Head of safety jobs in United Kingdom - Page 5

Department: Retail Place of work: London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

WHO WE ARE The Production Factory is a global production agency working across stills and film. We produce high-end visual content for fashion, luxury, beauty, lifestyle, and culture’s most forward-thinking brands, creatives, and agencies. From concept to final delivery, we handle the full production journey — bringing ideas to life through thoughtful planning, expert production, and industry-leading post-production. Whether on set or in post, our teams work seamlessly to shape imagery and film that feels elevated, considered, and impactful across print, digital, social, and broadcast platforms. Our integrated approach means production and post-production work hand in hand, ensuring creative consistency, technical excellence, and a smooth, collaborative process throughout. We partner closely with photographers, directors, stylists, and creative teams to support ambitious ideas and deliver exceptional results at every stage. We have offices in London, New York, Miami, Mallorca, and Manchester, meaning we operate on a global platform. This allows us to connect brands with world-class production in the cities that shape culture. REPORTING The role will report to the Head of Production (Fashion/Home Account) ROLE OVERVIEW Reporting directly to the Head of Production, you’ll play a key role across one of our fashion and home accounts, supporting the e‑Comm and campaign teams through every stage of production. From pre‑production planning to on‑set delivery and post‑production wrap‑up, you’ll be right at the heart of the action, assisting on large‑scale shoots while also taking the lead on producing smaller ones. Please note: due to the nature of our business, this role is fully studio/office-based. KEY RESPONSIBILITIES • Provide assistance to the Head of Production, Senior Producer and Studio Manager on all tasks., • Take direction from the team, prioritise and manage a “to-do” list., • Generate call sheets., • Work closely with the Production team on casting, along with the client, to ensure appropriate models are available and booked for shoots while maintaining good relationships with model agents., • Attention to detail on accounting and reconciliation., • Support Producers with all areas of administration, including logistics, travel and booking creative teams (travel, visas and carnets, etc.) and EQ needs for all crew and departments., • Manage smaller-scale shoots independently with guidance from the Production teams as needed., • Ensure the studio environment is kept tidy, safe, and well-managed, supporting the Studio Manager to manage health and safety policies during shoots., • Ensure a high level of service is given to the client at all times., • Attend Campaign shoots in the UK as needed., • Oversee all post-production elements on campaign shoots, including stills and small-scale motion for online., • Liaise closely with the Studio Manager and client to keep the e-Comm studio running smoothly. SKILLS • Previous experience of working in shoot production, either in-house, in a creative or production agency or as on-set support, with a good understanding of optioning teams, model casting & dealing with agents., • Ability to work effectively and multitask on various jobs at any one time., • A keen interest in the industry inc. photographers & models., • Have an interest in location research., • An understanding of permits and Children’s performance licensing would be a bonus., • Have an understanding of call sheets & working documents., • Be confident to manage smaller-scale productions without full-time supervision., • Ability to work effectively in a team environment, communicating clearly in fast-paced/high-pressure situations, • Seek clarity when needed to ensure accuracy and high-quality outcomes, • Confident to produce shoots in a studio., • Demonstrate initiative and be proactive in everything you do., • A willingness to travel as needed, often at short notice. As an equal opportunities employer, The Production Factory is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.

The Head of Reliability and Maintenance is responsible for ensuring the operational efficiency, safety, and sustainability of IBA (Incinerator Bottom Ash) processing facilities across Europe. This role focuses on enhancing asset reliability, optimizing maintenance practices, and embedding a culture of continuous improvement to minimize downtime, extend asset lifespan, and ensure compliance with environmental and safety standards. Key Responsibilities • Develop and implement a comprehensive maintenance and reliability strategy aligned with business objectives and sustainability goals., • Lead, mentor, and develop multi-site maintenance teams to ensure operational excellence., • Oversee predictive, preventive, and corrective maintenance using CMMS and condition monitoring tools., • Standardize maintenance procedures and processes across facilities for consistency and efficiency., • Collaborate with Engineering, Operations, and HSE teams to maintain asset integrity and ensure regulatory compliance., • Manage maintenance budgets, contracts, service providers, and spare parts inventory for cost-effective operations., • Drive continuous improvement initiatives to reduce failures, downtime, and operational risks., • Support capital investment planning with lifecycle cost and reliability analyses., • Promote energy efficiency, sustainability, and safe operation practices across all sites. Benefits • A challenging role within an internationally operating organization. You will join a motivated team in an informal and dynamic work culture., • An attractive salary with a 13th month., • 8% holiday allowance based on the gross annual salary., • 27 vacation days per year., • Extensive opportunities for personal development and training., • A solid pension scheme., • Mobility options. Job Requirements • Degree in Mechanical, Electrical, or Industrial Engineering (or equivalent)., • Minimum 10 years’ experience in maintenance/reliability leadership, preferably in heavy industry or waste/recycling sectors., • Proven experience with RCM, TPM, and CMMS systems., • Strong knowledge of asset management, condition monitoring, and reliability practices., • Multi-site team management experience in a matrix organization., • Excellent leadership, analytical, problem-solving, and stakeholder management skills., • Fluent in English; additional European languages are a plus., • Willingness to travel frequently across European operational sites. Start Date To be agreed upon. Please note: providing a certificate of good conduct (VOG) is also part of our recruitment process. About Blue Phoenix Group Blue Phoenix is a global resource company. Every day, we recover value from materials others discard. From incinerator bottom ash and construction waste to contaminated soil and tar-containing asphalt. We specialise in transforming complex materials into renewed resources for construction and infrastructure. Operating on four continents, Blue Phoenix teams are on a daily mission to shift the world’s mindset from seeing waste as a problem to recognising it as potential. Through smart sorting, recycling and recovery, we give materials new life - with safety as our core value and guiding principle. We partner with clients, plant operators, contractors, regulators and the wider society to create a truly circular economy. Working together towards our mission of nothing wasted, every resource reborn. Do you want to contribute to a reliable organization and a sustainable future? Then we would love to meet you!

Specialty Sous Chef – Japanese Cuisine | Full-Time We're looking for a chef who knows Japanese cuisine inside out and has the leadership skills to match. You'll report to the Head Chef, drive specialty food production, and help shape menus enjoyed by customers around the world. What you'll be doing Leading kitchen teams, crafting authentic Japanese dishes, owning menu presentation, and keeping food safety standards airtight — all while pushing for better quality, less waste, and smarter production. The hours are (3 chefs) 5.30 am – 1.30 pm / (1 chef) 9am-5pm 4 on 2 off on rotation. 28 days hol (inc bank holidays) – rising by 1 day per year up to 33 days. Inc. Death in Service Life Assurance x3 basic salary Pension Employee 5% Employer 3% Contractual sick pay entitlement. Food on shift and all work wear and equipment provided. What we need from you • Solid experience as a Sous Chef or Head Chef in a Japanese culinary setting, • Background in 5-star or high-volume kitchens, • Strong HACCP knowledge and familiarity with recipe management systems, • A natural leader who can step up when the Head Chef is away, • A culinary qualification — leadership or sustainability training a bonus Why this role? You'll have real influence over menus enjoyed globally, work alongside talented people, and bring your ideas to life in a kitchen that actually welcomes them. If that sounds like your kind of challenge — we'd love to hear from you.

Office & Team Assistant – Mayfair, London £35,000–£40,000 + Travel Allowance + Bonus Full-time | 5 days in the office | 12‑month FTC An exceptional opportunity has arisen for a polished, proactive Office & Team Assistant to join a boutique family office, based in the heart of Mayfair. This role is perfect for someone who thrives in a fast-paced environment, loves being the go‑to person, and takes genuine pride in creating a seamless, welcoming workplace. Reporting into the Head of HR, you’ll become an integral part of the team—supporting operations, office management, and providing hands‑on admin support across the business, to include global travel and diary management. The Role Office Management You’ll be the face and heartbeat of the office—ensuring the space runs smoothly, looks immaculate, and supports a professional working environment. Responsibilities include: • Maintaining high standards of aesthetics, cleanliness, and organisation, • Managing stock, supplies, refreshments, and budget-conscious replenishment, • Welcoming guests and coordinating couriers, deliveries, taxis, and post, • Assisting with office projects, company events, desk planning, AV checks and more, • Supporting new joiner set-up and access requirements, • Working closely with the EA on health & safety compliance Administrative & Coordination Support A varied and busy support remit, including: • General correspondence, printing, scanning & document preparation, • Supporting expenses and basic travel coordination, • HR admin support including diaries, records, and review processes, • Research tasks and ad-hoc projects, • Occasional business and personal errands We’re looking for someone with: • 2+ years’ experience in an office support, administration or team assistant role, • Strong ability to work under pressure and juggle shifting priorities, • Excellent MS Office skills (Word, Excel, PowerPoint), • Immaculate presentation, detail‑orientation and a proactive mindset You will excel in this role if you are: • Warm, professional and a natural team booster, • Highly organised with strong follow‑through and ownership, • Calm under pressure and solutions‑driven, • Reliable, punctual, and committed to supporting a busy team, • Able to work autonomously while knowing when to ask the right questions Interested? If you're looking for a polished office role in a prestigious Mayfair environment—and you love being the person who “makes things happen”—this is a fantastic opportunity to join a supportive, dynamic team.

Office Manager & HR Coordinator (Mandarin speaking) 1. Location: CCD London, 40 - 46 Headfort Place, London, SW1X 7DH., 2. Highlights： • New CCD London studio, • Office management focus with HR coordination support, • Bilingual English / Mandarin essential 3. About CCD： CCD (Cheng Chung Design) is an award winning international interior design studio specializing in luxury hospitality projects. Our new London CBD studio will work on high end interiors projects across Europe in partnership with our established international teams. 4. About the role： This role combines responsibility for the day to day operations of the London studio with coordination of core HR processes. You will sit at the center of communication between the London office and CCD’s international offices, helping information, requests and decisions move smoothly between locations. Because you will work closely with colleagues and clients in different regions, fluent English and Mandarin are essential. 5. Key responsibilities： a. Office management: • Act as the main operations contact for the London studio, keeping the office running smoothly so the team can focus on project work., • Handle day to day communication and practical arrangements between the London office and head office, including schedules, documents and follow up on agreed actions., • Manage relationships with building management and external suppliers such as IT support, cleaners, couriers and other service providers., • Look after office facilities, equipment and supplies, including ordering, stock control and basic troubleshooting., • Arrange travel and accommodation for local staff and visiting colleagues, including flights, hotel bookings and related logistics., • Coordinate meetings and studio events, including room set up, catering and support for visitors., • Assist with finance and admin tasks, such as processing invoices and expenses in line with company procedures., • Support workplace health and safety by helping keep records current and the studio safe, tidy and professional. b. HR coordination: • Draft and post job advertisements, track responses and schedule interviews for the London office, in collaboration with head office., • Organize onboarding and offboarding, including contracts and paperwork, inductions and accurate maintenance of employee records., • Monitor attendance and leave for local staff and follow up on any discrepancies in line with company guidelines., • Act as the first point of contact for everyday HR and policy questions, referring more complex issues to the appropriate person at head office or to external advisers. 6. About you： a. Key requirements: You must have strong office administration or office management experience and be fluent in written and spoken English and Mandarin; experience supporting HR processes (such as recruitment, onboarding or HR administration) is highly regarded, with UK experience preferred. b. You will also bring: • Experience in office administration or office management, ideally within design, interiors, creative industries or professional services., • Confidence taking ownership of how the office runs and a practical approach to keeping things moving., • Experience supporting HR processes such as recruitment coordination, onboarding and HR administration, and willingness to work closely with a central HR or head office team will be an advantage., • A well organized, methodical working style and the capacity to juggle competing tasks without losing detail., • Solid Microsoft Office skills and the ability to pick up new systems quickly when needed., • Relevant qualifications in business administration, human resources or a related field are welcomed but not essential; equivalent experience will also be considered. If this sounds like the kind of role you are looking for, please apply with your CV.

Head of Electrics Location: London / SE About the Company A leading scenic and production company delivering high-end events, exhibitions, and theatre installations across the UK. The company combines workshop fabrication, electrical expertise, and on-site installation to deliver large-scale, high-quality projects. Role Summary The Head of Electrics will lead the electrical department across multiple sites, managing a team of electricians and lighting/electrical designers. This hands-on leadership role oversees the design, preparation, and installation of lighting and electrical products, ensuring work meets British Standards and is delivered safely, efficiently, and to a high quality. While primarily workshop-based, the role will also support on-site installations as required. Key Responsibilities Hands-On • Prepare electrical distribution and terminate lighting products on decorations, • Work on prototypes, product testing, and electrical refurbishments, • Support on-site installations, takedowns, and callbacks, • Provide practical electrical support across other departments Leadership & Team Management • Lead, motivate, and mentor electricians and designers, • Allocate tasks, oversee workflow, and ensure quality standards, • Conduct appraisals, manage recruitment, HR admin, and training, • Maintain workshop standards, tools, and materials Design & Production Planning • Review and sign off electrical designs and drawings, • Advise on stock levels and sourcing of consumables, • Plan electrical work, coordinate capacity and deadlines, and update production schedules, • Standardise processes to improve efficiency and decision-making Organisation & Communication • Maintain tidy, organised workshop and inventory systems, • Compile and allocate electrical products ahead of on-site works, • Liaise with operations, PMs, and logistics teams to coordinate work packages, • Communicate regularly with production staff, site electricians, and management teams Health & Safety • Ensure all electrical work adheres to British Standards and H&S regulations, • Oversee PAT testing of decorations, cables, and equipment, • Assess team capabilities and deliver in-house and external training Requirements • Proven experience in scenic construction, events, exhibition, or theatre electrical work, • Leadership experience managing electricians and designers, • Hands-on expertise in electrical and lighting preparation, installation, and testing, • Ability to plan, prioritise, and manage multi-site projects, • Strong communication, organisational, and problem-solving skills

The Senior Facilities and Security Manager leads facilities operations, regulatory compliance (health & safety and fire safety), and security across all retail locations and the Head Office, while providing support on straightforward risk management and insurance matters. The role focuses on safeguarding the business, its people, assets, and reputation by ensuring every location is safe, compliant, and operating to luxury retail standards. With the support of a Facilities Manager, the role will take ownership of maintaining exceptionally high standards across all facilities operations. Working closely with Retail, Operations, HR, and Inventory teams, the role ensures a safe, secure, compliant, and resilient operating environment aligned with luxury retail standards. RESPONSIBILITIES: Facilities Coordination & Operational Oversight • Provide strategic oversight of facilities standards and operational readiness across all retail and office locations., • Work closely with Facilities Manager reporting into this role to ensure stores and offices are appropriately equipped and supported to operate effectively., • Oversee planned and reactive maintenance at a governance level, ensuring appropriate prioritisation and escalation., • Act as the senior escalation point for facilities‐related risks and operational issues and risks., • Maintain governance and performance oversight of contractors, service providers, and service‐level expectations., • Partner with IT, HR, VM, and Projects teams to ensure facilities considerations are integrated into store updates, refits, and operational changes. Security • Own and continuously improve the security strategy and governance framework across all locations, ensuring best‐in class standards are maintained., • Oversee rota planning and performance of third‐party security providers., • Build strong, collaborative relationships between Retail teams and security partners to ensure teams feel protected and supported., • Lead security awareness and training programmes across the business., • Act as the escalation point for all security incidents, supporting investigations and ensuring appropriate follow‐up., • Provide leadership and oversight for events, high‐risk activities, and special projects as required. Health & Safety • Provide senior oversight of Health & Safety across all locations, ensuring frameworks, policies, and processes are applied consistently., • Work with external H&S consultants and internal committees to maintain compliance with legal and regulatory requirements., • Oversee statutory safety roles including fire wardens, first aiders, and emergency response responsibilities., • Lead crisis management activity in the event of serious incidents, ensuring clear communication, coordination, and follow‐up. Planning & Projects • Support office moves and space planning in line with business growth., • Partner with project teams on new store openings and real estate developments, with a focus on risk, security, and compliance readiness. Insurance & Risk Management (Support the Director of Operations as needed) • Provide administrative support for insurance documentation, renewal preparation, and information collation at the request of the Director of Operations., • Assist with gathering operational data required for insurance activities (e.g., audits, renewals, incident logs). • Support basic coordination with brokers and insurers, escalating all strategic or coverage-related matters to the Director of Operations., • Maintain simple tracking of policy dates, required submissions, and documentation accuracy., • Assist with incident reporting and follow-up documentation to support broader risk management processes. • Escalate any observed emerging risks or compliance concerns to the Director of Operations for review. IDEAL CANDIDATE • Attention to detail and strong aesthetic for luxury retail standards., • Strong communication and organisational skills, • Strong work ethic, • Ability to lead and roll your sleeves up and get involved, • Detailed oriented, • Ability to multitask and prioritise, • Ability to work under pressure and to tight deadlines., • Team player with the ability to develop strong partnerships., • Possess impeccable levels of integrity, and professionalism in all business dealings.

