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Spray Painter / Spray Finishing Technician - Bespoke Joinery Salary: £32,000-£40,000 per annum, depending on experience Hours: Monday to Friday, Full-time Employment Type: Permanent About the Role A well-established bespoke joinery manufacturer is looking for an experienced Spray Painter / Spray Finishing Technician to join its production team. This is a skilled, hands-on role responsible for delivering high-quality spray finishes across a range of bespoke joinery and furniture components. The role combines traditional spray finishing skills with the operation and monitoring of automated spray finishing equipment. You will work closely with the Spray Shop Manager and wider production team, taking responsibility for paint preparation, spray application, colour consistency, quality control and the efficient running of the spray finishing process. The ideal candidate will have strong technical knowledge of spray finishing and coating systems, excellent attention to detail and experience working within a professional joinery, furniture or cabinetry environment. Key Responsibilities Spray Finishing Apply primers, sealers, base coats, lacquers and specialist coatings. Use conventional, HVLP and air-assisted airless spray equipment. Produce high-quality finishes on MDF, solid timber, veneers, laminates and other substrates. Maintain consistent colour, sheen and finish quality. Monitor coating thickness, flash-off times, curing and drying processes. Carry out polishing and finishing work where required. Identify and rectify spray-finishing defects. Automated Spray Line Operate and monitor automated spray finishing equipment. Set up production runs and adjust machine settings as required. Monitor application quality and make adjustments to maintain consistent results. Carry out routine operational checks and basic preventative maintenance. Identify potential improvements to increase productivity and reduce downtime. Report technical faults and assist external engineers with servicing and repairs. Paint Preparation & Colour Control Accurately mix paints, coatings, catalysts, hardeners and thinners in accordance with technical specifications. Carry out colour matching and maintain colour consistency across production. Monitor paint and coating stock levels. Minimise material waste through efficient preparation and application. Ensure coatings are stored and handled safely and correctly.Quality Control Inspect components before, during and after spraying. Identify defects such as runs, contamination, sinkage, orange peel and colour inconsistencies. Rectify finishing defects where required. Ensure completed work meets the required quality standards before release. Investigate recurring quality issues and contribute to corrective actions.Equipment & Maintenance Set up, clean and maintain spray guns, pumps, pressure pots and associated equipment. Keep spray booths, drying areas and automated equipment clean and operational. Carry out daily equipment checks. Report faults and maintenance requirements promptly. Support planned maintenance activities.Production & Teamwork Work closely with the preparation team to ensure components are ready for spraying. Prioritise workloads in line with production schedules. Maintain accurate production records and component traceability. Work collaboratively with production and workshop teams. Share technical knowledge and support the development of less experienced colleagues. Contribute ideas to improve spray finishing processes, productivity and quality.Requirements Extensive experience as a Spray Painter, Spray Finisher or similar within joinery, furniture, cabinetry or a related manufacturing environment. Strong knowledge of professional spray-finishing techniques. Experience with MDF, solid timber, veneers and other joinery substrates. Knowledge of polyurethane, acrylic, water-based and specialist coating systems. Experience using conventional, HVLP and/or air-assisted airless spray systems. Experience operating automated spray lines or industrial finishing equipment would be highly advantageous. Strong understanding of colour matching and coating technology. Good mechanical aptitude and ability to troubleshoot spray equipment. Excellent attention to detail. Ability to work to production deadlines without compromising quality. Strong communication and teamwork skills. Reliable, organised and proactive approach to work.The Ideal Candidate The successful candidate will be technically minded, quality focused and hands-on, with a genuine pride in producing exceptional finishes. You should be comfortable working in a fast-paced production environment and able to balance quality, productivity and efficiency. Experience within high-end bespoke joinery, furniture manufacturing or cabinetry would be particularly advantageous.Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application

Financial Reporting Manager \n Location: Hook (Hybrid) \n Salary: Competitive + Excellent Benefits \n The Opportunity \n Robert Half is partnering with a well-established and growing organisation to recruit a Financial Reporting Manager. This is an excellent opportunity for a technically strong qualified accountant to join a collaborative finance team, leading the financial reporting function while managing and developing a small team. \n Reporting to the Financial Controller, you will take ownership of the month-end reporting process, management accounts, balance sheet integrity, statutory reporting support and financial controls. You'll also play a key role in driving continuous improvement, strengthening reporting processes and partnering with senior stakeholders to provide meaningful financial insight. \n This position offers a broad and varied remit, combining technical accounting, team leadership and business partnering within a supportive and forward-thinking environment. \n Key ResponsibilitiesFinancial Reporting \n\n • Lead the month-end close process and deliver accurate monthly management accounts.\n, • Prepare board packs, financial reports and detailed variance analysis.\n, • Produce timely reporting with clear commentary and actionable insights.\n, • Ensure reporting is accurate, reconciled and supported by robust audit trails.\n, • Support Group reporting requirements and reporting deadlines.\n\n Financial Control \n\n • Own the balance sheet reconciliation process and strengthen financial controls.\n, • Oversee intercompany accounting and reconciliations.\n, • Review accruals, prepayments, fixed assets, VAT, revenue and other key balance sheet areas.\n, • Ensure journals are accurate, appropriately supported and reviewed.\n, • Maintain the fixed asset register and prepare VAT returns.\n\n Business Partnering & Planning \n\n • Support budgeting, forecasting and reforecasting activities.\n, • Partner with operational stakeholders to provide commercial insight and improve financial understanding.\n, • Deliver meaningful financial analysis to support strategic decision-making.\n\n Audit & Compliance \n\n • Support the year-end audit process and liaise with external auditors.\n, • Maintain compliance with accounting standards and internal controls.\n, • Identify opportunities to improve reporting processes, controls and efficiencies.\n\n Leadership \n\n • Manage, mentor and develop a team of two finance professionals.\n, • Provide technical accounting guidance across the wider finance team.\n, • Promote a culture of continuous improvement, accountability and collaboration.\n\n About You \n\n • ACA, ACCA or CIMA qualified.\n, • At least two years' post-qualified experience within Financial Reporting, Group Reporting, Financial Control or Management Accounting.\n, • Strong technical accounting knowledge and month-end reporting experience.\n, • Excellent Excel skills with experience using ERP systems.\n, • Strong stakeholder management and communication skills.\n, • Experience within a multi-entity environment is advantageous.\n, • SAP, Cognos or similar ERP/reporting system experience is desirable.\n, • Big 4 or practice background would be beneficial but is not essential.\n\n What's on Offer? \n\n • Competitive salary and comprehensive benefits package.\n, • Hybrid working.\n, • Opportunity to lead and develop a small finance team.\n, • Exposure to senior leadership and strategic decision-making.\n, • Genuine career progression within a growing organisation.\n, • A collaborative culture that encourages continuous improvement and professional development.\n\n Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

A respected, well known and prominent independent estate and lettings agency is seeking an experienced Residential Property Manager to join its Kingston team, overseeing a residential portfolio and delivering exceptional service to local landlords and tenants. \n Worth Recruiting - Property Industry Recruitment \n Job Title: Residential Property Manager \n Sector: Estate Agency and Residential Lettings \n Location: Kingston upon Thames, KT2 \n Salary: Circa £35,000 per annum (Subject to experience and qualifications) \n Position: Permanent - Full Time \n Reference: WR96033 \n This varied role requires strong residential property management experience, excellent organisation and confident problem-solving skills. \n You will help manage competing priorities, build strong relationships and handle property issues decisively while maintaining a professional, customer-focused approach and keeping up to date with relevant legislation. \n What's in it for you (Benefits): \n\n • Five day working week\n, • Highly competitive salary\n, • Excellent career progression opportunities\n, • Ongoing training and professional development\n, • Opportunity to join a respected local property business \n\n The Company: \n\n • Independent sales and lettings agency\n, • Established presence in the Kingston upon Thames property market\n, • Professional team with a strong focus on customer service \n\n What You'll Be Doing (Key Responsibilities) as a Property Manager: \n\n • Managing a portfolio of residential properties\n, • Building and maintaining strong relationships with landlords and tenants\n, • Coordinating maintenance issues and liaising with contractors\n, • Conducting property inspections and maintaining accurate records\n, • Resolving property management issues efficiently and professionally\n, • Managing priorities and ensuring all tasks are completed within agreed timescales \n\n What our client is looking for (Skills & Experience): \n\n • Previous experience in residential property management\n, • Excellent customer service and relationship-building skills\n, • Strong organisational and workload prioritisation skills\n, • The ability to remain calm and considered when dealing with challenges\n, • Confident problem-solving and decision-making abilities\n, • A positive, professional and customer-focused approach\n, • ARLA qualification would be advantageous\n, • A full UK driving licence \n\n Is this the role for you? \n Contact Worth Recruiting now! If you are interested in this Property Manager role, please contact the Property Recruitment Team at Worth Recruiting immediately, quoting job reference: WR96033. \n About Your Application: \n\n • Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful.\n, • Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website.\n, • Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client.\n, • Please Note: This vacancy summary is intended as a general guide only and should not be used as a definitive job description. Our client's job description, including details like the salary, may change without prior notice and in any case may be influenced by the skills, qualifications, previous experience, attitude, and ability of a candidate. \n\n About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me. \n Job Reference: WR96033 - Property Manager- Residential Lettings \n \n

Payroll Specialist (European Payroll) \n\n • Location: Surbiton, Surrey (100% office based) \n, • Contract: 3-Month Temporary Contract\n, • Hours: 37.5 hours per week\n, • Hourly Rate: £23.07- £28.21 per hour PAYE- £29.48- £36.13 per hour via an umbrella company (£45,000- £55,000)\n, • Start Date: ASAP\n\n We are seeking an experienced Payroll Specialist to join our team on an initial three-month contract to manage payroll activities for multiple European locations, including our São Paulo office. This role involves close collaboration with a network of external payroll providers. \n Day-to-day of the role: \n\n • Coordinate payroll administration for approximately eight international offices, with employee numbers ranging from 4 to 30.\n, • Liaise with multiple external payroll providers across Europe and Brazil to ensure accurate and timely payroll processing.\n, • Prepare payroll submissions by receiving and processing payroll-related information from HR.\n, • Handle payroll changes such as new starters, leavers, employee transfers, salary increases, bonus payments, and updates on sickness and absence.\n, • Calculate and validate employee commission payments, ensuring accuracy and compliance with company policies.\n, • Review payroll data, resolve discrepancies with payroll providers and internal stakeholders.\n, • Support payroll-related reporting and reconciliation activities.\n, • Maintain accurate payroll records and ensure compliance with relevant payroll regulations.\n\n Required Skills & Qualifications: \n\n • Previous experience managing or supporting European payrolls.\n, • Strong experience working with external payroll providers/agencies across multiple countries.\n, • Proficient in commission calculations, ideally within a sales-driven environment.\n, • Advanced Excel skills for handling payroll data, calculations, and reporting.\n, • Excellent attention to detail and accuracy.\n, • Strong organisational and communication skills, capable of managing multiple payroll processes simultaneously.\n, • Ability to work independently and meet tight deadlines.\n\n Desirable: \n\n • Experience supporting payroll across multiple international jurisdictions.\n, • Exposure to payroll processes within sales-focused organisations.\n\n What's on Offer: \n\n • Immediate start opportunity.\n, • Exposure to a diverse international payroll environment.\n, • Collaborative working environment with senior finance and payroll stakeholders.\n, • Initial three-month contract with potential for extension depending on business requirements.\n\n Interview Process: \n\n • One-stage interview conducted in person with the Group Financial Director and UK Payroll Manager.\n\n If you are an experienced Payroll Specialist with a strong background in European payroll management and are looking for an immediate start, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position. \n \n

