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Role: Head of Charitable Services Reporting to: CEO Salary: £40,000 (pro-rata) Terms: Permanent, 3 days a week with option to extend to 4 days a week within 6 months (FTE 37.5 hrs a week) Background Buckinghamshire has a fast-growing older population who are the heart and soul of our communities – for example as employers, workers, volunteers, mentors, carers and child-minders. They help make our worlds go round. But when the challenges of older age feel overwhelming, and someone’s own world shrinks, Age UK Bucks is there to support them. Based in Aylesbury and working across the county, our services support older residents to maintain their independence and well-being, especially when times are difficult, helping local older people age batter and access support they deserve. We have grown as an organisation recently, expanding our services and increasing staff numbers and income as we endeavour to meet the needs of older people in the county, who are struggling to cope with the cost-of-living crisis, after the lasting impact of the pandemic. The Head of Charitable Services is a new role and will play a pivotal part in leading this growth and supporting and developing the teams and culture that deliver them. Alongside this, a key priority is person-centred support and empowerment, and a focus on staff, volunteer and client safety and safeguarding, and skills development. We’ll also be looking to engage service users more dynamically to measure impact and co-produce new services they need and want. With growing demand for our services and ambition to be an even more effective voice and empowering champion of older Bucks residents across our communities, there has never been a more exciting time to join Age UK Bucks. Job purpose Lead services and teams that support, champion and empower older Bucks residents to meet the many challenges and opportunities of ageing, through charitable services that have high impact and that are sustainably funded, working with all communities in Bucks and through partner collaboration. The role Will oversee the development and delivery of high quality, person-centred, compassionate and effective support and services for older people across Bucks that has demonstrable impact and quality - building community connection and championing older people’s needs and opportunities. You will help shape the charity’s charitable approach, work on developing new services, funded from grant applications and community collaboration, and build cases for support and demonstrable impact case studies. Reporting to the CEO, you will work closely with the Head of Commercial Services and Development, dovetailing referral pathways and aligning practice and processes. Key tasks and responsibilities • Meet the needs of older Bucks residents through effective, high quality, safe and compassionate support and services that can demonstrate impact and are sustainable financially, meeting appropriate quality standards where required, • Develop our people and volunteers, including supporting our safeguarding lead on best practice supervision, risk assessment and mitigation, case work guidance, safeguarding, line management and people development, • Work with SLT to support our Trustee Board, Board Officers and Sub-Committees to enable them to guide and steward the charity appropriately, including developing reports and information/KPIs, • Develop and deliver financially sustainable services, planning and managing income and costs in line with strategy and budgets, working with the Finance leadership and SLT, • Help develop and transform our data collection and story-telling, enabling the organisation to create and share compelling and inspiring impact and outcome reports for stakeholders, • Support the maintenance and development of our website and social media strategy and assets to support our work and programmes, • Optimise and raise awareness of our services and impact, through developing effective outreach and presentations to key stakeholders, groups, communities and funders, • Act as a champion of older people and an Age Friendly Bucks, representing the charity at key forums, Boards and activities in order to achieve our mission and strategic goals, bringing the voice and needs of older people to the fore. Essential qualities: • Strong and demonstrable people leadership and management skills, • Strong operational delivery experience and skills, • Empathetic to the needs of older people and their families, • Significant Adult social and/or health care experience and knowledge, including safeguarding, • Budget planning and delivery, • Significant impact and outcomes reporting and data collection experience, • Service creation and mobilisation experience, • Experience managing and liaising with commissioners/funders/partners, • UK driving licence Equal Opportunities Age UK Buckinghamshire strives to meet the needs of all older people in Bucks but is also aware that some communities could be better served by us. We therefore want to become more representative of the community we serve. We encourage equality, diversity and inclusion in the workplace and encourage applications from our wonderful rainbow of talent in Bucks and people of all ages. Application Process: • Submit your CV and cover letter via CharityJob, • Your cover letter should be no more than 1-2 pages and must explain how you meet the criteria specified in the job description with examples., • Closing Date: 5th June 2026

