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  • Store Manager
    Store Manager
    9 days ago
    Full-time
    Ilford

    Full-Time Store Manager – Dessert and Coffee shop We are looking for an experienced, motivated, and hands-on Full-Time Store Manager to lead the day-to-day operations of our busy coffee shop and bakery. This role is ideal for someone with a strong background in Dessert and coffee, bakery, and hospitality management who can take full ownership of the store. You'll be responsible for leading the team, driving business growth, maintaining exceptional customer service, managing stock, and ensuring the store operates efficiently every day. We're looking for someone who doesn't just manage the business—they improve it by identifying opportunities, increasing sales, maintaining high standards, and creating a positive team culture. Key Responsibilities • Take full responsibility for the overall running and performance of the store., • Lead, train, motivate, and manage the team to deliver exceptional customer service., • Recruit, onboard, and develop staff while managing rotas, attendance, and performance., • Ensure the highest standards of coffee preparation, bakery presentation, food quality, cleanliness, and customer experience., • Manage daily operations, ensuring smooth service during busy periods., • Oversee stock control, ordering, supplier relationships, and inventory management while minimising waste., • Monitor sales performance and implement strategies to increase revenue and profitability., • Ensure products are displayed attractively and maintain excellent merchandising standards., • Resolve customer concerns professionally and maintain a welcoming environment., • Ensure full compliance with food hygiene, health & safety, and company procedures., • Manage cash handling, daily reporting, and store administration., • Work with senior management to identify opportunities for growth, improve operational efficiency, and increase customer satisfaction. Essential Requirements • Proven experience managing a coffee shop, café, bakery, or similar hospitality business in UK, • Strong knowledge of speciality coffee, barista operations, and bakery products., • Experience leading, managing, and developing staff in a fast-paced environment., • Excellent leadership, communication, and organisational skills., • Strong understanding of stock control, ordering, and cost management., • Commercial awareness with the ability to drive sales and improve profitability., • Ability to work under pressure while maintaining high standards., • A proactive, hands-on approach with excellent problem-solving skills., • Passion for delivering outstanding customer service and creating a positive workplace culture. Desirable Skills • Barista training or coffee industry experience., • Experience with bakery production or bakery retail operations., • Food Hygiene Level 2 or 3 certification., • Experience using EPOS systems and stock management software. What We Offer • Competitive salary based on experience., • Career progression opportunities within a growing business., • Staff discounts., • Ongoing training and development., • Supportive and friendly working environment. Job Type: Full-Time Salary: Competitive, based on experience.

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  • Graphic and Multimedia Designer
    Graphic and Multimedia Designer
    2 months ago
    £30000–£40000 yearly
    Full-time
    London

    We are looking for an experienced Graphic and Multimedia Designer to join our team. The successful candidate will create professional visual content for digital and print platforms, develop branded marketing materials and support the organisation's marketing objectives. Candidates should have strong Adobe Creative Suite skills, relevant professional experience and a portfolio demonstrating their creative and technical abilities. The role requires creativity, attention to detail, good communication skills and the ability to manage multiple projects within agreed deadlines. Job Purpose We are seeking a creative and experienced Graphic and Multimedia Designer to produce high-quality visual content across digital and print platforms. The role will ensure all creative work reflects the organisation's brand identity, marketing objectives and professional standards. Key Responsibilities • Develop creative concepts and designs for digital and print marketing materials., • Create graphics, layouts, advertisements, posters, brochures, menus, signage and other branded materials., • Design content for websites, social media, email campaigns and digital marketing platforms., • Use professional design software, particularly Adobe Creative Suite, including Photoshop, Illustrator and InDesign., • Maintain consistency of branding, typography, colour and visual identity across all materials., • Convert creative briefs and business requirements into effective visual designs., • Prepare artwork and files suitable for digital publication and professional printing., • Manage multiple design projects and prioritise work according to deadlines., • Work with management, marketing and other departments to understand requirements and deliver creative solutions., • Review and incorporate feedback while maintaining design quality and brand consistency., • Maintain organised design files, templates and brand assets., • Keep up to date with current graphic design, digital media and visual communication trends. Skills and Experience Essential: • Relevant qualification in Graphic Design, Visual Communication, Multimedia Design or equivalent professional experience., • Previous professional experience in graphic design or a related creative role., • Proficiency in Adobe Creative Suite, particularly Photoshop, Illustrator and InDesign., • Strong understanding of typography, colour, composition, layout and branding., • Strong creative, conceptual and problem-solving skills., • Excellent attention to detail and ability to meet deadlines., • Ability to manage multiple projects and respond effectively to feedback., • Good communication and teamwork skills., • Portfolio demonstrating relevant graphic design and visual communication work. Desirable: • Experience producing artwork for both digital and print media., • Experience with social media marketing and digital content., • Knowledge of multimedia, motion graphics or basic video editing.

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