Healthcare compliance officer jobs in LondonCreate job alerts

Company: Information Governance Services Limited Job Title: Business Operations Manager Salary: £45,000 - £70,000 pro-rata Full Time/Part Time: Full Time 37.5 hours per week Contract: Permanent Start Date: Immediate Business Operations Manager How to apply? Please send the following information to ___ Please send the following information to • Your CV; and We are a specialist data protection consultancy firm that cares deeply about each and every client we have. This attitude has enabled us to call some of the world’s leading institutions as our current and past clients. We are hugely ambitious and have massive plans for further growth, and we are looking for ordinary hardworking people with the potential to do extraordinary things, to join us. We are looking for a Business Operations Manager to join our organisation and work alongside our team, providing expert support to our team and to help create and implement strategies for the growth of our firm. The successful candidate will be part of a close-knit team and given the resources to reach your full potential, we hope (for the right person with the attitude and ambition) this will be the last job application you will ever have to make. Key duties and responsibilities: Operational management • Be an integral part of the company’s strategic decision making, including business growth, development and resource development., • Develop and implement operational policies, procedures and guidance materials to improve productivity and operational effectiveness throughout IGS., • Leading financial reports of IGS’ time spent on all clients and internal activities to provide strategic insights to senior management., • Empower our clients to develop and support their solutions – so they can be self-sufficient adopters of the latest technologies., • Maintain and update IGS’ consultancy rates and packaged service costs., • Maintain compliance with data protection regulations that apply to any of the company’s client’s businesses, including but not limited to:, • Data Protection Act 2018;, • UK GDPR;, • General Data Protection Regulation (GDPR);, • Privacy and Electronic Communications Regulations (PECR); and, • Any new or developing data protection regulations., • Have a working understanding of data protection legislation and information governance practices to implement., • Compile information from various sources to formulate a current picture of IGS against the market., • Interpret data to generate company and market strategies for implementation., • Collaborate with senior management to develop and implement business strategies., • Manage, guide and support more junior members of the team to progress their development., • Deliver training and communication to IGS staff on policies, procedures and working practices., • Develop and monitor key performance indicators (KPIs) as required by senior management to measure operational success., • Overall responsibility for the effectiveness of IGS’ website, from user experience to effective marketing of IGS’ services., • Overall responsibility for SEO campaigns and improvements., • Overall responsibility for specific marketing campaigns such as Google Ads., • Overall responsibility for IGS’ digital presence across social media platforms such as LinkedIn., • Support proposals, tenders and framework submissions for IGS in engaging new workstreams., • Support IGS in creating, implementing and strategising new products and ideas for business growth and development., • Creating and maintaining good client and supplier relationships., • Support senior management in ensuring that IGS have adequate office equipment, including devices, accessories, stationery and audio visual equipment for meetings., • Liaise with landlords and office managers regarding IGS’ use of the office., • Responsible for co-ordinating effective use of the office., • Help support with any new office environments IGS look to move into to ensure it meets IGS’ requirements., • Responsible for ensuring all staff have appropriate physical and digital assets to capably undertake their required functions., • A focal point for staff to report issues with their physical or digital assets and assist with resolving those issues., • Responsible for administrating or overseeing administration of IGS’ ICT environments., • Overall management of IGS’ Voice over Internet Protocol (“VOIP”) technology for prospective clients to contact IGS by telephone., • A focal point for staff to report ICT issues and assist with resolving those issues., • Performance related bonus., • Private Healthcare., • Hybrid and remote working., • Pension scheme., • To be part of an up and coming consultancy where the sky is the limit., • Continued support to help you fulfil your potential – you’ll keep advancing your technical skills throughout your career with us., • An undergraduate degree (2.1 or higher), preferably in a related field., • Proven experience (3+ years) experience in business operations or similar managerial role., • Strong leadership and team management skills., • Analytical and problem-solving skills. Loyalty and integrity., • Innovation and creativity for how to grow and improve a business., • Discipline to be able to work remotely and fulfil your duties., • A willingness to advance the companies goals and the realisation that what benefits the company will benefit your ongoing growth (both financial and wellbeing)., • Eligible to be able to apply for UK Security Clearance., • Experience with a variety of industries and settings, including the healthcare setting (desired).

