleaning and health and safety practices., • Giving staff clear direction and addressing missed standards promptly and constructively., • Resolving customer queries and complaints professionally., • Operating the till, processing payments and completing basic shift administration. What we’re looking for • Experience supervising a team in a busy quick-service restaurant or similar food operation. Burger restaurant experience is an advantage., • Strong food safety awareness and the confidence to uphold standards consistently. A Level 2 Food Safety certificate, or equivalent, is required., • A practical, hands-on approach: you’re willing to work alongside the team while remaining accountable for the whole shift., • The ability to stay calm, prioritise and give clear direction during busy periods., • Good communication, customer service and basic numerical skills., • Flexibility to work around Excel’s event schedule, including busy weekends. The position is available immediately. If you take pride in leading a team and keeping standards high, we’d like to hear from you.

Supervisor - ROKA Canary Wharf ROKA is a collection of contemporary Japanese Robatayaki restaurants. Since launching in 2004 on Charlotte Street, our London family has grown to include locations in Mayfair, Canary Wharf, and Aldwych. ROKA embodies the spirit of togetherness and shared dining: (RO) represents the vibrant atmosphere, while (KA) symbolises the heat and energy of the Robata grill. Proudly part of the Azumi collection, ROKA continues to deliver an elevated yet welcoming dining experience at the heart of every service. About the Role We are seeking an enthusiastic Supervisor to join our vibrant team at ROKA Canary Wharf. As a key member of our front-of-house management, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable welcome from the moment they arrive. Our Supervisors are dedicated, hands-on, and thrive in a fast-paced environment, all while upholding ROKA's renowned high standards. Full of personality and professionalism, you'll inspire your team to deliver the outstanding service and seamless guest experience that define us. Our Ideal Supervisor You'll embody our values and bring: • A genuine love for hospitality, with a passion for Japanese cuisine and exceptional dining experiences, • Proven experience as an Supervisor or Head Waiter in a premium, high-volume restaurant environment, • A collaborative spirit, thriving as part of a large and dynamic team, • A warm, customer-focused approach, with the ability to create memorable moments for every guest Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you'll enjoy: • World-Class training, designed to inspire and educate, • Global opportunities, experience hospitality around the globe with our five incredible brands, • Family Meals are shared daily, • Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition, • Dining discount, enjoy exclusive discounts across the Azumi group, worldwide! Our Commitment to Inclusivity At ROKA, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you. Working at ROKA offers more than just a job - it's an opportunity to be part of a globally renowned brand that values creativity, growth, and excellence. It's a place where passion meets opportunity, and where every team member is valued for their contribution.

Bar Manager | Hotel California, London, United Kingdom Hotel California is seeking an experienced and dynamic Bar Manager to join our vibrant team in London. In this role, you will lead our bar operations with excellence and passion, creating unforgettable experiences for our guests while developing and motivating a dedicated bar team. You will embody our commitment to warm and genuine service and contribute to a work environment where every team member feels valued and every shift counts. About Hotel California: Hotel California is where hospitality comes to life. We are not simply a hotel – we are a home for people who truly love this industry. Renowned for our warm and genuine service and dynamic energy, we have created a place where guests feel genuinely welcomed and staff feel truly valued. Every team member plays a crucial role in our success, and each day presents an opportunity to create something meaningful together. Key Responsibilities: Oversee all aspects of bar operations, delivering exceptional service that meets our high standards of quality and customer satisfaction Lead, mentor, and develop a team of bartenders and bar staff, fostering a positive and collaborative work environment Manage stock control, monitor inventory levels, and place supplier orders while negotiating favorable terms Develop and implement innovative beverage menus and seasonal promotions that engage and excite our guests Maintain accurate financial records, manage budgets, and optimize profitability while preserving quality standards Ensure full compliance with licensing laws, health and safety regulations, and company policies Address guest feedback and complaints with professionalism and grace, turning challenges into opportunities for excellence Collaborate with department heads to create cohesive and memorable guest experiences across the hotel Provide regular financial reports and performance updates to senior management Stay informed of industry trends and innovations, continuously improving our bar offerings What We're Looking For: Proven bar management experience with a strong foundation in premium beverage service Demonstrated leadership abilities with a track record of success in developing and motivating hotel teams Comprehensive knowledge of wines, spirits, cocktails, and current bar industry trends Strong financial skills with hands-on experience in budgeting and cost management Excellent communication and interpersonal skills with the ability to build rapport with guests and staff Flexibility to work varied shifts, including evenings, weekends, and holiday periods Qualification in hotel management or equivalent hands-on experience in a similar role Genuine passion for creating memorable guest experiences and commitment to exceptional service Why Join Hotel California: At Hotel California, we believe great hospitality starts with a great team. We are committed to providing professional growth opportunities, recognizing excellence, and fostering a work environment where you are proud of your work. If you are passionate about the hospitality industry and eager to be part of something meaningful, we would love to meet you. Join our team where every shift counts, every team member matters, and every day is an opportunity to create something special.

Working alongside the team and management, deliver a high-quality service. Being able to resolve in a prompt and timely manner customer issues and provide an adequate solution. As a key member of our management team, our Bartender must ensure the bar operates smoothly, with sufficient stock & staff at all times. The ideal candidate must thrive in a dynamic, fast- paced environment, maintaining a professional, friendly & welcoming demeanour with our guests, as well as making effective use of quiet times. Strong leadership & people management skills should be accompanied by a customer-focused commitment to the company values, image & ethos. A Bartender pays close attention to all operational details to ensure the comfort, safety and enjoyment of guests and job satisfaction & development of the bar team, as well as the financial success of the establishment. You’re expected to be a role model for all members of staff, to lead by example and to generate a positive and friendly working environment for all. Duties & key responsibilities Service quality and professionalismBar labour schedulingStaff trainingRisk assessment and HACCP awarenessCustomer relations attention to detailOrdering and stock take monitoring and optimisationCocktail menu creation with GP% targets metOrganisation, attention to detail About the business Berber & Q restaurant group currently includes Berber & Q Grill House (E8), Shawarma Bar (EC1), Carmel Queen's Park (NW6)Our menus take inspiration from pretty much anywhere we can find it, but with a bias towards the ingredients and flavours of the Middle East, North Africa and across the Ottoman. We favour vegetables as much as meat and fish, we like our wines natural and our cocktails with a kick.We cook over live fire because it makes food taste better. We love simple, honest cooking with loud colours and big, bold flavours.

Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 10 years we have opened the doors of 36 restaurants across Europe (France, Monaco, the United Kingdom, Spain, Germany, Italy, Belgium and Ireland), the United Arab Emirates (Dubai) and Mexico (Mexico City). Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers. Join the Squadra as General Manager @ London 🇬🇧 Due to our exciting expansion across the United Kingdom (and beyond), we are looking for a dynamic General Manager to join our Squadra. In this key role, you will have the opportunity to drive the success of your trattoria while embracing and upholding our core values: authenticity , excellence , meritocracy , and entrepreneurship. Your areas of responsibility will include the following: Operational Excellence: • Ensure the smooth operation of the venue on a daily basis: create a warm environment with a smiling team attentive to customers., • Achieve operational excellence: act as a communication link between different departments, between the front-of-house team and the kitchen, ensuring smooth flow of information across the board., • Propose ideas to improve the customer experience and maintain a continuous improvement mindset. Ensure the venue maintains a high rating on social media., • Manage privatizations with professionalism and precision., • Ensure 100% positive resolution of customer complaints and resolve any issues during service. Performance Analysis: • Manage the consolidated P&L., • Ensure average spend per customer., • Alert and propose clear actions if the budget is not respected., • Manage optimized scheduling: adjust staffing according to activity while ensuring proper management of people costs., • Ensure the monthly inventory is completed. Management: • "Be exemplary" in managing both the front-of-house and kitchen teams., • Maintain a motivated team with minimal turnover., • Supervise, motivate, and help the team succeed., • Energize the team and create a positive, active atmosphere., • Ensure the transmission of Big Mamma's values., • In coordination with headquarters, create and lead a training program for the team., • Encourage active participation during services by leading by example and providing feedback on processes, communication with the team, and with customers., • Participate in recruitment: anticipate staffing needs with the recruitment team at headquarters, welcome new staff, and optimize the team structure., • Ensure HR follow-up: lead weekly management meetings with direct reports (managers and chefs). Identify and recognize team talent to nurture Big Mamma's meritocracy. Our Offer: • Highly competitive salary + bonus, • Full time role, • 2 consecutive days off per week, • Permanent contract, • Meal on shift, • Employee discounts, • Continuous training, team buildings and career opportunities, • Geographical mobility across all our venues, • And much mooore! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, color, religion, national origin, disability, age or any other characteristic protected by law. #joinbigmammauki

Firmdale Hotels is a collection of luxury boutique hotels in London and New York, renowned for our distinctive design, vibrant ambiance, and commitment to exceptional service. At the heart of our brand is a dedication to providing guests with an unforgettable experience, whether they are staying for business or leisure. The Haymarket Hotel, located in the vibrant Theatre District of London, exemplifies our unique style and commitment to excellence. We have an exciting opportunity for a Floor Housekeeper to join our highly successful team at the Haymarket Hotel. As a Floor Housekeeper, you will play a crucial role in maintaining the impeccable standards of our beautifully styled hotel. You will work closely with the Deputy Head Housekeeper and the Head Housekeeper to manage the housekeeping team, ensuring that every corner of the hotel is pristine and inviting. Responsibilities: • Lead and supervise the housekeeping team during your shift, ensuring all tasks are completed to the highest standards., • Maintain the cleanliness and appearance of guest rooms, public areas, and back-of-house spaces., • Coordinate with other departments to meet guest needs and expectations promptly., • Conduct regular inspections to ensure the hotel's standards are consistently met., • Assist in training new team members, fostering a positive and supportive work environment. What you Need: • Ability to work efficiently under pressure while maintaining a positive attitude., • Exceptional attention to detail and a passion for maintaining high standards., • Strong organisational and communication skills., • A genuine passion for delivering excellent customer service., • Ability to work effectively within a team and lead by example. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Housed in a landmark Regency building designed by the legendary architect John Nash - of Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is one of London's most elegant addresses. Inside, the generous proportions of Georgian architecture are combined with bold colour, rich pattern and contemporary art, creating an atmosphere that is as inspiring as it is welcoming. Situated in the heart of the West End, moments from the city's finest theatres, museums, restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality. To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • One AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025, • AA Breakfast Award, Brumus Bar & Restaurant, 2025 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

London Pet Club is looking for an experienced, reliable and professional Dog Walker and Pet Sitter to join our growing team. We are seeking someone looking for a long-term opportunity who can commit to working with us for a minimum of 6 months (or longer). This role is ideal for someone who enjoys working outdoors, has excellent dog handling skills, thrives working independently, and takes pride in providing exceptional care and customer service. ABOUT THE ROLE You will be responsible for providing professional dog walking and pet sitting services for our clients across London. Dog walks involve collecting dogs on foot and walking between 1-4 dogs at a time for up to 3 hours. Some dogs are exercised on lead, while others are walked off lead. Pet sitting assignments may include daytime visits, overnight stays and weekend bookings in clients' homes. As our services are based around our clients' schedules, applicants must be available Monday-Friday between 7am-4pm. Occasional evening, weekend and overnight pet sitting assignments may also be available. AREAS WE COVER Your main working area: Finsbury Park, Islington, Hampstead, Tufnell Park You may also occasionally work in: Camden, Regent's Park, Paddington, Notting Hill, Chiswick, Hammersmith, Walthamstow HOURS Up to 20 hours a week PAY Dog walking: £13 per hour Paid monthly upon receipt of a valid invoice Pet sitting: 1-3 hours: £13 per hour 4+ hours or overnight sitting: £40 per day/night ESSENTIAL REQUIREMENTS Applicants must: -Be aged 21 or over -Have professional dog handling experience -Be confident walking dogs both on and off lead -Have experience working with dogs of different breeds, sizes and temperaments -Be physically fit and capable of walking for up to 3 hours -Be self-employed (or willing to register as self-employed) -Be able to commit to a minimum of 6 months -Be available Monday-Friday between 7am and 4pm -Be available for occasional evenings, weekends and overnight pet sitting -Be a non-smoker -Be an iPhone user with sufficient mobile data -Have excellent communication, customer service and problem-solving skills -Enjoy working outdoors in all weather conditions LEGAL AND COMPLIANCE REQUIREMENTS The following must be obtained during the trial period (at the applicant's expense): -Proof of identity and right to work in the UK -DBS check -Public Liability Insurance TRIAL ASSESSMENT Successful applicants will complete a 1-month trial period. During the trial you will be assessed on your ability to: -Independently walk up to 3 dogs together, both on and off lead -Safely handle dogs of different breeds, sizes and temperaments -Walk for up to 3 hours at a time -Manage dog behaviour and interactions confidently -Clean and dry dogs after walks where required -Feed and care for pets -Use GPS tracking and mobile applications to provide live client updates -Deliver a consistently high standard of customer service and professionalism PROFESSIONAL EXPERIENCE Please note that experience gained solely from caring for your own pets, or pets belonging to family or friends, will not be considered professional experience. Applicants should be able to provide references from previous employers or established pet care businesses. APPLY Please submit your CV together with a cover letter explaining your relevant experience and why you would be a great fit for the role.