Situated in carefully selected locations worldwide, renowned for their creativity, luxury, interiors, fine art, or bespoke design – our stores showcase an exceptional collection of luxury homeware, furniture, artwork, lifestyle pieces, fashion and leather goods. We work with discerning private clients, interior designers, and collectors, creating a space that embodies inimitable creativity, timeless elegance, artistry, and personal service. The role of Store Manager leads the overall performance, operations, and client experience in store, inspiring and motivating the team to deliver exceptional service and sales across all categories, and ensuring our store reflects the creativity and quality of the JW Anderson brand. The Store Manager demonstrates strong leadership, strategic thinking, and a deep understanding of the luxury industry (Fashion, Art, Culture), to elevate team and store performance. Sales Focus & Customer Experience: • Devise and implement a Store Strategy and Action Plan to generate sales, build a strong database and CRM plan, and support the team in their development., • Manage, motivate and ensure the team is fully equipped to exceed sales targets and KPIs., • Drive business through KPI and goal management., • Ensure consistent retail excellence for clients across all touchpoints, ensuring the selling ceremony, follow-up, and client treatment initiatives reflect brand standards., • Demonstrate sales leadership by playing an active role on the sales floor, balancing floor presence with strategic planning., • Identify sales opportunities and market trends, tailoring strategies to enhance the shopping experience and drive revenue., • Build and maintain loyal client relationships from all areas including interiors, design, lifestyle and fashion spheres., • Ensure the store is constantly animated through events and other initiatives to drive client acquisition, satisfaction, and sales., • Work collaboratively with office teams to support store action plan and wider business goals. Team Leadership & Development: • Recruit, train, and manage a high-performing team, ensuring each member is motivated, skilled, and aligned with the brand’s values and vision., • Focus team members on individual sales and CRM targets through Retail Excellence tracking., • Foster a positive and collaborative team environment that prioritises exceptional client service and brand representation – championing excellence and innovation., • Ensure all team members are knowledgeable about the brand’s products, history, and values to deliver a luxury customer experience., • Conduct regular performance reviews and offer ongoing coaching and development for team members., • Effectively manage staff rotas to always ensure the right coverage, balancing customer demand, team availability, and budget efficiency., • Ensure team presentation is consistently at the highest standards as per guidelines., • Exemplify agility and entrepreneurial spirit to build the business, adapt to changing contexts, and seize new opportunities. Inventory & Stock Management: • Take full ownership of stock levels, ensuring timely replenishment and ordering to meet client demand while avoiding overstock., • Maintain an organised stockroom, implement stock rotation best practices, and ensure accuracy in the inventory system., • Collaborate with the product team to coordinate the timely delivery of new stock, ensuring product availability on the sales floor., • Oversee and conduct annual stock takes and any additional stock counts as required., • Be accountable for achieving sell-through targets, proactively managing inventory to drive sales and minimise markdowns. In Store Experience: • Align in store VM and messaging with HQ teams to maximise impact of product launches and ensure alignment with Ecom / global launches / product investments, ensuring the showroom reflects a curated experience., • Ensure client experience meets the high standards of hospitality and welcome of the brand., • Promote the JWA store within the area to form local partnerships and activations. Reporting & Analysis: • Provide weekly and monthly reports on store performance, sales, customer acquisition and CRM, customer feedback, and inventory levels., • Analyse key performance indicators (KPIs) to identify areas for improvement and implement action plans., • Monitor competitor activity and market trends to adapt sales strategies and remain competitive., • Manage the store budget, including tracking expenses, controlling costs, and ensuring financial targets are met. Health & Safety Compliance: • Ensure the store operates in compliance with all relevant health and safety regulations., • Conduct regular safety checks and maintain an organised and clean working environment for both customers and staff., • Ensure FOH and BOH standards are maintained at the highest levels. Skills/Experience Needed: • Experienced luxury retail leader with a background in interiors, homeware, lifestyle, collectible design, high-end fashion or accessories., • Deep appreciation for craftsmanship, interiors, fine furniture, homeware, and art., • Strong sales and customer-focused mindset with a passion for fashion and luxury retail., • Exceptional leadership skills with the ability to manage and motivate a team., • Excellent organisational and time-management skills, with the ability to multitask effectively., • Strong communication and interpersonal skills., • Proficiency in retail management software and Microsoft Office Suite (Excel, Word, etc.), • A proactive results-driven approach with the ability to adapt to changing retail environments., • Commercially astute with strong leadership skills., • Passionate about craftsmanship, provenance, and design storytelling., • Client-focused with the ability to build deep, loyal relationships. Equal Opportunity Statement JW Anderson is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. No agencies please. If you need to contact us about the role, please contact Ryan Tuckwell, Head of HR at .

About Us Nobody’s Child is for the free thinkers, the dreamers, and the go-getters. Born in 2015, we’ve spent the last decade creating clothes that feel as good as they look for people that embrace individuality, live with purpose, and want to leave the world a little better than they found it. It’s been 10 years of creativity, growth, and bold ideas, and the values that guide us haven’t changed. About You The Retail Operations Manager is responsible for overseeing the daily operations of 7 - 10 retail Nobody’s Child stores to ensure efficiency, profitability, and an exceptional customer experience. Reporting into the head of Retail, you will partner cross functionally to deliver excellent operational support to the business. This role focuses on optimizing processes, managing staff performance, maintaining inventory accuracy, and driving sales growth while ensuring compliance with company policies and standards. Day to day, you'll be responsible for: • Overseeing day-to-day retail operations across multiple store locations, • Developing and implementing operational strategies to improve efficiency and profitability, • Ensure compliance with company policies, health & safety regulations, and legal requirements, • Monitoring sales performance and implement action plans to meet or exceed targets, • Managing, training, and supporting store managers and retail staff, • Ensuring high levels of customer satisfaction and service standards, • Analyze operational data and generate reports for senior management, • Maintain inventory control, stock levels, and shrinkage reduction strategies, • Coordinate with merchandising, marketing, and supply chain teams, • Manage budgets, expenses, and cost control initiatives To hit the ground running, you'll come with: • At least 5 years of Proven experience in a retail operations role in a fast paced, growing retail environment, • Strong prioritisation and multi-tasking skills, • Excellent analytical and problem-solving abilities, • Strong communication and interpersonal skills, • Proficiency in retail management systems and Microsoft Office, • Ability to work in a fast-paced, dynamic environment If this sounds like your next opportunity, please apply and we will be in touch! At Nobody’s Child, we are committed to creating an inclusive, diverse and equitable workplace. We aim to ensure that we are always recruiting, retaining and promoting a diverse mix of talent and encourage all to apply to join our journey!

tp bennett is seeking a Specification Lead to join our Technical Group. This is a critical, hands-on role where you will act as the technical anchor for our project teams, bridging the gap between our rich architectural heritage and our digital future. We are looking for an experienced technical professional to write robust specifications for high-profile Architecture and Interior Fit-out projects, while helping to guide our ongoing transition to a Uniclass 2015 environment within NBS Chorus. What you will do • Technical authoring: Actively collaborate with design teams to write, review, and coordinate specifications for projects of varying sclae and complexity across both architecture and interiors., • Process improvement: Work closely with the Head of Technical and our BIM team to integrate Uniclass 2015 coding seamlessly with our Revit models., • Knowledge sharing: Help capture the technical expertise of our staff, translating it into detailed specifications., • Mentorship: Act as a go-to resource, guiding and upskilling project architects and interior designers on specification best practices and the Building Safety Act. What we are looking for • Solid proven background in technical delivery within the UK AEC industry, with a strong grasp of both architectural shell & core and interior packages., • Proven, hands-on proficiency with NBS Chorus and a clear understanding of Uniclass 2015 classification., • You are collaborative, patient, and enjoy solving complex technical puzzles. You are comfortable mentoring others and bringing structure to project data within architecture and interior design teams., • Qualifications: MCIAT, ARB/RIBA, or equivalent technical background. Closing date: Friday 27 March 2026 Why tp bennett? You will be part of a respected, long-standing practice with a diverse, world-class portfolio. As part of our Technical Group, your work will be visible and impactful, directly shaping how we deliver projects and manage technical risk moving forward. We are an employer dedicated to creating equal opportunity, embracing diversity and encouraging a culture of belonging.

Group Head of Property Multi-Sector National Commercial Developer Location: London & South East (Hybrid) Reporting to: C-Suite An outstanding opportunity to lead the property function for a major UK-wide commercial developer and estate owner, overseeing a large and diverse portfolio spanning industrial, logistics, commercial income, strategic land and development opportunities. This is a senior leadership role combining portfolio strategy, hands-on asset management, team leadership and governance — offering genuine scope to shape the future direction of a high-profile property platform with an ambitious growth agenda. We are seeking a commercially minded property leader with the credibility to operate at Executive level, while maintaining a pragmatic and delivery-focused approach to driving performance across a complex national estate. The Role Key responsibilities will include: Property Strategy & Portfolio Leadership • Establish and lead the overall property strategy in collaboration with the Executive Team and regional property leadership, • Drive performance and consistency of approach across a multi-site, multi-sector commercial portfolio, • Lead annual portfolio business planning, investment review and strategic evaluation, • Identify opportunities to optimise land use, unlock value and support long-term growth plans, • Ensure a disciplined approach to asset strategy, capital allocation and delivery priorities Asset Management & Value Creation • Maximise income through active leasing strategy, space creation and effective tenant engagement, • Lead lease events including renewals, rent reviews, break options and re-gear negotiations, • Identify and deliver value-add initiatives across the estate, including repurposing, redevelopment and intensification opportunities, • Oversee planning strategy in relation to income-producing and development assets, • Drive robust performance reporting and asset-level decision making across the portfolio Governance, Risk & Compliance • Set standards, templates and governance frameworks for third-party compliance, onboarding/offboarding, inspections and insurance processes, • Act as senior escalation point for complex, high-profile or technically challenging property matters, • Ensure property risks are identified early and mitigated effectively, • Embed strong reporting disciplines, performance metrics and accountability across the function Leadership & Stakeholder Management • Lead and develop multi-disciplinary property teams, including specialist central functions, • Manage and motivate senior professionals across a matrix organisation, • Oversee external consultants, advisors and agents at both local and national level, • Build strong relationships with key stakeholders including legal advisors, consultants, local authorities and market partners, • Act as an ambassador for the property function internally, helping shape the narrative and future opportunity across the wider business ESG, Sustainability & Safety • Drive sustainability initiatives including energy efficiency, carbon reduction and long-term ESG-aligned asset strategy, • Promote a proactive safety culture across the property estate through robust compliance, risk assessment and continuous improvement Candidate Profile The successful candidate is likely to offer: • Proven experience leading asset management strategy across a large and diverse commercial property portfolio, • Strong background in both landlord and occupier-style estate management, • Demonstrable experience delivering value creation through leasing, development, planning or repositioning initiatives, • A track record of leading teams and influencing across complex, matrixed organisations, • Strong commercial judgement, governance mindset and stakeholder management capability, • Experience managing external agents and professional advisors nationally, • Ability to operate at both strategic and hands-on level, • MRICS qualification preferred / advantageous

An opportunity has arisen for a Head of Shafts to join a major infrastructure programme in London, delivering a portfolio of complex heavy civils works within a Tier 1 principal contractor environment. This role will oversee delivery across four major projects (circa £200M each), including shaft construction, underground interfaces, reinforced concrete structures and associated civil works. While only one shaft involves excavation, the role requires broad experience across large-scale infrastructure delivery and multi-site management. Responsibilities • Leading delivery across multiple concurrent infrastructure projects and sites, • Overseeing works including shaft construction, deep excavations, RC structures, secondary lining and underground interfaces, • Managing Senior Project Managers and multidisciplinary delivery teams, • Ensuring alignment across design, pre-construction, construction and handover phases, • Driving performance across programme, cost, quality and safety metrics, • Acting as the escalation point for technical, commercial and delivery risks, • Managing interfaces between contractors, stakeholders and supply chain partners, • Embedding best practice in health, safety, quality and continuous improvement Qualifications • An engineering degree (civil, structural or related discipline) Required Skills • Proven experience delivering large-scale infrastructure or heavy civils projects (£100M–£200M+), • Strong understanding of construction methodologies for complex civil engineering works, • Experience working within a Tier 1 / principal contractor environment, • Demonstrated experience managing multiple sites, packages or project portfolios, • Strong leadership capability with experience managing matrix teams and senior stakeholders, • Experience working under NEC contracts, with strong commercial awareness Preferred Skills • Experience on major UK programmes such as HS2, Crossrail, Tideway or similar is highly desirable. Pay range and compensation package Salary of around £100,000 + benefits Equal Opportunity Statement We thank you for your interest in this vacancy. If you don't hear from us within 7 working days please presume your application has been unsuccessful on this occasion. You are of course free to resubmit your CV/details in the future and we shall assess your suitability at that time.

