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About the job Company Description Holborn was the second Hox to join the fam, taking over a Grade II-listed building that was once the factory of George Kent, a famed maker of gadgets and instruments (among them a knife sharpener/cleaner now sitting in the Science Museum, no less). After Kent, BT moved in, and now this former telephone exchange is home to 230 bedrooms (expanding from the original 174) and the Apartment, plus our foodie hotspot Rondo and wine bar La Cave, all a stone’s throw from the capital’s most famous shopping and entertainment districts. Job Description What you’ll do… Support the running of our day to day Front Office, inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again Work with all our teams on keeping our rooms nicely booked, and help our Front Office Manager with any overbooking levels Answer phones, sort out requests, give recommendations to the best show to see and the latest pop-up restaurant to try in the area - you're the one-stop-shop for our guests to turn to Work closely with our Housekeeping and Engineering teams to making sure everything is running smoothly when it comes to our guests’ stay. Qualifications What we’re looking for… It's all about attitude for us, someone who enjoys being helpful to others; that person who makes you feel confident they can answer any question and who you'd want to stop and chat to Individuals. You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get stuff done You’re up for doing things differently and trying (almost) everything once You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What’s in it for you… Competitive salary 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact Department: Reception The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

We are seeking a highly skilled IT Manager to lead our information technology department and ensure the efficient operation of our IT systems. As the IT Manager, you will play a pivotal role in developing and implementing our strategic technology initiatives, providing leadership to the IT team, and aligning technology with business goals. Your expertise will drive the implementation of technology solutions that enhance productivity, security, and service delivery across the organization. You will manage diverse IT projects, oversee the maintenance of hardware and software systems, and ensure that our technology infrastructure is resilient and responsive to the evolving needs of the business. Effective communication and collaboration with various departments will be key, as you work to identify technological improvements that contribute to operational efficiency. In addition, you will oversee budgeting, vendor management, and compliance with all regulatory and security standards. The ideal candidate will be an effective leader, possess excellent problem-solving skills, and have a strong technical background. If you are looking to make an impact within an innovative organization and support our employees with reliable and cutting-edge technology, we encourage you to apply for this exciting opportunity. Responsibilities Over all responsibility to develop a new software with the help of own or external expertise team. Lead and manage the IT department, including IT staff and related functions. Develop and implement IT policies, procedures, and best practices. Oversee the planning and implementation of technology projects and initiatives. Manage the organization's IT infrastructure, including servers, networks, and telecommunications. Monitor system performance and ensure optimal functionality and security. Collaborate with other departments to understand their technology needs and provide solutions. Maintain relationships with external vendors and service providers to ensure quality and cost-effective support. Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as an IT Manager or similar role in a corporate environment. Strong knowledge of IT systems, infrastructure, and cloud services. Experience with project management methodologies and tools. Excellent leadership and team management skills. Effective communication skills, both verbal and written. Ability to analyze complex problems and develop innovative solutions. Benefits Competitive salary and performance-based bonuses Comprehensive health, dental, and vision insurance Flexible work hours and remote work options Professional development opportunities and training Generous paid time off and holiday schedule