Digital Marketing Manager (E-commerce) Location: London or Birmingham, UK Job Type: Full-Time, Permanent Work Arrangement: Office-Based Experience Required: 6–8 Years About Cake Craft Cake Craft is one of the UK's leading online retailers specialising in cake decorating, baking supplies, baking tools, partyware, and celebration products. Serving hobbyists, home bakers, and professional cake decorators alike, CakeCraft offers an extensive range of products through its e-commerce platform and is committed to delivering exceptional customer experiences, industry-leading product selection, and continuous innovation within the baking and celebration market. As we continue to grow, we are investing in building a best-in-class digital marketing function to accelerate customer acquisition, customer retention, brand growth, and online revenue across the UK. This is an exciting opportunity to join a growing e-commerce business and play a pivotal role in shaping its future digital marketing strategy and performance. The Opportunity We are seeking an experienced Digital Marketing Manager with a proven track record in e-commerce marketing. The successful candidate will be responsible for developing and executing the company's digital marketing strategy while building and managing a dedicated in-house marketing team. This is a hands-on leadership role requiring both strategic vision and operational excellence. The ideal candidate will have experience growing e-commerce brands, managing cross-functional marketing teams, and delivering measurable commercial results. Role Overview The Digital Marketing Manager will be responsible for developing and executing the overall digital marketing strategy for CakeCraft UK. The successful candidate will build processes, establish performance metrics, manage internal specialists, and drive sustainable growth across all digital channels. The role requires a hands-on leader who can combine strategic thinking with operational execution and create a high-performing digital marketing department from the ground up. While specialist resources will manage day-to-day SEO, content creation, email marketing, influencer marketing, and creative execution, the Digital Marketing Manager will provide strategic direction, operational leadership, and performance oversight across all functions. The role will focus on ensuring all marketing functions operate in a coordinated manner through structured planning, content governance, campaign management, and performance oversight. Key Responsibilities Digital Strategy & Growth · Develop and execute Cake Craft's digital marketing strategy aligned with business objectives and revenue targets. · Own digital marketing performance against revenue, customer acquisition, retention, and profitability goals. · Identify opportunities to increase online visibility, customer engagement, and sales performance. · Develop annual, quarterly, and monthly marketing plans aligned with commercial priorities. · Drive sustainable growth through data-driven decision-making and continuous optimisation. Content & Campaign Management · Own the end-to-end content planning and campaign execution process across all digital channels. · Develop and maintain an integrated marketing calendar to ensure consistent content publishing and campaign delivery. · Coordinate seasonal campaigns, product launches, promotional events, and brand initiatives. · Ensure alignment between SEO, content, email marketing, influencer activity, and commercial objectives. · Establish content workflows, approval processes, and campaign management frameworks. · Drive consistency in brand messaging, content quality, and customer communications across all customer touchpoints. Team Leadership & Department Development · Build and lead Cake Craft's digital marketing department from the ground up. · Establish workflows, reporting structures, and performance standards. · Build systems, processes, and governance required to scale the marketing function effectively. · Foster a collaborative, performance-driven culture focused on continuous improvement. · Support future recruitment and team expansion as the business grows. Essential Requirements · 6–8 years of digital marketing experience, preferably within an e-commerce or direct-to-consumer (D2C) environment. · Minimum 3 years of experience in a leadership or managerial role. · Proven experience managing and developing marketing teams. · Demonstrated success in driving online revenue growth and customer acquisition. · Strong understanding of digital marketing strategy, content management, campaign planning and execution, SEO, email marketing, influencer marketing, and conversion rate optimisation, with the ability to lead specialist teams across these functions. · Experience creating marketing processes, workflows, reporting structures, and scalable operating models. · Experience working with marketing analytics and performance reporting tools. · Experience leveraging AI-powered marketing tools, automation platforms, and analytics solutions to improve efficiency, content production, customer engagement, and marketing performance. · Commercially minded with a strong focus on ROI and business growth. · Excellent communication, leadership, stakeholder management, and project management skills. Preferred Experience · Experience working within direct-to-consumer (D2C) brands, e-commerce businesses, consumer products, FMCG, lifestyle, home décor, or home furnishings sectors. · Experience managing multiple digital marketing channels and cross-functional marketing teams. · Experience with Shopify or similar e-commerce platforms is advantageous. · Hands-on experience with Klaviyo, Google Analytics 4, Google Search Console, SEMrush, Ahrefs, and other digital marketing platforms. · Experience building teams, processes, reporting frameworks, and scalable marketing functions from the ground up. Key Performance Indicators (KPIs) The successful candidate will be measured on: · E-commerce Revenue Growth · Organic Traffic Growth · Return on Marketing Investment (ROMI) · Campaign Delivery & Execution Effectiveness · Content Publishing Consistency · Team Performance & Department Development What Success Looks Like Within the first 12 months, you will: · Build a structured and scalable digital marketing function. · Establish clear team structures, responsibilities, and reporting systems. · Implement a consistent content and campaign planning process. · Create a reliable publishing cadence across all key marketing channels. · Improve alignment between SEO, content, email, influencer, and creative functions. · Increase organic traffic, customer retention, and online revenue. · Deliver measurable growth in e-commerce sales and profitability. · Create a marketing operating model that supports the long-term growth of Cake Craft. Why Join Cake Craft? · Opportunity to build and lead a digital marketing department from the ground up. · High level of ownership and autonomy. · Direct impact on business growth and strategy. · Work with one of the UK's leading e-commerce brands in the baking and cake decorating industry. · Career progression opportunities as the business scales. Location Requirement: This is a full-time office-based role. Candidates must be willing to work from either our London or Birmingham office.

This is an exciting opportunity to lead our new Urban Baristas Maida Vale café through its opening and beyond. You’ll help establish a strong team and café culture, oversee the day-to-day operation and maintain consistently high standards across every part of the customer experience. You’ll combine confident leadership with commercial awareness and a genuine passion for specialty coffee. Key Responsibilities • Help prepare the Maida Vale café and team for a successful October opening., • Lead all aspects of daily café operations, including opening and closing, team management and stock control., • Deliver excellent customer service and resolve concerns promptly and professionally., • Recruit, train, motivate and develop a positive, high-performing team., • Maintain consistently high standards across coffee, service, cleanliness and presentation., • Develop and implement plans to achieve sales targets, improve profitability and support business growth., • Monitor stock levels and order coffee beans, supplies and merchandise as required., • Ensure full compliance with food hygiene, health and safety requirements., • Maintain the quality and consistency of coffee preparation, coaching the team where needed., • Coordinate events, promotions and local marketing initiatives to build awareness, engagement and sales., • Keep up to date with industry trends, brewing techniques and new coffee products, sharing knowledge with the team. About You • Previous management experience within specialty coffee or a similar hospitality environment., • Strong knowledge of coffee origins, flavour profiles and brewing techniques., • Confident in espresso extraction, including grind adjustment, dosing and tamping., • Skilled in milk steaming and latte art., • A proven ability to lead, motivate and develop a team., • Friendly, approachable and committed to outstanding customer service., • Highly organised and able to manage competing priorities in a fast-paced environment., • A confident problem-solver who can make sound decisions under pressure., • Familiar with stock management, point-of-sale systems and day-to-day business operations., • Positive, dependable and committed to teamwork and continuous learning., • Flexible availability, including weekends and public holidays., • Food-handling certification and knowledge of health and safety regulations are desirable.

QSR Area Manager within Essex Area. The area Manager is responsible for the overall operational, commercial and people performance of the stores within their assigned area. The role is accountable for ensuring stores operate to company standards, achieve financial and KPI targets, maintain full compliance, and deliver a consistently strong customer experience. The area Manager will lead, coach and develop Store Managers and their teams, drive local sales opportunities, support Head Office initiatives, and ensure each store operates efficiently, safely and in line with business objectives. Key Responsibilities Operational Leadership • Oversee the day-to-day performance of all assigned corporate stores., • Ensure stores open and close on time and operate in line with company standards and procedures., • Maintain consistently high standards across food quality, cleanliness, customer service, health and safety, and overall store presentation., • Support stores operationally where required, including during peak periods, manager absence, staffing shortages or other business-critical situations., • Conduct regular store visits and operational reviews, recording findings and actions as required., • Ensure store managers complete all required administration, checks and reporting accurately and on time. Commercial Performance • Take full ownership of store P&L performance, ensuring financial targets are achieved and stores operate in line with business objectives., • Drive store sales, labour efficiency, food cost control and overall profitability across the area., • Review KPI performance regularly and implement clear action plans where standards or targets are not being met., • Analyse store performance data, including sales, labour, food variance, wastage, coupon use, remakes, edited orders and voids, and act on trends promptly., • Review aggregator performance and ensure appropriate analysis and follow-up action is taken to support sales and operational standards., • Work closely with Head Office to support and execute marketing plans, promotions and local sales initiatives across stores., • Contact and engage with local businesses to build sales opportunities, local partnerships and wider brand presence within each store’s trading area. People Management and Development • Lead, coach and support Store Managers to deliver strong operational and commercial results., • Build capable, accountable and engaged store management teams., • Support recruitment activity where required, including advertising, interviewing, onboarding and induction., • Ensure effective training is delivered across stores and that managers and team members are developed in line with business needs., • Promote internal progression and support succession planning across the area., • Act as a mentor and escalation point for Store Managers and provide practical support in resolving day-to-day people challenges., • Work closely with HR where required on investigations, formal meetings, employee relations matters and performance concerns. Compliance and Standards • Ensure all assigned stores remain compliant with legal, regulatory and company requirements., • Manage and complete regulatory compliance applications where required, including business rates, extended hours and pavement licences., • Ensure stores maintain required records, checks and procedures relating to food safety, health and safety, security and operational compliance., • Drive compliance with audit requirements, including OER standards, HACCP, PRP, vehicle checks, accident reporting and any other internal or external compliance obligations., • Ensure working standards are maintained for CCTV, alarms, fire safety systems, uniform, administration and all required operational controls., • Lead and drive the resolution of maintenance issues across stores, ensuring timely action and minimal disruption to operations. Planning and Control • Monitor labour scheduling to ensure stores are appropriately resourced in line with forecasted sales and business needs., • Review rotas, staffing levels and labour usage to identify inefficiencies and improvement opportunities., • Support Store Managers with forecasting, planning and operational organisation to improve consistency and performance., • Monitor food ordering, stock accuracy, food transfers and inventory discipline to support cost control and minimise waste., • Ensure key business priorities, promotional activity and operational requirements are clearly communicated and executed across stores. Store Visits and Oversight The Area Manager is expected to maintain a regular presence across their stores and complete visits which may include: • Operational standards reviews, • Opening and closing checks, • Paperwork and admin reviews, • HACCP and compliance reviews, • Training observations and coaching, • Stock and inventory checks, • Rush period support, • Manager meetings and action planning, • Wellbeing and engagement check-ins All visits, findings and follow-up actions must be recorded in the appropriate company systems. Skills, Knowledge and Experience • Proven experience in a multi-site quick service restaurant and delivery management role., • Extensive knowledge and experience of third party delivery platforms., • Strong understanding of store operations, people management and performance improvement., • Experience managing KPIs, labour, costs and operational compliance., • Ability to lead, coach and influence managers and teams effectively., • Strong organisational skills with the ability to prioritise and manage multiple stores and issues at pace., • Commercially aware, with the ability to identify risks, inefficiencies and growth opportunities., • Confident using systems, reports and data to support decision-making., • Resilient, hands-on and solution-focused, with a willingness to support stores directly when required., • Strong communication skills and the ability to work cross-functionally with Head Office departments. Key Behaviours • Leads by example, • Holds high standards and drives accountability, • Acts with urgency and ownership, • Builds strong relationships with teams and stakeholders, • Supports change positively and drives continuous improvement, • Maintains professionalism, fairness and consistency General This job description sets out the main duties of the role and is not an exhaustive list. The postholder may be required to undertake other duties reasonably consistent with the level and nature of the position.

Join Our Team at the London Steakhouse Company! We are seeking a dedicated and professional individual to become part of our dynamic team at the London Steakhouse Company, located on Middlesex Street in the heart of the City (E1 7JF), just a 5-minute walk from Liverpool Street Station. Our team is known for being friendly, enthusiastic, and committed to delivering knowledgeable service combined with warm, personable hospitality. If you are passionate about providing exceptional customer experiences and thrive in a fast-paced environment, we’d love to hear from you! As a key member of our team, you will: Supervise and support the team, deputising for the General Manager. Ensure smooth restaurant operations, delivering high-quality service. Work on a shift basis, including evenings and weekends. A strong leader with excellent communication skills and a command of the English language. Passion for food, wine, and creating memorable dining experiences. Enthusiasm for working in a busy, high-energy restaurant environment. A team player who thrives under pressure. Staff meals on duty and a 50% discount when dining as a guest. 3% company pension contributions. A break to enjoy the holidays—we’re closed on Christmas Day, Boxing Day, and New Year’s Day! Work Location: In-person at our Middlesex Street venue. If you’re passionate, ambitious, and ready to lead a team to success, we’d love to hear from you. Apply now and become part of the London Steakhouse Company team!

