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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire QA Insights Specialist - Principal Coordinator About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance, actionable insights and reporting to the business. You will be responsible for monitoring agent interactions, providing actionable insights and influencing change to improve customer outcomes. What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, mid to high risk workstreams, requiring good judgement skills. Providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Error trends and root causes System failures Validation: Conduct reperformance of QA monitoring across multiple Operational lines, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership, and supporting with coaching for improvement Calibration: Support the end-to-end cycle of calibrations designed to align on business intent and expectations, inclusive of preparation, documenting post session outcomes and scoring rationales, and maintaining a robust calibration record, along with meaningful participation and contribution within calibration sessions Reporting and Insights: Provision of actionable insights for key stakeholders making recommendations to improve outcomes and drawing connections across multiple lines of business inclusive of: Analysis of results, insights and data from multiple viewpoints Partnering with key stakeholders to refine and optimise insights Root cause analysis to identify patterns, blockers, emerging trends and the “why” beyond the “what” Performing post insight impact reviews Maintaining a record of business impact and continuous improvement Support quick win and value add initiatives Appeals: Support QA Leadership in managing Appeal overflows and Competency appeals What we’re looking for Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Ability to prioritise own day to day workload effectively Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change Ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance Excellence A positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes including scorecards and Scorebuddy Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire QA Insights Specialist - Principal Coordinator About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance, actionable insights and reporting to the business. You will be responsible for monitoring agent interactions, providing actionable insights and influencing change to improve customer outcomes. What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, mid to high risk workstreams, requiring good judgement skills. Providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Error trends and root causes System failures Validation: Conduct reperformance of QA monitoring across multiple Operational lines, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership, and supporting with coaching for improvement Calibration: Support the end-to-end cycle of calibrations designed to align on business intent and expectations, inclusive of preparation, documenting post session outcomes and scoring rationales, and maintaining a robust calibration record, along with meaningful participation and contribution within calibration sessions Reporting and Insights: Provision of actionable insights for key stakeholders making recommendations to improve outcomes and drawing connections across multiple lines of business inclusive of: Analysis of results, insights and data from multiple viewpoints Partnering with key stakeholders to refine and optimise insights Root cause analysis to identify patterns, blockers, emerging trends and the “why” beyond the “what” Performing post insight impact reviews Maintaining a record of business impact and continuous improvement Support quick win and value add initiatives Appeals: Support QA Leadership in managing Appeal overflows and Competency appeals What we’re looking for Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Ability to prioritise own day to day workload effectively Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change Ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance Excellence A positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes including scorecards and Scorebuddy Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire QA Insights Specialist - Principal Coordinator About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance, actionable insights and reporting to the business. You will be responsible for monitoring agent interactions, providing actionable insights and influencing change to improve customer outcomes. What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, mid to high risk workstreams, requiring good judgement skills. Providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Error trends and root causes System failures Validation: Conduct reperformance of QA monitoring across multiple Operational lines, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership, and supporting with coaching for improvement Calibration: Support the end-to-end cycle of calibrations designed to align on business intent and expectations, inclusive of preparation, documenting post session outcomes and scoring rationales, and maintaining a robust calibration record, along with meaningful participation and contribution within calibration sessions Reporting and Insights: Provision of actionable insights for key stakeholders making recommendations to improve outcomes and drawing connections across multiple lines of business inclusive of: Analysis of results, insights and data from multiple viewpoints Partnering with key stakeholders to refine and optimise insights Root cause analysis to identify patterns, blockers, emerging trends and the “why” beyond the “what” Performing post insight impact reviews Maintaining a record of business impact and continuous improvement Support quick win and value add initiatives Appeals: Support QA Leadership in managing Appeal overflows and Competency appeals What we’re looking for Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Ability to prioritise own day to day workload effectively Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change Ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance Excellence A positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes including scorecards and Scorebuddy Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

