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Production Manager (known internally as Line Lead) Billingham On-site - day shift - Monday - Friday - 07:30 - 16:00 Join our snack-loving team We’re looking for a Line Lead to join us at KP Snacks. If you’re ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you – this could be your next big move. About the role As Manufacturing Line Lead you will be responsible for people, plant, product, and process delivery against clearly defined role outputs, with specific responsibility for developing, managing, and leading a manufacturing team. What’s in it for you? We believe in rewarding our colleagues and helping them thrive. Here’s a flavour of what we offer: * Annual bonus scheme, with a strong track record of overachievement * Comprehensive healthcare support – including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care * KP Pension Plan – contribution matching up to 7% of your salary * 25 days holiday, plus the option to buy more * KP4ME – our online platform for benefits, discounts, wellbeing tools and more What will you be doing? * Lead and manage your team effectively – Drive daily performance, ensuring all targets and standards are met while fostering a high-performing culture. * Shape the daily plan with a loss-focused approach – Take charge in setting direction, identifying opportunities to reduce inefficiencies and improve operations. * Collaborate for success – Work closely with colleagues, internal and external stakeholders, to exceed customer expectations and maintain high standards of quality, safety, and hygiene. * Make a real impact on production efficiency – Optimise resources, manage stock and waste, and ensure compliance with quality processes to deliver Right First Time production. * Develop and coach your team – Conduct regular appraisals, monitor performance, and build capability to drive engagement, motivation, and continuous improvement. Who are we? We’re KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love – from Hula Hoops to McCoy’s. In the UK, we’re a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We’re proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We’re committed to inclusion We’re building a workplace where everyone belongs. If you don’t tick every box, we’d still love to hear from you – your unique perspective could be just what we need. And if there’s anything we can do to make the process easier for you, just let us know. We’d love to hear from you if you can bring: * Strong understanding of food manufacturing – Experience in a similar role ensures confidence in maintaining quality, safety, and efficiency in a fast-paced production environment. * Leadership and problem-solving skills – Ability to coach and guide a team, fostering a safety-first and customer-focused culture while tackling challenges with logical solutions. * Proven success in delivering results – Track record of achieving production KPIs and SLAs, demonstrating adaptability and accountability in a dynamic setting. * Knowledge of lean manufacturing and Six Sigma – While desirable, this expertise is an opportunity for growth and continuous improvement. Applicants with a strong willingness to learn are encouraged. * Commitment to KP values – A positive, can-do approach, strong teamwork, and the ability to embrace change align with KP Snacks' culture and behaviours. #LI-SC1 #LI-Onsite

Baked Product Development Manager Billingham (Home of McCoys, POM-BEAR, and more!) We operate a dynamic working model built on trust, choice and balance. Colleagues typically connect in person 3 days per week, as we know the best ideas and relationships grow when we collaborate side by side. We also offer Dynamic Friday Hours, giving colleagues the opportunity to flex their time and finish early on a Friday, where the role allows. Join our snack-loving team We’re looking for a Baked Product Development Manager to join us at KP Snacks. If you’re ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you – this could be your next big move. About the role This role reflects our increased innovation focus on our baked snacks portfolio as part of KP Snacks’ long-term growth ambitions. You’ll bring specialist knowledge of baked goods/crackers/biscuits and lead the development and improvement of products from concept through to commercialisation. Alongside this technical focus, you’ll play a key role within our UK R&D leadership team, to further enhance our R&D tools and processes, driving technical excellence with technical agility. Reporting directly into our Head of R&D, you'll partner with cross-functional teams across KP and the wider Intersnack Group, including marketing and consumer insights, supply chain, procurement and suppliers/academia, whilst ultimately be a critical member of our One R&D Intersnack Community. This is an ideal opportunity for someone with solid R&D experience within a reputable FMCG organisation, with passion and knowledge in baked categories, with a genuine desire to help develop and influence our wider R&D capability. What’s in it for you? We believe in rewarding our colleagues and helping them thrive. Here’s a flavour of what we offer: * Annual bonus scheme, with a strong track record of overachievement * £6000 car cash allowance * Comprehensive healthcare support – including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care * KP Pension Plan – contribution matching up to 7% of your salary * 25 days holiday, plus the option to buy more * KP4ME – our online platform for benefits, discounts, wellbeing tools and more What will you be doing? * Lead the development of baked snacks projects You'll be responsible for developing and commercialising new baked snacks across our UK brands. This will include recipe formulation, benchtop development, scale-up planning, and overseeing trials at factory level, ensuring every product meets our quality, safety, and brand standards. * Deliver projects with technical excellence and agility You’ll design and lead robust experimental plans, from bench to scale with strong focus on data-led decision-making, and help embed R&D best practice via enhanced tools and processes. You’ll ensure product designs are factory-ready and transitioned smoothly into production using our P2M and MoPD stage gate processes. * Collaborate across KP and the wider Intersnack network Partner closely with colleagues in manufacturing, marketing, procurement, and our Intersnack flavour team, you’ll ensure projects are technically sound and commercially viable. You’ll also be an active contributor to the Baked Community of Practice, sharing insights and championing technical innovation. * Develop yourself and others As a member of the UK R&D Leadership team, your contributions will influence the overall UK R&D agenda, and you will be one of our champions to nurture R&D talent across our organisation. Who are we? We’re KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love – from Hula Hoops to McCoy’s. In the UK, we’re a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We’re proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We’re committed to inclusion We’re building a workplace where everyone belongs. If you don’t tick every box, we’d still love to hear from you – your unique perspective could be just what we need. And if there’s anything we can do to make the process easier for you, just let us know. We’d love to hear from you if you can bring: Use up to five bullet points to highlight the essential criteria. Keep the language inclusive, positive and plain. * FMCG Baked expertise: Several years experience in developing baked goods (e.g. crackers, biscuits) with a strong understanding of ingredients, processes, and functionality. * STEM qualification: A degree in Food Science, Chemistry, Engineering, or another STEM discipline; relevant certifications or project management training are a plus. * Strong technical skills: Confident designing and running experiments, analysing data, and writing reports to support R&D decision-making. * Project delivery in FMCG: Proven track record of managing and delivering a portfolio of projects and programs within a fast-paced environment. * Leadership/collaborative mindset: Natural affinity to lead, engage, and coach others, sharing best practice, and contributing to a positive, continuous improvement culture. #LI-SC1 #LI-Hybrid

The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here The Role and the Department The successful applicant will be a member of the Finance Hub team in the Faculty of Social Sciences & Health but may also be required to assist with other duties within the Faculty, commensurate with the Grade, as the need arises. The successful candidate must be able to: work independently; act effectively on their own initiative; have an excellent personal manner, and keep calm under pressure. The post holder must liaise confidently with both staff at all levels throughout the University and with external contractors both orally and in writing. Working as part of a small team, within the Finance Hub the main duties and responsibilities of the role are as below. It is of note that the list below is not exhaustive of all tasks and requirements of the role. Workloads and day to day tasks, commensurate with the grade, will be discussed and agreed with the post holder and the line manager. In the first instance the post-holder will work primarily on assignment in the Department of Anthropology but as a member of a flexible finance team the post-holder may be deployed to work anywhere within the Social Sciences faculty. The role is currently hybrid working, but the post holder will be expected to be on site at least 2 days per week. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits: • 27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days per year. The University closes between Christmas and New Year., • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies., • Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • On site nursery is available and access to holiday camps for children aged 5-16 throughout the year., • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers)., • There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities., • The opportunity to take part in staff volunteering activities to make a difference in the local community., • Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions. At Durham we recognise that our staff and students are our greatest asset and we want to support the health and wellbeing of all. Hybrid working supports this ethos and provides many benefits to our colleagues, including empowering people, where their role allows, to work in a manner which is more suitable for them, whilst encouraging our commitment to environmental sustainability. Depending on the needs of the business and the job role, Durham University is piloting hybrid working for all Professional Services colleagues which may include the opportunity to work both on and off campus and to flex working hours. If appointed to the post, your line-manager will discuss the specific arrangements with you which currently include a normal expectation of at least 2 days working on campus. Any hybrid arrangements are non-contractual and may change . Durham University is committed to equality diversity, inclusion and values Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Your application should cover the following criteria: Essential Criteria • Excellent oral and written communication skills., • Good digital skills including experience in using core digital tools including internet, email, digital communication tools, Microsoft 365 applications, digital booking system., • Five GCSE's at least Grade C or level four (or equivalent) including English Language and Mathematics (or equivalent experience or qualifications)., • Post-16 qualification or equivalent experience., • Evidence of relevant personal development to maintain skills., • Relevant administrative experience in a busy office environment., • Demonstrable ability to provide advice and guidance to a range of customers and colleagues., • Experience of working on the front line with service delivery, and the ability to work under pressure and meet tight deadlines without compromising on quality., • Ability to solve problems as part of a team and resolve straightforward issues., • Working knowledge of Oracle Fusion, • Understanding of purchasing office procedures, including University regulations and VAT, • Having a good grasp of where your responsibility ends and that of others begins, • Knowledge of the collation, storing and use of data. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria we would also urge you to provide any relevant evidence. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails What you are required to submit: • A CV;, • A covering letter which details your experience, strengths and potential in the requirements set out above;, • Examples of how you satisfy both the person specification by completing the Supporting Evidence application section. Please ensure you give detailed examples of how you meet these criteria. Please ensure that you submit all documentation listed above or your application cannot proceed to the next stage. If you encounter technical difficulties when using the online application form, we prefer you send enquiries by email. Please send your name along with a brief description of the problem you're experiencing to We will notify you on the status of your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails Typical Role Requirements Here are the kind of activities that you'll be asked to undertake and ways in which you'll be expected to operate. Service Delivery • Show a commitment to equality, diversity and inclusion and the University's values., • Provide an excellent and timely service to your department colleagues, students and anyone else you come across as part of your role., • Use your experience and problem-solving skills to resolve routine issues with things relevant to your role such as One Time Payments, purchase requisitions, Barclaycard payments and student payments and provide information and updates to help your team find solutions., • Collect, organise and record data and information accurately and provide reports as required from Oracle Fusion., • Promote positive wellbeing arrangements which benefit you and your team., • When carrying out your role, use and apply relevant professional and regulatory standards (e.g. data protection) when managing data., • Use standard office-based devices and applications such as word and excel to deliver services., • Update guidance on standard operating procedures followed by the team., • Arrange accommodation and travel arrangements for the department(s)., • Responsible for raising invoices, journal/recharge transactions and One Time Payments., • Plan and prioritise own workload, ensuring compliance with internal payroll and month end deadlines., • Be flexible in your approach to accommodate the needs of the team and support other teams as required., • Resolve queries and respond to requests for information and advice and bring any complex issues to the attention of more experienced team members., • Seek feedback from students, staff and anyone else that you come across as part of your role on their requirements from your service to ensure that their reasonable expectations are being met., • Record information e.g. bookings for travel and respond to queries which you receive., • Liaise with staff in other areas, such as central finance to ensure that services are being delivered in an efficient and collaborative way., • Liaise with external suppliers, contractors, specialists and service providers to plan the delivery of services and events. The post is full time, fixed term for a 1 year period and may be offered on an internal secondment basis subject to the agreement of the current line manager. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