The Role – Project Manager Sector – Construction – Restaurants Location – London Salary - £65,000 - £75,000 I am working with a fantastic brand who are growing at pace. I am on a mission to find them a passionate Project Manager. This is a key role to support their growth trajectory and ensure that their current estate is as gorgeous as it can be. This group do things brilliantly and have a reputation for over-achieving. About the role: While the group have a great pipeline of new openings on the slate, this role will be primarily responsible for the refurbishment and refreshing of the current estate. Projects will be varied – from light touch to full-scale remodelling. It will be a key figure in the property team and will work alongside the Operations Team, General Managers and Head Chefs to ensure restaurants run efficiently and do not lose their shine. Each site has a little bit of history and its own personality, so you will need to get under the skin of each and be able to prioritise where investment is needed. All About you: • Experience of restaurant construction projects, particularly refit / refurb., • A good deal of programme management – pre-construction experience would be great, • Thrive in a fast-paced hands-on role, taking ownership and accountability, • Proven capability of managing multiple projects at once, • Be highly skilled at working with external teams and contractors, • Excellent budget and cost control skills – able to produce scope of works and cost of works, • Exceptionally high standards – Quality results every time – On time!, • Experience managing consultants, contractors and suppliers – Tendering, negotiating and cracking the whip., • Ensure that the planning, management, and monitoring of the project are compliant with the relevant requirements for Health and Safety, Building Regulations, and Fire Safety. This is such a cracking opportunity! To be considered, please send your CV to You must be able to live and work in the UK without restriction. To view all our vacancies, please visit, ___

• Business: emap, • ___: Construction News, New Civil Engineer, Ground Engineering, Local Government Chronicle, Nursing Times, • Base Location: Fleet street /Hybrid ( 3 days in the office), • Employment Type: Full time, Permanent, • Salary: £ Competitive + 30% Bonus The Head of Event Operations is accountable for the end-to-end operational management and delivery of all events within the portfolio, including awards, conferences, and careers fairs. The role ensures consistently exceptional standards across every aspect of event delivery, while driving efficiency, scalability, and cost effectiveness. Responsible for designing, implementing, and continually improving operational frameworks, processes, and supplier partnerships, the Head of Event Operations creates a robust, best-in-class delivery model that supports a superior customer experience before, during, and after each event. The role plays a critical part in safeguarding quality, managing risk, and enabling teams to deliver seamlessly at pace. With responsibility for the leadership, recruitment, and development of the event operations team, the role ensures the right capabilities, structure, and culture are in place to deliver excellence across the portfolio. Working closely with internal stakeholders across events, sales, marketing, and editorial, the Head of Event Operations provides strong operational leadership, governance, and oversight to support the successful execution and continuous evolution of the events business. Key Responsibilities: Operational Leadership & Governance • Provide senior operational leadership across the full events portfolio, ensuring consistently high standards of delivery across awards, conferences, careers fairs and bespoke events., • Establish clear operational governance, standards, and best-practice frameworks to support high-quality, scalable event delivery., • Ensure all events are delivered on time, on budget, and in line with brand, quality, and customer experience expectations. Budget Management & Cost Control • Create, own, and manage detailed operational budgets for all events, ensuring budgets and operational folders are accurate, current, and well-governed., • Track, forecast, and report operational costs on a monthly basis, proactively identifying risks, variances, and cost-saving opportunities., • Ensure all venue and supplier payments, deposits, and contractual obligations are managed accurately and in line with agreed terms., • Drive cost efficiency without compromising quality or customer experience. End-to-End Event Delivery & Project Planning • Build and oversee detailed end-to-end project delivery plans for all events, from initial planning through to post-event debrief and evaluation., • Ensure effective coordination of logistics, production, and customer-facing operations across all event phases., • Lead the onsite delivery and execution of events, ensuring a seamless, professional experience for all stakeholders. Customer Experience & Service Excellence • Develop and implement a clear strategy to enhance the end-to-end customer journey for delegates, sponsors, speakers, judges, and award guests., • Own the operational delivery of a high-quality customer experience before, during, and after events., • Author and implement customer service communication plans for each event, ensuring clarity, timeliness, and a consistently high standard of service., • Define, measure, and continuously improve service standards through SLAs, feedback, and targeted performance objectives. Supplier & Venue Management • Lead venue procurement processes to secure appropriate venues that deliver best value, quality, and service across the annual events calendar., • Build, manage, and continuously develop strong supplier relationships to support high-quality event delivery., • Regularly audit and review supplier performance, ensuring services are delivered to agreed standards and identifying opportunities for improvement or optimisation. Resource Planning & Team Leadership • Plan, schedule, and deploy operational resources effectively to meet delivery deadlines and maximise team efficiency., • Recruit, lead, develop, and retain a high-performing event operations team, fostering accountability, capability, and engagement., • Set clear expectations, objectives, and development plans to drive consistent performance and continuous improvement. Onsite Leadership & Execution • Take overall responsibility for onsite operational planning and delivery, ensuring smooth execution, rapid issue resolution, and strong leadership presence., • Ensure teams and suppliers are fully briefed and aligned to delivery plans, service standards, and contingency arrangements. Compliance, Risk & Safety Management • Ensure full compliance with all relevant legislation, regulations, and internal policies across the events portfolio, including health & safety, insurance, and risk management., • Own and oversee risk assessments, method statements, and contingency planning to safeguard customers, teams, and the business. Skills and Experience: • Proven experience in a senior event operations role within a commercial events, publishing, or information-led business., • Strong track record of delivering complex B2B events across multiple formats, including conferences, awards, exhibitions, careers fairs, and virtual or hybrid events., • Demonstrable experience leading and developing event operations teams, including line management of teams of three or more, with a focus on performance, capability, and engagement., • Extensive experience in end-to-end event operations, including venue sourcing, supplier management, logistics, onsite delivery, and post-event evaluation., • Strong understanding of operational budgeting, forecasting, and cost control, with experience managing operational budgets and maintaining financial discipline., • Clear evidence of strategic thinking and operational planning, with the ability to design scalable processes, frameworks, and delivery models that support business growth., • Strong working knowledge of health & safety, risk management, and compliance, supported by IOSH or an equivalent recognised Health & Safety qualification., • Experience working effectively with cross-functional stakeholders including sales, marketing, editorial, and commercial teams., • Confident user of Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and experienced in working with event technology and virtual event platforms., • Organised, detail-oriented, and delivery-focused, with the ability to manage multiple events and priorities in fast-paced, deadline-driven environments. Core Competencies: Operational & Financial Management • Strong capability in owning and managing operational budgets, with the ability to forecast accurately, control costs, and take decisive action to address variances while maintaining quality and service standards. Commercial Judgement & Brand Alignment • Commercially aware and outcome-focused, with the ability to balance commercial objectives with brand values, customer experience, and long-term portfolio integrity. Stakeholder Influence & Collaboration • Highly effective at influencing and aligning senior stakeholders across multiple functions to deliver commercially successful events, often within complex or matrixed environments. Leadership, People & Capability Development • Proven ability to lead, motivate, mentor, and coach operational teams, creating a high-performance culture focused on accountability, development, and continuous improvement. Project Management & Delivery Excellence • Exceptional organisational and project management skills, with the ability to plan, coordinate, and deliver complex events against fixed deadlines, budgets, and quality benchmarks. Communication, Credibility & Presence • A first-class communicator with gravitas, authority, and influence, able to build credibility and trust at senior levels both internally and externally, including with suppliers, venues, and partners. Personal Attributes: • Confident, autonomous, and resilient, able to take ownership of complex operational delivery and lead calmly under pressure., • Articulate and credible, with a polished presence and the ability to operate effectively at senior management level., • Strong interpersonal and relationship-building skills, building trust and collaboration across teams, stakeholders, and suppliers., • Highly organised with exceptional attention to detail, maintaining high standards across multiple events and workstreams., • Proactive and solutions-focused, bringing curiosity, sound judgement, and creativity to problem-solving and continuous improvement., • Calm, adaptable, and effective in fast-paced environments, comfortable managing competing priorities and working flexibly to meet business needs. Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. • 25 days of annual leave, with the option to buy or sell additional days. Pro-rata for part-time employees., • One additional day of leave per year- Celebration Day, • Health plan, • Life assurance, • Private virtual GP access, • Seasonal flu jabs available at the office, • Continuous learning & development opportunities, • In-house Excellence Awards and other innovation projects, • Cycle-to-work scheme, • Discounted gym memberships, • Retail discount vouchers, • Rail season ticket loans, • Pension scheme, • One paid volunteer day per year, • Annual Summer & Winter Celebrations, • Work from home during August, • Income protection and more

Health & Safety Manager Location: Watford, WD25 Salary: Negotiable Hours: 40 hrs per week (Mon–Fri, 8am–5pm) – flexibility to travel across multiple sites across London About The Role: We are looking for a hands-on Health & Safety Manager to lead, develop and embed a strong safety and environmental culture across our head office and 6 branch operations. You will ensure full legislative compliance, drive continuous improvement and mentor our Health & Safety Advisor, supporting safe, efficient and profitable operations. Benefits: • Perkbox – 24/7 discounts, wellbeing support, online GP access & more, • Company Pension Scheme, • Performance Bonus, • 25 days Annual Leave, • Group Life Assurance – up to 3x Salary (subject to length of service), • Staff Discount, • Free Breakfast every morning, • Cycle to Work Scheme, • Employee Assistance Programme, • Long Service Awards, • Birthday Day Off Key Responsibilities: • Lead and maintain all Health & Safety and environmental policies, ensuring compliance with UK legislation across all sites., • Conduct risk assessments, audits and inspections across branches, warehouses and transport operations, driving corrective actions., • Investigate accidents, incidents and near misses, producing reports and implementing preventative measures., • Deliver H&S training, toolbox talks and colleague engagement initiatives companywide., • Manage H&S systems and records (training, incidents, audits, risk assessments) using Opus., • Drive continuous improvement in safety culture while supporting operational efficiency, sales and margin performance. Key Requirements: • NEBOSH General Certificate (or equivalent) – essential., • Proven H&S experience within a builders’ merchant, construction or similar industrial environment., • Strong working knowledge of UK Health & Safety legislation and best practice (COSHH, manual handling, PPE, working at height)., • Experience managing or mentoring H&S professionals and working closely with HR on complex issues., • Confident communicator with the ability to influence at colleague and senior leadership level., • Competent user of H&S management systems and MS Office, with strong reporting and data analysis skills.

Position: Warehouse Associate Location: Chiswick, UK - Fully on-site Client: CRO Main Responsibilities • Handle the receipt, storage, and shipment of pharmaceutical and related products in line with company SOPs, • Support inventory control, including stock tracking and cycle counts using internal systems, • Maintain accurate and compliant documentation for shipments, receipts, and controlled substances, • Assist with logistics tasks, including arranging courier services when needed, • Contribute to warehouse upkeep, including equipment maintenance, validation activities, and safety checks (e.g. pest control, contingency testing), • Provide administrative support across warehouse operations, logistics, and quality teams, • Manage warehouse supplies and shipping materials to ensure smooth operations, • Ensure all activities comply with Good Distribution Practices (GDP) and internal quality standards Main Requirements • Bachelor’s degree preferred (ideally in science or supply chain), • Prior experience in logistics, supply chain, or temperature-controlled storage is an advantage, • Familiarity with inventory management systems/software preferred, • Ability to lift and move goods (up to 50 lbs) and operate warehouse equipment (e.g. pallet jack), • Strong organisation and time management skills, • Good written and verbal communication abilities, • Proficiency in Microsoft Office (especially Word and Excel), • ERP experience (preferred) ABOUT PLANET PHARMA Planet Pharma is an American parented Employment Business/Agency that provides global staffing services with its head-quarters in Chicago and our EMEA regional office located in Central London. We have invested significantly in creating a robust international platform that enables us to work compliantly in 30+ countries with a current network of 2500+ active contractors globally as well as a very strong permanent / direct hire recruitment offering. Our specialist knowledge and close relationships with our clients and the wider industry really makes us unique in our field. Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs / Writing. We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Job Title: Senior Facilities and Security Manager (MAT Cover) FIXED TERM CONTRACT 12 MONTH MATERNITY COVER - Needed ASAP Location: Multi-site (Head Office and retail locations) Department: Operations Reports to: Director of Operations Direct Reports: • Facilities Manager, • Security Logistics Specialist, • Dotted Line: Office Manager and Executive Assistant Purpose of the Position The Senior Facilities and Security Manager is responsible for leading facilities operations, regulatory compliance (health & safety and fire safety), and security across all business locations, including retail sites and Head Office. The role also provides support on basic risk management and insurance-related matters. This position focuses on safeguarding the organisation, its people, assets, and reputation by ensuring all locations are safe, compliant, and operating to a high standard. With support from a Facilities Manager, the role ensures consistent delivery of facilities excellence across all sites. Working closely with cross-functional teams including Retail, Operations, HR, and Inventory, the role ensures a safe, secure, compliant, and resilient operating environment. Key Responsibilities Facilities Coordination & Operational Oversight • Provide strategic oversight of facilities standards and operational readiness across all locations., • Collaborate with the Facilities Manager to ensure sites are fully equipped and operationally effective., • Oversee planned and reactive maintenance at a governance level, ensuring appropriate prioritisation and escalation., • Act as the senior escalation point for facilities-related risks and operational issues., • Monitor contractor and service provider performance, ensuring service level expectations are met., • Partner with internal teams (e.g., IT, HR, Visual Merchandising, Projects) to integrate facilities requirements into operational changes and site updates. Security • Lead and continuously improve the organisation’s security strategy and governance framework., • Oversee rota planning and performance of third-party security providers., • Foster strong working relationships between operational teams and security partners., • Deliver security awareness and training programmes across the business., • Act as the escalation point for security incidents, supporting investigations and follow-up actions., • Provide oversight for events, high-risk activities, and special projects as required. Health & Safety • Provide senior oversight of Health & Safety across all locations, ensuring consistency in policies and processes., • Work with external consultants and internal stakeholders to maintain regulatory compliance., • Oversee statutory safety roles such as fire wardens, first aiders, and emergency response teams., • Lead crisis management in the event of serious incidents, ensuring effective communication and coordination. Planning & Projects • Support office relocations and space planning aligned with business needs., • Collaborate with project teams on new site openings and developments, ensuring security, compliance, and risk considerations are met. Insurance & Risk Management (Supporting the Director of Operations as required) • Assist with insurance documentation, renewals, and data collation., • Support the preparation of operational information for audits and renewals., • Coordinate with brokers and insurers on administrative matters, escalating strategic issues as appropriate., • Track policy timelines and ensure documentation accuracy., • Support incident reporting and related documentation., • Escalate any emerging risks or compliance concerns to senior leadership. Ideal Candidate • Strong attention to detail with an appreciation for high operational standards, • Excellent communication and organisational skills, • Proactive and hands-on approach, • Ability to manage multiple priorities and work under pressure, • Strong team player with the ability to build effective working relationships, • High level of integrity and professionalism

Job Title: Account Executive, Italy Department: Sales Location: Hybrid (split between site-based and home-working) Country: UK Level: Individual Contributor Reports to: Head of Sales Europe and Latam Contract Type: Permanent / Full-time Contracted Hours/Days: 37.5 hours / 5 days per week About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in the UK, we've become a trusted ally for many police forces, local authorities, retailers and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose of the Role Reveal, a leader in the body-worn video technology market, is experiencing rapid growth across Italy. As the adoption of our solutions expands, we are seeking an experienced and dynamic Account Executive to drive sales performance, growth our customer based, develop strategic reseller relationships, and spearhead market expansion efforts in Italy. This role will focus on sourcing leads, managing current relationships, and growing our reseller/ customers network, while also contributing directly to key Account Executive initiatives across Italy. The successful candidate will have a proven track record in international channel sales, exceptional negotiation and communication skills, and a strategic mindset aligned with fast-paced, high-growth environments. This role plays an important part in supporting Reveal’s mission to deliver trusted, high-quality solutions that make the world safer. Key Responsibilities The following outlines the principal responsibilities of the role. This list is not exhaustive and may be updated to reflect business needs, provided it remains aligned with the overall purpose of the position. Responsibilities • Generating new customer leads, through outbound lead generation activities (e.g., LinkedIn, networking, referrals, cold calling) and following up of internal leads from marketing campaigns., • Presenting Reveal to potential clients & events., • Identifying client needs and suggesting appropriate products/services., • Building long-term, trusted relationships with clients., • Supporting existing resellers., • Reporting to the Executive Team – Italy, on monthly sales results., • Ensuring CRM (Salesforce.com & Gong) is accurately maintained and updated., • Actively engaging in major sales opportunities as an individual contributor, supporting key deals through to closure., • Leading or contributing towards high-value tenders and strategic bids., • We encourage continuous professional development and support learning through on-the-job experience, feedback and access to relevant training opportunities. You are expected to take ownership of your development and maintain up-to-date knowledge of sector trends, technology and best practice relevant to your role. Qualifications, Skills and Experience Essential • 5+ years’ experience in B2B/ Channel sales for a technology manufacturer or B2B technology solution provider., • Native / Fluent Italian speaker (in addition to English)., • Strong written and verbal communication skills with a flair for producing high quality written content for sales and marketing purposes., • High drive and energy., • Maturity and strong work ethic., • Good time management, attention to detail and ability to handle pressure., • Ability to communicate effectively with both technical and non-technical customers., • Strong communication and interpersonal skills, with the ability to build effective working relationships., • Demonstrates a growth mindset, with adaptability, curiosity and a commitment to continuous improvement., • Strong emotional intelligence, including self-awareness, empathy and sound judgement. Desirable • Technical background with a good appreciation of IT software and hardware., • Ability to speak additional languages (Spanish/ German/ French)., • Experience in sales to Public Sector and Private Sector including law enforcement, security, transport, retail and healthcare., • Familiar with Salesforce & Gong. Working at Reveal Joining Reveal Media isn't just about taking on a job - it's about being part of a family that champions change. We combine our passion for innovation with a genuine desire to make the world safer. Here, every challenge becomes an exciting project, every solution a collective win. Surrounded by a diverse, forward-thinking team, you’ll experience a culture where ideas flourish, growth is nurtured, and every day is an opportunity to make a real difference. And with an array of benefits tailored to your wellbeing and development, we ensure that while you're taking care of our mission, we're taking care of you. For further information on our company benefits, please see separate document or contact HR. Sustainability & Responsibility Reveal is committed to operating responsibly and reducing our environmental impact. We continually review our products, operations and partnerships to support more sustainable outcomes and encourage our people to contribute to positive environmental change. Equality, Diversity & Inclusion (EDI) We are committed to building an inclusive and equitable workplace where every individual feels respected, valued and empowered to succeed. We recognise that diverse backgrounds, perspectives and experiences drive innovation and excellence. As such, we actively welcome and encourage applications from all sections of the community.