Our client, a well-established specialist manufacturing and distribution business,is seeking a Head of Warehousing, Logistics and Facilities to lead warehouse operations, stock control, logistics, facilities management and EU export compliance. Reporting to the Head of Operations, this senior role will oversee the strategic and day-to-day management of warehouse, transport, export and facilities functions. The successful candidate will drive operational efficiency, ensure compliance, manage supplier relationships and lead continuous improvement across a busy, quality-focused environment. Key Duties: Lead warehousing, logistics, facilities and EU export strategies in line with business objectives. Oversee goods-in, storage, stock control, inventory accuracy and dispatch operations. Manage inbound and outbound transport to ensure timely, cost-effective delivery performance. Negotiate and manage contracts with carriers, freight partners, logistics providers, facilities suppliers and service vendors. Ensure compliance with health and safety, building regulations, environmental standards, company policies and EU export requirements. Manage customs documentation, Incoterms, export records, freight forwarders and customs brokers. Oversee facilities maintenance, planned works, service contracts, budgets and supplier performance. Monitor KPIs across warehousing, logistics, facilities and export co...

This is a senior leadership role and you will be required to work in collaboration with the Adult Social Care senior leadership team, health partners and the wider Council. Significant leadership experience in Adult Social Care safeguarding / quality with clear impact on practice and outcomes. Head

The Role: We’re looking for an experienced and commercially driven Channel Marketing Manager to take full ownership of performance across our key acquisition channels - Veterinary, Rehoming, Breeder and Microchipping. This role is central to how customers enter our ecosystem and how effectively they convert, requiring someone who can think strategically, act decisively and influence cross?functional teams. While solid marketing experience is essential, this role would particularly suit someone who also brings a product?owner?style mindset - someone who naturally thinks in journeys, understands conversion levers and enjoys working with teams to improve customer pathways end?to?end. If you’re energised by accountability, complexity and the opportunity to genuinely “move the dial”, this role offers the chance to make a significant impact. We operate a hybrid working model, combining remote work with regular in?person collaboration. All team members are required to attend the office in Aylesbury once a week, every Wednesday, to support teamwork, communication, and shared planning. Please note: We’ll be reviewing applications from 12th May and will be in touch with shortlisted candidates after that date to discuss next steps. What you’ll be doing: Leading channel marketing activity end?to?end, with clear accountability for acquisition, conversion and commercial performance. Developing channel strategies and translating them into actionable plans with measurable objectives. Planning and delivering campaigns that strengthen partner engagement and drive high?quality customer volume at efficient CPA levels. Creating and coordinating marketing materials and content for partner and community groups to support channel growth. Managing channel?specific website content, ensuring accuracy, compliance and brand consistency while improving journey performance. Supporting SEO enhancements and optimising landing pages and journeys to improve visibility, engagement and conversion. Executing digital and partner campaigns across PPC, paid social and other channels, using LTV and performance data to inform optimisation and improve ROI. Driving omni?channel activity for key partnerships, ensuring marketing plans align with commercial goals and deliver measurable improvements in lead and conversion performance. Analysing channel and journey data to identify opportunities, recommend improvements and influence decision?making across teams. What we’re looking for: Significant experience in a marketing role with a strong track record of delivering commercially successful campaigns. A product?owner?style mindset (or someone who has experience of working in a Product Owner role) - someone who understands journeys, thinks in terms of conversion and enjoys working with teams to improve customer pathways. Strong commercial acumen and confidence interpreting performance data to guide strategy and optimisation. Exceptional communication skills, with the ability to influence stakeholders and articulate clear, compelling plans. Hands?on experience managing digital campaigns (PPC, paid social, content) with a focus on acquisition and ROI. Highly organised, adaptable and proactive, with the ability to thrive in a fast?moving environment. Strong attention to detail and a commitment to delivering high?quality, brand?aligned work. Effective