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An exciting new Assistant Transport Manager opportunity at DX! All about you You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities! Overall Purpose of Role The role is to manage the transport administration by supporting the operation with all sub-contractor queries to ensure that the DX Service Centres are supported to deliver a service in line with Customer Service Level Agreements and Key Performance Indicators. Main Responsibilities Ensure all trunk vehicles from SC's to the central hubs and back to the SC's are available. Ensure all details of of any driver change / agency drivers are published to the operations team via the daily trunk update document. Take responsibility of organising additional vehicles as required. To maintain contractor files ensuring all compliance documentation is current. Manage cost by identifying areas of efficiency in the trunking network. Encourage and promote positive employee relations throughout the Operation encouraging a "Can Do" attitude Provide administrative assistance to aid the night operation Complete all reports accurately. Ensure all reports are kept to the strict timelines. Administrative tasks during the Day Provide good quality pro-active information for the night and day shift so reporting is of a high standard and all sub-contractors are paid as per SLA. Communicate with all SC's to ensure the Hub is providing high quality service to them and they are conforming to company and customer SLA's each morning. Capture information to supply back and aid with revenue capture/protection Knowledge, Skills & Experience Previous experience in transport preferred Previous experience in the Mail or Distribution industry Understanding of DX Products is preferred but not essential Ability to work on own initiative. Ideas driven and ability to formulate new methods to improve the operation Able to communicate well with people Able to produce reports in a concise manner Knowledge of the UK transport/road network preferred Good monitoring skills. Ability to collate information to forward plan events on the road Proficient with Excel, Word, Outlook Personal Specifications Good communication and interpersonal skills Attention to detail Self-motivated and able to drive and motivate staff Able to make clear and sound decisions whilst working under pressure Flexible and positive to their approach to operational changes Can do attitude Able to work on own initiative without supervision Forward planner PC literate (Word, Excel, Outlook) Benefits: Competitive Rates of Pay Company Funded Health Cash Plan Holidays: 20 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more!! TPBN1_UKTJ

Hiring #ITServiceManager #ITJobs #LondonJobs #ContractJobs #ITSM #DevOps #TechCareers #UKJobs #HybridWork #ServiceManagement #NowHiring #JobOpportunity #ITCareers #HPServiceManager. Looking for your next challenge in IT Service Management? Join a high-impact team delivering critical IT services in a

As IT Service Manager, you will act as the primary point of contact for internal stakeholders on all IT service-related matters, building strong relationships and ensuring a high level of customer satisfaction. This position is responsible for ensuring IT services meet agreed Service Level Agreement

Our Service Managers have the overall responsibility for successful service delivery, managing service margin, and ensuring service level adherence. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual or

BESS Delivery & Service Manager / Engineer – Utility Scale Projects. BESS Delivery & Service Manager / Engineer (Utility Scale). Monitor system performance and coordinate troubleshooting if needed.

National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of maintenance and repair works across the South West Region. You will ensure all activities, whether routine or reactive, meet the required technical, quality and safety standards with

We are looking for an IT Service Manger to join our community of tech experts in DWP Digital. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. Scroll do

We are looking for an experienced and dedicated Service Delivery Manager to lead a team of Contract/Site Supervisors and Service Engineers in delivering exceptional service across a high-profile Clients sites based in Wrexham, Liverpool and Derby. This starts with recruitment and how we bring people

Reporting to the Global Payroll Manager – Payroll, the Enterprise Service Manager (ESM) is a strategic and hands-on position responsible for the successful planning, designing and execution of global payroll delivery without friction to Vistra clients. We have an exciting opportunity for you to jo

A financial software company in Greater London seeks a Cloud Service Delivery Manager to lead cloud-based managed services for clients. This role involves overseeing service delivery, managing executive-level client relationships, and ensuring compliance with industry regulations. The ideal candidat

