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Head of Customer Service Head of Customer Service Fixed term maternity contract: 12 months Location: Coventry, office based – Monday to Friday, 8. Deliver

A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. This role offers opportunities for professional development and requires a Bachelor's degree and substantial leadership experience.

A leading analytics firm in London is seeking an experienced Head of Existing Customer Analytics to lead a high-impact team focused on data-driven insights. A strong background in customer analytics and service operations is essential for success in this role.

You will be supporting the Head of Client Service Operations in overseeing a portfolio of prime residential buildings. Our client is a leading operator of high-end residential estates, recognised for delivering exceptional service across a prestigious portfolio. They manage multiple luxury developme

Working closely with the Head of Digital Operations own the service/product catalogue and ensure services are clearly defined, measured, and reported. Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream. ServiceNow, Jira Service M

As Head of Service Engineering & Aftersales, you will lead Design for Serviceability (DFS), in‑field technical support, warranty policy, service cost optimisation, and the infrastructure required to support customers globally. Lead the service engineering function, owning the DFS pillar of DFX and

GLOBAL HEAD OF US WITHOLDING TAX FILING SERVICE - US TAX COMPLIANCE KNOWLEDGE REQUIRED. By applying, candidates signify their acceptance of the above information and confirm that the information provided is true and accurate to the best of their knowledge. We are recruiting for a global financial se

University degree in Engineering / ICT or similar* 3+ years in leadership positions* 3+ years’ experience in Service Delivery* 5 years of experience from Telecom Network industry* Strong personal track record and experience of sales and C-level engagements in Networks domainTop skillsBudgetingAnal

As Head of Service at HC‑One you’ll value Kindness above all. We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one. Whether you are maintaining food supplies and fridge/freezer temperatures, showing new starter

Head of Service – Culture and Leisure. Role: Head of Service - Leisure and Culture. We are recruiting for an experienced and strategic Head of Service to join a Devon based Local Authority to lead on their Culture and Leisure portfolio.

Consultative Selling Skills, fluent across engagement models – techno-commercial product engagement, Managed Services engagement, Services engagement* Ericsson Networks portfolio knowledge across both Services and Products* Good financial Understanding* University degree in Business or Engineering

Head of Service Desk – Microsoft Partner (Up to £70K DOE). As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. Get notified about new Head of Service Management jobs in.

Head of Quality & Service Excellence. SLA & Contractual Quality Assurance: Implement a proactive zero-defect mindset across all processes to guarantee consistent delivery and fulfillment of all contractual Service Level Agreements (SLAs). Fix Broken Quality with Urgency: Drive immediate and sustaine

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. Substantial experience of leading a service desk. Experience in service management and/or customer service reviews.

Head of Customer Service Head of Customer Service Fixed term maternity contract: 12 months Location: Coventry, office based – Monday to Friday, 8. Deliver

The Head of Service Delivery will define the service strategy, drive the cultural transformation, and ultimately lead the long-term operation of the new model. Head of Service Delivery – ITIL V4, Dynamics, ServiceNow - £85,000 - £95,000 + 20-30% bonus. Head of Service Delivery – ITIL V4, Dynam

A good sense of humor, communication skills, and teamwork are essential for success in this progressive environment. A leading veterinary group in the Midlands is looking for a Senior Soft Tissue Surgeon to join their team at Dovecote Veterinary Referrals. The ideal candidate should have completed t

Head of Technology Service & Solutions. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. You will also

We are seeking an experienced Head of Service Delivery & Operations to lead the day-to-day running of technology services across the V&A Museum Group. Leadership: Provide leadership, ownership, and accountability for the Technology Service Delivery & Operations team ensuring that we deliver consiste

A leading telecommunications company in the United Kingdom is seeking a Head of Networks Design to lead a high-performing team focused on driving customer success. This role involves managing the design and implementation of network solutions while ensuring compliance with industry standards. The id

You will be comfortable juggling a varied workload, which will include clinical supervision of the teams, stakeholder engagement (families, commissioners, CAMHS, partner organisations etc), contract performance management and ongoing project management of service developments and new initiatives. Th

Head of Product role at Government Digital Service (GDS). The Government Digital Service (GDS) is the digital centre of government. We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people across the UK, with hubs in Manchester, London and Bristo

Soft Tissue Surgeon (Head of Service). Dovecote Veterinary Referrals is part of the CVS Referrals network, so you will be joining a large network of multiple specialists across our seven UK referral locations. The hospital is located in Castle Donington – a picturesque market town in the heart of

Head of Customer Service Head of Customer Service Fixed term maternity contract: 12 months Location: Coventry, office based – Monday to Friday, 8. Deliver

