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Job Title: Senior Business Analyst Department: Technology & Change Salary: Up to £65,000 (DOE) + Benefits Location: Burton Upon Trent (2 Office Days per wk essential) Job Type: Full Time Permanent, full UK working rights essential With respect please no recruitment agencies About Riviera Travel Riviera Travel is one of the UK’s leading escorted tour and river cruise companies, proudly creating high quality, carefully curated travel experiences for almost forty years. We are passionate about exceptional customer experiences and are recognised for our award-winning service. As a growing business, we combine our love of travel with a strong focus on innovation, continuous improvement and modernising how we work. It is a friendly and collaborative place to build your career, where people care deeply about what they do and take real pride in delivering unforgettable holidays for our guests. The Role Are you an experienced Senior Business Analyst who thrives in complex, technical environments and enjoys shaping impactful change? Riviera Travel is embarking on an exciting period of transformation, and we are looking for a highly capable, technically minded Senior Business Analyst to join our Technology & Change team. This is a fantastic opportunity to influence major programmes of work including our booking platform transformation while also contributing across wider business, process, and technology change initiatives. Operating across the full project lifecycle, you’ll act as a trusted partner between Technology and the wider business ensuring requirements, impacts, and outcomes are clearly understood, documented, and delivered. You will lead on complex, cross-functional change, with an initial focus on our booking platform and associated integrations. This requires someone who is confident engaging in technical dialogue, translating business needs into precise technical specifications, and guiding teams through discovery to delivery. What you’ll be doing • Lead business analysis activity for medium-large programmes, owning discovery, definition, design, and delivery artefacts., • Plan and run cross-functional workshops, technical deep-dives, and stakeholder alignment sessions., • Translate business objectives into structured epics, features, user stories, functional specs, and process models., • Produce high-quality documentation including data mapping, interface specifications, system interaction diagrams, and requirements traceability., • Work closely with Enterprise and Solution Architects to shape optimal solutions and operating models., • Support integration design, testing, and end-to-end validation activities., • Provide mentorship, oversight, and quality assurance to BAs across the team., • Act as a point of escalation for requirements, scope, or traceability issues., • Ensure business readiness, impact assessment, and change implications are fully understood. Essential skills & Experience • Strong technical BA background with experience across integrated systems, APIs, and complex IT programmes., • Ability to confidently engage with architects, developers, and technical SMEs., • Skilled in producing user stories, process models, interface specifications; experience with Azure DevOps or JIRA., • Solid understanding of data flows, mappings, structures, and integration dependencies., • Experience working through full SDLC, including supporting testing and validation., • Excellent stakeholder management, with the ability to translate complex technical detail into clear, business-friendly language., • Experience in travel, tour operations, or booking/transactional platforms., • Background in both legacy and modern platform integrations., • Relevant certifications (BCS, IIBA, Agile BA). Who will thrive here We’re looking for someone: • Technically competent and confident navigating complex integrations., • Comfortable working with senior stakeholders including CTO-level., • Adaptable and experienced across a variety of industries and project environments, • Not just a technical BA, but also a strong partner across business and process change, • Calm, clear, and structured in communication able to “talk through” complex scenarios Why join Riviera Travel? You’ll be part of a growing, forward-thinking technology function driving meaningful digital and operational transformation. You’ll work closely with architects, developers, product owners, operational teams, and a variety of stakeholders across the business helping shape solutions that elevate customer experience and internal capability.

A leading software provider for the insurance industry is seeking a Lead Business Analyst to partner with teams for requirements discovery and system design. You will lead the customer requirements process for complex projects, develop documentation for software solutions, and mentor other analysts.

A leading Bank is seeking a VP Data Lead Business Analyst to join a brand-new function within their central data organisation. VP Data Lead Business Analyst - Banking. Partnering with global business and technology teams as the function scales.