collaborator with experience working across teams and with external partners. Experience in insurance, veterinary, breeder, rehoming or related sectors is advantageous. About Agria Pet Insurance: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK’s Best Workplaces™ in 2023, 2024, 2025 and again in 2026, we have the top 4 slots on Which? Best Buy pet insurance, are ranked 4.8 on Trustpilot (higher than any other pet insurance provider) and we are extremely proud to be the only carbon negative pet insurer in the UK. What we offer: 25 days annual leave which increases with service, plus bank holidays and an additional day off for your Birthday Opportunity to buy/sell up to 5 days annual leave per calendar year Contributory pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you’ll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace Free tickets to a huge variety of pet related events

The Role: We’re looking for an organised, commercially minded Marketing Executive to play a key role in supporting the performance of our core acquisition channels, including Breeder, Vet, Rehoming and Microchipping. This is a broad and varied role where you’ll help shape how customers discover us, engage with us and ultimately convert. Working across channel marketing, digital activity, website optimisation and partnership support, you’ll be central to ensuring our marketing activity is delivered effectively and that customer journeys are accurate, optimised and performing well. If you enjoy variety, data?driven thinking and improving how journeys convert, this role offers plenty of opportunity to make an impact. We operate a hybrid working model, combining remote work with regular in?person collaboration. All team members are required to attend the office in Aylesbury once a week, every Wednesday, to support teamwork, communication, and shared planning. Please note: We’ll be reviewing applications from 12th May and will be in touch with shortlisted candidates after that date to discuss next steps. What you’ll be doing: Supporting marketing activity across breeder, veterinary, rehoming, microchipping and other free cover channels, helping deliver campaigns and improve partner engagement and customer conversion. Coordinating marketing materials and creating content for relevant social media groups to support channel performance. Managing and updating website content through the CMS, ensuring pages, landing pages and customer journeys are accurate, optimised and aligned with marketing priorities. Supporting SEO improvements and contributing to the development of high?performing digital journeys. Delivering and coordinating digital marketing campaigns across PPC, aggregators, paid social and affiliate channels, helping monitor performance and identify optimisation opportunities. Supporting marketing activity for key partnerships such as Kennel Club and Lloyds, helping deliver campaigns, communications and agreed marketing plans. Working across the marketing team to support BAU activity, campaign delivery and cross?functional coordination, ensuring initiatives are delivered on time and to a high standard. Contributing to performance analysis, helping identify trends, gaps and opportunities to improve customer conversion across channels and journeys. What we’re looking for: Around 2+ years’ experience in a marketing role, ideally with exposure to digital, channel or performance?led activity. Strong communication skills and confidence working with colleagues, partners and stakeholders. Good organisational skills and the ability to deliver high?quality work to deadlines. A commercially aware mindset - someone who can interpret data, spot opportunities and support improvements in customer journeys and conversion. Experience using CMS platforms, social media tools and analytics (e.g., Google Analytics), with some understanding of SEO, PPC or paid social. A proactive, adaptable team player with strong attention to detail and the ability to create clear, engaging content. About Agria Pet Insurance: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK’s Best Workplaces™ in 2023, 2024, 2025 and again in 2026, we have the top 4 slots on Which? Best Buy pet insurance, are ranked 4.8 on Trustpilot (higher than any other pet insurance provider) and we are extremely proud to be the only carbon negative pet insurer in the UK. What we offer: 25 days annual leave which increases with service, plus bank holidays and an additional day off for your Birthday Opportunity to buy/sell up to 5 days annual leave per calendar year Contributory pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you’ll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace Free tickets to a huge variety of pet related events

