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  • Junior Founding Producer
    Junior Founding Producer
    7 hours ago
    £20000–£40000 yearly
    Part-time
    Dagenham

    World of Our Own is a culture and lifestyle podcast and brand - the space on the internet for candid conversations about life, authentic living and doing things on your own terms. Whether we're questioning the rules of adulting, having conversations that get unexpectedly deep or causing complete chaos for absolutely no reason, the show has always been about creating a space where people can laugh, think and feel like they're part of the conversation. Over the last 18 months, we've grown to 250,000+ followers across our social platforms, alongside thousands of monthly listeners and viewers across Spotify and YouTube, with an international audience spanning the UK, USA, Nigeria and South Africa. And we've done all of that with one core show and a very small team. Now, we're ready to produce more shows and therefore build a larger team. Role Description We're looking for our Founding Junior Producer — the first person to join the core World of Our Own team and help us take the show into its next chapter. Our biggest priority right now is simple: more great content, more consistently. We currently have far more clippable moments worth sharing than we have the capacity to edit and publish on social media. We want to move towards posting short-form content every day, while being much more intentional about the ideas and moments we're creating in the show itself. That's where you come in. Initially, this will be a hands-on short-form editing and production support role working directly with Sam, our Lead Producer and Co-Host. As you get to know the show, our audience and how we work, there's real scope for the role to grow into wider podcast production. What You'll Initially Be Doing: Your first focus will be helping us create more content, more consistently, while supporting the day-to-day production of the show: • Editing short-form content — identifying the strongest moments from episodes and turning them into scroll-stopping clips people want to watch and share for TikTok, Instagram and YouTube Shorts., • Supporting the day-to-day production of the podcast — This could be anything from researching thumbnail references and gathering inspiration for an upcoming episode to organising content and information sourcing., • Bringing ideas to the table — from episode concepts to potential segments and formats that could create funny, interesting, controversial or highly shareable moments. As you grow into the role, there'll be opportunities to take on more of the producing side of the show — from topic and guest research to Patreon, YouTube packaging, new segments and wider growth strategy. Ultimately, we're looking for someone who can grow with World of Our Own and take on more ownership over time. You'll succeed if... • You genuinely love podcasts — not just making content for them., • You already have some experience editing short-form social content., • You're comfortable editing with editing software (Final Cut Pro and Adobe PP preferred), • You understand short-form platforms and have an instinct for what makes someone stop scrolling., • Some understanding of pacing, hooks and storytelling and why some clips work while others don't., • You're interested in internet culture and what people are actually talking about., • You have ideas and aren't afraid to pitch them., • You're proactive, reliable and able to work independently. Our audience is predominantly women, so having a strong instinct for the conversations, humour, culture and content that resonate with our female audience is particularly important. What you'll get: You'll have the opportunity to actually shape what this becomes. That includes: • Hands-on experience building and growing an independent podcast., • Genuine creative input into the show., • Building a portfolio across podcasting, short-form content and entertainment., • Opportunities to meet and connect with guests, creators and talent across the industry., • The opportunity for your responsibilities to grow alongside your skills., • Potential progression into a paid role and/or revenue-sharing arrangement as World of Our Own grows and generates the income to support it. HOW TO APPLY: 1–2 minute video telling us: 1. Why you want to join World of Our Own., 2. Your favourite podcast and what about it stands out to you as to why it's successful., 3. One thing you would change, introduce or start doing with World of Our Own right now to drive growth. Provide a portfolio or examples of content you've previously edited or created (Not mandatory) One Last Thing... World of Our Own has reached 250,000+ followers with a tiny team, and we genuinely believe we're only getting started. This is a volunteer role initially, but we're looking for someone who sees the long-term vision, wants to grow with the show and can one day say, “I was there before it blew up".