Waiter/ Waitress – Oblix at the Shard Located on the 32nd floor of The Shard, Oblix is a sophisticated, contemporary restaurant, split across two different spaces offering views across central London from East to West. Oblix West is a refined, urban dining space with open fire dining and a modern menu, where the cuisine matches the view Oblix East offers diners an eclectic mix of innovative dishes along with award-winning cocktails and afternoon tea. About the Role We are seeking an enthusiastic Waiter/ Waitress to join our vibrant team at Oblix at The Shard. As a key member of our front-of-house team, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable experience from the moment they arrive. Our Waiters are dedicated, hands-on, and thrive in a fast-paced environment, all while upholding Oblix's renowned high standards. Full of personality and professionalism, you'll inspire your team to deliver the outstanding service and seamless guest experience that define us. Our ideal Waiter/ Waitress • Previous experience as a Waiter/ Waitress in a high-end, fast-paced restaurant, • Proven ability to lead a section and support your team, • Eager to learn and develop both yourself and your team, • Excellent attention to detail, • Ability to multitask and prioritise The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can't do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: • World class in-house training; we want you to have all the tools to be the best, • Opportunity to travel the world with our five incredible worldwide brands, • Long service awards show that we love having you around!, • Exciting In-house incentives, • Travel season ticket loan, • Family meals on shift, • Dining discounts across zuma, ROKA, oblix & INKO NITO, • Cycle to work scheme – keep fit and save money on travel, what's not to like? Our Commitment to Inclusivity At Oblix, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you Working at Oblix offers more than just a job - it's an opportunity to be part of a globally renowned brand that values creativity, growth, and excellence It's a place where passion meets opportunity, and where every team member is valued for their contribution

Reporting to the Head of Marketing and working alongside the Marketing Manager, you will play a key role in driving marketing performance across [Firmdale Hotels'](http://www.firmdalehotels.com) eleven properties in London and New York. Using data-driven insights, you will help grow customer acquisition and engagement across our hotels and restaurants through targeted digital marketing campaigns. You will thrive on working with large datasets, uncovering the stories behind the numbers and transforming them into actionable insights that drive performance. You will collaborate with teams across the business, from General Managers to Revenue and IT, connecting data points and developing a strong understanding of both our brand and our guests. ++RESPONSIBILITIES++ CRM & Email Marketing • Own the data integrity and performance of the Firmdale Hotels CRM database, implementing best practices for governance, auditing and data cleansing in partnership with the Marketing Manager., • Drive sustainable database growth across key customer touchpoints, identifying opportunities to enhance guest understanding while maintaining brand integrity and privacy standards., • Analyse audience and booking data to identify seasonal trends, customer behaviours and revenue opportunities, creating targeted B2B and B2C audience segments., • Partner with operational teams to optimise our integrations with wider group booking platforms (SevenRooms, OpenTable, Opera etc.) and leverage customer insights to increase opt-ins, engagement and retention., • Oversee third-party CRM integrations, ensuring data flows seamlessly and systems operate effectively., • Work closely with the Data Protection Officer (DPO) to ensure GDPR compliance and continuously improve data capture, management and retention processes. Paid Digital Marketing • Develop customer acquisition and retention strategies with individual performance metrics, analysis and campaign optimisation., • Support our external agencies with the planning, management and optimisation of paid media campaigns, including PPC, Google Hotel Ads, social media (Meta) and emerging AI-driven advertising platforms., • Monitor campaign performance, provide actionable insights and collaborate with agency partners to maximise return on investment., • Deliver analysis and reporting on all paid media activity, identifying opportunities to improve targeting, engagement and conversion. SEO, GEO & AI • Collaborate with our SEO agency and wider marketing team to improve organic visibility, onsite SEO performance and Generative Engine Optimisation (GEO)., • Lead evaluation of emerging AI technologies, recommending and implementing initiatives that enhance brand visibility across AI search platforms and improve marketing intelligence capabilities. Website & Digital Experience • Work with the Marketing Manager to support the ongoing optimisation of website structure, user experience and conversion performance., • Work with agency partners to refine analytics implementation and measurement frameworks., • Develop and maintain tracking standards, including UTM governance and campaign attribution., • Oversee website-related system updates and ensure digital platforms remain fit for purpose. Strategy, Insights & Reporting • Spearhead digital transformation initiatives seeking out new opportunities to develop and improve the digital marketing function., • Monitor and report on digital performance across the brand and individual hotels, analysing traffic, engagement, database growth, leads and conversions., • Develop and maintain a robust tracking strategy for all marketing campaigns and activations to ensure that we can measure performance across multiple channels (email, social, search, PR and website)., • Work closely with the revenue team to develop data-driven tactical strategies to increase bookings across the hotels at key times of the year and at key parts of the sales funnel, • Manage reporting dashboards and visualisation tools (GA4, TapClicks and other platforms), ensuring stakeholders have access to clear, actionable insights., • Oversee Google Tag Manager and ensure accurate tracking across all digital touchpoints., • Identify growth opportunities across rooms, restaurants, bars and wider hotel experiences through customer and performance analysis., • Communicate insight-led recommendations, successes and key learnings to stakeholders, helping shape future marketing strategy. ++Location and Hours:++ • 9am to 6pm Monday to Friday, based at our Head Office in Soho., • Comfortable working on-site across multiple hotel locations and maintaining a visible presence to embody and represent the brand. ++REQUIREMENTS++ • At least 5 years' experience in digital marketing, preferably in the luxury hospitality sector working across hotels and restaurants, • Strong knowledge of the Google Suite including GTM and GSC, • Comfortable working with large datasets and translating them into actionable recommendations, • Experience working with a restaurant reservation platform, preferably SevenRooms and/or OpenTable, • Strong understanding of Google Ads, SEO, GEO and paid search, • A good understanding of the evolving digital landscape, including AI, • Data-orientated and proactive, • A genuine interest in hospitality and design, • Highly organised with meticulous attention to detail, • Excellent communication and presentation skills

Receptionist - Ambassadors Clubhouse Salary - up to £15.50 ph Schedule - Full Time Experience - Previous experience within a similar role Ambassadors ClubHouse are seeking a Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Ambassadors Club House Named after the Sethis’ maternal grandfather, a former Indian Ambassador, the restaurant will take inspiration from his summer house in Dalhousie (formerly part of Punjab) and North India’s abandoned party mansions, as well as the founders’ own Punjabi heritage. The menu focuses on the cuisine of undivided Punjab. Culinary traditions and rare regional recipes will be showcased with a menu featuring classic papads, chaats & bitings, lesser-known kebabs cooked across the tandoor, sigri and tawa; curries cooked in cast-iron karahis and clay matkas, pilaus, biryanis, tandoor-roasted breads, and classic desserts. An all-day drinks list brings guests through lunch to dinner to late-night party, with a focus on tequila and mezcal cocktails blended with regional produce. Highlights include a selection of ‘Punjabi Margaritas’ all made with exotic north Indian fruits and citrus and paired with chaat masala spiced salts. Encapsulating the traditions of Punjab where hospitality and generosity are celebrated through the sharing of fine liquor in abundance. The dining room features a maximalist central bar with a gold dome, booth seating and counter dining while the lower ground floor will feature a drinking and dining space, alongside a DJ booth, open until late. The Position As Receptionist, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have experience in the following, then we want to hear from you: • Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom;, • Effectively managing reservations and walk-ins to maximise covers during service;, • Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

About the Role We are seeking a passionate and hands-on Assistant Restaurant Manager to support the day-to-day running of our busy restaurant. You’ll work closely with the Restaurant Manager to lead the team, deliver outstanding guest experiences, and help drive the success of the business. Key Responsibilities • Support the Restaurant Manager in daily operations, • Lead, motivate, and train front-of-house team members, • Ensure excellent customer service at all times, • Assist with rota planning, staffing and onboarding, • Maintain high standards, • Handle guest queries and resolve any issues professionally, • Support financial and stock controls, • Uphold health & safety and food hygiene standards About You • Experience as an Assistant Manager / Supervisor in hospitality, • Strong communication and leadership skills, • Calm under pressure with a positive attitude, • Passionate about great service and guest satisfaction, • Reliable, organised and proactive, • Flexible availability including evenings & weekends Salary: Up to £50,000 per year

Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 10 years we have opened the doors of 36 restaurants across Europe (France, Monaco, the United Kingdom, Spain, Germany, Italy, Belgium and Ireland), the United Arab Emirates (Dubai) and Mexico (Mexico City). Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers. Take the lead with La Squadra as JUNIOR & SOUS CHEF in London 🇬🇧 With Big Mamma's rapid expansion, for our restaurants in London we are looking for talented Junior & Sous Chefs who will become the leader and Chef of tomorrow. Your main tasks: FROM CREATION TO PLATE EXECUTION • Participate in the menu change process alongside the Executive Chefs, contributing to a unique culinary experience., • Speed and precision at the pass will be your hallmark., • Ensure every dish is perfect, adhering to the Group's recipes and standards. OPERATIONAL EFFICIENCY • You are the Chef's right hand, ensuring everything is impeccable: compliance with hygiene standards, a well-organized team, and checks always aligned with objectives., • Manage Food Costs like a true leader: zero waste, flawless inventories, and always on-time orders., • Plan, organize, and lead the brigade with energy and precision. SUCCESS IS BUILT ON TEAMWORK • Train and support your team daily, sharing passion and professionalism., • Build your Squad: your leadership creates harmony and makes the workplace stimulating and positive. Our offer: • Highly competitive salary, • Full time role, • 2 consecutive days off per week, • 28 days paid holiday per year, • Pension scheme, • Permanent contract, • Meal on shift: we serve the staff meal before the lunch and dinner shift, • Employee discount: discount on food and drink at our restaurants for you and up to 3 of your friends, • Continuous trainings, team buildings and career opportunities: we offer a training path and concrete career opportunities., • Geographical mobility in UK & Europe across all our venues, • And much mooore! BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, ethnicity, color, religion, national origin, disability, age, or any other characteristic protected by law. #joinbigmammauki

Head Receptionist - ROKA Canary Wharf ROKA is a collection of contemporary Japanese Robatayaki restaurants. Since launching in 2004 on Charlotte Street, our London family has grown to include locations in Mayfair, Canary Wharf, and Aldwych. ROKA embodies the spirit of togetherness and shared dining: (RO) represents the vibrant atmosphere, while (KA) symbolises the heat and energy of the Robata grill. Proudly part of the Azumi collection, ROKA continues to deliver an elevated yet welcoming dining experience at the heart of every service. About the Role We are seeking an enthusiastic Head* Receptionist to join our vibrant team at ROKA Canary Wharf**. As a key member of our front-of-house team, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable welcome from the moment they arrive. Our*Head Receptionists** are dedicated, hands-on, and thrive in a fast-paced environment, all while upholding ROKA's renowned high standards. Full of personality and professionalism, you'll inspire your team to deliver the outstanding service and seamless guest experience that define us. Our Ideal *Head Receptionist** You'll embody our values and bring: • A genuine love for hospitality, with a passion for Japanese cuisine and exceptional dining experiences, • Proven experience as a *Head Receptionist or Senior Receptionist** in a premium, high-volume restaurant environment, • A collaborative spirit, thriving as part of a large and dynamic team, • A warm, customer-focused approach, with the ability to create memorable moments for every guest Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you'll enjoy: • World-Class training, designed to inspire and educate, • Global opportunities, experience hospitality around the globe with our five incredible brands, • Family Meals are shared daily, • Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition, • Dining discount, enjoy exclusive discounts across the Azumi group, worldwide! Our Commitment to Inclusivity At ROKA, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you. Working at ROKA offers more than just a job - it's an opportunity to be part of a globally renowned brand that values creativity, growth, and excellence. It's a place where passion meets opportunity, and where every team member is valued for their contribution.

We are seeking a enthusiastic and proactive Assistant Manager to join our Warm Rosette Pub in Barnes! We’re a community-focused pub in Barnes, with a strong reputation for great food, drinks and service. Alongside our everyday pub trade, we host a wide range of events, from birthdays and private parties to weddings, celebrations and larger gatherings. We’re looking for someone who is confident leading a team, passionate about hospitality and understands what it takes to run a successful pub. Working closely with the General Manager, you’ll play an important role in the day to day running of The Crossing. You’ll be a hands-on leader who is equally comfortable managing a busy Friday night, overseeing a private celebration or making sure the cellar is running perfectly. You’ll help ensure that our guests receive consistently excellent service while supporting the team and maintaining the high standards we expect across the pub. Key responsibilities • Supporting the General Manager with the day-to-day operation of the pub, • Leading and motivating the team during busy services, • Maintaining consistently high standards of service, presentation and hospitality, • Taking responsibility for the pub in the absence of the General Manager, • Managing and maintaining the cellar, gas, • Managing stock levels, deliveries and stock rotation, • Supporting ordering and reducing waste and unnecessary stock loss, • Ensuring licensing, health & safety and company procedures are followed, • Training and developing team members, • Dealing confidently and professionally with guest feedback and complaints, • Helping maintain excellent relationships with regular customers and the local community Events are an important part of The Crossing, so experience in private hire and event management is highly desirable. This will include: • Liaising with guests and helping understand their event requirements, • Helping plan and organise events from enquiry through to completion, • Coordinating with the kitchen and front-of-house teams, • Ensuring event spaces are prepared and presented to a high standard, • Managing timings, menus, drinks packages and special requests, • Providing a warm, professional and personal service to hosts and their guests, • Helping generate repeat business and positive recommendations We’re looking for someone who: • Has previous experience in a supervisory or management role within a pub, bar, restaurant or similar hospitality environment, • Is confident and experienced with cellar management, • Has a genuine interest in beer, drinks and hospitality, • Has experience working with private events, functions or celebrations, • Is confident leading a team and taking responsibility, • Has excellent attention to detail and high standards, • Is calm and organised under pressure, • Has excellent communication and customer service skills, • Is commercially aware and understands the importance of sales, GP, stock control and reducing waste, • Is friendly, approachable and enjoys getting to know customers, • Is willing to be hands-on and lead by example, • Has a positive attitude and takes pride in the venue they work in What we offer • A key management position within a well-established Barnes pub, • Great shift patterns, this is not a late pub, • A friendly and supportive working environment, • The opportunity to take ownership and make a real impact, • Festive bonuses, • Staff benefits and discounts This is a role for someone who genuinely enjoys pub life — someone who can confidently run a busy service, look after a cellar, lead a team and make sure a wedding, birthday or celebration is an event guests will remember. If you’re passionate about hospitality, take pride in high standards and want to be part of a busy, ambitious pub in the heart of Barnes, we’d love to hear from you.