Have you finished your ASYE year and looking to step up into a Band 6? Or wanting a change of pace in your clinical work? We are looking for a post-ASYE year/experienced Social Worker to join our compassionate and forward‑thinking team in Buckinghamshire. As part of a supportive multi‑disciplinary service, you will work with adults experiencing a wide range of mental health needs, providing high‑quality social care interventions that promote safety, independence and recovery. This is an excellent chance for a motivated practitioner who is passionate about strengths‑based, relationship‑centred practice, and who wants to make a meaningful difference to adults, families and carers across Buckinghamshire. You will be an ambassador for social work within adult mental health, championing high standards of practice and contributing to service improvement within a dynamic clinical environment. Main duties of the job • Deliver high‑quality social work practice including Care Act assessments, MCA assessments, support planning and reviews, using a strengths‑based and personalised approach., • Manage a caseload within reflective supervision, completing timely, proportionate interventions that promote independence, wellbeing and recovery for adults with mental health needs., • Identify, assess and manage risk, ensuring compliance with safeguarding procedures, escalating concerns appropriately and contributing to multi‑agency safeguarding processes., • Work collaboratively with adults, families, carers and multi‑disciplinary partners, building effective relationships and ensuring lived experience informs support planning., • Maintain accurate, up‑to‑date case records and produce high‑quality professional reports in line with GDPR, legislation and local authority/Trust procedures. Applicants must have a full valid driving licence and have access to a vehicle for work. Adjustments can be considered in line with the Equality Act 2010 where required. Working for your organisation Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria. As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team” Our values are: “Caring, safe and excellent” We offer a wide range of benefits designed to support your career and wellbeing. These include: • Excellent opportunities for career progression • Access to tailored individual and Trust wide learning and development • 27 days annual leave, plus bank holidays, rising to 33 days with continuous service • NHS Discount across a wide range of shops, restaurants and retailers • Competitive pension scheme • Lease car scheme • Cycle to work scheme • Employee Assistance Programme • Mental Health First Aiders • Staff accommodation (please note waiting lists apply) • Staff networking and support groups hosted by our Equality, Diversity & Inclusion team Detailed job description and main responsibilities We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview. We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values

New Home Opening Soon 2 Bedroom EBD Were excited to be opening a brand-new home and are looking for a dedicated and passionate Deputy Manager to help shape it from the very beginning. As Deputy Manager, you will play a vital role in the smooth and effective running of the service. Working closely with the Manager, youll help develop and implement strategies that ensure each child receives high-quality, personalised care and educational support. Youll lead, inspire, and mentor a team of committed professionals, setting high standards and creating a positive, supportive environment where both staff and young people can thrive. Benefits, Career Development & Support Clear career progression, including opportunities to become a Registered Manager. Funded qualifications fully supported QCF pathways to open up new opportunities and higher pay. Paid training earn while completing sector-leading development programmes. Full induction programme to set you up for success. Supportive management with regular supervisions and appraisals. Regular team meetings where your voice is heard and your ideas help shape the service. Real progression opportunities across the organisation. Financial & Lifestyle Benefits Competitive salary with the Real Living Wage as the minimum benchmark. Enhanced pay scales recognising both qualifications and experience. Enhanced maternity and paternity pay. Staff referral bonus Life assurance for peace of mind. Extra Perks Free meals on shift. Free Enhanced DBS check. Amazing discount schemes enjoy savings on high-street retailers, days out, gifts, holidays, and more. Wellbeing support via our Employee Assistance Programme, offering guidance and advice when you need it. 28 days annual leave, including Bank Holiday entitlement. A rewarding role full of variety, no two days are the same. Key Responsibilities Support the Manager in overseeing all aspects of the Childrens Home, from program development to evaluation. Lead a multidisciplinary team, teachers, support staff, and therapists, while fostering a culture built on collaboration, innovation, and continuous improvement. Work closely with families, educational partners, and external agencies to create personalised learning plans. Monitor and refine interventions to secure positive outcomes for every child. Stay informed on current research, best practices, and developments in special education, embedding new insights into service delivery. Assist with budget management, resource planning, and regulatory compliance. Requirements Level 3 Children & Young People Workforce or Health & Social Care Experience supporting people with challenging behaviour, ideally children. Strong understanding of diverse learning needs, learning styles, and intervention approaches. Excellent communication, organisational, and interpersonal skills. Ability to motivate and inspire a team, cultivating a supportive, high-performing environment. Knowledge of legislation, policies, and procedures relevant to special education. Flexibility and confidence working in a fast-paced environment. If youre driven by the opportunity to make a meaningful and lasting impact on the lives of children with learning difficulties, and you bring the experience and leadership to help shape an exceptional service, wed love to hear from you. Please submit your CV, and well be in touch as soon as possible. TPBN1_UKTJ