Ideal candidates should have over 5 years of IT service delivery leadership experience, preferably within a Managed Service Provider environment, alongside strong people management skills. A leading managed services provider in the West Midlands is seeking a Service Delivery Manager to oversee servi

This position offers a unique opportunity to drive audit-related initiatives and contribute to continuous improvement in audit management processes. A global financial services company is seeking a Project Manager to support IT audit coordination in London. Ideal candidates will have 3–5 years of

CGI is seeking an IT Service Manager in Central London to oversee IT service management across the Space, Defence, and Intelligence sector. The role involves defining and optimising service processes, ensuring high-quality outcomes, and managing service governance. Candidates should have proven expe

A continuous improvement mindset with the ability to identify opportunities and implement positive change. Collaborating closely with senior stakeholders across Finance, Customer Services, Customer Experience, Digital, Credit Risk, and other key areas. What you’ll be doing as our Standard Collecti

A leading IT Services Consultancy in Greater London is seeking a Competency Centre Manager to lead and develop consulting talent across IT Enterprise Services. Reporting to the Senior Competency Centre Manager, you will drive recruitment, manage team utilization, and foster professional development.

As a Senior Service Delivery Manager at Made Tech, you will play a critical role in our mission to make public services better. Create, run and report on a service transition plan for onboarding a new service into a Managed Service team. Ability to manage workflows with popular ticket management too

Cookie NoticeIT Delivery Manager R&D and Medical page is loaded## IT Delivery Manager R&D and Medicallocations: Paris: London (UK): Londontime type: Full timeposted on: Posted Todayjob requisition id: R-21133**Title:IT Delivery Manager R&D and MedicalCompany:Ipsen Pharma (SAS)Abo

The position requires a bachelor's degree and over six years of experience in a similar function, with a strong grasp of ITIL practices and customer service excellence. This is a full-time opportunity with a focus on supporting customer needs 24/7. A leading global healthcare provider in the East Mi

A major public transport service provider in Greater London seeks a Service Delivery Senior Manager for a 12-month FTC. This role involves leading the delivery of maintenance services, overseeing multidisciplinary teams, and ensuring compliance with safety and performance standards. Candidates shoul

Manage a heavily outsourced environment with multiple third-party suppliers/MSPs to ensure quality service delivery. Experience as a Service Delivery Manager or similar, with Agile experience. Coordinate delivery through outsourced teams without direct line management responsibility.

Assisting the Head of Technical with the development of our services and service delivery. Experience with technical service provision (support, managed services, consultancy). A point of escalation for service-based client feedback, ensuring client satisfaction is maintained with all service delive

A prominent co-operative organization based in Greater Lincolnshire is seeking a Solution Delivery Manager to oversee IT project delivery. Additionally, the position focuses on leading operational delivery in a high-impact environment and driving continuous improvement in processes. Competitive bene

National Highways is hiring a Service Delivery Manager to oversee highway asset maintenance and repair works across the North West Region. Manage local customer engagement and communication activities, providing timely feedback to address service delivery requests. Support the on‑call rota and occ

The role offers a hybrid working model and an annual salary of up to £68,000 along with additional benefits. A well-established global business in Greater London seeks an experienced IT Project Manager to oversee software and web-based projects. You will manage various aspects of project delivery,

As a Senior Service Delivery Manager at Made Tech, you will play a critical role in our mission to make public services better. Ability to manage workflows with popular ticket management tools such as ServiceNow, Jira Service Desk, Zendesk etc. Create, run and report on a service transition plan for

Reporting to Service Operations Manager the Service Delivery Manager is responsible for ensuring the effective delivery of high-quality services to our tier 1 telecommunications customer and internal stakeholders. Measure and monitor service performance, including SLA measures, ensuring service repo

This role requires leading the transformation of the IT organization to align with ITIL best practices, overseeing IT operations across Europe, and establishing a robust IT Service Management framework. The ideal candidate will have over 8 years of experience in IT Service Delivery and a strong back