We are currently looking for an experienced and hands-on General Manager to lead the team at a well-established premium food retail business in North London. This is an exciting opportunity for a strong retail or hospitality operator to take ownership of the day-to-day running of a busy and successful operation, leading from the front across both the retail floor and food production areas. Working closely with the senior leadership team, the successful General Manager will be responsible for the overall performance of the business, driving exceptional customer service, commercial success and operational excellence. The Perks As General Manager, you will receive: • Salary of £40,000 - £45,000 depending on experience, • Senior leadership role with real autonomy and responsibility, • Opportunity to influence the culture, standards and continued growth of a well-established independent business, • Supportive and passionate team environment, • Company pension, • Casual dress, • Staff meals and employee discounts, • 45-hour working week, • Flexible working pattern between 6:00am and 7:00pm The Place Our client is a highly respected independent food retail business with a loyal customer following and an outstanding reputation for quality products and excellent service. Combining retail with freshly prepared food, the business operates in a fast-paced environment where quality, consistency and customer experience are at the heart of everything they do. This is a hands-on operation with a strong focus on fresh food, high standards and creating a welcoming environment for both customers and the team. The Person The successful General Manager will have: • Previous experience as a General Manager within food retail, delicatessen, bakery, café or a similar fresh food environment, • Strong commercial awareness with experience managing sales, labour costs, margins and profitability, • A hands-on leadership style with the ability to motivate and develop a team, • Experience overseeing recruitment, training, rotas and performance management, • Excellent customer service and operational management skills, • Strong organisational skills with the ability to perform under pressure, • Experience managing stock control, ordering, opening and closing procedures and compliance, • A sound understanding of food safety, allergen management and health & safety legislation, • A genuine passion for high-quality food and delivering exceptional customer experiences, • Flexibility to work weekends and public holidays in line with the needs of the business If you're a commercially minded and hands-on General Manager looking for an exciting opportunity to lead a thriving independent food business, we'd love to hear from you. Apply now!

Firmdale Hotels is renowned for its luxury boutique accommodations and exceptional service. With properties in London and New York, we pride ourselves on creating memorable experiences for our guests. Our Haymarket Hotel is seeking a dedicated and dynamic Restaurant Manager to lead our food and beverage operations. If you are passionate about hospitality and thrive in a fast-paced, high-end environment, we want to hear from you! As a Restaurant Manager at the Haymarket Hotel, you will be the driving force behind our food and beverage outlets. Your main responsibility will be to ensure seamless daily operations and exceptional customer service. You will work closely with senior management and your team to consistently exceed guest expectations. Responsibilities: • Direct the floor management of all Food & Beverage departments, ensuring smooth and efficient service., • Conduct daily team briefings, providing updates on specials and essential information., • Proactively engage with guests to ensure their satisfaction through regular check-backs., • Deliver engaging training sessions to enhance service standards and product knowledge., • Collaborate with the Head Chef on menu development and refinement., • Work closely with the Bar Manager to curate wine and cocktail lists that complement our offerings., • Mentor and develop departmental managers to foster their growth and success., • Supervise the operations of the events department, ensuring seamless execution., • Manage labour schedules and rosters efficiently to optimise productivity., • Implement and supervise food safety and health & safety protocols., • Prepare forecasts, analyse performance, and manage budgets for Food & Beverage departments., • Develop and execute a promotional calendar to drive Food & Beverage sales., • Utilise social media channels to enhance Food & Beverage sales opportunities., • Monitor sales performance and uphold standards of upselling., • Set monthly departmental objectives and benchmark progress., • Oversee cash handling procedures and manage complaint resolution effectively. What you Need: • Previous experience as a Restaurant Manager in a luxury hotel or upscale restaurant setting., • Exceptional attention to detail with a commitment to delivering outstanding standards., • Strong leadership and motivational skills to inspire and develop staff., • Proficiency in training and staff development methodologies., • Excellent communication skills, both verbal and written., • Impeccable personal presentation reflecting our brand's ethos., • Resilience and a proactive approach to problem-solving., • Familiarity with Micros or similar hospitality software is desirable. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Housed in a landmark Regency building designed by the legendary architect John Nash - of Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is one of London's most elegant addresses. Inside, the generous proportions of Georgian architecture are combined with bold colour, rich pattern and contemporary art, creating an atmosphere that is as inspiring as it is welcoming. Situated in the heart of the West End, moments from the city's finest theatres, museums, restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality. To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • One AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025, • AA Breakfast Award, Brumus Bar & Restaurant, 2025 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

We are currently recruiting for an experienced and hands-on General Manager to lead the team at a highly regarded premium café and food-led business. This is an exciting opportunity for a strong hospitality operator to take ownership of the day-to-day running of a busy and successful site, overseeing both the front-of-house experience and food production operation. Working closely with the senior leadership team, the successful General Manager will be responsible for driving exceptional service standards, developing the team, maintaining operational excellence and delivering strong commercial performance. The Perks The General Manager will receive: • £40,000-£45,000 salary depending on experience, • Senior leadership role with genuine autonomy and responsibility, • Opportunity to influence the culture, standards and continued growth of a successful independent business, • Supportive and passionate team environment, • Company pension, • Staff meals and employee discounts, • 45-hour working week, • Flexible working pattern between 6:00am and 7:00pm The Place Our client is a well-established premium café and food business with an excellent reputation for quality, service and creating memorable customer experiences. Combining a busy café environment with fresh food production, the business delivers high-quality products in a fast-paced setting where hospitality, consistency and attention to detail are at the heart of everything they do. The General Manager will oversee the full operation, working closely with café, kitchen and production teams to ensure smooth service, strong team performance and consistently high standards. This is a hands-on role for someone who enjoys being visible on the floor, developing people and creating a welcoming environment for both customers and the team. The Person The successful General Manager will have: • Previous experience as a General Manager, Café Manager, Restaurant Manager or Operations Manager within a quality food-led hospitality environment, • Strong leadership skills with the ability to motivate, coach and develop a team, • A hands-on approach with a passion for delivering exceptional hospitality, • Experience managing daily operations, rotas, staffing levels and service standards, • Strong commercial awareness with experience managing sales, labour costs, margins and profitability, • Excellent customer service skills with the ability to build strong relationships with guests and teams, • Experience overseeing food quality, hygiene standards and operational compliance, • Strong organisational skills with the ability to manage multiple departments in a busy environment, • A genuine passion for great food, service and creating an outstanding customer experience If you are an experienced Café General Manager or hospitality leader looking for an exciting opportunity to take ownership of a successful food-led business, we would love to hear from you. Apply today for more information.

Chef Wanted – Join Our Brilliant Pub Team! | Competitive Pay | Great Team | Career Development We’re looking for a passionate and reliable Chef / Kitchen Lead to join the team at Camden Road Arms, NW1 As an important part of our pub team, you’ll be responsible for helping us deliver fantastic food and great experiences for our guests. From preparing and cooking quality dishes to maintaining excellent standards in the kitchen, you’ll take pride in everything that leaves the pass. We’re looking for someone with energy, enthusiasm and a real passion for hospitality. This isn’t just about cooking great food — it’s about being part of a successful pub and helping create a place that our customers love to visit. What you’ll be doing As our Chef, you’ll be responsible for: • Preparing and cooking food to a consistently high standard., • Delivering great presentation, quality and portion control., • Keeping the kitchen clean, organised and ready for service., • Managing food preparation and ensuring smooth day-to-day kitchen operations., • Following all food hygiene, health & safety and allergen procedures., • Completing food safety checks and maintaining accurate records., • Supporting stock control, ordering and reducing unnecessary waste., • Working closely with the management and front-of-house teams., • Supporting other members of the kitchen team and helping create a positive working environment. What we’re looking for You don’t necessarily need years of experience in a senior kitchen — we’re more interested in finding someone with the right attitude, passion and ability. Ideally, you’ll: • Have previous experience working in a busy kitchen., • Be passionate about producing great-quality food., • Be able to stay calm and organised during busy services., • Have a good understanding of food hygiene and allergen requirements., • Take pride in maintaining high standards., • Be reliable, hardworking and a great team player., • Be confident working independently when required. Why join us? We believe great pubs are built by great people. You’ll be joining a supportive team where your contribution genuinely makes a difference. We offer: • Competitive pay based on experience., • Flexible working patterns., • Training and development opportunities., • The opportunity to develop your career within the hospitality industry., • A supportive and friendly team environment., • Staff benefits where applicable., • The chance to have a real input into the food offer and success of the pub. Ready to get cooking? If you’re passionate about food, enjoy being part of a busy team and want to work in a pub where you can make a real difference, we’d love to hear from you. Apply now with your CV and tell us a little about yourself and your kitchen experience.

Seeking an experienced supervisor to support the smooth day-to-day operation of a local pub. The successful candidate will help lead the team, maintain high standards of customer service, and ensure efficient service in a friendly environment. (Thursday - to Sunday)

Are you the person everyone can rely on? The one who notices what needs doing before anyone asks. The person who builds trust naturally, whether you're speaking with a CEO, welcoming a new starter, supporting a contractor, or helping a colleague solve a problem. If you're organised, proactive, kind and genuinely care about making people's day easier, we'd love to hear from you. At Hestia Guest Services, we create workplaces where people feel supported, valued and cared for. Named after the Greek goddess of home and hospitality, Hestia exists to bring warmth, professionalism and exceptional service into some of London's most prestigious workplaces. We are looking for a Business Support Host to join our team at the Head Office of prestigious luxury retail brand, playing a vital role in keeping the workplace running smoothly behind the scenes. Why this role matters While others may see mail, lockers, stationery, facilities requests and office logistics, we see something much bigger. Every parcel delivered correctly. Every workspace ready for use. Every event set up perfectly. Every colleague supported quickly and professionally. These small moments create a workplace where people can do their best work. As a Business Support Host, you'll be at the heart of making that happen. What you'll be doing No two days are quite the same, but your responsibilities will include: • Managing incoming and outgoing mail, parcels and courier services, • Supporting office logistics, workplace moves and operational projects, • Maintaining stationery and workplace supplies so teams always have what they need, • Supporting meeting and event setups, • Assisting with facilities requests, contractor visits and workplace maintenance activities, • Completing regular workplace checks and proactively identifying opportunities for improvement, • Building trusted relationships with employees, suppliers and service partners, • Delivering every task with accuracy, professionalism and care What we're looking for We're far more interested in the person than a specific background. You'll be successful in this role if you are: • Conscientious and dependable, doing what you say you'll do, • Proactive and able to spot opportunities to improve things before issues arise, • Kind, approachable and naturally helpful, • Trustworthy and professional with excellent personal standards, • Comfortable building relationships with everyone, from senior leaders to frontline service partners, • Organised and able to manage multiple priorities effectively, • Flexible and willing to support wherever the operation needs you, • Proud of delivering work to a consistently high standard Experience in workplace services, facilities, hospitality, front of house, office support, customer service, logistics or operations would be beneficial, but attitude and mindset are just as important. Why join Hestia? We're a people-first business that believes exceptional service starts with exceptional people. You'll be joining a supportive team that genuinely cares about each other, celebrates success and encourages everyone to grow and develop. Benefits £33, 750 + client discretionary bonus 25 days annual leave Wellbeing benefits + healthcare cashback scheme Career development opportunities Supportive and inclusive culture The opportunity to work within a prestigious luxury brand environment Join us If you're someone who takes pride in doing the right thing, builds great relationships with ease, and enjoys being the person people can count on, we'd love to hear from you. Apply now and help us create a workplace where care and excellence meet.

