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About the role You will be responsible for delivering first class support to our London based ... Follow Wavex processes for core Service Desk functions such as Incident Management, Service Request ...
The Service Desk team are responsible for the ongoing support of customer solutions and internal infrastructure. This is a dynamic and wide-ranging role that will involve working closely with our ...
Utilise our helpdesk ticketing system to engage with our internal clients at all levels. Your role ... Manage desk moves and office relocations, ensuring minimal disruption to our day-to-day operations
... desk-side; troubleshooting and problem analysis; proactive maintenance to systems and Cloud services; taking escalation calls from 1st line support; managing helpdesk queues; contributing to ...
... feedback. -Helping customers via calls, emails, community posts and live chat. -Use a positive ... desk tools like Salesforce, Communities, live chat would be great
Through cutting edge research we're here to champion specialists by helping people learn more, know ... Desk service. This role will focus on supporting the Curinos business within Informa as a priority ...
You'll support staff and volunteer users across the UK, our London-based UK Office, and our ... Service Desk - Resolving tickets in line with agreed SLAs via their ServiceNow portal. * Desktop ...
Supporting the Facilities Help Desk service by responding to tickets within agreed timescales. Additionally, you will allocate work and follow up on tickets to ensure service level agreements are met
IT Service Desk Engineer - Permanent - £42,000 We have an exciting opportunity for a 2nd Line ... What you will be doing: * Provide IT support (Server, Network & Desktop) at a 2nd line level ...
They are looking for someone who has previous helpdesk and technical support experience, as well as ... Working closely with the scheduling team and service desk team * Offering advice to the customers ...
We regularly supply over 1 million hours of service and our consultants work tirelessly to help ... Desk Management, organisation and planning will be an essential part of the role of Sales Support ...
Manage your own desk from anywhere in the world, with significantly less expenses. * Tailored ... Benefit from excellent mentorship and support, helping you grow your business and achieve your ...
Your role will involve managing the hire desk operations, maintaining excellent customer relations, and supporting the overall productivity and efficiency of our team. Key Responsibilities: Handle ...
We are now looking for an Audio Visual Technician/Engineer to provide an on-site support service to ... Comfortable interfacing with customers at various levels of their organisation (Help Desk to C ...
... help desk and reception), catering, cleaning, post, and travel whilst ensuring value for money is ... PPSD ensure that the infrastructures required to support the Bank's critical functions are ...
On-Prem, Migration, Project, Exchange, Server, Infrastructure, AD Domains, Scripting, PowerShell, IT Support, MSP, IT Managed Services, 3 rd Line, Service Desk, Helpdesk, Help Desk, PC, Windows, Mac ...
As a 3rd Line Service Desk Engineer, you will play a crucial role in delivering support to ensure our clients' business systems operate cost-effectively and robustly. What you will do: Acting as a ...
Prior knowledge and experience of working on a busy reception desk, front office representative, or ... You must be a strong team player able to offer support and help where required and work well with a ...
Manage the provision of external legal support to ensure that external advisers are duly and ... Help to develop and maintain appropriate best practice guidelines for the Fund Finance Desk from a ...
Provide support to the IT Director in all large IT projects * Manage the help desk and document all user requests coming in. Elevate user requests to the appropriate person until resolved * Monitor ...
... the Help Desk * Maintenance of known error records * Manage business communications for IT change activity outside of core hours * Where necessary, support the functional testing of IT change ...
Liaison with help desk & operations team to arrange backup support when required * Administration necessary to support the role utilising Microsoft office applications, Zoom back-end bespoke ...
IT Service Desk Analyst / 1st Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst /1st/2nd Line Support Analyst to join our London based client on a permanent basis ...
Main Duties Support the Property & Engineering Manager(s) in advancing good client relations with ... Manage the computerised building help desk facility Setting up and editing of buildings & locations ...
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