    Immediate start!
    No experience
    Easy apply
  • Office Manager
    Office Manager
    19 hours ago
    £31300–£41700 yearly
    Full-time
    Cranbrook, Ilford

    About the role New Herblife Ltd is seeking an organised and experienced Office Manager to oversee the company’s day-to-day administrative operations. The successful candidate will ensure that the office runs efficiently while providing administrative support to senior management and the company’s HR and finance functions. Key responsibilities • Organising internal and external meetings and maintaining company diaries;, • Managing office databases, administrative records and filing systems;, • Booking business travel, transport and accommodation;, • Organising company events, meetings and conferences;, • Ordering stationery, IT equipment and other office supplies;, • Managing correspondence and responding to complaints and enquiries;, • Preparing business letters, presentations, reports and other documents;, • Supervising and monitoring the work of administrative employees;, • Processing invoices and maintaining accurate financial records;, • Monitoring office expenditure and assisting with the management of office budgets;, • Developing, implementing and maintaining office procedures and administrative systems;, • Organising induction programmes for new employees;, • Ensuring that workplace health and safety policies and records remain up to date;, • Attending meetings with senior management and implementing agreed actions;, • Maintaining personnel records and supporting general HR administration;, • Arranging interviews and assisting with the recruitment process; and, • Updating financial documents and liaising with the company’s accountant where required. Skills and experience The successful candidate should have: • Previous experience in office management or a comparable administrative role;, • Strong organisational and time-management skills;, • Excellent written and verbal communication skills;, • Experience supervising or coordinating administrative staff;, • Good working knowledge of Microsoft Office and office database systems;, • The ability to prepare professional correspondence, reports and presentations;, • Experience handling invoices, budgets or basic financial administration;, • The ability to manage competing priorities and work with minimal supervision; and A professional, reliable and confidential approach to their work.

    Immediate start!
    No experience
    Easy apply
  • Work From Home – Paid Research
    Work From Home – Paid Research
    1 day ago
    Part-time
    London

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

    No experience
    Easy apply
  • Indian Curry Chef
    Indian Curry Chef
    2 days ago
    Full-time
    Redbridge, London

    Indian Curry Chef Wanted – Immediate Start We are looking for an experienced Indian Curry Chef to join our busy and well-established restaurant in Ilford, East London. Requirements: • Strong experience in preparing authentic Indian curry dishes, • Able to work in a fast-paced, busy kitchen, • Reliable, hardworking, and passionate about quality food, • Team player with a positive attitude What We Offer: • Excellent salary (depending on experience), • Full-time, permanent position, • Immediate start available, • Friendly and supportive working environment If you are interested, please send your CV or contact us directly for more information.

    Immediate start!
    Easy apply
  • Practice Manager
    Practice Manager
    3 days ago
    £23–£25 hourly
    Part-time
    Romford

    We are looking for a flexible, innovative, resilient manager who is a great team player, preferably working Monday to Friday as a job share. They will be proactive, and have experience of building and managing a strong team. The successful candidate will be confident, approachable and able to work autonomously with excellent people management skills. The role is supported by the GP partners who will work closely with the manager to set the strategy for the on-going development of the practice , ensuring safe and effective running of the business. You will be responsible for providing collaborative leadership and managing all aspects of the practices. Responsibilities include patient services, handling complaints, Human Resources and staff management, premises management and overall operations including Health and Safety, compliance with CQC regulations, management of internal and external stakeholder relationships and Information Technology.

    Immediate start!
    Easy apply
  • Sales Consultant
    Sales Consultant
    6 days ago
    £1500–£3000 monthly
    Full-time
    Romford, Havering

    Would you like to work with one of the most luxurious brands in the UK? Do you have a dynamic and vibrant personality with strong selling skills, excellent customer service and a friendly disposition?We have exciting opportunities to work in Imperial Bamboo .Imperial Bamboo is a shop for selling Bed Linen ,Pillows and mattresses made of bamboo.Candidates should be passionate about delivering a professional customer service at all times, whilst being immaculately presented and holding excellent communication and client skills.If you are interested, please read further details below:Purpose of the Role The Retail Sales Consultant (Luxury Brand Ambassador) is responsible for delivering world class customer service in our stores to achieve sales and service target. They are passionate and knowledgeable about the Imperial Bamboo Bedding. We referred to our Sales Consultant as Luxury Brand Ambassadors to represent better the level of excellence of our team members!This role is self employed job working times 5 days per week ,the salary is build up from daily payment + high commision .Day to Day Key Responsibilities Your duties will include but not be limited to the following: Ensuring that you are well informed about all the items Imperial Bamboo Bedding, that you will sell and can communicate with confidence the features and benefits of their bedding and other products to potential customers. Act as an ambassador for the brand and companyAchieving the sales targets that are set for you and provide the highest levels of customer service to all our customers and potential customers in line with the Shopping Center. Maintaining a clean and well-merchandised environment on the counter where you work. Ensure Company Visual Merchandising standards are always maintained. Carrying out promptly any reasonable instructions or tasks set by your line manager. I.e., stock replenishment, unpacking stock deliveries, stock taking, recording sales figures and supervising agency staff. If requested, report sales figures to Sales & Education Manager on a weekly basis. Record individual sales data daily Opening, maintaining, and closing your cash till each day you are at work in line with store expectations. Being aware of and reporting any stock loss or damage on your counter and stock room area. Being aware of promotional activity.Skills/Experience Required Appreciation and a passion to work within the industry. A passion or keen interest in bedding sales Experience of providing a consistent high level of customer service. Experience of dealing with clients/customers. Highly organised team player, able to communicate with colleagues at all levels. Able to demonstrate a pro-active attitude and flexible approach. Excellent time management, organisation and prioritising skills.Key Personal Qualities A team player, self-motivated and able to work on own initiative A blend of passion, dedication and imagination Eager to learn and share their knowledge High levels of attention to detail. See the whole picture but care about the details and client satisfactionPlease note that these are not exhaustive listsLocation This role is based in Central 17 Walthamstow LondonSalary and Benefits Competitive salary and benefits reflective of a luxury retail brand.If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our opportunity. We anticipate a high level of applications and will only directly contact candidates we feel are best suited for this role. Thank you for your understanding. MINIMUM 40 HOURS REQUIRED FOR THE JOB ROLE- PLEASE SEND YOUR CVS VIA THE CHAT. NO-SHOWS WILL NOT BE CONSIDERED