Job Title: Reception Helpdesk Assistant Department: Estates and Facilities Directorate Accommodation and Commercial Services Grade: Grade 3 Salary range: £23,751-£24,570 Working arrangements: Fixed-term (until 23rd December 2026) Full time (35 hours per week, 5 days out of 7) There may be a requirement to work evenings and weekends, as business demands Onsite working only Closing date: Sunday 14th December 2025 The University At Durham University, we are proud of our people, because they are at the heart of our globally outstanding institution, which is a key part of our local community. We inspire our people to do extraordinary things and we invite you to join our fantastic team. Across the University, we have a huge variety of roles and responsibilities, which together make us one large and successful community. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. At the University we promote and actively champion equality, diversity and inclusion. It is crucial that everyone can be themselves and can flourish in an environment where everyone respects each other and is treated fairly. We want our people and wider community to feel happy, secure and proud to be a part of Durham. We are looking for the same values in you. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. For more information on our EDI strategy and values, click here. The Role and Department As Reception Helpdesk Assistant, you will be responsible for providing reception services and associated administration of the front-desk. This will include welcome service, professionally greeting staff, visitors, students and users of the building, providing assistance, directions and information. The Estates and Facilities Directorate provides a number of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses. More information on the services provided by the Estates and Facilities Directorate can be found on the website. The Estates and Facilities Directorate provides a range of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses. Further information about the role and the responsibilities is at the bottom of this job description. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits: • 27 days annual leave, plus 8 public holidays and 4 customary days, a total of 39 days per year, including time off between Christmas and New Year., • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies., • Discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions., • Onsite nursery and children's clubs during the summer holidays., • Lots of support for health and wellbeing including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • The opportunity to take part in staff volunteering activities., • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers)., • If you are keen on advancing in your role or career, we have a genuine passion for developing our colleagues, from qualifications to IT skills, courses and apprenticeships. To be considered for this role, here are the skills/experience we're looking for: Essential Criteria Qualifications/Experience 1. Five GCCEs at least Grade C or Level 4 (or equivalent), including English Language and Mathematics, or equivalent experience., 2. Experience of working in a team delivering customer focussed administrative services to ensure the delivery of high-quality services., 3. General administrative experience in an office environment., 4. Experience of managing time and a varied workload to meet deadlines. Skills/Abilities/Knowledge 5. Good spoken and written communication skills., 6. Good digital skills including experience in using digital devices and apps including the internet, email, digital communication tools, and Microsoft 365 applications., 7. Committed to training/continuing professional development., 8. Ability to solve problems as part of a team and resolve straightforward issues., 9. Ability to provide advice and guidance to a range of colleagues and customers., 10. Proven track record in a similar role, including customer care and administrative support in a similar environment., 11. Good standard of organisational skills and ability to use initiative in day-to-day tasks and forward planning. Desirable Criteria 1. Excellent attention to detail., 2. NVQ level 3 in a relevant discipline., 3. RSA level 2 word processing or equivalent. How to Apply We prefer to receive applications online. When you apply you need to submit a CV and/or a statement that tells us your experience and gives examples of how you meet the criteria above and/or submit the application form and include the information within the form. We will update you about your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to make sure you have not missed any of our updates. Who to contact for more information If you would like to have a chat or ask any questions about the role or if you are struggling to complete the application process, Louise Bellenger, Reception Helpdesk Manager, , would be happy to speak to you. Typical Role Requirements Here are the kind of activities that you'll be asked to undertake and ways in which you'll be expected to operate. Service Delivery • Show a commitment to equality, diversity and inclusion and the University's values., • Provide an excellent and timely service to our students, your colleagues and anyone else you come across as part of your role., • Provide direction to service users about the range of events and activities and how to access them., • Respond to service users, reporting problems relating to the University's estate and facilities, reacting promptly to all works requested via a range of communication routes, in accordance with procedures., • Log, record and pass on information for use by others., • Carry out some tasks that may require specialist skills., • Follow established procedures when carrying out your role or refer to more senior colleagues when necessary., • Collect, organise and record data and information accurately for use by others., • Gather and collate data and information, including feedback, for others to use for evaluation and decision-making., • When carrying out your role, apply relevant industry and regulatory standards., • Use standard office-based devices and applications such as word, excel and power point to deliver services., • Look after yourself and others by following health and safety regulations, being aware of any hazards and risks and reporting any incidents., • Follow University identification and security procedures when dealing with stakeholders new to a service area., • Follow established security protocols when dealing with other staff that are new to an area of work., • Teamwork/Liaison, • Deliver a frontline service to stakeholders with team members., • Help your colleagues when required with other key activities undertaken within your service., • Help and cooperate with the rest of your team on operational matters to help achieve shared objectives., • Liaise with staff in other areas to ensure that services are being delivered in an efficient and collaborative way., • Provide absence and/or additional cover at any of the University's Reception Helpdesks. Communication/Personal • Liaise with representatives from other teams/service areas, where necessary., • Liaise with students, offering guidance and support, where appropriate., • Liaise with internal and external stakeholders, where appropriate., • Answer calls to the switchboard, providing advice and assistance, as required., • Follow established procedures to respond to queries and bring any complex issues to the attention of more experience team members., • Respond to queries by providing routine information and signposting to additional guidance., • Learn the skills needed to deliver services in a front-facing customer services environment., • Any other reasonable duties. SECONDMENT The post is full time / part time, fixed term until December 2026 and may be offered on an internal secondment basis subject to the agreement of the current line manager. Please note that in submitting your application, Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement, which provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Information Page. The Role and the Department The Department of Physics at Durham University is one of the leading UK Physics departments with an outstanding reputation for excellence in teaching, research and employability of our students. The Department is committed to advancing equality and we aim to ensure that our culture is inclusive, and that our systems support flexible and family-friendly working, as recognised by our Juno Champion and Athena SWAN Silver awards. We recognise and value the benefits of diversity throughout our staff and students. A part-time fixed-term Project Officer position is available to support a new research project within the Durham Quantum Light and Matter group. The position is funded by UKRI and the research project is focussing on understanding the behaviour of interacting many-body quantum systems. The project is a collaboration with researchers in Durham, London, Birmingham, France, Germany and the USA. The post holder will work directly with Prof. Simon Cornish (Physics) the science lead and overall programme manager. To find out more, visit the project webpage: Durham Quantum Light and Matter webpage: Welcome to Durham QLM Please note that this role may involve travel beyond the University, including visits to project partner institutions, external events and collaborative meetings. Flexibility and willingness to travel are therefore important aspects of the role. This role is offered on a fixed term (5 years) part time (14 hours per week) basis. Working pattern will be subject to agreement. The target start date for this position is no later than 1 February 2026. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: • You'll receive 27 days annual leave per year in addition to 8 public holidays and 4 customary days per year (a total of 39 days) pro-rata to the part-time contract. The University closes between Christmas and New Year., • We offer a generous pension scheme, and as a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS)., • No matter how you travel to work, we have you covered. We have ample parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. You can also take advantage of our cost-effective and environmentally friendly Tusker Car Benefit Scheme, allowing you to lease a brand-new electric or hybrid vehicle with savings on tax and National Insurance., • We have a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities., • We provide wide-ranging health and wellbeing support including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • Our on-site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5-16., • Our family friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers)., • We offer all staff the opportunity to take part in volunteering activities to make a difference in the local community., • You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions., • Various salary sacrifice schemes are also available to help you take advantage of tax savings on benefits., • If you are moving to Durham, you may be eligible for help with removal costs, and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas. Discover more about our total rewards and benefits package here. Durham University is committed to equality, diversity and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterisk* next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Essential Criteria Qualifications/Experience 1. Five GCSEs at least Grade C or level four (or equivalent) including English Language and Mathematics or a Post-16 qualification or equivalent experience., 2. Proven experience and expertise in developing and delivering high-level administrative services., 3. Experience of providing advice and guidance to a diverse range of customers and colleagues., 4. Experience of implementing policies and procedures. Skills/Abilities/Knowledge 5. Excellent spoken and written communication skills including the ability to develop effective working relationships, both internally and externally., 6. Strong digital competence across a range of digital devices and apps including digital communication tools, Microsoft 365 applications, SharePoint etc., 7. Committed to, and evidence of, continuing professional development., 8. Ability to plan and organise large-scale events and workshops in collaboration with project partners., 9. Ability to solve problems and decide on and plan appropriate solutions., 10. Ability to engage in networks to share and discuss good practice and exchange information., 11. Evidence of meeting management (including scheduling, taking minutes and tracking actions)., 12. Evidence of a high level of initiative and the ability to work independently., 13. Ability to manage and effectively maintain records. Desirable Criteria 14. Experience in managing budgets and financial processes., 15. Experience in developing and maintaining a project website., 16. Experience in supporting a multi-partner programme. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria we would also urge you to provide any relevant evidence. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails What you are required to submit: • A CV., • A covering letter or statement which shows examples of how you meet all of the criteria within the Person Specification. Contact details If you would like to have a chat or ask any questions about the role, Professor Simon Cornish () would be happy to speak to you. Typical Role Requirements Service Delivery • Show a commitment to equality, diversity and inclusion, and the University's values., • Ensure that the University's procedures and values are always reflected in all aspects of the service provided and adapt ways of working where this is not evident., • Provide specialist advice and make decisions to resolve problems relating to the services you are responsible., • Use your experience and problem-solving skills to investigate and resolve issues relevant to your role and make recommendations based on your findings., • Manage, maintain and monitor designated systems to ensure safety, security and compliance., • Provide the best possible service to the staff, students and others involved in the project by reviewing and making suggestions to improve the service., • Collect and record data and information accurately., • Organise and analyse data and statistics to ensure it is accurate and provide reports to senior colleagues., • Implement any changes or processes to ensure the accuracy and integrity of data and information. Planning and Organising • Plan and organise your workload to deliver the role., • Plan, manage and deliver assigned projects, activities and events in accordance with agreed project objectives., • Supervise the work of staff and teams involved in delivering project related events., • Seek feedback from staff, students and anyone else that you come across as part of your role to ensure that the service is updated to meet customer expectations., • Manage budgets and expenditure including buying (and returning) goods and services, and provide related advice and guidance to other staff. Communication/Liaison • Develop and improve services by taking part in meetings, working groups and committees., • Create good working relationships, including internal and external networks which allow you to increase your knowledge and skills, while swapping information with peers., • Build relationships with project partners to share good practice, exchange information and work together on joint initiatives., • Any other reasonable duties. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data. The post is part time, and fixed term for a 5 year period. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

