Property Manager
hace 16 días
Richmond
worked in the building industry also, so is used to managing building issues and liaising with the relevant parties/stakeholders etc. \n \n Property Manager (Residential Lettings) \n Location: Richmond, SurreySalary: £33,000 – £38,000 per annum + Performance BonusHours: Monday to Friday, 9am-5:30pm – 8.5 hours per day (including 1-hour lunch break) with some Saturdays 9am-3pm (a day off in the week is provided)Holiday: 20 days initially (rising to 25 days) + Bank HolidaysStart Date: Immediate start available (Latest start: late August / early September 2026) \n About the Role: \n We are seeking an experienced and driven Residential Property Manager to oversee the daily operations of a busy property management department. In this role, you will manage a dedicated portfolio of residential properties, balancing hands-on maintenance coordination, strict legal compliance, and exceptional customer service. \n This is an excellent opportunity for a professional who thrives in a fast-paced environment and enjoys building strong relationships with landlords, tenants, and contractors. \n Key Responsibilities: \n\n • Daily Operations: Manage the day-to-day running, general administration, and electronic record-keeping for your assigned portfolio.\n, • Maintenance & Projects: Coordinate contractors for daily reactive repairs and oversee major refurbishment projects.\n, • Compliance Management: Ensure all properties meet strict UK statutory regulations, specifically tracking and renewing EPCs, EICRs, and Gas Safety Certificates (GSI).\n, • Property Inspections: Carry out routine site visits to identify maintenance or compliance issues, implementing swift corrective actions.\n, • Tenancy Lifecycle: Manage end-of-tenancy processes, including check-outs, deposit negotiations, and property turnarounds.\n, • Conflict Resolution: Act as the primary point of contact to handle complex queries, tenant complaints, and landlord updates professionally.\n, • Financial Administration: Process contractor invoices accurately into our property management software and prepare regular operational reports.\n\n What We Are Looking For: \n\n • Experience: Proven property management experience within a residential lettings environment is essential, or experience working in the building industry - managing building issues and liaising with the relevant parties/stakeholders etc.\n, • Qualifications: ARLA Level 3 qualification is highly desirable, though not essential for candidates with strong industry experience.\n, • Communication: Exceptional verbal and written English, with the ability to build trust and resolve disputes confidently.\n, • Skills: Strong administrative skills, great attention to detail, and proficiency in MS Word, Excel, and Outlook.\n, • Attributes: A smart, well-presented team player who can also work autonomously.\n, • Licence: A clean, valid driving licence is required to conduct property inspections.\n\n What We Offer \n\n • Competitive base salary up to £38k plus bonus potential.\n, • Growing holiday allowance from 20 to 25 days over time.\n, • A supportive, collaborative team environment.\n