Job Description: Director, Special Assets Group Executive Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Location Overview: Our London office is based just a stone's throw from the magnificent St. Paul's Cathedral on bustling King Edward Street. Here you'll find modern workspaces and a state-of-the-art auditorium space. In addition, we're proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre. Role Description: The Credit Risk Officer (CRO) role is a senior analytical and strategic resource within the Special Assets Group (SAG), supporting SAG Senior Portfolio Officers (POs) in managing criticized/classified commercial loan portfolio. This includes structuring and underwriting of credit facilities, providing financial and collateral analysis, drafting credit approvals, asset quality forecasting, monitoring covenant compliance and adherence to regulatory requirements. This role is suited for an experienced credit professional with strong analytical skills, sound judgment, and the ability to manage complex credit situations. Over time, the CRO may assume responsibility for a portfolio of less complex relationships within the SAG EMEA/APAC team. Responsibilities • Provide analytical support to SAG POs in developing and executing loan workout, restructuring, and recovery strategies, • Prepare credit approval packages, risk rating analyses, asset quality forecasts, and restructuring recommendations, • Monitor covenant compliance, borrower performance, and collateral adequacy, • Participate in client meetings, negotiations (as appropriate), and strategy sessions with internal/external stakeholders, • Contribute to regulatory reporting, internal audits, and governance processes, • Participate in strategic projects to support business goals, • Build strong partnerships with internal partners, including Corporate Banking, Investment Banking, Legal, Risk, and Finance, • Experience in commercial workout, credit risk management, or commercial loan underwriting related experience, • Strong knowledge of commercial loan structures, corporate finance, and financial statement analysis, • Familiarity with syndicated and agented loan structures, including multi-lender negotiations, • Excellent written and verbal communication skills, with demonstrated ability to produce clear, persuasive materials for senior audiences, • Proven ability to manage multiple priorities and meet tight deadlines in a high-pressure environment, • Experience working in Corporate Workout, Leveraged Finance, Structured Credit, Distressed Debt Advisory, or a Restructuring team (bank, advisory, or buy-side), • Experience with collateral valuation, liquidation analysis, and capital markets transactions related to distressed assets, • Credit and Risk Assessment, • Critical thinking and problem solving, • Financial modeling and analysis, • Knowledge of loan documentation and credit agreements, • Interpret relevant Laws, Rules, and Regulations, • Collaboration and cross-functional teamwork, • Strong oral and written communication UK • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner, • Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons, • 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum, • The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc., • Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services., • Access to an Employee Assistance Program for confidential support and help for everyday matters, • Ability to donate to charities of your choice directly through payroll and the bank will match your contribution, • Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions., • Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community. Bank of America: Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. Learn more about this role

Job Description: Job Title : Agency Management - Team Lead Corporate Title: VP Location: Bromley Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Location: Join our bustling Bromley office, situated in one of London's greenest boroughs. Here you will find plentiful and easy commuting routes, with central London just 15 minutes away by train. Job Description: Primary contact/coordinator for internal and external business partner and issuer requests and inquiries related to moderately complex syndicated or club credit facilities for which Bank of America acts as Administrative Agent. Has solid knowledge and understanding of credit products and syndication process and governing documents including complex agreements and ancillary documents related to moderately complex unsecured/secured credits and troubled deals. With minimum supervision, reviews and comments on loan agreement drafts for clarity, agency issues, and operational feasibility to ensure that final documents are workable for all parties; closes new deals, amendments, waivers, and consents. Proactively identifies and resolves complex issues related to portfolio; highly complex situations may require assistance of experienced Agency Management Officer or Team Leader. Demonstrates good judgment and seeks advice appropriately. Maintains database of deal-specific contacts; disseminates financial/compliance information; impartially communicates with investors; works with counsel (in-house and outside); arranges meetings for issuer/investors. Has mastered the Agency Management Officer (AMO) role and is client focused and respected by associates. Demonstrates potential to grow into more senior leadership role. Adept at prioritizing workload. Responsibilities: • Ability to play team "quarterback" leadership role in deal/amendment closing process, • Excellent communication skills; able to target messaging to different audiences, • Ability to navigate the enterprise, research and resource information across the bank, • Highly organized, proactive, and able to plan, prioritize and manage deliverables, • Ability to influence, negotiate and lead diverse groups to achieve desired results, • Applies critical thinking to analyze, identify and deal with legal, business, reputation, and operational risk, • Commercial credit lending and portfolio management experience, • Experience with the Syndicated Loan environment and process, • Knowledge of GCB/GIB environment, organizational alignment, strategic priorities UK • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner, • Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons, • 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum, • The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc, • Use of a flex fund to use towards benefits, • Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services, • Ability to donate to charities of your choice directly through payroll and the bank will match your contribution, • Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland's most iconic cultural institutions Good conduct and sound judgment are crucial to our long-term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependents, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. Learn more about this role