The Role: We’re looking for an inspiring and people?centred Customer Service Team Leader to join our team in Aylesbury. This is a fantastic opportunity for someone who thrives in a fast?paced environment and takes pride in leading others to deliver exceptional customer experiences. You’ll oversee the day?to?day running of one of our Customer Service teams, ensuring high?quality outcomes across telephony, live chat, administration and case handling. In this role, you’ll motivate, coach and develop a team of Customer Service Agents, helping them grow their skills and consistently deliver excellent service. You’ll be a visible, supportive leader - someone your team can rely on for guidance, clarity and encouragement. You’ll also play a key part in maintaining operational performance, ensuring regulatory compliance and fostering a positive, engaged team culture. We have a hybrid approach to work and all attend the Aylesbury office every Wednesday. This is a full?time role working 36 hours per week between 9:00am–6:00pm, Monday–Friday on a rotating shift pattern. You will also be required to work 1 Saturday in every 6, from 9:00am–1:00pm. What You’ll Be Doing: Leading daily operations - Ensuring Customer Service activities run smoothly and efficiently across all channels. Monitoring performance - Tracking productivity, quality and service standards to meet departmental objectives. Coaching & development - Delivering regular coaching sessions, 1:1s and performance reviews to support colleague growth. Identifying training needs - Supporting structured development pathways and helping colleagues progress. Providing first?line support - Acting as the go?to escalation point for queries, decisions and process guidance. Quality assurance support - Conducting call listening, chat reviews and case investigations to maintain standards. Handling escalated complaints - Supporting the resolution of complex customer issues with professionalism and empathy. Championing customer outcomes - Ensuring fair treatment and positive outcomes in line with company values and regulatory expectations. Supporting performance management - Assisting with attendance, conduct and capability processes. Collaborating across teams - Working with Workforce Planning, Quality Assurance and other stakeholders to meet business needs. Driving improvements - Contributing to business change, process enhancements and departmental initiatives. What We’re Looking For: Customer service leadership experience - Background in a customer service or contact centre management role. Strong communication skills - Clear, confident and effective in both written and verbal communication. Customer?focused mindset - Able to deliver a professional, empathetic and solution?focused service. Organised & detail?driven - Skilled at managing competing priorities in a fast?paced environment. Tech?confident - Comfortable working across multiple systems and digital tools. Resilient & calm - Able to stay composed under pressure and support others to do the same. Target?aware - Experience working to service levels or performance targets. Reliable & responsible - Someone who takes ownership and follows through. Flexible & adaptable - Comfortable adjusting to changing business needs. Why choose Agria Pet: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK’s Best Workplaces™ in 2023, 2024 and again in 2025, we have the top 4 slots on Which? Best Buy pet insurance, are ranked 4.8 on Trustpilot (higher than any other pet insurance provider) and we are extremely proud to be the only carbon negative pet insurer in the UK. What we offer: 25 days annual leave which increases with service, plus bank holidays and an extra day off for your Birthday! Opportunity to buy/sell up to 5 days annual leave per calendar year Pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you’ll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace

Scheme Manager Make a real difference to the lives of the people we support, every day. Are you passionate about delivering exceptional care and creating an environment where both people and teams can thrive? We are looking for an enthusiastic, forward-thinkingScheme Manager to join us at Oakmead & The Crossings, registered care homes in Aylesbury supporting people with learning and physical disabilities. This is a dynamic and fast-paced service where no two days are the same. You will bring creativity, energy and leadership to a dedicated team delivering 24-hour support, including full personal care. Compassion, respect and person-centred practice are at the heart of everything we do. What You Will Be Doing Lead with Empowerment Inspire, guide and empower a skilled team of Support Workers and Waking Night Workers, ensuring they have the confidence, tools