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Build your Future with Us! We are a forward-thinking Company with an established presence across the UK and Ireland. Our values We Commit, We Care, We Collaborate shape how we work with our clients, partners, and each other. As our business continues to grow, we are looking for dedicated individuals who take pride in their work and want to build a rewarding career within a supportive and collaborative environment. We are seeking a Senior IT Service Desk Technician to enhance our team and drive success across our high value projects. Why join us? • Exciting Projects – Work on varied sector projects and leave a lasting legacy, • Career Growth – Clear progression pathways and continuous professional development, • Collaborative Culture – Be part of a team that values innovation, integrity, and a commitment to excellence, • Competitive Package – Enjoy a competitive salary and great benefits with flexible and hybrid working options What you will be doing You will provide a high standard of technical support to internal business users, taking ownership of incidents and request through to resolution where possible. You’ll also act as a point of escalation for the service desk function and support effective ticket prioritisation to meet SLAs and user expectations. You’ll contribute to service stability and performance through strong troubleshooting, user communication, and proactive involvement in improving ways of working. The successful candidate will be highly motivated with the ability to understand and manage changing priorities in a complex environment. The main responsibilities for this role include: • Own and manage ticket prioritisation, ensuring customer impact, risk, and business priority are considered, providing progress updates and resolution., • Point of escalation for technical issues, supporting the wider service desk function, including mentoring junior colleagues, • Liaison with vendor / third-party support as required, ensuring timely outcomes and clear updates, • Supporting endpoint management activities, including Intune / Autopilot processes, • Supporting remote users using tools such as TeamViewer, • Providing iPhone / mobile device support, • Supporting application management activities (e.g. users, access, permissions), • Provide coaching-style support and guidance to users, improving self-service and reducing repeat incidents, • Maintain the IT asset register and ensure accurate assignment/lifecycle tracking, • Monitor IT stock levels (laptops, peripherals, mobiles) and coordinate replenishment as required, • Acting as a link between the service desk function and senior IT, contributing to issue visibility, escalation, and improvement discussions, • Supporting IT security awareness, including triage and handling of security-related tickets, • Involvement in project work, including rollouts, service improvements and change activities, • Maintaining documentation and ensuring procedures are followed What We’re Looking For Qualifications • A qualification in a relevant discipline, or equivalent practical experience Experience Essential • 3+ years’ experience in an IT service desk / support role with experience of end-to-end ticket ownership, • Experience with Active Directory and application access management, • Experience working in IT Service Desk ticketing systems and ticket queue prioritisation, • Excellent communication skills. The ability to communicate effectively with technical and non-technical colleagues at all levels in the organisation., • Excellent troubleshooting and analytical skills across endpoint devices and common business applications, • Experience supporting Microsoft 365 / Office and Microsoft Windows environments, • Experience supporting endpoint management tooling (e.g. Intune) and device provisioning processes, • Highly-organised, and able to manage changing priorities and work effectively in a fast-paced environment, • A positive, customer-focused mindset with a drive to improve service delivery Desirable • Knowledge of ITIL principles (incident/request/problem management basics), • Basic hardware repair / break-fix experience, • Experience acting as a point of escalation and mentoring / supporting junior colleagues, • Experience of supporting conferencing systems such as Microsoft Teams, • Experience supporting printers and troubleshooting common peripherals, • Awareness of IT security fundamentals (phishing, endpoint hygiene, incident triage) How to Apply: If you’re ready to take the next step in your career with a company that values your expertise and innovation, we’d love to hear from you! Apply by clicking apply. McLaughlin and Harvey are an equal opportunities employer who are committed to creating an inclusive and diverse workplace where everyone is treated with dignity and respect. We welcome applications from all suitably qualified candidates regardless of backgrounds, experiences, and identities. We believe that diverse perspectives strengthen our teams and help us deliver better outcomes for our people, our clients, and the communities in which we work.