£450 per day | Inside IR35 | 3–6 Months \n Morden, South London | Hybrid – 3 days per week onsite \n Intec Select is supporting a large government-backed enterprise organisation undergoing a significant period of transformation and investment across its property and estates portfolio. \n We are seeking an experienced Repairs & Maintenance Manager to take responsibility for the long-term and responsive maintenance of a substantial and varied property estate. \n This is an exciting opportunity to join an organisation at a pivotal point in its transformation, helping modernise its approach to property maintenance, contractor management, asset information and service delivery. \n The Role You will take ownership of the organisation's responsive and planned maintenance activities, managing internal resources and specialist external contractors across mechanical, electrical and building-fabric services. \n Key responsibilities will include: \n\n • Leading responsive and planned maintenance across a diverse property portfolio.\n, • Managing external maintenance contracts and annual budgets of approximately £3m.\n, • Managing and developing a multidisciplinary maintenance team.\n, • Overseeing procurement and performance of specialist contractors and suppliers.\n, • Developing planned maintenance programmes using condition survey and asset data.\n, • Establishing KPIs and driving improvements in contractor performance, quality and value for money.\n, • Providing technical assurance across M&E, building fabric and associated property services.\n, • Supporting the implementation of a modern Corporate Landlord operating model.\n, • Ensuring accurate property and maintenance information through CAFM and associated systems.\n\n Experience Required You will ideally bring: \n\n • Strong property, facilities, repairs or maintenance management experience.\n, • Experience within local government, wider public sector or a similarly complex property environment.\n, • Good technical understanding of M&E plant, building construction and the built environment.\n, • Strong procurement, contract and supplier-management experience.\n, • Demonstrable budget and team-management experience.\n, • Knowledge of health & safety and statutory property requirements.\n, • RICS, CIBSE or another relevant professional qualification/membership would be advantageous.\n\n £450 per day | Inside IR35 | Initial 3–6 month assignment | Hybrid – Morden

Data Manager \n\n • Job Type: Full-time circa £40k \n, • Location: Kingston upon Thames\n, • Hours: 40 hours per week, 38 weeks per year\n\n We are looking for a dedicated Data Manager to oversee the management and integrity of student and academic data within a dynamic educational environment. This role is essential for facilitating the effective operation of educational processes through meticulous data management and support in examinations and academic reporting. \n Day-to-day of the role: \n\n • Oversee daily updates and maintain accurate contact details in educational management systems.\n, • Coordinate data management for new and departing students during non-standard transition periods.\n, • Record and update scholarship information and manage related data groups for accessibility by staff.\n, • Collaborate with academic staff to organize schedules for homework and teaching cover, ensuring equitable distribution and clear communication.\n, • Support the administration of examinations, including scheduling and logistics, to ensure smooth operation with minimal student conflicts.\n, • Engage with the Learning Support department to accurately document exam accommodations.\n, • Prepare and manage detailed examination schedules and oversee invigilation arrangements, adapting for any unforeseen staff absences.\n, • Handle the setup and administration of academic reporting processes, ensuring timely and accurate report generation and distribution.\n\n Required Skills & Qualifications: \n\n • Demonstrable experience in managing educational data.\n, • Proficiency with educational data systems, such as iSAMS and My School Portal.\n, • Excellent organizational and multitasking skills.\n, • Effective communication skills with the ability to work collaboratively across departments.\n, • A strong commitment to upholding data accuracy and educational integrity.\n\n Benefits: \n\n • Competitive salary reflective of experience and qualifications.\n, • Work schedule aligned with academic calendar, providing balance and predictability.\n, • Professional development opportunities in an educational setting.\n\n To apply for this Data Manager role, please submit your CV and a cover letter outlining your experience and interest in the position. \n

Phlebotomist – Kingston – (Job Ref: 26/PHKG) \n Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in Kingston. \n What does the Randox Health team do? \n At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time. \n Main Location: Unit G10, Bentall Centre, Wood Street, Kingston upon Thames, London, England, KT1 1TP. Successful applicants will work within a dynamic rota model. This means that while rotas will be provided in advance, scheduled shifts may be across different clinic locations within the relevant cluster area, depending on customer demand and operational requirements. This role will cover the following Randox Health Clinics within Cluster 2: Clinics include: Kingston, Chiswick, Richmond, Fulham, and Wimbledon. \n Contract Offered: Full-time, permanent \n Working Hours / Shifts: 4 on 4 off shift patten. Start and finish times are 8.40am to 8.40pm each day and 9am to 8pm on a Thursday. Our clinics operate 7 days a week, so you’ll be expected to work your contracted hours across the week, Saturday to Friday. Rotas are provided in advance on a rolling basis, giving you visibility of your working pattern ahead of time, although rotas are subject to change depending on support needed for cover. \n For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. \n In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check. \n Right to Work Requirement \n Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9-month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire. \n What does the Phlebotomist role involve? \n This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities: \n\n • Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).\n, • Demonstrate sensitive communication to ensure client understanding and consent.\n, • Maintain accurate records in PIS, uploading all relevant documentation.\n, • Represent the company professionally at offsite events and appointments.\n, • Engage in upselling and cross-selling at our private health clinic.\n, • Proactively drive sales and exceed targets.\n, • Complete company forms, specimen labelling, and laboratory test order forms accurately.\n, • Demonstrate high IT literacy in order to manager various software systems and daily tasks.\n\n Essential criteria: \n\n • Previous Phlebotomy experience and certificate or equivalent training.\n, • Confident using IT programmes.\n, • Flexibility with working hours, as required by the business inclusive of evenings and weekends.\n, • Flexibility to work from offsite locations at least once per month.\n, • Strong communication skills.\n, • Currently have the right to work in the UK without visa sponsorship.\n\n Desirable: \n\n • Experience in a private healthcare setting.\n, • Experience in customer service.\n, • 6 months experience in Phlebotomy.\n, • Sales / Retail experience.\n\n How do I apply? \n Click Apply on the site of this advertisement. You will then submit your CV to Randox for review. This advert may be open for as long as 30 days, although we may close the advert early, if we receive sufficient applicants. \n About Randox Health: \n For almost 40 years Randox has been at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. This experience and expertise powers each of our state-of-the-art Randox Health clinics, based in over 40 locations across the UK and Ireland. A mobile service enabling certified Randox Health staff to visit clients at their convenience is also available. \n In early 2020, Randox were one of the first to respond to the coronavirus pandemic, developing a pioneering diagnostic test for COVID-19 in just a few weeks. Our rapid COVID-19 testing service was trusted and used by a variety of private companies, individuals, the sports industry and in the UK Government’s National COVID-19 Testing Programme.

Senior Paid Media Manager – B2B Agency \n Kingston upon Thames | Hybrid \n £50,000–£60,000 DOE \n We’re looking for a Senior Paid Media Manager to join a growing B2B agency in Kingston upon Thames. \n This is a senior, hands-on role for someone who knows how to turn paid media into genuine commercial results for B2B clients. You’ll take ownership of strategy and delivery across a portfolio of accounts, working closely with clients while helping raise the standard of paid media across the agency. \n The role \n You’ll be responsible for: \n\n • Leading paid media strategy across a portfolio of B2B clients\n, • Planning, building and optimising campaigns across Google Ads, LinkedIn Ads and Microsoft Ads\n, • Managing meaningful client budgets with a strong focus on pipeline, leads and ROI\n, • Developing full-funnel paid media strategies rather than focusing purely on lead volume\n, • Using data and attribution to understand campaign and commercial performance\n, • Running testing programmes across audiences, creative, messaging and landing pages\n, • Producing clear performance reporting and turning the numbers into actionable recommendations\n, • Presenting strategy and results directly to senior client stakeholders\n, • Working alongside content, creative, SEO and wider digital teams\n, • Supporting and mentoring more junior members of the paid media team\n, • Contributing to pitches, proposals and new-business opportunities\n\n About you \n We’re looking for someone with strong paid media experience, ideally gained within an agency environment. \n You’ll likely have: \n\n • Around 5+ years' paid media/PPC experience\n, • Strong hands-on experience with Google Ads\n, • Good working knowledge of LinkedIn Campaign Manager, particularly for B2B lead generation\n, • Experience managing multiple client accounts simultaneously\n, • A strong understanding of B2B buying journeys, lead generation and demand generation\n, • Experience working with significant monthly media budgets\n, • Excellent analytical and optimisation skills\n, • Confidence communicating performance and strategy to clients\n, • Experience mentoring or supporting junior team members\n, • A commercial mindset – you care about pipeline and revenue, not just clicks and impressions\n\n Experience with GA4, Looker Studio, CRM data, HubSpot/Salesforce, attribution and conversion tracking would be particularly useful. \n What’s on offer \n\n • £50,000–£60,000 depending on experience\n, • Hybrid working from Kingston upon Thames\n, • Senior ownership without moving away from hands-on paid media\n, • Interesting B2B client portfolio\n, • Opportunity to influence the agency’s paid media proposition\n, • Clear progression towards Paid Media Director / Head of Paid Media\n\n This would suit an experienced Senior Paid Media Manager, Senior PPC Manager or Paid Media Lead who enjoys the pace and variety of agency life but wants greater strategic ownership and influence.

Environmental & Sustainability Manager Location: Multi-site / East Croydon based Salary: £50-55k Contract: Full-time, Permanent \n Make a real difference — lead the charge for climate action. \n Are you passionate about sustainability and ready to drive meaningful change? We’re looking for an Environmental & Sustainability Manager to lead our client's strategy, champion climate action, and embed impactful practices. \n This is more than a compliance role — it’s about inspiring behaviour change, shaping greener estates, and helping our client reach Net Zero. You’ll be the go-to expert, influencing decisions at every level and making sustainability a core part of how our client operates. \n What You’ll Be Doing \n\n • Leading the development and delivery of Sustainability Strategy\n, • Embedding environmental thinking into property and estate planning\n, • Driving behaviour change — from biodiversity to carbon reduction\n, • Monitoring resource use and reporting progress to senior leaders\n, • Reducing waste and improving efficiency across utilities, paper, and landfill\n, • Championing sustainability as a key part of our culture and operations\n\n What We’re Looking For \n We’re after someone who’s not just qualified — but driven to make a difference. \n\n • Degree-level qualification or equivalent experience\n, • Chartered Environmentalist (CEnv), ISEP or NEBOSH Environmental Certificate\n, • Strong knowledge of ISO14001, sustainability legislation, and best practice\n, • Experience in environmental management, estates, or multi-site operations\n, • Excellent communication and stakeholder engagement skills\n, • Analytical mindset with a passion for data-driven decision-making\n, • Ability to manage competing priorities across multiple sites\n, • Familiarity with DfE environmental strategy and school climate commitments\n\n Why Join Us? \n You’ll be part of a forward-thinking organisation that’s committed to sustainability, inclusion, and innovation. This is your chance to shape the future — and the planet. Apply directly to express your interest, don't miss out! \n