and motivation to deliver exceptional personalised care. Champion Collaboration Work closely with social workers, health professionals and external partners to create seamless support journeys and positive outcomes for every individual. Promote Inclusion and Respect Create a culture where every person-staff or resident-feels valued, respected and able to contribute. You will actively embed inclusive practice into daily operations and decision-making. Provide Compassionate, Confident Management Oversee rota planning, staffing levels, annual leave, sickness cover, and recruitment. You will also complete staff inductions and occasionally provide weekend managerial cover to ensure consistent, high-quality support. Drive Quality and Continuous Improvement Review support plans, lead change, identify opportunities for development and encourage innovative ideas that enhance the lives of the people we support. What You Will Bring Strong leadership skills and the ability to inspire confidence and empowerment in others Compassionate, respectful and inclusive practice Excellent IT and organisational skills A full UK driving licence and access to a vehicle A passion for delivering outstanding care in a busy, rewarding environment What You Will Receive We value our staff just as much as the people we support. In return for your dedication, you will receive: 33 days annual leave, rising to 35 with service £34,320 per year, based on a 37.5-hour week Annual performance bonus Monthly attendance bonus Annual salary and cost-of-living review Workplace pension and life assurance (3× salary) Employee wellbeing support, aligned with the Five Ways to Wellbeing Refer-a-friend bonus (£130) Access to an employee assistance helpline Join Us If you’re ready to lead with compassion, work collaboratively, champion inclusion, treat everyone with respect and empower both staff and residents to achieve their best lives - we would love to hear from you. We are proud to be an Equal Opportunities and Disability Confident Employer. We will be shortlisting on an ongoing bases so may close the vacancy early

Family Support Practitioner - HMP Aylesbury Location: Buckinghamshire Salary: £13,000 per annum Vacancy Type: Permanent , Part Time (17.5 hours per week) Closing date: 26th of May 2026 Are you passionate about helping people rebuild relationships, strengthen family connections and create positive futures? We’re looking for a Family Support Practitioner to join our Family Support and Specialist Programmes team at HMP Aylesbury. This is a part-time role (17.5 hours per week), offering a meaningful opportunity to support individuals and families both within the prison setting and in the local community. In this role, you’ll help clients and their families build healthier, more stable relationships, while supporting recovery, rehabilitation and long-term positive change. You’ll deliver tailored 1:1 support, facilitate group programmes, and work closely with partner agencies to ensure a joined-up, holistic approach. What you’ll be doing: Delivering 1:1 support face-to-face, online and by phone Facilitating family-focused interventions and group work (e.g. parenting and relationships programmes) Supporting clients to understand relationships in the context of addiction, offending and mental health Carrying out assessments and developing collaborative support plans Facilitating family meetings and supporting family visits where appropriate Working closely with internal teams and external partners to coordinate care Signposting to relevant services and maintaining accurate case records What we’re looking for: Experience supporting individuals, families or vulnerable groups Strong interpersonal and communication skills Confidence delivering structured 1:1 and group interventions Understanding of safeguarding and professional boundaries A compassionate, proactive and non-judgemental approach Ability to work independently while contributing to a wider team This is a chance to make a real difference to family connections and long-term outcomes for people affected by complex needs. If you’re passionate about relationship-focused support and meaningful change, we’d love to hear from you. Please see attached Job Description for full details All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities BHSF Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application

The Senior Communications Officer is a pivotal role responsible for shaping how the department communicates with it’s residents, partners, stakeholders and staff. This is a hybrid position that combines strategic leadership with hands on operational delivery, ensuring a maintained clear, consistent and proactive voice. As the professional lead for Communications, you will set the overall direction of our internal and external communications, protect and develop the brand and provide high quality advice to senior stakeholders. You will play a key role in managing the reputation, leading crisis communications when needed, and ensuring all communications meet legal, regulatory and accessibility standards. This is an exciting opportunity for a communications professional who can think strategically, deliver effectively and help shape the Organisations identity and engagement with the Community. Job