    Immediate start!
    No experience
    Easy apply
  • Receptionist / Administrator
    Receptionist / Administrator
    3 days ago
    £13 hourly
    Part-time
    Romford

    GP Practice, Harold Wood, Romford Receptionist/Administration Previous administration/IT skills preferable £13.00 per hour plus pension, 4 weeks paid holiday per year Must be able to multi-task, work under time deadlines and as part of a friendly, hardworking team.

    Immediate start!
    Easy apply
  • Apprentice
    Apprentice
    7 days ago
    £11–£13 hourly
    Full-time
    London

    Pay: £11.00-£13.00 per hour Job Description: Overview The Business Administration Apprentice will play a vital role in supporting the daily operations of our organisation. This apprenticeship offers a unique opportunity to gain hands-on experience in various administrative tasks while developing essential skills in a professional environment. The ideal candidate will be eager to learn, adaptable, and committed to contributing positively to the team. Duties • Assist with general office administration tasks, including filing, data entry, and document management, • Support financial operations by using QuickBooks for invoicing and expense tracking, • Maintain organised records and databases, ensuring accuracy and confidentiality of information, • Handle incoming calls with professionalism, demonstrating excellent phone etiquette, • Collaborate with team members on various projects, providing clerical support as needed, • Utilise Google Suite for creating documents, spreadsheets, and presentations, • Participate in training sessions to enhance skills and knowledge relevant to business administration Skills • Proficient in computerised systems and comfortable with data entry tasks, • Strong typing skills with attention to detail for accurate documentation, • Familiarity with QuickBooks is advantageous but not essential, • Excellent phone etiquette and communication skills for effective interaction with clients and colleagues, • Organisational skills to manage multiple tasks efficiently within a busy office environment, • Basic knowledge of Google Suite applications (Docs, Sheets, Slides) is preferred, • A proactive attitude towards learning and personal development within the business administration field Job Types: Full-time, Part-time, Apprenticeship Benefits: • Referral programme Flexible language requirement: • English not required Education: • A-Level or equivalent (preferred) Experience: • Customer service: 1 year (preferred), • Administrative experience: 1 year (preferred) Language: • English (preferred) Licence/Certification: • Driving Licence (preferred) Work Location: In person

    Immediate start!
    No experience
    Easy apply
  • Accounting Technician
    Accounting Technician
    12 days ago
    £33000–£50000 yearly
    Full-time
    London

