Property Administrator
19 days ago
£26000–£28000 yearly
Full-time
London
Job Title: Property Coordinator/Assistant Property Manager
Reporting To: Director/Operations Manager
Place of Work: 29A Osiers Road, Wandsworth, London, SW18 1NL
Position: Full Time – Monday-Friday – 9am-5.30pm
Salary: Dependant on experience and qualifications
Job Description:
This role would suit an applicant with excellent customer service and administration skills. Will suit a self-motivated individual who can deal efficiently with customer enquires and can see these through to conclusion where appropriate. Previous experience in Leasehold property management is ideal but not compulsory as training will be given and the opportunity to work towards IRPM qualification. The role is to provide support to small property management team along with general office admin duties.
This will involve and is not limited to:
Property Management Team Support
· To provide general support to the property management team
· Arrange weekly Property Management Team meeting, update tracker, and distribute accordingly.
· Working closely with the Property Management team assisting with the management of the portfolio.
· Issuing works orders, chasing contractors, and ensuring the works are undertaken to satisfactory completion.
· Completing mail merges
· Obtaining quotations where necessary
· Annual review of contracts alongside property management team and to provide assistance for tender reviews.
· Distribution of keys, parking permits etc
· Issuing newsletters via mail chimp or another platform
· Keeping property websites up to date – Buildings insurance, budgets etc
· Taking on responsibilities for the Helpline role as well as being main contact for helpline queries on designated properties
· Taking detailed notes and producing meeting minutes
· Assisting Leaseholders in submitting insurance claims for damages caused to demised areas.
· Submitting and managing insurance claims for damages caused to communal areas.
· Online filing at Companies House
· To take on the responsibility of projects as and when required to be completed to the given deadlines. Including but not limited to:
· Managing and updating of the Master Database
· Managing and updating of the Access Log
· Managing and updating of key log
· Managing and updating of the Compliance diary
· Managing and updating of Health and Safety escalations
· Managing budget tendering as and when required
Telephones
· Answering incoming calls and liaising with service helpdesk
· Taking and distributing messages to the correct members of the team
General Office Admin
· Printing, copying, binding, franking etc.
· Ordering stationary i.e., paper, envelopes
Training
Training will be given where necessary, to include but not limited to:
· PROPMAN – Both general training and on CRM package
· Mail Chimp (email mail out software)
· Phone System – Wessex
· IT – Wessex
Job Types: Full-time, Permanent
Pay: £26,000.00-£28,000.00 per year
Schedule:
Monday to Friday
Work Location: In person
