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IT Governance Officer / IT Service Desk Manager. Has worked with auditors or in a 2nd line of defence role and assisted with audits. Manage the IT Service Desk to ensure efficient and effective support for all IT-related technical and service request issues.

IT Governance Officer / IT Service Desk Manager. Our Client is a globally recognised, successful bank who provide world-class services to various institutions and individuals. Due to business requirements, we are now looking to acquire the services of an experienced IT Governance Officer.

Leading IT infrastructure services using a high level of understanding in relation to customer drivers, requirements, agreements, service architecture and service management. Familiar with Enterprise service delivery platforms such as ServiceNow, FreshService, or similar, with experience customiz...

If your qualification aligns with this position, please apply by submitting your CV below. Have extensive knowledge and significant experience SaaS, Cloud and installed software tools are delivered to a high-quality operational standard Work with the wider Technology and Security team, Finance an...

Service Now Reporting Skills with ability to extract data from Service Now, analyse and summarise service performance overview in report/ scorecard. Responsible for chairing Service Review meetings, Service Performance & Governance forums with in-house IT support teams & Suppliers to track achiev...

We're a team of independent thinkers who put quality, inclusion and integrity first. Our Financial Services Business Risk Services practice focuses on helping organisation manage risk, improve operational processes, and realise strategic objectives. Our Service Auditor Reporting (SAR) team suppor...

We are seeking a talented, results-driven, and versatile IT Service Management professional with extensive experience in service design, transition, and implementation across both physical and virtual environments. Collaborate with the ServiceNow tooling team to ensure seamless onboarding of new ...

With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. We ha...

Familiar with Enterprise service delivery platforms such as ServiceNow, FreshService, or similar, with experience customizing and using reporting for insights. Leading IT infrastructure services using a high level of understanding in relation to customer drivers, requirements, agreements, service...

An organisation with ambitious growth plans is seeking to appoint an IT Service Manager to take full ownership of its IT function. The IT Service Manager position offers a unique opportunity to lead the planning and execution of a diverse range of IT projects while adopting a continuous improveme...

Has worked with auditors or in a 2nd line of defence role and assisted with audits. Manage the IT Service Desk to ensure efficient and effective support for all IT-related technical and service request issues. IT Governance Officer / IT Service Desk Manager.

You'll collaborate with the Academy SLT, IT Technicians, and Central ICT Team to ensure quality IT services that meet all SLAs. Collaborate with SLT, IT Technicians, and ICT team to ensure service quality. Step into the role of IT Service Manager and become the key problem-solver for desktop supp...

We are seeking a talented, results-driven, and versatile IT Service Management professional with extensive experience in service design, transition, and implementation across both physical and virtual environments. Coordinate with IT Security to complete all required health checks and security va...

You’ll collaborate with IT Service operations teams, managing competing deadlines, organizing service requests, and planning long-term strategies. Your role will involve supporting the rollout of new devices, updating devices with new capabilities, and managing the service delivery of ICT service...

Responsible for chairing Service Review meetings, Service Performance & Governance forums with in-house IT support teams & Suppliers to track achievement against performance metrics such as SLAs, KPIs, KRIs, IT Controls etc. Service Now Reporting Skills with ability to extract data from Service N...

You'll collaborate with the Academy SLT, IT Technicians, and Central ICT Team to ensure quality IT services that meet all SLAs. Step into the role of IT Service Manager and become the key problem-solver for desktop support at the Academies in your care. With the majority of our academies located ...

Leading IT infrastructure services using a high level of understanding in relation to customer drivers, requirements, agreements, service architecture and service management. Familiar with Enterprise service delivery platforms such as ServiceNow, FreshService, or similar, with experience customiz...

Digital Operations Manager, IT Support Manager, IT Manager. Digital Operations Manager, IT Manager, IT Support Manager. Responsible for chairing Service Review meetings, Service Performance & Governance forums with in-house IT support teams & Suppliers to track achievement against performance met...

IT Governance Officer / IT Service Desk Manager. Manage the IT Service Desk to ensure efficient and effective support for all IT-related technical and service request issues. Has worked with auditors or in a 2nd line of defence role and assisted with audits.

Here at Hitachi Rail, we have a unique and exciting opportunity for a Service Transition Manager. Providing support to other Transition teams to ensure continuity of service is maintained on priority activities. As a work stream lead for the transition of services, ensuring that relevant transiti...

We are seeking a talented, results-driven, and versatile IT Service Management professional with extensive experience in service design, transition, and implementation across both physical and virtual environments. Leading end-to-end service transition activities for complex IT projects. Lead the...

This will involve maintaining strong relationships with third-party suppliers and managing the IT support team to provide the business with modern, resilient IT Infrastructure. Strong knowledge working with a range of IT systems, including 365 Admin/software suites, DNS hosting & AWS support. Ide...

As the Programme Manager (NIS), you will lead a team of Senior Project Managers, Project Managers, and Analysts in planning and delivering a programme of IT projects covering Network Information Service, Infrastructure & Connectivity, and the Network and Information Systems Directive and Regulati...

This role is critical in reducing operational disruption, improving service reliability, and driving continuous improvement across IT services. IQUW is a speciality (re)insurer at Lloyd's (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products f...