The Ark (95988), United Kingdom, London, Network Compliance Senior Manager About this role The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One’s network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company’s broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What you'll do: Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements Develop expert-level understanding of network and merchant business processes Analyse business processes and determine applicability of laws and regulations based on Capital One’s global legal inventory Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What we're looking for: Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills Ability to balance operating independently with appropriate escalation and interaction with senior leadership Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; Understanding of key regulatory requirements and three lines of defence risk management framework What we're looking for Bachelor's Degree or relevant experience A compliance specific skillset/knowledge Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry An advanced degree, including Doctorate or Master’s degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position and can be based in either our Nottingham or London offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Company Secretary About this role Capital One (Europe) plc (Capital One) has an exciting opportunity within its Legal, Governance and External Affairs team for an experienced Company Secretary and corporate governance professional to join as our Company Secretary. You’ll lead a governance team responsible for supporting the Board, CEO and the wider executive management. You will have the opportunity to help develop and shape Capital One’s corporate governance arrangements as it continues to enhance the effectiveness of its Board to support the delivery of its strategy. What you’ll do Provide Board secretariat advice and governance, including coordinating the effective delivery of Capital One’s Board and Board Risk Committee meetings (including active engagement with Board and executive management in helping to shape and prepare effective agendas, Board packs and minutes, following up action points, and making sure meetings run in accordance with prevailing rules) Work closely with the Head of Legal and External Affairs, Chief Counsel and Chair of the Board to continue to review and enhance the effectiveness of Capital One’s Board, committee structure and corporate governance arrangements Work closely with Capital One’s executive management team to support them in the proactive identification of matters that should be presented to Board, the production of high quality Board papers and effective engagement with the Board Support the Board in their interactions with executive management, including through developing a strong relationship with Non-executive Directors to enhance the value of their interactions with executive Directors and the broader business Manage the appointment and resignation process of Board directors, including the onboarding and training of new Board directors (both executive and non- executive directors) Manage relevant corporate filings to companies house and FCA as appropriate Develop and oversee the processes that ensure the company compliance with all applicable codes, including the Wates Principles for Large Private Companies Partner with the Corporate Governance team of our parent company in the US in relation to other UK entities within the Capital One global footprint, reporting on close links, shareholder requirements and knowledge sharing With support from external counsel, maintain statutory books, including registers of members, directors and secretaries Take responsibility for ensuring other corporate non-financial reporting required of Capital One, such as climate related annual reporting, is undertaken in accordance with prevailing rules Monitor changes in relevant legislation and corporate governance guidelines, including regulatory expectations Partner with legal, external affairs and regulatory relations functions to support external engagements that involve the Board What we’re looking for The role would suit a Chartered Governance Institute professional with experience leading on Company Secretarial matters within a financial services environment Track record of strong stakeholder management and an ability to influence Excellent organisational and drafting skills and an eye for detail Strong communication skills A desire and ability to shape, lead and drive change, including supporting key stakeholders through change Great problem solving skills to be successful in identifying, evaluating and resolving issues of strategic, legal and reputational importance Confidence in building new relationships and connections, both internally and externally An ability to work autonomously and effectively manage conflicting priorities Ability to work in a fast paced environment, with flexibility to adapt to our changing business needs We are committed to creating teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Fraud Investigator Salary of £28,000 About this role Our Fraud team protects the business from fraud losses whilst putting the customer at the heart of everything we do. They apply judgement to all investigations and reach the right outcome for our customers. As a member of the Fraud team, you’ll work to investigate: Application Fraud Account Takeover Disputes What you'll do Investigate inbound and outbound customer contact for all areas of Fraud and Disputes, including Application Fraud, Account Takeover and Disputes Protect the business from fraud losses by proactively identifying fraudulent applications and transactions; and protect victims of fraud and genuine customers Be the point of contact for offshore vendors and other areas of the UK business Take ownership of cases with end to end case management and one call resolution. What we’re looking for Adaptable in a fast-paced environment Expert attention to detail would make you a superstar in this role A team player that acts with integrity and treats our customers with respect Demonstration of solid judgement A great communicator, both verbal and written, communicating effectively to customers and third parties We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work We have developed a blended learning and support programme involving in-person, remote and self learning. This means: You’ll get full training in the role for 12 weeks where you’ll be based in our Nottingham office. This supports your development in the role but also allows you to learn more about our culture and build relationships with colleagues. During your training, your working hours will be 09:00 to 17:30, Monday to Friday. Once you've completed training, your hours will be 09:00 to 17:00, Monday to Friday. You’ll transition to mostly working from home and you’ll spend a day in our office every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What’s in it for you Salary of £28,000.00 Laptop provided on your first day Life and private medical insurance Enhanced parental leave and family care days 25 days holidays per year with the option to buy up to 5 more Excellent training in our open plan offices for your first 12 weeks Primarily remote working upon completion of training (work from home, with 2 days per month in our Nottingham office for team building and collaboration). Advanced career progression Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Fraud Investigator Salary of £28,000 About this role Our Fraud team protects the business from fraud losses whilst putting the customer at the heart of everything we do. They apply judgement to all investigations and reach the right outcome for our customers. As a member of the Fraud team, you’ll work to investigate: Application Fraud Account Takeover Disputes What you'll do Investigate inbound and outbound customer contact for all areas of Fraud and Disputes, including Application Fraud, Account Takeover and Disputes Protect the business from fraud losses by proactively identifying fraudulent applications and transactions; and protect victims of fraud and genuine customers Be the point of contact for offshore vendors and other areas of the UK business Take ownership of cases with end to end case management and one call resolution. What we’re looking for Adaptable in a fast-paced environment Expert attention to detail would make you a superstar in this role A team player that acts with integrity and treats our customers with respect Demonstration of solid judgement A great communicator, both verbal and written, communicating effectively to customers and third parties We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work We have developed a blended learning and support programme involving in-person, remote and self learning. This means: You’ll get full training in the role for 12 weeks where you’ll be based in our Nottingham office. This supports your development in the role but also allows you to learn more about our culture and build relationships with colleagues. During your training, your working hours will be 09:00 to 17:30, Monday to Friday. Once you've completed training, your hours will be 09:00 to 17:00, Monday to Friday. You’ll transition to mostly working from home and you’ll spend a day in our office every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What’s in it for you Salary of £28,000.00 Laptop provided on your first day Life and private medical insurance Enhanced parental leave and family care days 25 days holidays per year with the option to buy up to 5 more Excellent training in our open plan offices for your first 12 weeks Primarily remote working upon completion of training (work from home, with 2 days per month in our Nottingham office for team building and collaboration). Advanced career progression Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you’ll be doing Process Managers have the opportunity to: Participate in Capital One’s process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes Analysing and improving existing processes to ensure consistently great customer outcomes Ensuring that processes are compliant with enterprise standards and regulations Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we’re looking for A keen attention to detail, to be able to understand key operational processes, systems and technology An understanding of Collections processes are preferred Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Fraud Investigator Salary of £28,000 About this role Our Fraud team protects the business from fraud losses whilst putting the customer at the heart of everything we do. They apply judgement to all investigations and reach the right outcome for our customers. As a member of the Fraud team, you’ll work to investigate: Application Fraud Account Takeover Disputes What you'll do Investigate inbound and outbound customer contact for all areas of Fraud and Disputes, including Application Fraud, Account Takeover and Disputes Protect the business from fraud losses by proactively identifying fraudulent applications and transactions; and protect victims of fraud and genuine customers Be the point of contact for offshore vendors and other areas of the UK business Take ownership of cases with end to end case management and one call resolution. What we’re looking for Adaptable in a fast-paced environment Expert attention to detail would make you a superstar in this role A team player that acts with integrity and treats our customers with respect Demonstration of solid judgement A great communicator, both verbal and written, communicating effectively to customers and third parties We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work We have developed a blended learning and support programme involving in-person, remote and self learning. This means: You’ll get full training in the role for 12 weeks where you’ll be based in our Nottingham office. This supports your development in the role but also allows you to learn more about our culture and build relationships with colleagues. During your training, your working hours will be 09:00 to 17:30, Monday to Friday. Once you've completed training, your hours will be 09:00 to 17:00, Monday to Friday. You’ll transition to mostly working from home and you’ll spend a day in our office every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What’s in it for you Salary of £28,000.00 Laptop provided on your first day Life and private medical insurance Enhanced parental leave and family care days 25 days holidays per year with the option to buy up to 5 more Excellent training in our open plan offices for your first 12 weeks Primarily remote working upon completion of training (work from home, with 2 days per month in our Nottingham office for team building and collaboration). Advanced career progression Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we’re looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Scientist (Model Developer) / Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will focus on leading the development of proprietary deep learning models in order to enhance our existing underwriting capabilities. By utilizing a mix of new and existing data, you will identify ways to improve predictive power and generate high-impact customer insights. What you’ll do Lead the development of next generation deep learning approaches to advance our current underwriting models, to ensure that our core lending capabilities remain at the forefront of the industry. Unlock the value in non-traditional datasets by building sophisticated neural networks (e.g. LSTMs, RNNs, or Transformers). You will find novel ways to transform raw, multi-modal inputs into powerful predictive features. Collaborate with business stakeholders to prioritize initiatives. You will bridge the gap between ambitious R&D and tangible in-market results, driving ideas from initial prototypes through to production. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we’re looking for Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series or language models). A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. Experience producing and managing reliable and maintainable code in SQL/Python in a team setting, including code reviews and setting software engineering best practices Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers, including training deep learning models on GPUs or GPU clusters. Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Data Scientist / Statistician (Model Developer) About this role Our Data Science team focuses on the development of machine learning and AI solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to make sense of complex data, working in close collaboration with our business partners. This role will primarily focus on feature engineering and insight generation from new types of data and the development of machine learning models to address critical business challenges in underwriting. We are interested in candidates who have experience working with Open Banking or Credit Bureau data. A deep grounding in statistics and experience of Model Risk Management is also welcomed. What you’ll do Develop and maintain the machine learning models which define our competitive advantage in the financial services market. Explore and evaluate data, using advanced feature generation and categorisation techniques, in order to stay at the forefront of innovation. Analyse tabular and non-tabular data, such as text, logs, or time series, to produce powerful new insights. Consult on complex statistical test design, to efficiently learn our way into new areas of the market. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions, working cross-functionally to support key business initiatives and drive sustainable growth. What we’re looking for A strong understanding of probability, statistics, machine learning, feature extraction and familiarity with large data set manipulation. Experience using deep learning models, particularly for sequential data. Familiarity with Open Banking or Credit Bureau data. Experience working with multi-modal data; in multiple formats from a variety of different sources. Experience in producing reliable and maintainable code in Python, with an ability to adapt to new languages and technologies. Experience of Model Risk Management; technical documentation, coding best practices, the importance of validation and ongoing monitoring. Natural curiosity and proactive engagement with all areas of the business, with a desire to ask questions, challenge the status-quo and identify where Data Science can add value. Ability to communicate findings to a diverse business focused audience, influencing others in both verbal and written form. A drive for continued learning through an internal and external focus, in order to develop enterprise and industry leading solutions. We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Senior Strategy Analyst What you’ll do You’ll join our Analytics department in one of our core teams; Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud. In this role, you’ll help us on our mission to Change Banking for Good by: Using your analytical skills to solve complex business challenges, finding patterns in the data and building new credit risk strategies. For example, you could determine who is most likely to use a credit limit increase responsibly, the optimal account terms on a price comparison website, or the best support for customers behind on payments. Optimising lending decisions to drive sustainable lending growth and improve customer experiences. Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them. Ensuring good outcomes for customers by tracking and drawing insights from performance of credit decisions. What you’ll need Enjoy solving analytical challenges Able to use technical skills to solve complex data problems. If you know how to use SQL and Python, that’s great. No worries if not, as we will help you learn Strong mathematical and critical thinking skills An open mindset in your approach to change and personal development Experience leading a project, and working with people at every level to see it through A university degree or equivalent Experience in consulting or financial services Where and how you'll work This permanent position offers the flexibility of being based in either our London or Nottingham office. We prioritise collaboration and connection, so you’ll be based in office three days a week, from Tuesday through to Thursday. To further foster teamwork, you'll also travel between offices twice a month. Mondays and Fridays are designated as company-wide virtual days. What’s in it for you We’re set up for growth – and that means in our people, as well as our business. You’ll get plenty of opportunities to learn and develop your career. We love to give our Strategy Analysts the opportunity to rotate to roles across various teams, from Marketing and Lending strategy, to Customer Management and Valuations. This is part of our winning formula for creating great future leaders so this role is well suited to high performers looking for growth opportunities. As well as that, you’ll get: Pension and bonus schemes 25 days’ holiday (and the option to buy up to 5 more) Private medical insurance Season ticket loans Cycle to work scheme Enhanced parental leave If you’re based in Nottingham, you can use a fully-serviced gym, subsidised restaurant and mindfulness and music rooms. In London, you can sweat it out on our rooftop running track. See our full list of benefits _ What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Complaints Insight Specialist About the role We're looking for a Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. We’re passionate about using customer complaints as a driving force for change, helping Capital One to deeply understand our customers and translate these insights into opportunities that we can invest in. You’ll be part of a team of six specialists and work across our organisation on a range of initiatives; from designing and delivering powerful data-driven customer insights, partnering deeply as part of our Operations department and enhancing our complaints strategy so that we can achieve great outcomes for our customers. You’ll report into the Head of Complaints Strategy and will need to have a passion for deep collaboration across different teams and leveraging data to identify where and why things go wrong. Spotting patterns, creating compelling visual narratives and clearly explaining your results to people across the organisation of varied disciplines and levels will be key in the role. What you’ll do Manage and deliver complaints insight projects to successful conclusion and implementation through initiating and leading problem solving efforts in close partnership with internal stakeholders Support the UK Customer Operations management team in the real-time identification of emerging customer dissatisfaction trends and specific performance improvement initiatives that can be quickly leveraged to ensure good outcomes, operational efficiencies and reductions in service costs Manage and enhance our complaints strategy, as well as the associated risks and process control activities, while providing relevant and timely communication to all internal partners and stakeholders Prepare and present insights and recommendations, through both written reports and presentations, in a concise and compelling way to internal stakeholders Leverage internal, industry, regulator and Financial Ombudsman Service (FOS) information to produce objective and actionable insights of customer complaint drivers and outcome trends Ensure all outputs are actionable, grounded in customer understanding, and guided by the broader context of our organisation to inspire the team to uncover the “so what’s” of all deliverables Collaborate with teams from across global lines of business and drive the delivery of key regulatory data and reports What we’re looking for A natural storyteller with an endless curiosity for how we can enhance customer outcomes Excellent interpersonal skills with a positive and cooperative attitude that fosters collaboration and teamwork across all lines of business Experience with both qualitative & quantitative analytical methods Strong presentation-building, storytelling, and data visualisation skills Detail orientation, with some experience of more broad strategy design and process management A proven track record in delivering sustainable improvements, with a hands-on approach and outside-the-box mentality Creative problem solving and cutting through complexity with simple solutions Relevant experience in a regulated complaints environment Experience with Google Workspace, e.g. Google Sheets, Google Slides Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Management Specialist About this role Data is at the heart of everything we do. We have a multitude of systems that store, process and use data to support our operations, analytics and reporting - all of which drive us towards our business goals of helping our customers (and associates) succeed. Ensuring we have a thorough understanding of the data the UK business creates and uses, and the management of such data is crucial. All of this is essential to ensuring our business is well managed and gives users the confidence that the data they are using is available, and of the highest quality. We are seeking an individual to join us to help build, deliver, improve and lead on data management across the business. You will be working on a variety of activities to solve complex problems and unlock the power of data through good data management and help the business make informed decisions. What you’ll do With the permanent high focus on data management, we are looking for an energetic individual to help us support the UK business and wider Enterprise by: Helping define and drive our data management strategy through understanding the external environment, Enterprise direction to identify opportunities Work with key stakeholders to drive consistent, policy compliant practices to support all aspects of the data lifecycle. Including registration, usage, quality, retention and external data share Identifying, assessing and reporting on data management related issues across the UK business Providing advice across the business on how we drive value and change through great data management Insert yourself in to change forums to ensure data is a key consideration as the business creates new products and services Evolve Data Management frameworks to meet changing business and regulatory needs, including the focus on converging to Enterprise solutions and capabilities Engaging with UK, US and Canada stakeholders to share, assess and improve data management practices Execute and engage in data management assessments through control performance or 2nd and 3rd line review Coach, nurture and develop associates around the business to ensure they have a great understanding of their data management responsibilities and the value behind it What we’re looking for You don’t need to be an expert in data, instead we are looking for an individual with an appetite and enthusiasm who can demonstrate critical thinking and work with a wide range of stakeholders spanning the entire business. You will be part of an ever-changing industry with regular development in new tools and methodologies being proposed. As a member of the Data Management team, we are looking for an individual to: Support our data partners by using critical thinking to resolve complex problems and be a key figure in identifying, documenting and managing issues as an owner Use judgment come to the right solution whilst using influence, a strong network and communication skills to drive change Be able to influence decisions, have a strong network and communication skills to drive change Help data owners understand more about the data they use or create and the further embed the value of good data management Guide data owners and data users through the completion of relevant data management activities using established procedures / frameworks Bring new ideas and establish new processes that support the UK data strategy Support the Data leads to deliver a variety of enterprise actions whilst staying up to date on Enterprise and industry changes Be an advocate for great data management practices across the business Perform risk and control requirements where applicable Help the Data Management Team and Divisional Data Risk Officer shape how we achieve consistent, future-proof data management effectiveness Have a strong passion for learning and taking an interest in the industry as a whole Experience in any of the following would be great, however we will help you develop in these areas too Understanding of, or interest in, Data Management & Data Risk Management Ability to manage a process Basic knowledge of Cloud data / AWS Experience in managing and delivering large value add activities Risk Management fundamentals Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Commercial Litigation Solicitor (2–8 PQE) – Nottingham – £45,000 to £90,000 – Legal 200 firm with strong regional presence The firm This is an award-winning, full-service Legal 200 law firm with a strong reputation for delivering practical, commercially focused advice to both businesses and individuals. With a long-standing heritage, they have built a loyal client base and continue to invest in their regional offices. The Nottingham team is growing, offering a great opportunity to join a close-knit commercial disputes team of 5 where you can have real input. Looking for a firm where you can genuinely get involved and not feel like just another number? The role • Handling a broad caseload of commercial litigation matters, • Advising on contractual disputes, shareholder disputes and general commercial disagreements, • Working closely with clients ranging from SMEs to larger corporate organisations, • Managing files from instruction through to resolution, including litigation and ADR, • Supporting business development and building your own client relationships, • Collaborating with other commercial teams across the firmYou, • Qualified Solicitor with between 2 and 8 years’ PQE in commercial litigation, • Comfortable running your own caseload with appropriate supervision depending on experience, • Strong client-facing skills and commercial awareness, • Keen to be part of a smaller, collaborative team where your input is valued, • Looking to develop your practice and build longer-term client relationships, • Want exposure to a wide variety of disputes rather than being pigeonholed?Benefits, • Hybrid working, • Competitive salary with regular reviews, • High quality, varied work, • Genuine progression opportunities within a growing office, • Supportive and approachable team environment, • Opportunity to work closely with senior lawyers and partnersIf this seems like the right opportunity for you then apply online! Or, if you’d prefer a confidential chat about the role, contact Toby Ryan at QED Legal today.