The Lead Business Analyst will ensure all deliverables remain aligned to acceptance criteria and the intended underwriting and business outcomes. The Lead Business Analyst will serve as the voice of the business, ensuring that London Market insurance needs—covering underwriting workflows, policy l

You will lead and develop a team of Business Analysts, inspire best practice, and drive continuous improvement in how we deliver value to the business. Experience of managing and developing a team of business analysts, ideally in an Agile or SAFe environment. Build strong relationships with senior s

As a Lead Business Analyst, you will play a crucial role in our Engineering department. At Epsilon, the Business Analysis Lead (Data Warehouse) role offers an outstanding chance to combine technical skill with client‑facing duties. Lead and facilitate technical data discovery and requirements work

A leading travel company in the UK is seeking a Lead Business Analyst to oversee Business Analysis within an Agile environment. The ideal candidate should demonstrate strong leadership and communication skills, thrive in Agile settings, and possess a solid understanding of business analysis framewor

You’ll lead the next phase of our data journey, elevating measurement frameworks to unlock growth for the 900,000+ customers who trust us to protect their businesses. A strategic analyst with a demonstrable track record of driving significant business value through hands‑on marketing distributio

As a Lead Business Analyst, you will play a crucial role in our Engineering department. At Epsilon, the Business Analysis Lead (Data Warehouse) role offers an outstanding chance to combine technical skill with client-facing duties. Lead and facilitate technical data discovery and requirements worksh

A healthcare technology organization in the United Kingdom is seeking a Business Analyst to support significant digital transformation efforts. This pivotal role involves engaging stakeholders, leading requirements gathering, and aligning digital initiatives with organizational goals within a PMO en

A leading technology firm is seeking a Lead Business Analyst in Greater London. You will work closely with development teams and stakeholders to produce clear user stories aligned with business outcomes.

Business Analyst working on Financial products with strong understanding of listed and OTC products (equities, futures, options, fixed income, FX), order lifecycle, and risk/PnL concepts. Dedicated workflow, configuration of the platform, supporting business • Integration with Operations, Finance

A leading retail company in Greater London seeks an experienced Data Analyst to work closely with business stakeholders, translating their needs into user stories and requirements. The role involves leading requirements gathering, communicating technical concepts clearly, and mapping current busines

A leading insurance technology provider is hiring a Lead Business Analyst to drive requirements gathering and system design for large projects. Ideal candidates have extensive experience in business analysis and excellent communication skills.

We are seeking a data leader who can drive the analysis, validation and optimisation of cross‑asset trading and post‑trade processes within a large, complex and highly regulated financial environment. This position is ideal for someone with strong business analysis expertise, deep understanding

As well as supporting more strategic or complex initiatives across the bank, the Lead Business Analyst will define and embed best practice across the function, define development pathways and provide mentorship across a team of Business Analysts. The Lead Business Analyst will play a critical role i

A leading insurance software consultancy is seeking a seasoned Lead/Sr Business Analyst to join their London team. Ideal candidates will have over 10 years of experience, particularly in Ceded Reinsurance and business analysis.

We’re looking for a Lead Product Analyst to join Wise Business Squad, our international business account. We are hiring a Lead Product Analyst for the Business Account Management Team. Lead Product Analyst - Business Account Management.

A global law firm located in Jersey seeks an IT Business Analyst to join their AI Programme team. The role emphasizes business analysis, facilitating AI technology adoption, and providing support for technology usage across departments. The ideal candidate will conduct feasibility analyses, lead wor

A leading investment management firm is seeking a Business Analyst in Marketing Technology to optimize their marketing tech ecosystem.

The Lead Business Analyst will ensure all deliverables remain aligned to acceptance criteria and the intended underwriting and business outcomes. The Lead Business Analyst will serve as the voice of the business, ensuring that London Market insurance needs—covering underwriting workflows, policy l

Strong experience as a Business Analyst/Data Analyst in complex enterprise environments. You will act as a Business Analyst supporting large-scale data regulatory and transformation programmes. Capgemini is an AI‑powered global business and technology transformation partner, delivering tangible bu

A leading services provider is looking for a Senior Business Analyst to work remotely from the UK. Candidates should have over 5 years of experience in business analysis and be familiar with Agile and Waterfall methodologies. The role involves coordinating stakeholder engagement and managing busines

A global analytics firm is looking for a Business Analyst to enhance product solutions for operations teams.

A leading consulting firm in the UK is seeking a strong delivery-focused Business Analyst.

You’ll work closely with senior stakeholders, technologists, product owners and SMEs, shaping business requirements, improving controls and data flow accuracy and contributing to enterprise‑wide operating model improvements. Lead analysis across trade capture, lifecycle events and post‑trade p

Role : Junior Business Analyst - Asset / Wealth management. Gather, document, and validate business requirements from front office, middle office, and back office stakeholders. Translate business needs into clear functional specifications and user stories.