Responsibilities We are seeking a skilled communications professional to develop, implement, and regularly review our communications strategy. You will provide expert advice to stakeholders on all communication matters, while leading corporate messaging to ensure it remains clear, consistent, and aligned with the wider corporate plan. The role involves identifying potential reputational risks and advising on appropriate mitigation, as well as leading crisis and business continuity communications in close partnership with other departments. You will also provide regular strategic updates and performance reports to the Committee. In addition, you will play a key role in shaping and protecting the organisation’s brand and public identity, ensuring all communications are accessible, fully compliant, and aligned with legal obligations, including GDPR, Accessibility Regulations, and the Transparency Code. Campaigns, Planning & Stakeholder Management You will need to develop annual and project-specific communications plans across all departments. You will work closely with managers and staff to identify key communications needs and priorities, while overseeing multi-channel campaigns that deliver measurable impact and strong organisational buy-in. The role also involves supporting internal communications strategies that strengthen culture and enable effective change, as well as building trust and understanding of the communications function across the organisation. In addition, you will monitor performance by reporting on communications outcomes and analytics, providing clear and actionable strategic insights. Press, Media & Public Relations You will be acting as the primary media contact for the organisation. You will build and maintain strong relationships with local, regional, and sector media, while proactively identifying and pursuing opportunities to promote key initiatives. The role also involves responding to press enquiries in a timely and professional manner, preparing clear and accurate statements, and briefing senior officers and Members to ensure consistent and effective media engagement. Operational Communications Delivery You will be overseeing all corporate communication channels, ensuring content is high-quality, timely, and accessible. You will manage print publications, digital newsletters, and Member communications, as well as attend events—including evenings and weekends—to deliver live social media coverage and photography where required. The role includes approving content produced by the Communications Officer and supporting high-profile copywriting tasks, alongside creating clear, accurate, and accessible content aligned with the corporate tone of voice. You will also advise teams on appropriate content formats and accessibility standards, while maintaining and updating content calendars and channel process documentation to ensure consistency and efficiency. Digital, Data & Technology Weideally want a forward-thinking communications professional to lead the development of digital engagement channels including social media, the organisation’s website, and e-communications tools. You will oversee website content to ensure full compliance with accessibility regulations, while using analytics and engagement data to shape strategy and continually improve performance. The role also involves identifying and driving opportunities for digital innovation, helping to enhance community engagement and strengthen the organisation’s overall digital presence. Project Leadership You'll need to deliver key projects arising from the Communications Strategy. You will support organisation-wide initiatives, including events, consultations, and major programmes, ensuring they are effectively communicated and well coordinated. The role also involves embedding communications support into all corporate projects from the outset, helping to ensure clear, consistent, and impactful messaging across the organisation. Line Management You'll need to line manage the Communications Officer, ensuring their work is aligned with strategic priorities and organisational goals. You will provide coaching, mentoring, and ongoing professional development, while identifying any skills gaps and arranging appropriate training and support. The role also includes providing operational cover for the Communications Officer when required, ensuring continuity and consistency across communications activity. Qualifications & Training • Degree-level education or equivalent professional experience in communications, marketing, digital media or a related field., • Evidence of ongoing professional development in communications, media, digital engagement or related areas. Knowledge You'll need to have a strong understanding of strategic communications, branding, and reputation management. You will have knowledge of public sector communication standards, including accessibility requirements (WCAG 2.1), GDPR compliance, and transparency obligations. A solid grasp of media relations is essential, including responding to enquiries, preparing statements, and managing coverage effectively. You will also bring knowledge of social media platforms, website content management, and best practice in digital communications, alongside an awareness of the