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About Us Checkmate Fire Solutions is a leading UK provider of passive fire protection and compliance services, supporting clients across the built environment with safety, integrity, and technical expertise. With a strong reputation for quality, reliability, and regulatory excellence, the company partners with organisations to deliver robust fire safety solutions that protect lives and assets. We are hiring for a highly organised and proactive Contract Support Manager to join our fantastic Contract Support team in Elland. You will play a key role in supporting the successful delivery of contracts across the business. You will ensure operational efficiency, maintain high service standards, and act as a central point of coordination between clients, and the various divisions across the group. What You'll Be Doing • Managing a team of Contracts Administrators carrying out regular one-to-ones, coaching and supporting them to succeed in role., • Ensuring PDP’s are in place and development needs of the team are met through training., • Leading and prioritizing team workload promoting sharing of knowledge within the team to provide enhanced team working and collaboration., • Supporting & working closely with operational teams to ensure a high standard of contract set up smooth delivery and timely handover of projects., • Provide routine reports and management information as required., • Delivery of targets, SLA’s and KPIs ensuring deadlines are met within agreed timescales., • Work closely with Head of Contract Support on Strategic Objectives, Team Goals, best practices and streamlined ways of working., • Office Facility Management, support in all office relating queries and supporting a high standard of Health & Safety within the office environment., • Attendance of operational and planning meetings., • Ensure a high standard of record keeping and compliance with Checkmate Way processes and procedures. About You • Proven experience in a contracts support, coordination, or an administrative role, • NVQ Level 2 or equivalent in Business Administration, • Strong organisational skills with excellent attention to detail, • Ability to manage multiple priorities in a fast-paced environment, • Confident communicator with strong customer service skills, • Proficient in Microsoft Office and contract management systems, • Experience in the fire safety, facilities management, or compliance sector (desirable but not essential), • Willing to travel as and when required Why Join Us • A competitive remuneration package tailored to your role, • 25 Days Holidays + Bank Holidays + Christmas Shutdown, • Birthday off (after successful 6-month probationary period), • Access to continuous learning opportunities through our Award-winning Training Academy, • Recognition programs to celebrate contributions and milestones, • Flexible approaches to work-life balance where possible, • Social & Fun Perks If this sounds like a good fit, please apply today—we will be reviewing applications as they come in and may close the role early once we find the right person. Recruitment Agencies Checkmate Fire Solutions does not accept unsolicited CVs or candidate details from any source other than directly from the candidate. We do not accept unsolicited communications or submissions from external recruitment agencies. Any recruitment agency wishing to submit candidates must have a current, duly executed agreement in place with Checkmate Fire Solutions and must be expressly instructed in writing to supply candidates for a specific vacancy. In the absence of such agreement and written instruction, Checkmate Fire Solutions reserves the right to consider any CV or candidate submission as unsolicited and shall have no obligation to pay any fees, commissions, or other charges in respect of such submission.

Sales Training Manager Hybrid Working | 3 Days Office-Based / 2 Days Remote We are seeking an experienced and driven Sales Training Manager to lead the learning and development strategy for a high-performing sales organisation operating within a fast-paced, customer-focused environment. This is an exciting opportunity for a commercially minded training professional to shape sales capability, enhance performance, and support business growth through engaging and effective learning programmes. The Role Reporting into the wider commercial leadership team, you will be responsible for designing, delivering, and evaluating training and development initiatives across the sales function. You will support both new and existing sales employees through a blend of classroom, virtual, and online learning methods, ensuring training is practical, measurable, and aligned to business objectives. You will work closely with sales leadership and cross-functional teams to identify development needs, improve capability, and drive continuous performance improvement across the organisation. Key Responsibilities Design, deliver, assess, and evaluate sales training programmes across the business Conduct training needs analysis to identify skill and knowledge gaps Partner with sales leaders to create targeted learning solutions Develop annual Learning & Development plans aligned with business growth objectives Deliver engaging blended learning solut...

TPS Parts Sales Executive Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. What will you be doing? As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre • Achieve personal KPIs and revenue objectives with target customers, • Accurately identify parts to meet the customer sales requirements, • Utilise all product promotions effectively to achieve specific targets set, • Identify and leve...