Department: Production / Operations Reports To: Production Manager (Kitchen Operations) Location: Leyton, E10 7QP Hours: Full-Time Salary: £32,000 - £34,000 per annum Are you looking for a new role in an exciting, fast-growing company? Do you enjoy leading teams, solving problems and making sure things run smoothly in a fast-paced environment? Do you want to help transform the health of people and the planet through food? We have the perfect role for you. We're Planthood, one of the fastest-growing health food companies in the UK. Our mission is to help people live healthier, happier lives by eating more plant-based whole foods. We do this from our own London kitchen, where we cook up irresistibly delicious food and deliver it to thousands of customers across the UK every week. Since launching from Hilary & Will's kitchen in 2020, we've now cooked over 4 million meals, featured on BBC Dragons' Den, and grown 300%+ year-on-year. As we continue to scale, we're looking for an exceptional Kitchen Supervisor to help lead our kitchen operation. This is a hands-on leadership role at the heart of the business, responsible for ensuring our kitchen team operates safely, efficiently and to the highest standards every day. A key focus of this role will be overseeing the daily food preparation and cooking processes, while managing our team of chefs and kitchen porters. You'll be responsible for managing production flow, signing off batch quality, and maintaining the exceptional culinary and hygiene standards that our customers expect. You'll play a key role in driving performance, developing people, improving processes and holding the kitchen team accountable. Working closely with the Production Manager, you'll help ensure that every component leaving our kitchen reflects the standards and values that have fuelled Planthood's growth so far. This is an opportunity to take ownership of a critical function within a rapidly growing food business and help shape the future of our kitchen operation. What You'll Be Doing Team Leadership • Lead, motivate and support our kitchen team members., • Create a positive, engaged, high-performing, and accountable kitchen team culture., • Lead daily team briefings and debriefings, assigning clear stations, individual tasks, and time expectations., • Train and onboard new chefs and KPs, supporting their development and success., • Conduct regular one-to-one meetings, coaching sessions, and performance conversations, managing team performance in real time., • Manage kitchen staffing levels, rotas, holidays and shift changes to ensure operational requirements are met. Kitchen Operations • Drive the daily production flow on the kitchen floor by sequencing tasks strategically, coordinating closely with the packing, warehouse and procurement teams to prevent bottlenecks and keep output steady., • Adjust production flow in real time, reallocating kitchen staff effectively to manage short-staffing scenarios and minimize idle time., • Step into production stations and demonstrate strong Chef de Partie (CDP) skills when required to maintain operational speed., • Support the day-to-day management of operations and deputise for the Production Managers when required., • Draft the weekly kitchen production schedule and set the daily production plan, dynamically factoring in variables like equipment availability, delivery delays, and staffing levels., • Procure fresh ingredients for the next production day using systems like Rekki., • Ensure KPIs and quality standards are consistently achieved., • Monitor team performance and productivity, identifying opportunities to improve kitchen efficiency and workflow., • Maintain accurate kitchen records, strong reports, and operational documentation., • Maintain a direct and vital line of communication with the Production Manager(s) by providing high-quality, comprehensive reports and structured end-of-day handovers., • Drive continuous improvement initiatives across the kitchen floor. Quality, Food Safety & Compliance • Ensure food safety, allergen, hygiene and HACCP standards are followed at all times., • Support quality control processes and ensure all required checks are completed accurately., • Promote a strong health and safety culture throughout the kitchen operation., • Support audits, risk assessments and compliance activities, including SALSA accreditation., • Help maintain the high standards our customers expect from every Planthood delivery. Stock & Equipment • Support stock control, stock rotation and waste reduction initiatives., • Monitor equipment performance and report maintenance issues promptly., • Help ensure production machinery is operated safely and efficiently. What We're Looking For • Strong culinary expertise: Minimum Chef de Partie (CDP) level experience with a strong palate, refined taste-testing skills, and a deep understanding of complex flavor profiles., • Mastery of cooking processes: Excellent knowledge of high-volume cooking methods, precise recipe scaling, ingredient behavior, and yield optimization., • Technical kitchen capability: Solid technical capability operating heavy kitchen equipment (e.g., bratt pans, large industrial boiling pots, blast chillers) and light kitchen machinery., • Production management skills: Excellent production sequencing abilities, knowing how to balance output speed with premium product quality., • Supervisor experience: Proven supervisory experience in a high-volume commercial kitchen, food manufacturing facility, or fast-paced catering operation., • KPI ownership: Experience driving team performance against key production metrics and taking personal accountability for shift output targets., • Strong reporting skills: Experience maintaining meticulous data logs and delivering high-quality, comprehensive operational reports to management teams., • People leadership: Strong leadership and communication skills, with experience coaching, developing, and motivating teams., • Operational mindset: Strong organisational skills, attention to detail, and a proactive approach to problem-solving and continuous improvement., • Composure & drive: A resilient, positive, and organized individual who maintains composure and drives urgency under pressure., • Compliance knowledge: Good understanding of food safety, HACCP, allergens, and health & safety requirements., • Tech-savvy: Comfortable using digital systems such as Google Workspace (Sheets, Docs, Gmail, Drive, etc), Slack, Trail, etc. Why Join Us? • Be part of one of the UK's fastest-growing health food companies., • Play a key role in a business that's scaling rapidly and making a positive impact., • Work with a passionate, supportive and ambitious team., • Enjoy opportunities for development, progression and increased responsibility., • Help us transform the health of people and the planet through food.

About Us At Lucky Voice, we believe that pleasure is something to be taken seriously! We have a phenomenal time delivering unforgettable nights out centered on unrivalled private-room karaoke, delicious drinks, and tasty food. It is a place where people come to let their hair down, have fun, belt out some tunes, and switch off from reality, creating moments everyone enjoys and remembers forever. Job Overview We are seeking an experienced, talented, high-energy Assistant General Manager (AGM) to assume day-to-day responsibility for the operational management of our Lucky Voice venue, deputizing in the absence of the General Manager while actively supporting the delivery of our wider company strategy. In this role, you will lead by example and ensure that all guests have memorable moments, fun, and enjoyment as part of their experience within our venue. Our Core Values: • Be Fun Be Kind, • Driven to Deliver, • Treasure the Touch Points, • Work Brilliantly Together Key Responsibilities • Guest Experience: Maintain venue product quality and appearance; promote guest recognition and handle daily feedback to foster an environment focused on guest-centricity., • Commercial Development: Plan and execute short-term business objectives, support bookings coordination to maximise yield, and evaluate sales/marketing promotions., • Financial Control: Support the GM in the achievement of all venue budget targets and KPIs, while monitoring cash, stock, and venue assets securely., • People Management & Leadership: Lead by example, encouraging all team members to work together. Delegate authority, empower team members, handle recruitment in line with business needs, and foster a positive team atmosphere by recognising success., • Training & Development: Actively drive the onboarding, coaching, and statutory compliance training cultures for all venue team members., • Statutory Requirements: Take personal accountability for all statutory obligations, ensuring Health & Safety policies and procedures are followed, and ensure fair and equal treatment for all individuals. Skills, Experience & Abilities Required • Demonstrated excellent leadership and people management skills with a knack for getting the best out of a team in a fun and collaborative way., • Great attention to detail, organisation, planning, and administration skills., • A confident communicator who thrives working as part of a team and is passionate about going the extra mile., • A strong passion for delivering customer excellence to all our guests., • Mobility and flexibility to potentially move to an alternative venue location to gain promotion or further training. What’s In It For You? A fun, collaborative environment where you can truly thrive and develop, not to mention a few fantastic perks: • Salary: Commensurate with experience, • Holiday: 25 days, • PMI: Benenden Health, • Cycle to Work Scheme, • Travel Loan, • EAP (Employee Assistance Programme), • Generous Discount on F&B (Food & Beverage) If you want that mic drop moment, we would love to hear from you!

General Manager Figo Leyton About FIGO FIGO Restaurant is East London's premier Italian dining destination, proudly rated as the best Italian restaurant in the area since opening in 2019. We serve authentic, high-quality Italian cuisine with exceptional service in a vibrant and welcoming atmosphere. With 150 covers indoors, we cater to high volumes of diners daily, especially during peak hours, where our service excellence truly shines. The Role We are looking for an experienced and dynamic General Manager to lead our team and ensure the continued success of our restaurant. As the General Manager, you will be the driving force behind the smooth day-to-day operations, maintaining our high standards, and fostering an environment where both staff and customers thrive. Key Responsibilities • Operational Leadership: Be actively present on the restaurant floor during busy hours to oversee operations and ensure a seamless guest experience., • Team Management: Motivate, develop, and inspire the team, fostering a positive and collaborative work environment., • Rota Productivity: Strategically plan and monitor staff schedules to ensure efficiency, cost-effectiveness, and optimal productivity., • Customer Experience: Maintain and elevate our reputation by ensuring exceptional service and addressing customer needs with care and professionalism., • Performance Monitoring: Track and analyze KPIs, including sales, customer feedback, and team performance, to drive continuous improvement. What We’re Looking For • A minimum of 3-5 years of experience in a similar General Manager role within the hospitality industry, preferably in high-volume restaurants., • A hands-on leader who thrives in a fast-paced environment and enjoys being actively involved in service during peak times., • Strong organizational skills with the ability to plan and execute effectively under pressure., • Passionate about Italian cuisine and committed to delivering the highest standards of service., • A team player with excellent communication and interpersonal skills, ready to boost team morale and cultivate a strong team spirit. Why Join Us? At FIGO, we offer more than just a role; we offer the opportunity to be part of a family that values excellence, innovation, and collaboration. Join us and lead a dedicated team in providing memorable dining experiences in East London's best Italian restaurant. Please note that this Job do not provide VISA Sponsorship Job Type: Full-time Benefits: • Discounted or free food Experience: • General Manager: 3 years (required) Work Location: In person

Mortgage & Protection Adviser – Self-Employed Opportunity Build Your Own Business. Own Your Time. Create Your Future. Are you ambitious, self motivated, and driven to succeed? Do you want the freedom of being your own boss while benefiting from exceptional training, ongoing support, and a clear career progression pathway? We are seeking motivated individuals to join our growing team as Self-Employed Mortgage & Protection Advisers. Whether you're already CeMAP qualified, newly qualified with no practical experience, or looking to enter the industry and gain your qualifications, we provide everything you need to build a successful and rewarding career. The Opportunity As a Self-Employed Mortgage & Protection Adviser, you'll help clients achieve their homeownership and financial goals through expert mortgage and protection advice. You will advise clients on: • Residential Mortgages, • Remortgages, • First-Time Buyer Mortgages, • Buy-to-Let Mortgages, • Life Insurance, • Critical Illness Cover, • Income Protection, • Family Protection Solutions With the flexibility of self-employment, you'll have complete control over your diary, your earnings, and the growth of your business. New to the Industry? Full Training & Support Provided For candidates who do not yet hold their CeMAP qualification, we provide: Structured training and development Mentoring from experienced advisers A clear pathway into mortgage and protection advice Already CeMAP Qualified but Lack Practical Experience? Many newly qualified advisers struggle to find a business willing to invest in their development. We specialise in turning qualified candidates into successful advisers through comprehensive hands-on training, including: Mortgage broking skills and real-world client advice Lender criteria knowledge and research Sourcing system training Compliance and regulatory guidance Fact-finding and recommendation processes Sales training and client conversion techniques Case packaging and submission Lead management and relationship building Business development and self-employed success strategies Ongoing coaching and mentoring What We Offer Self-employed opportunity with unlimited earning potential Freedom and flexibility to manage your own time Full training and continuous professional development Access to industry-leading systems and support Dedicated compliance guidance Experienced mentoring and business coaching A supportive environment designed to help you succeed The opportunity to build a valuable long-term business Clear Career Progression We don't just help advisers become successful mortgage and protection specialists—we help them build long-term careers in financial services. Successful advisers will have the opportunity to progress into becoming Financial Advisers, with support towards further qualifications, professional development, and advanced advice opportunities. This creates a genuine career pathway from: Mortgage & Protection Adviser Financial Adviser allowing you to expand your expertise, increase your earning potential, and provide clients with a broader range of financial planning solutions. Who We're Looking For We are seeking individuals who are: • Hungry for success, • Self-motivated and disciplined, • Entrepreneurial in mindset, • Professional and client-focused, • Strong communicators, • Ambitious and driven to achieve their goals, • Committed to personal and professional growth Experience in sales, estate agency, banking, recruitment, customer service, or financial services is advantageous but not essential. Why Join Us? This is more than just a role—it's an opportunity to build your own business with the backing, training, and support of an experienced and successful organisation. If you're looking for flexibility, unlimited earning potential, industry-leading development, and a clear pathway to becoming a Financial Adviser, we'd love to hear from you. Apply today and take the first step towards a rewarding career as a Self-Employed Mortgage & Protection Adviser.

We are seeking a Head Server to lead the team of waiting staff during peak hours. The successful candidate will have a minimum of two years of professional experience as a server, and have exceptional interpersonal skills which will allow him or her to handle a high level of stress in a fast-paced environment. Our Head Server is responsible for supervising and leading the team, developing new servers and ensuring that employees are available at all times.Responsabilities: • Make sure that the bar is set up and dressed properly prior to service, • Maintain a clean and orderly the area, in extreme cases remove slovenly patrons from the premises, • Maintain and present complete and accurate section meal tickets to the kitchen staff, • Be responsible for helping wait staff and bussers with clearing and resetting of tables after service, • Ensure that food and drinks orders have been recorded correctly, • Ensure that all customers have been greeted, • Ensure compliance with food safety regulations and best practices, • Train new employees, • Monitor inventory levels and assist in ordering supplies if needed, • Provide constructive feedback to team members, • Opening and closing duties. Join us as we strive for excellence in our operations while fostering a positive work environment for our team!