political environment and the role of Town and Parish Councils. Experience • Experience developing and delivering communication strategies or major communications plans., • Experience producing high‑quality content across digital and print channels., • Experience managing social media accounts, websites and interpreting digital analytics., • Experience handling media enquiries and drafting press releases or public statements., • Experience managing communications projects or campaigns from planning to evaluation., • Experience providing communications advice to senior officers, managers or decision‑makers., • Experience leading, supervising or mentoring staff or demonstrating leadership within a communications setting. Skills & Abilities • Excellent written and verbal communication skills with the ability to adapt messaging to different audiences., • Ability to think strategically while delivering effective operational communications., • Strong copywriting, editing and proofreading skills., • Ability to analyse data and insights to inform communications activity., • Ability to manage competing priorities, meet deadlines and work independently., • Strong interpersonal and relationship‑building skills., • Political sensitivity and the ability to handle confidential or contentious information appropriately., • Ability to identify reputational risks and provide sound professional judgement., • Creative problem‑solving skills and the ability to generate new ideas. Personal Attributes We are looking for someone who's proactive, a self-motivated communications professional who is confident working autonomously and delivering high-quality work under pressure. You will demonstrate a professional and calm approach in all situations, with excellent attention to detail and a strong commitment to accuracy and quality. The role requires flexibility, including a willingness to attend events during evenings and weekends when needed. A commitment to equality, diversity, and inclusion across all communications is essential, alongside a strong sense of public service and dedication to supporting the local community. Benefits: • Pay scales that are competitive and reviewed annually., • 23 days annual leave plus bank holidays (pro-rated for part time)., • Increase to 26 days annual leave after 5 years’ service (pro-rated for part time)., • 2 days statutory leave., • Health and Wellbeing services including fast-track and free counselling service., • Other benefits include health insurance, dental insurance, financial guidance, retail discounts, mortgage advice and gym membership., • Hybrid working arrangements available

Family Support Practitioner - HMP Aylesbury Location: Buckinghamshire Salary: £13,000 per annum Vacancy Type: Permanent , Part Time (17.5 hours per week) Closing date: 26th of May 2026 Are you passionate about helping people rebuild relationships, strengthen family connections and create positive futures? We're looking for a Family Support Practitioner to join our Family Support and Specialist Programmes team at HMP Aylesbury. This is a part-time role (17.5 hours per week), offering a meaningful opportunity to support individuals and families both within the prison setting and in the local community. In this role, you'll help clients and their families build healthier, more stable relationships, while supporting recovery, rehabilitation and long-term positive change. You'll deliver tailored 1:1 support, facilitate group programmes, and work closely with partner agencies to ensure a joined-up, holistic approach. What you'll be doing: • Delivering 1:1 support face-to-face, online and by phone Facilitating family-focused interventions and group work (e.g. parenting and relationships programmes) Supporting clients to understand relationships in the context of addiction, offending and mental health Carrying out assessments and developing collaborative support plans Facilitating family meetings and supporting family visits where appropriate Working closely with internal teams and external partners to coordinate care Signposting to relevant services and maintaining accurate case records What we're looking for: • Experience supporting individuals, families or vulnerable groups Strong interpersonal and communication skills Confidence delivering structured 1:1 and group interventions Understanding of safeguarding and professional boundaries A compassionate, proactive and non-judgemental approach * Ability to work independently while contributing to a wider team This is a chance to make a real difference to family connections and long-term outcomes for people affected by complex needs. If you're passionate about relationship-focused support and meaningful change, we'd love to hear from you. Please see attached Job Description for full details All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - • Flexible working Training and development opportunities BHSF Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years' service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please proceed through the following link to be redirected to our website to complete your application. https://careers.forwardtrust.org.uk/vacancies/659/family-support-practitioner--hmp-aylesbury.html

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