Marketing & Events Manager \n Location: Based near Morden, South London \n Contract: Full-Time \n Portfolio: 9 B2B Publications & 2 International Events (Brussels & Singapore) \n About Woodcote Media Ltd \n Woodcote Media Ltd specialises in B2B magazines (print and online) and conferences across key industrial sectors. Our leading global brands include Tank Storage Magazine, Biofuels International, Bioenergy Insight, Fluid Handling magazine, World Aerosols, Bulk Distributor, EuroBulkSystems, Global e-Fuels, and Tank Cleaning magazine. In addition to our 9 core publications, we host major international exhibitions and conferences, including upcoming flagship events in Brussels and Singapore. \n Position Overview \n We are looking for a commercially minded, energetic Marketing & Events Manager to lead the marketing strategy and campaign execution across our 9 publications and two international events. This role is open to both experienced candidates and recent graduates with the right skill set and academic background. You will take full ownership of organic social media management, targeted e-blasts, copywriting, event visitor/delegate acquisition, media partnerships, event management (liaising with venue, sponsors/exhibitors, and attendees) and provide crucial on-site support at our events in Brussels and Singapore. \n Key Responsibilities \n International Events Marketing (Brussels & Singapore) \n\n • Develop and execute comprehensive, data-driven organic marketing strategies to drive visitor, delegate, and exhibitor acquisition for our major events in Brussels and Singapore.\n, • Identify, establish, and cultivate strategic media partnerships with leading industry associations, trade bodies, and global publications to maximise brand awareness and reach.\n, • Write, design, and dispatch targeted e-blasts and promotional email campaigns, continuously optimising open and click-through performance.\n, • Manage and execute organic social media campaigns across platforms such as LinkedIn and X – writing engaging copy, creating visual assets, scheduling posts, and building active online community engagement.\n, • Oversee website content updates, user journeys, registration funnels, and marketing collateral (including sales brochures, guides, and promotional packs).\n, • Provide hands-on on-site support during the events in Brussels and Singapore, assisting with live social media coverage, delegate registration, and general event operations.\n\n \n Publications Portfolio Marketing (9 B2B Titles) \n\n • Lead the overarching marketing strategy across our 9 publication titles to boost readership, subscriber acquisition, digital traffic, and advertising value.\n, • Plan, write, and execute targeted e-shots to our international database of industry professionals.\n, • Write compelling promotional copy specifically tailored for social channels to drive audience\n\n engagement and digital readership. \n \n Data & Market Development \n\n • Collaborate closely with internal sales and editorial teams to clean, segment, and expand subscriber and attendee databases.\n, • Conduct ongoing competitor research, market tracking, and industry trend analysis to refine future marketing strategies.\n, • Monitor campaign metrics, analyse response rates, track engagement data, and report regularly to management.\n\n Candidate Profile & Competencies \n\n • Background: B2B marketing, publishing, or event marketing experience, or an appropriate academic/practical skill set suitable for ambitious recent graduates.\n, • Copywriting & Communication: Excellent written and verbal communication skills with a proven flair for crafting compelling marketing copy, email campaigns, and engaging social media posts.\n, • Digital & Social Media: Deep understanding of organic social media management (especially LinkedIn), email marketing tools, and digital publishing metrics (Note: PPC and paid social management are not required for this role).\n, • Organisational Skills: Exceptional ability to multi-task, manage competing priorities across 9 publications and multiple international events, and meet tight deadlines.\n, • Analytical Mindset: Detail-oriented with strong analytical skills to evaluate email performance, database health, and campaign engagement.\n, • Flexibility & Travel: Willingness and availability to travel internationally for on-site support at our events in Brussels and Singapore.\n, • Education: A-level minimum requirement, preferably educated to degree level.\n\n Remuneration, Location & Working Arrangements \n\n • Salary Range: £26,000 – £30,000 per annum, depending on experience.\n, • Bonus: Discretionary bonus subject to event performance.\n, • Working Arrangements: Based near Morden, South London. Hybrid working is possible, subject to successfully completing probation. Please note that full-time in-office presence may be required in the weeks leading up to major events.\n

Morgan Hunt is recruiting for Facilities Officer to work with a Charity on a permanent basis. The details of the job are below: \n Facilities Officer \n Hours: 37.5 hours Mon to Fri \n Salary from: £39,800k to 43k per year \n Location: Surrey. \n Suitable candidates must have full clean driving licence and access to vehicle will cover two homes in Surrey \n Purpose of role: \n To support the Property & Estates Manager (PEM) in the day-to-day operation and management of its houses and the wider houses Investment Property Portfolio ensuring that the houses and facilities are safe, compliant and well maintained. \n Job Role \n Support residents to live independently by enabling them to make full use of charities amenities, including operating the fire detection systems and the Entry Phone System \n Carry out routine inspections of the homes including the plant room, equipment and external grounds, identifying maintenance requirements, defects and health and safety risks \n Carry out minor repairs, maintenance works and caretaking duties where appropriate. \n Coordinate access arrangements and support the PEM by engaging and monitoring third-party contractors for works when necessary \n Oversee responsive repairs from initial reporting through to completion using the Maintenance Tracker, ensuring works are prioritised \n appropriately and actions recorded accurately. \n Carry out specialist cleaning related duties, outside of the cleaning contract, on occasion if required \n Assist with the planning, coordination and monitoring of annual maintenance programmes ensuring inspections, servicing and maintenance \n activities are completed in accordance with agreed schedules. \n Support the PEM with the management of building compliance requirements including fire safety, water hygiene and Legionella control, asbestos management, emergency lighting, electrical safety and COSHH. \n Monitor the condition and performance of building services including heating, lighting, security, access systems, reporting defects and supporting remedial works. \n Assist with monitoring utilities, energy usage and environmental initiatives, supporting charity sustainability objectives and identifying opportunities for improvement \n Maintain appropriate levels of stock, tools, materials and PPE required for maintenance and facilities duties, arranging reordering when necessary \n Ensure communal areas, external areas and facilities are maintained to a safe and appropriate standard, including undertaking litter picking, grounds maintenance, waste management and other site-based duties as required \n Undertake relevant training to maintain competence, including Health & Safety, Fire Safety, Legionella Awareness, Asbestos Awareness, COSHH and any other training required for the role \n Any other task required to ensure the successful delivery of charities strategy to reduce the impact of poverty on Croydon residents \n General Support the involvement of lived experience in organisational direction and decision-making \n Ensure their Line Manager is kept informed of all important matters related to the work of the charity \n Always maintain confidentiality and ensure compliance with Data Protection policy and processes \n Adhere to Safeguarding guidelines by following Safeguarding policy and processes, escalating concerns to the Safeguarding Lead via the Safeguarding Concern Form \n Champion and take action to embed equity, diversity, inclusion and behaviours which reflect commitment to meaningful Equality, Diversity, Inclusion & Behaviours \n Essential Knowledge and Experience \n Experience working within facilities management and property maintenance \n Experience of coordinating and monitoring contractors and ensuring works are completed to an appropriate standard \n Experience of carrying out inspections, identifying defects and maintaining accurate records \n Understanding of building maintenance programmes \n Knowledge of health and safety requirements, fire safety, water hygiene, asbestos awareness, COSHH and general building compliance \n Legionella Awareness Training and Fire Safety Awareness training Skills \n Good practical maintenance skills across a range of building trades \n Ability to prioritise workload, manage competing demands and work independently using initiative \n Good communication skills with the ability to liaise effectively with residents, contractors, colleagues and the PEM \n Good IT skills, including the ability to use Microsoft Office Suite and electronic maintenance records \n Ability to maintain accurate records and provide clear written updates \n A clean driving licence with access to a car \n \n Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

People Partner \n Across the SGN Network - Horley, Portsmouth, Epsom, Aldershot, Ashford, Poole, Oxford, Godstone, Horsham \n £50 – 55k per annum (dependent on skills and qualifications) + Car Allowance \n Full time | 4 days Office/Depot based 1 day Remote working \n Competitive pension scheme – Car Allowance (6k p.a)– Bonus Scheme – BUPA Healthcare - Enhanced maternity/paternity pay – Life assurance – HolidayPlus – Cycle2work Scheme & more \n REQ5735 \n We are looking for a proactive and experienced People Partner. You will be key to fostering a positive Employee Relations climate, providing expert advice to managers across the business, improving employee engagement and business performance. You will lead on employee relations cases, delivering training & coaching to reduce future ER issues and contribute to People projects, continuous improvement and nurturing emerging talent. \n You will provide vital support to the Senior People Partners, enabling them to focus on strategic initiatives. \n You will partner directly with our operations teams across the SGN patch, working out of your closest location primarily. \n We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here’s how you will contribute… \n · Actively manage employee relations cases, including grievances, disciplinaries, performance management and absence management \n · Providing expert advice and guidance to managers across the business on People policies, procedures and best practise, ensuring full compliance with employment law \n · Support managers in ER cases to ensure procedural fairness and work proactively to reduce case volume through early intervention and coaching \n · Develop and deliver training and coaching sessions for managers on essential HR topics such as performance management and absence management, equipping managers with the knowledge to confidently handle routine ER cases \n · Nurturing emerging talent through regular performance revies with Apprentices, establishing where further education and training needs are across the business \n · Providing project coordination and admin/logistical support to Senior People Partners during organisational restructuring initiatives \n · Maintaining accurate employee records and data and preparing People team reports and metrics as required, ensuring GDPR compliance \n \n What you will need: \n · Proven experience in an HR Advisor, Employee Relations Specialist, or similar role \n · You have established knowledge of employment law and HR best practices \n · Experience managing employee relations cases and advising senior stakeholders \n · You are commercially minded and have worked in more commercial industries \n · Expertise in generalist operational/tactical HR issues \n · You can build positive, lasting relationships \n · Proven experience developing and delivering manager training and coaching \n · Exposure to organisational change \n · Strong problem-solving, communication, and stakeholder management skills \n · You are commercially aware and highly numerate \n · Resilient, and adept at managing uncertainty and ambiguity, with the ability to pivot in repose to shifting priorities or ways of working \n · Ability to manage multiple priorities across various business areas \n Required Qualifications: \n · CIPD Level 5 or above (or equivalent experience) \n You will have to travel between business area sites across South England and Scotland. This will involve the need to spend occasional nights away from home \n We are looking for a proactive, solutions-oriented individual who is comfortable challenging the status quo and contributing to a culture of continuous improvement. If you are a proactive HR Generalist who is passionate about improving workplace culture and building strong employee relations, we encourage you to apply. \n Not sure you meet every requirement? \n Research shows some people – particularly women and those from underrepresented backgrounds – may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. \n If this role interests you but you’re not sure you tick every box, we’d still love to hear from you. You might be just who we’re looking for – now or in the future. \n Why SGN? \n SGN is a leader in pioneering research and development toward a net-zero energy system. Our cutting-edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm. \n If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone. \n \n \n \n \n \n \n \n \n

Compliance Manager - Social Housing: Gas, Electrical and Repairs \n South London \n Up to £65,000 + Benefits \n We are recruiting for a Compliance Manager to join a leading social housing contractor, to lead and deliver compliance excellence across repairs and maintenance contracts. \n Working with internal teams and supply chain, you will be responsible for ensuring all works are compliant with relevant industry standards and contractual obligations including gas servicing and breakdowns, electrical remedials / upgrades, legionella, asbestos, passenger lifts, FRA (fire risk assessments), fire alarms and emergency lighting. \n We are looking for somebody who has experience in the Social Housing sector, either from the client side or contractor side (ideally both), who can drive performance and provide technical knowledge. This is a key management role and presents an excellent opportunity for the right person to develop technical and leadership skills within in an ever-changing statutory and regulatory environment. \n Compliance Manager Key Accountabilities: \n\n • Ensure that all DLO operatives and supply chain's qualifications and accreditations are up to date, including Gas safe registration and insurances for supply chain\n, • Supervise and coordinate projects, inspections, and audits, ensuring full legal and regulatory adherence\n, • Act as the key liaison with clients, contractors, and residents-delivering a trusted, expert presence and providing technical support\n, • Champion safety, drive KPI performance ensuring programmes and deadlines are met, and oversee system/policy improvements\n, • Provide monthly reports detailing performance, KPI productivity, legislative and regulatory requirements, gas breakdown and servicing report\n, • Responsible for ensuring that all properties meet all necessary statutory and non-statutory standards and legal compliance.\n\n Compliance Manager Qualifications: \n\n • Minimum 5 years' management experience in compliance across housing, gas, or building services\n, • Strong technical understanding of GSIUR, HASAWA, CDM, Building Regs, and ISO standards\n, • Qualifications in SMSTS/SSSTS, ACS Gas (Domestic/Commercial), and Asbestos Surveying (desirable)\n, • A relevant technical/ building qualification to Level 4 or above.\n, • Skilled in ICT systems, data reporting, project governance, and stakeholder engagement\n\n Compliance Manager Salary & Benefits: \n You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. This is a permanent, full-time role for which you will receive a highly competitive salary of up to £65K + benefits. You will be part of a stable business with ambitious growth plans over the next 5 years.

