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ServiceNow Project Manager - ITSM/HRSD. Lead the full lifecycle delivery of ServiceNow projects (ITSM and HRSD), from initiation through to go-live and hypercare.

IT services, managed services, or operations/ITSM consulting. Deep expertise in ITSM and Business Process Operations, including service delivery and operating models. Shape and evolve the AI-enabled ITSM and Business Process Operations service offering, from concept to market-ready portfolio.

A leading news organization in Greater London is seeking an ITSM Service Manager to enhance service delivery by identifying inefficiencies and driving process improvements.

A global IT services provider in the United Kingdom is seeking an experienced professional to lead the design and scaling of their AI-enabled ITSM and business operations services.

A well-known hospitality company in the United Kingdom is seeking an IT Support Manager to lead a team responsible for ensuring seamless technical support across various locations.The ideal candidate will have experience in IT management, team leadership, and troubleshooting technical issues.This ro

You will be the technical owner of our Ivanti Neurons ITSM platform, a system relied upon by teams across the organisation. Lead the configuration, maintenance, and evolution of the Ivanti Neurons ITSM environment, ensuring it remains stable, well‑designed, and aligned with user needs across GÉAN

Look at Improving problem resolution times by streamlining ITSM processes. Strong understanding of IT Service Management (ITSM) and the ITIL best practice framework, ideally ITIL certified.

We are looking for an enthusiastic and skilled ITSM technical leader to join our team and play a critical role in leading the design, implementation, and continuous improvement of our ITSM platform supporting our GEO and LEO satellite services. You are a seasoned IT professional with a deep understa

A leading IT solutions provider in London is seeking an experienced ServiceNow Architect to lead the architecture and implementation of their enterprise ServiceNow platforms.The ideal candidate will have over 8 years of experience with ServiceNow and deep technical expertise across various modules.R

Headquartered in Little Rock, Arkansas (USA), we are seeking an ITSM Service Manager based in the United Kingdom who will report to the Associate Director, IT Service Management. The ITSM Service Manager is a full‑time, permanent employee position. This individual contributor will maintain and sup

Step into a role where your expertise shapes the next generation of IT services.As a Service Architect at CGI, you will help clients reimagine how technology enables exceptional user experiences, strengthens operational performance, and delivers measurable business outcomes.You’ll work at the fore

The ideal candidate has over 10 years of IT leadership experience, including managing ITSM processes and developing ServiceNow solutions.

A leading health and wellness company is looking for a Tooling and Automation Engineer to enhance workflows and improve collaboration through effective Jira management.The role involves optimizing Jira Software, designing complex workflows, and integrating automation solutions.Ideal candidates shoul

A global digital transformation leader in the UK is seeking a Senior Technical Consultant to drive the technical delivery of solutions using ServiceNow.This role involves preparing and leading design workshops, engaging customers on technical requirements, and providing creative solutions to complex

A global software company is seeking a Solution Consultant with an ITSM focus to join their Advisory Services Delivery team. The ideal candidate should have solid experience in SaaS, customer engagement, and ITSM practices.

A leading European private bank in London is seeking a (Senior) ServiceNow Developer to design intelligent solutions with a focus on ITSM and workflow automation.

A leading security services firm in the United Kingdom is seeking an experienced ITSM Service Manager for a long-term project. This fully onsite role in North West involves managing IT services, ensuring alignment with business needs, and driving best practices across ITSM processes.

A major UK retailer is seeking a proactive ITSM Lead in Manchester or Slough, focused on IT Event Management and Monitoring.

A reputable property development company in the United Kingdom is seeking an Application Support Analyst to provide IT and application support.This role involves assisting users with business systems and managing incidents in the IT Service Management system.Ideal candidates will have proficiency in

A leading managed services provider is seeking a dedicated Technical Support Specialist in the United Kingdom.You will be responsible for managing alerts, incidents, and requests, ensuring optimal client infrastructure with a strong focus on networking and cloud solutions.The ideal candidate will ha

If you love owning revenue, building long-term customer relationships, and turning happy customers into bigger ones, this is a role where your impact is visible fast.UK footprint and a loyal customer base across mid-market organisations.IT and operations through to service delivery and automation.UK

Stay up-to-date with the latest ITSM trends, tools, and technologies, and recommend enhancements to improve service management capabilities. ITSM, CSM, ITOM) and a solid understanding of their configuration and administration. You are an expert IT professional with a deep understanding of IT Service

Strong technical expertise in ServiceNow platform features, including ITOM, ITSM, IRM, or HRSD. Configure and maintain ServiceNow modules, focusing on IT Service Management (ITSM), IT Operations Management (ITOM), Incident, Problem, Change, and Release Management.

