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Overview Our Story Our small Canadian-born business was founded in 1978 and has become a global organization that now spans 120 locations across 20 countries. Our expansion has been rapid, but what matters most is the common belief that drives all 5,000 of our people to be a different type of real estate organization. We believe that the places in which we live, work and play have the power to make us happier and healthier, and we are united by a shared sense of purpose, to have a positive impact on people’s lives. In short, we are a global commercial real estate advisory firm with a simple aim: for real estate to play a leading role in creating vibrant buildings, cities and places that deliver long-lasting social value and economic impact. Why Work for Us: We believe that our industry is changing, and we want our business to be a melting pot of curious minds, passionate hearts and strategic intelligence. Your gender, religion and race are all highly respected, but are less important to us than your ability to step up and change the game. We provide you with a place where you can do just that, with like-minded people. Collaboration is embedded in the way we work – our people have the autonomy to collaborate on client relationships, engage teams across the business, lead operations, work collectively on projects, participate in strategy and are ultimately responsible for our growth. Our distinctive Principal-led, privately-owned model puts us in the enviable position of being able to offer every employee the opportunity to own a share of our business and inspires and allows anyone to become a Principal. This role carries voting rights, so our people have a very real say in the future direction and operation of our business. This means that we are able to attract, engage and retain the best talent from the industry. Responsibilities • Build effective relationships with customers, acting as a key point of contact, actively seeking out and responding to feedback in order to deliver a high level of customer service, • Work with customer representatives to capture requirements to develop knowledge of the client requirements and desired service levels, • Deliver projects as directed by the Office Operations Associate Manager within agreed timescales and budget to meet location objectives, • Liaise with 3rd party suppliers and contractors to ensure provision of effective services, including security, catering, cleaning, customer services and M&E and other support services, • Complete all location audits as required by location and in conjunction with suppliers to meet SLAs, • Liaise with landlord/landlord representatives and Real Estate Management team to resolve building/lease related issues and requirements, • Act as HSESC to ensure compliance of health and safety within the location(s), carrying out accident investigations and reporting as required managing incidents and risks to resolution, • Establish detailed budget requirements and reforecast regularly in order to reflect changing needs, • Management of budget setting and monitoring for service lines and associated invoicing. Qualifications • A strong customer focus and polished customer management skills (with experience of working with customers and stakeholders in high pressure environments), • Experience of working with suppliers (internal and external), • Strong level of business acumen, • Strong communication skills, • The ability to work autonomously on own initiative either independently or as part of a team, • A quick thinker with a ‘can do’ attitude and an aptitude for creativity or the ability to adapt as required, • Confident, determined, and assured demeanour, especially in high pressure or critical situations, • Documentation and written skills of a very high standard, • Strong organisation skills and attention to detail, • IOSH Managing Safely Qualification Equal Opportunities At Avison Young, we’ve always put people at the heart of what we do. In the last few years, we’ve increased the diversity at our board, leadership and Principal levels. Avison Young stands out for our commitment to empowering women. In addition to increasing the number of women on our board and in our leadership ranks, our internal Women’s Network of more than 500 members come together for networking and learning, and advise the business on strategies for promoting access, opportunity and inclusion in our industry. Our global DEI steering committee shapes our strategy to continue to increase industry access for underrepresented groups and accelerating initiatives led by our employee resource groups, including our Women’s Network, Black Professionals and LGBTQ+ groups. In addition to leading global initiatives, the steering committee’s work examines our policies and practices, creating accountability for results and communicating progress to our executive leadership, our clients and our communities. Our culture is underpinned by our approach to diversity, inclusion, and well-being. We are committed to building an inclusive culture that: • empowers all our employees to thrive,, • reflects all backgrounds and talents,, • allows individuals to be successful and feel a sense of belonging,, • and foster a workplace that is supported, inclusive and has a strong sense of community between colleagues. Avison Young is an equal opportunity employer and is committed to treating all its employees and job applicants equitably. This includes implementing deliberate strategies that advance underrepresented communities in commercial real estate careers. As a Disability Confident Employer, we are committed to removing any obstacles to inclusion. If you need any adjustments to support your application or any part of the recruitment process, such as information in alternative formats or special requirements to access our buildings, or you are eligible under the Disability Confident Scheme please contact us at and we will do everything we can to help. We are committed to inclusion in our hiring processes, and we want to give everyone a chance to show what they can bring to our organisation. If you are not sure that you have all the skills in the person specification, please still apply. We value passion and potential in our employees, so it would be great to hear from you and why you would suit this position. Some of our roles may be remote and some roles may be specific to our offices, but you will need to confirm you have the right to work in the UK.

