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Brilliant New - Commercial Billing Manager - Newcastle Global HQ (Hybrid 6 month FTC) Who: Tenth Revolution Group (same investment portfolio as Uber/Airbnb/Spotify!) What: Commercial Billing Manager (Contract Finance - Billing/Invoicing) Where: Newcastle, UK (Global Head Office) When: Immediate or ASAP April Start Ideal Why: strategic projects/automation/upskilling Tenth Revolution Group have a brilliant new opportunity to join our commercial Billing team on a 6 month fixed term initial contract as a strategic hands on Billing Manager. Responsible for the management and delivery of the Contractor timesheet management & Client billing operations function worldwide. You’ll drive operational performance, ensure service excellence, and lead the team to deliver a consistent, compliant, and high-quality experience for every Client/Contractor. This is a direct billing role, personally processing billing/invoicing leading from the front on best practise/process/stakeholder management & actively developing a small team (3-4 people) About Us Tenth Revolution Group are the global leaders in trusted technology talent. We find, train & deploy Cloud IT professionals and deliver top tier technology projects and services. The group has c.1000+ employees across 20+ offices worldwide and does business in circa 50 countries. You will be joining our global HQ in Newcastle, with some hybrid working available after initial induction. What You’ll Do As the Commercial Billing Manager, you add immediate impact owning day-to-day management and delivery of the Contractor timesheet management and Client billing operations function worldwide. You’ll drive operational performance, ensure service excellence, and lead the team to deliver a consistent, compliant, and high-quality experience for every Client and Contractor. This is a unique opportunity to upskill, influence and improve the Billing function & celebrate success! Key Responsibilities Team Leadership & Day-to-Day Management • Provide hands-on leadership for Contractor Billing team, driving performance to meet productivity & quality targets through workflow management/continuous coaching., • Oversee day-to-day operation including allocation of workload, SLA adherence, and prioritisation of invoicing tasks across global regions (UK, EUROPE, APAC and USA), • Monitor team productivity/output through daily dashboards, performance metrics, • Ensuring service standards and deadlines are consistently met weekly/monthly etc, • Lead daily or weekly operational stand-ups to review progress, resolve bottleneck, • Keep the team focused on delivery (collaborating with successful current staff too), • Final escalation point for invoicing issues, swift resolution/stakeholder confidence. Billing Operations Management • Supervise end-to-end client invoicing lifecycle (invoice generation/accuracy/on time), • Maintain direct oversight of all invoice workflows, actively reviewing req's/compliance docs, • Smooth client experience through clear communication, proactive follow-up,/ownership. Reporting & Compliance • Generate/review KPIs. Ensure all processes comply with company policies and standards., • Conduct regular audits of files and documentation to maintain full compliance readiness., • Partner with Commercial Finance team to resolve complex cases/minimize risk exposure. Stakeholder & Client Engagement • Primary contact for complex billing issues, resolving disputes with Clients by collaborating with Sales, Credit Control and Client services teams to align delivery with client requirements., • Build relationships/communicate clearly with Clients, providing updates and resolving issues quickly to enhance satisfaction. Continuous Improvement & Performance • Own Billing performance reporting tracking KPIs (turnaround times, accuracy and accruals), • Identify daily/weekly operational issues, process/system improvements, increase efficiency., • Champion best practice/contribute to the design rollout of automation or workflow tools. Why Join Us as a Commercial Billing Manager? • Take full ownership of a critical operational function (lead, coach, and empower the team), • Shape the Contractor & Client experience and improve processes at scale for a global leader in tech recruitment. Provide a best-in-class service and drive this through the operation. Why work for Tenth Revolution Group? • Performance based career plan to higher/leadership levels, • Performance based discretionary bonus*(*not guaranteed), • Holiday: 25-30 D.O Service + 1 paid Birthday + Charity day, • 10 days of 'Work From Anywhere' after passing probation, • ‘Family Matters’ (Maternity/Paternity/loss/fertility support), • Discounted travel (Corporate Pop Card: +1 years’ service), • Perkbox & NE1 discounts at