Self-Employed Sales Executive – Steel Buildings About South West Steel Buildings South West Steel Buildings Ltd is a growing supplier of British-manufactured steel buildings, providing solutions for the agricultural, commercial and industrial sectors. We supply buildings ranging from agricultural storage buildings and workshops through to industrial units and larger commercial projects. As we continue to grow, we are looking for a motivated and commercially minded Self-Employed Sales Executive to generate new business and develop their own customer base. This is a self-employed, commission-only opportunity with no basic salary. Commission is uncapped and directly linked to sales generated. The Opportunity This role would suit an experienced salesperson who wants the freedom of self-employment combined with the earning potential of selling high-value products. You will be responsible for identifying and developing your own sales opportunities, with potential customers including: • Farmers and agricultural businesses, • Agricultural contractors, • Property developers, • Builders and construction companies, • Commercial property owners, • Industrial businesses, • Landowners and investors Projects can range from smaller workshops and storage buildings through to substantial agricultural and industrial developments. You don't necessarily need previous steel-building experience. Experience within agriculture, construction, building materials, machinery, property or high-value B2B sales would be particularly beneficial. Product and technical support will be provided by South West Steel Buildings. Commission 5% commission on qualifying net sales generated by you, excluding VAT. There is no commission ceiling. For illustration: £25,000 project = £1,250 commission £50,000 project = £2,500 commission £100,000 project = £5,000 commission These examples illustrate the commission calculation only and are not guaranteed earnings. Full commission terms, including when commission becomes payable, will be provided as part of the Sales Agent Agreement. What You'll Be Doing Your primary responsibility will be generating new business for South West Steel Buildings. This may include: • Prospecting and identifying potential customers, • Telephone-based business development, • Developing relationships with farmers, builders and developers, • Networking within the agricultural and construction industries, • Following up prospective projects, • Discussing initial building requirements with customers, • Maintaining relationships with prospective customers, • Developing repeat and referral business, • Working alongside SWSB to progress opportunities from initial enquiry through to order You will not be expected to carry out structural design or engineering calculations. Our team and manufacturing partners will provide support with building design, specifications, drawings and quotations where required, allowing you to concentrate on developing relationships and winning business. Who We're Looking For We're particularly interested in people who are confident speaking to business owners and decision-makers. You may already have experience selling: • Agricultural machinery or equipment, • Building materials, • Roofing or cladding, • Steel or structural products, • Commercial construction products, • Industrial products, • Property or construction services However, attitude and sales ability are more important than having worked specifically within the steel-building industry. You'll need to be: • Confident generating your own opportunities, • Comfortable with telephone prospecting and cold calling, • Able to build long-term customer relationships, • Self-motivated and organised, • Commercially minded, • Comfortable working independently, • Professional when representing South West Steel Buildings Why Work With SWSB? This isn't about selling hundreds of low-value products every month. Steel buildings are high-value purchases, meaning individual successful projects can generate substantial commission. You'll have access to: • British-manufactured steel building systems, • Competitive pricing, • Fast quotation capabilities, • Technical and design support, • Agricultural, commercial and industrial markets, • Supply-only and supply-and-erect solutions, • High-value project opportunities, • Uncapped 5% commission Most importantly, we're looking for someone who wants to build a territory and customer base over the long term, rather than simply work through a list of leads. Important – Self-Employed Position This is a self-employed, commission-only sales opportunity. There is no basic salary or guaranteed level of earnings. The successful applicant will operate on a self-employed basis and will be responsible for their own tax, National Insurance and other obligations associated with self-employment. Commission and lead ownership arrangements will be clearly defined within a written Sales Agent Agreement before commencing. If you're an experienced salesperson who enjoys developing your own business, building relationships and earning directly from the results you produce, we'd like to hear from you.

Independent Tapas & Wine Bar | Central London We're looking for an experienced, hands on Asssistant Manager to lead our small, passionate team at our busy independent tapas and wine bar. Unlike large restaurant groups, we're an owner led business where your ideas matter, your work is recognised, and you'll have a genuine impact on the success of the venue. We're looking for someone who enjoys being part of a close-knit team and takes pride in creating memorable guest experiences. We're looking for someone who is: • Experienced in managing a busy hospitality venue, • Passionate about exceptional food, wine and customer service, • A natural leader who motivates and develops their team, • Organised, proactive and calm under pressure, • Professional, well-presented and highly detail-oriented, • Reliable, committed and able to lead by example What you'll need: • Previous management experience in a quality restaurant, wine bar or similar hospitality venue, • Excellent communication and people management skills, • Strong operational and organisational ability, • Confidence managing a fast-paced service while maintaining high standards, • Flexible availability, including evenings and weekends What we offer: • Competitive salary and excellent tips/service charge, • The opportunity to play a key role in a growing independent business, • A supportive, respectful and collaborative working environment, • Real opportunities to contribute ideas and grow with the company, • A team that genuinely enjoys working together If you're looking to move away from corporate hospitality and become part of an ambitious independent business where you can make a real difference, we'd love to hear from you.

☕ Café Manager – Krave Dessert Café Location: Northwood Full-Time Love great coffee, amazing desserts and creating a brilliant customer experience? Krave Dessert Café is looking for an experienced Café Manager to take ownership of our day-to-day operation and help take the business to the next level. We’re looking for someone energetic, organised and commercially minded who knows how to lead a team, keep standards high and create an atmosphere that keeps customers coming back. 🍰 The Role As Café Manager, you'll have responsibility for the overall performance and smooth running of Krave, including: • Leading, motivating and developing the team, • Managing staff rotas and ensuring efficient staffing levels, • Delivering consistently excellent customer service, • Driving sales and looking for ways to grow the business, • Maintaining high standards across food, drinks, presentation and cleanliness, • Managing stock levels, ordering and supplier relationships, • Controlling wastage and keeping an eye on costs, • Ensuring opening and closing procedures are followed, • Handling customer feedback and resolving issues confidently, • Making sure the café is always looking and operating at its best 🙌 Who We're Looking For We're looking for an experienced café or hospitality manager who: • Has previous management experience in a busy café, restaurant or similar hospitality business, • Is confident leading and managing a team, • Has a strong understanding of stock, labour and cost control, • Is commercially minded and motivated by increasing sales, • Has excellent customer service skills, • Is organised, reliable and hands-on, • Leads from the front rather than managing from the sidelines, • Brings positive energy to the team and the café ✨ Why Krave? Krave is all about great desserts, great drinks and great experiences. We're looking for someone who wants more than just a management job — we want someone who can really take ownership of the café, bring ideas to the table and help us grow. If you're an experienced hospitality manager who loves building strong teams, delivering brilliant service and running a successful operation, we'd love to hear from you.

Construction Project Manager – Domestic Building Projects £40,000–£130,000 depending on experience and performance + uncapped project commission We are looking for an experienced Construction Project Manager to take ownership of domestic building projects from initial site visit through to successful completion. Our projects include: • Home extensions, • Loft conversions, • Full and partial property renovations, • Internal remodelling and refurbishment Typical contract values range from £40,000 to £250,000, with an average project value of approximately £70,000. This role is designed for someone who wants the independence and earning potential of running projects without having to worry about finding customers, generating leads, running sales calls, issuing contracts, chasing invoices or managing back-office administration. We find the work and run the back office. You deliver the projects. How the role works The company generates enquiries and works with homeowners to understand their plans, budget and project requirements. Once we identify a promising opportunity, you will: 1. Visit the property and meet the client in person., 2. Discuss the proposed work in detail., 3. Assess the site and identify potential risks or challenges., 4. Scope the work and prepare an accurate, commercially viable quotation., 5. Support our internal team with any technical questions required to close the project. Our internal team then takes over the sales process, follows up with the customer, issues contracts and closes the project. Once the project is secured, you take responsibility for delivering it from start to finish. Focus on delivery, not administration We take care of the back office, including: • Lead generation, • Initial customer qualification, • Sales calls and follow-up, • Customer contracts, • Billing, • Invoicing, • Payment collection, • General administration You are not expected to spend your time finding work, chasing paperwork, issuing contracts or collecting money. Your focus is on: • Meeting clients, • Understanding and pricing projects, • Planning the work, • Organising contractors and trades, • Managing day-to-day project delivery, • Controlling costs and programme, • Maintaining a strong relationship with the client, • Ensuring work is delivered to a high standard You look after the contractors, the client and the project. We look after everything around it. Your responsibilities You will be responsible for the successful delivery of your projects, including: • Visiting prospective projects and meeting homeowners, • Understanding the client's requirements, • Accurately scoping and pricing work, • Preparing project budgets and quotations, • Planning the works and creating realistic programmes, • Organising labour, subcontractors, trades and materials, • Ensuring the right contractors are on site at the right time, • Managing and supervising contractors, • Monitoring the quality of work, • Managing project costs, budgets and margins, • Monitoring progress against programme, • Identifying and resolving issues quickly, • Managing variations and changes to scope, • Keeping clients informed throughout the project, • Maintaining a positive client relationship, • Ensuring sites are organised, safe and professionally managed, • Managing snagging and project completion, • Delivering an outcome the client is genuinely happy with You will have considerable freedom over how you organise and deliver your projects. You will not be micromanaged. We care about the outcome: quality, happy clients, projects delivered efficiently and strong commercial performance. What is in it for you? £40,000–£130,000 + uncapped commission Salary will range from £40,000 to £130,000, depending on experience, capability and performance. On top of this, you will receive uncapped commission linked directly to the profit generated by the projects you manage. There is no ceiling on commission. The more work you successfully manage, and the more efficiently and profitably you deliver it, the more you can earn. No need to find your own work One of the biggest challenges of running a construction business is keeping the pipeline full. We take that problem away. Our team generates the enquiries, qualifies customers and runs the sales process. We can generate as much work as you are capable of successfully delivering. Whether you want to manage £60,000 or £6 million of construction work, we want the limiting factor to be your ability to deliver rather than our ability to find projects. No back-office burden Contracts, billing, invoicing, payment collection, sales and administration are handled internally. That allows you to spend your time where you add the most value: on site, with contractors and with clients. Be your own boss The role is largely self-directed. You will have significant freedom over how you organise your time, manage your contractors and deliver your projects. We are looking for someone who wants responsibility rather than someone who needs constant supervision. How the numbers work Our average project is approximately £70,000. A well-run project should achieve at least a 20% profit margin, with 30% or more achievable on strong projects. That means a £70,000 project could generate: 20% Margin30% Margin Contract value £70,000 £70,000 Project profit £14,000 £21,000 Your commission is linked to the profit generated by the projects you manage. A project of this size should take no more than six weeks when properly planned, resourced and managed. There is also no reason an experienced and organised Project Manager cannot oversee multiple projects at the same time. That is where the earning potential becomes significant. Run more projects. Maintain strong margins. Deliver excellent work. Earn more commission. There is no commission cap. By the numbers • Project values: £40,000–£250,000, • Average project: approximately £70,000, • Target minimum project margin: 20%, • Strong projects can achieve approximately 30%+, • Typical £70k project duration: no more than six weeks, • Average conversion following a qualified site visit: approximately 20%, • Approximately five suitable site visits generate one secured project, • Salary: £40,000–£130,000, • Uncapped project commission, • Commission directly linked to project profitability, • Ability to manage multiple projects simultaneously, • As much work available as you are capable of successfully delivering Who we are looking for This role would suit an experienced: • Construction Project Manager, • Contracts Manager, • Construction Manager, • Site Manager, • Residential Project Manager, • General Builder looking to move into project management You should understand both the practical and commercial sides of domestic construction. Ideally, you will have: • Experience delivering domestic extensions, loft conversions or major renovations, • Strong knowledge of residential construction methods, • An understanding of construction sequencing and programme management, • The ability to accurately scope and price building work, • Experience managing subcontractors and trades, • Strong financial and cost-management skills, • High standards of workmanship, • Excellent problem-solving ability, • Strong client communication skills, • The confidence to make decisions independently, • The ability to manage several projects and competing priorities, • A reliable network of trades and subcontractors, or the ability to develop one, • A professional and trustworthy manner when dealing with homeowners Most importantly, you must be someone who takes ownership. Problems happen in construction. We are looking for someone who identifies them quickly, communicates clearly and gets them solved. This role will not suit you if This probably isn't the right opportunity if: • You need to be closely managed, • You regularly allow projects to drift over budget, • You struggle to maintain programme, • You avoid difficult conversations with clients or subcontractors, • You produce vague or inaccurate quotations, • You don't understand project profitability, • You compromise on quality to make a job easier, • You wait for somebody else to solve problems We want someone commercially minded who takes pride in delivering great work. If you are good at running construction projects, there is significant money to be made here. Apply Please apply with a summary of your experience, including: • The types and values of projects you have managed, • Examples of extensions, loft conversions or renovations you have completed, • Your experience preparing quotations and managing project costs, • The geographical area you can cover, • Your current availability We are looking for people who want significant responsibility, significant independence and the opportunity to earn significantly more by delivering excellent projects. We provide the customers, sales, contracts, billing and back-office support. You run the projects.