\n Financial Controller / Office Admin \n Location: Sutton (Hybrid, minimum 1 day per week in the office) Salary: £60,000 - £70,000 FTE (Pro Rata) DOE Contract: Permanent Working Pattern: Part Time, 25 Hours Per Week \n The successful candidate will take ownership of financial reporting, forecasting, budgeting, compliance and payroll while providing HR coordination and administrative support to the leadership team. \n Key Responsibilities \n\n • Manage all day-to-day finance operations including sales ledger, purchase ledger, bank reconciliations and financial data entry.\n, • Complete monthly trial balance reconciliations and maintain balance sheet reconciliation schedules.\n, • Prepare accurate monthly management accounts and financial reports.\n, • Support annual budgeting and business planning processes.\n, • Produce rolling forecasts, cash flow reports and variance analysis.\n, • Maintain financial records and ensure compliance with accounting standards.\n, • Prepare and submit VAT returns and statutory filings.\n, • Manage payroll and pension administration.\n, • Liaise with external accountants, auditors, banks and professional advisors.\n, • Lead year-end accounts preparation processes.\n, • Monitor and improve financial controls, reporting and business processes.\n, • Maintain employee records, HR documentation and compliance records.\n, • Support HR policies, procedures and employee administration activities.\n, • Manage holiday, absence and training records.\n, • Act as a point of contact for general HR administration queries.\n, • Work closely with senior management to support commercial decision-making and business growth.\n\n Essential Requirements \n\n • ACA or ACCA qualified.\n, • Approximately 5 years' post-qualified experience within a Financial Controller, Finance Manager or similar role.\n, • Strong experience using Xero.\n, • Experience producing management accounts and financial reporting within an SME environment.\n, • Strong budgeting, forecasting and cash flow management experience.\n, • Excellent knowledge of UK VAT, payroll and accounting standards.\n, • Advanced Excel skills, including VLOOKUPs and financial analysis.\n, • Strong organisational skills with the ability to manage multiple priorities.\n, • Excellent communication and stakeholder management skills.\n, • High level of accuracy and attention to detail.\n, • Commercially focused with a proactive, hands-on approach.\n, • Ability to work independently and take ownership of key responsibilities.\n\n Desirable Skills \n\n • Previous experience within an SME or owner-managed business.\n, • HR administration or HR coordination experience.\n, • Knowledge of HR best practice and employment legislation.\n, • Experience implementing process improvements and automation.\n, • Experience developing financial reporting tools and dashboards.\n\n Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Health, Safety Environmental Site Lead - FMCG Food Manufacturing \n Our client is looking for a HSE Site Lead to join their growing team. If you are an ambitious Health, Safety, and Environment (HSE) professional looking to make a visible impact in a fast-paced environment, then this may be the role for you. You will work closely with the Group HSE Manager & site leadership team, in a blend of hands-on site leadership, trend analysis, & operations administration. \n Main duties include: \n\n • Conduct site risk assessments, review colleague hazard reports & compliance across the business\n, • Analyse HSE data to identify areas for improvement, escalating risks when necessary\n, • Lead by example, and advocate for HSE controls\n, • Maintain updated HSE reports\n, • Training - Support site inductions\n\n Qualifications & Experience \n\n • Minimum IOSH Occupational Health & Safety Qualification (working towards a NEBOSH Certificate)\n, • Experience in a fast-paced food manufacturing environment\n, • Previous supervisory experience ideal\n, • Desire to work in an entry/mid-level H&S role\n, • Proficiency in Microsoft Office Suite\n\n Our client offers an excellent benefits package and varied role

We’re supporting an innovative materials technology business looking for a Materials Development Project Leader to lead the delivery of international materials development programmes across high-performance product applications. \n \n This is a materials-led project role, suited to someone with a strong Materials Science, Materials Engineering, Chemistry or Polymer background who has developed their career within industrial R&D/materials development and is looking to take greater ownership of technical projects. \n \n The Role \n You’ll lead materials development projects from early-stage R&D through testing, scale-up, pre-production and launch, working with technical teams, suppliers and manufacturing partners across the UK, Europe, USA and Asia. \n \n Projects cover a range of applications including impact protection, military and sports helmets, performance footwear, tactical equipment and protective clothing. \n \n Responsibilities will include: \n\n • Leading materials development projects and owning timelines, milestones and technical deliverables\n, • Coordinating R&D, testing, engineering, manufacturing, sourcing and supply chain teams\n, • Working with international materials suppliers and development partners\n, • Reviewing experimental plans and technical data to guide project decisions\n, • Supporting troubleshooting and root-cause analysis\n, • Ensuring materials meet performance, cost and manufacturability requirements\n, • Supporting projects through scale-up and production\n, • Travelling to China approximately once per quarter, typically for 7–10 days\n\n \n About You \n We’re looking for someone with: \n\n • 5+ years' industrial materials development experience\n, • Degree in Materials Science, Materials Engineering, Chemistry, Polymer Science or similar\n, • Experience with polymers, polyurethane, TPEs, elastomers, foams, rubbers or related materials\n, • Experience leading or coordinating materials/R&D development projects\n, • Supplier and manufacturing exposure\n, • Strong technical and commercial problem-solving skills\n, • Confidence coordinating cross-functional and international teams\n\n \n You don't need to be a career Project Manager. This could be a great next step for an experienced Materials Scientist, Materials Engineer or Materials Development Engineer who has already taken ownership of projects and wants to move further into project leadership. \n \n Working pattern: Tuesday, Wednesday and Thursday onsite in South London, with flexibility to work remotely Monday and Friday. \n \n To apply, submit your CV or contact Lewis Cox at lewis@cranleighstem.co.uk \n

Compliance Manager – Local Authority \n \n Contract: 3–6 months \n Day Rate: £500 per day Umbrella \n Location: Morden \n Working Pattern: Hybrid – 3 days office / 2 days from home \n \n This is a senior property compliance role with responsibility for ensuring a large and varied property portfolio remains compliant with all relevant statutory, regulatory and best-practice requirements. \n \n Please note: candidates must have previous Local Authority / Council experience. \n \n Key Responsibilities \n\n • Lead the operational delivery of property compliance across a diverse portfolio.\n, • Oversee statutory compliance programmes, inspections, testing and remedial works.\n, • Manage and monitor external compliance contractors and consultants.\n, • Develop and maintain effective compliance processes, policies and tracking systems.\n, • Ensure accurate compliance records, certification and data are maintained.\n, • Conduct audits and inspections and identify areas requiring corrective action.\n, • Produce clear performance, risk and compliance reports for senior stakeholders.\n, • Develop KPIs and monitor contractor performance and service delivery.\n, • Manage compliance-related procurement and contract management activity.\n\n \n About You \n\n • Recent and demonstrable experience working within a Local Authority / Council environment.\n, • Significant experience in property compliance, facilities management governance, health & safety or a closely related discipline.\n, • Strong knowledge of statutory compliance across areas such as gas, electrical, fire, asbestos, water hygiene and lifts.\n, • Experience managing contractors, consultants and compliance specialists.\n, • Experience overseeing a varied and complex property portfolio.\n\n \n Package \n\n • 3 – 6 Month Contract\n, • Morden, Hybrid\n, • £500 per day (Umbrella)\n, • Monday – Friday, 9am – 5pm\n

Location: Croydon, UK (hybrid — 3 days in office, 2 days WFH) \n Reports to: CEO \n Compensation: £65,000+, depending on experience \n Target start: ASAP — no fixed start date set \n \n About Us \n \n Hozah is a tech-led, award-winning company driving change in the parking industry and reimagining urban mobility. Our platform automates parking operations end-to-end enforcement, payments, signage, and customer experience for landowners, operators, and local authorities, replacing manual, paper-based processes with software. Our mission is simple but powerful: to transform parking into a seamless, automated experience, paving the way for smarter, more sustainable cities. With recent recognition as PayTech Company of the Year, a place among Deloitte's Top 50 Fastest Growing Tech Companies in the UK, and significant VC/PE investment, we're scaling rapidly. \n \n Role Overview \n \n You will own recruitment at Hozah in its entirety. You’ll choose and own the ATS, set the interview standard across the business and hold every hiring manager to it, regardless of seniority. You’ll build the hiring plan, take it to the exec team and own our ability to deliver against it. \n Hozah has around 50 employees today. Our forecast suggests we will grow to between 100 and 150 employees over the next four years. We know the path there will not be perfectly linear, but we do know that achieving that growth will require us to find and hire a significant number of exceptional people. You will own that challenge. \n This is a newly created role with real autonomy, authority and accountability. You’ll work directly with the CEO and alongside the Head of People and Development as a peer, with each role owning its respective area of the People function. You will have clear ownership of recruitment across the business, from defining vacancies and getting them to market, through direct sourcing, CV screening and initial interviews, to offer management and a smooth transition into onboarding. \n You’ll be the driving force behind Hozah’s recruitment activity. You’ll know where every vacancy stands, keep hiring managers moving, challenge delays or weak decision making and make sure candidates experience a process that is fast, consistent and representative of Hozah. \n You’ll also own our recruitment platforms, processes and data. Every live role should have a clear, accurate and current pipeline, giving the CEO, Head of People and hiring managers a view they can trust at a glance. \n This is not a role where you simply pick up requisitions and fill them. You will build the recruitment function, determine how Hozah hires and set the standard that the rest of the business follows. You will be accountable not only for delivering the people Hozah needs to grow, but for helping shape the business we become through the people we choose to bring into it. Every hire has an impact on our standards, our culture and our ability to perform, and you will play a central role in getting those decisions right. \n \n Key Responsibilities \n \n • Own recruitment across Hozah, taking accountability for the full hiring lifecycle, from headcount planning and role definition through to sourcing, selection, offer and successful handover into onboarding. \n • Build and deliver the company hiring plan, working directly with the CEO, Head of People and hiring managers to understand future requirements, prioritise vacancies and ensure the business has the people it needs to grow. \n • Set the standard for how Hozah hires, establishing consistent, high-quality interview and assessment practices and holding hiring managers at every level accountable for following them. We have a high bar for the people we bring into Hozah, and you will own protecting that bar, even when there is pressure to compromise. \n • Lead candidate attraction and direct sourcing, proactively identifying and engaging high-quality candidates through networking, LinkedIn and other relevant channels, rather than relying on applications. \n • Own the candidate selection process, including CV screening and initial interviews, ensuring candidates meet the required capability and performance standards before progressing through the business. \n • Own our recruitment technology, processes and data, including selecting and managing the ATS and ensuring every vacancy has a clear, accurate and current pipeline that leadership can trust. \n • Drive every live recruitment process forward, coordinating hiring managers, interviews, feedback and decisions, challenging unnecessary delays and ensuring candidates receive a responsive and professional experience. \n • Help shape the business Hozah becomes through the people we hire, recognising the impact every appointment has on our culture, standards and performance, and bringing judgement and challenge to every hiring decision. \n \n Who we're looking for \n \n • Demonstrable experience owning full-cycle recruitment in-house, ideally within a high-growth scale-up. \n • You've carried 12 or more live roles at once, across more than one function. \n • You can build credibility quickly with candidates and hiring managers at every level, and you are comfortable challenging senior people when a hiring decision or process is not good enough. \n • Highly organised, with experience managing multiple open roles simultaneously and keeping an ATS accurate and up to date. \n • Comfortable in a fast-paced SME environment where priorities can shift quickly. \n • Confident sourcing candidates directly via LinkedIn, job boards, and networking. \n • You've hired salespeople and you can explain how you assess them beyond "good energy". \n • You know your own KPIs, including reply rates, stage conversion, offer acceptance and time to offer, without opening a spreadsheet. \n • Experience recruiting across a mix of commercial, technical/operational, and support roles. \n \n What we offer \n • OTE of £75,000 - £85,000: A base of £65,000 - £75,000, depending on experience, with a £10k bonus based on the execution of the hiring plan and the success of the hires. \n • Hybrid working — 3 days in the office, 2 days from home. \n • A newly created role with real ownership and autonomy, reporting directly to the CEO. \n • The chance to build and shape our recruitment processes and employer brand from first principles as Hozah scales. \n • A strong, high performing culture, with genuine influence over how that culture develops as Hozah grows. \n • A fully refurbished, modern office, with a fully stocked kitchen, offering free breakfast and lunch, right next to East Croydon Station. \n \n Why Hozah? \n \n At Hozah, you'll play a pivotal role in a purpose-driven company at the forefront of urban mobility innovation. We foster a culture of collaboration, creativity, and positive impact, where your contributions help shape the future of smarter cities. If you're looking to make a real difference in transforming the future of mobility (and enjoy our friendly office dogs), we'd love to hear from you. Join us and be part of this exciting journey!