Job Description: Job Title: Client Servicing Advisor Corporate Title: Officer Location: Bromley Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Location Overview: Join our bustling Bromley office, situated in one of London's greenest boroughs. Here you'll find plentiful and easy commuting routes, with central London just 15 minutes away by train. Role Description: We are seeking a Client Servicing Advisor to join an established team in Bromley. Working with our varied multi-national Large Corporate client base here in EMEA, you'll help to support clients with their everyday banking, cash management and treasury services, building solid relationships and establishing yourself as a trusted advisor. This job is responsible for servicing inquires received from Treasury clients via phone, email, or online channels regarding their treasury, cash management, card, merchant and depository products. Key responsibilities include analysing and determining appropriate handling and resolution of requests. Job expectations include partnering with internal business partners (e.g. Sales & Relationship Managers, Product Managers, Compliance and Operations) to provide resolution to client inquiries, issues, and technical support. Responsibilities: • Supporting clients with all aspects of their treasury movements, managing expectations with regular updates., • Helping to form a cohesive industry team aligned to meet common goals and deliver a consistent service to all clients., • Front line support, navigating all internal partnerships and activities throughout the enquiry to deliver an accurate and timely service., • Form client relationships through regular verbal communication, understanding our clients business and priorities., • Client advisory through proactive analysis, identifying operational efficiencies, repair reduction and self-service opportunities., • Face to face meetings, delivering thorough, advisor service reviews. Promoting self-service opportunities and demand reduction., • Tailoring your service approach according to client needs to influence positive 'client satisfaction' survey responses., • Professionally resolve conflicts and barriers while appropriately escalating concerns that may jeopardise client experience., • Leveraging industry and product expertise to deepen client relationships and mitigate risk throughout the servicing process., • Fluency in German or French language., • You will have experience in client service or client facing roles, • You will have experience gained within financial services or investment banking., • Effective verbal and written communication skills, • Influencing skills in order foster an optimum and timely resolution for the client, • An understanding of cash management and/or treasury products and clearings would be an advantage. UK • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner, • Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons, • 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum, • The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc, • Use of a flex fund to use towards benefits, • Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services, • Ability to donate to charities of your choice directly through payroll and the bank will match your contribution, • Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland's most iconic cultural institutions Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. Learn more about this role