A leading residential management company in the United Kingdom is seeking an experienced operations leader to support the Head of Client Service Operations. The role involves overseeing a portfolio of prime residential buildings, providing leadership to General Managers, and acting as a senior point

We are looking for an enthusiastic and innovative Head of Individual Giving to design and grow a sustainable income stream that will transform the lives of our Pensioners. Based in the heart of London, it is a special place defined by community and service. Royal Hospital Chelsea – Head of Individ

We are seeking a highly skilled and experienced Head of Product ServiceNow to lead our ServiceNow product strategy and operations. We are seeking a highly skilled and experienced Head of Product ServiceNow to lead our ServiceNow product strategy and operations. This role is pivotal in driving our Se

Provide the support and professional development of staff including supervision, appraisals, to ensure staff are supported to deliver high quality services in line with the priorities of the service. Within this role you will lead and manage all aspects of cared for services, including the following

A leading technology firm in the UK seeks a Head of Managed Service Operations to lead their professional services practice. The ideal candidate should have a deep understanding of live service operations, the ability to innovate through automation, and strong leadership skills. This position is cri

The Head of Customer Service & Client Care will be responsible for ensuring our customer care technology supports a seamless, premium and joined-up experience for both customers and teams. Head of Customer Service and Client Care. Strong understanding of modern customer service and client care techn

Head of Service Operations London Market. You will own the complete Client Service delivery function, leading high-profile change initiatives, managing budgets and resources effectively, and acting as senior escalation point for complex service issues. What's In It For You as Head of Service Operati

A leading travel technology company is seeking a Head of Support to drive strategic leadership in service operations. The role includes developing service strategies for B2A partners, enhancing partner engagement, and ensuring service quality. The ideal candidate has experience in the travel industr

Are you passionate about safeguarding children and driving positive change? Our client is seeking a dynamic and experienced Stage 2 Complaints Officer at Head of Service level. Managing all incoming queries and complaints with the support of an admin officer. Robust knowledge of children's services

Head of Quality & Service Excellence. Service Delivery, Operations, Technology) to integrate quality excellence principles into all service design, delivery, and process optimization activities. Understanding of Service Delivery Technology and how it integrates with quality automation.

Design scalable, data-driven frameworks tailored to EMEA service operations. Forecasting & Headcount Management. Proactively forecast headcount requirements across product lines and geographies.

We are seeking a visionary and experienced leader to take on the pivotal role of Head of Service for Safeguarding, Quality Assurance, Workforce and Principal Child and Family Social Worker (PCFSW). Head of Service – Safeguarding, Quality Assurance and PCFSW. For more information or an informal dis

We are seeking an experienced Head of Service Delivery & Operations to lead the day-to-day running of technology services across the V&A Museum Group. Head of Service Delivery and Operations. Wide range of training and professional development opportunities.

Serve as a core part of our senior leadership team—contributing to the leadership, management and development of LEASE and supporting the Chief Executive in implementing organisational changes, improving service delivery, enhancing staff engagement, and promoting a positive and collaborative cultu

Head of Customer Service Head of Customer Service Fixed term maternity contract: 12 months Location: Coventry, office based – Monday to Friday, 8. Deliver

The Head of Service is the first point of contact for both external and internal users of the seed collections. As a member of the GRU, the Head of Service is encouraged to plan, conduct, and publish applied research that improves service delivery, either directly or by supervising MSc or BSc (Year

You will drive operational excellence, embed a strong client-centric culture, and lead the adoption of new ways of working and technology to continuously improve service delivery across Client Services. Head of Service Performance Support, Client Services – Contact Centre. We are seeking an experi

The position offers a chance to make a significant impact and drive a culture of appreciation for supporters. An esteemed charity organization in London is seeking a Head of Individual Giving to innovate and expand fundraising efforts. Ideal candidates will have proven experience in fundraising and

Dovecote Veterinary Referrals is part of the CVS Referrals network, so you will be joining a large network of multiple specialists across our seven UK referral locations. The successful candidate should preferably have completed the Diploma examination for admission to the European College of Veteri

Understanding of the importance of working to professional codes of conduct. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) t

Head of Customer Service Head of Customer Service Fixed term maternity contract: 12 months Location: Coventry, office based – Monday to Friday, 8. Deliver

To ensure high standards of service delivery in all areas of work related to the work of the Children & Young People with Disabilities Service. Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Head of Service within the Children & Young

Head of Operational Excellence Development. Everyone gets a paid day off annually to volunteer. We’re flexible; most roles let you mix office and home working.

Head of Product & Service Delivery – Sustainability & Energy Tech for a leading SaaS Company. This hybrid role is ideal for a seasoned head of product or operations leader who wants to own a product vision, manage go‑to‑market execution and ensure exceptional customer outcomes. Oversee service