Your new companyThis organisation is a well-established, values-driven education group operating a network of independent schools across England. With a strong reputation for academic excellence and innovation, they support a diverse community of staff and students across multiple sites, including locations in Sheffield, Nottingham, Norwich and Northampton. The schools blend a rich heritage with a forward-thinking approach, placing a strong emphasis on digital transformation, modern learning environments, and high-quality support services, with technology playing a critical role in enabling teaching, learning, and operational efficiency across the organisation. The IT function underpins a geographically dispersed estate, providing robust infrastructure, responsive support, and ongoing improvements to systems and services and this is an exciting opportunity to join a collaborative and evolving IT team, contributing to the delivery of reliable, secure, and user-focused technology solutions across a varied and dynamic educational landscape.Your new roleAs IT Operations Manager, you will take ownership of IT service delivery across a cluster of 4 schools, ensuring that infrastructure, systems and support services operate reliably, securely, and in line with organisational standards, also being responsible for a team of 8 across these sites. Working on a hybrid basis but also across multiple sites (including Sheffield, Nottingham, Norwich and Northampton), you will play a pivotal role in delivering consistent, high-quality IT services within a geographically distributed environment. You will act as the senior technical lead for your cluster, balancing operational oversight with strategic input and this includes driving forward IT planning, supporting digital transformation initiatives, and ensuring technology effectively underpins teaching, learning and day-to-day operations. This will include leading annual IT planning processes (including budgets), leading change in relation to infrastructure, acting as the technical escalation point, having responsibility for security and disaster recovery, as well as quality assurance and compliance. From an operational perspective, you will manage a team of 8 technicians and senior technicians, being responsible for their performance management and development, working closely with them around IT strategy and ensuring that the level of service remains high at each site. What you'll need to succeedTo be successful in securing this position, you will be an experienced IT Manager from the education sector with both staff management experience, and a strong technical background. You will ideally have experience working in a multi-site role, however this isn't essential. You will have a passion for working in the education sector, providing a high level of technical support and a strong understanding of how this impacts teaching and learning in the classroom. What you'll get in returnIn return, you will be paid a competitive salary of between £50,000 and £58,000 depending on experience, and receive an excellent benefits package. This package includes 30 days holiday (plus bank), access to an attractive pension scheme, access to a cycle to work and tech scheme and a free lunch each day when on site. This is an incredibly exciting opportunity for an experienced leader from the education sector to move into a multi-site role, where you will receive CPD and significant development from the trust. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Consensus is not just a care provider – we’re a community of amazing people dedicated to inspiring and empowering people with learning disabilities, autism, and complex needs. If you’re looking for a career where you can make a meaningful difference in the lives of others, then this Support Worker role at The Spinnies, Linby, Nottinghamshire, United Kingdom might be right for you. Due to limited number of licences we are unable to offer Sp?ns?rship for this role. Your BenefitsConsensus is a certified Great Place to Work in 2025, here’s just a small selection of the benefits you’ll enjoy: • Career Ladder: A starting salary of £12.76 per hour, our dedicated career ladder provides clear opportunities for your future progression and earn up to £13.02 per hour., • Learning & Development: Support your personal and professional growth with training and qualifications to enable you to achieve your full potential., • Financial Benefits: Life Assurance of twice your annual basic salary, withdraw a percentage of your wages with Wagestream, access to a Blue Light Discount Card., • Health & Wellbeing: From confidential telephone counselling, dedicated wellbeing support and an Employee Assistance Programme., • Induction & Training: Following your Free DBS check your journey will begin with a 3-day online induction before heading to the service to get started. Your Role Our Support Workers are our greatest asset. You may be new to care or already have experience in the social care sector as Mental Health Support Worker, Care Worker, Healthcare Assistant or Care Assistant but your values are most important to us. • The Spinnies is a four bed Victorian property situated in three acres of mature tended gardens with a trout stream, woodland and adult swing. It is located in Linby, a village of rural charm just a few miles north of the City of Nottingham. The Spinnies is just 100m from the bus stop and 1.8 miles from the train station providing access to a wide variety of places of interest, from the Local Heritage Centre and the Linby Trail (part of the National Cycle Route) to the City of Caves and Newstead Abbey, which is just a short walk away., • Help the people we support to engage in meaningful opportunities and activities – empowering them to enjoy a great life filled with amazing experiences., • Get involved in the community, support during leisure and social activities, and celebrate special occasions., • Communicate appropriately, considering individual communication needs, and helping people to communicate effectively with others, too., • Shifts: Rotational, 37.5 hours per week. At Consensus, we are committed to fostering an inclusive and diverse work environment where everyone is treated with respect and dignity. Join us at Consensus Support Services, where your unique perspective is valued, and every individual has the opportunity to succeed.