Role Name: Group Head of Maintenance and Minor Works Location: Group Pay Range: £66,600 - £74,900 – you will placed on the scale based on experience and qualifications. Hours and weeks: Full-time, 35 hrs per week Contract Type: 6 month Fixed-Term Contract Position Start Date: ASAP Application Close: 22.03.2026 The Role: You will lead the college’s maintenance, engineering and minor works functions, ensuring our estate is safe, compliant and well maintained across all campuses. This includes managing the day to day maintenance team and project officers, overseeing planned and reactive works, and delivering small scale construction and improvement projects. The role combines operational leadership with technical expertise, statutory compliance oversight and a commitment to continuous improvement, all contributing to a positive health and safety culture. Key Responsibilities: • Lead, motivate and develop the maintenance team and project officers, ensuring high performance, clear priorities and effective resource planning., • Oversee reactive and planned preventative maintenance, ensuring statutory compliance and best practice across all building services., • Manage CAFM workflows, ensuring accurate records, timely updates and efficient scheduling., • Deliver minor works and small construction projects to specification, budget and programme, including handover, commissioning and certification., • Maintain the asset register and planned maintenance programme, supporting lifecycle planning and condition surveys., • Manage contractors and suppliers, ensuring KPIs and SLAs are met and contributing to tendering and contract reviews., • Oversee maintenance and minor works budgets, ensuring value for money and providing performance reports and KPIs., • Support wider college responsibilities including duty manager rota, enrolment activities and exam invigilation. Who You Are: You are an experienced maintenance, engineering or building services professional with strong leadership skills and a collaborative, solution focused approach. You bring proven experience managing teams and contractors, delivering maintenance operations and small scale projects, and ensuring statutory compliance across mechanical, electrical and fabric services. You can interpret technical information clearly and communicate it in accessible, non technical language. You are committed to continuous improvement, innovation and maintaining a safe, compliant working environment. You uphold inclusive, anti racist and respectful behaviours, with a strong commitment to safeguarding, equality and supporting diverse communities. You hold or are working towards relevant professional qualifications such as CIBSE, CIOB or RICS membership, alongside NEBOSH certification, with project management qualifications desirable. What We Offer: • Pension: New City College provides a career average pension scheme for all staff (TPS or LGPS), • Accessibility: All college sites are easily accessible for wheelchair users and via public transport (bus, DLR, or tube)., • On-Site Facilities: Free access to on-site gym facilities at some campuses and on-site cafes serving subsidised food and drinks., • Staff Development: Five CPD (Continuing Professional Development) days per year, with access to industry-standard facilities and a collaborative working environment. Leading to opportunities for career advancement and professional development in a supportive setting., • Financial Perks: Interest-free loans for annual travel season tickets. Health cash plan (reimbursement for dental, optical, and therapy treatments) and a completely confidential Employee assistance program., • Discounts: Save money on day-to-day expenses, shopping, dining out, DIY, and travel. For further information please contact Human Resources at . About New City College: New City College is proud to be an Ofsted Outstanding college, the largest in England to receive this top rating. With campuses across east London, south-west Essex, and two language schools, we are a sector leader in further education. Joining NCC means becoming part of a forward-thinking, collaborative team committed to delivering high-quality education and skills that benefit our students and communities. We offer industry-standard facilities, expert staff, and strong partnerships with leading organisations. Our focus on future-ready skills and technology ensures students are well-prepared for higher education or employment, and employers trust us for staff training and development. Following the merger of seven colleges, NCC has become one of the UK’s most influential FE providers, offering sixth form education, adult learning, apprenticeships, ESOL, EFL and SEND. With a turnover of £130 million, 20,000 students and 1,800 staff, we are a major force in the sector. We are proud of our inclusive, diverse community and have a zero-tolerance approach to racism and discrimination. As we look ahead, we remain committed to investing in our people and resources to provide an excellent, supportive learning environment that meets the needs of both students and employers. We are committed to building a workforce that reflects the diversity of the communities we serve and actively welcome applications from candidates from Minority Ethnic backgrounds. This does not prevent any other candidate with or without a protective characteristic from applying for our jobs. As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an Enhanced DBS check, along with a check of the Children’s Barred List if engaged in regulated activity. Any offers of appointment may be withdrawn if these checks prove unsatisfactory. Self-disclosure will be required as part of the recruitment process. Failure to make a full disclosure or to provide sight of your DBS certificate may result in the withdrawal of your offer of employment. The College's DBS policy on the recruitment of ex-offenders is available upon request.

OPERATIONS LEAD Location: London, E14 5HP Hours of work: 40 Contract Type: Permanent We are seeking an Operations Lead to oversee the day-to-day FM operations (including Housekeeping, Mail & Document Services, third-party suppliers, and HSEQ compliance) across the site. In this role, you will be instrumental in maintaining operational excellence, delivering high-quality services, and ensuring compliance with health and safety standards. You will deputise for the General Manager when required, support the leadership team in achieving campus objectives, and drive continuous improvement across all operational functions. Job Description This position blends hands-on operational management with strategic oversight, team development, and customer engagement. It offers a varied and challenging environment within a fast-paced, client-focused setting, providing opportunities to make a real impact across the site. Key Responsibilities • Lead day-to-day operations of Housekeeping, Mail & Document Services, and third-party suppliers., • Ensure a safe, compliant, and efficient working environment., • Support continuous improvement initiatives and optimise service delivery., • Develop and coach teams to maintain high performance and operational standards., • Manage budgets, financial resources, and monitor performance metrics., • Maintain customer focus, gather feedback, and ensure contractual obligations are met. About You • Experience in a similar role (Key Account Director/Regional Account Director/Head of Operations) within a corporate or facilities management environment., • Experience of both Hard & Soft FM, • Strong customer service focus and experience in a client-facing environment., • Proven experience leading teams and managing multi-functional staff., • Bachelor’s degree or equivalent industry experience in IFM or operations., • Excellent communication, organisational, and stakeholder management skills., • Ability to prioritise, work independently, and make effective decisions under pressure., • Proficient in Microsoft Office and comfortable using operational systems., • Understanding of health and safety management principles. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is Proud To Be A Diverse & Inclusive Employer ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing

My client are a serviced office provider based in central London looking for a head of facilities management to oversee their current portfoliol. They need someone to lead and manage the facilities operations across a portfolio of serviced office buildings, ensuring safe, compliant, and high-quality environments while maintaining cost efficiency and excellent tenant experience. Key Responsibilities • Oversee facilities operations across multiple commercial sites., • Manage maintenance, M&E systems, cleaning, security, and building services., • Ensure full health & safety and statutory compliance (fire, asbestos, water hygiene, electrical testing)., • Lead and develop facilities teams and contractors., • Manage supplier contracts, procurement, and service level agreements., • Oversee planned preventative maintenance (PPM) programmes., • Control facilities budgets and capital expenditure planning., • Support tenant satisfaction and rapid response to building issues., • Drive efficiency, sustainability, and operational improvements. Compliance & Risk Management • Ensure all sites comply with health & safety legislation and statutory regulations including:, • Fire safety, • Asbestos management, • Water hygiene (Legionella), • Electrical testing, • Gas safety, • Maintain compliance documentation, audits, and certification., • Lead incident management and risk mitigation strategies. Skills & Experience • 7+ years’ experience in commercial property or serviced office facilities management., • Experience managing multi-site building operations., • Strong knowledge of building services, compliance, and FM systems., • Proven leadership and contractor management experience.

Salary: £50,700 + Tronc About Andaz London Liverpool Street Joining Andaz London Liverpool Street is choosing a 5-star lifestyle hotel located in the heart of vibrant East London. With five different Food & Beverage concepts ranging from Brasserie, Café Bar, Wine Lounge, Gastropub to Japanese cuisine, guests have a wide range of dining options to suit their every need. At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests. About the Events Head Chef role As Head Chef of our Private Dining & Events Kitchen, you will lead the culinary delivery across 14 event spaces, covering conferences, weddings, private dining, and large-scale events. You will ensure flawless execution, creativity, and operational excellence while maintaining the highest Hyatt brand standards. This role will work in collaboration with the Executive Chef and Executive Sous Chef. Key responsibilities of the Events Head Chef • Oversee planning and execution of all event food production, ensuring consistency, quality and timely delivery across multiple concurrent events., • Lead, develop and inspire the kitchen brigade, creating clear structure, accountability and strong service leadership during peak operations., • Collaborate closely with Events and F&B teams to translate event briefs into commercially viable, creative menus., • Drive food cost control, labour efficiency, and waste management in line with budgeted KPIs., • Maintain exceptional food safety, hygiene and brand standards across all event production areas., • Monitor guest feedback and operational performance, implementing improvements that enhance both experience and profitability. About You Proven experience as a Head Chef or Senior Sous Chef within high-volume events or large hotel operations. A structured, hands-on leader with strong operational control, able to manage multiple events simultaneously while maintaining exceptional culinary standards in a fast-paced environment. Benefits of the role include: • 12 complimentary nights a year across Hyatt Hotels worldwide, • Discounted hotel stays for you, your family and friends from the day you start, • Free meals on duty in our colleague restaurant, • Uniform provided and laundered complimentary, • Headspace membership and access to our Employee Assistance Programme, • 50% discount on food and beverages when dining as a guest at selected Hyatt Hotels, • Continuous learning and development opportunities with clear career progression across Hyatt Hotels worldwide At Hyatt, “We care for people so they can be their best.” This is demonstrated through our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means becoming part of the ever-growing Hyatt family with over 1,150 hotels across more than 70 countries, recognised as a Great Place to Work. Being part of Hyatt means always having space to be you. We are passionate about diversity, equity, and inclusion. Our teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care. Next Steps: Apply today for this Events Head Chef role and start your journey with Hyatt Hotels. Please note: We are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK.

Role: Director of Project Delivery Location: East London (hybrid 4 days a week on-site, site visits across London as required) Salary: Up to £80k Reporting to: Chief Operating Officer The Company A renowned and growing marine transport and infrastructure operator is entering a new phase of modernisation and growth, with major capital projects underway across vessels, piers, and customer-facing environments. With a small senior team driving a wide variety of operational, construction and fleet-related upgrades, the business is now strengthening its project capability to ensure high-quality delivery across its portfolio. This is an opportunity to join a lean, focused leadership group where your work has a visible, city-wide impact. The Role We’re looking for a Director of Project Delivery to oversee the planning, governance and execution of major operational and capital projects. You’ll manage a Project Manager and Project Executive, working closely with the COO and wider senior leadership team to ensure the portfolio progresses on time, on budget and to the highest safety and operational standards. Projects span vessel upgrades (including new electric craft), pier construction and redevelopment, marine works, and broader infrastructure improvements - requiring someone comfortable leading delivery in complex, multi-stakeholder environments. This role suits someone confident operating at senior level while still maintaining a hands-on approach to delivery, risk management and contractor oversight. Key Responsibilities • Lead governance and oversight of the full project portfolio, ensuring alignment with organisational strategy, • Translate strategic goals into clear delivery plans, milestones and project controls, • Prioritise projects based on value, risk, operational impact and resourcing, • Monitor delivery against timelines and budgets, taking early action to resolve risks and bottlenecks, • Act as the senior point of contact for contractors, suppliers and delivery partners, ensuring compliance and performance, • Direct and support internal project teams, providing clarity, leadership and accountability, • Maintain rigorous governance frameworks, approvals processes, and change controls, • Collaborate closely with Finance, Operations and external partners to ensure accurate forecasting and resource alignment, • Lead operational readiness planning for new vessels, assets or sites coming into service, • Drive continuous improvement by applying lessons learned and performance insights to future delivery Skills & Experience • Significant project or programme delivery experience, ideally in transport, marine, infrastructure or public-sector environments, • Strong track record delivering complex capital projects over £5m, • Experience coordinating internal teams and external contractors in multi-disciplinary environments, • Comfortable managing construction-led workstreams, vessel or marine-related upgrades, or customer-facing infrastructure projects, • Proficient in recognised project methodologies (e.g. PRINCE2, MSP, Agile), • Strong commercial judgement with experience in vendor management and contract oversight, • Confident operating with senior stakeholders and executive leadership, • Calm, structured and pragmatic under pressure, with strong problem-solving skills Behaviours & Approach • Clear communicator who builds trust across technical and non-technical teams, • Strategic thinker who can also move quickly when operational issues arise, • Highly organised with strong attention to detail, • Comfortable navigating ambiguity and bringing structure to evolving situations, • Collaborative, steady under pressure, and confident leading others Location: Based at Head Office in East London with occasional travel to project sites across the city Working: hybrid, but mostly on site, 4 days a week Salary: £80k (DOE) We are an equal opportunity employer. We value inclusivity and diversity, believing it creates a better working world. We love to see applicants from all different backgrounds and hire based on skills and potential, not solely focusing on prior experience. Qualified applicants will receive consideration for employment without regard to age, disability, gender perception or identity, marital status, pregnancy or maternity, race or ethnicity, religion or belief, sex, or sexual orientation. If you require any accessibility support, please let us know how we can improve your experience.

Resident Support Manager (Maternity Cover) Location: Bermondsey, London SE16 (occasional travel to other sites) | Salary: Competitive | Contract: 6–8 months maternity cover | Hours: 37 hours per week. Salary £45k per annum. The Opportunity An established almshouse charity is seeking a Resident Support Manager to lead resident support services in Southwark. This role sits at the heart of the community, coordinating pastoral and welfare support, enabling independent living and ensuring residents can access the right care and services at the right time. You will line manage two Resident Support Officers and work closely with colleagues to build a safe, welcoming and connected environment. Key Responsibilities • Lead and line manage the resident support team, ensuring a visible, responsive on-site service., • Develop and oversee support that enables residents to live independently for as long as possible, tailoring help to individual needs., • Coordinate care and connect residents with local agencies and providers, ensuring residents have the information needed to live safely., • Provide first-point housing management support, including basic enquiries, repairs, neighbour issues and complaints., • Manage voids and allocations processes with the Head of Housing, helping minimise turnaround times and income loss., • Drive resident engagement: plan inclusive activities, manage budgets and encourage use of technology/assistive tech., • Oversee building safety and compliance, including safeguarding practice, fire awareness and maintenance processes with staff and contractors., • Support on-site research activity as required, including resident liaison and wellbeing/outcomes data collection. The Candidate • Experience of working with older people, ideally in community, sheltered/supported housing, health or social care settings., • Able to support and lead a small team; line management experience desirable., • Working understanding of safeguarding vulnerable adults and confident escalating appropriately., • Strong administration, organisation and communication skills, with excellent IT, numeracy and literacy., • Friendly, flexible and calm under pressure; empathetic and solutions-focused., • Able to plan and prioritise workload to meet deadlines and maintain attention to detail., • Commitment to equality, diversity and inclusive practice., • Desirable: basic housing management knowledge, welfare/housing benefits awareness, and a relevant qualification (or willingness to work towards). How to Apply Please apply using the link or email syed@civitas recruitment for further info.