    TENGFEI INTERNATIONAL LTD is an accounting, tax and business consultancy firm providing accounting, payroll, VAT, company compliance and business support services to UK and overseas clients. We are looking for an Accounting Technician to join our growing accounting team. The role will support both UK businesses and overseas companies establishing and operating businesses in the United Kingdom. TENGFEI INTERNATIONAL LTD – Oxford Salary: £33,000 per annum Hours: 37.5 hours per week Full-time TENGFEI INTERNATIONAL LTD is an accounting, tax and business consultancy firm providing accounting, payroll, VAT, company compliance and business support services to UK and overseas clients. We are looking for an Accounting Technician to join our growing accounting team. The role will support both UK businesses and overseas companies establishing and operating businesses in the United Kingdom. Key Responsibilities · Maintain accounting records and prepare journals and reconciliations. · Assist with management accounts, year-end accounts, VAT and payroll records. · Review financial information and investigate accounting discrepancies. · Support overseas clients with UK accounting and financial compliance requirements. · Communicate with clients to obtain records and resolve accounting queries. · Work closely with the Financial Director and other internal professional teams. Candidate Requirements · Degree, professional training or relevant experience in accounting, finance or a related field. · Previous accounting, banking, fund accounting or financial services experience would be advantageous. · Good knowledge of bookkeeping, financial reporting and accounting procedures. · Strong numerical, analytical and organisational skills. · Good written and verbal communication skills in English. · Mandarin language skills would be advantageous due to the company’s growing portfolio of Chinese-speaking corporate clients. · Experience working with international or cross-border clients would be advantageous. Work location: Oxford, United Kingdom

    Immediate start!
    Easy apply
  • Residential Support Worker
    Residential Support Worker
    14 days ago
    £13.5–£14.5 hourly
    Full-time
    Seven Kings, Ilford

    Residential Support Worker – Children’s Home (Redbridge) Full-Time & Part-Time | Day & Night Shifts Available About Us Headway Care is a Children’s Home dedicated to supporting some of the most vulnerable children in our society. It is nurturing and forward-thinking organisation. Our Children’s Home in Redbridge provides a safe, stable, and loving environment where every child can grow, heal, and thrive. The Role We’re looking for compassionate, resilient, and motivated individuals to join our team as Residential Support Workers. You’ll play a vital role in supporting children and young people with a range of needs including emotional and behavioural needs, learning needs, autism, and trauma-related experiences such as PTSD. We take a therapeutic approach in the care we provide each child. Working as part of a young, dynamic, and dedicated team, you’ll help create a home where love, respect, and personal growth are at the heart of everything we do. What We’re Looking For • Experience working in a children’s residential setting or with vulnerable children and young people, • A genuine passion for making a positive difference in young lives, • Reliability, empathy, and a team-focused attitude, • A desire to grow and build a career within children’s social care. Shift Patterns available Day Shift: 8:00am – 8:00pm Night Shift: 8:00pm – 23:00pm Sleep in shifts: 23:00pm - 08:00am Waking night shifts: 23:00pm - 08:00am Please ensure you can commit to an available required shift pattern before applying. Why Join Headway Care? At Headway Care, you’ll be part of a supportive environment that values professional development and emotional well-being just as much as the quality of care we deliver. We believe in empowering our staff to grow alongside the children we support. If you’re someone who leads with empathy, values teamwork, and is ready to make a lasting difference, we’d love to hear from you. Apply today and be part of something truly meaningful.

    Easy apply
  • Truck Driver
    Truck Driver
    1 month ago
    £45000–£51000 yearly
    Full-time
    Purfleet-on-Thames

    HGV Class 1 Driver Wanted We are looking for an experienced HGV Class 1 Driver to join our team based at our depot in Romford. Job Responsibilities • Deliver our products from our Romford depot, primarily to customers across London., • Ensure safe and timely deliveries while maintaining a professional standard of service. What We Offer • No loading or unloading required. All vehicles are loaded by our warehouse team, and unloading is carried out by our customers., • Occasional night out shifts may be required. Any night out will be paid in addition to your normal wages., • No Sunday working., • Occasional Saturday work may be required, depending on business needs. Requirements • Valid HGV Class 1 (Category C+E) licence., • Valid Driver CPC and Digital Tachograph Card., • Good knowledge of London routes is an advantage., • Reliable, professional, and safety-conscious. If you are interested in this opportunity and would like more information, we would be pleased to hear from you. Please get in touch to discuss the role further.

    Immediate start!
    Easy apply
  • Cafe chef
    Cafe chef
    1 month ago
    Full-time
    Hornchurch

    We need an experienced chef to work in our cafe based in Hornchurch, for more information message us.

    Immediate start!
    Easy apply
  • Care Assistant / Carer
    Care Assistant / Carer
    1 month ago
    £14.11 hourly
    Part-time
    Chigwell

    Responsible to: Sophie Lechevalier Role Summary: To assist the client in health service delivery of care management. Good Communication Skills · Communicate effectively with other team members and the client. Health, safety and Security: · Use appropriate infection control procedures and maintain work areas in Client’s house so that they are: o Clean o Safe o Hand Washing o Familiarise with emergence procedures for Clients o Assist Clients in adopting sound infection control measures. Quality: · Inform other team members to issues of quality in the care of Clients.