HD1 Huddersfield West Yorkshire Full time 40 hours per week Ideal for a registered manager looking for a smaller home or a very experienced clinical deputy c£55k DOE plus benefits small 25 bed nursing and residential care home focusing on younger adults with physical care needs We are working with a super provider of care for younger people in Yorkshire that is renowned for putting residents and employees first and puts care and quality of care at the heart of everything they do I am seeking a passionate Home Manager who is passionate about and experienced in care, to drive occupancy and develop relationships in the community .You will have the opportunity to develop and manage this lovely, small nursing and residential care home with so much potential You will be supported by a stable and excellent team including a deputy manager and team of committed carers and nurses You will be responsible for delivering exceptional care, developing and leading a dedicated team, and ensuring the home becomes a maintains and builds on its superb reputation locally. Key Responsibilities: Oversee all aspects of the homes operations, ensuring smooth and efficient day-to-day running. Champion the highest standards of care, ensuring residents live in a safe, stimulating, and dignified environment. Ensure full compliance with CQC regulations and internal quality frameworks, maintaining the homes Good care standards. Build strong, trusting relationships with residents and their families, providing reassurance and clear communication. Manage budgets effectively, ensuring financial sustainability while delivering exceptional care services. Develop strong ties with local healthcare professionals, community groups, and other stakeholders to enhance the homes reputation and presence. Experience: Proven experience as a Home Manager or deputy manager in a nursing home setting RMN/RNLD or RGN Relevant qualifications (e.g., NVQ Level 5 in Health and Social Care, or equivalent). Strong leadership and people management skills, with the ability to inspire and develop a cohesive team. In-depth knowledge of CQC regulations, and best practices in elderly care. A compassionate, resident-focused approach, with a genuine passion for improving the lives of your residents Excellent communication, organizational, and problem-solving skills. Salary: c£55k pa negotiable depending on experience. 25 days holiday + bank holidays. Pension Bonus Learning and development TPBN1_UKTJ

Job title Financial Queries Team Leader Function Customer Service Management Location Ripponden Office/Hybrid Reports to Customer Care and Resolutions Manager Responsible for staff Currently 3FTE About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. Role overview To lead and develop the Invoice Queries team, ensuring the effective resolution of financial queries while driving improvements in customer outcomes, protecting growth opportunities and enhancing customer experience. This role is central to building a high performing, empowered team that delivers fair, consistent and timely resolutions while influencing the wider business to prevent recurrence and strengthen customer trust. Key tasks Team Leadership and Support •Provide day to day leadership and support to the Invoice Queries team, ensuring high standards of customer service are consistently met. •Create a positive and inclusive team environment that promotes accountability, engagement and confidence. •Support team wellbeing and morale, addressing concerns promptly and appropriately. •Lead by example, modelling expected behaviours, quality standards and customer focused decision making. Coaching, Performance and Development •Deliver regular coaching and feedback to support individual and team performance. •Monitor performance against agreed KPIs and quality measures, taking action where additional support or improvement is required. •Complete regular performance reviews and support goal setting and development planning. •Identify training needs and ensure team members maintain appropriate knowledge of products, processes and systems. •Lead team briefings and short workshops to share updates, learning and best practice. Quality Assurance and Performance Reporting •Take ownership of the teams quality assurance process, ensuring consistent monitoring of calls, emails, live chats and other customer communications. •Carry out regular quality reviews, providing clear, constructive feedback and coaching based on QA outcomes. •Track quality trends and common issues, using insight to improve individual performance and overall service standards. •Produce regular KPI and performance reports covering service levels, quality outcomes, volumes and customer feedback. •Highlight risks, underperformance or emerging trends to the Customer Care and Resolutions Manager, supporting actions to address them. Service Delivery and Customer Query Resolution •Ensure all customer contacts are responded to within agreed timescales and in line with service and quality standards. •Support the team with financial queries and act as an escalation point for more complex or sensitive issues. •Identify recurring customer issues and feedback insights to support service and process improvements. Continuous Improvement and Collaboration •Contribute ideas to improve team processes, quality, and customer experience. •Work with colleagues across teams (e.g. Operations, Care, Customer Success, Sales) to resolve issues and reduce repeat customer contacts. •Encourage team members to share feedback and improvement ideas. Governance and Compliance •Ensure the team follows internal policies, procedures and regulatory requirements at all times. •Support the management of attendance, conduct and performance issues in line with company policies, with guidance where required. •Escalate risks, complaints or compliance concerns promptly and accurately. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Strong knowledge of customer service Strong communication skills able to influence and build relationships cross functionally Skilled in leading teams to deliver against KPIs Competence in reporting, governance and performance tracking - Knowledge of service delivery and operations in a field-based environment - Familiarity with case management or CRM systems (e.g. Dynamics, Salesforce, Zendesk) - Understanding of financial /commercial levels (credits/compensation/retention impact) Experience (what you have done) Experience managing a team in a customer service/ credit control environment, or similar. Demonstrated track record of improving customer outcomes Evidence in coaching and developing individuals to achieve high performance Experience handling complex and escalated customer issues with fairness and accountability Experience working cross functionally to resolve issues and drive improvement Proven delivery of service improvement initiatives with measurable business impact Exposure to managing teams in hybrid environments Personal qualities (the way you think and act) Customer focused with strong advocacy for fair and timely outcomes. Commercially aware able to balance customer needs with business impact. Collaborative, with the ability to build trust and influence at all levels. Resilient and calm under pressure, able to manage high volumes and complexity. Analytical and problem solving mindset, with a continuous improvement approach. Demonstrate integrity, accountability and respect in line with customer values. Inspirational leadership style that creates a highly engaged team culture Qualifications Evidence of relevant professional development or training in leadership or customer service Industry relevant compliance or regulatory training TPBN1_UKTJ