The Bromley Court Hotel is a distinguished 4-star privately owned hotel, set within two acres of beautifully landscaped gardens. Under the same family ownership since 1931, the hotel combines historic charm with modern amenities. Featuring 111 air-conditioned bedrooms—including a selection of standard and executive rooms. The hotel offers extensive conference and banqueting facilities for up to 180 guests. A popular venue for weddings and licensed civil ceremonies, it is known for delivering exceptional guest experiences. Our Garden Restaurant provides breakfast, lunch and dinner service during weekdays, along with afternoon tea. A traditional three-course Sunday lunch menu is offered on Sundays. Room service menu includes snacks, light bites and items of the all-day dining menu. Job Summary We are seeking a skilled and organised Sous Chef to support the Executive Head Chef in the daily management of the kitchen. This role is ideal for a strong team player who thrives in a fast-paced environment, demonstrates excellent kitchen management practices, and is confident using computer-based systems, including purchasing platforms such as Procure Wizard. The Sous Chef will play a key role in maintaining high culinary standards, ensuring efficient kitchen operations, and supporting the development of the brigade. Reporting to: Executive Head Chef Key Liaisons: GM, DGM, Operations Manager, Restaurant & Bars Manager, Conference and Banqueting Manager Direct Reports: Junior Sous Chef, Chef de Partie, Commis Chefs, Kitchen Porters Salary | £36,000 plus Incentive after probation Operational & Kitchen Management • Support the Executive Head Chef in the day-to-day running of all kitchen operations., • Ensure full compliance with kitchen procedures, including HACCP, Food Safety, allergen management, and cleaning schedules., • Maintain high standards of food quality, consistency, and presentation across all services., • Take responsibility for the kitchen in the absence of the Executive Head Chef., • Ensure all Standard Operating Procedures (SOPs) are followed consistently. Teamwork & Leadership • Foster a strong team culture through collaboration, clear communication, and leading by example., • Supervise and support the kitchen brigade during service., • Assist in training, mentoring, and developing team members., • Contribute to performance management and team development initiatives. Stock Control, Purchasing & Systems • Manage stock levels, ordering, and deliveries in line with business needs., • Utilise purchasing and rota systems effectively, including:, • Procure Wizard (purchasing and stock control), • Rota Ready (labour scheduling), • Food Alert (compliance and due diligence), • Ensure accurate record-keeping for stock, invoices, and compliance documentation., • Support cost control through effective stock rotation and waste reduction. Food Production & Standards • Oversee food production including batch preparation, portion control, and service execution., • Ensure all dishes meet required specifications and quality standards., • Assist with menu planning and development in line with seasonal and business requirements. KPIs & Accountability • Support delivery of key financial and operational targets, including:, • Food cost and gross profit margins, • Waste reduction targets, • Labour cost control (in collaboration with senior chefs), • Food safety and compliance audit results, • Take accountability for maintaining high standards and contributing to continuous improvement. Qualifications & Experience • Essential:, • Level 3 Food Safety, • Level 3 Allergen Management, • Food Production qualification (NVQ Level 3 or equivalent), • Proven experience in a supervisory kitchen role (Sous Chef or strong Chef de Partie)., • Demonstrable experience leading teams and managing service effectively. Skills & Competencies • Strong understanding of kitchen management procedures and compliance standards., • Confident computer user with experience in digital kitchen systems., • Experience with Procure Wizard, RotaReady, and Food Alert highly desirable., • Excellent organisational and time management skills., • Strong attention to detail and commitment to standards., • Ability to work under pressure in a fast-paced environment. Personal Attributes • Positive, team-oriented approach with strong leadership qualities., • High level of professionalism and reliability., • Passion for food quality and continuous improvement., • Committed to training, mentoring, and developing others. What We Offer • Opportunity to work in a well-established, family-owned 4-star hotel., • Supportive team environment with a strong focus on collaboration., • Career development and progression opportunities., • Exposure to a varied operation including restaurant, events, and banqueting. Additional Duties • Adhere to all hotel policies, procedures, and health & safety standards., • Act as a role model for Bromley Court Hotel values., • Carry out any reasonable duties as requested by senior management. This job description reflects the core responsibilities of the role but is not exhaustive. Flexibility and adaptability are essential in a dynamic hospitality environment. No recruitment agencies

Title: Receptionist Location: Dartford - *must be able to travel to Maidstone/Lakeside on occasion Hours: 40 hours Salary: £25,400 Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. Due to continued growth, a fantastic opportunity has arisen to join Optical Express as a Healthcare Assistant (Surgery Assistant). The role involves travelling to cover other Optical Express surgery clinics and weekend working. Key Responsibilities and Accountabilities: This is a dual role covering both the Reception desk and Surgery. Following appropriate training, supervised practice and competency achievement assessments, you will be able to undertake all designated roles within the surgery team working across two surgical specialities: laser vision correction department (LVC) and ophthalmic (IOL) theatres. You will also be responsible for the following: • Pre-operative testing; conducting tests prior to examination and treatment and assisting during the consent appointment process, including providing information to patients prior to their IOL or LVC procedure., • Patient discharging; instructing the patient pre and post procedure on the care of the eyes, updating medical records, making follow up appointments., • Laser technician; preparation and calibration of the lasers, understanding data, loading and transferring data, safe running of the lasers., • Co-ordinating: Controlling patient flow on the day of the consent appointment and surgery appointments to ensure minimum waiting times for patients and managing queries., • Assisting the surgeon during consent appointments and treatments – acting as scrub assistant (LVC only); taking notes for the surgeon; instilling eye drops., • Undertaking the role of ‘HCA’ (Healthcare Assistant) in IOL theatre to assist the surgical team and patients during surgery and associated tasks such as decontamination of instruments., • Actively participating in the end of treatment day activities; updating patient files, filing, compiling ‘end of day’ reports for head office, cleaning the department, stock and lens ordering., • Reporting untoward incidents – taking an active role in patient safety issues and quality and risk management. Receptionist duties include: • Covering the reception area, maintaining a priority for incoming calls at all times, • Take clear and concise messages, • Communicating all messages promptly and accurately, • Provide administrative support to the Manager, • Maintain stationery stocks and oversee the ordering of new supplies, • General reception duties as and when required Essential Skills • Excellent communication and presentation skills, • Ability to absorb and convey highly technical information, • Adaptable with a flexible approach to work, • Excellent time management skills and ability to prioritise tasks, • A confident and professional individual who has fantastic organisational skills, • Excellent telephone manner, • Demonstrate confidentiality, integrity and discretion What’s in it for you? • A market leading salary, • No night shift, • State of the art, modern working environments, • 29 days annual leave per year, • Pension scheme, • Free Laser Eye Surgery and Intraocular Lens Surgery, • Free eye tests, • Discounted prescription eyewear and sunglasses, • Generous Optical Express friends and family discount scheme, • Ongoing training and development opportunities, • An accessible management team and transparent management structure, • Working in a larger clinical team means less pressure on our staff and more time to spend with our patients, • Full visibility of 6 week rota Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer

• Associate Director | Head of Residential Property Management, • Central London, • £60,000 to £70,000 plus package Madison Berkeley are partnering with a well established and highly regarded Management Surveying Practice to appoint an Associate Director level hire to lead their residential management function. Our client through substantial external investment is going through a notable phase of growth making their mark in the Central London Real Estate market. This is a senior leadership role overseeing a Prime Central London residential portfolio, combining team management, client ownership and operational delivery. You will take full responsibility for the residential function, acting as the key point of contact for clients while driving service standards, compliance and financial performance. Portfolio • 5 super prime residential blocks containing circa 500 units across multiple Prime Central London buildings, • 150 Prime AST's The role • Lead, mentor and develop a team of Property Managers, • Oversee day to day management across the residential portfolio, • Ensure full compliance with all legislation and health and safety requirements, • Take ownership of service charge budgets, reporting and cost control, • Act as the primary contact for landlords and key stakeholders, • Drive asset management initiatives including refurbishments and value enhancement The candidate • Extensive residential property management experience across Residential Blocks, • Suitable for a Senior Property Manager or Current Associate Director, • Proven experience managing people and leading from the front, • Strong understanding of residential legislation, compliance and health and safety, • Commercially aware with experience managing budgets and reporting, • Confident dealing with clients and representing a business at senior level, • AssocRICS, MARLA, IRPM is desirable but not essential What's on offer? • Salary Up to £70,000, • Substantial annual bonus, • Private healthcare, • Flexible working, • Pathway to Directorship This is a genuinely influential position within the business, offering the opportunity to shape the residential function and work with a high quality portfolio and long standing client base. Drop me a message or call me for a confidential discussion.

Head Chef The Alfred Tennyson, Belgravia Part of the Cubitt House Group About Us The Alfred Tennyson is one of Belgravia’s most loved pubs — a refined, welcoming space known for its exceptional produce, warm hospitality and understated elegance. As part of the Cubitt House group, we are passionate about creating neighbourhood restaurants where food, people and atmosphere come together seamlessly. Our kitchens are driven by seasonality, simplicity and quality, working closely with some of the UK’s best producers. The Role We are looking for a Head Chef to lead the kitchen at The Alfred Tennyson. This is an opportunity for a chef who wants to run a high-quality, produce-led kitchen within a supportive group — someone who values both creativity and consistency, and who takes pride in developing a strong, happy team. You will have full ownership of the kitchen, working closely with the Group Executive Chef to shape menus, maintain standards and drive performance. What You’ll Be Doing • Leading and inspiring the kitchen team day-to-day, • Delivering consistently high standards across all services, • Creating seasonal, ingredient-led menus in line with the Cubitt House style, • Managing food GP, stock and kitchen costs effectively, • Building, mentoring and developing your team, • Maintaining a calm, organised and positive kitchen environment, • Ensuring all food safety, hygiene and compliance standards are met What We’re Looking For • A proven Head Chef or strong Sous Chef ready to step up, • Experience in fresh, seasonal, high-quality kitchens, • A genuine passion for British produce and simple, well-executed food, • Strong leadership and people management skills, • Commercial awareness and ability to manage costs, • Someone who leads with energy, care and professionalism Why Join Cubitt House • The opportunity to run a beautiful, established Belgravia site, • Creative input into menus and seasonal direction, • A supportive senior team and collaborative culture, • Real focus on quality over volume, • Career progression across a respected London group The Details • Competitive salary + bonus, • Staff food on shift, • Training and development opportunities, • Discounts across the group, • Private Healthcare, • Perkbox Apply If you’re a chef who cares deeply about food, team and hospitality, we’d love to hear from you.

Overview We’re hiring a Head of Operations to support and strengthen day-to-day operations across our growing Grocery business. This role is best suited for someone who is both hands-on and highly structured - someone who can build clear processes, implement operational systems, and help standardise how the business runs as it scales. You’ll work closely with leadership to improve execution and ensure teams have the tools, systems, and routines needed to operate efficiently and consistently. Key Responsibilities • Build and implement scalable operating procedures (SOPs) across store operations, • Establish consistent workflows for inventory, store readiness, reporting, and daily execution, • Create operational structure and cadence to support a growing footprint, • Ensure stores remain customer-ready, well-stocked, and operationally consistent, • Support store launches and operational rollouts, including stock arrival, layout execution, and readiness checklists, • Manage inventory flow and replenishment to maintain accuracy and availability, • Improve back-of-house organisation and stock control processes, • Oversee in-store technology and payment systems, coordinating troubleshooting as needed, • Maintain operational standards, including basic health & safety compliance across sites, • Support onboarding and training for store teams; develop clear documentation and playbooks, • Experience supporting or launching eCommerce operations, • Hire a high performing dynamic store team, develop and coach them to deliver best in class customer experience, • Build the blueprint for how a store should run to be rolled out to future stores during this phase of expansion What we're looking for: • Strong grocery and/or hospitality operations experience in a fast-paced environment, • Proven ability to build an operating system from scratch, including SOPs, playbooks and scalable operational processes, • Experience improving inventory flow, replenishment and stock control, • Experience supporting store launches and readiness, • Confident managing in-store tech and payment systems troubleshooting, • Good understanding of operational standards, • Experience onboarding, training and coaching store teams, • Able to hire and develop a high-performing team focused on customer experience, • Experience launching e-commerce operations, • Hands-on, highly organised and comfortable building structure in a scaling business, • Strong execution skills with attention to detail and consistency What we offer: • Competitive salary, • Growth opportunities, • Culture: Be part of a launch team for an exciting new London concept, • Perks: Free food & drink, team nights out

Head of Workspace New workspace concept and brand launching in 2026 Multi-site, London circa £100,000 annual salary plus exceptional performance related bonus A well-funded private developer is launching a flexible workspace concept in London and is now seeking a leader, operator and commercial pro to build the business from day one. This is a leadership role offering full autonomy across business strategy, operations and commercial performance. You will take ownership of P&L, occupancy, revenue strategy, team leadership and member experience, working closely with business owners and a central support team. The role Business Strategy • Work closely with business owners to create and implement a strategy to launch a new workspace concept and brand Operations & Site Management • Oversee day-to-day operations across multiple sites, • Ensure buildings are maintained to a high standard across facilities, maintenance, cleaning, and presentation, • Manage contractors, suppliers and service partners, • Ensure full compliance across health & safety, fire, licensing and statutory requirements, • Conduct regular site inspections and report on performance and condition Member Experience • Act as the primary point of contact for members across the portfolio, • Oversee enquiries, applications, complaints and ongoing relationships, • Manage billing, licence fees, deposits and occupancy records, • Ensure a seamless member experience across on-site and remote support Commercial Leadership • Drive occupancy, revenue and ancillary income across all sites, • Lead leasing activity including marketing, viewings and deal negotiation, • Set pricing strategy and manage renewals, • Work alongside the Sales Director to maximise commercial performance, • Identify and deliver new revenue opportunities Financial Ownership • Full P&L responsibility across the group, • Produce and manage annual budgets and business plans, • Deliver quarterly reporting and financial performance updates, • Control costs across utilities, service charges and supplier contracts Team Leadership • Build, lead and develop a team across operations, front-of-house and facilities, • Recruit, onboard and performance manage all on-site staff, • Create a high-performance, accountable team culture Compliance & Administration • Maintain accurate records across occupancy agreements and property documentation, • Ensure compliance with all relevant legislation and certifications, • Support insurance processes and risk management About you You are an experienced leader who has built and overseen a first-class flexible workspace, serviced office, or similar multi-site business. Blended experience that includes premium hospitality is preferred. You are commercially sharp, operationally strong, and equally comfortable working with business owners, central support and front-line teams. Essential experience & skills • Experience in a premium flexible workspace, serviced office, or similar multi-site business, • Blended experience that includes premium hospitality preferred., • New opening and mobilisation experience preferred., • Proven and demonstratable P&L ownership, • Strong commercial track record with evidence of revenue growth and deal-making, • Experienced and natural people leader with the ability to build and retain high-performing teams, • Solid understanding of facilities management and property operations, • Confident working directly with owners/developers and other key stakeholders, • Mobile across sites as required Personal style • Hands-on and highly visible, • Exceptional presentation and communication skills, • Commercially driven with strong operational discipline, • Low ego, high ownership mindset, • Able to move seamlessly between strategic and day-to-day priorities What’s on offer • Circa £100,000 annual salary, • Exceptional performance related bonus, • Benefits package (discussed at shortlist stage) If you have the essential experience & skills outlined above, please apply via LinkedIn today Closing date for applications: Friday 24th April 2026 Unfortunately, owing to high volumes of interest, applications and CVs cannot be accepted through individual LinkedIn messages or email. Every application will be reviewed and all candidates should expect to receive a response no later than one week post-closing date

Main responsibilities • Providing accurate, timely and commercially-minded legal advice on a range of regulatory matters, including members of senior and executive management and the Board of Directors., • Pro-actively working and assisting in tasks and initiatives to ensure the Club complies with its various legal and statutory obligations., • Leading and supporting on litigation matters across all departments as the need arises., • Providing a positive and solutions-oriented approach to issues and challenges, often in relation to challenging and innovative matters., • Supporting and pro-actively assisting the Head of Legal (Regulatory) in developing processes and initiatives that will contribute to a culture of best practice and a positive working team environment., • Embracing and demonstrating the Club’s values in manner, approach and output., • Aligning activities to the Equality, Diversity & Inclusion outcomes., • Assisting in the development and delivery of efficient legal processes within the Club., • Encouraging and supporting other members of the team to meet the requirements and challenges of their respective roles., • Identifying and assuming responsibility for legal and non-legal projects. Working with departments to deliver projects in a timely and efficient manner., • Contributing to the development and roll-out of knowhow across the Club., • Working with external advisors where necessary to ensure value and delivery within required timeframes. Measures of performance • Drive and enthusiasm, with an ability to demonstrate pro-active ownership and management of tasks and projects through to completion., • Excellent inter-personal and team working skills, that inspire trust and confidence both within the Club’s legal team and amongst its internal clients., • Setting an example to the team, including in demeanor and dedication., • Setting an example to the team, including in demeanor and dedication., • An ability to effectively identify and manage issues and risks. Adopts a positive ‘can do’ approach when seeking solutions., • Demonstrates a willingness to take responsibility of matters and people within the regulatory side of the team., • Effectively manages time and competing demands, escalates and delegates work where appropriate. Keeps senior legal team members well informed of progress on matters., • Demonstrates a confident and persuasive communication style (verbal and written) which adapts to the audience and circumstances., • Takes pride in the provision of their work. Excellent attention to detail., • Ability to present and communicate complex information in a simple and compelling way, • Well-organised, by way of time management skills. Qualifications UK qualified lawyer Experience 3-4 years PQE in a reputable commercial litigation and/or regulatory practice or in-house team. Our commitment to Equality, Diversity and Inclusion At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and parental. If you need reasonable adjustments made to the recruitment process, please liaise with your recruiter, who will be able to advise and support you. Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate. This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the Club.