    Immediate start!
    No experience
    Easy apply
  • Wrap Around Childcare Deputy Manager
    Wrap Around Childcare Deputy Manager
    1 month ago
    £13.7 hourly
    Part-time
    Dagenham

    Sun and Moon playcare Scheme Ltd provides a high-quality breakfast and after school provision for children aged 3-11 in Primary Schools in Dagenham. We are looking for an After School Club Deputy Manager with NVQ level 3 in Child Care and Education, Play work, NNEB, Children & Young Peoples workforce or equivalent in childcare. Must be well-organised, friendly, enthusiastic, and flexible with good communication skills. Main duties include: · Helping the manager with planning, preparing and delivering quality play opportunities within a safe and caring environment. · Providing comprehensive care for the children including collecting them from school and delivering them safely to parents/carers. · Providing support and supervision to playworkers and volunteers in the absence of the Manager. · Setting up the play space including moving furniture and play equipment. · Providing refreshments and ensuring that hygiene, health and safety standards are met. · Administering first aid when necessary. · Consulting with children and involving them in planning activities. · Encouraging parental involvement in the club. · Facilitating good communication with all members of the organisation, parents, schools and childcare and play related agencies. · Undertaking appropriate and relevant training. · Keeping the work environment healthy, safe and secure. · Working within the framework of the club’s policies and procedures, and the Early Years Foundation Stage. Essential qualities · Experience of working with 3 to 11 year olds · Understanding the varied needs of children and their families · Understanding the issues involved in the delivery of quality play care · Understanding the issues of equal opportunities · Provide and facilitate safe and creative play · Good communication skills · Ability to work as a team member and demonstrate leadership skills · Sound judgement and common sense Desirable qualities · Experience of working within a play-based setting · Competent in using IT to support play and club administration · Ability to work on own initiative · Appropriate child protection training · Current 12-hour Paediatric First Aid Certificate Food Hygiene Certificate

    Easy apply
  • HGV Class 1 Driver
    HGV Class 1 Driver
    1 month ago
    £18–£20 hourly
    Full-time
    Ilford

    Hi there, Are intrested in hgv class 1 driver? I'm based in Dagenham. If you need more information please contact me, I'm Adrian!

    Immediate start!
    Easy apply
  • Orthopedic Surgeon
    Orthopedic Surgeon
    1 month ago
    £10000–£15000 monthly
    Full-time
    London

    *Employer is a licensed UK sponsor and willing to provide a Certificate of Sponsorship (CoS) for International applicants. "visa sponsorship available," "relocation assistance," "Skilled Worker visa"* Overview We are seeking highly skilled and dedicated Orthopaedic Surgeons globally to join our esteemed medical team. The successful candidate will be responsible for diagnosing, treating, and managing musculoskeletal conditions, ensuring the highest standards of patient care. This role offers an opportunity to work within a multidisciplinary environment, contributing to both clinical practice and research initiatives. The position is paid and suitable for professionals committed to advancing orthopaedic medicine through innovative approaches and compassionate patient service. Duties • Conduct comprehensive assessments of patients presenting with musculoskeletal issues, including fractures, joint injuries, and degenerative diseases., • Perform surgical procedures such as joint replacements, arthroscopies, and fracture fixations with precision and adherence to safety protocols., • Develop personalised treatment plans based on clinical evaluations, imaging results, and patient needs., • Oversee pre-operative preparations and post-operative care to optimise recovery outcomes., • Collaborate with multidisciplinary teams including physiotherapists, radiologists, and nursing staff to ensure holistic patient management., • Engage in clinical research projects aimed at advancing orthopaedic techniques and improving patient outcomes., • Maintain accurate documentation of all procedures, treatments, and patient interactions in accordance with medical regulations., • Provide expert consultation on complex cases requiring specialised orthopaedic intervention or second opinions. Qualifications • Medical degree recognised by relevant medical boards or councils., • Specialist training in Orthopaedic Surgery with valid registration and licensing., • Extensive experience in clinical research related to musculoskeletal health is desirable., • Proficiency in interpreting medical imaging such as X-rays, MRI scans, and CT scans., • Demonstrated competence in patient care across diverse settings including ICU experience, nursing homes, senior care facilities, hospice care, and home care environments., • Strong knowledge of anatomy, medication administration protocols, and surgical techniques pertinent to orthopaedics., • Excellent communication skills with the ability to explain complex medical information clearly to patients and colleagues., • Additional experience in public health initiatives or specialised areas such as ICU or geriatrics is advantageous. This role offers a rewarding career path for dedicated healthcare professionals committed to excellence in orthopaedic medicine while ensuring compassionate patient service across various healthcare settings. Visa Sponsorship & Relocation: We are a licensed UK Home Office sponsor. Visa sponsorship under the Skilled Worker route is available for this role, and we welcome applications from international candidates, including those based in India. Relocation assistance will be provided for the successful applicants. Benefits: • Casual dress, • Free fitness classes, • Free or subsidised travel, • Free parking, • On-site parking, • Private medical insurance, • UK visa sponsorship Work Location: In person All interested applicants should send updated CVs with subject line "Orthopedic Surgeon Application"

