Repairs Service Manager
4 days ago
Bilborough
Role: Repairs Service ManagerContract Type: PermanentWorking Hours: 37 hours per week, Monday – Friday between the hours of 8am and 4pm.Worker Type: Hybrid worker – there will be an expectation that the postholder will work 3 days per week in the office, at Harvey RoadSalary: Grade I - Starting Salary is £47,665 (Level one) rising to £50,908 (Level four)Location: Harvey Road (NG8 3BB) will be the contracted base for this role, but the postholder will be expected to be able to travel to other sites across Nottingham, as needed.Make a Real Difference – Work with Nottingham City Council Housing ServicesAt Nottingham City Council, we're one of Nottingham's largest employers, offering a wide range of roles across diverse services. But here in Housing Services, your work goes beyond a job – it changes lives.What We OfferA professional, inclusive, and supportive working environment where your skills are valued and your contribution makes a meaningful differenceA comprehensive benefits package that promotes wellbeing, flexibility, and a healthy work-life balanceA strong commitment to learning and development, including a full induction, e-learning and classroom-based training, and fully funded professional qualificationsBenefits of joining our team26 days annual leave (rising to 33 days after 5 years' service) + bank holidays with the ability to buy additional leave annuallyAccess to a generous, defined benefit pension scheme offering 17.9%Smart Working – to support your work life balanceHealth and wellbeing benefits including access to our Employee Assistance ProgrammeDiscounted membership at selected local sports and fitness centres, cinema, shopping and much more!About the RoleWe are seeking an experienced and collaborative Repairs Service Manager to join Nottingham City Council Housing Services within our Property team. In this key leadership role, you will oversee the delivery of high-quality maintenance and repairs services - across planned works, Mechanical & Electrical, responsive repairs or insourced programmes - ensuring safe, efficient and customer-focused outcomes for our tenants.You will lead and support a team of trade colleagues and contractors, driving performance, value for money and continuous improvement. Working closely with the Head of Service, you will manage resources effectively, monitor delivery against targets, and ensure works are completed on time, within budget and to the highest standards.A visible presence on site, you will provide technical guidance, promote safe working practices and build strong, respectful relationships with colleagues, residents and stakeholders. You will champion a positive, inclusive culture that reflects our values, placing customer care, equality and diversity at the heart of everything we do.This is an exciting opportunity to make a tangible difference to homes, communities and services across Nottingham.About YouThe ideal candidate will have:Proven experience managing trade operatives and delivering high-quality repairs and maintenance services within a social housing environment.Track record of delivering continuous improvement within a diverse community setting within a social housing environment.Strong health & safety management experience , including risk mitigation in a similar roleAbility to manage and motivate staff , fostering a culture of trust and respectAbility to manage complex projects and budgets effectivelyExcellent communication skills , with the ability to engage and collaborate at all levelsPlease ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document.We recognise that artificial intelligence (AI) can be a helpful tool when preparing your application. AI can guide you, but only your own words and experiences truly matter – we want to see the real you. All examples and statements must be your own, accurate, and reflect your true experience and values. AI tools do not understand context, think critically, or assess the reliability of information, which means AI-generated responses can feel generic and may not accurately represent who you are. We recruit fairly and inclusively – showing your real self is what helps you succeed.Closing Date: 11 th October 2026 (11:59pm) - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible.Interview date: w/c 26 th October 2026 – Please note, this is subject to change.Keywords: Repairs Service Manager, Social Housing, Property Maintenance, Responsive Repairs, Planned Works, Health & Safety, Contractor Management, Team Leadership, Nottingham City Council.TPBN1_UKTJ