About our company Camira are a multi-award-winning textile manufacturer with two centuries of heritage and a forward-thinking approach to innovation and sustainability, Camira designs and manufactures environmental fabrics for the commercial, public transport and residential sectors. Purpose of the role To design, develop and programme knitting concepts / new product in line with environmental and technical performance requirements, trends and innovation for all required market segments, to further Teknit’s development ensuring customer satisfaction. The day to day • To adhere to the Camira Code of Conduct and comply with all relevant quality, environmental, health & safety, data protection, and corporate legislative requirements, • To develop custom knit samples, programming them to a customer ready state. To further develop new and existing customer specifications., • To build strong relationships with customers worldwide, liaising throughout projects and visiting customers when required in order to develop products in line with customer specific requirements., • To ensure smooth transition from development to production throughout the product lifecycle maintaining customer satisfaction., • To maintain accurate record keeping at all times ensuring the ISO:9001 accreditation is retained throughout Teknit., • Actively research and develop innovative ideas into product development for example new fabrics and yarns in conjunction with Camira design team, • To ensure production machines run efficiently, carrying out programme changes, maintaining and repairing knitting machines when required. To for-fill customer order satisfaction, • To maintain the department’s quality, health and safety standards by following the set procedures., • Responsibilities and duties should be kept concise. Job boards have a word count limit and candidates will not be attracted by overly complex job descriptions. Other Considerations Essential: • Knowledge of knitting CAD CAM Design System, • Knowledge of Knitting machines / production, • Background in weft knitting Desirable: • Knowledge of Stoll M1 Design System, • Knowledge of Stoll CMS knitting machines, • Knowledge of Stoll Sirix Design System, • Qualification in a relevant subject Camira Values Our success lies in our customer’s success. We focus on building long lasting relationships and delivering a brilliant customer experience to a global market; using digital technologies, providing high-quality products, support and services that add value, inspire, and exceed expectations. Our commitment to quality, health & safety, and environmental standards ensures we consistently deliver products and services that meet both customer and regulatory requirements. We do the right thing, no matter how hard. We uphold integrity, honesty, and transparency with our customers, our people, and the planet. We respect our resources and commit to making pioneering fabrics and delivering value added services that contribute positively to a more sustainable future. Apply today At Camira, diversity, equity, and inclusion are at the heart of our values. We adopt a workplace where every team member feels valued and respected. Our inclusive culture ensures all employees have equal opportunities for growth and development. If you require any adjustments and/or additional support during the interview process, please let the talent team know. Join Camira and be part of a company that values your unique skills and supports your professional journey. Apply now and contribute to our mission of delivering exceptional fabrics.

Senior Product Manager – Warehouse Platform | 12-Month FTC Salt have partnered with one of Britain's most loved and enduring retail brands, a household name with over 140 years of heritage, trusted by millions of customers every single week. They've been part of the fabric of British life for generations, and right now they're in the middle of one of the most ambitious technology transformations in their history The role They're looking for a Senior Product Manager to own the strategic direction of their Warehouse Management Systems (WMS), the beating heart of their distribution and fulfilment operation. This isn't a "maintain the lights" role. This is end-to-end supply chain transformation, at scale, with real commercial consequence. You'll define the product vision and roadmap, work shoulder-to-shoulder with Supply Chain & Logistics leadership, and make decisions that directly affect how product moves from warehouse to customer. Automation, optimisation, data-driven decision making, it's all on the table. What you'll actually be doing • Owning the WMS roadmap and communicating a clear, compelling vision to senior stakeholders, • Balancing transformation ambition with operational stability (this is always-on, critical infrastructure, • Leading discovery into future warehouse capabilities including automation and robotics, • Mentoring other PMs and helping raise the bar for product practice across the community, • Tracking success through meaningful KPIs and OKRs, not just shipping features What they're looking or • Significant experience in Product Management on enterprise-scale platforms, • Deep, hands-on knowledge of Warehouse Management Systems in high-volume environments, • Someone who genuinely understands warehouse and distribution operations, not just the tech, • A track record of influencing senior stakeholders and building strategic roadmaps, • Comfort working in DevOps / always-on operational environments Bonus points for experience in large UK retail, multi-channel supply chains, or warehouse automation The detail📍 Based within their Fashion, Home & Beauty Supply Chain & Logistics function ⏱️ 12-month Fixed Term Contract 👥 Reporting to the Head of Product – Supply Chain & Logistics Why it's worth a look Beyond the brand (which, honestly, speaks for itself), this is a role with genuine scope. You're not a cog, you're setting direction for business-critical technology used across an entire distribution network. And you'll be doing it at a company that's been getting transformation right for well over a century. If this sounds like your kind of challenge, drop me a message or hit apply.

Think Recruitment are currently working with a busy consultancy who are looking to recruit a Structural Engineer at Senior or Associate level.\n\nWorking with a talented team of Chartered, mid-level and graduate engineers our clients Structures Division are seeking a highly motivated Engineer to support the Structures Team in their Nottingham Office. The successful candidate will have sound experience in a wide variety of Structural Engineering projects and have experienced complex and challenging structural designs from conception to completion.\n\nWorking on a broad range of structural projects, this high performing team of professionals are looking for an engineer who is aspiring to be a technically excellent design engineer working on a diverse and generally challenging range of projects, incorporating bespoke new build structures, refurbishment and heritage works.\n\nTo be considered for this role you will ideally have:\n\nMinimum 2:1 BSc/BEng in Civil/Structural Engineering or equivalent\nAt least 5 years post qualification experience in civil and structural engineering\nFull UK driving license and own transport\nChartered or near-chartered status with a relevant body (MICE or MIStructE)\nExperience in surveying and refurbishment\nGood structural forensic and analytical skills\nExperienced in masonry, timber, steel and concrete design\nDetailed knowledge of structural design and detailing using all relevant UK and European codes of practiceOn a day to day basis, in this exciting role you will be responsible for:\n\nProducing preliminary design solutions and reviewing with clients as part of design strategy\nProducing detailed designs, calculations and specifications and technical reviews\nAttendance at design, project progress, and client engagement meetings\nLiaising with contractors, clients, third party organisations and stakeholders, answering queries in relation to technical detailing\nDesign in all forms of construction including steelwork, reinforced / precast concrete, masonry and timber\nStructural appraisals of commercial, industrial and residential structures\nManagement of projects cost and programme\nManagement of sustainability criteria\nComplying with designers' duties under the CDM Regulations\nProduce sketches, drawings and writing structural appraisal reportOur client value and promote a positive work-life balance and in addition to an attractive salary also offer an annual profit share, dependent on profits, but averages at 2.5% of salary, annual salary reviews, AXA private healthcare, relocation fee, stakeholder pension, professional subscriptions, professional exam fees, engineering training courses, CPDs, workshops and mentoring etc, so if you feel this role is for you, or to discuss your next career move in more detail, please call or apply today

Position: Senior Building Surveyor\nLocation: Nottingham, London or Home Based (Hybrid Working Available)\nSalary: £55,000 - £70,000 + Benefits\n\nBennett & Game are representing a growing multidisciplinary construction consultancy who are seeking a Senior Building Surveyor to join their expanding Building Surveying team.\n\nOur client provides Building Surveying, Quantity Surveying and Project Management services across the UK. Their Building Surveying division has experienced significant growth and delivers work across heritage properties, commercial buildings, healthcare facilities, educational establishments, high-end residential estates and insurance reinstatement projects. The team works with a range of prestigious public and private sector clients throughout London and the wider UK.\n\nThis is an excellent opportunity for an MRICS Building Surveyor looking to join a flexible and supportive consultancy environment. The successful candidate will enjoy a genuine mix of professional and project work, exposure to a broad range of sectors and the opportunity to play a key role in the continued growth of an expanding Building Surveying team.\n\nSalary & Benefits\n\n £55,000 - £70,000 dependent on experience\n Flexible and hybrid working arrangements\n Choice of home working, London office or Nottingham office base\n Private healthcare scheme\n 25 days holiday plus Bank Holidays, with additional holiday negotiable\n All business travel expenses and site subsistence covered\n Full-time or part-time working considered\n Ongoing professional development and career progression opportunities\n\nSenior Building Surveyor Position Overview\n\n Undertake residential condition surveys and inspections for institutional and portfolio clients\n Prepare schedules of works, specifications and technical reports\n Deliver contract administration and project management services\n Produce and review AutoCAD drawings and design information\n Manage refurbishment, maintenance and heritage building projects\n Undertake insurance reinstatement and defect-related surveying work\n Liaise directly with clients, contractors and stakeholders throughout project delivery\n Support graduate surveyors with APC guidance and professional development where appropriate\n\nSenior Building Surveyor Position Requirements\n\n MRICS qualified Building Surveyor\n Experience within Building Surveying consultancy, client-side or local authority environments considered\n Strong understanding of both professional and project-based Building Surveying services\n Proficient in AutoCAD and capable of producing technical drawings\n Experience preparing specifications, schedules of work and contract documentation\n Excellent communication and client-facing skills\n Ability to travel regularly throughout London and the South East\n Full UK Driving Licence\n\nBennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.\n\nWe are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for

