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The Role Our client is seeking experienced Support Team Leaders to lead frontline teams across community-based supported living services. This is a hands-on leadership role where you'll manage, mentor, and work alongside your team to deliver high-quality person-centered support that promotes independence and wellbeing. You'll be responsible for: • Leading and developing support teams to consistently deliver person-led care, • Working shifts alongside your team, including on-call duties, • Ensuring all support plans are implemented and individuals achieve their goals, • Managing budgets, resources, and quality standards, • Building relationships with individuals, families, and community partners, • Maintaining CQC compliance and safeguarding standards, • Coaching team members to develop their skills and confidence, • Creating welcoming, homely environments that promote independence About You Essential: • Level 5 Diploma in Leadership & Management (or working towards) - Level 3/4 considered with extensive experience, • Proven experience supporting people with learning disabilities and/or mental health conditions in community settings, • Previous team leadership or management experience in social care, • Strong understanding of person-led approaches and promoting independence, • Knowledge of CQC standards, Mental Capacity Act, and safeguarding, • Excellent communication and relationship-building skills, • Flexibility for shift work, evenings, weekends, and on-call duties, • Full UK driving license with business use insurance, • Track record of commitment and longevity in previous roles Desirable: • MAPA training, • Award in Education and Training (AET), • IOSH health and safety training, • Experience in supported living (not care homes) What Makes a Great Candidate We're looking for passionate, hands-on leaders who: • Demonstrate a "can do" problem-solving attitude, • Can evidence supporting individuals to develop daily living skills, • Show commitment to empowering people rather than doing things for them, • Have achieved measurable outcomes with the people they've supported, • Understand the difference between task-based care and enabling independence, • Lead by example and inspire their teams What We Offer • £28,000 - £30,000, • Comprehensive induction and ongoing training, • Clear career development pathway, • Supportive leadership team, • Opportunity to make a real difference in people's lives, • Work in a values-driven organization committed to quality

The person we are looking for Honesty, Integrity and Trust. Team work. Being Hungry, Humble and Smart. These are the values that we run the business by and they are non-negotiable. Working within the team, to the betterment of everybody and identifying improvements, and not being afraid to ask a question. This is what enables a great career at Metador. About the Company We are a growing family owned and operated business that has been manufacturing steel doors for over 20 years. With year on year growth in the double digits for the last 3 years, we are looking to continue that growth to achieve our aims of doubling turnover in the coming years. Bespoke excellence is our standard - we have an excellent reputation in the market for making high quality doors, and working closely with customers to help them achieve their desired specification. About the Role The Head of Sales - Trade is responsible for developing and executing the trade sales strategy to drive revenue growth, strengthen key customer relationships, and expand market share across our trade business. Critical to the role, is ensuring the Sales team are equipped with the correct skills and techniques to ensure they have maximum impact in the market and chance to succeed. In the day to day, you will be coaching the sales team, who are very self sufficient and bringing the remote team together mainly virtually to manage the team priorities and build an effective atmosphere where they are equipped and able to achieve the ambitious growth plans. There are 2 head office based members of the team and a further 6 based in the regions close to their customers. Some travel will be required to meet the team and customers, and there are monthly sales meetings at Middlesbrough where the team travel to attend. Responsibilities • Lead and manage all aspects of trade sales performance nationally., • Develop and implement effective sales strategies to achieve growth and profitability targets., • Build and maintain strong relationships with key trade partners, distributors, and commercial clients., • Collaborate with marketing, operations, and product teams to align trade strategies with overall business goals., • Monitor market trends, competitor activities, and pricing strategies to maintain a competitive edge., • Drive sales forecasting, reporting, and pipeline management., • Coach and develop the trade sales team to deliver exceptional performance and customer service. Qualifications • Experience in sales within the construction industry (preferably doors), • Proven experience leading teams to achieve their targets, • Demonstrated success in developing and managing key trade accounts and distribution networks., • Experience in FMCG, manufacturing, or construction-related industries (preferred)., • Proven track record in achieving sales growth and profitability targets., • Bachelor’s degree in Business, Sales, Marketing, or a related field (Master’s preferred)., • Additional certifications in Sales Leadership, Strategic Management, or similar disciplines are advantageous. Required Skills • Strong strategic planning and commercial acumen., • Proven ability to lead, motivate, and develop high-performing teams., • Excellent negotiation, communication, and relationship management skills., • Data-driven decision-making with strong analytical and reporting abilities., • Ability to manage multiple priorities in a fast-paced environment., • Proficiency in CRM and sales management tools., • Confident and influential leader with strong interpersonal presence., • Results-oriented and proactive, with a drive for continuous improvement., • Collaborative and adaptable, able to work effectively across departments., • Integrity-driven with a customer-first mindset., • Strategic thinker who can also execute tactically when needed. Preferred Skills • Experience in FMCG, manufacturing, or construction-related industries (preferred). Pay range and compensation package • £80k-£110k depending on experience, • Bonus based on achieving sales targets across the Sales team (non contractual), • Company wide growth sharing bonus (non contractual), • Cash health plan, • 24 days holiday rising 1 per year for the first 4 years plus 8 bank holidays., • Company car or cash allowance Equal Opportunity Statement We are committed to diversity and inclusivity in our hiring practices so should you need any adjustments to aid your application then please contact us.

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