Krave Dessert Café is looking for an experienced, enthusiastic and driven Café Manager to lead the day-to-day operations of our busy dessert café. This is an exciting opportunity for someone with previous dessert café management experience who is passionate about delivering exceptional customer service, creating memorable guest experiences, and helping to grow an exciting brand. As Café Manager, you will oversee all aspects of the business, from leading the team and maintaining exceptional cleanliness standards to developing children's party packages, driving sales, and contributing to the continued growth of the Krave brand. Key Responsibilities • Manage the daily operation of the dessert café, ensuring smooth and efficient service., • Lead, motivate and develop the front and back of house team., • Deliver outstanding customer service and ensure every guest has an exceptional experience., • Maintain consistently high standards of cleanliness, hygiene and food safety throughout the café., • Manage staff rotas, recruitment, training and performance., • Monitor stock levels, ordering and supplier relationships., • Control labour and food costs while maintaining quality and profitability., • Ensure compliance with all Health & Safety and Food Hygiene regulations., • Handle customer feedback professionally and resolve issues promptly., • Drive sales through promotions, upselling and exceptional service. Children's Parties & Events • Organise and manage children's birthday parties and private events., • Create fun, memorable experiences for children and families., • Coordinate party bookings, staffing and event delivery., • Develop new party packages and themed experiences to increase revenue. Brand Development: Working alongside senior management, you will play an important role in growing the Krave brand by: • Developing new ideas to improve the customer experience., • Identifying opportunities to increase sales and customer loyalty., • Supporting new menu launches and seasonal promotions., • Assisting with local marketing initiatives and community engagement., • Maintaining brand standards across presentation, service and atmosphere., • Helping establish Krave as the leading dessert destination in the area. About You: We are looking for someone who has: Previous management experience within a dessert café, ice cream parlour or similar hospitality environment. A proven track record of leading successful teams. Experience organising children's parties or family-focused events. Strong understanding of brand development and customer engagement. Exceptional leadership and communication skills. Excellent organisational and time management abilities. High attention to detail with a commitment to maintaining exceptional cleaning and hygiene standards. Strong commercial awareness with the ability to drive sales and profitability. Confidence in dealing with customer enquiries and resolving complaints professionally. A positive attitude, strong work ethic and hands-on approach. Food Hygiene Certificate (Level 2 or above preferred). Flexibility to work evenings, weekends and busy seasonal periods. What We Offer: Immediate start. Competitive salary based on experience. Performance-related bonus opportunities. Career progression within a growing hospitality group. Opportunity to help shape and develop an exciting, expanding brand. Supportive, energetic and creative working environment. Staff discounts and company benefits. How to Apply: If you have the experience, passion and leadership skills to take Krave Dessert Café to the next level, we'd love to hear from you. Please send your CV and a short covering letter outlining your experience. Join Krave Dessert Café and play a key role in creating unforgettable desserts, memorable celebrations, and exceptional customer experiences while helping build one of the region's most exciting dessert brands. Benefits: • Company pension, • Discounted or free food, • Employee discount, • On-site parking, • Store discount Work Location: In person

Head Chef – EADN St Paul’s Location: St Paul’s, London Salary: £60,000 per annum Job Type: Full-time (40 hours per week) EADN St Paul’s is looking for an experienced, passionate, and driven Head Chef to lead our kitchen team. This is an exciting opportunity for a strong leader who thrives in a fast-paced, high-quality dining environment and is committed to delivering exceptional food and maintaining the highest kitchen standards. Key Responsibilities * Lead and manage all aspects of the kitchen operation. * Create, develop, and cost innovative dishes and recipes in line with the EADN brand. * Design, review, and update seasonal menus while maintaining consistency and quality. * Ensure all food is prepared and presented to the highest standard. * Recruit, train, mentor, and develop all kitchen staff to ensure consistency in food preparation and service. * Deliver regular training to kitchen staff on recipes, food presentation, food safety, hygiene, and operational standards. * Manage kitchen rotas, performance, and staff development. * Oversee stock control, ordering, supplier relationships, and minimise food waste. * Monitor food costs, labour costs, and achieve agreed GP targets. * Maintain a clean, organised, and safe kitchen environment. * Ensure full compliance with all Food Safety, Food Hygiene, Health & Safety, HACCP, allergen management, and Environmental Health regulations, maintaining accurate records and documentation at all times. * Ensure the kitchen is inspection-ready and compliant with all statutory requirements. * Work closely with senior management to continuously improve the food offering and overall guest experience. * Lead by example, maintaining professionalism and high standards at all times. Essential Requirements * Minimum 3 years’ experience as a Head Chef. * Fluent in spoken and written English. * Level 2 Food Safety & Hygiene Certificate. * Level 3 Food Safety & Hygiene Certificate. * Strong knowledge of UK Food Safety legislation, HACCP principles, allergen regulations, and Environmental Health requirements. * Proven ability to maintain full compliance with food safety and regulatory standards during inspections and day-to-day operations. * Experience creating and costing menus, dishes, and recipes. * Proven experience training, mentoring, and developing kitchen teams. * Strong leadership and people management skills. * Excellent organisational, communication, and time management skills. * Ability to work efficiently under pressure in a fast-paced hospitality environment. * Strong understanding of stock control, ordering, food cost management, waste reduction, and kitchen budgeting. * Ability to manage staff rotas and performance. * High attention to detail and commitment to delivering exceptional food quality and customer service. * Right to work in the UK. Working Hours * Full-time – 40 hours per week. * Mandatory working days: Thursday to Sunday. * Mondays: The restaurant is closed unless operating for Bank Holidays or special events. The successful candidate must be available to work on these occasions. * Annual leave during mandatory working days (Thursday–Sunday) must be approved in advance. What We Offer * Competitive salary of £60,000 per annum. * Full-time permanent position (40 hours per week). * Opportunity to lead the kitchen at one of London’s exciting dining destinations. * Career development and progression opportunities. * Supportive management team. * Staff benefits and employee discounts.

MNM is a speakeasy cocktail bar hidden in a barber shop in Bank. Having grown substantially over the past 2 years we are looking to recruit staff ready for the continuation of growth into 2026 The bar is an upmarket, 60 seater intimate space that caters to the local workers through the week and is booked privately most Fridays and Saturdays. The Role We are looking for an experienced, responsible and commercially minded Supervisor to take ownership of the day-to-day operation of our intimate cocktail bar in Bank. This is not a back-office management position. It is a highly hands-on role, with the majority of each service spent on the floor: welcoming guests, managing the customer experience, driving sales and supporting smooth service. You will work alongside one other member of staff, so you must be comfortable leading by example and getting involved in every aspect of the operation. Cocktails account for approximately 90% of our sales, making a strong cocktail background essential. You should have excellent product knowledge, confidence discussing drinks with customers and the ability to deliver consistently high standards during both public service and private events. The successful candidate will be trusted with significant autonomy and will play an important part in the future growth of the business. We are actively exploring new locations, creating strong opportunities for progression, increased responsibility and performance-related bonuses. Key Responsibilities • Lead the bar during public service and private-hire events., • Spend the majority of service on the floor, engaging with guests and creating a welcoming, memorable experience., • Proactively drive sales through recommendations, upselling and strong product knowledge., • Prepare and serve cocktails to a consistently high standard when required., • Supervise, motivate and work closely with one additional team member., • Take responsibility for opening and closing the venue., • Maintain excellent standards of cleanliness, organisation and presentation., • Monitor stock levels, minimise waste and support stock ordering and control., • Ensure all cash-handling, till and end-of-day procedures are completed accurately., • Manage customer queries and resolve any service issues professionally., • Support the delivery of private events, including preparing the venue and coordinating service., • Ensure licensing, health and safety, food hygiene and responsible service requirements are followed., • Provide feedback and ideas to improve sales, service and the overall customer experience., • Act as a trusted and responsible keyholder for the business. Trading Pattern • Tuesday to Thursday: Open to the public., • Friday and Saturday: Predominantly private-hire events. Working hours will be arranged around the bar’s public opening times, private bookings and operational requirements. About YouYou will ideally have: • Strong experience in a quality, premium hospitality venue or similar environment., • Grasp of cocktail knowledge and practical bartending ability., • A genuine interest in customer service and building relationships with guests., • A confident, engaging and sales-focused approach on the floor., • The maturity and reliability to operate with limited supervision., • Strong organisational skills and close attention to detail., • The ability to remain calm, professional and decisive during busy services., • A responsible nature, taking ownership of the venue’s consistent approach to a quality hospitality product. What We Offer • A high level of autonomy and the opportunity to make the role your own., • A key position within a small, growing hospitality business., • Direct involvement in shaping the customer experience and commercial performance of the venue., • Strong potential for promotion as we secure and open additional locations., • Opportunities for increased responsibility across future venues., • A negotiable performance-related bonus structure., • Competitive salary, dependent on experience. What Success Looks Like Success in this position means taking genuine ownership of the venue, delivering warm and knowledgeable floor service, maintaining excellent cocktail standards and consistently finding opportunities to increase sales. You will be someone the business can rely on to run the bar responsibly, solve problems independently and help build the next stage of MNM’s growth.

About Us Chococo is an award-winning British chocolatier, crafting exceptional handmade chocolates using fine-origin chocolate and locally sourced ingredients wherever possible. As we continue to grow, we are excited to open our new concession within Selfridges London. We are looking for an experienced, passionate and commercially minded Concession Manager to lead our Selfridges team. This is an exciting opportunity to take ownership of one of our flagship locations, delivering exceptional customer experiences while driving sales, developing your team and maintaining the highest operational standards. Key Responsibilities • Lead the day-to-day operations of the Selfridges concession, ensuring an exceptional customer experience at all times., • Recruit, train, coach and develop a high-performing team, creating a positive and engaging working environment., • Lead by example, inspiring the team to achieve sales targets, maximise opportunities and consistently deliver outstanding service., • Monitor sales performance, KPIs and labour costs, implementing action plans to drive commercial success., • Ensure the concession is impeccably presented, maintaining excellent visual merchandising standards in line with both Chococo and Selfridges expectations., • Manage stock levels, ordering, deliveries, stock counts and inventory accuracy to minimise waste and maximise availability., • Ensure all company policies, food safety regulations and Selfridges operational procedures are consistently followed., • Handle customer feedback and resolve any issues professionally, maintaining the highest standards of customer satisfaction., • Prepare staff rotas, manage scheduling and support payroll administration where required., • Build strong working relationships with the Selfridges management team and represent the Chococo brand with professionalism., • Identify opportunities to improve sales, customer engagement and operational efficiency. Requirements • Previous management experience in premium retail, luxury retail, hospitality or food retail., • A proven track record of leading teams and achieving commercial targets., • Strong leadership, coaching and people management skills., • Excellent communication and interpersonal skills with a customer-first mindset., • Passion for premium food, gifting and delivering memorable customer experiences., • Strong organisational skills with the ability to prioritise and perform in a fast-paced retail environment., • Confident using POS systems and retail reporting to monitor business performance., • Flexible to work weekends, evenings and public holidays in line with Selfridges trading hours., • Eligibility to work in the UK. What We Offer • Competitive salary with opportunities for career progression., • Performance-related bonus opportunities., • Generous staff discount on Chococo products., • The opportunity to lead our exciting concession within one of the UK's most prestigious department stores., • Comprehensive training, ongoing development and the opportunity to grow within an expanding business., • A supportive, passionate and collaborative team environment. We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds.

Supervisor – Qinwan Café – The Chancery Rosewood Location: Mayfair, London Job Type: Full-time Salary: from £16 per hour (depending on experience) About Qinwan Café Qinwan Café is an exciting new café concept opening within The Chancery Rosewood. The café offers a refined yet welcoming environment, serving exceptional coffee, teas, and a carefully curated selection of ice cream, patisseries, dates, and sandwiches. We are looking for an experienced and service-driven Café Supervisor to join our opening team. This role is ideal for an individual who is confident leading a team, maintaining high service standards, and ensuring smooth day-to-day café operations while delivering warm, attentive, and memorable guest experiences. Role Overview As a Café Supervisor, you will be responsible for supporting the Café Manager with the daily operation of the café and taking ownership of the shift when required. Working closely with the Café Manager, Head Waiter, and Café Servers, you will lead and support the front-of-house team, ensure service standards are consistently maintained, and respond effectively to operational and guest-related matters. The Supervisor is expected to lead by example, communicate clearly and promptly, and create a positive, professional, and well-organised working environment. Key Responsibilities Guest Experience • Deliver a consistently high standard of warm, attentive, and professional service, • Lead by example in creating a welcoming and refined guest experience, • Monitor guest satisfaction throughout the service, • Respond promptly and professionally to guest requests and concerns, • Handle guest complaints appropriately and escalate more serious matters to the Café Manager, • Build positive relationships with regular and hotel guests, • Ensure the team maintains the expected service standards at all times Shift & Service Management • Take responsibility for the smooth running of the café during assigned shifts, • Coordinate the front-of-house team and allocate tasks according to operational needs, • Monitor service flow, table management, guest waiting times, and team performance, • Ensure all food and beverages are served correctly and efficiently, • Maintain consistent service and presentation standards during busy periods, • Support the Head Waiter and Café Servers during peak service, • Ensure opening, service, and closing procedures are completed correctly, • Conduct effective shift handovers and communicate important information to management Team Leadership • Lead, motivate, and support the café team throughout each shift, • Provide clear instructions and ensure team members understand their responsibilities, • Lead by example in attitude, appearance, service, and professionalism, • Support the training and development of new and existing team members, • Provide constructive feedback and coaching when required, • Monitor team performance and address operational issues promptly, • Encourage teamwork, respect, and positive communication within the team, • Support management in maintaining a professional and positive working environment Communication • Maintain clear, professional, and timely communication with the Café Manager and management team, • Keep management informed of operational issues, guest concerns, incidents, and team matters, • Respond promptly to management instructions, questions, and requests, • Ensure important information is communicated accurately to the team, • Communicate effectively between front-of-house and back-of-house teams, • Complete clear and accurate shift handovers, • Escalate issues promptly when they are outside the Supervisor's authority or responsibility Operational Support • Support the Café Manager with the daily operation of the café, • Assist with opening and closing procedures, • Monitor cleanliness, organisation, and presentation of all service areas, • Monitor stock levels and report shortages or operational requirements, • Support effective stock rotation and minimise unnecessary wastage, • Report damaged, faulty, or unsafe equipment to management, • Ensure the café operates efficiently during busy service periods, • Support the implementation of company policies, procedures, and operational standards Cash & POS Responsibilities • Ensure POS procedures are followed correctly, • Support accurate cash and payment handling, • Monitor transactions and ensure discounts, refunds, and voids are processed correctly and in accordance with company procedures, • Report any cash discrepancies or irregularities to management promptly, • Support the team with POS-related queries and operational issues Health, Safety & Hygiene • Ensure all health, safety, food safety, and hygiene procedures are followed, • Maintain a clean, safe, and organised working environment, • Ensure team members follow relevant hygiene and safety procedures, • Report accidents, incidents, hazards, or equipment concerns immediately, • Support compliance with company policies and legal requirements, • Take appropriate action in the event of an operational or safety incident and escalate where necessary Product Knowledge • Maintain excellent knowledge of the café's food and beverage menu, • Understand key ingredients, allergens, preparation methods, and product characteristics, • Ensure the team is confident in describing menu items to guests, • Support the team in making appropriate recommendations to guests, • Ensure all products are served correctly and according to the required standards, • Keep up to date with menu changes, new products, and seasonal offerings Requirements Experience • Previous experience in a Supervisor, Team Leader, Head Waiter, or similar hospitality role preferred, • Previous experience in a high-end café, restaurant, hotel, or luxury hospitality environment is an advantage, • Experience leading and supporting a front-of-house team, • Experience working in a fast-paced and guest-focused environment Skills • Excellent leadership, communication, and interpersonal skills, • Strong customer service and hospitality skills, • Ability to lead by example and motivate a team, • Strong organisational and time-management skills, • Excellent attention to detail, • Ability to remain calm and professional under pressure, • Strong problem-solving and decision-making skills, • Ability to communicate operational issues clearly and promptly, • Good understanding of service standards and hospitality operations Additional Requirements • Flexibility to work evenings, weekends, and public holidays, • Professional presentation and strong work ethic, • Positive, approachable, and confident leadership style, • Ability to work effectively in a fast-paced luxury hospitality environment, • Ability to stand and work for extended periods during service, • Commitment to delivering consistently high standards of guest service Schedule Full-time position with shift-based scheduling based on operational needs. The Supervisor may be required to work a flexible schedule, including mornings, evenings, weekends, and public holidays. Key Performance Expectations The successful Supervisor will be expected to consistently demonstrate: • Strong leadership and team management, • Clear, timely, and professional communication, • Consistent delivery of high guest service standards, • Effective shift management and operational control, • Professional behaviour and presentation, • Strong teamwork and collaboration, • Accountability and ownership of responsibilities, • Compliance with company, health, safety, hygiene, and service standards, • Effective handling and escalation of operational and guest concerns