Company Description Cardaq UK, established in October 2011, has over 12 years of experience in accepting and processing transparent payments globally. We excel in providing secure and efficient payment solutions, ensuring trust and reliability for our clients. As a leading player in the payment processing industry, we prioritise excellence and transparency in all our operations. Role Overview We are seeking an experienced and detail-driven leader to head our Customer Operations (First Line of Defence). In this senior role, you will have strategic oversight of all first-line risk functions for merchant operations, including Merchant Onboarding & Underwriting, Ongoing Merchant Reviews, Transaction & Merchant Monitoring, and Fraud & Disputes. You will be responsible for ensuring that the entire merchant lifecycle – from initial onboarding and due diligence through to continuous monitoring and issue resolution – is managed with operational excellence and in full compliance with regulatory and card scheme requirements. This is a strategic leadership position that plays a critical part in safeguarding Cardaq’s acquiring business while enabling scalable growth. Reporting to the COO and working closely with the Board and the 2nd line of Defence, you will establish robust processes and controls that meet FCA and card network standards. You will collaborate cross-functionally with Compliance, Risk, Product, and Technology teams to ensure alignment and efficiency in operations. The ideal candidate has a strong background in merchant risk operations and people management, with a proven ability to optimise processes and lead high-performing teams. Key Responsibilities · Merchant Onboarding & Underwriting: Lead and manage the merchant onboarding and underwriting process end-to-end, ensuring all due diligence, risk assessments, and documentation meet internal policies and FCA regulatory standards. Oversee Know Your Business (KYB) checks, Ultimate Beneficial Owner (UBO) verification, analysis of company structure, appropriate Merchant Category Code (MCC) classification, and initial merchant risk scoring. · Ongoing Monitoring & Reviews: Develop and maintain a structured, risk-based ongoing monitoring framework for active merchants based on their risk profiles, business models, and card scheme exposure. Manage ongoing merchant due diligence reviews (e.g. periodic KYB refreshes, document re-verifications, and risk re-assessments) to ensure merchant information and risk ratings remain up-to-date. Oversee alert queues for non-transactional events such as adverse media hits, scheme notices (e.g. Visa VAMP or Mastercard BRAM warnings, these will be collaborative with the schemes compliance analyst and head of risk), changes in business status (MCC changes, ownership or business model shifts), and any watchlist or sanctions screening hits. · Transaction Monitoring & Risk Escalation: Oversee the daily review and triage of transaction monitoring alerts to identify any unusual or suspicious merchant activity. Ensure timely escalation of suspicious activities or trends to the Money Laundering Reporting Officer (MLRO) and Compliance team with thorough documentation of findings. Coordinate with second-line Risk and Financial Crime teams to regularly review and adjust monitoring rules and thresholds, ensuring that emerging risks or patterns in transaction data are effectively detected and managed. · Fraud & Dispute Management: Provide oversight for first-line fraud prevention and dispute handling functions. Ensure that potential fraudulent transactions or behaviours are promptly identified, investigated, and addressed using appropriate fraud monitoring tools and rules. Oversee the end-to-end merchant dispute and chargeback process, making sure cases are handled efficiently, fairly, and in line with card scheme rules and timeframes. Work with fraud analysts and the Risk team to analyse fraud trends, implement preventive measures, and maintain low fraud and chargeback rates across the merchant portfolio. · Process, Policy & Controls: Maintain ownership of first-line operational risk controls related to merchant onboarding and monitoring within Cardaq’s Three Lines of Defence model. Ensure all onboarding and review documentation is complete, auditable, and properly stored (e.g. in Salesforce or similar systems) for each merchant. Proactively monitor for any material changes in merchant profiles or behaviour (such as shifts in products/services or signs of merchant laundering) and promptly escalate issues or breaches of policy to the second line or senior management. · Process Optimisation & Technology: Drive continuous improvement of processes and leverage technology to enhance efficiency and scalability in Customer Operations. Work closely with Product and Technology teams to optimise onboarding and monitoring workflows – for example, by introducing automation, data integrations, or improved tooling. Design and implement merchant risk tiering, appropriate review schedules, and automated alerts (e.g. for document expirations or threshold breaches) that support proactive risk management and sustainable growth. · People Leadership & Performance: Manage, mentor, and develop a multidisciplinary team across onboarding, underwriting, monitoring, fraud, and disputes functions. Set clear performance objectives, service-level agreements (SLAs), and escalation protocols for the team. Conduct regular quality assurance checks on the team’s work (e.g. file reviews, alert handling) and provide training, coaching, and feedback to ensure consistent high performance and continuous improvement. Foster a culture of accountability, customer focus, and risk awareness within the team. · Stakeholder Collaboration: Act as the primary first-line liaison for internal and external stakeholders on merchant risk matters. Work closely with cross-functional teams including Compliance, Risk, Sales, Product, and Legal to address merchant onboarding queries, complex cases, or policy updates. Represent the Customer Operations function in risk committee meetings, merchant review forums, and audits, presenting findings and risk metrics. . Key Requirements · Industry Experience: 5+ years of experience in merchant onboarding, merchant risk operations, or KYB (Know Your Business) oversight within a fintech, payment service provider (PSP), or acquiring bank/institution · Domain Knowledge: Strong knowledge of merchant due diligence processes (KYB, UBO verification, licensing checks), risk underwriting, MCC classification, and ongoing merchant monitoring practices · Regulatory & Scheme Familiarity: Familiarity with UK financial regulations relevant to payments (e.g. Money Laundering Regulations, FCA SYSC requirements) as well as card scheme rules and programs (e.g. Visa’s VAMP and Mastercard’s BRAM/MATCH) · Leadership: Proven experience managing teams and delivering operational results in a regulated financial environment. A track record of implementing effective controls and workflows at scale is highly desirable Desired Skills & Competencies · Risk Mindset & Detail Orientation: Operationally strong, with excellent attention to detail and a structured approach to risk management. Able to identify potential risks in merchant activities and address them proactively · Three Lines of Defence Awareness: Strong understanding of first-line versus second-line responsibilities within a Three Lines of Defence (3LoD) model, and ability to effectively fulfil first-line risk management duties · Communication & Stakeholder Management: Excellent written and verbal communication skills. Comfortable explaining risk requirements and findings to non-specialists and building strong working relationships across departments and with external partners · Analytical & Problem-Solving: Sharp analytical abilities and a solution-oriented mindset. Capable of interpreting complex data or rules, investigating issues methodically, and finding compliant solutions that support business objectives · Technical Proficiency: Experience with onboarding and risk monitoring tools/platforms (e.g. Salesforce, Sumsub, G2, WebShield, Platforma 365 or similar) and quick to adopt new technologies to improve workflows Benefits · Competitive Holidays: 30 days of annual leave plus bank holidays · Healthcare: Private health insurance for employees · Pension Scheme: Company pension plan with employer contributions · Flexible Working: Hybrid working arrangements to promote work-life balance · Professional Development: Support for training and professional certifications (e.g. ICA, ACAMS) · Team Culture: Regular team social events and a supportive, inclusive work environment · Modern Office: A modern office in central London with state-of-the-art facilities Career Development This role offers excellent opportunities for progression within Cardaq’s growing operations and risk management function. You will gain exposure to a broad range of areas in the payments industry and have the chance to deepen your expertise in topics such as: • Anti-Money Laundering & Counter-Terrorist Financing (AML/CTF): Deepening your understanding of financial crime prevention and regulatory compliance, • Fraud Prevention & Chargeback Management: Developing advanced strategies to mitigate fraud losses and handle disputes effectively, • Card Scheme Compliance: Expanding your knowledge of Visa, Mastercard and other network rules and compliance programmes, • Payments & E-Money Regulations: Enhancing your grasp of UK/EU payment services regulations and e-money licensing requirements, • Operational Leadership: Strengthening your leadership skills by driving key initiatives and potentially growing into more senior roles as Cardaq expands.

The Role We are seeking a Eating Disorders Consultant to join our growing community of healthcare professionals. Personalised assistance from your Recruitment Consultant & Compliance Officer.

