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Values Based ScreenerAt Hertfordshire Partnership Foundation Trust we are looking for people to join us who share our values and those of the NHS. Before your application can be considered please take part on our online values questionnaire, which you can find below. When you have finished you will be sent a 'completion code' by email, which will be valid for 6 months and required to submit your application form. overviewAre you ready to progress your leadership career?We’re looking for a talented health or social care professional to join our leadership team in Welwyn Garden City Hertfordshire as Service Manager. The role will provides a genuine opportunity for you to develop your management skills and make a difference. We welcome diversity in our workforce and encourage applicants from people of all ages and backgrounds, such as those with lived experience of mental health difficulties.Main duties of the jobYou will work closely with the Service Line Lead and management teams to ensure the effective co-ordination and operational delivery of community health & Social care services in HPFT.Particular key responsibilities will be to:- You will assist the Service Line Lead deliver a service taking account of the Trusts transformation agenda and implementation of care pathways ensuring a cohesive, effective and seamless service is provided for service users.- Ensure the effective delivery of community based care services working on a whole systems approach to achieve required levels of performance.- Support management of relationships with primary care general practitioners, HCS, PCT and 3rd Sector organisations as required by the Service Line LeadWorking for our organisationHertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality CommissionOur family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:Welcoming. Kind. Positive. Respectful. Professional.Detailed job description and main responsibilities- Responsible for the provision of the quality care within a complex range of health and social care services that interface across HPFT and with other healthcare providers.- Accountable for the effective operational management of all care pathways, requiring effective liaison and co-ordination with secondary care clinicians, managers, local politicians and primary care and other independent contractors for Community Services.- Manage within the established frameworks and processes by which the Strategic Business Unit will manage and monitor capacity on a day to day basis, ensuring effective escalation arrangements are in place to maintain safety with the ability to respond where team capacity issues present and manage the development and delivery of team health promotion and prevention, working closely with other agencies.- Ensure compliance with all statutory requirements e.g. CQC, HSE and implement relevant assurance systems to demonstrate compliance for their servicePlease see attached job description and person specification for full details.Person specificationQualificationsEssential criteria- First or higher degree- Professional qualification in relevant area of health or social care- Postgraduate qualification or formal management training.ExperienceEssential criteria- Demonstrable success at managing change and development- Demonstrable success in quality improvement- Significant management experience in relevant area of health or social care- Demonstrable success in performance management and appraisal with multi- disciplinary staff groupCommunication SkillsEssential criteria- Ability to organise and prioritise a complex workload- Ability to produce clear, written statistical and financial reports.- Ability to communicate effectively at all levels of involvement including Service Users and Carers- Ability to influence and motivate staff to engage with and adopt change and deliver challenging targetsAnalytical SkillsEssential criteria- Ability to analyse critically financial performance and clinical data sets and present conclusions- Innovative thinker with ability to recognise underlying causes of and overcome barriers to changeAbout usHertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as an Outstanding provider of mental health and learning disability services. In 2021, we won the prestigious Health Service Journal award for Mental Health Trust of the Year, with the judges saying they were “blown away” by our people’s achievements and that everything they saw “sings and hums”. This year, our staff rated us the 4^th best mental health and learning disability trust to work for out of all 52 trusts in the country. Our staff tell us that they are proud to be part of the HPFT team, proud of the standard of care we provide and proud that service users are our top priority. Our people tell us they feel supported though a great development, wellbeing and work-life balance offer and a highly compassionate, values-driven culture. We are equally proud of our staff, who live our values of being welcoming, kind, positive, respectful and professional so that together we provide great care and great outcomes for our service users and carers.If you would like to join a team to be proud of and you share our values and passion for great care and outcomes for our service users and carers, we would love to hear from you.Additional InformationHPFT is committed to being an equal opportunities employer and in order to reflect the diversity of its population, positively encourages applications from all areas of the community. We aim to be a representative organisation with regards to age, disability, ethnicity, gender, beliefs and sexual orientation and are fully committed to equality, diversity and human rights and encourage applications from all sections of the community including users of mental health services.The Trust is committed to helping staff balance work and home life and welcomes applications from candidates wishing to work part-time or under flexible working arrangements.Infection ControlAll our staff will need to comply with current Infection Prevention and Control measures which could include wearing a mask on all our Trust sites and in all rolesAI Usage Guidance While Artificial Intelligence (AI) can aid you in completing your application, these tools cannot fully grasp the context of requirements of the job you’re applying for, nor can they accurately reflect your skills, knowledge and experience. Please ensure you have tailored your application before submitting it.For further information, please refer to the Trust’s guidance on AI usage document which can be found below. Visa, Immigration and SponsorshipAs a Trust we will offer sponsorship to roles which require professional registration, unfortunately, if you apply for a role that is outside of that your application will not be considered for the role. If you hold a different visa type, you must have a minimum of 2 years on your current visa to be considered for a role.