Job Title: Cleaning Assistant Department Estates and Facilities Directorate Accommodation and Commercial Services Grade:Grade 1 Salary range: £23,205 (pro-rata) Working arrangements: Part-time (see below for shift details) Permanent Onsite working only For available shifts, please see below Closing date: Sunday 7th December 2025 Interview date: Tuesday 16th December 2025 (between 8am-12pm) Available Shifts: Full year: • 1x 7 hours, 2 days out of 7, 52 weeks, indicative working pattern 6am-9.30am, Saturday and Sunday, • 2x 15 hours, 5 days out of 7, 52 weeks, indicative working pattern 6am-9am, Monday to Friday Term Time Only: • 1x 8 hours, 2 days out of 7, 30 weeks, indicative pattern,1pm-5pm, Saturday and Sunday, • 1x 15 hours, 5 days out of 7 , 35 weeks , indicative pattern 6am-9am, Monday-Friday, • 1 x 14 hours , 2 days out of 7 , 30 weeks, indicative pattern 6am-2pm, Saturday and Sunday, • 1 x 12 hours, 2 days out of 7 , 30 weeks, indicative pattern 6am-12.30pm, Saturday and Sunday The University At Durham University, we are proud of our people, because they are at the heart of our globally outstanding institution, which is a key part of our local community. We inspire our people to do extraordinary things and we invite you to join our fantastic team. Across the University, we have a huge variety of roles and responsibilities, which together make us one large and successful community. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. At the University we promote and actively champion equality, diversity and inclusion. It is crucial that everyone can be themselves and can flourish in an environment where everyone respects each other and is treated fairly. We want our people and wider community to feel happy, secure and proud to be a part of Durham. We are looking for the same values in you. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. For more information on our EDI strategy and values, click here. The Role and Department As Cleaning Assistant, you will deliver a range of cleaning and housekeeping services across University premises, including the cleaning and servicing of facilities, offices and common areas, used by students, staff and commercial customers. The Estates and Facilities Directorate provides a number of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses. Further information about the role and the responsibilities is at the bottom of this job description. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University, you will also receive access to the following fantastic benefits: • 27 Days annual leave per year (in additional to 8 public holidays and 4 customary days per year), a total of 39 days, including time off between Christmas and New Year., • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies., • Discounts via our benefits portal, including money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions., • On site nursery is available and children's clubs in the summer holidays., • Lots of support for health and wellbeing including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • The opportunity to take part in staff volunteering activities., • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers). To be considered for this role, here are the skills/experience we're looking for: Essential Criteria 1. Good spoken and written communication skills., 2. Basic numeracy and literacy skills., 3. Evidence of personal development to maintain skills., 4. Ability to work alone but build positive working relationships and work in a team., 5. Ability to manage time to meet deadlines., 6. Ability to follow instructions, spoken or written, accurately., 7. Good attention to detail., 8. Ability to deal effectively with staff and customers at all levels. Desirable Criteria 1. Basic digital skills including the ability to use the internet and email., 2. BICS or First Aid trained., 3. Previous housekeeping and/or cleaning experience. How to apply We prefer to receive applications online. When you apply you need to submit a CV and/or a statement that tells us your experience and gives examples of how you meet the criteria above. We will update you about your application at various points throughout the selection process, via automated emails from oure-recruitmentsystem. Please check your spam/junk folder periodically to make sure you have not missed any of our updates. Who to contact for more information If you would like to have a chat or ask any questions about the role or if you are struggling to complete the application process, Stephanie Rolfe, Housekeeping, Cleaning and General Services Manager, , would be happy to speak to you. Typical Role Requirements Here are the kind of activities that you'll be asked to undertake and ways in which you'll be expected to operate. Service Delivery • Provide an excellent, responsive service to our students, staff and others by carrying out your tasks using the relevant procedures (which we will provide training for)., • Look after yourself and others by following health and safety regulations, including correctly wearing any protective clothing or equipment provided, e.g., uniform provided e.g., safety shoes, and be aware of any hazards., • Learn how to use everyday equipment and tools e.g., cleaning equipment, digital devices, software and applications., • Follow instructions from a supervisor to learn the correct methods to deliver set tasks and procedures., • Learn how to, and deliver, services in line with regulatory and statutory guidelines and protocols., • Keep physical internal and external environments, buildings and services in a safe and secure working order., • A commitment to equality, diversity and inclusion and the University's values. Teamwork • Help and cooperate with the rest of your team., • Support other team members to deliver a frontline student, staff or visitor service, when asked., • Help colleagues maintain facilities and equipment safely and securely., • Bring any problems to the attention of more senior colleagues., • Adopt and promote a flexible approach to working and be willing to cover absences, when given reasonable notice, including evenings and weekends, as business demands. Communication/Personal • Show a commitment to equality, diversity and inclusion and the University's values., • Use digital devices and apps (such as email) to communicate with staff, students, and others., • Ensure own work is completed in accordance with risk assessments specific to tasks and environments., • Attend all training and development, as required. Other • Undertake an element of physical manual handling, which can include lifting and transporting equipment and deliveries., • Any other reasonable duties. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement, provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Information Page. The Role and the Department The Development and Alumni Relations Office (DARO) is responsible for coordinating philanthropy, alumni and supporter engagement and advancement communications on behalf of the University. DARO works with colleges, academic departments, research centres and institutes, wider student experience partners, and professional departments to engage over 200,000 alumni and supporters around the world. In support of this global operation, the Alumni and Supporter Engagement (ASE) team are ultimately responsible for maintaining lifelong connections, driving continuously higher levels of engagement, including: providing opportunities and support for our alumni; engaging and managing volunteers across a range of areas - from colleges support to global ambassadors; managing annual giving and fundraising appeals; and developing advancement communications initiatives. The ASE team consists of a dedicated team of Advancement professionals underpinning and complementing the vital work of DARO. The ASE Officer (Events) is part of a bespoke Events unit within the ASE team. The post-holder will support and, where appropriate lead, the delivery of all alumni and supporter engagement and fundraising events activity, running multiple and often simultaneous events across various stakeholders and markets. The post-holderwillalsoplaya criticalrolewithin the delivery of thebicentenary fundraising campaign'- amajor philanthropic initiative which seeks to support the next generation of inspiration and leadership at Durham and the delivery of the Alumni and Supporter engagement strategy initiatives. This role will suit a candidate who is interested in building on their events experience and is enthusiastic about their own development and that of the team. DARO operate a hybrid working system with an expected two days working in the office at Boldon House. The base location for this role is Boldon House, our exciting new professional services hub. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House brings a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more, visit the project webpage: Boldon House - Durham University. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: • You'll receive 27 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days. The University closes between Christmas and New Year., • We offer a generous pension scheme, and as a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS)., • No matter how you travel to work, we have you covered. We have ample parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. You can also take advantage of our cost-effective and environmentally friendly Tusker Car Benefit Scheme, allowing you to lease a brand-new electric or hybrid vehicle with savings on tax and National Insurance., • We have a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities., • We provide wide-ranging health and wellbeing support including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • Our on-site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5-16., • Our family friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers)., • We offer all staff the opportunity to take part in volunteering activities to make a difference in the local community., • You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions., • Various salary sacrifice schemes are also available to help you take advantage of tax savings on benefits., • If you are moving to Durham, you may be eligible for help with removal costs, and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas. Discover more about our total rewards and benefits package here. Durham University is committed to equality, diversity and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterisk* next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Essential Criteria Qualifications/Experience 1. Five GCSEs at least Grade C or level four (or equivalent) including English Language and Mathematics or a Post-16 qualification or equivalent experience., 2. Experience and expertise in the development and delivery of events., 3. Experience of providing advice and guidance to a range of customers and colleagues., 4. Experience of implementing policies and procedures. Skills/Abilities/Knowledge 5. Relevant experience of events management., 6. Experience of Project management and project leadership from start through to completion, 7. Excellent spoken and written communication skills including the ability to develop effective working relationships, both internally and externally., 8. Strong digital competence across a range of digital devices and apps including digital communication tools, Microsoft 365 applications, business systems., 9. Committed to continuing professional development., 10. Ability to plan and organise events and activities involving the service., 11. Ability to solve problems as part of a team and decide on and plan appropriate solutions., 12. Ability to participate in networks to share and discuss good practice and exchange information., 13. Ability to contribute to operational planning activities. Desirable Criteria 14. A degree or equivalent level of qualification, or equivalent professional experience., 15. Relevant experience of events management, volunteer management, project management or fundraising in either a higher education or charity setting., 16. Experience of working within an Alumni Relations/Engagement, Membership Services or Development/Fundraising environment. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria we would also urge you to provide any relevant evidence. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails. What you are required to submit: • A CV, • A covering letter or statement which shows examples of how you meet all of the criteria within the Person Specification Contact details If you would like to have a chat or ask any questions about the role, Louise Strong, Senior Alumni Engagement Manager - Events would be happy to speak to you. Contact Typical Role Requirements Service Delivery • Show a commitment to equality, diversity and inclusion, and the University's values., • Ensure that the University's procedures and values are always reflected in all aspects of the service and adapt ways of working where this is not evident., • Provide specialist advice and make decisions to resolve problems relating to the services you are responsible for example a project or an event., • Use your experience and problem-solving skills to investigate and resolve issues relevant to your role and make recommendations based on your findings., • Manage, maintain and monitor designated equipment, facilities, and systems to ensure safety, security and compliance., • Provide the best possible service to staff, students, alumni and others who you work with by reviewing and making suggestions to improve the service., • Collect and record data and information accurately., • Organise and analyse data and information to ensure it is accurate and provide reports to senior colleagues on patterns and trends., • Ensure that public areas are safe and secure and respond to and report any incidents., • Support the welfare of our students and refer them to appropriate support services when necessary. Planning and Organising • Plan and organise your workload to deliver the role., • Manage the delivery of frontline services in a variety of different outlets and buildings across the University., • Plan, manage and deliver assigned projects, activities and events e.g. Congregation alumni stand in accordance with agreed objectives., • Supervise the work of staff and teams involved in delivering events, project work or core operational service., • Seek feedback from staff, students and anyone else that you come across as part of your role to ensure that the service is updated to meet customer expectations., • Manage budgets and expenditure including buying (and returning) goods and services. Communication/Liaison • Develop and improve services by taking part in meetings, working groups and committees., • Liaise with other service areas to ensure the most diverse and accessible delivery and promotion of projects, events and initiatives., • Create good working relationships, including internal and external networks, which allow you to increase your knowledge and skills while swapping information with peers., • Act as a key point of contact between the University and internal and external stakeholders, including donors and employers., • Build relationships with contractors and third-party suppliers to share good practice, exchange information and work together on joint initiatives., • Deliver internal and external presentations and public relations events promoting the Durham University reputation, encouraging participation and income generation., • Any other reasonable duties. Specific role requirements • This role will require some evening and weekend work. This will be agreed in advance with the line manager., • This role may require some regular national and some international travel. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data. SECONDMENT The post is full time, fixed term for a one year period and may be offered on an internal secondment basis subject to the agreement of the current line manager. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on ourWhy Join Us? - Information Page. The Role and the Department Financial Transactional Services represents the larger part of the Finance Department including Credit Control, Accounts Payable, Accounts Receivable, Student Services, Fixed Assets and Financial Accounts and Cash Management functions. The role of Credit Control Administrator sits within the Credit Control team and will report to the Credit Control Assistant Manager. The purpose of the role is to support the team in delivering all aspects of credit control across the University. This will include ensuring the Universities debt policies are adhered whilst dealing with student/customer accounts. Answering phone calls and responding to written correspondence in relation to overdue accounts. Liaising with internal departments regarding overdue debts to ensure our records are accurate. Discuss and agree alternative payment plans where this is permitted. Assist in the preparation of debt files for referral to debt collectors. The role will involve working with all levels of staff across the University and close liaison with our student billing team, Treasury team and accounts payable team. This is a hybrid role so will involve a minimum of 2 days in the office each week. From early 2025 the base location for this role will change from our Durham City Centre site to our exciting new professional services hub based at Boldon House. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House will bring several professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more about this project, please visit this webpage: Boldon House - Durham University. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits: • 27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days per year. The University closes between Christmas and New Year, • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies., • Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • On site nursery is available plus access to holiday camps for children aged 5-16., • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers)., • There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities., • The opportunity to take part in staff volunteering activities to make a difference in the local community, • Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions., • We offer generous pension schemes. Discover more about our total rewards and benefits package here. Durham University is committed to equality, diversity and inclusion. Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply To be considered for this role, here are the skills/experience we're looking for: Qualifications/Experience 1. Five GCSE's at least Grade C or level four (or equivalent) including English Language and Mathematics or equivalent experience., 2. Experience of working in a busy office environment, preferably within a large organisation with credit control experience, delivering front line administrative services, across a high volume of transactions & queries., 3. Experience of communicating effectively with customers (in person and in writing) including experience of telephone collections., 4. Demonstrable ability to proactively work with team members to ensure the delivery of high-quality services., 5. Experience of working on the front line with service delivery, and the ability to work under pressure and meet tight deadlines without compromising on quality., 6. Experience of large ERP system, such as Oracle/ SAP Skills/Abilities/Knowledge 7. Excellent oral and written communication skills including the ability to draft routine credit control correspondence, and a good telephone manner., 8. Ability to develop effective working relationships, both internally and externally to effectively network and exchange advice and information for development purposes., 9. Ability to be assertive and persuasive with good negotiation skills., 10. Ability to deal with difficult conversations and diffuse confrontational situations over the phone and in person., 11. Ability to solve problems as part of a team and resolve issues, plan solutions, and make pragmatic decisions., 12. Demonstrable ability to provide advice and guidance to a range of customers and colleagues., 13. Strong digital competence with demonstrable skills in using core digital tools including internet, email, digital communication tools, Microsoft 365 applications, digital booking system, project planning., 14. Experience of working with debt collection agencies and preparing cases for referral., 15. Evidence of personal development to maintain skills. Desirable Criteria 16. Knowledge or experience balance sheet reconciliation., 17. Experience of working within the higher education sector. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria we would also urge you to provide any relevant evidence. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails What you are required to submit: • A CV, • A covering letter which shows examples of how you meet all of the criteria within the Person Specification Contact details If you would like to have a chat or ask any questions about the role, Gemma Waggott would be happy to speak to you. She can be contacted via email at or telephone 0191 3496036 Typical Role Requirements Here are the kind of activities that you'll be asked to undertake and ways in which you'll be expected to operate. Service Delivery • Show a commitment to equality, diversity and inclusion and the University's values., • Provide an excellent and timely service to our students, your colleagues and anyone else you come across as part of your role., • Use your experience and problem-solving skills to resolve routine issues with things relevant to your role such as payment queries and provide information and updates to help your team find solutions., • Collect, organise and record data and information accurately and provide reports as required., • Promote positive wellbeing arrangements which benefit you and your team., • When carrying out your role, use and apply relevant professional and regulatory standards [e.g. data protection] when managing data., • Use standard office-based devices and applications such as word, excel and power point to deliver services., • Update guidance on standard operating procedures followed by the team., • Assist in arranging team meetings and room bookings for the credit control team. Teamwork • Resolve queries and respond to requests for information and advice and bring any complex issues to the attention of more experienced team members., • Help your team organise and provide administrative services that support key activities undertaken within your service and contribute to team planning activities., • Help your team ensure that products and services are adapted in response to feedback and to meet changing demands. Communication/Liaison • Seek feedback from students, staff and anyone else that you come across as part of your role on their requirements from your service to ensure that their reasonable expectations are being met., • Record information [e.g. changes in customer contact details] and respond to queries which you receive., • Liaise with staff in other areas, professional organisations and agencies to ensure that services are being delivered in an efficient and collaborative way., • Liaise with external suppliers, contractors, specialists and service providers to plan the delivery of services and events., • Provide support for meetings, working groups and committees, such preparing and sending documents for meetings, drafting reports and taking minutes., • Any other reasonable duties. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