We are looking for an Independent Prescribing Pharmacist to join our well-established pharmacy team on a full-time, permanent basis in Hamilton. You’ll be part of a friendly, professional team including a Pharmacy Technician and Dispensers, where collaboration and patient care are at the heart of everything we do. Step into a role where you can genuinely shape the future of pharmacy practice in Scotland. For more information or to apply, please contact: What you’ll be doing Our pharmacists make a real difference in the communities we look after, delivering trusted care, advice and services that put patients first. In this role, you’ll use your clinical expertise every day, surrounded by a brilliant team and tools. Key responsibilities ● Delivering NHS, locally commissioned, and private services using both in-store and digital tools ● Leading professional and legal standards for patient safety and pharmacy compliance ● Monitoring, evaluating, and continually improving standards of care and safety ● Working with the Store Manager to develop the capability of the wider healthcare team ● Growing talent that reflects the communities we serve; coaching, mentoring and supporting your colleagues every step of the way. ● Representing Boots within the local community and with healthcare professionals What you’ll need to have (our must-haves) ● Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI) ● Strong communication and relationship-building skills ● Experience leading patient and customer care within a pharmacy setting ● Passion for delivering essential, advanced, and private services ● A collaborative, team-first mindset and an eagerness to coach and guide others It would be great if you also have ● Experience in enhanced services ● A strong understanding of local clinical networks Where your brilliance can take you With us, your pharmacy career can go in many different directions, from Independent Prescriber to leading clinical services, to field leadership, or specialist roles in our Support Office. Whatever path you choose, we’ll help you get there. Rewards designed for you ● Boots Retirement Savings Plan ● Generous employee discount across Boots and partner brands ● Discretionary annual bonus ● Enhanced maternity/paternity/adoption leave pay, and a gift card for those expecting or adopting ● Flexible benefits scheme; holiday buying, gym discounts, life assurance and more ● 24/7 counselling and wellbeing support through TELUS Health, our Employee Assistance Programme ● CPD Days and protected learning time ● GPhC/PSNI/PSI Fees reimbursed ● Additional option to buy benefits, including the option to buy up to five extra holidays There’s lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate. A bit about us At Boots, we’re proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we’re committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time. What’s next? If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best. This role requires the successful candidate to complete a pre-employment check after receiving an offer. Depending on your location, you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. We hope to hear from you soon. Be brilliant with Boots.

Competitive Package – Enjoy a competitive salary and great benefits with flexible and hybrid working options. McLaughlin and Harvey are an equal opportunities employer who are committed to creating an inclusive and diverse workplace where everyone is treated with dignity and respect. Supporting IT

A leading technology company in Scotland is seeking a Senior IT Service Desk Technician to support internal users and manage ticket prioritization. The role requires over 3 years of experience in service desk environments, strong troubleshooting skills, and effective communication with both technica

We are seeking a Senior IT Service Desk Technician to enhance our team and drive success across our high value projects. You’ll also act as a point of escalation for the service desk function and support effective ticket prioritisation to meet SLAs and user expectations. Act as point of escalation

Are you a tech-enthusiast looking to kickstart your career with a high-impact role within the Guernsey community?. Our Core Values: Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility. This unique position allows us to combine the global innovation and scale of HP

Job Specification: IT Support Technician (Level 2). This is a fixed-term contract focused on maintaining high-quality end-user computing (EUC) services. Engineer to support the site for 2 or 3 months (March 2026-April/May 2026).

This role offers a competitive salary and ample opportunities for professional development, making it ideal for passionate individuals ready to enhance their skills in a collaborative environment. Join a dynamic team at a leading technology company as an IT Support professional in Southampton. You'l

Our continued growth and globally renowned research team make this an exciting environment to work for anyone with a passion for the life sciences, while our commitment to discovering the best talent from across the spectrum makes our dedicated clinical trials unit in London Bridge a truly diverse e

Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily. Collaborate with other IT professionals to escalate and resolve complex technical problems, contributing to a cohesive and efficient IT su

The role sits within an exciting and rapidly developing sector, offering hands‑on involvement in a specialist manufacturing project where your skills and experience will be genuinely valued. You will be joining a close‑knit, supportive team within a business that continues to grow day by day, pr

Responsibilities include troubleshooting, assisting with remote help desk operations, and maintaining compliance with safety and quality procedures. A global engineering and professional services firm is seeking a Senior IT Support Technician to provide advanced Windows/server support and ensure com

As a Disability Confident Committed Employer, we are dedicated to equity and inclusion and commit to interviewing applicants with a disability who meet the essential criteria. All roles across the trust have a varying level of responsibility for ensuring safeguarding practice, with some roles holdin

A leading IT services company in Swindon is seeking a Senior IT Technician to manage and maintain their IT infrastructure. Key responsibilities include managing security, overseeing the network and server infrastructure, and developing the IT Business Continuity Plan. The role offers a competitive s

A leading engineering organisation in Leeds is seeking an IT Technician to manage their servers, networks, and IT systems. Apply now for a chance to work in a state-of-the-art facility with a dynamic team. The successful candidate will have a proactive approach to IT management and be skilled in har

A leading technology company in the United Kingdom is seeking an IT Apprentice to join their UK IT team. The ideal candidate will support a wide range of IT tasks, contribute to local and global IT projects, and gain valuable insights from experienced professionals. This role offers hands-on experie