* * SALARY: Starting from £28,708.80 pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full Time Permanent, 32.5 hours per week CLOSING DATE: 09/03/2026 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for a Corporate Credit Specialist to drive the smooth, accurate and consistent delivery of the end‑to‑end credit assessment process for all our Dealers. This high‑impact, analytical role will play a key part in strengthening our decision‑making by producing insightful operational reporting, uncovering anomalies, and safeguarding the integrity of our data. You’ll also support the Corporate Credit Assessment Team in managing and controlling wholesale funding limits—helping ensure our portfolio operates with clarity and control. What you’ll be doing: • Comply with all VW Bank UK rules, regulations and standards, including the European Organisational Handbook (E‑OHB)., • Analyse, interpret and input audited company accounts to maintain accurate Dealer risk ratings in the BERTA system., • Manage the end‑to‑end Dealer credit assessment process, ensuring all required documentation is collected, validated and approved within strict Section 18 German Banking Act timelines., • Prepare Dealer credit packs with the Credit Manager, carrying out financial analysis, assessing business structures (KYC), and requesting any additional information needed., • Administer and maintain systems used in the credit review process, completing End‑of‑Review tasks and ensuring all updates, diaries and scanned documents are recorded accurately., • Produce selected legal documentation for approval by the Credit Manager and/or Legal to ensure full legal compliance., • Register legal charges with Companies House and Land Registry to ensure Volkswagen Bank’s security interests are properly recorded., • Work with the Credit Manager team and the Dealer network to support day‑to‑day relationship management, including limit switch requests and query resolution., • Generate monthly performance reporting (dashboards, KPIs) using systems such as SAP BW, SAP BCA, Experian, Companies House, Section 18, SLI Dealer Portal and BERTA., • Provide administrative support during Dealer closures, terminations or failures., • Maintain and update procedures, policies and ARIS maps to ensure they remain accurate, relevant and compliant with E‑OHB and UK/German legislation., • Ensure all daily activities are completed in line with E‑OHB requirements., • Experience in financial services, banking and/or the motor industry., • Good understanding of balance sheets, financial ratios and security structures., • Strong drive, personal commitment and a desire to continuously develop skills and knowledge., • Proven ability to understand, interpret and work confidently with financial information., • A methodical, disciplined and proactive approach, with the focus needed to deliver in a fast‑paced environment., • Highly organised and self‑motivated, with the ability to manage multiple tasks, use initiative and meet deadlines., • Customer‑focused team player with excellent communication and interpersonal skills, able to build strong relationships at senior levels., • Positive attitude with the confidence to challenge appropriately when needed., • Agile mindset, able to adapt quickly to change, learn fast and respond effectively to new requirements. Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.

* * SALARY: From £56,816 pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full time, permanent CLOSING DATE: 09/03/26 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for a Direct Bank Product Manager who will play a key role in shaping, developing and delivering the savings product strategy and proposition for our Direct Banking division. In this role, during pre and post go live phases you will be responsible for the research, design, development and implementation of the product strategy, as well as the ongoing monitoring of product performance. You will ensure that all products meet customer needs while fully adhering to regulatory requirements and expectations. What you’ll be doing: • Support the development and delivery of the product strategy to achieve business objectives and ensure strong Consumer Duty outcomes., • Contribute to strategic planning and the long‑term product roadmap for savings deposit products, including prioritisation and management to ensure smooth, timely delivery that meets customer needs and commercial targets., • Prepare business cases for new product launches and pricing changes, ensuring the deposit portfolio aligns with funding requirements and commercial goals., • Actively support the creation, enhancement and implementation of new deposit products and propositions within the savings bank., • Partner with wider organisational reporting teams to design, develop and monitor analytics, performing quantitative analysis to support effective portfolio management and inform product decisions., • Support the Head of Direct Bank Product & Strategy in maintaining ongoing product compliance and ensuring Consumer Duty Fair Value Assessments are completed for all products., • A solid understanding of the retail banking and/or financial services sectors, including products, distribution channels and the end‑to‑end customer journey., • Significant experience operating within a digital and commercially driven environment., • Proven experience in product innovation and/or product development within banking/financial services., • Experience working within the UK savings market (desirable)., • Strong customer insight skills, using collaboration and a range of research techniques to optimise the customer experience end‑to‑end., • A good understanding of the regulatory framework governing retail deposits and the UK savings market., • A demonstrable track record of successfully delivering change through both internal teams and external partners. Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.

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