Mobile Food Sales Representative | Company Van | No Weekends | Weekly Bonus £12.71 per hour | Company Van & Fuel Provided | Monday–Friday | Full Training Looking for a role where you can get out of the office, meet new people every day and earn extra through your own performance? Food Junkee is looking for confident, energetic people to join our growing team as Mobile Food Sales Representatives. This isn’t parcel delivery or multi-drop driving. It’s a rewarding customer-facing role where you’ll build relationships with local businesses, serve fantastic Afro-Caribbean food and grow your own sales route. You’ll be provided with a fully stocked company van, fuel, full training and ongoing support, giving you everything you need to succeed. Why You’ll Love Working Here ✔ Weekly performance bonus – the more you sell, the more you earn ✔ Company van and fuel provided ✔ Monday to Friday only ✔ No evenings, weekends or bank holidays ✔ Full training provided – no food industry experience required ✔ Work independently while meeting new people every day ✔ Build your own customer base and develop lasting customer relationships ✔ Join one of London’s leading mobile Afro-Caribbean workplace catering services What You’ll Do Starting at 7:00am or 8:00am (depending on your route), you’ll load your company van with freshly prepared hot meals, cold food and drinks before heading out to your designated area. Your day will include: • Serving regular customers with excellent food and friendly service., • Visiting local businesses and introducing them to Food Junkee., • Building lasting relationships with customers to increase repeat business., • Growing your sales route and maximising daily sales opportunities., • Managing stock levels throughout the day., • Processing cash and card payments accurately., • Keeping your van and serving area clean, organised and well-stocked., • Completing end-of-day cash reconciliation and debriefing with your manager. No two days are the same, and your success is rewarded. What We’re Looking For We’re looking for people with confidence, personality and a positive attitude. You’ll ideally have: • A full UK driving licence (please enquire regarding licence eligibility requirements)., • Previous experience in sales, retail, hospitality or customer service., • Confidence approaching new people and building relationships., • Excellent communication skills., • A self-motivated, reliable and professional attitude., • Good numerical skills., • Experience using a card machine is helpful but not essential.

Experienced Bartender needed TONIGHT for a busy Latin nightclub. This is a paid trial shift with the opportunity for regular weekend work for the right person. Shift: TONIGHT FRIDAY 01/08/26 23:30 - 4:30AM Arrival for briefing: 23:15 Pay: £14 per hour Keep your tips Regular weekend work available for strong performers About us: We are a premium, high-energy Latin nightclub and sports bar. The venue is fast, busy, fun and customer-focused. Our bartenders play an important role in creating an amazing guest experience while keeping the bar fast, organised and commercially successful. We are looking for someone who is: • An experienced bartender, • Fast and accurate under pressure, • Friendly and confident with customers, • Reliable and punctual, • Proactive, • Calm during busy service, • Comfortable working late nights, • Confident taking card and cash payments, • Able to upsell naturally without being pushy, • Able to work well with the Head Bartender, barbacks and wider team, • Able to maintain excellent service even when the bar is extremely busy Duties include: • Serving drinks quickly and accurately, • Preparing spirits, mixers, shots, beers and standard bar orders, • Taking payments correctly, • Upselling doubles, shots, premium spirits and other suitable options, • Acknowledging and engaging customers while managing busy queues, • Keeping the bar clean, organised and fully operationa, • Communicating stock, ice, glassware and replenishment needs to the barback, • Following approved measures, pricing and drink preparation standards, • Reporting spillages, breakages, shortages and wastage, • Supporting responsible alcohol service, • Escalating intoxication, safety or customer concerns to the Head Bartender or Duty Manager, • Helping with bar close-down at the end of the night Experience: Direct bartending experience is essential. Busy bar, nightclub, cocktail bar, events or high-volume hospitality experience is strongly preferred. You must be confident working independently behind the bar without needing basic bartender training during the shift. Requirements: • Must be 18+, • Must have the right to work in the UK, • Must have recent direct bartending experience, • Must be available TONIGHT 01/08/26, • Must be able to arrive by 23:15, • Must be available to work until 4:30AM, • Must be comfortable working quickly in a busy nightclub environment, • Must provide valid right-to-work documents or a share code, • Must wear smart black, nightclub-presentable clothing Please only apply if you have genuine bartending experience and can definitely work tomorrow.

Opportunity: Contractor Soft Furnishings Installers (London) Partner with John Lewis & Partners to deliver excellence in every home. Are you a skilled installer of Curtains, Poles, Tracks, and Blinds? We are seeking professional Contractors to join our London-based installation team to provide a market-leading experience for our customers. As the final touchpoint in the customer journey, your expertise and service are paramount to our success. The Role You will be responsible for representing the John Lewis brand in customers' homes, ensuring a "Right First Time" installation that exceeds expectations. Logistics: Collect products and required paperwork from local John Lewis Buildings across the UK before heading to scheduled installations. Installation: Expertly install a range of products, including Tracks, Poles, Curtains, and Blinds associated with John Lewis soft furnishings. Customer Excellence: Deliver high-quality installations while engaging and delighting customers with exceptional service. Collaboration: Work effectively with our internal admin teams and branch stock management partners to ensure a seamless operation. Pay : Rate card is set for all jobs / items, the more installed right first time the higher the earnings. Contractor Requirements To be considered for this opportunity, you must possess the following: Insurance: Public Liability insurance with a minimum cover of £2 million. Compliance: A recent Disclosure and Barring Service (DBS) check Equipment: A suitable vehicle for the size and type of goods to be carried, along with your own professional tools. Technical Proficiency: Confidence in using IT systems to receive work schedules, communicate with the admin office, and submit invoices. Customer Service: Outstanding communication skills and a commitment to representing the brand professionally. Send me a message or give me a call

We are looking for an experienced Hair Stylist with a minimum of three years’ professional salon experience who is confident working independently while also supporting the salon owner during busy periods. The successful candidate will be passionate about hair, thrive in a fast-paced environment and take pride in delivering an exceptional experience for every client. Key Responsibilities You will be expected to: • Deliver exceptional customer service from consultation through to the finished result., • Welcome clients professionally and create a warm, friendly environment., • Carry out thorough client consultations., • Perform professional haircuts., • Wash, blow dry and finish hair to a high standard., • Style straight, wavy, curly and textured hair confidently., • Perform silk presses., • Carry out keratin treatments., • Apply root colours, full-head colours and toners., • Confidently perform simple colour services independently., • Assist the salon owner with advanced colour applications when required., • Prepare colour bowls and foils., • Shampoo clients and assist with treatments., • Maintain a clean, organised and professional workstation throughout the day., • Support the smooth day-to-day running of the salon., • Recommend professional home-care products where appropriate., • Uphold the premium standards and reputation of Mullax Hair. Essential Skills & Experience Applicants must have: • Minimum 3 years’ salon experience, • NVQ Level 2 in Hairdressing (minimum), • Experience working with Afro, curly, European and Asian hair textures, • Confidence in cutting, styling and finishing hair, • Experience with root colours, toners and basic colour application, • Excellent customer service skills, • Fluent spoken English, • Right to work in the UK, • Two professional references covering at least the previous three years Desirable Skills The following are advantageous but not essential: • Hair extensions, • Braiding, • General salon management experience, • Additional languages The Person We’re Looking For We’re looking for someone who is: • Warm and welcoming, • Honest and trustworthy, • Passionate about hair, • Calm under pressure, • Reliable and punctual, • Professional in both appearance and attitude, • Highly organised, • A team player, • A fast learner, • Proactive and able to take initiative without waiting to be asked, • Committed to maintaining exceptional salon standards, • Dedicated to creating outstanding experiences for every client At Mullax Hair, we believe technical skills can continue to grow, but attitude, professionalism and integrity are non-negotiable. Training & Career Development Successful candidates will receive ongoing training from the salon owner, who has over 20 years of professional industry experience. As your skills, confidence and responsibilities develop, there will be opportunities for increased earnings, greater responsibility and career progression within the business.

Lead Lash Technician – Existing Client Base | 4 Days Per Week | Wink Lash & Beauty Bar | Islington, London Join an established, busy salon with loyal clients waiting for you. Wink Lash & Beauty Bar is looking for an experienced, talented and passionate Lead Lash Technician to join our friendly team. This is an exciting opportunity for a skilled lash artist to take over an existing client base, earn from day one, and become a key part of a salon with an excellent reputation for beautiful lashes and outstanding customer service. What we offer • 4 days per week, • Flexible working days and hours available for the right candidate, • Existing client base provided – start with loyal returning clients rather than building your diary from scratch, • 40–45% commission structure, with increased commission available as your monthly revenue grows, • The freedom to work with your own preferred professional lash products and equipment, • Friendly, supportive and professional working environment, • Opportunity to increase your earnings as your client base continues to grow, • Long-term, permanent position with genuine career stability, • The opportunity to become our Lead Lash Technician, taking ownership of an established column of loyal clients while enjoying the support of a well-established salon About the role On your working days, you’ll be the Lead Lash Technician, managing your own established client base and enjoying the independence to deliver an exceptional client experience without competing with other lash technicians for bookings. This is a genuine long-term opportunity for someone who wants to become an integral part of the business, build a loyal following and grow with the salon. We’re looking for someone who: • Has experience in Classic, Hybrid and Russian Volume lash extensions, • Produces consistently beautiful, high-quality work, • Is reliable, professional and punctual, • Delivers outstanding customer service, • Is confident carrying out infills, removals and providing excellent aftercare advice, • Works efficiently while maintaining exceptional standards, • Takes pride in maintaining excellent hygiene and client safety, • Wants to build lasting relationships with clients and become an important part of a successful salon Preferred but not essential • Lash Lift, • Brow Lamination, • Brow Tinting & Waxing About you We’re not looking for just anyone—we’re looking for a lash artist who genuinely loves what they do, takes pride in every set of lashes they create, and wants to build a long-term career with a salon that values quality over quantity. If you’re passionate about your work and would love the opportunity to take over an established client base, enjoy flexibility, and become the salon’s Lead Lash Technician, we’d love to hear from you. To apply, please send: • Your CV, • Photos of your work, • Your Instagram portfolio (if available), • A short introduction about yourself and your experience

DILPASAND SWEETS BAKERS & NIMKOZ LTD, a friendly and fast-paced Pakistani restaurant in London, is seeking a dedicated and experienced professional to lead our team. We pride ourselves on a supportive work environment where teamwork, respect, and personal growth are highly valued. As a Restaurant Manager, you will be responsible for the overall success of our daily operations. Your key responsibilities will include: • Team Leadership: Recruit, train, schedule, and supervise staff, fostering a positive and productive work atmosphere., • Operational Excellence: Oversee all restaurant activities, ensuring smooth service, high food quality, and adherence to hygiene standards., • Customer Experience: Maintain exceptional customer service, addressing feedback and ensuring guest satisfaction., • Inventory & Cost Control: Manage stock levels, place orders, and monitor financial performance to optimize profitability., • Compliance: Ensure the restaurant complies with all health, safety, and licensing regulations., • Development: Encourage and support staff development through ongoing training and mentorship. We are looking for someone with a passion for hospitality, strong leadership skills, and a commitment to delivering an outstanding dining experience. If you thrive in a dynamic environment and are eager to contribute to a growing business, we encourage you to apply.