Production Manager - Engineering Manufacturing\nNottinghamshire | Nuclear, Defence, Aerospace & Energy\nPermanent\nEMBS Engineering is working in an exclusive partnership with a Midlands-based engineering manufacturer supplying high-integrity machined parts, assemblies and fabrications into highly regulated sectors, who is seeking an experienced Production Manager to lead shop floor performance.\nThe company has experienced considerable growth over the years and is at a unique point in their journey, creating a fantastic opportunity for an experienced Production Manager to join the business and help move the company to new heights.\nRole Overview:\nResponsible for the day-to-day management of the shop floor, ensuring safe, compliant and efficient production while delivering against customer commitments, KPIs and business strategy.\nWhat's on offer:\n Stability & Longevity - Permanent position\n Competitive salary - £55,000 - £65,000\n Hours: 39 per week - early finish on Fridays\n Company bonus scheme\n 25 days holiday\n My EAP\n Healthshield care plan\n Sick pay + much more\nKey Responsibilities:\n Lead shop floor operations, daily reviews and Gemba walks\n Drive OTIF, productivity, quality and efficiency\n Manage route card adherence, time studies and capacity planning\n Coach and develop team leaders and operators\n Ensure H&S, quality and regulatory compliance\n Own delivery performance, invoiced outputs and departmental KPIs\n Support capital investment planning aligned to forecast demand\nKey Metrics:\nOTIF (>90%), factory efficiency (>90%), cost of quality (≤1.5%), productive hours (>5,000/month), RFT batch production, attendance (>95%).\nCandidate Profile:\n Proven Production / Manufacturing Manager experience\n Worked within an SME environment\n Background in precision engineering, advanced manufacturing or similar regulated industries\n Sound working knowledge of running a Machine Shop environment with CNC capabilities\n Strong shop floor leadership and a continuous improvement mindset\n * Comfortable managing KPIs, capacity and performance reporting\nWhy Join:\nStable, privately backed business with a strong UK supply-chain heritage, ongoing investment in people and technology, and work that directly supports defence, energy and aerospace sectors.\nEMBS Engineering is a dedicated talent specialist that partners with some of the UK's most prestigious, advanced, precision engineering companies within the Aerospace, Automotive / Motorsport, Nuclear, Oil & Gas, Green, Environmental and FMCG industries. We’ll offer you expert support and advice throughout the process to ensure you select and secure a career-defining role

College Director\n\nReference number: JR(phone number removed)\nLocation: University of Nottingham International College\nWorking pattern: Full Time, 37.5 hours per week\nContract Type: Permanent\nNumber of roles: 1\nSalary: £76,000 per annum plus up to 10% bonus potential\n\nWe are looking for a College Director to join our team.\n\nWe are looking for a motivational leader who can build on this success and drive the College in the next phase of its development. This is someone with exceptional relationship management skills, an unwavering commitment to student and customer-focused excellence and the ability to lead a team with fairness and inclusivity, whilst demonstrating a commitment to having a diverse, high-performing team. This is an exciting opportunity to lead a thriving international college which boasts a diverse and talented student body.\n\nAs College Director at UNIC you will be responsible for the leadership and direction of the College. Your focus will be to ensure that the College delivers an exceptional experience to each student – from the quality of teaching and support through to the standard of facilities, the high level of pastoral and wellbeing support and overseeing a 24 hour experience. You will support all staff in the College to deliver outstanding service and ensure the successful progression of our students to the University of Nottingham.\n\nWe welcome applications from those with experience gained from many sectors who can demonstrate their skills and approach are transferrable to Kaplan International Pathways.\n\nThis is an excellent opportunity for an exceptional educational leader who is looking to expand their skills and build their career with an industry leader.\n\nWhat you’ll bring to the role\n\n \n\n Extensive experience of leading teams in an educational or student-driven context.\n\n \n\n Knowledge of the needs of international students within an academic, welfare and experiential environment.\n\n \n\n A strong and demonstrable commitment to inclusive student and customer-centred delivery.\n\n \n\n Excellent relationship management, organisational, interpersonal and communication skills.\n\n \n\n Strong leadership and management skills, with a willingness and ability to lead inclusively.\n\n \n\n Experience in managing resources and budgets and good financial planning skills.\n\n \n\n Excellent teamworking skills, both as a leader and as a member of different teams.\n\n \n\n A commitment to, and proven track record of, improving and enhancing performance of teams and operations.\n\n \n\n Undergraduate degree or equivalent qualification.\n\n \n\n A postgraduate degree or equivalent qualification would be desirable.\n\nWhat we do\n\nKaplan International Pathways, a division of Kaplan Inc., offers international students a wide range of flexible study options - from University preparation programmes in the UK, Australia, USA and Japan through to full degree programmes in Singapore, Hong Kong and Australia. Through our academic partnerships with leading universities, our expertise in student recruitment, our exceptional teaching and a real focus on customer service and pastoral care, each year we are proud to welcome thousands of students from more than 100 countries through the doors of our colleges.\n\nIn the UK, we operate 9 campus-based colleges in partnership with Bournemouth University, University of Glasgow, University of Liverpool, Nottingham Trent University, University of Nottingham, University of Brighton, University of Essex, University of York and University of West of England, Bristol and an off-campus college in London offering pathways to 7 leading well-ranked UK universities.\n\nWhat we offer\n\nAs well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:\n\n \n\n 28 days annual leave\n\n \n\n Big discounts on Kaplan courses for you and your family\n\n \n\n 24/7 confidential helpline providing counselling and other support services\n\n \n\n Company pension contributions\n\n \n\n Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels\n\n \n\n Medicash Health Cash Plan\n\nPlease note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.\n\nHow to apply: Please apply with CV and cover letter detailing how you meet the requirements of the role no later than 11pm on 8th June 2026. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.\n\nAdditional Application Information\n\nKaplan is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.\n\nThis role involves working with learners who are under 18 years old and are exempt from the Rehabilitation of Offenders Act 1974. Recruitment checks are undertaken in accordance with our background-checking policy. Successful applicants will be required to undertake an Enhanced Disclosure (including children’s barred list) via the Disclosure and Barring Service (DBS) check to confirm their suitability to work with children and young people. In addition to the DBS check, for roles that include teaching or coaching, a Prohibition from Teaching Check will be completed through the Teaching Regulation Agency. Please be aware that it is an offense to apply for this role if you are barred from engaging in regulated activity relevant to children.\n\nDisability Confident Scheme and Reasonable Adjustments\n\nAt Kaplan International Pathways, we're dedicated to fostering a diverse, equitable, and inclusive global workforce. As equal opportunity employers, we ensure fair treatment for all employees, safeguarding them from discrimination based on protected characteristics as defined in the Equality Act 2010, and beyond.\n\nWe actively welcome individuals from varied backgrounds to apply for roles within our organisation, appreciating the distinct viewpoints and contributions they offer. We especially encourage applications from underrepresented groups, including diverse racial and ethnic backgrounds, LGBTQ+ individuals, women, people with visible and hidden disabilities, and individuals of any age or family status.\n\nFollowing the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selected for interview.\n\nEmployee Resource Group\n\nFurthermore, we proudly endorse and provide a platform for our Employee Resource Groups, such as Kaplan Pride, Higher Ground Race, Ethnicity and Cultural Heritage Group, and Parents and Carers. These groups serve as vital forums for support, connection, and advocacy within our company.\n\nFollowing the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selected for interview

Technical Sales Engineer To £60,000 Basic Salary Leeds/Sheffield/York Take charge of high-value sales across Yorkshire, with the freedom to shape your own strategy and drive revenue in a major industrial sector. You’ll work directly with project-driven clients, giving you the chance to influence large-scale decisions and win business that makes a real impact on your career. With an £80,000 OTE, you’ll have the financial reward to match your drive. Enjoy the flexibility of a home-based position, with regular customer visits across the region. You’ll get a company car, a good retirement plan, all the necessary expenses covered and a comprehensive package, so you can focus on what matters most - building relationships and closing deals. Develop your expertise in flow control technology, while gaining access to specialist training and support that will sharpen your technical and commercial edge. You’ll be working with an industry-leading manufacturer, giving you credibility from day one. What You Will Do • Support the Sales Manager in driving new business across Yorkshire, focusing on strategic accounts and long-term opportunities. You’ll lead sales campaigns, write proposals, and negotiate contracts, giving you hands-on experience in every stage of the sales cycle., • Research new markets, identify income streams, and map customer needs, so you can stay ahead of the competition. This is your chance to develop a deep understanding of how to sell high-end industrial equipment and build a strong network of corporate clients. What You Will Have • Ideally with proven experience in selling rotating equipment (pumps or related), with a track record of winning new business and growing accounts, • Strong strategic thinking and exceptional business development skills, able to get in front of corporate customers and sell across multiple departments, • Excellent communication skills, allowing you to connect with a wide range of decision-makers and influence long sales cycles About The Company They manufacture precision-engineered flow control equipment, designed to improve safety, efficiency and maintenance in processing industries. With over 50 years of engineering heritage, they serve major industries chemical, pulp and paper, pharma, biopharma, food and beverage, and personal care etc. The best part of this is, if you are successful in getting the job, we guarantee that you are going to love it. Why? For every 100 people we recruit, 96% are still with their company 12-months later, and 94% are still there 2-years later. That speaks for itself. Want to be a part of this? Of course, you do! If you have the entrepreneurial spirit and passion this position requires then get in touch now before the deadline expires. To apply, click on the apply button below, contact Richard York, or call the Mercury Hampton office directly on 01925 937311. We aim to respond to all successful applicants within two working days.