Job Title: Electrical Building Services Engineer Department: Estates and Facilities Directorate, Projects and Infrastructure Grade: Grade 7 Salary range: £38,784-£46,049 Working arrangements: Full time (nominal 35 hours) Permanent Evenings and weekend working, as business needs There may be a requirement to participation in an out-of-hours on-call rota, relevant to area of work Hybrid working (minimum of two days per week onsite, depending on business needs, after an initial training/induction period) Closing date: 7th January 2026 (please note, applications will be reviewed and shortlisted throughout the advertising period and if it is possible to recruit prior to the closing date, the advert will close immediately). The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things professionally and personally. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. The Role and Department The Projects & Infrastructure team is responsible for the construction project delivery across all campuses forming the Durham University estate. The team manages a large capital programme from inception to completion, delivering projects on budget, on programme and to a high standard of quality. The improvement in facilities supports academic research and enhances the student experience. As Electrical Building Services Engineer, you will effectively manage the provision, alteration and upgrade of the University's electrical infrastructure for the successful delivery of a range of projects/programmes, ensuring all works are carried out to the required quality standard, adhere to best practice principles and are compliant with current statutory/safety requirements and approved codes of practice. You will deliver a professional, customer-focussed electrical engineering support service to all stakeholders, to facilitate the provision of a safe, effective and reliable electrical infrastructure specific to the needs of the University. The Estates and Facilities Directorate provides essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses. Further information about the role and responsibilities is at the bottom of this job description. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University, you will also receive access to the following fantastic benefits: • 30 days annual leave, in addition to 8 public holidays and 4 customary days per year - a total of 42 days per year., • The University closes between Christmas and New Year., • We offer a generous pension scheme. As a new member of staff you will be automatically enrolled into this University Superannuation Scheme (USS., • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies., • There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities., • Lots of support for health and wellbeing including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • On site nursery is available and children's clubs in the summer holidays., • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers)., • The opportunity to take part in staff volunteering activities to make a difference in the local community., • Discounts are available via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions., • A salary sacrifice scheme is also available to help you take advantage of tax savings on benefits., • If you are moving to Durham, we can help with removal costs and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas. Durham University is committed to equality diversity, inclusion and values Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Essential Criteria Qualifications/Experience 1. Educated to HNC/D in an electrical building services/engineering related discipline, or equivalent work-based experience in an electrically-biased technical role., 2. Experience of working in the built environment in an electrical supervisory, technical manager or engineering design role., 3. Experience of delivering electrical infrastructure works including managing project/design teams and contractors on capital and revenue projects., 4. Experience of providing electrical specialist advice and guidance to a range of customers and colleagues, including more senior colleagues., 6. Sound technical knowledge in the design, installation, operation and maintenance of electrical engineering building services., 7. Excellent spoken and written communication skills including the ability to develop effective working relationships, both internally and externally., 8. Strong digital competence including Microsoft 365 applications., 9. Committed to continuing professional development to maintain professional recognition., 10. Professional knowledge and experience of electrical installation compliance and regulations within the construction industry., 11. Competent at formulating and writing technical reports., 12. Ability to solve problems and decide on and plan appropriate solutions., 13. Ability to play a key role in the delivery of MEP infrastructure projects., 14. Knowledge and experience of health and safety, including CDM regulations, Electrical Safe Systems of Work, Elecricity at Work Regulations risk assessments, etc., 15. Knowledge and experience of ensuring compliance with regulatory and organisational policy and guidelines Desirable Criteria 1. Educated to degree level or equivalent in a relevant discipline., 2. Hold or working towards full membership of a relevant professional institute i.e. CIBSE, IET., 3. An understanding and working knowledge of high voltage distribution/networks., 4. Conversant with developments in sustainability with experience of developing and delivering low energy strategies. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. It will be at the discretion of the recruiting panel as to whether they will also consider any desirable criteria, but we would urge candidates to provide evidence for all criteria. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points throughout the selection process, via automated emails from oure-recruitmentsystem. Please check your spam/junk folder periodically to make sure you have not missed any of our updates. What you need to submit • A CV, • A supporting statement which outlines how you meet the essential criteria within the Person Specification. Contact details For a chat about the role or any further information please contact Dave McCaffery, . Further information about the role Typical Role Requirements Service Delivery/Development • Show a commitment to equality, diversity and inclusion and the University's values., • Actively participate in all stages of the design development process on capital, minor and refurbishment projects, from conception, formulating the electrical building services design brief, to ensuring the optimal design solution, system integration and quality standard for electrical building services engineering is realised., • Provide specialist advice and guidance relating to your professional area of expertise in line with the University's policies, regulations and values., • Manage the delivery of electrical engineering projects across the University, from inception to completion, to a high standard, adhering to established project procedures., • As an integral part of a project team, provide an electrical building services engineering support service to Construction Project Managers and Senior Construction Project Managers, as required, to influence and inform design strategies, system selection and quality standards to facilitate effective and successful project delivery., • Monitor and report on the performance of electrical consultants and contractors providing appropriate feedback to facilitate the review process and achieving optimum performance., • Liaise with client departments and colleges to prepare and develop electrical engineering design briefs, undertaking feasibility and option appraisal exercises where appropriate. Translate clients' needs into high quality schemes within defined areas of responsibilities and budget constraints., • Maintain and update the electrical aspects of the University's 'Building Engineering Services Design Guidelines', applying best practice principes to achieve optimal engineering design solution., • Ensure safe working practices by monitoring and updating risk assessments and safety procedures and safe systems of work., • Undertake the role of an Authorised Person Electrical Low Voltage (APLV) and effectively implement the University's Electrical Safety Rules and Procedures, appropriate training will be provided where necessary. Planning and Organisation • Plan, manage and deliver assigned projects and activities using appropriate techniques, tools and protocols, to deliver agreed objectives and solve any problems which you encounter., • Formulate and issue concise and accurate electrical building services engineering briefs and project documentation, to consultants and/or contractors, for the provision of professional services and/or supplier services in line with the University's procurement procedures., • Programme and monitor projects, and other key activities across the University., • Seek feedback from staff, students and other key stakeholders so that service provision is being planned and adapted to meet customer expectations and future needs., • Assist colleagues to achieve operational service requirements, planning, carrying out and documenting evaluations and tests, to ensure customer requirements are met., • Within defined area of responsibility, manage project budgets, cash flow, risk registers, stakeholders, contract management and reporting processes., • Maintain an awareness of current policy for University business goals, such as widening participation and access, and provision of advice using specialist knowledge., • Apply theory and practice, from academic and professional development and previous knowledge. Communication/Liaison • Promote and foster positive and highly collaborative approaches to problem solving and project implementation, helping to motivate, mentor and coach project team members, and keeping abreast of legislation, approved codes of practice, industry standards and best practice., • Use your operational expertise to lead and participate in business meetings, working groups and sub-committees., • Provide regular status reports on projects and ongoing work to colleagues, services users and managers, highlighting any risks and contingency plans., • Interact and collaborate with other specialists across the University to ensure the integrity and delivery of consistent services., • Promote and encourage a collaborative approach to problem solving, project delivery and decision-making, in order to motivate, mentor and coach less experienced project staff and deliver an excellent customer experience, in accordance with policy and procedures., • Create positive working relationships, including internal and external networks, using your networks to increase your knowledge and skills and swap information with peers., • Work collaboratively across the organisation and/or externally with colleagues and stakeholders, to deliver a service., • Support the capture of business requirements from users and work with colleagues to translate these into recommendations for future service provision., • Working closely with the Health and Safety Business Partners, oversee health and safety issues, to ensure compliance with statutory requirements, Estates and Facilities processes and best practice., • Provide advice and guidance to resolve problems and queries for a broad range of service users., • Provide demonstrations and instruction to others outside the team., • Any other reasonable duties. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement, which provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