Lead Business Analyst - Digital Transformation | Consulting Opportunity - Remote First I am partnered with one of the World's Top Tech Consultancies who are currently working with many of the biggest names in the Private and Public Sector. They have just won a couple of exciting new projects and are

Leading from the front, you’ll guide a team of analysts through complex projects, ensuring quality, clarity, and strategic alignment across business and technical teams. Lead Business Analyst - London Insurance Market. Lead Business Analyst – London Insurance Market.

A leading financial services firm in London is looking for a Data Lead - Business Analyst to drive analysis and optimization of trading processes. You will lead data mapping, work closely with stakeholders, and ensure compliance with operational standards. The ideal candidate should have a strong ba

A leading financial services firm in Greater London is seeking a Lead Business Analyst to drive business transformation and lead the BA practice. Responsibilities include managing a team of analysts, enforcing best practices, and collaborating with senior stakeholders to define business requirements

Lead Business Analyst - London Insurance Market. Leading from the front, you'll guide a team of analysts through complex projects, ensuring quality, clarity, and strategic alignment across business and technical teams. We're looking for a Lead Business Analyst to join our growing team.

A technology consultancy in Greater London is seeking a Senior Business Analyst to lead a team in reviewing business processes and information needs. You will enhance systems, develop business cases, and provide solutions to issues. The ideal candidate holds a degree in computer science and demonstr

As a Lead Business Analyst, you will play a crucial role in our Engineering department. At Epsilon, the Business Analysis Lead (Data Warehouse) role offers an outstanding chance to combine technical skill with client‑facing duties. Demonstrated experience prioritising technical solutions with pres

A leading consulting firm is seeking a Lead Business Process Analyst for a 6-month contract to play a pivotal role in a major transformation programme. The successful candidate will lead detailed business process design, facilitating workshops and aligning requirements with operational and technolog

A financial services firm in Greater London is seeking an experienced Lead Business Analyst responsible for managing the implementation of credit and investment systems.

The Business Analysis Lead (Data Warehouse) role combines technical skill with client-facing duties within the Engineering department. Lead and facilitate technical data discovery and requirements workshops with clients and internal collaborators; translate implicit needs from non-technical particip

As a Lead Business Analyst, you will play a crucial role in our Engineering department. At Epsilon, the Business Analysis Lead (Data Warehouse) role offers an outstanding chance to combine technical skill with client-facing duties. Demonstrated experience prioritising technical solutions with presal

The Lead Business Analyst (BA) plays a key role in shaping how the Census is designed, delivered, and continuously improved. Lead and manage investigations into business processes, information systems, functions, information flows, datastructuresand software development processes, using various tech

A leading renewable energy company in the UK is seeking a dynamic Business Analyst to join their Business Transformation team.

A leading logistics provider in the United Kingdom seeks a dynamic Senior Finance Business Analyst to support the development of financial models and manage reporting processes. The successful candidate will produce weekly accounts, analyze financial data, and lead a team of analysts.

A consulting firm in Greater London is seeking a Lead Business Analyst to shape and improve the Census design and delivery. The successful candidate will lead investigations into business processes, define business needs, and help enhance overall system capabilities.

Lead Business Intelligence Analyst. We are recruiting a Lead Business Intelligence Analyst to serve as the architect of our enterprise-level analytical environments. By defining the strategy for data consumption and visualisation, you will empower our business units to move from static dashboards to

A financial services company located in the East Midlands is seeking a Business Analyst to lead analysis and ensure solutions align with strategic goals.

A leading digital travel brand is looking for a Business Analyst to enhance web journeys, focusing on CMS integration and user experience.

A leading logistics provider is seeking a Lead Business Analyst for their Wellingborough site. This hybrid position requires overseeing business processes and enhancing IT performance while engaging with stakeholders. Key responsibilities include managing customer expectations, leading operational p

The Lead Business Analyst will also mentor other analysts and contribute to pre‑sales efforts and the continuous improvement of Business Analysis practices. The Lead Business Analyst will partner with cross‑functional teams to lead requirements discovery and system design for complex customer im

Lead Business Analyst – Contract. We are seeking an experienced Lead Business Analyst to join a high-profile programme working across complex systems environments. Proven track record as a Lead BA in large-scale, complex systems environments.