local area retail/hospitality, • End of year/Xmas Company Closure (25th Dec-1st Jan), • EAP (Phone Counselling, Legal/Financial/HR/Health), • 4pm ‘Wellbeing Weekend’ early finish for all staff, • 3pm 'Summer Fridays' early finish in July/August, • Monthly socials (complimentary drinks/food), • Central Services awards/recognition bonus, • Salary sacrifice workplace pension, • Employee benefits platform, • Frequent team/TRG events, • Fantastic team culture Salary/Rate: Discretionary D.O.E (initial 6 month FT contract, discretionary perm conversion) TRG are an equal opportunities employer that values a diverse workforce and the contribution each individual makes. We are committed to promoting equality and diversity, and creating an inclusive environment for all both internally and externally with our clients and candidates. All job applicants require full independent right to work in the UK as well as possessing fluent spoken/written English. For more information about a career within TRG Central Services, we recommend visiting: Contact: Sarah McKinnell, TA Manager for UKN & CS () Or, Justin Hughes - Senior Director Contract Operations () Applicants must hold full independent legal authorisation to live and work in the UK both now and in the future. We are not able to provide sponsorship. Tenth Revolution Group is an equal opportunities employer that values a diverse workforce and the contribution each individual makes. We are committed to promoting equality and diversity, and creating an inclusive environment for all both internally and externally with our clients and candidates.

🚧 Ready to Lead Safety, Health & Environment at a National Scale? 🚧 MUST HAVE EXPERIENCE IN EITHER HIGHWAYS, STREETWORKS OR ELECTRICAL WORKS Job Title: SHE Manager Location: Field Based – UK-wide (from Newquay to Newcastle upon Tyne) Salary: Circa £60,000 (dependent on experience) Contract: Temporary – 6 months (with potential to extend) Hours: Full Time – 37 hours per week Shape Safety. Influence Strategy. Make a National Impact. An established and respected leader in highways electrical engineering is seeking an experienced SHE Manager to join the business at a pivotal time. With over 25 years of industry excellence, this organisation delivers safe, reliable and innovative street lighting and highway electrical solutions that keep communities across the UK moving. This is a senior, visible leadership role, offering the opportunity to shape strategy, influence decision-making at the highest level, and embed best-in-class SHE standards across a geographically dispersed workforce. The Role Working closely with the Highway Electrical Senior Leadership Team, you’ll provide strategic direction, operational assurance and professional expertise across Safety, Health and Environment. Key areas of focus include: Strategic Leadership • Lead and deliver the SHE strategy aligned to business objectives, • Act as a trusted advisor to senior leaders on all SHE matters, • Lead, coach and develop a team of SHE Advisors and Administrators, • Own and maintain the Safety Management System in line with ISO 45001, ISO 14001 and industry standards, • Oversee operational risk management, major accident hazard controls and safety-by-design principles Incident & Risk Management • Provide leadership during serious incidents, investigations and learning reviews, • Embed robust close-call and incident reporting systems, • Drive targeted risk-reduction programmes (e.g. service strikes, working at height, fleet risk) Health, Wellbeing & Environment • Lead occupational health and wellbeing initiatives, including HAVS, mental health and fitness for work, • Ensure environmental compliance, sustainability initiatives and risk controls are embedded across operations Stakeholder & Client Engagement • Represent the business at senior client forums, regulatory meetings and industry groups, • Build strong, credible relationships with operational leaders, trade unions, regulators and assurance partners What You’ll Bring • Proven senior SHE leadership experience within utilities, highways or electrical works, • Ability to influence at executive level and constructively challenge operational teams, • NEBOSH Diploma (or equivalent) and Chartered status (CMIOSH or working towards), • Experience working in high-risk environments (highway electrical, power, telecoms or similar), • Strong knowledge of CDM Regulations, ISO standards and major hazard frameworks, • Experience implementing and embedding digital SHE systems and assurance platforms If you don’t tick every box – apply anyway. This organisation values potential, diverse experience and fresh perspectives just as much as qualifications. Creating a respectful, inclusive and safe working environment is a priority, and difference is genuinely welcomed.