ABOUT VIVIENNE WESTWOOD Vivienne Westwood is one of the most iconic British fashion brands, renowned for its heritage, innovative design, and commitment to culture and activism. We care deeply about our people and the environment, and our core values - Gaia, Quality not Quantity, Activism, Culture & Heritage - guide us daily. If you share our passion for creativity, sustainability, and innovation, we’d love to hear from you. ABOUT THE ROLE The People Manager is responsible for the overall effectiveness of the People function. Reporting to the Global HR Director, the role balances strategic advice with hands-on operational leadership and accountability for a generalist People team. Working closely with senior stakeholders across the business, the role provides trusted guidance on employee relations, organisational change, workforce planning, performance, reward, wellbeing, and People operations. It also involves direct support to the Global HR Director on People priorities, complex cases, and strategic initiatives as required. The focus is on delivering consistent, high-quality People practices across the employee lifecycle within a creative organisation. This role is full time on a 1 year FTC, and based onsite at the Head Office in Battersea, London. KEY RESPONSIBILITIES Strategic People Leadership • Support the Global HR Director to shape and deliver the People strategy, acting as a senior advisor on organisational design, workforce planning, People risk, and culture., • Hold accountability for the compliant and consistent delivery of the full employee lifecycle across the organisation, ensuring robust governance of People policies and practices in line with UK employment legislation and best practice., • Ensure effective operational delivery through the People team across contracts, onboarding and offboarding, recruitment, systems, data integrity, reporting and internal People communications, maintaining clear standards, quality control and alignment with workforce plans set by the Director., • Ensure effective delivery of performance and capability frameworks through the People team, including probation management, performance reviews and performance improvement processes., • Oversee the development and delivery of in-house training programmes, ensuring alignment with business needs and capability gaps., • Manage the effective use of the LMS platform, including content creation, reporting, compliance tracking and continuous improvement., • Oversee relationships with external training providers, ensuring quality, value for money and alignment with development priorities., • Ensure accurate and timely provision of People data and reward inputs to Finance and Payroll, maintaining robust internal checks and controls within the People team., • Oversee the administration of Director-approved pay, bonus and retail commission frameworks, ensuring information provided for calculation and payment is complete and accurate., • Support and provide oversight to the People team in the management of health-related cases, including disability, reasonable adjustments, Occupational Health referrals and Equality Act considerations, ensuring fair, compliant and risk-aware outcomes., • Ensure appropriate frameworks and guidance are in place to support employee wellbeing, inclusion and health-related risk management., • Partner with Office Management on People-related risk and health and safety matters., • Ensure effective delivery of People-related support to CSR initiatives through the People Leads, including provision of workforce data, policy alignment and employee volunteering coordination., • Maintain oversight of the accuracy and integrity of People data provided for sustainability and reporting purposes., • Work closely with senior stakeholders and cross-functional leaders across the UK, EU, US and Thailand to support the delivery of People initiatives, organisational change and risk mitigation., • Lead and line manage the People team, setting clear standards, priorities and accountability, ensuring delivery aligns with strategic direction set by the Director., • Maintain full oversight of team activity and output across all People functions, providing guidance, quality control and escalation management where required., • Develop team capability across employee relations, stakeholder management and pragmatic problem-solving, balancing effective delegation with hands-on support where necessary., • Contribute flexibly to any other ad hoc tasks and projects. (Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role) PROFILE & KEY SKILLS • 5+ years in a senior generalist HR/People role within a complex or multi-disciplinary organisation., • Proven capability leading complex employee relations matters, organisational change, and People risk., • Strong experience overseeing the full employee lifecycle, HR operations, and People governance., • Demonstrated experience managing and developing HR/People teams, including delegation, coaching, and quality assurance., • Highly effective communicator, able to influence, challenge, and provide clear, pragmatic advice to senior stakeholders and managers., • Adaptable and resilient, with the ability to manage multiple competing priorities and respond effectively to changing business needs., • Solid working knowledge of UK employment legislation and HR best practice., • Experience overseeing reward, payroll, benefits, and performance frameworks, with appropriate governance and controls., • Exposure to immigration, right-to-work, and sponsorship processes., • Confident stakeholder manager with experience partnering senior leaders across functions and geographies., • Comfortable working with People data, systems, and reporting to inform decisions and improve capability. BENEFITS • Staff discounts, • Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.), • Perkbox Discounts and Wellness Hub, • Cycle to work scheme, • Generous annual leave allowance, • Pension Scheme, • Training and hands-on experience, • Opportunities to build new skills and gain valuable industry knowledge Applications are reviewed on an ongoing basis, so we recommend applying early to avoid missing out. Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws. For our privacy statement please visit this ___

We are recruiting a Head Pastry chef for our client in London. Key Responsibilities • Culinary Expertise:, • A proven ability to create a variety of pastries and desserts, from classic to contemporary, with an emphasis on both taste and presentation., • Experience:, • Significant experience in a senior pastry position within high-end kitchens is often required. Benefits • £50,000 per annum, • 4 days a week, • Other perks and benefits (can be discussed during the interview)

Cobalt Recruitment is delighted to be representing a global real estate investor and operator in the appointment of a Head of Facilities for a newly developed, premium-grade commercial high-rise asset. This is a flagship, single-asset leadership role overseeing a large-scale, multi-tenant tower, requiring full accountability for operational performance, service delivery, and occupier experience. The position carries significant visibility within a best-in-class portfolio and will play a critical role in the mobilisation, stabilisation, and long-term optimisation of the building, including oversight of major tenant fit-outs, high-value service charge budgets, and the embedding of robust operational processes. This opportunity is suited to an experienced facilities leader seeking ownership of a landmark asset, with clear scope to influence strategy, standards, and stakeholder engagement at the highest level. Key Responsibilities • Lead the end-to-end facilities management of a single, large-scale commercial high-rise asset, ensuring best-in-class operational performance, • Oversee all hard and soft services delivery, ensuring compliance with SLAs, KPIs, and statutory obligations, • Manage and monitor a substantial service charge budget (circa £5m+), including forecasting, reconciliation, and cost control, • Direct mobilisation activity, including contractor onboarding, system implementation, and process establishment, • Oversee significant tenant fit-out programmes and occupier moves, ensuring minimal disruption and effective coordination, • Drive compliance across all health & safety, statutory testing, and regulatory frameworks, maintaining audit readiness at all times, • Lead, develop, and performance-manage on-site teams and managing agents to deliver a cohesive “one team” culture, • Procure and manage service partners through tender processes, ensuring value, performance, and innovation, • Utilise CAFM systems to manage PPM schedules, reactive works, asset data, and reporting, • Build and maintain strong occupier relationships, acting as the primary point of escalation for operational matters, • Collaborate with asset management stakeholders to support strategic initiatives and enhance asset value The successful Head of Facilities will demonstrate proven experience managing large-scale, multi-tenanted commercial assets, of significant scale. A strong track record in service charge management, contractor oversight, and leading operational teams within premium office buildings is essential. IOSH Managing Safely (or equivalent) is required, with NEBOSH preferred for candidates operating at this level, alongside a clear understanding of building systems, compliance frameworks, and occupier engagement. If you are interested in this position, please apply with your CV today as this role may interview & appoint before the closing date of this advert.

Head of Event Operations £60,000 - £65,000 Central London, Hybrid working (3 days in office) We are seeking an experienced and highly organised Head of Event Operations to lead the planning and delivery of a global events portfolio. This role is responsible for overseeing operational strategy, managing event logistics, and ensuring the seamless execution of events from concept through to delivery. You will lead a small operations team and will work closely with internal departments, partners, and suppliers to deliver exceptional event experiences while maintaining operational efficiency and budget control. Key Responsibilities: • Lead the operational planning and delivery of all events across the organisation., • Develop and implement event operations strategies, processes, and best practices., • Manage event logistics including venues, suppliers, production, staffing, and on-site operations., • Oversee event budgets, ensuring cost control and financial accountability., • Lead, mentor, and develop the events operations team., • Ensure all events meet health, safety, and compliance requirements., • Build and maintain strong relationships with venues, contractors, and key stakeholders., • Conduct post-event evaluations and identify opportunities for improvement. About You: • Proven experience in a senior event operations or event management role., • Strong leadership and team management skills., • Excellent organisational and project management abilities., • Experience managing large-scale conferences., • Strong budgeting and financial management skills., • Ability to work under pressure and manage multiple projects simultaneously., • Excellent communication and stakeholder management skills. What We Offer • Competitive salary and benefits package., • Opportunity to lead high-profile events., • A collaborative and dynamic working environment., • Career development and progression opportunities.

Head of Fire Safety This is a high‑impact leadership role responsible for driving the UK&I fire safety strategy, overseeing governance and assurance, maintaining competency standards, and acting as the organisation’s fire safety authority. The position requires deep expertise in UK&I fire legislation, strong governance and risk management experience, and professional membership at Member level or above (IFE or IFSM. About the role We’re seeking a highly experienced Head of Fire Safety to lead the fire safety strategy for a Global Facilities Company In this role, you will drive the UK&I fire safety agenda, strengthen governance and assurance, and oversee competency standards for all fire‑related roles. As fire safety authority, you’ll enhance my clients Fire Safety Operating Model and manage key external relationships, including our Primary Authority partnership. You will ensure full compliance with fire safety legislation and act as the Competent Person under the Regulatory Reform (Fire Safety) Order 2005. The role also supports local operational capability and provides oversight on the effectiveness of fire safety arrangements across our diverse portfolio. This is a high‑impact leadership role for someone who excels at influencing at scale and delivering exceptional safety performance across complex environments. Main Responsibilities • Lead and implement the UK&I fire safety strategy and roadmap., • Own, develop and maintain the fire safety governance model., • Set clear standards and guidance for the operational business as part of the fire strategy., • Define and maintain competency standards for all fire safety roles supporting business segments; measuring the effectiveness of resources allocated for fire safety., • Provide authoritative technical support across high‑risk environments within the UK & I business, assisting segment-specific resources., • Provide assurance in relation to fire risk mitigation effectiveness via frameworks, audits, compliance controls, and corrective actions., • Act as senior escalation point for the Fire Authorising Engineer and Fire Safety Advisors., • Support mobilisation, bids, PFI handbacks, and operational transitions., • Maintain strategic relationships with the Primary Authority, regulators, insurers, and industry bodies. There are a range of fire safety regulators such as CPFSI, HSE, Local Fire Authorities and MoD based upon the client site/ contract arrangements., • A qualification in fire prevention or fire safety, e.g., a combination of both the NEBOSH National Certificate in Fire Safety and Risk Management and NEBOSH General Certificate or an equivalent level 4 RQF accredited fire risk assessment course., • Deep knowledge of UK&I fire legislation and frameworks. Up to £90,000 depending on experience + bonus

Elite Associates have partnered with a beautiful contemporary fashion brand, to support the team in finding an experienced Health & Safety Manager. Job Summary: The Health and Safety Manager will be responsible for developing, implementing, and managing health and safety policies and programs across all areas of the business. This role requires a proactive approach to identifying potential hazards, ensuring compliance with regulations, and promoting a safe working environment throughout the retail stores and Head Office. Key Responsibilities: • Policy Development: Create, implement, and maintain health and safety policies and procedures in line with legal requirements and industry best practices., • Risk Assessment: Conduct regular risk assessments and audits to identify potential hazards and implement corrective actions to mitigate risks., • Training and Awareness: Develop and deliver health and safety training programs for employees at all levels, ensuring awareness and understanding of safety protocols., • Incident Management: Investigate workplace incidents and accidents, documenting findings and recommending improvements to prevent recurrence., • Compliance Monitoring: Ensure compliance with local, state, and federal health and safety regulations, as well as industry standards., • Reporting: Prepare and present health and safety reports to senior management, highlighting key metrics, trends, and areas for improvement., • Collaboration: Work closely with cross-functional teams, including HR, operations, and facilities management, to promote a culture of safety throughout the organization., • Continuous Improvement: Stay updated on industry trends, regulations, and best practices in health and safety, recommending improvements to policies and procedures as needed. The ideal candidate will have a track record in health & safety management in a retail environment. Apply today!

Cobalt are supporting the search for a General Manager to oversee a unique residential estate in South London near Elephant and Castle. This role presents a rare opportunity to lead the management of a historic London village estate while helping shape its future. The General Manager will oversee operations across a distinctive Edwardian neighbourhood and play a central role in delivering a strong resident experience. With the backing of a leading property consultancy and a long-term investment vision from the owner, the General Manager will help guide a multi-million pound programme of improvement while ensuring the estate remains a welcoming place to live. The organisation Cobalt are partnering with a well-established residential property owner and manager that is investing heavily in the future of a distinctive London estate. • The estate spans eight acres and contains around 600 homes across cottages, maisonettes and flats and private and communal gardens create a village environment within central London., • Over 2,000 residents live on the estate across a mix of tenancy types and leasehold homes., • The owner is delivering a long-term programme of investment to preserve the estate’s heritage while ensuring, • homes meet modern expectations., • The role sits within the wider support structure of a respected property consultancy, offering strong professional backing and career development. The role The General Manager will oversee the operational management of the estate from the onsite office while leading a dedicated team responsible for leasing, estate operations and property management. The General Manager will lead an established onsite team of 7 Key responsibilities include: • Leading the day-to-day management of a 600-home residential estate., • Providing leadership and direction to the onsite property and leasing team., • Creating an inclusive culture that supports collaboration and accountability., • Overseeing leasing performance and supporting pricing and marketing strategy., • Managing operational budgets and monitoring expenditure across the estate., • Driving operational improvements that enhance resident experience., • Working closely with the client on estate strategy and performance reporting., • Supporting major estate improvement projects and liaising with contractors and design teams., • Attending consultation events and maintaining open communication with residents., • Ensuring strong compliance with health and safety procedures across the estate., • Overseeing service delivery to residents from move-in through to tenancy completion., • Maintaining strong relationships with occupiers, suppliers and contractors. This General Manager role offers autonomy to shape estate operations while delivering long-term improvements to a historic residential environment. Skills and requirements Cobalt are seeking a General Manager with strong residential estate management experience and a customer-focused leadership approach. • Working knowledge of residential estate or property management operations., • Experience leading a property or estate management team., • Strong financial awareness including budget oversight and cost control., • Understanding of residential tenancy structures and property compliance., • Ability to manage contractors and oversee maintenance programmes., • Experience delivering high levels of resident service., • Clear communication and stakeholder management skills., • Working knowledge of health and safety procedures within residential environments., • Organised approach with strong attention to detail., • ARLA or IOSH qualification would be advantageous. Candidates with experience as a Head of Property, Estate Manager or senior residential property professional are encouraged to apply. Salary and working pattern • Full-time position working 37.5 hours per week., • Monday to Friday, 9:00am – 5:30pm with one hour for lunch., • This role is based onsite at the estate. This is a rare opportunity for a General Manager to shape the future of a historic London estate while delivering a strong resident experience across a diverse community. Apply now as interviews are expected to take place shortly. Due to the volume of applications received, if you don’t hear back from us, please assume your application has been unsuccessful on this occasion.