Creating outstanding student and client experiences. Shaping the future of our business. Delivering commercial success with real social impact. We're on an ambitious journey to transform how student accommodation and campus facilities are run across the UK. With a growing portfolio of university and investor partners, we're building a service that combines operational excellence, deep client partnership, and a genuine focus on student experience. As part of the UK's leading social enterprise , every pound we generate goes directly back into supporting communities across the country. This means your work has double impact: commercial growth and social good . To help us take the next step in our journey, we're hiring an Account Director - a key strategic role sitting between our sites, our clients, and our central teams. You'll shape how we deliver for clients today and how we grow tomorrow. If you're energised by the pace of working in a growing business, understand FM and the challenges the Higher Education sector faces, and want to help build something with purpose - we'd love to speak with you. Why this role matters You'll be the relationship lead for a portfolio of university and investor clients, responsible for ensuring we deliver brilliantly every day and continuously improve. This role is central to our growth platform: aligning our site operations, strengthening client partnerships, and driving both commercial performance and social impact. You'll be a visible leader across sites – supporting our General Managers, influencing senior stakeholders, and acting as the connective tissue between operational delivery and strategic ambition. What You'll Be Doing Client leadership & partnership • Own the day-to-day and long-term relationships with university, investor, and landlord clients., • Understand client goals and pressures - and translate these into operational plans that deliver measurable value., • Lead client reviews, reporting, governance, and annual planning., • Strengthen client trust, retention, and long-term partnership. Operational excellence & performance • Support and challenge General Managers to deliver high standards in student experience, facilities management, compliance, and people leadership., • Ensure sites are prepared for peak seasons, audits, and mobilisation/demobilisation activity., • Use data to identify trends, risks, and opportunities for improvement. Commercial mindset with purpose • Spot opportunities to grow accounts through enhanced services, efficiencies, or new value propositions., • Support tendering, rebids, and business development with insight grounded in real operational experience., • Help shape pricing and service models - balancing commercial performance with social mission. Cross-organisational leadership • Work closely with central functions (H&S, compliance, people, IT finance, mobilisation, improvement) to ensure joined-up delivery across your portfolio., • Feed insight into our operating model, digital roadmap, and service standards., • Champion consistency, capability uplift, and strong adoption of core systems. About You You'll thrive here if you are: • Experienced in FM, PBSA, education estates, or multi-site operations., • A relationship builder who can operate confidently with clients, senior stakeholders, and frontline teams., • Commercially sharp but motivated by a wider purpose., • Operationally credible , able to guide, challenge, and support site leaders., • Data-driven , always looking for trends, issues, or opportunities for improvement., • Calm and organised , especially during peak periods like arrivals and departures., • Energised by growth , not just maintenance. What We Offer • A chance to help shape a business in growth mode - with influence over services, standards, and client experience., • The opportunity to lead client relationships across major UK universities and investors., • A leadership community committed to collaboration, continuous improvement, and raising standards., • The stability of a large UK Group combined with the purpose of a social enterprise , where your work directly benefits communities. A role with commercial drive and genuine purpose. If you're ready to help us build a service that students value, clients trust, and communities benefit from - we'd love to hear from you. What's next? If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment. If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox. If you are a recruitment agency please note we operate a PSL and do not take cold calls. Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities Armed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy. Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities. Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.