Services Manager Earn £29,000 to £30,250 [pro rata] and great benefits including Health Cash Plan? Permanent, part time (30 hpw) Gateshead - Swanway and Winlaton We can?t offer a CoS for this role Home, a place where you belong Want to lead a team that really cares and empowers customers to live their best life?Join us as our Client Services Manager (what we call the role internally) and lead our Gateshead LD team based at Winlaton to deliver person centred housing related support and make it a Great Place To Work for our colleagues! You?ll manage our services which house customers with learning disabilities at Swanway and Winlaton. This is your chance to unleash the potential in our colleagues, delivering excellent outcomes for our customers! What you?ll do * Leading our team of coordinators and concierge , you?ll help us deliver our person centred, efficient, quality housing support services to our customers aligned to our contracts * You?ll coach your team and manage individual and team performance * You?ll be a Safeguarding lead for the team, and oversee the health and safety checks and risk assessments are completed and recorded * You?ll promote the service, ensuring that it?s visible and accessible to referring agencies and self-referring customers and promote our brand in the community * You?ll ensure the quality of the service evidenced by KPIs and customer satisfaction surveys, and empowering customers and colleagues alike Why join us Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. Come and be part of one of the UK?s Great Places to Work! You have * Great people skills, ability to communicate and understand where people are in their life * The confidence to challenge behaviours that are not aligned to our values, and the ability to advocate for your customers * Ideally, you?ll have experience of leading a team, and have the knack for empowering and developing others * Experience of delivering support in a housing or care environment Stronger together We do our best work when we?re ourselves. That?s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! The practical bits * Work pattern: 30hrs over 5 days, Mon-Fri * Able to use technology for support work record keeping and housing management * You?ll need an Enhanced DBS check done and we pay for that. What?s in it for you? * 34 days leave (including bank hols and a ?me day? to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! * Health cash plan saving you from £1140 per annum. We?ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. * Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. * Matching pension contribution (up to 7% and life insurance of 3x basic salary) * We Grow Our Own colleagues (not literally of course!), when you?re ready for the next step in your career, you can grow with us! Find out more Click APPLY NOW to see our Client Services Manager job description, find out about us, for help to apply and for all our benefits. Roles can close early, so don?t wait. For reasonable adjustments email . JBRP1_UKTJ

Job title Carpenter Function Fire (Passive) Location Field Based Reports to National Operations Manager (Passive) Responsible for staff N/A About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview To install fire doors and frames at a variety of customer premises. Ensuring current fire regulations are adhered to and quality of work is of a high standard. Key tasks • Installation of new BM Trada Q Mark Fire Doors and frames, • To be familiar with and understand the current Fire regulations to ensure the doors are fully compliant., • To be able to identify labels, CE marks and Plugs to show that a door is certified., • Fire Door Maintenance / Remedial Works, • Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and lead a team where service is central to good performance., • To set clearly defined service level agreements for your team., • Contribute to the service training across the business., • Monitor and report on the KPIs on a daily basis to track progress and backlog for all customers, not exhaustive: Maintenance(PPM), Reactive, Small works, • Set clear objectives for your team members providing regular feedback on performance., • Manage performance across the team to ensure the achievement of service delivery targets in line with Service Level Agreements, • Manage any employee relations issues in line with the policies set out by the business, • Coach and develop the team to ensure they perform at a high level, ensuring colleagues maintain appropriate knowledge of the business products, • Address any training and development needs and ensure teams have a personal development plan., • Awareness of your operational and regulation risks which may impact on your operations., • Familiar with the BM Trada Q Mark Scheme, • Proven track record in installing fire doors and/or fire door maintenance., • Self-motivated, reliable, punctual and take pride in the quality of your work., • Willingness to travel/work away when required., • Able to act in a professional manner., • Minimum Level 2 Qualification in Joinery or relevant experience., • Full UK Driving license, • CSCS Card Joinery (Blue) JBRP1_UKTJ