World Tennis is the global governing body of tennis. Founded in 1913, its purpose is to ensure the long-term growth and sustainability of the sport, delivering tennis for future generations in association with its 214 national and regional member associations. World Tennis oversees the rules and regulations that govern international and national competition. \n \n World Tennis is responsible for the worldwide development of tennis through its highly regarded Development Programme, its Science and Technical department which monitors equipment and technology, and its Officiating department which oversees the education and advancement of officials. World Tennis is the owner and co-owner of the two largest annual international team competitions in tennis, the Davis Cup and Billie Jean King Cup (BJKC) by Gainbridge and manages the Olympic and Paralympic Tennis Events on behalf of the IOC and IPC. World Tennis organises over 3,500 weeks of men’s, women’s and junior tournaments on the World Tennis Tour, World Tennis Beach Tour, UNIQLO Wheelchair Tennis Tour and the World Tennis Masters Tour. World Tennis upholds the highest standards of integrity and is a partner in the International Tennis Integrity Agency. \n \n Overview of Department: \n The Juniors team is responsible for the World Tennis Tour Juniors, which features over 1,000 tournaments in 140 nations. The Tour provides competition opportunities for elite junior players and a launch pad to learn, develop and compete before the professional game. The department is also responsible for the delivery of World Tennis owned competitions including the 14U Junior Team Competition, Davis Cup Juniors & Billie Jean King Cup Juniors, and the World Tennis Tour Junior Finals. The team forms part of the World Tennis Tours and Player Pathway department, and on occasion it may be required for the Team Lead to work on projects or events in support of other Tours. \n \n The Role: \n Work with the Senior Manager, Juniors to lead the operations of the World Tennis Junior Team Competitions and other activities as part of World Tennis’s Junior tennis strategy. This role may include some travel, sometimes for extended periods and at weekends. \n \n Act as liaison between the Senior Manager, Juniors Tennis, the Juniors Committee and Juniors Tennis community to facilitate the implementation of the agreed strategy for activities and associated events. \n \n Responsibilities: \n\n • Lead on the organization, and delivery of Junior Team Regional Qualifying events, with pre- event assistance and attendance at major events, junior competitions and other events as required.\n, • Lead on the organisation of the World Tennis 14&U Junior Team Finals, culminating in on site delivery alongside other Juniors department members\n, • Assist the Senior Manager with the organisation and delivery of the Davis Cup and Billie Jean King Cup Junior Finals\n, • Develop and maintain strong relationships with external authorities (Regional and National Associations) to ensure the World Tennis’s junior interests are professionally represented.\n, • Support Juniors stakeholders during the launch of the new World Tennis brand, including monitoring and promoting adherence to the World Tennis Tour Juniors brand guidelines amongst Tournament Directors and National Associations. Work with World Tennis Branding, Digital and Commercial teams where required to produce and distribute new branding items to stakeholders\n, • Monitor and promote the World Tennis Tour Juniors Education programme through courses on World Tennis Academy, ensuring courses are reviewed on a regular basis alongside the Education team to ensure relevance and accuracy\n, • Work with other World Tennis departments and personnel, including but not limited to:\n, • Legal – to provide consultative briefings relevant to Code of Conduct, Eligibility and other issues as required.\n, • ICT – to ensure efficient and effective systems are implemented for players, National Associations and for internal administration. \n, • Safeguarding – to ensure the World Tennis Tour Juniors and Junior Team Competitions provide a safe playing environment for participants.\n, • Finance – to ensure efficient and effective budgeting and collection of monies due.\n, • Assist the Senior Manager to manage, develop and monitor: the day-to-day operation of the Tour; Tour ICT programmes (tournament results, ranking, database, player online entry system); Tour support programmes (player welfare and player education); Juniors budgets.\n, • Monitor, uphold and implement the World Tennis Tour Juniors Tennis Regulations, Organisational Requirements and Code of Conduct, identify and consult on potential enhancements and in consultation with Tour colleagues ensure any necessary and ongoing alignment with other World Tennis Tour regulations and processes.\n, • Undertake other responsibilities as required by the Senior Manager/Executive Director.\n\n \n As the needs of the business can evolve rapidly this role may change accordingly, therefore this document should be viewed as guidelines which are subject to change. \n \n You will have… \n\n • Strong administrative skills and attention to detail/accuracy\n, • A high level of knowledge, skill and experience in sport governance, internal and external committees, rules and regulations, child protection/player welfare issues, player education.\n, • Knowledge and experience of junior tennis and/or disability sport would be beneficial.\n, • Effective interpersonal, communication and supervisory skills are important, and the ability to manage relationships within a team and aid personal development of staff members.\n, • Excellent time and project management, delegation, decision-making and skilled in planning and delivery of multiple projects and delivering to hard deadlines\n, • Proficiency in using ICT systems and databases\n, • Flexibility – hours can be long and weekend travel may be part of the role\n, • Applicants should be fluent in both written and spoken English; a high level of Spanish and / or French is desired; other languages also desirable.\n\n \n What we offer: \n\n • 25 days holiday per annum plus bank holidays\n, • Private Healthcare\n, • Group personal pension scheme, Life assurance and Wellbeing allowance\n, • Health Cash Plan\n, • Free lunch when working in the office (up to £9 per day)\n, • Complimentary healthy snacks and fresh fruit when working in the office\n, • Ride2Work Scheme\n, • Working hours: based on 35 hours per week. Normal office hours are 09:00 – 17:00 Monday to Friday. Flexible working hours possible with core hours of 10am – 4pm (although weekend work and longer hours are a part of the role when travelling)\n\n \n Application Process \n Please send a covering letter and CV to will@serv-recruitment.com stating Team Lead, Juniors in the subject field of the email, clearly indicating in your cover letter whether you require sponsorship or a work permit to work in the UK either now or in the future. \n \n World Tennis processes your applicant data in accordance with our Privacy Notice – Recruitment, which can be found on our website . \n \n A DBS check may be required of the successful applicant. \n \n Equality, diversity & inclusion (EDI) is a fundamental priority for World Tennis. Our philosophy focusses on embedding inclusive behaviours and processes across every element of our business practices

Live Music Venue Group | Full-time \n \n Role overview \n Electric Group, a fast growing music venue operator is seeking an experienced Box Office Manager to oversee ticketing operations across its live music venue estate. This is a key operational role responsible for accurate ticket sales tracking, reporting, allocations, confirmations and box office coordination across multiple venues. \n \n Reporting to the Head of Music, the Box Office Manager will work closely with promoters, agents, artist managers, venue teams and internal stakeholders to ensure ticketing information is accurate, timely and commercially useful. \n \n Venue coverage \n -⁠ ⁠Electric Brixton \n -⁠ ⁠Electric Bristol \n -⁠ ⁠NX Newcastle \n -⁠ ⁠Electric Studios Sheffield \n \n Key responsibilities \n -⁠ ⁠Produce accurate ticketing reports twice weekly across the Electric Group venue estate, highlighting sales performance, capacities, allocations, pre-sales and any areas requiring attention. \n -⁠ ⁠Work closely with promoters, agents, artist managers and internal teams to track sales, manage ticket allocations and maintain up-to-date information for every show. \n -⁠ ⁠Oversee allocation management, split allocations, pre-sale tracking, guest lists and ticket holds, ensuring all inventory is recorded accurately and released in line with agreed timelines. \n -⁠ ⁠Circulate show confirmations and ticketing updates to relevant stakeholders, ensuring information is clear, complete and delivered on time. \n -⁠ ⁠Maintain accurate records for ticket sales, capacities, pricing, holds, comps and settlement information to support smooth event delivery and post-show reporting. \n -⁠ ⁠Identify and resolve ticketing discrepancies quickly, escalating issues where appropriate and maintaining calm, professional communication under pressure. \n -⁠ ⁠Support consistent box office processes, standards and reporting across all venues in the group. \n -⁠ ⁠Contribute to improvements in ticketing workflows, reporting templates and communication processes as the venue group grows. \n \n Experience and skills required \n -⁠ ⁠At least three years’ experience in a live music box office, ticketing or venue operations role. \n -⁠ ⁠Strong understanding of live music ticketing, promoter requirements, allocations, pre-sales, guest lists and venue capacities. \n -⁠ ⁠Excellent attention to detail, with the ability to manage large volumes of ticketing data accurately. \n -⁠ ⁠Confident producing clear reports and presenting key information to the executive leadership team. \n -⁠ ⁠Strong communication skills and the ability to build effective working relationships with promoters, agents, managers and venue teams. \n -⁠ ⁠Highly organised, deadline-driven and able to work under pressure in a fast-paced live events environment. \n -⁠ ⁠Proficient in Microsoft Office, particularly Excel, Outlook and Word. \n \n About you \n You will be a detail-focused and commercially aware ticketing professional who understands the pace and pressure of live music. You will be comfortable managing multiple shows and venues at once, confident dealing with external partners, and able to turn ticketing data into clear, practical information for the wider business. \n \n This role can suit a candidate interested in hybrid working. \n \n Salary is commensurate with experience.

The Power Energy Systems (PES) Practice of AtkinsRéalis is seeking an Engineering Manager specialising in HVDC project delivery to join our UK team. We are looking for an experienced technical leader who can provide robust technical assurance, lead complex multidisciplinary delivery, support strategic growth, and build trusted relationships with clients and industry partners. AtkinsRéalis specialises in all aspects of Transmission and Distribution engineering within the UK and internationally. Join us at the forefront of the global energy transition, delivering some of the UK's most significant HVDC interconnector, offshore wind and transmission infrastructure projects. You will help shape the direction of our HVDC capability, contribute to practice strategy, influence senior stakeholders, and lead multidisciplinary teams to deliver safe, compliant and commercially successful outcomes. In this role, you will provide oversight for complex, high-impact projects and initiatives, anticipate business, regulatory and technology changes, and develop innovative solutions and services that strengthen our market position. Become part of a team where every voice matters, and together we can tackle our clients' toughest challenges. We foster a diverse and inclusive environment where world-class talent thrives without boundaries. For us, collaboration is not a buzzword. We value the different perspectives our people bring and recognise everyone for their contributions equally. We also know that different people have different priorities, which is why we are here to support you with whatever you need. We offer hybrid working, which involves travel and office-based working three days per week. This position can be based at any of our key locations: Epsom, London, Bristol, Leeds, Birmingham, Manchester, or Glasgow. Other locations will be considered on a case-by-case basis. Your role As an Engineering Manager, you will provide technical leadership and engineering management across our portfolio of HVDC and HVAC projects. You will lead and assure complex design delivery, develop people and capability, support client engagement and growth, and ensure that work is delivered safely, efficiently and in accordance with AtkinsRéalis governance, client requirements and relevant industry standards. • Provide technical leadership and design assurance for HVDC projects, including converter stations, protection and control, cables, and system integration., • Lead functional teams and technical initiatives with significant resource requirements, risk and complexity, ensuring clear accountability, quality and delivery performance., • Build trusted client relationships, understand requirements and deliver value., • Engage effectively across project, operational, supplier and industry interfaces to align delivery and technical outcomes., • Recommend and drive improvements to processes, services and technical practices while ensuring robust engineering governance is consistently upheld., • Lead technical input to bids, frameworks and major pursuits, supporting compliant and competitive submissions., • Identify growth opportunities and articulate AtkinsRéalis' value proposition across HVDC and wider T&D services., • Grow, develop and manage the HVDC capability, particularly within the UK T&D sector, supporting talent development, succession planning and technical competence., • Anticipate emerging business, regulatory and technology challenges, identifying risks and opportunities early and advising senior leadership on appropriate responses., • Provide oversight across multiple complex, multidisciplinary projects, ensuring technical excellence, safe delivery, commercial discipline and alignment with client and practice objectives., • Work independently in complex and challenging situations, exercising sound judgement and escalating only where appropriate. You will have a proven track record of leading the delivery and assurance of complex HVDC or HVAC projects in accordance with applicable engineering codes, standards and client requirements. You will be comfortable working in evolving and technically challenging environments, bringing the judgement, credibility and leadership required to influence stakeholders, support strategic growth and contribute to the success of the business., Degree qualified, preferably with a Master's degree (MEng/MSc). • Chartered Engineer status and membership of a relevant professional body, such as the IET., • Proven experience leading teams in the delivery of front-end engineering design and/or detailed design for HVDC projects., • Experience discharging Principal Designer duties in accordance with CDM 2015 is desirable but not mandatory., • Strong understanding of regulatory requirements, safety standards, environmental compliance and engineering governance in the UK power sector., • Ability to assure technically compliant design deliverables against client, project and input requirements, and to identify, resolve and communicate design risks and issues., • Excellent analytical, problem-solving and innovation skills, with the ability to apply sound engineering judgement to complex challenges., • Exceptional communication, influencing and organisational skills, with the ability to explain difficult concepts clearly and negotiate effectively with stakeholders., • Ability to manage multiple priorities and work collaboratively within a multidisciplinary environment., • Customer-focused mindset with the ability to deliver results within agreed scope, budget and programme requirements., • Develop client opportunities through trusted advisory and high-quality delivery., • Good commercial skills, with direct experience of delivery of engineering within a highly regulated industry (e.g. nuclear, power, oil and gas, chemicals, large scale infrastructure)., • Experience coaching, mentoring and developing junior engineers and designers, including supporting technical competence and professional development., • Flexibility to travel to client sites when required., • Ability to work under tight deadlines, manage competing priorities and maintain delivery focus in complex project environments., • Applicants must have the right to work in the UK. We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people., At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. #J-18808-Ljbffr