Job Title: Operations Director Location: London (or within a commutable distance, flexibility available for the right candidate in surrounding areas) Contract: Full-Time, Permanent Reports to: Chief Executive Officer Salary: Competitive + Company car or car allowance + Performance Bonus About Busy Bees Busy Bees are a global leader in early years education. We’re a values-driven organisation built on care, quality, service and people. With over 1000 centres globally, and ambitious growth plans in the UK and Europe, there’s never been a more exciting time to join our leadership team. We’re now looking for a proven senior operations leader to take on a pivotal role within our UK leadership team as Operations Director, with responsibility for driving performance across a large, high-profile region that includes our London centres. About the role As Operations Director, you will be accountable for the overall performance, quality, compliance, and leadership of multiple early years education centres. This is a strategic and delivery-focused role that will work closely with the CEO and wider UK and European leadership team to drive growth, performance and transformation across your region. What you will do • Lead and inspire a team of senior operational leaders across a portfolio of centres, • Ensure operational excellence, safeguarding, compliance, and high-quality education delivery, • Be accountable for regional P&L, budget delivery and resource optimisation, • Drive performance across occupancy, compliance, engagement and profitability, • Shape and implement initiatives across employee engagement, retention and talent development, • Scope and support the rollout of tech solutions, new processes and acquisition integrations, • Collaborate cross-functionally with HR, L&D, Finance, and IT to deliver best-in-class services, • Act as a change leader, embedding a culture of high performance, care, and continuous improvement Who We're Looking For We are looking for a high-performing individual who is either currently operating at this level or above but ready to progress into a more complex, fast-paced, and high-growth environment. Someone highly commercial, people-focused, and operationally rigorous. You’ll be confident making decisions at pace, navigating complex stakeholder environments, and delivering measurable results across a large, dispersed, service-based organisation. Essential experience • Substantial leadership experience at Operations Director/COO level, • Demonstrated success managing multi-site teams and senior direct reports, • Background in retail, healthcare, childcare or other regulated service environments, • Strong understanding of the London market including cost dynamics, workforce supply, and customer expectations, • Proven experience leading transformation and strategic initiatives, • Strong track record in budget ownership, financial performance, and KPI delivery Key capabilities • Exceptional leadership and coaching skills, you get the best from your people, • A commercial mind, with a strong grasp of cost, value and performance levers, • Data-driven decision making and proven experience using insights to drive change, • Excellent communicator, able to engage at every level from frontline teams to Board, • Strategic thinker with operational discipline and attention to detail, • Passion for early years education, safeguarding, and improving outcomes for children., • Flexible approach to working hours, including travel across the UK and occasional European visits If you're ready to bring your experience to a purpose-led, high-impact leadership role we want to hear from you!

Head of Revenue Operations Location: London, Piccadilly Circus (with flexibility for hybrid/remote working) On-Target Earnings (OTE): £100,000 - £130,000 DOE Reports To: Chief Revenue Officer Type: Full-time, Permanent About SureCloud SureCloud is on a mission to help organisations secure their futures by driving Governance, Risk, and Compliance (GRC) success. As a recognised leader in the Gartner® Magic Quadrant™ for Integrated Risk Management Solutions, we empower companies to navigate an increasingly complex risk landscape with confidence. Our innovative platform offers comprehensive GRC solutions, including Third Party Risk Management, Compliance Management, Data Privacy Management, Enterprise Risk Management, and more. Powered by Dynamic Risk Intelligence, SureCloud’s platform enables businesses to predict, analyse, and respond to risk before it becomes critical—providing proactive control for long-term business assurance. Trusted by global leaders like HSBC, Specsavers and The Very Group, we’re rapidly scaling to meet the growing demand in the GRC space. Why GRC and SureCloud? The GRC space is experiencing unprecedented growth as organisations across industries face heightened regulatory scrutiny, supply chain complexity, and cybersecurity threats. SureCloud’s agile platform and expert services give enterprises the flexibility to adapt, comply, and thrive—ensuring they can manage risk while seizing new opportunities. As part of our sales team, you’ll play a pivotal role in this transformation, helping enterprises stay ahead in a rapidly evolving world Our Culture At SureCloud, our culture is built around three key values: Curious, Courageous, and Charged. · We’re Curious—we constantly seek new knowledge and challenge assumptions to innovate and grow. · We’re Courageous—we’re not afraid to tackle complex challenges head-on and embrace change. · We’re Charged—we’re passionate, energetic, and driven to deliver the best outcomes for our customers and each other. These values shape how we work together, how we support each other, and how we drive success for our customers. The Opportunity This is a pivotal stategic position, accountable for unifying our go-to-market functions across the entire revenue lifecycle. You will own and continuously optimise our commercial infrastructure and customer journey to drive improvements in pipeline conversion, forecast accuracy, and sales productivity. By leveraging customer success insights, particularly around retention and product usage, you’ll help shape a data-driven approach to sustainable growth. This role is central to scaling SureCloud’s growth engine in a high-autonomy, high-accountability environment. Key Responsibilities Strategy & Planning · Own the end-to-end Revenue Operations strategy across Sales, SDR, Channel, Marketing, and Customer Success · Leverage key customer success metrics such as Net Revenue Retention (NRR) and Customer Health Scores to inform strategic decisions and identify growth opportunities. · Drive initiatives to improve product adoption, expansion, reduce churn, and accelerate Time-to-Value (TTV) across the customer journey. · Track product usage and engagement data to identify at-risk customers, accelerate expansion opportunities, and inform GTM strategies. · Partner with Customer Success and Product to ensure adoption and retention of the Foundations product and other entry-level tiers · Partner with Sales, Marketing, Success and Finance to lead quarterly and annual planning, including segmentation, territory mapping, quota setting, and capacity modelling. · Define and refine GTM operating rhythms (lead flow, handoffs, lifecycle stages, SLAs), ensuring full alignment within HubSpot. Systems & Enablement · Serve as the GTM HubSpot system owner responsible for structure, automation, data hygiene, pipeline configuration, lifecycle tracking, and reporting. · Lead the integration and optimisation of our GTM tool stack: Gong, LinkedIn Sales Navigator, Lusha, LeadIQ and Gong Forecasting · Define ownership of data architecture, quality, and insights across HubSpot and other tools. · Streamline sales workflows, improve CRM usability, and drive adoption through training, enablement, and documentation. Forecasting & Analytics · Build accurate, insight-driven dashboards and reports across the full revenue funnel from MQL -> SAL -> Close within HubSpot and complementary tools. · Own forecasting processes; establish regular cadence and clear accountability for Sales. · Deliver actionable board and commercial insights to CRO, CMO and Exec team to inform decisions on pipeline health, campaign effectiveness, and go-to-market performance. Deal Support & Commercial Governance · Operate a light-touch deal desk function to support pricing approvals, commercial compliance, and margin governance. · Support go-to-market readiness for new product launches and pricing changes, ensuring HubSpot reflects the latest structure and workflows. · Champion a data-first culture and continuously improve how GTM teams operate, measure success, and collaborate. What We’re Looking For Experience · Deep, hands-on experience with HubSpot in a B2B SaaS environment ideally as the owner/admin responsible for system design and GTM execution. · 10+ years overall in Revenue, Sales, or Commercial Operations. · Subject matter expert in MEDDIC and Revenue Architecture (is a plus) · Strong familiarity with the latest GTM tools, adoption and integration · Proven success in scaling RevOps in a fast-paced SaaS or software business. · Experience supporting various GTM motions including complex sales cycles (mid-market and enterprise), and partner-led sales motions. Technical Skills · HubSpot CRM: advanced knowledge of reporting, workflows, lifecycle stages, custom properties, deal management, sequences, and campaign tracking. · Gong: used for deal intelligence, call coaching, and forecasting. · Lusha, LeadIQ & LinkedIn Sales Navigator: for enrichment, segmentation, and outbound enablement. · Familiarity with forecasting tools like Clari, Ebsta, or Gong Forecasting. · Advanced Excel/Google Sheets; experience with BI tools (e.g. Looker, Tableau, PowerBI) is a plus. Personal Attributes · Structured thinker with a bias for execution. · Strong communicator with experience influencing senior stakeholders. · Commercially curious comfortable rolling up your sleeves to solve process problems and extract meaningful insights. Why Work With Us? Here at SureCloud, our mission is “to inspire and empower people to challenge the way they work to create lasting change”—for our customers and for our employees. We’re committed to creating a healthy and happy environment so you can develop and deliver your best. Key Employee Benefits Include: · Perkbox membership · Training opportunities · Private healthcare · Life insurance · Travel opportunities · Cycle to work scheme · Tech scheme · Pension scheme · Recruitment referral bonus · Eyecare vouchers & contribution towards subscriptions · Internal recognition scheme with an opportunity to win vouchers · Birthday leave · Long Service Recognition & Rewards