We’re looking for an experienced and commercially minded Finance Manager to lead financial management and reporting across our Holiday Home Sales, Owner Income and Property functions. In this pivotal role, you’ll ensure robust financial control, deliver accurate reporting, and provide meaningful insights that drive confident commercial decision-making. You’ll also lead and develop a team of four, champion process improvements, and play a key part in shaping future strategy. • Lead, coach, and develop a team of four finance professionals, creating a culture of collaboration and continuous improvement., • Oversee the preparation of monthly management accounts for Holiday Home Sales, Owner Income and Property., • Maintain strong financial controls with timely, accurate balance sheet reconciliations., • Analyse and challenge variances, providing clear, insightful commentary that influences decision making., • Contribute to monthly rolling forecasts, identifying risks and opportunities., • Act as a trusted finance partner to functional leaders—offering guidance, challenge, and commercial insight., • Support cost-efficiency initiatives and identify opportunities to improve margin performance., • Enhance reporting processes, systems, and internal controls to drive efficiency and accuracy., • Provide support on strategic projects and deliver ad hoc financial analysis., • Uphold responsibilities for information security, reporting any weaknesses or breaches., • Take responsibility for your own health and safety and support safeguarding across the business., • Qualified accountant (ACA, ACCA, CIMA) with post‑qualification experience., • Experience working in a fast-paced, multi-site environment., • Strong technical accounting knowledge., • Knowledge of Sun Systems (preferred but not essential)., • Proven track record in managing and developing a team., • Excellent stakeholder management and communication skills., • The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!, • You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority., • A 50% discount for you and a 25% discount for friends and family when booking your holiday with us., • A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities., • Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way. Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park. Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Holly at .

Site HSE Lead Tanfield (Home of Penn State Pretzels) On-site | Monday - Friday Join our snack-loving team Were looking for a Site HSE Lead to join us at KP Snacks. If youre ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you this could be your next big move. About the role As part of the Site Leadership Team, youll lead the way in creating a safe, compliant and proactive working environment. Youll be a key influencer, helping us build a strong safety culture through coaching, capability building and colleague engagement. Youll support the implementation of our Health, Safety and Environment (HSE) policies, embed ISO 45001 and ISO 14001 standards, and drive continuous improvement. Youll also manage relationships with regulatory bodies, oversee audits and lead on risk profiling and claims management. Whats in it for you? We believe in rewarding our colleagues and helping them thrive. Heres a flavour of what we offer: * £6000 annual car allowance * Annual bonus scheme, with a strong track record of overachievement * Comprehensive healthcare support including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care * KP Pension Plan contribution matching up to 7% of your salary * 25 days holiday, plus the option to buy more * KP4ME our online platform for benefits, discounts, wellbeing tools and more What will you be doing? * Developing and implementing site-wide procedures to ensure legal compliance Youll lead the creation and roll-out of robust HSE processes aligned with ISO 45001 and ISO 14001 standards. This includes supporting operational and project teams to meet regulatory requirements and embedding the Integrated Work System (IWS) HSE Pillar across the site. * Building HSE capabilities and driving a positive safety culture Through coaching, mentoring and colleague engagement, youll help build confidence and competence in HSE practices. Youll work across all levels of the site to promote safe behaviours, encourage ownership and embed a proactive, prevention-first mindset. * Tracking performance and driving continuous improvement Youll monitor key HSE metrics, analyse trends and present performance data to the Safety Committee, Site Leadership Team and Executive reviews. Youll use this insight to shape strategic plans, identify improvement opportunities and ensure legal compliance is maintained. * Managing the