Service Now Reporting Skills with ability to extract data from Service Now, analyse and summarise service performance overview in report/ scorecard. Responsible for chairing Service Review meetings, Service Performance & Governance forums with in-house IT support teams & Suppliers to track achiev...

Experience working with auditors or in a second-line role assisting with audits. IT Governance Officer / IT Service Desk Manager. IT Governance & IT Service Desk Manager, London.

Familiar with Enterprise service delivery platforms such as ServiceNow, FreshService, or similar, with experience customizing and using reporting for insights. Leading IT infrastructure services using a high level of understanding in relation to customer drivers, requirements, agreements, service...

It is an SCSJV requirement that all employees, Design House, and Supply Chains must implement and comply with the requirements of ISO 9001:2015 Quality Management System, ISO 14001:2015 Environmental Management System with guidance for use”, OHSAS 18001:2017 Occupational Health and Safety Managem...

Responsible for chairing Service Review meetings, Service Performance & Governance forums with in-house IT support teams & Suppliers to track achievement against performance metrics such as SLAs, KPIs, KRIs, IT Controls etc. Service Now Reporting Skills with ability to extract data from Service N...

Ensure configuration of PJHQ managed IT assets is kept up to date, including software updates and facilitating. Development opportunities and training. We are looking for a new employee for an entry-level position, ideal for those who want to learn and develop in a professional environment.

With a focus on planning, providing excellent day to day IT support and ensuring reliable and secure IT systems for our schools, the ideal candidate will have undertaken qualifications like Comptia A+ or equivalent and possess at least one year of IT experience supporting education institutions a...

Applicants should have at least 4 years of experience in a Service Delivery Manager, Application Support, or Senior Support Analyst role within commodities, logistics, supply chain, or FMCG sectors. The ideal candidate will have a proven track record of identifying opportunities for data digitisa...

Has worked with auditors or in a 2nd line of defence role and assisted with audits. Manage the IT Service Desk to ensure efficient and effective support for all IT-related technical and service request issues. IT Governance Officer / IT Service Desk Manager.

You'll collaborate with the Academy SLT, IT Technicians, and Central ICT Team to ensure quality IT services that meet all SLAs. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. You must b...

Responsible for chairing Service Review meetings, Service Performance & Governance forums with in-house IT support teams & Suppliers to track achievement against performance metrics such as SLAs, KPIs, KRIs, IT Controls etc. Service Now Reporting Skills with ability to extract data from Service N...

DHL, an award-winning, leading supply chain business is seeking an IT Service and Support Manager who will be responsible for the day-to-day operational delivery of IT services across multiple live contracts, ensuring service stability, ownership of incidents, resolution of end-user issues, and t...

Leading IT infrastructure services using a high level of understanding in relation to customer drivers, requirements, agreements, service architecture and service management. Familiar with Enterprise service delivery platforms such as ServiceNow, FreshService, or similar, with experience customiz...

You will manage the overall delivery of Back Office IT Cloud Platform services, including Cloud-based applications on Azure, AWS, ServiceNow, Google Cloud, and other SaaS platforms, ensuring high availability, performance, and process maturity in collaboration with third-party providers. An excit...

We are seeking a talented, results-driven, and versatile IT Service Management professional with extensive experience in service design, transition, and implementation across both physical and virtual environments. Coordinate with IT Security to complete all required health checks and security va...

The Senior Service Operations Manager plays a critical role in maintaining the operational integrity of IT Enablement services within the organisation. It’s an exciting transformation and we’re investing in an enhanced in-house capability to deliver it – so, if you’re a forward-looking and i

Service Now Reporting Skills with ability to extract data from Service Now, analyse and summarise service performance overview in report/ scorecard. Responsible for chairing Service Review meetings, Service Performance & Governance forums with in-house IT support teams & Suppliers to track achiev...

Collaborating with various stakeholders, including business units, executives, and technology teams, to understand their needs and ensure that IT services are responsive to the organisation's requirements. Need a strong understanding of IT operations, Service Management, licence management, finan...

We are seeking a talented, results-driven, and versatile IT Service Management professional with extensive experience in service design, transition, and implementation across both physical and virtual environments. Lead the Service Transition workstream for strategic IT projects, ensuring alignme...

Digital Operations Manager, IT Support Manager, IT Manager. You'll collaborate with the Academy SLT, IT Technicians, and Central ICT Team to ensure quality IT services that meet all SLAs. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality educat...

Leading IT infrastructure services using a high level of understanding in relation to customer drivers, requirements, agreements, service architecture and service management. Familiar with Enterprise service delivery platforms such as ServiceNow, FreshService, or similar, with experience customiz...

IT infrastructure and network service manager. Information Security function to identify risks, implement mitigations, and respond to audits.

We are seeking a talented, results-driven, and versatile IT Service Management professional with extensive experience in service design, transition, and implementation across both physical and virtual environments. Lead the Service Transition workstream for strategic IT projects, ensuring alignme...

You will be supporting the Ombudsman Service and all of its functions (from Casework through to enabling functions) to assure service quality and adherence to committed service levels (as documented in Service Level Agreements), for the entire IT service portfolio. As the IT Service Assurance & L...