Fire Risk Assessor - London Contract: Full-Time, Permanent At Citation, we’re not your average compliance business - we’re a fast-growing, people-powered group with a big heart, bold ambition, and a real commitment to doing things differently. Backed by global investors Hg Capital, KKR and HarbourVest, we support over 100,000 clients across the UK, offering trusted Health & Safety, HR, ISO, Fire and Food consultancy services. And we’re not slowing down. With 15 business acquisitions in the last three years alone, we’re continuing to expand in areas where we know we can deliver real client impact. Now, we’re looking for passionate Fire Risk Assessors to join our expert team. The Opportunity Due to sustained demand and exciting growth, we’re expanding our fire safety provision and are seeking experienced Fire Risk Assessors with excellent people skills and a proactive, practical mindset. This is a great opportunity to make a real difference in critical client sectors like health and social care, education, and hospitality. What You’ll Be Doing: • Conducting fire risk assessments on-site using our bespoke Atlas system., • Providing additional consultancy services such as Fire Evacuation Plans, PEEPs and GEEPs., • Offering clear, actionable advice aligned with current UK fire safety legislation and best practices., • Developing trusted relationships with clients, acting as their go-to expert in all fire safety matters., • Sharing your knowledge and experience across our nationwide team., • Maintaining CPD requirements and staying ahead of industry developments. We’re Looking For: • A minimum of Level 3 fire safety qualification (essential – must be able to provide proof)., • Experience working across various premises -particularly domiciliary care settings is a bonus., • Background as a Fire Risk Assessor, H&S Officer with fire experience, or Fire & Rescue professional., • A passion for safety, a client-first mindset, and a flair for collaborative consultancy. What You’ll Get in Return: • 25 days holiday plus bank holidays and an extra day off for your birthday, • Enhanced leave for weddings, family growth and paw-ternity leave, • Private healthcare cash plan and well-being support, • Life insurance and pension contributions, • Vouchers, long service rewards and team celebrations, • Hybrid working and flexibility to manage your own diary, • Join a team that celebrates its people -without bureaucracy or micromanagement At Citation, we don’t just offer jobs; we build meaningful careers with heart, support, and purpose. We champion your development, empower your growth, and trust you to lead the way. Ready to make your next move in fire safety with a business that’s as invested in your future as you are? Apply now and let’s talk.