MMP Consultancy is recruiting on behalf of a leading social housing contractor for an experienced Compliance Manager (Electrical & Gas) to join their team in South West London. Working closely with senior leadership teams, client representatives, and specialist contractors, you will take ownership of the delivery and performance of electrical and gas compliance services across a large housing contract. This is an excellent opportunity for a compliance professional with a strong background in social housing to drive operational excellence, strengthen governance, and ensure statutory obligations are consistently achieved. Location: South West London Salary: £60,000 - £70,000 per annum Contract Type: Permanent Key Responsibilities • Lead the operational management of electrical and gas compliance activities across the contract., • Review, develop, and strengthen compliance governance processes and controls., • Monitor contractor performance against agreed KPIs and service level standards., • Manage key subcontractor relationships, ensuring accountability for performance and compliance., • Ensure all statutory and regulatory compliance requirements are achieved and maintained., • Review reporting processes and implement improvements to enhance efficiency and accuracy., • Drive consistency across management information and compliance reporting frameworks., • Analyse performance data and provide recommendations to senior stakeholders., • Conduct audits and reviews of compliance processes, systems, and contractor outputs., • Identify compliance risks and implement effective mitigation strategies., • Support continuous improvement initiatives across the compliance function., • Work collaboratively with clients and operational teams to ensure service delivery objectives are met. About You • Proven experience managing electrical and gas compliance programmes., • Previous experience within a social housing, housing association, local authority, or contractor environment., • Detailed knowledge of statutory compliance requirements relating to residential housing assets., • Experience managing contractors and monitoring performance against KPIs., • Strong governance, auditing, and compliance monitoring expertise., • A track record of reviewing operational processes and driving service improvements., • Excellent stakeholder management and communication skills., • Strong analytical and reporting capabilities., • The ability to quickly assess existing operations and identify opportunities for enhanced performance., • A proactive approach with a commitment to compliance excellence and continuous improvement. What's on Offer • Competitive salary of £60,000 - £70,000 per annum, • Permanent opportunity with a well-established social housing contractor, • Opportunity to work closely with senior stakeholders and influence compliance strategy, • A key leadership role focused on improving compliance performance and governance If you are interested in this position, then please get in contact to discuss further.

Job Title: Area Sales Manager (Materials Handling / Forklift Industry) Location: You will reside in the Croydon area Patch to cover: South East Salary: Competitive + Company Car Hours: Monday–Friday, 40 hours per week We’re looking for an experienced Area Sales Manager to grow sales across the South East, with a strong focus on new business development and territory growth. You’ll manage an existing customer portfolio while actively identifying and winning new business, taking ownership of the full sales cycle from prospecting and appointments through to negotiation and closing. Using a consultative sales approach, you’ll build strong customer relationships, understand their requirements and provide the right solutions. Success in the role will come from strong territory planning, relationship management and a proven ability to win new business. Key Responsibilities Identify and develop new business opportunities across the territory Prospect and arrange appointments with potential customers Visit prospective customers to generate new sales Manage and develop existing customer relationships Identify opportunities to upsell and increase account value Understand customer requirements and recommend appropriate solutions Prepare and provide customer quotations Deliver customer presentations and equipment demonstrations Negotiate commercial terms and close sales Research and monitor market and customer information Identify new markets and potential business opportunities Maintain accurate sales and activity records within a CRM Analyse CRM data to identify further sales opportunities Effectively plan and manage your territory, diary and customer visits Requirements: Minimum 5 years' sales experience within the Materials Handling / Forklift Industry Strong new business development and prospecting experience Proven account management and customer development skills Excellent relationship-building skills Strong presentation and customer-facing abilities Experience with equipment demonstrations, price negotiation and objection handling Strong commercial awareness A consultative / solution-based approach to sales Good numerical and commercial understanding Strong IT skills, including Microsoft Office, email and CRM systems Excellent organisation and time-management skills The ability to effectively plan and manage a sales territory The ability to understand technical information and communicate features and benefits clearly Package & Benefits Competitive salary (to be discussed at interview stage) Company car Company laptop and mobile phone 24 days' holiday + 8 statutory days Pension contribution Training and development opportunities Career progression opportunities Next steps: If this sounds of interest - please contact Celi on (phone number removed) or apply today INDJH1

Live Music Venue Group | Full-time Role overview Electric Group, a fast growing music venue operator is seeking an experienced Box Office Manager to oversee ticketing operations across its live music venue estate. This is a key operational role responsible for accurate ticket sales tracking, reporting, allocations, confirmations and box office coordination across multiple venues. Reporting to the Head of Music, the Box Office Manager will work closely with promoters, agents, artist managers, venue teams and internal stakeholders to ensure ticketing information is accurate, timely and commercially useful. Venue coverage -⁠ ⁠Electric Brixton -⁠ ⁠Electric Bristol -⁠ ⁠NX Newcastle -⁠ ⁠Electric Studios Sheffield Key responsibilities -⁠ ⁠Produce accurate ticketing reports twice weekly across the Electric Group venue estate, highlighting sales performance, capacities, allocations, pre-sales and any areas requiring attention. -⁠ ⁠Work closely with promoters, agents, artist managers and internal teams to track sales, manage ticket allocations and maintain up-to-date information for every show. -⁠ ⁠Oversee allocation management, split allocations, pre-sale tracking, guest lists and ticket holds, ensuring all inventory is recorded accurately and released in line with agreed timelines. -⁠ ⁠Circulate show confirmations and ticketing updates to relevant stakeholders, ensuring information is clear, complete and delivered on time. -⁠ ⁠Maintain accurate records for ticket sales, capacities, pricing, holds, comps and settlement information to support smooth event delivery and post-show reporting. -⁠ ⁠Identify and resolve ticketing discrepancies quickly, escalating issues where appropriate and maintaining calm, professional communication under pressure. -⁠ ⁠Support consistent box office processes, standards and reporting across all venues in the group. -⁠ ⁠Contribute to improvements in ticketing workflows, reporting templates and communication processes as the venue group grows. Experience and skills required -⁠ ⁠At least three years’ experience in a live music box office, ticketing or venue operations role. -⁠ ⁠Strong understanding of live music ticketing, promoter requirements, allocations, pre-sales, guest lists and venue capacities. -⁠ ⁠Excellent attention to detail, with the ability to manage large volumes of ticketing data accurately. -⁠ ⁠Confident producing clear reports and presenting key information to the executive leadership team. -⁠ ⁠Strong communication skills and the ability to build effective working relationships with promoters, agents, managers and venue teams. -⁠ ⁠Highly organised, deadline-driven and able to work under pressure in a fast-paced live events environment. -⁠ ⁠Proficient in Microsoft Office, particularly Excel, Outlook and Word. About you You will be a detail-focused and commercially aware ticketing professional who understands the pace and pressure of live music. You will be comfortable managing multiple shows and venues at once, confident dealing with external partners, and able to turn ticketing data into clear, practical information for the wider business. This role can suit a candidate interested in hybrid working. Salary is commensurate with experience.

Lithium3 are looking for a Project Manager with Microsoft ecosystem knowledge — particularly M365, Azure/Entra, Power Platform and ideally Copilot. ServiceNow experience is highly desirable. £550 per day. Outside IR35 In the office once every fortnight. 6 months initially. The role is roughly 60% application/programme delivery, 20% technical understanding, 20% business/change management. The strongest profile would have these skills: • Application delivery experience — ideally enterprise applications, SaaS, integrations, and business systems rather than pure infrastructure., • Strong Project Management — planning, RAID, dependencies, budgets, milestones, governance, and senior reporting., • Requirements and process skills — enough BA capability to turn business problems into clear requirements, user stories, and acceptance criteria., • Integration understanding — APIs, data flows, SSO, identity, environments, interfaces, and dependencies between applications., • AI/application governance awareness — permissions, information protection, data residency, security, responsible AI, and change control., • Testing and release management — SIT, UAT, defects, release gates, rollback, deployment planning, and production readiness., • Service transition / BAU handover — ownership model, support processes, L1/L2/L3 responsibilities, SLAs, monitoring, and handover into operational support., • Vendor management — comfortable managing Microsoft, systems integrators, and specialist suppliers rather than letting suppliers dictate the programme., • Change and adoption awareness — you don’t need to be the comms lead, but you need to understand training, adoption, champions, and business readiness., • Executive communication — somebody who can turn technical noise into a simple: green / amber / red, decision required, impact, owner, date. In the first instance, apply to this advert and we shall be in touch accordingly. By applying for this Contract your details will be submitted to Lithium3. Candidate Privacy Information Statement on our website explains how we will use your information.