As a Service Delivery Manager within our team here at Vanquis, you’ll be at the heart of ensuring our IT services meet the evolving needs of the business—acting as the vital link between our customers and the operational IT teams who deliver for them. Ensure IT services consistently meet agreed

We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic

A technology consulting firm in the UK seeks an experienced Senior Project Manager to lead IT project delivery in the Defence sector. The role requires proven experience in managing complex digital change projects, strong stakeholder engagement, and a solid understanding of project delivery framewor

A data centre connectivity specialist based in the United Kingdom is seeking a Service Delivery Manager. This role involves managing projects, interfacing with clients and stakeholders, and ensuring timely and high-quality service delivery. This is a full-time position with significant growth opport

A leading Consultancy is seeking a Programme Manager to oversee complex IT Service transition programs in a hybrid role. This role offers opportunities to engage with various stakeholders during critical transitions. The successful candidate will manage people-related transition activities, includin

You will work with Made Tech principals across our disciplines including data, security, engineering and strategy, as well as delivery partners to ensure business critical services are transitioned and supported with minimal risk and meet the needs of our customers. Implements processes, tools, and

A leading IT services provider in the United Kingdom is seeking an experienced Service Delivery Manager to oversee service delivery and vendor management. The position offers a competitive salary along with benefits. Ideal candidates will have substantial experience in ITIL and service management.

Experience with ITSM and observability platforms such as ServiceNow, Jira Service Management, PagerDuty, Opsgenie, or similar. Experience in IT service management or service delivery, with leadership or management role. Proven hands‑on experience with AI‑driven service management tools and agent

Proven experience in a Service Delivery Manager or similar role within IT services. This role offers the opportunity to take real ownership of service delivery within a close-knit team and the chance to shape and improve how services are delivered across the business. If this Service Delivery Manage

Responsibilities include service delivery oversight, customer relationship management, and ensuring compliance with KPIs. Adecco is seeking a Legionella Account Manager in Southend to support service teams and ensure compliance with performance metrics.

A leading UK-based software and communications organization is seeking a Project Manager to oversee client delivery and governance in a remote role. This position offers a competitive salary of £60,000, 25 days holiday, and flexible work arrangements, requiring minimal travel. Ideal candidates will

This role involves managing service delivery activities within the UK Health Security Agency’s Digital and Data Directorate. Onyx-Conseil is seeking a Senior Service Delivery Manager in Birmingham to lead essential digital and data services supporting health protection across the UK. You'll focus

The role of Area Service Delivery Manager at Lancer Scott is responsible for overseeing multiple engineers for multiple trades and Co‑op sites within a designated area, ensuring the efficient and effective delivery of maintenance services. Work closely with FMBPs to ensure all site standards are m

BlueRose Technologies is seeking an IT Service Manager in the United Kingdom to ensure seamless delivery of IT operational services. This position presents an exciting opportunity to contribute to a high-impact team focused on critical IT services. The role demands expertise in IT Service Management

Government Recruitment Service is seeking an experienced IT Service Manager in the Borough of Fylde, United Kingdom. The role involves managing the delivery of IT service incidents and requests, coordinating resolution of service issues, and promoting best practices in service management. A commitme

Coordinate and collaborate with the delivery teams, third parties, and other delivery managers, including cyber security, infrastructure, and architecture teams and ensure that the dependencies, interdependencies, and integration points are identified and managed. Define and implement the delivery s

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment stat

All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. Familiarity with ServiceNow, Jira Service Management, or similar ITSM

A leading financial services and healthcare technology company seeks an experienced IT Service Delivery Lead to innovate and provide exceptional client service. You will manage communication with clients, ensuring IT services meet expectations while identifying opportunities for service improvement.

As an IT Service Manager, you will establish and optimise service management processes within secure cloud environments, ensuring consistent, high‑quality service outcomes. At CGI, you will play a key role in shaping and managing IT service delivery that supports mission‑critical systems across