Our client is seeking to recruit an experienced Assistant Site Manager (New Build Housing) support the Site Manager in the progression quality and innovation of our clients new build housing developments. This requires the coordination of all information to allow the development to run through from initial conception to full completion endeavouring to ensure that all properties are completed within the site programme and budget whilst adhering to safe construction processes of the NHBC and building regulations at all times. Core Responsibilities: • Understanding the Health & Safety requirements and policies relating to the safety of all colleagues customers external partners and operations under your control and ensure that they are fully and correctly implemented in accordance with the appropriate risk assessments and / or method statements., • Support in the management of the onsite construction and customer care responsibilities ensuring that the effective compliance control and deployment of the construction and onsite customer care activities as per the company policies and processes., • Assist in managing the working partnerships with Housing Associations third party providers and subcontractors to ensure that all contractual terms are met., • Assist in the management of the site to maintain and deliver its build programme in accordance with budgets and forecasts., • Assist in the management and supervision of all onsite labour and sub-contract activities ensure the compliance with all Helath & Safety standards., • Monitor and assist in the management of site waste in accordance with the Group policies and processes and ensure compliance with sub-contractors., • At all times comply with reponsibilities under the companys health & safety and environmental and corporate responsibilities policies and all other policies procedures and instructions., • Assist in promoting community engagement on the development., • Any other duties as reasonably requested., • Maintain all company administration procedures as required. The ideal candidate will have previous experience working on high volume new build housing devlopments with an extensive knowledge and experience of managing labour only groundworkers / subcontractors as well as possessing: • Full UK Driving Licence., • Excellent knowledge of construction build programmes., • Strong commercial awareness., • Comprehensive knowledge of construction processes., • Experience of successfully delivering customer service requirements., • Awareness of codes of practice e.g. NHBC building regs etx. Qualifications and Training • Relevant qualification or good experience in Construction Management CSCS card as a minimum., • SMSTS Card Holder., • First Aid at Work., • Scaffolding CISRS. Benefits: • Generous Holiday Entitlement of 26 days per annum Bank Holidays., • Choice of company car / car allowance., • Discretionary bonus scheme., • Holiday Buy Back Scheme., • Company Pension Scheme., • Private Medical Insurance Scheme., • Life Assurance Scheme., • Share Plan Purchase., • High Street / Store Discounts. If you would like to apply for this position please call Tower Staff Construction on (office hours 9:00 to 5:00) out of office hours or email us a copy of your CV. Tower Staff Construction LTD welcomes job applications from all suitably qualified candidates. We regret however that we are unable to offer employment to anyone without documented proof of their right to live and work in the UK. Required Experience: Manager Key Skills Invoicing,Hematology,Commercial,F&B,Biotech Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 38907 - 50000