Company Description Albidaa Group Of Companies, established in Qatar in 2006, combines a dedication to tradition with a vision for innovation. The organization focuses on expanding investments across Qatar's dynamic and evolving marketplace, maintaining a commitment to excellence in quality and service delivery. With a broad portfolio of businesses, Albidaa Group demonstrates expertise across diverse sectors, delivering premium products and services. The company emphasizes growth, diversity, and customer satisfaction as core elements of its mission. Role Description We are seeking an experienced and dynamic Flagship Store Manager to lead our new flagship store in London, spanning approximately 500 sqm, consisting of a specialty coffee lounge (100 sqm) and a premium retail space (300 sqm) showcasing our full product portfolio. This role goes beyond day-to-day store management. The successful candidate will act as a business lead and a key liaison between the London operations and the Head Office in Qatar. Key Responsibilities • Overall management of the London flagship store, including retail and coffee lounge operations, • Full responsibility for store performance, sales targets, and customer experience, • Managing and supervising retail staff and coffee lounge team, • Overseeing daily operations, inventory control, cash handling, and reporting, • Ensuring premium brand standards across merchandising, service, and presentation, • Acting as the main point of contact between London operations and Head Office in Qatar, • Coordinating with finance, operations, marketing, and supply chain teams, • Supporting product launches, events, and promotional activities, • Ensuring compliance with local regulations, health & safety, and operational policies, • Providing regular operational and performance reports to senior management Requirements • Proven experience as a Store Manager, Area Manager, or Operations Manager in premium retail and/or F&B environments, • Strong understanding of both retail operations and specialty coffee / café concepts, • Experience managing large-format stores or multi-functional spaces is a strong advantage, • Excellent leadership, communication, and organizational skills, • Ability to work independently and represent the brand at a senior level, • Experience acting as a bridge between local operations and international head office, • Strong problem-solving skills and commercial mindset, • Based in London or willing to relocate

Head Chef — Premium Corporate Dining | Street Food & World Flavours Central London | Contract Catering £50,000 – £55,000 per annum | Plus Bonus Monday to Friday | 40 hours per week (6:30/6:45am – 3:00/3:30pm) A leading contract catering provider is seeking an experienced and inspirational Head Chef to lead a high-performing kitchen within a premium corporate environment in Central London. The client specialises in exceptional in-house staff dining that surpasses the high street, alongside corporate hospitality and fine dining experiences tailored to each individual client. Their approach focuses on innovation, wellbeing-led food concepts, and delivering vibrant dining environments that support a healthy and motivated workforce. Their portfolio includes prestigious financial institutions, global media organisations, conference venues, and high-tech workplaces. The organisation promotes a strong people-focused culture, encouraging professional growth, team engagement, and an inclusive environment where individuals can thrive. The Role The successful candidate will take full responsibility for kitchen operations within a retail-focused, free-issue site delivering exceptional staff dining, hospitality, and world-inspired street food concepts in a fast-paced corporate setting. This opportunity is ideal for a hands-on culinary leader with a passion for global flavours, live cooking, and innovative food experiences, capable of driving both operational excellence and creative menu development. Key Responsibilities • Leading, managing, and developing a large kitchen brigade, • Designing and delivering innovative, seasonal menus featuring fresh and world-inspired cuisine, • Driving creativity across retail and hospitality offers, including live cooking concepts, • Overseeing daily kitchen operations in a high-volume environment, • Maintaining exceptional standards of food quality, presentation, and service delivery, • Managing food costs, stock control, and budgets to achieve commercial targets, • Ensuring full compliance with food safety, hygiene, and allergen regulations, • Collaborating with senior stakeholders to deliver premium corporate hospitality and events, • Championing wellbeing-focused food initiatives aligned with client expectations Candidate Profile • Proven experience as a Head Chef or Senior Sous Chef within contract catering, corporate dining, or a quality-led hospitality environment, • Strong knowledge of global cuisines, modern food trends, and street food concepts, • Demonstrable leadership experience managing and developing teams, • Strong commercial awareness and operational management capability, • Passion for high-quality food and exceptional customer experience, • Excellent organisational skills and ability to perform in a fast-paced environment, • Thorough understanding of food safety and compliance standards What’s on Offer • Competitive salary of £50,000 – £55,000 per annum, • Monday–Friday working pattern offering excellent work-life balance, • Career development opportunities within a leading organisation, • Supportive and inclusive working culture, • Regular team events and engagement initiatives

Criterion Hospitality is seeking a highly experienced and commercially focused Group Head of Health, Safety & Security to lead and drive best-in-class standards across our growing hotel portfolio. This is a key leadership role, responsible for ensuring full compliance, protecting our guests and teams, and embedding a strong safety and security culture across all properties. The Role • Lead the Group Health, Safety & Security strategy across all hotels, • Ensure full compliance with UK H&S legislation, fire safety regulations, and security standards, • Act as the senior point of contact for all H&S and security matters across the business, • Oversee audits, risk assessments, incident investigations, and compliance reporting, • Drive continuous improvement in safety performance and operational standards, • Lead crisis management, emergency response planning, and business continuity, • Manage and develop H&S and security teams across multiple sites, • Work closely with Operations, Engineering, and Asset Management teams, • Manage external consultants, contractors, and regulatory relationships About You • Proven experience in a senior H&S leadership role within hospitality or multi-site environments, • Strong knowledge of UK health & safety, fire safety, and compliance frameworks, • Experience overseeing security operations in complex, high-footfall environments, • NEBOSH Diploma (or equivalent) – essential, • Strong leadership, communication, and stakeholder management skills, • Commercially aware, with the ability to balance safety and operational performance, • Experience managing large-scale or flagship assets is highly desirable What We Offer • A senior leadership position within a growing and ambitious hospitality group, • Opportunity to shape and lead group-wide H&S and security strategy, • Exposure to high-profile, complex hotel assets

Criterion Hospitality is looking for a proactive and detail-oriented Health & Safety Manager to support the delivery of best-in-class safety standards across our hotel portfolio. This is a key operational role, working closely with the Group Head of Health, Safety & Security to ensure compliance, manage risk, and promote a strong safety culture across all properties. The Role Support the implementation of the Group Health & Safety strategy across all sites Ensure compliance with UK H&S legislation and fire safety regulations Conduct regular audits, inspections, and risk assessments across the portfolio Investigate incidents, identify root causes, and implement corrective actions Maintain accurate records, reports, and compliance documentation Deliver H&S training and promote awareness across teams Work closely with Engineering, Operations, and site teams to ensure safe practices Support emergency planning and business continuity processes Liaise with external contractors and regulatory bodies About You Experience in a Health & Safety role within hospitality, FM, or multi-site environments Strong understanding of UK health & safety legislation and compliance NEBOSH General Certificate (or equivalent) – essential NEBOSH Diploma (or working towards) – desirable Strong organisational and communication skills Hands-on approach with attention to detail Ability to build relationships and influence across teams What We Offer Opportunity to work within a growing hospitality group Exposure to a diverse portfolio of hotel assets Career progression into senior leadership roles

Chantecaille’s mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting-edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating iconic products that are beloved worldwide. Founded by the mother-daughter team of Sylvie and Olivia Chantecaille in 1998, the brand is known around the world for its pioneering use of naturals in both skincare and makeup, as well as its give-back philanthropy program that supports conservation groups worldwide. Always cruelty-free, the products crafted by Chantecaille are the epitome of forward-thinking and created with a sustainable approach. A Biersdorf prestige brand, Chantecaille’s global teams include some of the beauty industry’s best-in-class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive. Position Information This role is for the Chantecaille counter in John Lewis - Oxford Street. The successful candidate will be managing a full-time Beauty Consultant. The Counter Manager is responsible for ensuring the counter and staff meets & exceeds goals set by the company. Through coaching and developing the team, s/he will ensure that each employee meets and exceeds KPI targets. The counter manager is accountable for the smooth running of the store and ensuring each team member is aware of and understands sales, service and KPI expectations & goals. S/he will provide training & development through effective coaching to ensure these goals are met. CUSTOMER SERVICE AND PERFORMANCE • Achieve the targets set by the company as communicated by the Regional Sales Manager in respect of items per transaction/average £ sale and mix of business, • Deliver the highest level of service to ensure every customer is provided with an excellent experience at the counter. MAXIMISE SALES PERFORMANCE AND PRODUCTIVITY • Takes overall accountability in ensuring achievement of all business goals and sales & service targets., • Deliver excellent selling skills by acting as a role model for team members., • Clearly and concisely communicate all KPI targets to team members, as directed by the Regional Sales Manager, • Coach, motivate, and develop the team to achieve individual goals and targets and be aware of goals daily, • Monitor and share competitor products, activity and results and discuss with your Regional Sales Manager, • Be commercially aware of competitors’ activity and results and use them to the business advantage., • Seek new sales opportunities both inside and outside the store TEAM MANAGEMENT • Monitor individual team members’ performance and review their progress towards their KPI and deliver balanced construction feedback to ensure achievement of individual/counter/company goals., • Set goals and objectives for individual consultants, monitor performance and follow-up, and put in place remedial action where required., • Build collaborative relationships with both Regional Sales Manager and Head Office., • Delegate responsibility and tasks to the sales team and follow up on results., • Run informative and motivational meetings, • Reinforce all company educational information received from the company with the team., • Coach and develop individuals in all areas of the business to progress within the company., • Ensure excellent standards of timekeeping and attendance are maintained by the team liaising with the Regional Sales Manager to follow up and deal promptly with problems., • Identify and develop staffing succession and development plans. COMMUNICATION AND WORKING RELATIONSHIPS • Communicate regularly and effectively with the Regional Sales Manager keeping him/her informed of activities and working together to resolve difficulties., • Conduct regular communications with your team to keep them informed of targets, initiatives and activities that impact their ability to perform their jobs to the best standard, • Build collaborative relationships with the stores Management team. EVENTS • Create, and organise events on the counter to drive business, educating teams on product focus for the theme of the event/ activity. Ensure the event is prepared in good time, this will enable stock, display, rotas, gifts etc to be organised., • Execute events according to the marketing guidelines, • Strive to achieve and exceed targets set for the event., • Ensure feedback is given to the Regional Sales Manager /Head Office after the event STOCK AND INVENTORY MANAGEMENT • Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day., • Assist in the proper rotation of stock., • Monitor stock levels and key lines highlighting problems to the Regional Sales Manager agreeing on action to ensure there is adequate stock to achieve sales targets., • Update sell thru. MAINTAIN WORK ENVIRONMENT • Actively participate in cleaning display units, tools and testers throughout the day., • Maintain a clean and organised work area. Clean as you go., • Maintain proper placement and condition of merchandise on counters, shelves, in stock rooms and in all holding areas., • Inform store management/Regional Sales Manager of any store maintenance or Health and safety issues, potential hazards, or accidents., • Ensure all members of the team maintain consistently excellent standards of personal grooming., • Ensure the store is merchandised to always comply with the Chantecaille image and standards., • Ensure the counters, testers and counters generally are kept clean and tidy at all times to reflect the Chantecaille image., • Ensure problems concerning personal standards, hygiene and merchandising are followed up and prompt action is taken to address them liaising with the Regional Sales Manager to agree on actions. TEAMWORK • Undertake specific tasks as given by the Regional Sales Manager including administrative paperwork., • Work in conjunction with the team members to ensure the efficient running of the store., • Give great internal customer service and develop good working relationships with colleagues., • Be punctual and manage time at work effectively., • Keep informed about products, company information and store information., • Maintain high standards of timekeeping ensuring team efficiency., • Attend and actively participate in training sessions provided by the company. ADMINISTRATION • Complete the monthly/weekly report and all paperwork accurately and submit in accordance with deadlines via Google drive., • Maintain and update all forms on the company iPad., • Meet all paperwork/report deadlines set by Head Office/Regional Sales Manager, • Ensure scheduling and team rotas support the achievement of sales/business goals and KPIs., • Analyse business in advance to be aware of ‘challenging’ business areas, and ratify all activity with the Regional Sales Manager. IMAGE • Maintain personal grooming to the standards as set by the company., • Maintain the Chantecaille hygiene and image at the counter by cleaning counters, tester stands and displays.

About the Role We are seeking an experienced and driven Head of Projects to join our exhibition stand design and build agency. This is a senior leadership role that sits at the heart of our projects department, working closely with the Operations Director to ensure every project we deliver meets the highest standards of quality, efficiency and commercial performance. The successful candidate will have strong experience delivering complex custom build stands, including double deck structures, and will bring the leadership capability and commercial acumen to oversee the full project portfolio whilst supporting and developing the wider PM team. This role is 80–90% hands-on project management, with the remaining 10–20% focused on team leadership, departmental operations and strategic support. We are looking for someone who is proactive, commercially aware and committed to owning this role, someone who takes pride in high standards, thrives under pressure and is ready to be a true right hand to the Operations Director. Beyond day-to-day project delivery, the Head of Projects will oversee the full project portfolio, act as the senior point of escalation for the PM team and play an active role in shaping how the department operates and evolves. Key Responsibilities Project Management • Oversee projects from design sign-off through to onsite delivery and post-show debrief, • Responsible for maintaining project margins in line with company targets, with full visibility of cost vs sold P&L per project, • Liaise with third-party contractors and suppliers to ensure quality, timelines and budgets are met, • Deliver T3 (modular) exhibition stand projects alongside complex custom builds, • Ensure compliance with venue regulations, health & safety requirements and RAMS documentation, • Travel across the UK and internationally to oversee installations and ensure smooth onsite delivery Leadership & Team Management • Line manage the PM team, including running 1:1s, supporting individual development and owning the onboarding and training of new team members, • Act as the first point of escalation for the PM team, handling complex queries, project challenges and client relationships, • Manage team capacity and project allocation, ensuring workloads are balanced and resourced appropriately across the portfolio, • Build and maintain strong relationships with key suppliers and contractors, acting as a senior point of contact where needed, • Drive process innovation across the department, proactively identifying inefficiencies and leading the implementation of improvements to systems and workflows Departmental Operations & Commercial Oversight • Support the Operations Director in tracking overall department profitability, providing visibility across the project portfolio’s commercial performance, • Proactively monitor project health across the team, identifying and escalating risks to margin, delivery timelines or client satisfaction before they become critical issues, • Prepare project costings for both custom build and modular (T3) exhibition stands, and support the wider team in developing accurate, commercially viable budgets, • Work closely with design, production and suppliers to optimise budgets while maintaining creative intent and build quality Client Management & Commercial • Confidently lead client meetings and manage relationships throughout the project lifecycle, • Build strong long-term client relationships and maintain a high standard of service, • Identify opportunities to grow existing accounts and support business development where appropriate Essential Skills & Experience • Extensive exhibition project management experience delivering complex custom build stands, including double deck structures, • Strong production knowledge and understanding of exhibition build methods and materials, • Robust knowledge of exhibition regulations and compliance requirements, including AEV eGuide standards, • Proven experience in a senior or leadership capacity, with the confidence to line manage, mentor and develop a team of project managers, • Strong client management and stakeholder communication skills, • Excellent organisation and ability to manage multiple projects and priorities simultaneously, • Commercial awareness and ability to manage project budgets and P&L, • A strategic and solutions-focused mindset, with the ability to anticipate challenges and identify effective solutions, • Experience using project management systems (Monday.com or similar), • Willingness to travel within the UK and internationally when required Personal Attributes The successful candidate will be: • Proactive, ambitious and commercially aware, • A strategic thinker who can hold the bigger picture whilst remaining grounded in the detail of delivery, • Solutions-driven and confident making decisions in a fast-paced environment, • Comfortable managing multiple priorities and performing under pressure, • Passionate about improving processes, systems and ways of working, • A natural leader who leads by example, someone who elevates the people around them and takes genuine pride in the success of the team Benefits • £50-60k DOE, • 25 days annual leave, • Hybrid / flexible working, • Discretionary annual bonus, • Company laptop and mobile, • Progressive maternity / paternity packages, • Company socials and office events