A UK-based luxury automotive brand is seeking an IT Support Analyst to provide high-quality support across the organization.You will act as the primary contact for IT issues, ensuring effective incident and service request management.Key responsibilities include delivering technical support, diagnos

This senior role focuses on enterprise sales strategy and requires applicants to have over 12 years of experience in technology sales, particularly in ITSM or enterprise platforms.

Driving ITSM processes (Incident, Request, Problem, Change, Service Catalogue) and continually reshaping them to reduce demand and improve flow. Driving and steering the governance and strategic direction of ITSM tooling to support efficient, consistent service management practices. IT Service Manag

Experience with ITSM tools like Service Now is desirable.

IT Service Management (ITSM) Platform Lead is responsible for the strategic ownership, development, and continuous optimisation of Merlin’s enterprise ITSM platform - primarily ServiceNow. Lead the design, configuration, enhancement and documentation of ITSM modules and workflow. Own and lead all

Business Analyst supporting ITSM initiatives. Strong functional knowledge of ITIL-based ITSM processes. We are Systematix and we are currently looking for an ITSM Business Analyst for our client.

A leading IT consultancy is seeking a Jira Consultant for a 6-month remote contract.The role involves enhancing the Jira Service Management environment, integrating with key systems, and supporting multiple business entities.Ideal candidates will possess strong Jira experience, along with skills in

A leading IT solutions provider in the United Kingdom is looking for a skilled ServiceNow Developer to oversee the implementation of the ITSM module. The ideal candidate will need a minimum of 4 years of ITSM experience with at least 3 years of ServiceNow expertise and a solid background in Web Serv

The ideal candidate will have over 5 years of experience in ITSM Solutions Architecture and expertise in major ITSM platforms like ServiceNow and Jira Service Management. A technology firm is seeking an experienced ITSM Solutions Architect to design and implement scalable ITSM architectures.

Reporting to the Infrastructure and Operations Technology Director, the ITSM Service Manager is accountable for driving measurable improvements across existing service management processes. Driving ITSM processes (Incident, Request, Problem, Change, Service Catalogue) and continually reshaping them

A growing technology company in Lancashire is looking for an experienced Configuration & Asset Manager to oversee the integrity of their assets and configuration management.The ideal candidate will have strong hands-on experience in this area and proven skills in a dynamic setting.You will work clos

Key requirements include active SC clearance and a strong ITSM background, with knowledge of ITIL frameworks and experience in supplier-focused environments.

This role offers an opportunity to work with scripting languages and ITSM tools.

Translate technical ITSM solutions into clear business benefits for prospective clients. Strong technical background in IT Service Management (ITSM), with hands-on experience in solution delivery. ITSM platforms like ServiceNow.

A leading UK retailer is seeking an ITSM Lead to drive service reliability and operational excellence.

A leading technology consultancy is seeking a ServiceNow Solution Architect in Manchester.This role involves driving business development and technical delivery for ServiceNow solutions, ensuring successful implementations.Candidates should possess deep expertise in ServiceNow, excellent communicati

A leading IT services company is looking for a skilled Performance Engineer based in Edinburgh.You will provide technical support at the customer site, ensuring prompt and professional resolution of IT issues.Your role includes monitoring system performance, managing incidents through JIRA, and main

Step into a role where your expertise shapes the next generation of IT services.As a Service Architect at CGI, you will help clients reimagine how technology enables exceptional user experiences, strengthens operational performance, and delivers measurable business outcomes.You’ll work at the fore

Candidates must have experience with ITSM tools and outstanding communication skills for engaging with both technical and non-technical stakeholders.

The ITSM Service Manager is responsible for managing and delivering security services across IT projects and live environments. As Service Manager, you'll be responsible for end-to-end service management, aligning IT delivery with business needs while driving best practice across ITSM processes. Lea

The ideal candidate has over 5 years of experience in ITSM processes, strong communication skills, and a postgraduate degree in Computer Science or related field.

Candidates should have a background in developing and integrating ITSM tools and experience in an agile environment.

We're looking for a proactive and technically astute ITSM Lead with deep expertise in IT Event Management and Monitoring to drive service reliability, visibility, and operational excellence. You'll lead the design and execution of monitoring strategies, integrate event management into ITSM workflows

The Group ITSM & Automation team are part of Claranet’s Group function and are responsible for the development, maintenance / support and documentation of new and existing functionality related to automation of tasks or configuration items and integrations with other Claranet systems.