Group Accountant Location Kingston, Surrey Hybrid Up to £65,000 Magpie Recruitment is delighted to be recruiting for a Group Accountant role within our client's dynamic and inclusive organisation. They are a global engineering consultancy with a rich heritage, providing innovative solutions in the industry. As the Group Accountant, you will play a vital role in ensuring the accuracy, compliance, and efficiency of the Group's financial statements and reporting processes. Group Accountant Responsibilities: • Prepare consolidated year-end profit and loss accounts, balance sheets, and cash flow statements, including associated disclosure notes and tax disclosures, while conducting necessary reconciliations., • Review subsidiary packs for technical compliance, accuracy, and completeness at year-end., • Handle defined benefit pension journals and related reconciliations., • Support the preparation of the Group Consolidated Statutory Accounts under UK GAAP FRS102 and all UK subsidiary accounts., • Collaborate with the BIRA team to develop year-end reporting templates, ensuring comprehensive information for the completion and audit of Consolidated Group Statutory Accounts. Group Accountant Person Specification: • Finalist / Newly qualified /Qualified Accountant, preferably ACA, ACCA with experience in multinational companies through practice or industry., • Strong technical accounting skills and the ability to communicate complex concepts in a clear and concise manner. Familiarity with UK GAAP FRS102 and IFRS., • Demonstrated ability to work independently, meet tight deadlines, and pay attention to detail., • Excellent interpersonal and communication skills, adapting to different audiences and levels of staff., • Highly organized, positive, and proactive mindset., • Flexible and able to thrive in a fast-paced environment., • Proficiency in Excel, along with good skills in Word and PowerPoint. Knowledge of PowerBI is advantageous but not essential., • Team player capable of collaborating effectively and achieving shared objectives., • Enthusiastic about joining the Business Intelligence, Reporting, and Analysis Team and contributing to the wider Global Finance team. Group Accountant Benefits: • Salary: £60,000 - £70,000, • Pension contribution of up to 10%., • Salary Exchange Scheme., • Permanent Health Insurance., • Life Assurance., • Private Medical Insurance (PMI)., • Wellbeing Fund (£250 per annum)., • Flexible Working arrangements., • Annual Leave of 26 days per annum., • Holiday Trading: Up to 10 days can be bought or sold in any annual leave year., • Career Development opportunities., • Performance Related Bonus Scheme (PRBS)., • Employee Dividend Scheme (EDS)., • This is a full-time or part-time role (4 days per week) offering flexibility and work-life balance. While the role can be performed remotely, you will be required to work in the office full-time during key year-end weeks. What you need to do now: If you're interested in this vacancy, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Magpie Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at magpierecruitment.com. _

.NET Developer, .NET 9, C# - Global Internet Icon - Reading (Tech stack: .NET Developer, .NET 9, Blazor, Azure, JavaScript, HTML5, CSS3, Agile, Programmer, Full Stack Engineer, Architect, .NET Developer) Our client has long been a classic internet icon; today it has evolved into an integrated and diversified modern media company. We are seeking .NET Developer to work on one of the most ambitious .NET / C# projects to take place since the birth of the World Wide Web. .NET Developer applicants should have a skill set that encompasses: .NET, .NET Core / ASP.NET MVC, C#, Azure SQL and Agile. Full training will be provided into: .NET 9, Blazor, EF Core, Azure, JavaScript, HTML5, CSS3, Agile, TDD, BDD, Azure SQL and MongoDB. Our client offers a truly refreshing working environment including: flexible working hours, home working, casual dress code, onsite gym and games room and great benefits. This is an amazing opportunity to join a major force in the Internet arena industry, with a proud heritage, an enduring legacy and a promising future. Location: Reading, Berkshire, UK / Remote Working Salary: £50,000 - £75,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETREC NOIRUKREC

.NET Developer, .NET 9, C# - Global Internet Icon - Lincoln (Tech stack: .NET Developer, .NET 9, C#, Blazor, Azure, JavaScript, HTML5, CSS3, Agile, Programmer, Full Stack Engineer, Architect, .NET Developer) Our client has long been a classic internet icon; today it has evolved into an integrated and diversified modern media company. We are seeking .NET Developer to work on one of the most ambitious .NET / C# projects to take place since the birth of the World Wide Web. .NET Developer applicants should have a skill set that encompasses: .NET, .NET Core / ASP.NET MVC, C#, Azure SQL. Full training will be provided into: .NET 9, Blazor, EF Core, Azure, JavaScript, HTML5, CSS3, Agile, TDD, BDD, Azure SQL and MongoDB. Our client offers a truly refreshing working environment including: flexible working hours, home working, casual dress code, onsite gym and games room and great benefits. This is an amazing opportunity to join a major force in the Internet arena industry, with a proud heritage, an enduring legacy and a promising future. Location: Lincoln, Lincolnshire, UK / Remote Working Salary: £40,000 - £55,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETREC NOIRUKREC

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. Tesco Media and Insight Platform is a partnership between Tesco, the UK’s largest grocery retailer, and dunnhumby, a global leader in Customer Data Science. Together, we always put the customer first. Fuelled by data from over 24 million Clubcard holders, our closed-loop measurement helps brands understand consumer behaviour and ensures that every pound of advertising budget is spent targeting the right customer, at the right time, with the right message, across the full marketing funnel. We're here to help brands Shape What Britain Buys. We’re looking for a Media Channel Executive who expects more from their career. Sitting within the Sales Enablement team, you will be an integral part to driving the success of our sales team by developing and executing strategies to enhance their capabilities, responsible for implementing programs, tools, and resources, to achieve their targets effectively. The role involves collaborating closely with cross-functional teams, including Sales, Marketing, Product, and Training, to ensure alignment and integration of sales enablement initiatives. Your focus will be on the development, delivery and optimisation of our online media channels delivered through Tesco.com, during an exciting time of transformational change for the Tesco media business. What you'll be working on • Own the executional side of Tesco.com’s digital media strategy, ensuring efficient delivery across display, sponsored media, brand events, and partnerships., • Supporting the Media Channel Leads and Managers in the launch of new propositions in the digital channel and monthly governance across wider Tesco stakeholder group., • Become proficient across Tesco.com’s digital media channels. Empower Media Sales teams by sharing knowledge, best practices, and training on digital media guidelines and capabilities., • Assisting in the development of measurement and case studies across digital channels., • Build strong networks internally at Tesco Media and Tesco, partnering with product, tech, data science, marketing, and media sales teams to ensure alignment and effective delivery., • Utilising insight and planning tools to build compelling marketing collateral that can be used by Media Sales teams to inspire clients into buying into our solutions and empower the sales team to take them to market., • Help foster a strong internal culture through engaging communications that keep the Media Sales team aligned, informed, and inspired. What we expect from you • Experience in digital media planning and/or e-commerce within a marketing/advertising team or media agency., • Platform activation experience within Sponsored Products such as Epsilon, Programmatic or Search channels., • Ability to work in a fast-moving team and effectively manage multiple projects, priorities and stakeholders at the same time., • Experience in managing external client relationships., • Knowledge and passion for Retail or Media, with a strong understanding of taking a ‘customer first’ approach., • Experience using data and insights to build a compelling media solution and curate a narrative to take out to market., • A strong collaborator – showing evidence of collaborating and coordinating with internal departments and teams to get things done., • Excellent communication and presentation skills., • Excellent time management skills, ability to work calmly under pressure whilst meeting deadlines. What you can expect from us We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found _

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. We’re looking for a Campaign Manager (12-month maternity cover) who expects more from their career. It’s a chance to extend and improve dunnhumby’s engagement with a leading UK retailer. It’s an opportunity to work with a market-leading business to explore new opportunities for us and influence global retailers. Joining our Campaign Management team, you’ll work with world class and passionate people to lead the creation, delivery & measurement of campaigns What we expect from you • You will have a passion for advertising, creating brilliant campaigns for customers which can be measured to deliver value, • You’ll be positive, reliable and take ownership in this space. Guiding the retailer on best in class campaign management and setting the example., • You’ll be a creative thinker with a test and learn mindset. Fostering a team culture which is constantly looking to challenge and improve the way things are done, • Experience in campaign management, from set up through to measurement, • Comfortable in a fast paced environment & being able to adapt., • You are comfortable leading from the front, bringing others on the journey with you, • Experience in working with a broad group of stakeholders What you can expect from us We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found _

