Key Responsibilities Obtaining rental instructions from landlords and listing new properties Advising clients on letting values, tenancy options, and market conditions Marketing available properties via online portals and agency platforms Arranging and conducting property viewings with prospective tenants Negotiating tenancy terms between landlords and tenants Ensuring compliance with tenancy regulations and documentation procedures Liaising with landlords and tenants to facilitate smooth tenancy agreements
Job Title: Secretary – Property Management Office We are looking for a proactive and organized Secretary to support our busy property management team. This role involves general administrative duties as well as key responsibilities related to tenancy management, including renewals, rent reviews, and legal notices. Key Responsibilities: Handle phone and email communications with tenants, landlords, and contractors Help with schedule property inspections, maintenance, and appointments Prepare and manage tenancy renewal documents and rent review letters Maintain accurate and up-to-date tenant records and lease agreements Draft and serve legal notices, including eviction notices, in coordination with management Support the property managers with administrative and legal paperwork General office duties: filing, scanning, ordering supplies, and document preparation Requirements: Strong administrative and communication skills Familiarity with tenancy agreements, rent reviews, and eviction processes Proficiency in Microsoft Office and general office systems Ability to handle sensitive tenant matters professionally and confidentially Previous experience in property management or a similar role preferred
conduct regular inspections of equipment to prevent breakdowns document maintenance activities and maintain accurate records of repairs liaise with tenants, landlords and maintenance team Providing administrative support to the estate agency team Handling tenants enquiries via phone, email, and in person General office duties to ensure smooth daily operations liaising with existing tenants and landlords in regards to maintenance issues manage maintenance issues train tenants on the app to report repairs carry out quarterly inspection Requirements: Previous experience in administration (preferably in real estate, but not essential) Excellent communication and organisational skills Ability to multitask and work under pressure Proficiency in Microsoft Office and CRM systems A proactive and customer-focused attitude MUST have a driving licence and preferably a car Benefits: Career growth in a reputable estate agency Supportive and friendly work environment