Our client is seeking to recruit an experienced Site Manager (New Build Housing) to plan manage and lead all on site construction and customer care activities to support the progression quality and innovation of delivering a successful development from initial site commencement to full completion. You will be responsible for planning managing and building in line with site plans ensuring that all site construction at all times is in line with the site programme budget safety requirements Build WIP targets NHBC Building Regulations and five star quality to all homes. Main Responsibilities: • We are looking for proactive leaders who positively influence teams and who can strongly communicate across all departments both on and off site. You will reinforce directions set out by the construction director helping deliver the development safely and on schedule., • Manage the Construction Team on site ensuring the effective compliance management and deployment of the on site construction and customer care activities to deliver quality products and customer / external partner experience on time within budget and as per company policies and procedures., • Managing the Health & Safety requirements and policies relating to the safety of all colleagues customers external partners and operation under your control and ensure that the are fully and correctly implemented in accordance with the appropriate risk assessments and / or method statements., • Managing the working partnerships with Housing Associations third party providers and Subcontractors to ensure that all contractual terms are met., • Engage fully with and manage the process of determining and agreeing build activities which are technically safe sound and economic whilst meeting pre-determined construction and customer care and quality care standards with a Right First TIme approach., • Manage and effectively supervise all onsite labour and sub contract activities ensuring the provision of adequate information and compliance with pre-determined quality and H & S Standards., • Monitor H & S / HR Training to ensure that all site based team members are fully competent and qualified to conduct their roles working closely with the Regional Build Administrator to organise relevant training and have an up to date training matrix record whilst ensuring to make suitable arrangements for training to be conducted in a time efficient manner., • Managing the engagement and performance of full on site construction teams under your control including colleague and subcontractors ensuring to identify and manage any performance problems appropriately and in accordance with quality and HR policies / processes., • Manage the development to maintain and deliver its build programme in accordance with budget / forecast / cashflow reporting any potential increase or savings in expenditure to the contracts manager and commercial teams., • Actively manage communications and operational interfaces with customers and internal and external stakeholders., • Effectively promote customer focused culture and approach to all on site activities., • Manage materials and waste in accordance with the Group policies and processes., • Assist in the production of key status reports and updates on all KPIs relating to construction and customer care., • At all times comply with environmental policies procedures and instructions., • Actively comply with the corporate responsibility policies procedures and instructions., • Actively comply with all corporate responsibility policies and promote community engagement on their development and in their local community., • Any other duties as reasonably requested. The ideal candidate will have previous experience working on high volume new build housing devlopments with an extensive knowledge and experience of managing labour only groundworkers / subcontractors as well as possessing: • Full UK Driving Licence., • Excellent knowledge of construction build programmes., • Strong commercial awareness., • Comprehensive knowledge of construction processes., • Experience of successfully delivering customer service requirements., • Awareness of codes of practice e.g. NHBC building regs etx. Qualifications and Training • Relevant qualification or good experience in Construction Management CSCS card as a minimum., • SMSTS Card Holder., • First Aid at Work., • Scaffolding CISRS. Benefits: • Generous Holiday Entitlement of 26 days per annum Bank Holidays., • Choice of company car / car allowance., • Discretionary bonus scheme., • Holiday Buy Back Scheme., • Company Pension Scheme., • Private Medical Insurance Scheme., • Life Assurance Scheme., • Share Plan Purchase., • High Street / Store Discounts. If you would like to apply for this position please call Tower Staff Construction on (office hours 9:00 to 5:00) out of office hours or email us a copy of your CV. Tower Staff Construction LTD welcomes job applications from all suitably qualified candidates. We regret however that we are unable to offer employment to anyone without documented proof of their right to live and work in the UK. Required Experience: Manager Key Skills Computer Skills,Lean,Management Experience,Process Improvement,Warehouse Distribution Experience,OSHA,Process Management,Training & Development,LIHTC,Leadership Experience,Property Management,Supervising Experience Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 23940 - 67181

Customer Development Manager (North East) Full time permanent Extensive UK travel in and around Yorkshire Durham Northumberland Tyne & Wear Cleveland and Lincolnshire for face-to-face meetings along with customer entertainment. We have an exciting opportunity for a Customer Development Manager to join our market leading sales team. The successful applicant will work as part of the Regional Sales team managing clients within a designated region of the UK proactively securing new business whilst focusing on maximising and delivering both Import and Export target volume delivering revenue and TEU driven KPIs Due to the nature and demands of the Regional Sales role an agile approach to working forms part of the package/ return for a competitive salary company car plus other generous benefits we are looking for a self-motivated organised individual with great people skills who is looking for a career with a company that prides itself on being Employer of Choice within the shipping industry. At MSC UK our aim is to provide a market leading service to our customers whilst embodying our company values throughout their journey with us. How you will help us and what you can expect • High level account management developing opportunities by customer, • Focus on TEU growth profitability upselling all MSC products and customer profiles, • Regular reporting on customer performance and delivery of budget expectations, • Extensive UK travel in and around Yorkshire Durham Northumberland Tyne & Wear Cleveland and Lincolnshire for face-to-face meetings along with customer entertainment, • Proactive customer contact to build relationships and update on MSC services and products in line with overall strategy, • Meet agreed KPIs including Pipeline management and CRM updates, • Contribute to a positive work climate through a flexible attitude to work supporting colleagues and living MSCs brand values, • Manage individual performance implementing improvement plans to create a high-performance culture, • Set budgets for specified accounts for both Imports and exports, • Home Based but primarily on the road visiting customers across the sales territory, • Proven background in container shipping / logistics essential, • Experience in key account management, • Drive to build relationships with current client base whilst increasing the portfolio of accounts and new customers, • Previous experience in setting and working to budgets, • Proven record in sales and Key Account Management, • Proactive analytical results driven with ability to manage deadlines, • Excellent communicator and sound negotiating skills at all levels and can track and hunt potential new business, • Excellent verbal written communications and presentation skills with data analysis, • A positive attitude to solving business issues working closely and collaborating with departments across the whole business What youll get from us is encouragement support and the chance to develop yourself in a dynamic and fast-paced environment. As a family company its our inclusive culture that allows us to successfully collaborate and thrive. • Competitive salary, • Company car, • Private Health and Dental Care, • Generous pension scheme, • Life Assurance 4x salary, • 25 days a day to take on Christmas Eve or New Years Eve, • On-site artisan restaurant in Ipswich, • Cycle to work scheme, • Flu vaccines and eye care vouchers, • Buy or sell holiday scheme (opportunity to buy or sell up to 5 days), • Christmas club saving, • MSC Cruises friends and family discount, • Full induction and training provided, • Learning and development opportunities We pride ourselves on being the employer of choice within our industry. We are a family company and our family values feed into everything we do. We are passionate about what we do we challenge ourselves to achieve excellence and we are tenacious in overcoming obstacles. Through working together with passion and enthusiasm we provide a unique experience for our customers. We are in continuous evolution. We strive for the most innovative solutions to embrace change always respecting safety and the environment. Our mission is to provide our people with personal fulfilment and enrichment. We are committed to sharing our knowledge delivering training and support; enabling our peoples professional growth. We ensure fair opportunities through providing long-term career development embracing diversity and valuing all cultures. Diversity bringing strengths through different viewpoints experiences & approaches. WHAT WORKING FOR US MEANS We pride ourselves on being the employer of choice within our industry. We are a family company and our family values feed into everything we do. We are passionate about what we do we challenge ourselves to achieve excellence and we are tenacious in overcoming obstacles. Through working together with passion and enthusiasm we provide a unique experience for our customers. We are in continuous evolution. We strive for the most innovative solutions to embrace change always respecting safety and the environment. Our mission is to provide our people with personal fulfilment and enrichment. We are committed to sharing our knowledge delivering training and support; enabling our peoples professional growth. We ensure fair opportunities through providing long-term career development embracing diversity and valuing all cultures. Diversity bringing strengths through different viewpoints experiences & approaches. MSC VALUES We are a Family Company We have Passion We Care for People We are in Continuous Evolution We believe in Equal Opportunities Documents Required Experience: Manager Key Skills Business Development,Company Policies,Customer Service,Financial Performance,Revenue Growth,Oversight,Regional Sales,Account Management,Project Management,Product Line,Ensure Compliance,Human Resources,Procedures,Sales Goals,Direct Reports Employment Type : Unclear Experience: years Vacancy: 1 Yearly Salary Salary: 50001 - 999999999

• Service serve food and beverages to guests in a friendly and professional manner. Ensure that guests needs and requests are efficiently and effectively addressed, • Customer Service - provide excellent service by being attentive to guests needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner, • Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment, • Adherence to Regulations - comply with health and safety regulations as well as any specific food service or catering guidelines established on location, • Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas Qualifications : • Have a contagious passion for food and/or customer service, • You draw satisfaction from working within a collaborative and inclusive team environment, • Ability to adapt to challenges and opportunities with a solution-oriented perspective, • Previous experience in a similar role especially in the food service industry is often a plus, • Some knowledge of food safety and sanitation practices, • Works according to the BaxterStorey core values Additional Information : For almost 20 years for every client in every location (whether thats an office stadium cathedral or university) we have created beautiful spaces exciting menus and friendly teams so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people means that we always strive to supercharge our teams careers. Better is a daily habit that sits deep within our DNA meaning learning will be front and centre of your experience working with us. Join us and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better we never settle never compromise never follow. We lead the way blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat motivating and inspiring. Our love for what we do radiates through our food and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example protecting the planet and supporting local communities. Interested Even if you dont meet all requirements wed like to hear from you. If you are motivated and hungry to learn we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages abilities gender identities sexual orientations races religions and socio-economic backgrounds. BaxterStorey is committed to encouraging equity diversity and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to set the standard and to be recognised for having the most inclusive culture in hospitality. Join us and bring your unique perspective to our team. Remote Work : No Employment Type : Full-time Key Skills Restaurant Experience,Hospitality Experience,Assistant Manager Experience,Management Experience,Accounting,Conflict Management,Computer Literacy,Hotel Management,Leadership Experience,P&L Management,Supervising Experience,Restaurant Management Experience: years Vacancy: 1