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Start here. Grow here. Are you passionate about developing your archaeological consultancy career? Join our talented Heritage team as a Principal Archaeologist in our growing Basingstoke, Birmingham, Bristol, Edinburgh and Leeds offices, as well as taking advantage of our flexible hybrid working model. Over the past twenty years our heritage team has delivered many hundreds of projects across every business sector in the UK and internationally. We are looking for an experienced professional archaeologist to support the delivery of development projects across a range of sectors, including renewables, defence, water and most notably on significant infrastructure projects. The huge variety of project work will provide regular opportunities to build on your current knowledge and develop your career in line with your particular interests and skills. In addition to a range of company training options, the heritage team offer regular workshop sessions to share our knowledge and enable continual improvement. Constant collaboration maintains a friendly and welcoming team who share knowledge and experience to continually improve, both as individuals and collectively. We would like you to join our team to share your knowledge and experience and help us deliver to highest standard possible. Your Expertise: • Proven track record of Cultural Heritage Desk-based Assessments, Heritage Statements, ES Chapters and other planning application documents to a high standard., • Demonstrable experience in a heritage consultancy environment., • Sound knowledge of the UK planning system and British archaeology. Detailed understanding and experience of delivering the archaeological planning process including field evaluation and mitigation design., • Experience of bid production using internal systems and operations., • Lead or provide collaborative support for the delivery of DCO projects from initiation to post consent mitigation, including support through examination., • Capability to arrange and chair statutory consultation meetings. Ensuring Quality: • You will undertake regular formal quality assurance of reporting such as desk-based assessments and Environmental Statements. Training is provided., • Be willing to provide regular mentor support and task specific training for Graduate and Consultant grade staff., • Ensure Health and Safety procedures are followed at all times. Collaboration: • Be able to work closely with clients, colleagues and other discipline leads to provide optimum project delivery., • Contribute innovative ideas to enhance AECOM and the Heritage team’s offering., • Lead training workshops for other team members., • Lead and develop sectors of interest and establish expertise working parties. Ready to push the limits of what’s possible? Here’s what we’re looking for: • A relevant first degree and/or post-graduate qualification in archaeology., • Appropriate level of membership of the Chartered Institute for Archaeologists or equivalent., • Technical and analytical skills., • Excellent communication skills. Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn (annemarieflynn). We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at _ At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address _ if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

Medical Science Liaison - UK - Remote (Travel across the UK is required 60-80%) with some visits to our UK offices About the Company Pharmanovia is a dynamic, fast-growing international pharmaceutical company with a portfolio of over 20 brands across more than 160 markets. Our mission is to improve patient health globally by revitalising niche, tried-and-trusted medicines. Our core behaviours are: • We act decisively, but we never compromise on quality, • We keep our promises and do as we say, • We value our heritage and foster an entrepreneurial spirit, • We reinvest in our future – in our products, our brands and our people, • We give back to our communities Since its inception in 2013, Pharmanovia has grown consistently year on year, focusing on delivering high-quality branded prescription medicines to patients, prescribers, and healthcare providers worldwide. Our growth has enabled the company to reinvest in its products, brands, people, and to give back to its communities. A people business with a strong, supportive culture that encourages innovation and entrepreneurial spirit, our team comprises over 300 employees from 29 nationalities and operates from offices in the UK, Denmark, the Netherlands, Switzerland, Italy, Spain, Germany, the U.A.E., India, Australia and Singapore. We are an agile, committed, and innovative global speciality pharma business and a preferred partner for innovator pharma companies, instigating a paradigm shift in the life cycle management of iconic medicines. We seek to extensively engage with clinical communities to communicate product improvements and prioritise environmental, social, and governance considerations across the business and workforce. Pharmanovia’s therapeutic areas include Cardiovascular, Oncology, Endocrinology and Neurology About the Role Reporting to the Medical Department, you will be a member of the MSL team, whose primary responsibility is to interact with influential stakeholders and healthcare providers nationally. You will collaborate with physicians and other medical experts to support trial management, RWE initiatives, interact with patient organisations, and ensure that healthcare professionals have the most up-to-date information about the medical and clinical benefits of Pharmanovia’s products Responsibilites • Setting up strategies to target the most relevant HCPs for Pharmanovia’s therapeutic efforts and coordinate and align key messages to position Pharmanovia as a credible partner and provider of effective treatments and medicines, • Identifying, developing, and maintaining professional relationships with national KOLs, establishing peer-to-peer collaborations with key medical experts in the therapeutic areas covered by Pharmanovia, • Supporting evidence generation initiatives, including potential investigator site identification, trial recruitment, registries, and presentation of final approved data, involving experts to generate scientific data, including investigator-initiated trials, • .Collaborating with physicians on medical affairs initiatives, including publication and communication plans, advisory boards, medical education opportunities, webinars, training, and speaker development, • Serving as a scientific peer-to-peer resource to external disease experts and internal stakeholders, • Supporting the medical community with up-to-date medical information, robust disease expertise, and product information, • Communicating clinical insights on new data to the company, • Coordinating the gathering of insights from HCPs to support business strategy, such as new product development and market access, • Fostering cross-functional collaboration with internal teams: KAMs, local marketing, market access, etc, • Generating national plans to provide needs-based, value-added support of the medical and scientific community in line with company goals, • Using systems to strategically map, identify, profile, and prioritise thought leaders in line with the medical plan and goals, • Being a credible scientific expert in the given therapeutic area and in the product(s) themselves, • Reporting and documentation of MSL’s daily activities Qualific • A scientific degree (e.g. PhD, PharmD or MD)., • Medically trained and/or clinical experience in Oncology, Gyn-oncology, Internal Medicine, or a related field., • Prior MSL experience of 3-6 years within Oncology Required Skills • Appropriate focus on performance and delivery, • Must excel at working independently and in cross-functional teams. Demonstrates excellent time management skills and can adapt to new circumstances and ideas., • Inclination to seek and analyse data from a variety of sources to support decisions and to align others with the organisation’s overall strategy., • Knowledge of compliance requirements and adherence to all relevant standards., • An entrepreneurial approach to developing new, innovative ideas that will stretch the organisation and push the boundaries within the industry, • Fluency in spoken and written business English is essential, • Travel required Pay range and compensation Package We offer a competitive salary plus a bonus and rewards package, including holidays, employee recognition awards, social events, a pension scheme, and hybrid Working Equal Opportunity Statement Pharmanovia is an equal-opportunity employer. Pharmanovia does not unlawfully discriminate against employees or applicants for employment based on an individual’s race, colour, religion, creed, sex, sexual orientation, gender identity or expression, national origin, genetic information, age, disability, marital status or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination. Pharmanovia will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

A business with a long and rich heritage, this retailer of all things garden and home-related has invested heavily in store refurbishment and expansion and is one of the best-known businesses in its sector. A natural communicator with an ability to engage stakeholders, you’ll be CIPD qualified, id

Strategic proposition development: build and continually evolve the proposition and product matrix of the retail media business, establishing a clear role of your product portfolio within the broader Brand and Performance propositions. With deep heritage and expertise in retail – one of the world�

Area Sales Manager Premium Garden Tools & Accessories North, Midlands & Scotland £40,000 - £45,000 + 15% Bonus + Company Car + Benefits Looking for a role where you can make a real impact across an underdeveloped territory? Enjoy building strong customer relationships and driving growth through better account management? Want to represent a premium, heritage brand with a strong reputation in garden retail? We're working with a well-established premium garden tools, accessories and gifting business with a strong heritage, quality-led product ranges and a recognised reputation across the garden retail sector. This is a brilliant opportunity to join a supportive, close-knit business where the territory has significant growth potential. What's in it for you? £40,000 - £45,000 depending on experience 15% annual bonus opportunity Hybrid company car Company fuel card Laptop and mobile phone 25 days annual leave plus bank holidays Represent a premium, established brand Supportive and collaborative team culture Genuine opportunity to grow an underdeveloped territory The Role As Area Sales Manager, you'll be responsible for managing and growing sales across Scotland, the North of England and the Midlands down to Leicester. The role will be a mixture of developing an existing customer base and identifying new opportunities, with around 70% focused on current accounts and 30% on...

Join Hunter Douglas – a global leader in innovative window coverings and architectural products. With a proud heritage of design, engineering excellence and industry-leading brands, Hunter Douglas continues to shape the future of smart, stylish and sustainable window treatment solutions. As we're launching innovative new projects to the UK market, we're looking for talented individuals who want to build their expertise in product data, configuration, and enterprise system testing. We are currently recruiting a Product Configuration Test Analyst on a 12-month fixed term contract, offering an ideal opportunity for an early-career professional to grow and develop within a global organisation. About the Role The Product Configuration Test Analyst plays a key part in validating that the configuration of our technically complex products behave exactly as intended within SAP and interlinked systems. You'll validate product logic, assist with the development of SAP Variant Configuration rules and end-to-end processes that underpin our complex product manufacturing and supply chain. Based at our Head Office in Colwick, this role is ideal for an early-career data or systems professional who enjoys structure, problem-solving and learning how complex enterprise systems operate behind the scenes. Key Responsibilities • Execute technical testing of complex prod...