The position is based in the United Kingdom with a competitive salary ranging from £28,859 to £31,111. A leading educational trust is seeking an IT Technician to provide critical ICT support while ensuring the smooth running of technology in schools. Applicants should have a Level 3 IT qualificati

A technology service provider is seeking an experienced Senior IT Technician to provide comprehensive IT support for its operations near Bridlington. Responsibilities include managing IT infrastructure, administering cloud services, implementing cybersecurity measures, and delivering IT projects. Th

This position offers a temporary to permanent employment pathway after a 12-week period, ensuring stability and consistent work hours. A family-run manufacturing business in the United Kingdom is seeking a skilled Production Technician to operate gantry cranes and forklifts.

A regional NHS organization is looking for an IT Technical Officer to join their dynamic IT department. The ideal candidate will have proven IT support experience and a relevant degree, along with strong problem-solving skills. This permanent post is based in Laxdale Court, providing a collaborative

Familiarity with ITIL or ticketing systems. Maintain clear IT documentation and identify opportunities to improve systems and processes. Good understanding of cybersecurity practices and backup/monitoring tools.

Five (5) years experience in a Microsoft® operating environment with field experience in personal computer (PC) hardware installation, configuration and maintenance certifications: IAT-1: Security + or GSEC or SCNP or SSCP (Senior IT Support Technician must meet requirements outlined in the DOD 857

Our Early Careers Community provides you with a network of peers in a similar stage of their careers and on‑site we offer various health and wellbeing initiatives along with continuous support and coaching. Support local IT infrastructure (servers, networks, printers, and facilities systems) with

Job responsibilities of an IT Apprentice (Non-exhaustive list). Support the IT helpdesk to resolve and advise on user queries relating to desk user PCs and business applications including critical factory systems. Cranswick Country Foods Fresh Poultry in Eye, Suffolk is serious about its quality chi

A growing Managed Service Provider in the UK is looking for an Onsite IT Support Technician to diagnose and resolve IT issues at client sites across the North West. The position offers a competitive salary of approximately £30K and great benefits such as private healthcare, pension, and more. Respo

Our Early Careers Community provides you with a network of peers in a similar stage of their careers and on‑site we offer various health and wellbeing initiatives along with continuous support and coaching. Are you passionate about technology and eager to begin a career in IT? Join our global, fri

As an IT Technician, the main function of the role is to ensure that the ICT facilities throughout the school perform reliably and that all users of ICT are supported effectively. Our client base provides us with an abundance of available daily supply, long term and permanent opportunities across al

A prominent education recruitment agency is seeking an IT Technician to join a dynamic team across two schools in North London. Candidates should have experience in the IT industry, excellent communication skills, and the ability to troubleshoot various issues. This full-time position offers a compe

A leading educational institution in the United Kingdom is seeking a proactive IT Technician to join their team. The position offers a permanent contract with excellent benefits including a substantial pension scheme and professional development opportunities. The role involves providing first line

Reporting to the Head of IT, Transformation and Facilities, you will oversee day-to-day IT operations, ensuring security, continuity, and optimal performance. With approximately 150 users across two sites, the business values resilience, security, and efficiency in its technology infrastructure. As

A community-focused palliative care organization in the United Kingdom is looking for an IT Support Technician (Infrastructure & Cyber Focus) to enhance their digital infrastructure. This full-time role involves hands-on technical support and collaboration within a dedicated IT team. Ideal candidate

You will provide first line IT support for staff, students, governors and visitors and provide high quality support for the Senior IT Technician and IT Systems and Facilities Lead. The ability to give clear and concise guidance to others whilst having sensitivity to different levels of expertise in

Visiting client sites across the North West to diagnose and resolve IT issues. You’ll be the face of Venom IT onsite — diagnosing issues, installing kit, resolving faults, and ensuring our clients stay productive. The Role: Onsite IT Support Technician.

Holidays, Frequent Work Events/Socials and State-Of-The-Art-Facilities are just a few of the benefits that the IT Technician will enjoy whilst working with this impressive engineering organisation. Experience as an IT Technician managing Servers, Networks, Backups, Storage, Security and upgrades. Mo

A local educational institution in the United Kingdom is seeking a Digital Support Technician Apprentice to enhance their IT Team. While continuation post-apprenticeship is not guaranteed, there's potential for growth in the IT Team as it expands. This fifteen-month apprenticeship will involve worki

If you would like to feel part of a welcoming and committed team, benefit from strong peer and managerial support, and want to develop your career with excellent training and education opportunities, we would be delighted to hear from you. You’ll provide professional, hands‑on technical support