The Role As a Civil Litigation Solicitor, you'll manage a varied caseload, providing expert legal advice and representation to a diverse client base. Your work will include (but not be limited to): Consumer disputes Landlord and tenant matters, including possession claims Debt recovery and e

Property Manager £25,000 - £32,000 P/a (Dependant on Experience) Sutton Coldfield BCR/JN/32035a Bell Cornwall Recruitment are delighted to be searching for a property manager to join a private landlord in overseeing 60 properties located across the midlands area. The Role: Oversee t

Your new role As Asset Manager, you'll take ownership of building assets and landlord services, ensuring every aspect of property management meets the highest standards. Your new company Hays are delighted to be supporting an award-winning housing provider in the West Midlands in recruiting an

This role offers a fantastic opportunity to work with landlords, letting agents, and insurers, ensuring they receive expert, actionable advice. My client is currently looking for a for a Solicitor/Legal Executive or Senior Paralegal to join their landlord, tenant and debt team on a fully remote basi

As Asset Manager, you'll take ownership of building assets and landlord services, ensuring every aspect of property management meets the highest standards. Hays are delighted to be supporting an award-winning housing provider in the West Midlands in recruiting an Asset Manager to join them on a perm

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward. We are looking for a Birmingham Office Manager and business team support About JLL Were JLL. Were a professional services and investment management firm specialising in real estate. We help organisations around the world achieve their ambitions by owning occupying and investing in real estate. If youre looking to step up your career JLL is the perfect professional home. At JLL youll have a chance to innovate with the worlds leading businesses put that expertise into action on landmark projects and work on game-changing real estate initiatives. Youll also make long-lasting professional connections through sharing different perspectives and youll be inspired by the best. Were focused on opportunity and want to help you make the most of yours. Achieve your ambitions join us at JLL! Role Purpose This role is to ensure the smooth operation and day to day running of the JLL Birmingham office (approx. 110 staff) including co-ordinating and liaising with the secretarial and reception business support team (4 full time staff); and provide PA services to the Lead Director for the region (Midlands). Ideally the person would have some administration/secretarial experience in the property sector but this is not essential. The successful candidate will be reporting directly to the Regional Lead Director. Full training will be given where necessary. What this job involves • Responsible for the smooth operation of the office liaising with central teams in Property HR Finance Sustainability PR and Marketing., • Working closely with the Regional Lead Director to manage the above and support them as their PA in correspondence and diary management (approx. time split being 50% office manager 15% PA role 35% business team support), • Leading and supporting the business support team tracking office workload and working with team leads to support the efficient operation of the team (note the secretaries report directly to their team Directors so your role is to co-ordinate and support), • Being responsible for and delegating as appropriate office operations such as post collection cleaning café supplies coffee machine operation maintenance reception staff secretarial holiday/sickness cover hiring of business support staff Christmas party staff welcome inductions and corporate photos etc, • Provide local support to the central Property team on landlord and tenant matters as well as supporting Risk and Environmental Audits, • Prepare client and staff presentations working closely with the Lead Director, • Organising staff/client lunches/dinners and corporate office events, • Support work experience and graduate events/initiatives, • Support the office charity diversity community and sustainability events and initiatives, • Manage the Office Purchasing Card coding correctly and obtaining approval, • Ensure supplier invoices are coded and authorised through Peoplesoft, • Having a working knowledge of office administration software such as Salesforce Workday and Peoplesoft, • Reviewing submitting and recording Lead Director business expenses, • Booking meetings travel and accommodation for Lead Director (and associated colleagues), • Providing office updates to staff, • Complete any ad-hoc secretarial tasks for the Lead Director Press releases client event invitations business development and market intel meeting notes, • You may be required to undertake other duties from time to time as we may reasonably require Sound like you To apply you need to be / have: • Good knowledge of MS Word MS Excel MS Powerpoint and MS Outlook., • Good knowledge of Adobe PDF would be required., • Comfortable learning new systems and willing to be an early adopter, • Ability to prioritise workload with an attention to detail and willingness to complete tasks in a timely and efficient manner, • Great organisation skills with ability to lead a small team and delegate, • Administration/secretary experience required, • A confident and proactive approach to work, • Excellent communicator with strong interpersonal skills, • Ability to work independently with minimal supervision What you can expect from us Youll join an entrepreneurial inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career recognition wellbeing benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you... Apply today at On-site Birmingham GBR If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table! If you require any changes to the application process please email _________