CDM Principal Designer A Construction Consultancy who have been operating for over 100 years are now seeking a CDM Principal Designer to be involved in a variety of mostly Commercial, Heritage and Healthcare projects. Not only this but they work in pretty much every sector, which will offer the successful CDM Principal Designer a varying day-to-day throughout the year. They offer hybrid work and a social office environment from which you can develop from their experienced team. This hire is due to a period of commercial success, which will offer the successful CDM Principal Designer long term career progression. The Role The successful CDM Principal Designer will be involved in limiting major and all CDM related risk during the design stages. The role will require clear communication to ensure handover to Principal Contractor is as effective as possible. The Person The CDM Principal Designer suitable for this role will have at least 2 years within a CDM Principal Design / Design Risk Management role. You will have a NEBOSH Construction or a relevant level 3 equivalent H&S / NEBOSH certificate. Already having security clearance will be beneficial, but not vital. In Return? The salary is negotiable dependant on your ability and experience but as a guide: Up to £50,000 pa Car allowance Bonus Pension Season ticket loan Health care Gym membership Corporate incentive schemeThere really is not a more exciting r...

The primary purpose of this post is to produce approximately 150 short, engaging Good Cause Summaries for a shared library of accurate, responsible and compelling case studies that will be used to show the impact of National Lottery Funding. You will support the ongoing development and embedding of

We are leading the search on behalf of a highly successful international beauty business to appoint an outstanding.Operating within one of the most exciting categories in beauty, our client is a recognised market leader with a premium brand portfolio.With a strong heritage of innovation, industry le

Art In Liverpool is seeking a Marketing and Communications Manager for a fixed-term role to create engaging Good Cause Summaries for the National Lottery Heritage Fund.

Are you a dedicated and motivated Residential Conveyancing Legal Secretary seeking a new role with a leading Private Practice Law Firm? Our esteemed client is in search of an experienced Conveyancing Secretary proficient in conveyancing procedures and terminology to join the welcoming and vibrant Property Law department. You will provide support to the departments Fee Earners and Solicitors, working independently and also collaboratively, demonstrating a proactive and flexible approach. The Firm A well-established, multi-office firm, proud of their heritage and links to the communities in which they are based, our client offers a full range of legal services to businesses and individuals across the East Midlands. Staffed by a team of legal professionals, they pride themselves in the ability to offer the personal touch with expert advice and support at every turn. Offering a welcoming environment, staff enjoy a professional and collaborative workspace and have worked hard to attain numerous accreditations of which they are rightly proud. What will be expected from you? Assisting conveyancing fee earners and Solicitors with any administrative tasks related to property transactions Managing correspondence, emails, and telephone calls, and responding to queries promptly Drafting documents, including contracts, completion statements, and forms Organising and maintaining files and documents Liaising with clients, estate agents, solicitors, and other third parties involved To provide a high standard of customer service and maintaining positive client relationships Assisting with general office duties to include photocopying, scanning, and filing as well as reception cover Proficiency in using legal case management systems and Microsoft Office applications Excellent written and verbal communication skills Good organisational and time management skills Ability to work well under pressure and to prioritise workload accordingly In return for your hard work and dedication the Firm offer a competitive salary, ongoing professional development, holiday purchase scheme, and many other benefits. PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED. In accordance with The Conduct of Agencies and Businesses Regulations Act of 2003 - https://ukdsi/2003/(phone number removed)

About our company Camira are a multi-award-winning textile manufacturer with two centuries of heritage and a forward-thinking approach to innovation and sustainability, Camira designs and manufactures environmental fabrics for the commercial, public transport and residential sectors. Purpose of the role Were looking for motivated individuals to join our production team as Machine Operatives, playing a key role in keeping our operations running efficiently and safely. This is a hands-on opportunity to work with modern equipment, develop valuable technical skills, and be part of a team that takes pride in delivering high-quality products. The day to day To adhere to the Camira Code of Conduct and comply with all relevant quality, environmental, health & safety, data protection, and corporate legislative requirements Produce products to the agreed specification by following processes Quality checking to ensure a quality product is knitted and delivered to the customer Maintain Stoll machines to in accordance with standard working practices to ensure smooth running operation and efficiency of the machine Ensure a smooth shift handover by attending daily meetings Change over machines to ensure smooth running of the manufacturing process Shift Pattern This position requires working a 3- week rotational shift pattern Week 1: Monday to Friday: 06:00 14:00 Week 2: Monday to Friday: 14:00 22:00 Week 3: Sunday to Thursday: 22:00 06:00 Employee Benefits Life Assurance Pension with Employer Contribution of 4% Camira Values Our success lies in our customers success. We focus on building long lasting relationships and delivering a brilliant customer experience to a global market; using digital technologies, providing high-quality products, support and services that add value, inspire, and exceed expectations. Our commitment to quality, health & safety, and environmental standards ensures we consistently deliver products and services that meet both customer and regulatory requirements. We do the right thing, no matter how hard. We uphold integrity, honesty, and transparency with our customers, our people, and the planet. We respect our resources and commit to making pioneering fabrics and delivering value added services that contribute positively to a more sustainable future. Apply today At Camira, diversity, equity, and inclusion are at the heart of our values. We adopt a workplace where every team member feels valued and respected. Our inclusive culture ensures all employees have equal opportunities for growth and development. If you require any adjustments and/or additional support during the interview process, please let the talent team know. Join Camira and be part of a company that values your unique skills and supports your professional journey. Apply now and contribute to our mission of delivering exceptional fabrics. TPBN1_UKTJ

Your new company This organisation is a well-established, values-driven education group operating a network of independent schools across England. With a strong reputation for academic excellence and innovation, they support a diverse community of staff and students across multiple sites, including locations in Sheffield, Nottingham, Norwich and Northampton. The schools blend a rich heritage with a forward-thinking approach, placing a strong emphasis on digital transformation, modern learning environments, and high-quality support services, with technology playing a critical role in enabling teaching, learning, and operational efficiency across the organisation. The IT function underpins a geographically dispersed estate, providing robust infrastructure, responsive support, and ongoing improvements to systems and services and this is an exciting opportunity to join a collaborative and evolving IT team, contributing to the delivery of reliable, secure, and user-focused technology solutions across a varied and dynamic educational landscape. Your new role As IT Operations Manager, you will take ownership of IT service delivery across a cluster of 4 schools, ensuring that infrastructure, systems and support services operate reliably, securely, and in line with organisational standards, also being responsible for a team of 8 across these sites. Working on a hybrid basis but also across multiple sites (including Sheffield, Nottingham, Norwich and Northampton), you will play a pivotal role in delivering consistent, high-quality IT services within a geographically distributed environment. You will act as the senior technical lead for your cluster, balancing operational oversight with strategic input and this includes driving forward IT planning, supporting digital transformation initiatives, and ensuring technology effectively underpins teaching, learning and day-to-day operations. This will include leading annual IT planning processes (including budgets), leading change in relation to infrastructure, acting as the technical escalation point, having responsibility for security and disaster recovery, as well as quality assurance and compliance. From an operational perspective, you will manage a team of 8 technicians and senior technicians, being responsible for their performance management and development, working closely with them around IT strategy and ensuring that the level of service remains high at each site. What you'll need to succeed To be successful in securing this position, you will be an experienced IT Manager from the education sector with both staff management experience, and a strong technical background. You will ideally have experience working in a multi-site role, however this isn't essential. You will have a passion for working in the education sector, providing a high level of technical support and a strong understanding of how this impacts teaching and learning in the classroom. What you'll get in return In return, you will be paid a competitive salary of between £50,000 and £58,000 depending on experience, and receive an excellent benefits package. This package includes 30 days holiday (plus bank), access to an attractive pension scheme, access to a cycle to work and tech scheme and a free lunch each day when on site. This is an incredibly exciting opportunity for an experienced leader from the education sector to move into a multi-site role, where you will receive CPD and significant development from the trust. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Head of Product Development (Heritage, Gift & Licensed Products). Supplying bookstores, museum stores, heritage retailers and gift shops across the UK, US and internationally, the business combines proprietary brands with licensing partnerships.

Chronicle Heritage is looking for an experienced International Human Resources Business Partner to support their International Heritage Programme.

If you are excited about helping ensure that heritage is inclusive and accessible to everyone, for now and future generations, then we want to hear from you. Working in Heritage Places as required. Planning and implementing outreach strategies targeted at Heritage 2033 priorities.

Strictlyboardroom seeks Governors for the British Film Institute (BFI) to guide its strategic direction, ensuring the organization meets its objectives.Ideal candidates should have experience in commercial growth, fundraising, and knowledge of HETV production.Responsibilities include contributing to

Keywords: heritage, activity plan, Heritage Fund, museum, community. Waltham Forest Council is seeking to appoint a specialist consultant to provide Activity Planning Services to support a Delivery Stage submission to The National Lottery Heritage Fund (NLHF) for Vestry House Museum.