The role is predominately site based (circa) 3 days per week and you will be expected to travel throughout UK as required. The remaining (circa) 2 days you will work out of our UK head office in Kings Langley, Hertfordshire. 1. Key role objective: The principal function of this position is to champion a proactive safety, health and environmental culture across all project site operations and management by providing expert guidance, and support. The SHE Advisor will work collaboratively with site teams, leadership, and stakeholders advising on legislative requirements and adherence to company standards, enabling the business to make continuous improvement in safety performance and environmental stewardship. 2. SALARY: £38,000 - £40,000 per annum + Car + Generous Benefits (see below) • Company car: Company car (available for personal use) with a monthly rental value, • Pension: Automatically enrolled into the WJ Salary Sacrifice Pension Scheme. Contributions are made at 5% for both employee (minimum) and employer (maximum)., • Private Healthcare: At six months of service, option to be enrolled into Westfield Health Cash Plan for Specialist Consultations & Diagnostics, Scanning Service (MRI, CT & PET Scans), Optical, Dental, Chiropody and Therapy Treatments (Physiotherapy, Acupuncture, Chiropractic, Homeopathy and Osteopathy), • Profit Related Bonus: A profit related annual bonus will be payable in December if WJ meets its profit targets, • Group Life Insurance: Automatically included in the WJ Death in Service Group Insurance at 3 times salary after 6-month probation period, • Gym Membership: Exclusive, discounted access to thousands of gyms, pools and spas with just one pass via our fitness partner, Hussle 3.Key relationships: Operations Manager and their Drilling & Yard Managers and Project Managers, HR Manager and their admin support team, UK Managing Director and WJ Group Chief Operations Officer 4.Key areas of responsibility: -Developing and Implementing SHE Policies: • Creating, updating, and ensuring the implementation of safety, health, and environmental policies and procedures. -Risk Assessment: • Identifying potential hazards, assessing risks, and developing control measures to mitigate those risks. -Incident Investigation: • Investigating workplace, SHE incidents and events, • Ensure corrective actions are taken, and learning opportunities identified and shared. -Training and Education: • Develop and delivering training to employees on safety procedures, hazard awareness, and best practices. -Monitoring and Auditing: • Conduct regular SHE inspections and audits across UK project sites, head office and yard facilities to ensure compliance with safety regulations and policies., • Preparing reports and recommendations to identify and highlight SHE performance gaps, identify root causes and advise on corrective actions. -Advising on Legal Compliance: • Provide expert guidance on relevant health, safety, and environmental legislation, site arrangements and standards, while maintaining up-to-date knowledge of SHE hazards and control measures. -Promoting a Positive Safety Culture: • Encouraging a proactive safety culture among employees and management., • Supporting managers in implementing safety initiatives., • Provide consistent and accurate HSE advice to employees, • Produce and communicate safety alerts following incidents to promote learning and prevention, • Environmental Management: Implementing and monitoring environmental management systems, ensuring compliance with environmental regulations, and promoting sustainable practices. -Quality Control: • Ensuring that quality control processes are in place to maintain standards and minimise risks., • The above is not exhaustive and you will be expected to undertake any other duties which may reasonably fall within your level of responsibility and competence. The board of WJ Groundwater Limited is committed to the implementation and certification of an Integrated Management System to ISO9001, ISO14001 and ISO45001., • Assist in the development of the Integrated Management System, • Administer IMS procedures and ensure objectives and targets are met., • Liaise with the company auditors and ensure execution of corrective actions. Collaborate across UK business units-including Accounts, HR, design/technical, sales/marketing, drilling, monitoring, and environmental services to build strong cross-functional relationships to support financial objectives. 5.Qualifications & Experience: A motivated and hardworking individual with great written and communication skills is essential.: • Minimum 1-2 years’ relevant experience in the construction industry is essential, with proven competence in supporting projects and teams, • Professional qualification e.g. Tech IOSH and Level 3 NEBOSH General/NVQ., • Extensive experience in a civil engineering environment with solid grasp of SHE regulations and site practices, • Excellent communicator and interpersonal skills. both written and verbal, including confident client-facing engagement., • Strong presentation and report writing capabilities, with high standard of written English, • Analytical mindset with ability to interpret technical data and regulations, • Proven ability to work to tight deadlines and prioritise tasks effectively, • Proficient telephone manner and experience liaising with staff at all organisational levels., • Competent in Microsoft Office package, • Holds valid CSCS Safety Professional card, • Demonstrates initiative and resourcefulness, capable of working independently and as a part of a team., • High quality standards, e.g. attention to detail, • Ability to lead by/set a good example, • A passion for Safety, Health, Environment & Quality, • Flexibility to travel across UK to visit our project sites, WJ and yard facilities., • Full UK Driving License Working Conditions The role is predominately site based (circa) 3 days per week and you will be expected to travel throughout UK as required. The remaining (circa) 2 days you will work out of our UK head office in Kings Langley, Hertfordshire. Activities on site are carried out in dynamic outdoor environments, including busy construction zones, excavations, tunnels, audits and shafts with strict adherence to safety, health & environmental (SHE) regulations.

LOCATION MANAGER We are incredibly excited to announce that Trotters Childrenswear & Accessories is opening a brand-new store at St. Pancras International, one of London’s most iconic and dynamic destinations. This will be our first step into travel retail, making it a truly special moment for the business. St. Pancras welcomes millions of visitors each year, from London commuters to international travellers arriving from across Europe. It’s a fast-paced, vibrant environment and an incredible opportunity to introduce Trotters to a global audience of families and gift buyers. We are now looking for passionate people to help bring this exciting new store to life, and recruiting for Management Positions. Travel retail is a unique and energising trading environment. No two days are the same, customers may be preparing for a special family visit, buying a last-minute gift before boarding a train, or discovering Trotters for the very first time. It’s a place where great service, energy and teamwork truly shine. This is a rare opportunity to be part of launching a brand-new store, shaping the culture, building a new team and helping define what success looks like in this exciting environment. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Location Managers are the inspiration and driving force behind our teams - leveraging our five pillars of retail excellence to lead their locations with entrepreneurial flair and commercial brilliance. As a Location Manager at Trotters, you will nurture our business and drive it forward. You will ensure the achievement of KPI’s through genuine customer connection, maximising sales opportunities, and instilling excellence in your team. You will enhance sales and service by fostering an environment of passion for the brand, equipping your team with in-depth knowledge of our collections across all our customer touchpoints. MAIN RESPONSIBILITIES · Leverage our 4 pillars of retail excellence to drive achievement of your Location’s performance budgets and KPI’s. · Create excellent team participation, contribution & engagement, implementing effective incentives to inspire them to achieve excellence. · Ensure the team are expertly delivering best practice with enthusiasm and consistency. · Facilitate team-member learning and knowledge share - ensure detailed and up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for all aspects of your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Foster a dynamic sales environment, and coach team members in delivering a natural approach to sales - cascading your strong understanding of local market, customer profiles and shopping behaviour to your team to maximise sales and increase customer loyalty. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management, reporting regularly on customer insights. · Showcase fantastic commerciality through precise knowledge and insightful analysis of location product and figures; develop commercial actions and hold regular management meetings to ensure delivery against budgets, review risks and opportunities to influence positive action. · Identify and execute marketing opportunities within brand guidelines and drive success of all promotions, ensuring team involvement across all promotional activities. · Ensure continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Train & support team members at all levels on a pro-active and re-active basis, identifying areas for improvement; manage and document all performance matters, feeding back to the Regional Manager. · Proactively identify, anticipate, and resolve recruitment needs in partnership with the Regional Manager, underpinned by a high level of team understanding, effective succession planning and ongoing networking. Effectively manage onboarding of new starters. · Ensure team adherence to store administration, systems, and processes within company guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · Significant experience managing retail teams, preferably within the premium space. · A natural and empathetic leader, well versed in coaching and developing team members. We would love someone who can harness the relationship between nurturing individual strengths and fantastic succession planning. · Excellent commerciality, able to implement and drive initiatives to achieve outstanding outcomes. · Demonstrable retail sales expertise, able to influence customer behaviour through elevated service, VM and excellent product knowledge and brand awareness, imparting this on your team. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

Who are we? We are Shack Events, a leading bar & confectionery operator. We operate at some of the UK’s largest stadia and sporting venues, specialising in serving alternative drinks such as our own kegged spirit & mixers and cocktails, as well as heavily supporting with mainstream draught beer, craft beer and real ale. As of 2023 we also offer confectionery support, including pick & mix, doughnuts, ice cream and popcorn. However, we haven’t always been in the world of Stadia. Just over 10 years ago we were a small business, ran by two brothers, selling bottled apple juice at farmers markets. Through determination, commitment and ambition from not only the owners of the business, Rich and James, but also through the growing team, we have built a business we are incredibly proud of. And we aren’t going to stop there. We are an incredibly passionate business, who are always eager to take on a challenge and tackle a new opportunity head on. We see our resilient and dedicated team as our foundation, and our aim is to help guide each and every team member and build their skillsets and confidence. We all work together, from the bar staff to the directors, to get the job done and everybody is willing to get their hands dirty when the time calls for it! We are proud of our roots and are looking to expand our team with likeminded people, who want to embed themselves into the business and help us grow. What’s the Role? We are recruiting for a Senior People Operations Manager to join our growing and ambitious Venue Concessions business. The role will take ownership of our casual staffing operation, nation-wide and with a strong presence on site. The role will lead on people management, hitting recruitment & onboarding, scheduling, training & compliance KPIs of our event staff of and collaborate with our Venue Management, Warehouse & Logistics and Event Operations departments to understand their staffing requirements and implement strategies to fulfil them, to budget. You will oversee the day-to-day operation with the support of an experienced and talented team of Staffing Managers who are well established in their roles. It’s fundamental you have experience in managing both full time and casual staff and that a passion of yours is people. For Shack, our people, their growth, welfare and harnessing their potential and ambition is a key part of our business, and this role must also share this passion! Above all, personality is key. This role is looking for someone to take this team and operation, empower the people, grow the business, consistently seek innovation and embrace projects, and have fun whilst doing it. Who are we looking for? The right fit: Personality is key for us and you must be able to thrive in high pressure and fast paced situations whilst maintaining a smile and sense of humour; this is one of our founding principles. Team Management: A crucial aspect of this role is the day-to-day management & development of your team, ensuring we are always getting the best out of our talent. You must have shown extensive experience in leading and training multiple teams consisting of both full time, casual & seasonal roles. You will be solely responsible for managing your full time teams’ time and calendar. Leading by example, setting high standards and having a granular attention to detail are crucial. At least 3 years’ experience managing a full time team of their own Experience within high volume recruitment: We onboard hundreds of casual workers every year, and someone with experience in managing large casuals teams within the events & hospitality industry is vital. Due Diligence & Compliance: Compliance, due diligence and Health & Safety are core components to the role, and you will need to be heavily involved in the onboarding element of compliance, ensuring no one onsite has not signed Manual Handling and Risk Assessments before conducting any work. Hands on approach: The candidate must show excellent communication, collaboration and team player mindset. It’s key you must have a “can do” attitude and are happy to step in and help the team when needed, supporting and guiding them, by being present and hands on. We do not have a strict operational hierarchy, and all senior management are expected to help their team however necessary, even if this means a more hands-on approach than usual. Who will you be working with ? You will report directly to the Executive Head of People, and will be responsible for managing your own team. Your team currently consists of an Senior Staffing Manager and a Staffing Manager, both responsible for fulfilling their own sites and being present as the Staffing Rep. You will also work closely with the Head of Event Operations, Venue Operations Managers and the businesses Logistics & Warehousing Teams who rely heavily on our casual workforce. Where & when will you be working? The role will be based in our London office (Fleet Street) with regular visits to our venues. This is to ensure the day-to-day staffing operations are being managed efficiently, correctly and to the high standards we expect. You will be more office based during the winter months, but will regularly perform as a Staffing Manager during the peak Summer months when we have multiple site clashes. You will be required to regularly work weekends, bank holidays and will be able to take limited holiday between the months of May and September. Key Responsibilities · Staffing Strategy: with the Executive Head of People, devise & execute on all staffing strategies to ensure adequate coverage for all events & our operations while optimising resource utilisation and minimising costs. You will be the first point of contact for the Staffing Manager/s to ensure they are meeting targets and be responsible for the ultimate success of the casual staffing operation. · Recruitment and Onboarding: Oversee the recruitment process for all casual staff, including sourcing candidates, conducting interviews, and managing the onboarding process to ensure a smooth transition for new hires. You will schedule in all interview days to ensure metrics & KPIs are consistently hit. This, however, will not be at the sacrifice of quality of staff. Management of all job boards will lie solely with you and to adhere to a given budget, making the most of financial parameters. · Training, Development & Progression: Coordinate training opportunities to enhance the skills and capabilities of our event staff, ensuring they are equipped to deliver exceptional service with a key focus on candidate quality and nurture a pipeline talent and superstars. You will spear head the mission to develop our staff during their journey with Shack. · Performance Management: Adhere to performance metrics and conduct regular performance evaluations for casual staff. Provide feedback, coaching, and support to help employees meet their goals and improve their performance. The focus on quality and development is paramount. · Budget Management: control of casual staffing budgets that related to socials, training & upskilling, recruitment and onboarding. · Compliance and Legal Requirements: Ensure everyone on site receives the necessary training in order to undertake their role, and that evidence of this training is appropriately documented, with the support of Event Operations Supervisors on site to lead on the training. · Pay Roll: Responsible for ensuring accurate records each month for payroll; correct pay rates, all hours accounted for and minimising missed shifts. You will be the main point of contact to confirm any payroll issues and ensure the Staffing Managers are accurately and efficiently solving any queries for casual staff members. · Data Analysis and Reporting: Utilise data analytics and reporting tools to track key staffing metrics, analyse trends, and generate insights that inform decision-making and drive continuous improvement in staffing strategies and practices; including but not limited to fulfilment, shift regularity, training & development. Event Day Responsibilities: • On-Site Management: Be present at event venues to oversee the deployment of event staff, ensuring that they arrive on time, meet all uniform & presentation standards are properly and are equipped to fulfil their roles effectively., • Problem Resolution: Act as a point of contact for event staff regarding any issues or concerns that arise during events, providing timely and effective solutions to ensure smooth operations., • Quality Assurance: Conduct spot checks and evaluations of event staff performance throughout the event to ensure that service standards are being met and to identify any areas for improvement. Creating a feedback loop to the venues assigned Staffing Manager., • Team Support: Provide support and assistance to event staff as needed, demonstrating leadership, teamwork, and a willingness to pitch in wherever necessary to ensure the success of the event., • Post-Event Review: Conduct a debriefing session with the Venue Operations and Staffing Managers to review staffing operations, identify lessons learned, and make recommendations for improvement in future events. Key Skills · Proficient in Microsoft · Managing cross departmental budgets · Empathetic leader · Excellent time management · Thrives under pressure and loves the rush of working an event · Managing a full-time team · Proficient and confident in training your team · Team Player who leads from the front Package & Benefits: · £40,000-£45,000 · Generous Performance Bonus · Private Health Care with gym membership discounts · Generous Performance Bonus · Laptop & work phone · Bi-annual Company-wide events · Budget for your team socials, rewards & recognition · Toil Scheme · Life Gives You Lemons Day: support and flexibility when it’s needed most. · 1 Paid Charity Day Per Year