site HSE budget and capital allocation Youll identify and prioritise risk reduction opportunities, oversee the annual HSE capital spend and ensure resources are used effectively to support long-term improvements. Youll also manage claims and work closely with insurers and inspectors during investigations. * Acting as a visible and influential leader across the site Youll be a proactive member of the Site Leadership Team, championing HSE initiatives and supporting the delivery of site OGSM and CBN targets. Youll lead internal audits, interface with regulatory bodies and help shape the sites safety culture through clear communication and collaboration. Who are we? Were KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love from Hula Hoops to McCoys. In the UK, were a team of around 2,400 colleagues, based across seven sites and our Slough HQ. Were proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. Were committed to inclusion Were building a workplace where everyone belongs. If you dont tick every box, wed still love to hear from you your unique perspective could be just what we need. And if theres anything we can do to make the process easier for you, just let us know. Wed love to hear from you if you can bring: * Recognised HSE qualifications NEBOSH Health and Safety Diploma (NVQ Level 6 equivalent) and IEMA Environmental Certificate are essential; IEMA Environmental Diploma is preferred. Youll also need an internal auditing qualification and be a member of IOSH. * Experience in FMCG manufacturing and leadership Youll have worked in a fast-paced manufacturing environment and been part of a Leadership Team, using your influence to drive cultural and performance improvements. * Strong technical and analytical skills Youll be confident using Microsoft Office tools, interpreting HSE data and trends, and applying insights to shape strategic plans. Youll also be familiar with risk profiling and managing claims processes. * Excellent communication and influencing skills Youll be able to engage colleagues at all levels, build strong relationships and coach others to improve behaviours and embed a safety-first mindset. * A flexible, proactive and collaborative approach Youll be energised by change, comfortable working under pressure and able to travel to other locations with occasional overnight stays. #LI-SC1 #LI-Onsite JBRP1_UKTJ

Zenith Training is the fast-growing learning and development division of Zenith People. We work across various sectors, integrating strategic thinking with innovative training to help businesses deliver their strategy and future growth across the North East. As an Ofsted Rated Good provider and ISO 9001:2015 certified organisation, we’re committed to maintaining the highest standards of quality and continuous improvement in everything we do. We’re a growing business, and we’re always looking to bring like-minded, talented individuals on board to support the achievement of our business objectives. So if you feel that we sound like the type of business you can see yourself working in and think that you have something to bring to our table, please get in touch – we’d love to hear from you! Zenith People are looking to recruit an experienced AI Trainer. This role is responsible for developing and delivering innovative AI training programmes, with a focus on embedding AI technologies like Microsoft 365 Copilot into organisational processes through structured skills bootcamp and apprenticeship delivery models. The Trainer will support digital transformation by upskilling individuals to become in-house digital enablers, combining technical expertise with change management, risk mitigation, ethical AI use, and prompt engineering skills. The role includes delivering a blend of face-to-face workshops and ongoing consultancy-style support aligned to apprenticeship standards. Role responsibilities and requirements: * Design and deliver comprehensive AI training programmes, including high-level Microsoft 365 Copilot leadership workshops and wider AI integration pathways. * Create and maintain high-quality training materials such as presentations, user guides, integration roadmaps, and case study-based labs. * Lead interactive workshops and training sessions to educate learners on AI concepts, tools, and best practices. * Support learners across an extended transformation journey, guiding them through real-world activities such as Copilot deployment, semantic indexing, data governance, and AI workflow automation. * Coach staff in critical skills such as prompt engineering, AI risk mitigation, ethical considerations, and change leadership to ensure responsible, scalable adoption. * Align learning delivery with organisational needs, helping teams to build AI adoption roadmaps, configure Microsoft 365 Copilot, and extend functionality using Power Platform and Azure AI. * Monitor learner progress to ensure learning continues and learners achieve in a timely manner. * Ensure