Sharpsmart Transport Team is at the very centre of our business providing an essential service to our Healthcare Customers. We are now expanding our team in Spennymoor have an opportunity for an experienced Transport Manager to join and lead this growing team. The Transport Manager will undertake depot responsibility for the management of Driver and Vehicle compliance. You will deliver an efficient and effective collection service taking the lead on the integration of new services and customer roll outs demonstrating commercial awareness and the ability to liaise with key internal and external stakeholders. • Operational transport compliance, • Scheduling analysis and planning and out of hours responses, • Incident investigation and assist in the disciplinary processes accident and incident investigations driver training and auditing, • Performance management absence management KPI setting and 121s and Interviewing, • Support will be given to the National Transport Manager on vehicle and supplier procurement and supply., • Liaison with internal department and external third parties, • Submit Transport updates and reports to Senior Management Team, • Transport Employee Recruitment & Development, • Health and safety, • CPC Qualification/ADR Knowledge, • Minimum 2 years experience in a similar transport management role with strong understanding of Transport Compliance, • Experience of vehicle routing and excellent geographical knowledge for the North East region, • Experience of building relations and working with drivers on a daily basis, • Strong organisational skills with the ability to multitask and prioritise, • People Management including hiring performance management absence management disciplinary actions, • Excellent PC skills including Microsoft packages with Intermediate Excel skills, • Full UK Driving License, • Working hours Monday to Friday 7am to 5pmWe may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us. Required Experience: Manager Key Skills Endpoint Security,Fitness,Accomodation,ABAP,Import & Export,Data Analysis Employment Type : Full-Time Experience: years Vacancy: 1

Bureau Manager Tesco Travel Money Catterick Job Type: Permanent Hours per week: 37.5 Salary:27495 Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team you will receive a monthly or weekly rota. Benefits: • A comprehensive voluntary benefits package which provides discounted corporate rates to a wide range of insurances such as Private Medical Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens) Allergy Intolerance and Other Health Tests., • Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical mental and financial., • A wide range of employee discounts provided by Bravo Benefit, • Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime, • 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex as well as the option to sell days, • Opportunity to earn a monthly bonus on top of base salary for hitting targets, • Pension with a great Pension Provider Scottish Widows. Current Job Not Taking You Places Exchange your job for a new career with limitless destinations at Travelex. Travelex attributes its success and growth down to its hard-working people. Its their desire to deliver exceptional results service and positive experiences to our customers every day that sets us apart from the rest. If you see yourself as a natural leader who can galvanise people and showcase best practice but also mentor from behind the scenes to orchestrate a dynamic and efficient team we want you as our next Bureau Manager. As an integral part of Tesco Travel Money you will be placed on-site in one of our bustling Bureaus situated within an Tesco retail store. Thousands of customers will step foot through the door each day with many looking for help and guidance on all aspects of foreign exchange. We want to not only be the preferred provider of foreign exchange but we also want to lay down a marker when it comes to being at the forefront in delivering detailed and concise advice paired with an exceptional customer and buying experience. This is where we need people like you to join the business and help us achieve our vision. What will you be doing • Managing a team of Travel Service Partners ensuring each member of the team strives to deliver the best possible customer experience to every customer who transacts with Tesco, • Nurturing and mentoring the team to maintain high levels of customer service and enable Travel Service Partners to perform to the best of their ability with the best training available, • Focusing and reviewing customer feedback service levels and the ability of the Travel Service Partners to implement processes and solutions that improve outputs and achieve objectives, • Engaging with customers to process all foreign exchange transactions accurately and efficiently, • Delivering on key performance goals both procedural operational and customer focused, • Utilising your keen eye for detail to process daily online FX request and deliveries, • Implementing and driving best legal practice and regulatory standards whilst adhering to Travelex compliance procedures to ensure operational compliance and efficiency What do I need to have • A passion for leading - Youll know what it takes to galvanise and lead dynamic and diverse teams to deliver on targets and business objectives putting in place effective processes and procedures to achieve your goals., • Great communicator and motivator Youll find talking with people and building relationships comes naturally to you. Youll not only be a great talker but a good listener who is understanding of people and their needs. We know people perform better when they feel valued and heard., • Great customer service matters to you You know what good service looks like you understand the ramification of delivering bad service and a poor customer experience so you make it your goal to deliver exemplary service in every interaction., • Desire to succeed Youll have the drive and vision to want to make a difference to enjoy what you do care about the impact you have and the way you make people feel. What does the interview process look like Step 1 Our team of Talent Acquisition Partners or Bureau Managers will review your application and get in touch with you if they think your experience fits the brief and conduct an initial screening call. Step 2 Youll then be invited to an online interview with one of our Talent Acquisition Partners. Here well give you more insight into Travelex and the role whilst finding out a bit more about you. Given youd be working with vast amounts of money on a regular basis there will also be a small numerical and accuracy test too thatll youll complete. Step 3 If successful you will then be invited to visit the bureau where you will meet with the Area Manager face-to-face and have the opportunity to see what the working environment looks like. The Bureau Manager will be able to tell you more about the day-to-day responsibilities and answer any remaining questions you have. Step 4 If the bureau visit goes well well reach out and offer the opportunity to join Travelex as our newest employee. If youre unsuccessful well still reach out to you to provide detailed feedback. We owe you that much as an employer whos dedicated your time to meet with us. Please note as part of the onboarding process you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process. About Travelex We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers access to international money however and whenever. Exciting We think so! Your journey starts here so take the first step to become part of the Travelex Team by clicking apply! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion colour national origin gender sexual orientation age marital status veteran status or disability status. #Yorkshire Required Experience: Manager Key Skills Administrative Skills,Time Management,Policy Development,Listening Skill,Leadership skills,Organizational Skill,Oversight Management,Communication,Legislature Development,Legal & Compliance,Relationship Management,Strategic Thinking Skills,Team Player Spirit,Management Skill,Problem Solving Skills Employment Type : Full-Time Experience: years Vacancy: 1

Toshiba Global Commerce Solutions is seeking a Service Offerings Project Manager. The Project Manager for Services Offerings will plan schedule monitor evaluate and coordinate stakeholder interactions across all assigned projects ensuring they meet established timelines and business objectives. The Project Manager develops and manages the projects change control procedures and effectively utilizes all available methodologies and tools culminating in client acceptance of the new service offerings. The Project Manager conducts project progress reviews with the management team and other internal stakeholders providing clarity contingency and problem resolution plans as required. The position requires some experience in translating a matrix of market analysis data pricing proposals and Business Partners requirements into service offerings driven by detailed project plans via the use of Project Management disciplines. Required Qualifications: • Bachelors degree with 2 years of related experience or equivalent combination of education and experience., • Fluent in English; working-level Spanish is desirable., • Proven ability to work collaboratively within project teams and influence outcomes., • Proficiency in MS Project and Smartsheet for project tracking and management., • Advanced skills in MS Office Suite (Excel PowerPoint Word)., • Strong written and verbal communication abilities., • High sense of urgency and commitment to driving issues to resolution., • Ability to meet deadlines and deliver high-quality work., • Skilled in multitasking and prioritizing assignments effectively., • Strong relationship-building and interpersonal skills., • Experience in gathering and documenting functional requirements., • Customer-facing experience and service-oriented mindset., • Background in services delivery or operations., • PMP Certification or a demonstrated plan to obtain it., • Focused on customer satisfaction and continuous improvement., • Experience in Product Management or Offerings Management. Project Management & Execution • Develop and manage detailed project plans resource allocation stakeholder engagement and KPI tracking for Services offerings and innovation initiatives., • Lead task assignments team meetings and internal/external status updates., • Produce and maintain project documentation manage vendors and negotiate contracts., • Monitor day-to-day project activities identify issues and drive resolution., • Manage change control processes and track cost/schedule/resource variances. Customer & Partner Engagement • Maintain frequent interaction with Toshiba customers and business partners., • Collaborate with internal teams including Channel Cost-Analysis Pricing and cross-functional Hardware Software and Services teams to ensure alignment., • Ensure deliverables meet or exceed market expectations. Strategic Planning & Collaboration • Independently build complex project plans with minimal guidance., • Interface with leadership and external teams to ensure successful execution. Service Offerings Development • Translate market analysis pricing strategies and partner requirements into viable service offerings., • Contribute to the creation of new revenue streams through innovative service design., • Align offerings with customer and partner needs to drive adoption and sales., • Ensure financial and strategic viability through cross-functional collaboration. About the Company: Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park NC providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowes Foods earned fuel rewards at Kroger or just paid for purchases at retailers such as Walmart Michaels Carrefour The Gap Calvin Klein Boots Cencosud BJs or Costco These are just a few examples of our in-store solutions and impressive customer base that made us the worlds installed market share leader. The nature of retail is changing quickly so if you share our Together Commerce vision of a seamless two-way participatory shopping experience lets get together to drive the new economy. Toshiba Global Commerce Solutions Inc. offers a competitive salary and generous benefits package including the following: Group health coverage (medical dental & vision) Employee Assistance Programs Company provided life insurance Employee discounts Generous paid holiday schedule paid vacation & sick/personal days EEO: Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age ancestry color religious creed disability marital status medical condition genetic information military or veteran status national origin race sex gender gender identity gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email to request an accommodation DIVERSITY EQUITY & INCLUSION: We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore were committed to Diversity Equity and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach Foster Belonging Unleash Opportunity Diverse Cultural Engagement and Culture of Transparency). Were passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c) Required Experience: IC Key Skills Restaurant Experience,Kitchen Experience,Dealership Experience,Food Safety Experience,Management Experience,Auto Service Management,Maintenance,Operations Management,Cash Handling,Leadership Experience,Supervising Experience,Automotive Service Employment Type : Contract Experience: years Vacancy: 1