Job Title : Residential Children’s Home Deputy Manager WE DO NOT PROVIDE SPONSORSHIP Service Description Established in May 2021, Young UK Today is the realisation of a vision by a dedicated team of proven and passionate care and support providers with nearly two decades of expertise in their chosen field of work. With a remarkable history of empowering the most vulnerable children and young people in the area of Supported Accommodation, our founders and management team have been lifelong champions of positive change in the lives of those facing emotional and learning disabilities (LD) and complex needs. We've always believed that early support can change the course of a young person's life. Having seen countless journeys through the care system, we recognised a need for a more nurturing, holistic approach. South Park was born from this vision, and we are committed to offering unwavering support to children and young people aged 8-17, providing them with a stable and loving environment within which to flourish and grow. Our services are built on the principles of warmth, safety, and relational care. We provide stable, well-supported environments where every child and young person is treated with dignity and respect, encouraged to develop confidence, and supported to build the skills needed for independence and a brighter future. Job Purpose The Deputy Manager for the children’s home will support the Registered Manager in leading and managing the children’s home according to the ethos and approach of the organisation, ensuring that outcomes and high-quality care are delivered according to the home’s statement of purpose. General Duties Lead shifts and oversee staff management and supervision, care and placement planning, safeguarding, communications, report writing and monitoring quality and compliance. Ensure the staff team implements the statutory and organisational policies and procedures and provide feedback to the Registered Manager on the effectiveness of all policies and procedures. Ensure compliance with legal and regulatory requirements, such as the Children’s Homes (England) Regulations 2015 and Quality Standards for Children’s Homes, Children Act 1989, Working Together to Safeguard Children 2023, Data Protection Act 2018, and Health and Safety at Work etc. Act 1974. Support the staff team to develop constructive working relationships within the wider community to promote the overall outcomes for looked after children. Support the staff team to develop their skills and competency to meet each child’s needs and provide continuity of positive care. Lead in an aspirational way, inspiring both children and the staff. Incorporate equality and diversity into the home’s culture. Provide every child with individualised positive care and care planning tailored to their individual needs and requirements, as defined in their relevant plans. Maintain professional relationships with stakeholders, as appropriate. Support the Registered Manager to run the home and deputise whenever needed. Work flexibly to ensure adequate coverage for the service, including evening work, weekend work, and bank holidays, inclusive of sleep-ins. Act as a positive role model, provide effective supervision and guidance for the team contributing to their performance and professional development. Support the Registered Manager in delivering and maintaining a high-quality service. Support senior care workers (team leaders) to develop the skills, knowledge, and ability to manage residential care workers effectively. Ensure staff are aware of their responsibilities in relation to the Children’s Homes (England) Regulations 2015 and Quality Standards for Children’s Homes. Work within organisational policy and procedure established in the home. Ensure children’s reviews and meetings are held within the required timeframes. Ensure staff work within a non-discriminatory environment Assist the Registered Manager in the administration of related financial issues. Deputise in the Manager’s absence and cover for senior residential workers and team leaders where necessary. Take part in the recruitment of prospective staff as needed. Safeguard and promote the welfare of children. Ensure recording is completed to a high standard in all areas. Complete QA audits Work with multi agency partners and ensure the team work professionally with all key stakeholders. Work with Ofsted and complete duties under the SCCIF Specific Duties Ensure residential workers are meeting the needs of children in accordance with their care plans. Ensure the quality of shift handover meetings, records, and other residential duties is in line with best-practice standards and the Children’s Homes (England) Regulations 2015 and Quality Standards for Children’s Homes. Ensure the home’s ethos is embedded in the shifts and that children are involved in the day-to-day running of the service. Ensure the teamwork meets the needs of children from diverse backgrounds under the legislation, policy, and best practice standards. Take responsibility for overseeing safeguarding children and supporting the team to reduce the children’s risks. Ensure children access services that meet their education, social, emotional, mental health, and well-being needs. Plan and deliver the service and its programs to meet the needs of children. Plan the rota and shift presence to ensure the needs of children are being met. Monitor children’s progress Guide the team to ensure service delivery. Ensure a social inclusion focus is embedded within services. Take part in on-call arrangements. Supervise and support the development of the staff team in line with their statutory training requirements and continuous professional development (CPD). Ensure staff are inducted and briefed on working with children care planning systems and any programmes for positive care. Ensure the home follows health, safety and fire precautions and procedures. Ensure staff and children adhere to the home’s ICT policies. Ensure quality monitoring and health and safety assessments are conducted, and action plans are implemented. Ensure effective risk assessment and personal safety procedures are in place to protect staff and children under organisational policies and procedures and keep them under regular review. Ensure care planning, key working, safeguarding, incidents, health, education and activities recording is completed in the required timeframe and to the required standard. Person Specification Qualifications and Education Have attained a Level 3 / 4 Diploma in Health and Social Care for Children and Young People. Be willing to attain a qualification of at least or equivalent to Level 5 Diploma in Health and Social care for Children and Young People. * Demonstrate commitment to continuing professional development. Experience A minimum of two years’ experience in a supervisory role within a children’s residential setting. Knowledge and Understanding A sound working knowledge of the statutory requirements related to children’s residential care. This includes the Children’s Homes (England) Regulations 2015 and Quality Standards for Children’s Homes, SCCIF, Children Act 1989, Working Together to Safeguard Children 2023, Data Protection Act 2018, and Health and Safety at Work etc. Act 1974, and related policies and procedures for the day-to-day running of a residential children’s home. Understanding children’s rights, child protection, safeguarding children, the impact of abuse and neglect, equality and diversity, care and placement planning, risk assessment, and review processes. Understanding children’s education, health, social, emotional and psychological needs of looked after children and ensuring these needs are met. Robust understanding of safeguarding children and young people including from exploitation. Ensure they will deputise for the Registered manager, when required. Skill and Abilities Supporting the Registered Manager for the training and development of staff team members, regular reflective supervision, and rostering to ensure continuity of positive care for each child. Coping with stress and complex dynamics and demonstrating emotional resilience. Handling a wide range of administrative tasks related to the day-to-day running of a children’s home. Prioritising and organising workload to maintain and promote quality. Sustaining and working through placement issues to prevent placement breakdowns. Monitoring the service for quality of care and in line with the requirements of Ofsted inspection. Developing constructive working relationships with the wider community and multi-agency teams. Ability to motivate, direct, and delegate in a residential setting. Organisational skills. Skills in financial management. Equality and Diversity Promoting equality and valuing diversity through legislation, policies, procedures, and relevant standards. Identify patterns of discrimination and take actions to overcome this and enable others to promote quality and diversity and a non-discriminatory culture that supports people in exercising their rights. Communication This position requires a clear and positive communication style. The Deputy Manager is required to communicate in a way that is understood by those being communicated with

Business Development Manager Location: Hybrid – frequent travel across Croydon, Surrey and Kent, with occasional travel to Leeds Salary: £55,000–£65,000 per annum Bonus: 10% performance-related bonus Recruitment Agency: Diamond Search Recruitment, acting on behalf of our client The Opportunity Diamond Search Recruitment is delighted to be working on behalf of our client to recruit an experienced Business Development Manager to lead business development activity across a portfolio of Ofsted-regulated education services in the South. This is an exciting opportunity for an experienced commercial or business development professional with a strong background in children’s social care, education or independent specialist education. You will play a key role in identifying new opportunities, developing strategic relationships with local authorities and commissioners, and ensuring services respond effectively to the needs of young people while meeting regulatory and quality requirements. The Role Working closely with regional operational leadership, you will drive business growth, maximise placement opportunities and support the continued development of services across the South. Key responsibilities will include: Act as a strategic business partner to regional operations teams, aligning business development activity with operational capacity and growth objectives. Provide market intelligence and insight into commissioner requirements, local demand and sector developments. Lead and manage the placements function, ensuring referrals are handled efficiently and responsively. Oversee the end-to-end referral and matching process, ensuring placements are appropriate, commercially viable and aligned with quality standards. Monitor referral volumes, conversion rates, occupancy, pipeline activity and placement opportunities. Identify, develop and secure new business opportunities within the education sector. Conduct market and competitor analysis to inform growth strategies and service positioning. Build and maintain strong relationships with local authority commissioners, key stakeholders and strategic partners. Represent the organisation at relevant sector events, forums and strategic meetings. Maintain strong knowledge of relevant Ofsted regulations and ensure business development and placement activity remains compliant. Support internal teams with regulatory guidance and updates. Produce weekly trading packs and reporting dashboards for senior leadership, providing clear insight into referral activity, occupancy, pipeline opportunities, market trends and commissioner engagement. Analyse commercial and operational data to identify trends, risks and opportunities and provide actionable recommendations to senior leaders. About You We are looking for an experienced Business Development Manager with a proven track record within children’s social care, education or independent specialist education. You will ideally have: At least 3 years' experience in business development, commissioning or strategic leadership within children’s social care or education. Experience working within or alongside Independent Special Schools. Proven experience partnering with operational teams to align growth strategies with service delivery. Experience managing placements functions or teams handling high volumes of complex referrals. A strong track record of developing relationships with local authorities, commissioners and other key stakeholders. Strong commercial awareness and the ability to identify and capitalise on growth opportunities. Excellent communication, influencing and relationship-building skills. Strong analytical and strategic thinking skills, with the ability to interpret data, market intelligence and regulatory developments. Excellent organisational skills and the ability to manage multiple priorities effectively. Experience working closely with operational leadership teams in social care or housing support services. Knowledge of commissioning frameworks, funding pathways and procurement processes within children's services. Experience supporting service design or redesign in response to regulatory changes or changing commissioner requirements. Why Apply? This is a senior and commercially important role offering the opportunity to make a genuine impact on service growth while supporting the delivery of high-quality education services for young people. You will have the opportunity to work closely with senior operational and commercial leaders, develop influential commissioner relationships and play a key role in shaping growth across a regional portfolio. Package £55,000–£65,000 salary 10% performance-related bonus Hybrid working Regional travel across South London, Surrey and Kent Occasional travel to Leeds Apply Now If you have a strong background in business development, commissioning or placements within children's social care or education and are looking for your next senior commercial opportunity, Diamond Search Recruitment would be delighted to hear from you. Apply today with your CV for a confidential discussion about this opportunity

We are recruiting on behalf of a well-established accident repair centre in Croydon for the position of Assistant Bodyshop Manager. This is an excellent opportunity for an experienced professional looking to enhance their career within a reputable and stable business. The Assistant Bodyshop Manager will play a vital role in overseeing estimating processes, quality control, and operational support within a busy, single-site environment. Benefits for the successful Assistant Bodyshop Manager: Competitive salary, negotiable based on experience Opportunity to take on a senior management role No weekend work, standard hours from 7am to 5pm, Monday to Friday Supportive team environment focused on professional development Varied responsibilities including quality checks and data analysis Chance to lead estimates accuracy, cost control, and workflow management Duties of the Assistant Bodyshop Manager: Audit and quality-check estimators' work, including repair costs, labour hours, and repair values Monitor and improve estimating accuracy and overall commercial performance Support workshop control and front-of-house teams with work prioritisation Provide data insights to enhance operational efficiency Act as a key link between estimating, workshop, and customer service teams Contribute to daily operations and process improvements within the body shop Requirements of the Assistant Bodyshop Manager: Proven experience in motor vehicle estimating within the accident repair or body shop environment Strong ability to audit and review estimates, coaching colleagues to improve standards Desirable experience in workshop control, front-of-house operations, or team management Commercial awareness with a keen eye for process and detail Ability to adapt quickly and support the existing management team Professional, proactive, with excellent communication skills This is a fantastic opportunity for a senior estimator or aspiring body shop supervisor/manager to take on broader operational responsibilities. If you are eager to contribute to a dynamic team and progress within a respected organisation, we want to hear from you. Contact Alex Perrin, Automotive Recruitment Specialist at Perfect Placement covering Croydon and Greater London, today to discover more about this fantastic Assistant Bodyshop Manager opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and

Dentalcare Group have an exciting opportunity for a Private Dentist to join our bright and friendly Dental Practice in Hook • This is a part time position which requires to work 2 or 3 days a week., • The start date for this role would ideally be as soon as possible, • You will be completing Independent and Private work within this role so you will need to hold a GDC registration number, • You will ideally have a minimum of 2 years+ experience working as a Dental Practitioner, • It is important that you are a personable, positive, and enthusiastic professional - and that you want to put patients interest first., • SOE experience would be beneficial (although training can be provided), • You will have an ability to work in a team, with a willingness to learn and teach other, • The position offers a high earning potential in the region of £70,000-£100,000 Per Annum (Full Time), • You will have the opportunity to develop interests within specialist areas of Dentistry which will offer you further enhanced earnings, • Lab bill deductions at 50%, • You will be supported by a Practice Manager to make sure you get the right training and development to be successful., • We are a recognised "Investors in People" company If you are looking for a change away from a small practice or large dental corporate this is a genuine opportunity to join a progressive group which can offer fantastic career opportunities in a beautiful part of England Dental Care Group is an equal opportunities employer which means we treat people fairly. Please note that we have a thorough referencing process, which includes a criminal record check. Your details may be used for recruitment purposes to contact you about this and other opportunities. We may also use your personal data provided via your application and/or CV to produce internal reports which may include several applicants and to demonstrate equal opportunities. We will not pass your information to third parties #J-18808-Ljbffr