systems and processes are followed and are in line with contractual deadlines. * Deliver outcomes in line with current KPI’s and business performance targets. * Administrating and completing paperwork associated with programme delivery within required timescales. * Promote and monitor equality and diversity in all aspects of the role and record issues that may arise. * Hold a Level 3 teaching qualification or above or work towards achieving a L3 Teaching qualification. * Have practical experience in AI, machine learning, or data science, including hands-on experience with AI tools, frameworks, and technologies. * Be proficient in Microsoft Offices packages, including Word, Excel, and PowerPoint. * Have strong organisation and administrative skills. * Have excellent written and verbal communication skills. * Experience of unsupervised working and using own initiative. * Be able to show an understanding of different learning styles and how to differentiate through various teaching methods. * Able to motivate self and learners. * Able to plan and deliver imaginative and motivational sessions with a clear focus on the needs of the individual learner. * A willingness to work flexible hours and locations as required. * To consistently demonstrate desired the company behaviours and standards. * Be flexible, committed & enthusiastic. * Keeping workplace safe and tidy. * Full, clean driving licence and use of a vehicle must be flexible with travel. (Business insurance is compulsory) * To believe in and demonstrate the company values and team charter behaviours. Benefits of working with Zenith Enhanced Holiday Package – Enjoy more time off to recharge. Great Working Environment – Supportive, collaborative, and positive culture. Free Parking – Convenient and cost-saving for all staff. Pension Salary Sacrifice – Tax-efficient way to boost your retirement savings. Cycle to Work Scheme – Promote health and sustainability. Extra Pension Contributions – Additional employer contributions after probation. Hybrid Working – 1 day per week working from home (after probation). Social Gatherings – 4 events per year to connect and celebrate. Death in Service (DIS) – 4x salary for peace of mind. Training & Development – Continuous learning and career growth opportunities. Employee Assistance Program (EAP) – Includes a wellbeing app for mental health support. Birthday Off – Celebrate your special day with an extra day off

Zenith are looking to recruit an experienced HR Trainer to work from its head office in Hebburn. As an HR Trainer you will be a commercially minded HR professional, providing practical HR support to Zenith customers as part of the Recruit, Retain and Thrive project. Also, from April 2026 deliver high-quality teaching, learning and assessment for HR apprenticeships (primarily Level 3 HR Support, with potential to support Level 5 in time), making sure learners achieve on time and employers see value. You must have real HR experience in industry and be confident translating “what good HR looks like” into training, coaching and documentation for learners and employers. You will also work to funding/compliance standards, Ofsted expectations and Zenith’s internal quality framework. Role responsibilities: HR Support (Client-Facing) * Be a named HR contact for a portfolio of Zenith customers, providing timely, inclusive, risk aware advice on ER, absence, performance, probation, recruitment and onboarding. * Draft/ review HR documentation (contracts, handbooks, policies, letters) in line with UK employment law and ACAS guidance. * Coach line managers to handle day-to-day HR issues confidently and consistently. * Align HR support to business needs - retention, engagement, restructuring, growth hiring. * Spot opportunities to introduce Zenith’s wider services (recruitment, apprenticeships, skills bootcamps, commercial HR training) and pass into the wider team. * Create and foster a peer network of HR managers. Apprenticeship Delivery & Teaching * Deliver engaging workshops/sessions (face-to-face and remote) * HR legislation and policy * Recruitment and selection * Employee lifecycle and onboarding * Performance management and appraisal * Employment law and ethics * HR systems and data handling * Prepare lesson plans and schemes of work that meet the apprenticeship standard and reflect current HR practice. * Use initial assessment to tailor learning for apprentices with different starting points. * Liaise with employers to make sure training reflects live HR tasks in their business. * Set, mark and give feedback on work-based tasks, portfolio evidence and EPA readiness. * Promote Maths/English in context (e.g. interpreting HR metrics, writing HR reports). Learner & Employer Management * Manage a caseload of learners and employers, ensuring timely achievement and progression. * Monitor progress on the e-portfolio/LMS and intervene early where learners fall behind. * Provide impartial IAG on HR career routes (HR Assistant → HR Advisor → CIPD, etc.). * Deliver commercial or CPD HR training when required. Quality, Compliance & Safeguarding * Ensure compliance with awarding body, ESFA and Ofsted requirements - including audit readiness, IQA and accurate record keeping. * Attend caseload reviews and contribute to internal and external audits. * Promote Safeguarding, Prevent, British Values and EDI in all sessions. * Maintain up-to-date knowledge of employment law, CIPD standards and changes in the HR sector. * Deliver against internal KPIs for retention, success rates, employer satisfaction and documentation. Person Specification Essential CIPD Level 5 (or strong equivalent HR generalist experience). Recent in-house HR/people experience in a commercial or industrial setting. Confident delivering to groups and 1:1, in person and online. Strong written skills - policies, letters, feedback to learners. Good working knowledge of UK employment law and HR best practice. Experience using online learning/assessment platforms. Organised and able to work to targets (learner progress, achievement, customer SLAs). Full, clean driving licence and access to a vehicle; flexible to travel across the region. To believe in and demonstrate Zenith’s values and team charter behaviours. Be willing to work flexible hours and locations as required, be committed and enthusiastic. Desirable Teaching/assessing qualification (AET/PTLLS, CAVA/TAQA, or willing to work towards). Experience of apprenticeships/work-based learning and Ofsted/ESFA requirements. Experience with SMEs where HR is being built from low base. Understanding of how AI/HR tech is emerging in people functions (nice to have for futureproofing delivery). Zenith Training is the fast-growing learning and development division of Zenith People. We work across various sectors, integrating strategic thinking with innovative training to help businesses deliver their strategy and future growth across the Northeast. As an Ofsted Rated Good provider and ISO 9001:2015 certified organisation, we’re committed to maintaining the highest standards of quality and continuous improvement in everything we do. We’re a growing business, and we’re always looking to bring like-minded, talented individuals on board to support the achievement of our business objectives. So if you feel that we sound like the type of business you can see yourself working in and think that you have something to bring to our table, please get in touch – we’d love to hear from you! Benefits of working with Zenith: Enhanced Holiday Package – Enjoy more time off to recharge. Great Working Environment – Supportive, collaborative, and positive culture. Free Parking – Convenient and cost-saving for all staff. Pension Salary Sacrifice – Tax-efficient way to boost your retirement savings. Cycle to Work Scheme – Promote health and sustainability. Extra Pension Contributions – Additional employer contributions after probation. Hybrid Working – 1 day per week working from home (after probation). Social Gatherings – 4 events per year to connect and celebrate. Death in Service (DIS) – 4x salary for peace of mind. Training & Development – Continuous learning and career growth opportunities. Employee Assistance Program (EAP) – Includes a wellbeing app for mental health support. Birthday Off – Celebrate your special day with an extra day off

More About The Role As a Store Manager, your role as ‘shopkeeper’ means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You’ll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: * Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. * Working hard to get the best out of your store’s commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering * Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. * Building and managing relationships, understanding the important role your store plays in supporting the local community. About You Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn’t a must have but you’ll definitely need experience in the following. * A passion for spotting and developing talent. * Ability to coach, motivate and inspire in order to create a successful team culture. * Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. * A passion for rolling up your sleeves to support the team in delivering the store objectives. * High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: * 15% discount in Morrisons Daily and Morrisons Supermarket stores * Contributory Pension * 28 days holiday (inclusive of bank holidays) * Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About The Company Morrisons acquired the McColl’s business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl’s, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we’re always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact us

Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Health, Safety and Wellbeing Advisor - Reading,

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