    Easy apply
  • Workshop Manager
    Workshop Manager
    2 months ago
    £30000–£40000 yearly
    Full-time
    Chigwell

    Role Overview The Workshop Manager will be responsible for managing all aspects of workshop operations, from customer bookings and vehicle workflow management through to technician supervision, quality control, invoicing and compliance. The successful candidate will play a key role in ensuring the workshop operates smoothly, jobs are completed efficiently, customers receive excellent service, and the business continues to grow. This role requires a strong understanding of vehicle servicing and repairs, excellent organisational skills, commercial awareness, and the ability to lead and motivate a team. Workshop Operations & Management • Oversee daily operation of MOT, servicing and repairs., • Manage workshop workflow to ensure vehicles are booked in, progressed and completed efficiently., • Allocate jobs to technicians based on workload and deadlines., • Monitor productivity, labour efficiency and turnaround times., • Ensure all work is completed to a high standard and in line with manufacturer guidelines and industry best practices., • Carry out final quality checks where required before vehicles are returned to customers., • Identify opportunities to improve workshop processes and customer experience. Customer Service & Relationship Management • Act as the main point of contact for customers throughout the repair and servicing process., • Provide professional advice regarding vehicle maintenance, repairs and recommendations., • Communicate clearly with customers regarding diagnosis, costs, progress updates and completion times., • Handle customer queries, concerns and complaints professionally and promptly., • Build strong relationships with repeat customers and ensure a high level of customer satisfaction., • Ensure customers receive transparent explanations of work required and completed. Booking, Scheduling & Workflow Control • Manage all workshop bookings, MOT appointments, servicing schedules and repair jobs., • Plan daily and weekly workshop capacity., • Prioritise urgent repairs while maintaining efficient workflow., • Coordinate MOT slots, diagnostics, servicing and repair requirements., • Ensure customers are kept informed of appointment changes or delays. Estimates, Invoicing & Commercial Management • Prepare estimates and quotations for repairs and maintenance work., • Gain customer authorisation before additional work is carried out., • Manage job cards, invoices and payment processes., • Ensure accurate recording of parts, labour and additional charges., • Monitor workshop profitability and identify opportunities to improve revenue., • Work with suppliers to ensure competitive pricing and availability of parts., • Monitor outstanding payments and support effective financial control. Health & Safety, Compliance & Standards • Ensure the workshop operates safely and complies with all relevant health and safety regulations., • Maintain a clean, organised and professional working environment., • Maintain compliance with MOT standards and industry regulations., • Ensure tools, equipment and machinery are maintained and fit for purpose. Stock, Equipment & Supplier Management • Monitor workshop stock levels, consumables and commonly used parts., • Order parts and manage relationships with suppliers., • Ensure efficient use and maintenance of workshop equipment., • Manage external suppliers, recovery companies and specialist repair partners when required. Skills & Experience Required • Previous experience managing an automotive workshop., • Strong knowledge of vehicle servicing, repairs and diagnostics., • Experience working with technicians and managing workshop workflow., • Excellent customer service and communication skills., • Ability to manage multiple jobs and priorities in a busy environment., • Commercial understanding of workshop operations, labour sales and profitability., • Strong organisational and administrative skills., • Ability to use workshop management systems, booking software and invoicing systems., • Previous experience within an MOT testing environment., • MOT Tester qualification is preferred., • Experience with diagnostic equipment and modern vehicle technologies.

    Easy apply
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