Salary: 30000.00-35000.00 pa depending on experience Role type: Full Time Location: North Tyneside Reporting to: Senior Contracts Manager A van is provided for travel to project sites. A full clean drivers license is required. Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015 Hometree began its journey in the home cover market. Today We are spearheading the shift towards a future where home energy systems are decentralised digitised and reliant on renewable sources such as heat pumps solar panels batteries EV chargers and smart controls. This innovative approach is not just about sustainability; its about empowering homeowners to manage their energy more efficiently and cost-effectively thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here youll contribute to offering flexible financing options that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions and we need passionate individuals to support them at every step. Join us during this exciting time and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Geowarmth are award-winning experts in the installation of carbon neutral home heating and energy solutions. From heat pumps and solar panels to underfloor heating and EV charging points we have over 20 years of experience delivering practical solutions. With a highly skilled and experienced team we have been trusted to work on delicate and complex projects at numerous World Heritage Sites. In 2024 we became part of Hometree Group a leading UK residential home energy services company paving the way for a brighter future in the home. By joining Hometrees mission to help millions of homeowners look after their homes and transition to lowe-carbon living in addition to installation we now also provide comprehensive servicing financing and maintenance to make it easier to look after your home and ensure a greener future. Join us during this exciting time and play a pivotal role in a business that supports sustainable homeownership. 85m Capital Raised - Weve raised over 85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 5 Acquisitions - Weve expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm) home cover (Your Repair) and installations energy services (Geowarmth The Little Green Energy Company and IMS). 100k Homes Covered - We cover over one hundred thousand homes across the UK 250 Employees - We have over 250 passionate employees transforming the industry across the Group one home at a time As a Solar Panel Installer at Geowarmth you will be responsible for installing and maintaining renewable energy systems with a primary focus on solar PV and solar thermal technologies. Your role will involve working on a diverse range of projects from small residential installations to large-scale commercial systems. This position will require travel across the North of England with occasional overnight stays depending on project locations. Geowarmth provides accommodation and overnight allowances as needed. Responsibilities: • Installation and Maintenance: Install test and maintain solar PV and solar thermal systems to the highest quality standards., • System Commissioning: Ensure that installed systems meet performance specifications and comply with relevant regulations., • Customer Interaction: Provide excellent customer service explaining system operations and answering client queries where necessary., • Site Management: Work effectively on various types of projects including domestic commercial and new-build environments., • Health and Safety: Adhere to all health and safety guidelines to ensure a safe working environment for you and your team., • Technical Expertise: Experience in installing solar PV systems solar thermal systems and related electrical work., • Roofing Experience: Skilled in installing repairing and maintaining various roofing materials and systems., • Electrical Knowledge: Understanding of electrical components wiring and system integration., • Problem-Solving: Ability to diagnose and resolve installation or maintenance issues efficiently., • Physical Fitness: Comfortable working at heights and handling equipment safely., • Attention to Detail: Ensuring installations meet performance and safety standards., • Teamwork: Effective collaboration with colleagues project managers and other trades., • Customer Service: Clear communication and professionalism when interacting with clients., • Health & Safety Awareness: Knowledge of industry safety practices and regulations., • Adaptability: Willingness to travel and stay overnight for projects as needed., • 22 days annual leave (plus bank holidays), • Company pension We promise to give you the same opportunities as everyone else and we wont discriminate against you at any point in the hiring process or the working day. This includes how we source talent our interview process our conditions of employment feedback and everything in between Key Skills Clerical,Diploma,Foreclosure Paralegal,Flight Operations,Construction Equipment Employment Type : Full Time Experience: years Vacancy: 1 Yearly Salary Salary: 30000 - 35000

Salary: 35000 - 45000 pa depending on experience Role type: Permanent Location: North Shields Reporting to: Installations Manager Geowarmth are award-winning experts in the installation of carbon neutral home heating and energy solutions. From heat pumps and solar panels to underfloor heating and EV charging points we have over 20 years of experience delivering practical solutions. With a highly skilled and experienced team we have been trusted to work on delicate and complex projects at numerous World Heritage Sites. In 2024 we became part of Hometree Group a leading UK residential home energy services company paving the way for a brighter future in the home. By joining Hometrees mission to help millions of homeowners look after their homes and transition to lowe-carbon living in addition to installation we now also provide comprehensive servicing financing and maintenance to make it easier to look after your home and ensure a greener future. Join us during this exciting time and play a pivotal role in a business that supports sustainable homeownership. As a Senior Heat Pump Engineer you will take a leading role in the installation commissioning and maintenance of high-performance heat pump and emitter systems. Youll ensure all projects are delivered to the highest standards of quality efficiency and client satisfaction. Alongside your technical duties you will mentor and support junior members of the installation team promoting best practices and developing their skills. This role requires a proactive hands-on professional with strong problem-solving abilities attention to detail and a commitment to safety and excellence. Responsibilities: • Leadership & Mentorship: Lead by example and mentor junior engineers providing technical guidance on-the-job training and support to maintain high installation and service standards across the team., • Project Delivery: Manage and execute complex installation and commissioning projects for heat pump and emitter systems ensuring work is completed on time to specification and to the highest quality standards., • Technical Expertise: Perform and oversee system installations including underfloor heating radiator systems pipework and associated electrical and plumbing connections., • Maintenance & Servicing: Conduct planned maintenance diagnostics and performance assessments on existing systems to ensure efficiency reliability and compliance., • Troubleshooting & Repairs: Lead fault-finding and repair work on electrical and plumbing issues providing expert solutions and preventing recurring problems., • Quality & Compliance: Uphold company and regulatory standards ensuring all work is documented accurately inspected thoroughly and meets required performance benchmarks., • Health & Safety Leadership: Champion safe working practices conduct risk assessments and ensure all team members adhere to relevant health safety and environmental regulations., • Client Relations: Manage client interactions professionally providing clear communication technical explanations and confident handovers to achieve zero callbacks or complaints., • Project Coordination: Work closely with project coordinators to plan resources manage schedules and ensure timely delivery of parts materials and project milestones., • Experience: 35 years of experience installing heat pump heating systems in domestic properties., • Problem-Solving Skills: Strong problem-solving skills and attention to detail., • Team Player: Ability to work in a team-oriented environment., • Safety Commitment: Adhere to safe working practices., • Positive Attitude: Display enthusiasm and a positive mental attitude., • Minimum of Level 2 Plumbing Heating or Heat Pump qualification from a recognised awarding body (i.e. City & Guilds SVQ etc.), • Relevant Certificates: Completion of Heat Pump manufacturer installation courses, • National Certification for Unvented Hot Water Systems: G3 (unvented cylinder) qualification OR proven experience, • Water Regs WRAS Qualifications, • BPEC (or equivalent) GSHP or ASHP qualification., • Low Temperature Heating Systems qualification, • F-Gas Certification Training: Completion of training programs that provide essential skills and knowledge for working with refrigeration systems and handling refrigerants safely., • Initial Call: Start with an introductory call with our Operations Director. (30 mins), • 25 days annual leave (plus bank holidays), • Company pension, • Van and Uniform provided, • 0% Tools Loans We operate across three dynamic divisions: Financial Services: Here youll contribute to offering flexible financing options that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions and we need passionate individuals to support them at every step. Join us during this exciting time and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. 85m Capital Raised - Weve raised over 85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 5 Acquisitions - Weve expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm) home cover (Your Repair) and energy services (Geowarmth The Little Green Energy Company IMS and GreenGen). 100k Homes Covered - We cover over one hundred thousand homes across the UK 280 Employees - We have over 280 passionate employees transforming the industry across the Group one home at a time FCA Code of Conduct At Hometree we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business. As a prospective member of our team you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers the preservation of market integrity and the promotion of healthy competition within the financial services industry. Equal Opportunity Employer At Hometree we are committed to creating an inclusive and representative environment. We know that different experiences perspectives and backgrounds make for a better workplace and a better planet. Together we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we wont discriminate against you at any point in the hiring process or the working day. This includes how we source talent our interview process our conditions of employment feedback and everything in between Key Skills Concrete Pumping,Roll Off Truck,Crane,Construction Experience,Heavy Equipment Operation,Lean Management,Mechanical Knowledge,Commercial Driving,Paving,Manual Transmission Experience,Driving,Troubleshooting Employment Type : Full Time Experience: years Vacancy: 1 Yearly Salary Salary: 35000 - 45000

ROLE: Branch Supervisor HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £28,740 basic salary per year BONUS/OTE: Realistic total earning potential of up to £33,540 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting a Branch Supervisor to work closely with the Branch Manager and Trade Counter colleagues to help deliver excellence. Our Trade Branch Supervisors are hands-on and lead by example to deliver excellence in customer service and operational standards, and develop strong relationships with customers to enhance the customer experience, whilst driving sales and market share. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR BRANCH SUPERVISORS DO: Our Branch Supervisors are hands-on, lead by example, and work closely with the Branch Manager in day to day branch operations Provide exceptional customer service and support to new and existing customers Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Support the Branch Manager to ensure team complete actions and activities on time, and in full Ensure Branch team compliance with Health and Safety, company policies and procedures Undertake stocktakes and audits Maintain maintenance records for Branch vehicles Conduct Branch housekeeping for front of house, warehousing and merchanting WHAT WE NEED FROM OUR BRANCH SUPERVISORS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage The ability to cover for the Branch Manager when required Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR BRANCH SUPERVISORS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career TPBN1_UKTJ

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