What we ideally looking for; Cazoo, is the ultimate destination for car enthusiasts and buyers alike! As a leader in the market, we pride ourselves on providing unparalleled search tools, expert car guides, insightful reviews, and a comprehensive vehicle price guide. Our mission is simple: to empower buyers to find their perfect car efficiently and with confidence, while also helping automotive retailers reach millions of eager buyers. At Cazoo, you'll be part of a team that's revolutionising the way people buy and sell cars. If you're ready to drive your career forward in a dynamic, fast-paced environment, Cazoo is the place for you. Join us and be a part of shaping the future of automotive retail! We're looking for a Head of Business Intelligence & Performance Reporting to build the function from the ground up at one of the UK's most ambitious automotive marketplace challengers. Reporting into the Director of Analytics, you will own the BI & Performance Reporting layer of our Decision Intelligence stack, the semantic models, report catalogue, KPI framework and self-service infrastructure that give every part of the business a clear, trusted and timely view of what is happening. By owning this layer with rigour and quality, you free our Analytics team to focus on what they do best. This is a player-coach role. You will lead and grow a team of BI & Performance Reporting Developers whilst remaining hands-on in the platform as the overall owner of Power BI at Cazoo. Reports To: Director of Analytics Contract Type: Permanent About The Role • Define, own and execute the BI & Performance Reporting strategy and roadmap, setting the vision for what a high-performing BI function looks like at Cazoo and building towards it, quarter by quarter, including the operating model, service catalogue, prioritisation framework and SLAs., • Develop and maintain the report catalogue and data dictionary, creating a trusted reference point for all BI outputs, with agreed metric definitions that eliminate conflicting data sources across the business., • Be the overall owner of Cazoo's Power BI environment, workspace administration, access management, semantic model development, platform governance and best practice standards, working closely with Data Engineering on the underlying data model layer and ongoing migration away from legacy infrastructure., • Lead the delivery of the BI initiative pipeline, from an automated daily KPI report for Leadership to dealer-facing self-service reporting, self-service analytics for Marketing, Finance, Commercial and Product, and a real-time telemetry layer for cross-functional Decision Intelligence initiatives., • Lead, mentor and develop a team of BI & Performance Reporting Developers, setting clear objectives, championing agile ways of working, and raising the bar on quality and craft across all BI outputs., • Own the Power BI enablement programme and build strong relationships across the business, driving self-service maturity, translating BI outputs into clear decision-ready intelligence, and ensuring the business can act on the data it has. What we ideally looking for; Essential • A track record leading a BI & Performance Reporting team in a fast-paced digital, e-commerce or marketplace environment, with clear examples of going beyond dashboards to drive genuine business value., • Expert-level Power BI, semantic modelling, DAX, row-level security, workspace management and deployment pipelines. Strong Looker, Tableau or Qlik practitioners with a clear commitment to a Power BI-first environment will also be considered., • Advanced SQL, with experience querying large-scale cloud data platforms and the ability to coach others in SQL best practice., • Hands-on experience building or working alongside a semantic or data model layer, working knowledge of dbt is a significant advantage., • Strong stakeholder management: able to build trusted relationships from operational teams through to Leadership, translating complex data into clear narratives that drive action., • Experience establishing BI operating models: intake, prioritisation, SLAs, version control, documentation standards and report governance., • Player-coach mentality: equally comfortable hands-on in Power BI as leading a team ceremony or presenting to the Leadership Team., • Experience driving data democratisation and self-service enablement, including training programmes and stakeholder onboarding. Highly Desirable • Familiarity with Databricks or equivalent cloud lakehouse as the data platform underpinning BI delivery., • Experience building KPI frameworks, data dictionaries and report catalogues in complex, multi-data-source environments., • Automotive, marketplace or classifieds sector knowledge, understanding of dealer networks or B2B platform commercial models is a genuine advantage., • Familiarity with GitHub for BI artefact management, Power Automate for ETL or report distribution, and Google Analytics or Looker Studio for web and product analytics., • Exposure to Power BI Premium or embedded licences for external-facing BI deployments. What We Offer • Enterprise-grade tooling from day one: Databricks, dbt, Power BI, GitHub., • Direct access to a Director of Analytics who has built Decision Intelligence functions before, and a business that is genuinely ready to act on what you build., • A clear career pathway and the opportunity to grow alongside Cazoo's ambition to become the undisputed challenger in the UK used-car classifieds sector. Our Values Everything we do at Cazoo is shaped by three values: Fearless, Dynamic, and Better Together. They are not words on a wall, they are the lens we hire through and the behaviours we celebrate every day. If you are the kind of person who spots a gap and fills it without being asked, who challenges the status quo with evidence and constructive intent, and who builds trust quickly across teams, you will feel right at home here. Perks & Benefits Here’s how we back you: Financials • We offer an annual bonus scheme or commission plans for our Commercial team., • We more than match your commitment to your pension, so when you contribute 6%, we put in 9%, taking your total up to 15% of your base salary., • Quarterly value-led awards with generous cash prizes., • Referral Bonus: Recommend a colleague, get £2,000. Work-Life • 25 days (plus bank holidays), • Hybrid role, two days a week based in our Richmond office, • Family Enhanced leave after 6 months of service:, • Maternity/Pregnant Parent Leave: 20 weeks at 100% pay,, • Paternity/Non-birth Parent Leave: 12 weeks at 100% pay., • Volunteer Days: We offer 2 volunteer days a year so you can help out wherever matters to you. Health & Peace of Mind Comprehensive cover so you (and your favourite people) have the care you need. • AXA Private Healthcare: High-level coverage for you, partners, and dependents—including pre-existing conditions., • Bupa Dental: Level 2 coverage for cashback on preventative, restorative and emergency care., • Private GP: 24/7 digital access via Help@Hand., • Income Protection: 13 weeks of sick pay, before going onto Long term Illness cover with Canada Life, • Life Assurance: 4x basic salary covered by Unum., • Specialist Support: Free counseling and menopause/fertility support via Peppy. Your Growth We hired you for your talent, and we’re committed to helping you expand it. • Learning budget and continuous development opportunities. Every manager has a dedicated budget for your specific role development. The Extras • Company issued laptop., • Perks@Work: Discounts at over 30,000 retailers and entertainment venues., • Annual conference with top tier industry guest speakers. Past guests include names like Matthew Syed and Damian Hughes., • Whether it’s our Summer bash or the annual festive party, we make sure we take the time to bring everyone together and celebrate in style., • Free food & drinks in the office., • We’re proud partners of Brentford FC, and we share the rewards with you. From tickets to matches to the bucket-list opportunity to actually play on the pitch yourself, we bring you closer to the action. Diversity & Inclusion at Cazoo The best ideas come from people with different backgrounds, experiences and ways of thinking. At Cazoo we are a place where people feel comfortable speaking up, contributing and growing. Bring your perspective. Bring your experience. Be yourself. #J-18808-Ljbffr

We are currently recruiting for a Head of Digital to join our growing team at Heartwood Collection. Reporting to the Marketing Director, you will be the strategic lead for all digital touchpoints across our brasseries, pubs, and pubs with rooms. You are responsible for the overarching digital vision, driving guest acquisition and retention through a seamless, data-driven ecosystem. You will oversee a diverse remit including CRM, Loyalty, Data & Insights, Product (Web/App), Content, and Optimisation, while managing key agency partnerships to ensure our digital presence is commercial, innovative, and market-leading. The role is based full time at our Head Office in Teddington, conveniently located next to the station. • Define and execute the digital strategy to drive online bookings, guest frequency, and digital revenue., • Full ownership of the digital budget, ensuring optimal ROI across paid media, tech investment, and production., • Keep the brand at the forefront of hospitality tech, exploring AI, personalised guest experiences, and frictionless booking., • Manage specialist agencies (SEO, PPC, Paid Social, Affiliates) to ensure high-quality traffic and efficient cost‑per‑acquisition (CPA)., • Oversee the relationship with web developers and UX designers to manage the product roadmap and site stability., • Help lead the procurement and annual reviews of all digital vendors., • Develop and scale our Treats and Le‑Club loyalty programmes that incentivise repeat visits across all brand pillars., • Work closely with the product team, to bring to life new supplier activations that excite our guests, delivering ‘surprise and delight’ moments., • Oversee the CRM Manager to ensure automated journeys and ad‑hoc campaigns are sophisticated, segmented, and drive measurable lifetime value (LTV)., • Act as the custodian of guest data, ensuring GDPR compliance and the integration of data flows between all our digital channels., • Lead a continuous CRO programme of working including A/B testing on the website and booking engines to reduce friction and increase conversion., • Deliver high-level insights to the Executive team, translating complex digital metrics into actionable commercial outcomes., • Content Strategy: Oversee the digital content calendar, ensuring brand consistency across web, loyalty, and email., • UX/UI Excellence: Ensure the "digital front door" of our pubs and brasseries matches the high‑quality physical experience of our venues., • 3+ years in digital marketing or ecommerce, with at least 2 years in a leadership role., • Experience in hospitality, travel, or retail is an advantage., • Proven ability to move beyond execution to high‑level planning that aligns with wider business goals., • Deep understanding of the "MarTech" landscape. Familiarity with these platforms – CRM (Airship/Atreemo), CMS (WordPress), Loyalty (Pepper) and Analytics (GA4/Tableau)., • You don't just report on clicks; you report on covers, revenue, and margin. You are comfortable challenging the finance team and justifying spend based on data., • A mentor who can manage a small internal team while effectively holding external agencies accountable., • The ability to work in a fast paced environment, comfortably pivoting on our strategy and tactical initiatives based on seasonal trends, trading shifts, or new market entries when required., • Head Office Bonus ( up to 10% of salary ), • The Pantry – 100s of retailers and experience discounts through Reward Gateway, • Private Healthcare through Bupa, • 50% off food in all Heartwood Collection sites, • Friends and Family discount of 20% off food at all Heartwood Collection sites, • Discounted Rooms at our Inns, • Enhanced Maternity & Paternity package, • 25 days of holiday plus bank holidays, • Additional holiday- option to buy an extra 5 days holiday per year, • Refer a Friend Bonus up to £1500, • A thoughtful gift to celebrate your birthday, • Employee Assistance Program with Hospitality Action, • Cycle to Work Scheme, • Instant access to pay you have already earned through EarlyPay Heartwood Collection is one of the UK’s fastest-growing premium casual dining groups, home to the award-winning Brasserie Blanc and Heartwood Inns brands. Backed by Alchemy Partners since 2022, we operate 50 sites today and are on an ambitious growth journey, including a rapidly expanding rooms business set to exceed 300 bedrooms by 2026. We are proud of our family culture, collaborative spirit and appetite for growth. This is an exciting time to join a business where data plays a critical role in shaping commercial success and long-term strategy #J-18808-Ljbffr

Complaints Handler / Officer - Repairs and Maintenance in Social Housing Based in Kingston upon Thames Full time, on-going temp contract £15.00 - £15.86 per hour (40 hour week) We are currently recruiting for a leading repairs and maintenance contractor who is looking for a Complaints Officer to join their team in Kingston upon Thames on an on-going temporary contract. In this role, you will be responsible for handling Stage 1 and Stage 2 complaints within the Repairs and Maintenance service. Duties and Responsibilities Respond to customer care issues and expressions of dissatisfaction. Create action plans to ensure complaints are resolved effectively. Proactively respond to concerns at the earliest stage to prevent escalation where possible. Investigate and register all complaints, reporting in accordance with company and client procedures. Ensure all MP and Councillor enquiries and complaints are investigated and resolved efficiently within agreed targets, keeping residents and clients informed of outcomes. Maintain the company's complaints log and analyse data to identify trends, lessons learned, and opportunities to improve services. Arrange appointments for any follow-up works required and ensure these are completed to the resident's satisfaction. Arrange compensation or goodwill gestures where appropriate, subject to approval by the Customer Service Manager / Divisional Manager. Respond to expressions of dissatisfaction received via the text message service within agreed timescales and ensure issues are addressed. Ensure resident telephone surveys are conducted and recorded, taking appropriate action based on feedback. Produce a monthly report outlining survey findings and actions taken to address any issues identified. Key Experience Previous experience working in a customer service environment is essential. Experience working with Local Authorities or Registered Housing Providers is desirable. Proven ability to work in a busy environment and meet challenging deadlines. Knowledge of Reactive Maintenance Services is desirable. You will be working for a modern, forward-thinking organisation that believes the strengths, skills, and personalities of its people are key to the group's success. Please apply online now. TPBN1_UKTJ

Interim Compliance Manager Location: London Working: Hybrid Rate: £350–£400 per day IR35: Inside IR35 Contract: 6 Months Managing statutory compliance across a large property portfolio is not simply about knowing the regulations. The real challenge is knowing where the risks are, having reliable data to prove compliance, and making sure contractors and internal teams actually deliver what is required. That's the challenge this interim role has been brought in to address. You'll take a lead role across the Council's property portfolio, overseeing statutory compliance, strengthening assurance processes and making sure issues are identified and dealt with before they become bigger problems. The portfolio covers a broad range of compliance areas, including gas, electrical, fire safety, legionella, asbestos and wider health and safety requirements. What You'll Actually Be Doing Oversee and manage the renewal and tracking of all statutory and best practice compliance. Procure and manage compliance condition surveys, ensuring obligations are met within agreed timescales and budgets. Design and implement effective data management systems to monitor overall compliance. Conduct regular audits and inspections, highlighting and addressing any failures. Track contractor performance and verify compliance-related works. Develop and update compliance procedures and policies in line with current legisla...

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