The Role Compliance Assurance Officer - Legal & Compliance Department - City of London based, global Foreign Bank Martis Search are representing a City of London based International Foreign Bank to hire a permanent “Compliance Assurance Officer.” The role is a mix of hybrid "working-from-home" and in the office, but for the initial 1-month of the contract, you will be required to be in the office x 5-days per week to receive full training and onboarding etc. Our client is looking for someone to have at least 5-years’ experience in a Regulatory Compliance role in a reputable Bank that covers General Compliance duties in Data Protection and the PRA/ FCA Outsourcing and Third-Party risk management. Main purpose of the role: • Support the Head of Compliance and ensure comply with the law and regulations in line with the regulatory expectations of the UK regulators., • Assist with UK Data Protection Regulations as well as PRA/FCA Outsourcing and third-party risk management., • Provide Training and guidance to staff., • Perform Compliance monitoring programmes and report testing findings., • Undertake administrative and other operational tasks in the Compliance department., • Assist with implementation plans for internal policy and procedure changes resulting from legal or regulatory change affecting the Branch and monitor their performance against these plans., • Assist and support monitoring activities relating to the following: Conduct Risk, Depositor Protection/Single Customer View, Operational Resilience, Treating Customers Fairly and other regulatory risks as directed by the Head of Compliance., • Prepare Compliance reports on assigned tasks and support the department in the preparation of reports for the branch senior management., • Review the internal branch framework on compliance with the Senior Managers and Certification Regime and provide advice to the branch staff on requirements for compliance with the regulatory requirements What our client is looking for: • Understanding of Risk Management Framework, • Knowledge of FCA Conduct Rules, PRA/FCA requirements on Operational Resilience would be desirable., • Good understanding of regulation and ability to work closely with the Head of Compliance to review and implement relevant systems and controls., • A “Hands-on” approach to the role, showing initiative to assist with projects., • Experience of preparing regulatory returns to the FCA. Your experience must include: A strong proven experience in Regulatory Compliance gained within banking – including compliance regarding Data Protection, PRA/ FCA Outsourcing and third-party risk management Excellent presentation skills – both oral and written Good understanding of PRA/ FCA, Senior Managers & Certification Regime, regulatory reporting and risk management framework Strong IT skills Salary Between £60 k pa - £70 k pa dependent upon experience, plus annual discretionary bonus, a very good pension, excellent holiday entitlement and work hours, healthcare, life assurance etc.

Deputies for the Compliance Manager where necessary.

Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition.A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors.Situated in the heart of Leicester Square, where the four corners of the city meet.We are seek

Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK.We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment.We are currently looking for a dedicated and detail-oriented Mem

Complete administrative tasks, including safety and legislative compliance checks, to ensure consistency and adherence to company processes. Knowledge of compliance processes is advantageous, though full training will be provided.

Join the UK's most dynamic collection of hotels and restaurants.At Edwardian Hotels London, it's the people who create unforgettable memories for our guests.We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience.P

Join our team at Hafan y M r holiday park in scenic North Wales next to the beach with views of the mountains.Pwllheli, Gwynedd, North Wales LL53 6HX GBR.Part-Time / Seasonal - working Mondays and Fridays.Seasonal contract will continue through the remainder of the current season, including winter,

Join the UK's most dynamic collection of hotels and restaurants.At Edwardian Hotels London, it's the people who create unforgettable memories for our guests.We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience.P

Directly reports to the General Manager.As a Cleaner for our Quick Service Restaurant (QSR), you will play a crucial role in maintaining cleanliness and hygiene standards to ensure a pleasant dining experience for our customers.You will be responsible for cleaning various areas of the restaurant, in

Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition.A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors.Situated in the heart of Leicester Square, where the four corners of the city meet.We are seek

Liaise with contractors to manage schedules, work locations, and compliance requirements. Maintain records of work orders, inspections, and compliance checks, ensuring all data is up to date. Support adherence to all Health & Safety protocols and compliance standards.

Within our current projects for our key client SZC, Freedom delivers ecologically sensitive enabling works and vegetation removal, habitat creation and management, ecological consultancy, health, safety and environmental compliance, public access and recreation, invasive species control. Assist in

As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously.

Are you a passionate Dermatology HCA professional looking for extra weekend work with fantastic pay?.Week Support is on the lookout for enthusiastic clinicians to join our team.You’ll be working alongside experienced professionals and under the expert guidance of our Clinical and Nurse Leads — a

As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously.