Your new company Hays are delighted to be supporting an award-winning housing provider in the West Midlands in recruiting an Asset Manager to join them on a permanent basis. This organisation is dedicated to creating safe, sustainable homes and fostering a supportive, collaborative environment. As they continue to grow and innovate, they're looking for an experienced Asset Manager to lead their asset management strategy and make a real impact on the communities they serve. Your new role As Asset Manager, you'll take ownership of building assets and landlord services, ensuring every aspect of property management meets the highest standards. You will: Lead on reactive maintenance, planned works, and major projects, delivering cost-effective solutions on time and within budget. Drive the capital programme aligned with the overall strategy, including carbon net-zero and retrofit initiatives. Ensure compliance with regulatory standards, health and safety, and legal obligations. Manage and mentor a small team, providing strong leadership and guidance. Build lasting relationships with tenants, contractors, and partners as a trusted senior point of contact. Oversee procurement, budget management, and process improvements to enhance service delivery. This is a pivotal role where you'll contribute to strategic decisions and help shape the future of housing services. The role is Monday to Friday, with flexibility offered on a hybrid working basis. What you'll need to succeed In order to succeed in this role you will have: At least 2 years' experience in surveying, repairs, or maintenance management. A qualification in a construction-related discipline (ONC, HNC or equivalent). Strong knowledge of building construction, defects, and compliance requirements. Proven ability to manage budgets, contractors, and procurement processes. Excellent communication, organisational, and problem-solving skills. A customer-first mindset and the ability to lead and inspire a team. Full right to work in the UK is required at the time of application as no Visa sponsorship will be offered for this role. Applicants without the right to work in the UK at the time of application need not apply. What you'll get in return In return you will receive an excellent basic salary of up to £45,000 per annum dependent on experience, plus further benefits including 35 days annual leave (including bank holidays), flexible/hybrid working, on-site parking, and other benefits including Medicash and health & wellbeing support. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

Ideal candidates will have experience in landlord and tenant law, strong communication skills, and a commitment to delivering clear legal advice.

Join to apply for the Landlord & Tenant Solicitor/Fee Earner - Fully Remote role at Clear IT Recruitment Ltd. A commitment to providing clear, jargon-free legal advice. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal and Financial Recruitment.

You’ll be joining a highly regarded Real Estate team and working closely with an experienced Partner on high-value transactions, mainly involving landlord and tenant matters, corporate support work, and portfolio management for major international brands. Support the wider Real Estate team in driv

The ideal candidate should have substantial experience, strong communication skills, and a commitment to delivering clear legal guidance.

A commitment to providing clear, jargon-free legal advice.

Strong experience in landlord and tenant matters, including lease renewals and rent reviews.

The ideal candidate will possess significant expertise in landlord and tenant laws and property contracts, along with having a chartered surveyor (MRICS) qualification.

An established industry player is looking for a Locum Civil Litigation Lawyer to join their team on a predominantly remote basis.This role offers an attractive hourly rate, allowing for flexibility while managing a diverse caseload.Ideal candidates will have a solid background in Civil Litigation La

Clients range from private landlords with a single property to large managing agents and insurance companies. Landlord & Tenant Litigation Solicitor. Landlord & Tenant Litigation Solicitor – This is a unique and fantastic opportunity for an aspiring Solicitor looking to join a well established, ni

Head of Investor & Landlord Project Management - CAT A+. They are seeking a Director Project Manager to build and lead their Landlord & Investor Project Management Division with a real focus on CAT A+ Projects.

A leading recruitment agency in Greater London is seeking a Head of Strategic Assets to lead valuation processes and policies while managing complex landlord and tenant contractual cases. The ideal candidate must have significant expertise in landlord and tenant law, hold a Chartered Surveyor qualif

The department supports a wide range of clients, including private landlords, managing agents, and insurers, on both routine and complex landlord and tenant matters. HRGO Recruitment are currently seeking an experienced and proactive Solicitor to take on the role of Team Manager within a busy and we

The role involves preparing and advising on landlord and tenant litigation matters.

Solicitor position in East Sussex, handling landlord-tenant litigation for various clients, offering a competitive salary, and benefits.