An Exciting Opportunity Awaits You!.Are you passionate about providing excellent patient care? Are you looking for the next step in your career as a Dental Receptionist/TCO? Do you enjoy coordinating treatments with patients? If so, we have the perfect opportunity for you!.ODL Dental Clinic is a wel

As a General Assistant at a Barchester care home, you'll carry out a range of tasks to help us provide the quality care and support our residents deserve.No two days will be the same as you take on diverse responsibilities across housekeeping, cleaning, laundry and catering.It's because this is such

Due to continued growth, a fantastic opportunity has arisen to join Optical Express as a Surgery Associate (Healthcare Assistant) based in our London Clinics. Undertaking the role of ‘HCA’ (Healthcare Assistant) in IOL theatre to assist the surgical team and patients during surgery and associate

As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously.

Undertaking the role of ‘HCA’ (Healthcare Assistant) in IOL theatre to assist the surgical team and patients during surgery and associated tasks such as decontamination of instruments. Due to continued growth, a fantastic opportunity has arisen to join Optical Express as a Surgery Associate (Hea

As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously.

Previous reception or customer service experience (ideally within a veterinary or healthcare setting, though not essential).

We are looking for a dedicated and compassionate.Assisting with rehabilitation exercises and mobility.Supporting with eating and transferring when necessary.Maintaining cleanliness and organization of the individual’s living spaces.Providing assistance with day-to-day activities to enhance quality

RightTime Care are seeking Compassionate and Experienced Complex Care HCA's and Support Workers to provide high-quality, person-centred care to individuals with complex needs, including mental health conditions, learning disabilities, autism, acquired brain injuries, and challenging behaviours.You w

Compliance Officer - Lloyd's / London Market. Broad exposure - product reviews, strategic initiatives, and oversight Key role embedding a strong compliance culture across the group Collaborate with senior stakeholders & committees Develop expertise in Lloyd's and London Market regulation Join a

Routes Healthcare is a leading care provider not an agency. We are real people who prioritise individual healthcare needs, offering support in clients' homes and within the community.

Office Cleaner – Urgently Required in Bourne Area.This is a great opportunity to work in a clean and friendly environment.Hoovering, dusting, and damp wiping.Ordering cleaning supplies and stock.Maintaining reception, office, kitchen, and toilet areas to a high standard.If you are reliable, detail

EARLY MORNING CLEANERS NEEDED!.You will be working for a large cleaning company that supplies staff for contracts around London.You will be a critical member of their cleaning team within office, university and commercial environments.Hoovering, mopping, dusting and litter-picking duties.Ensuring al

Are you a meticulous and reliable individual with a keen eye for detail? We are urgently seeking a new team member to help us create a clean, safe, and welcoming environment for children and staff in a.Walton-le-Dale secondary school.This is a vital opportunity to contribute to a positive learning e

Estate Services Cleaner Location: Furze Brake, Whitepit Lane, Newport, PO30 1NJ Start Date: ASAP Contract Duration: 2+ Months Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week Pay rate: £ 12.Job Ref: OR12280 Responsibilities Perform cleaning duties across various es

As a committed, hard-worker, you'll do vital jobs to the highest standards and make sure your store is always in tip-top shape.It'll see you tackle things like removing litter and debris from the car park and loading bay.Washing external windows and glass doors until they sparkle.Or making sure the

Learning Support Assistant-Personal care.Morgan Hunt are pleased to announce that we are working with several Colleges and Sixth forms across the county on a preferred supplier basis.Together we are seeking to appoint Learning Support Assistant- Personal care -apply today!.To provide physical and c

JOB TITLE - SEN Teaching Assistant - Intimate Care ABOUT THE SCHOOL Prospero Teaching is looking for a Teaching Assistant for an Ofsted Good Secondary school in Tower Hamlets, East London.The school is a medium size mainstream Secondary School with a supportive department.The school is going fro

Step into a role where your expertise can help shape the future of Adult Social Care.Southwark Council’s Safeguarding and Community Services Legal Team is now hiring an ambitious Assistant Adult Social Care Lawyer.By joining us, you will be at the heart of legal decisions that protect the most vul

Are you an experienced Window Cleaner Technician seeking a challenging yet rewarding role within the commercial cleaning sector? This is a great opportunity for you.Join Zing, a reputable company with over 20 years of expertise in commercial specialist cleaning across London.We are rapidly expanding

We are seeking a cleaner to undertake domestic and cleaning duties in our Longsight residential care service.Your main responsibilities will include cleaning and general household duties.While prior experience in supporting individuals with mental health needs is beneficial, we value an engaging, pe

We are currently hiring for an.Monday to Friday, 8am to 4pm (30 minute break).Deal with the day-to-day external internal and other requests from Management Team.Be familiar with COSHH & health and safety implications whilst working.Daily visual checks on important areas: e.Complete daily clean of al

A growing facilities services provider is seeking a reliable and motivated Cleaning Operative / Janitor to support various client sites across the Northeast region.This position involves a range of cleaning duties, including internal cleaning of managed properties and builder's cleans for new build

Monday to Friday 3:30pm-6:30pm ( Part time).We are seeking a dedicated and reliable Cleaner to join one of our schools in the Wirral area.The ideal candidate will be responsible for maintaining cleanliness and orderliness across the school.The role will be Part-time, temporary- on-going contract.Per