Registered Manager Location: Huddersfield HD3 Service: Supported Service with 5 self-contained flats Job Type: Full, Permanent 37.5 hours per week Salary: £(phone number removed) About Us At CareTech, we believe everyone deserves the opportunity to live independently, make their own choices, and lead a life filled with purpose. As a person-centred care provider supporting adults across the UK, our mission is simple but powerful: to create Extraordinary Days, Every Day. We are now seeking a passionate and experienced Registered Manager to lead our dedicated team and ensure the continued delivery of outstanding care in line with CQC and regulatory standards. About the Service This is a small, welcoming residential service made up of 5 self-contained flats, supporting adults with learning disabilities and mental health needs. Each individual lives in their own flat, promoting independence, dignity, and choice while still benefiting from tailored support. The service is based within the local community and offers a calm, positive, and genuinely lovely working environment. It is well-presented, homely, and focused on empowering people to live meaningful, fulfilling lives. We are committed to investing in our leaders and offer a fully funded learning and development programme to support your ongoing professional growth and career progression. The Role – Registered Manager As Registered Manager, you will have overall responsibility for the safe, effective, and high-quality running of the service, ensuring excellent outcomes for the people we support and strong leadership for your team. Key Responsibilities • Overall management and leadership of the service, • Ensure compliance with CQC regulations and CareTech policies, • Lead assessments, care planning, and person-centred support delivery, • Review and adapt support plans to meet changing needs, • Recruit, lead, develop, and support a motivated staff team, • Promote independence and choice for people using the service, • Maintain high standards of care, safeguarding, and risk management, • Build strong relationships with families, professionals, and external agencies, • Manage staffing, rotas, and operational oversight What We’re Looking For • Previous experience as a Registered Manager or Deputy Manager, • Experience supporting adults with learning disabilities, autism, and mental health needs, • Strong leadership, organisational, and decision-making skills, • Excellent communication and writing skills, • Calm, resilient, and solutions-focused approach, • Health & Social Care Level 3 (Adults) – Essential Our Values Friendly | Positive | Empowering | Person-Centred | Innovative Rewards & Benefits • Manager Incentive Program, • Career development and progression, • Fully funded learning and development programme, • Free Enhanced DBS, • Employee Assistance Programme, • CareTech Foundation grants Why You’ll Love Working Here • A small, supportive service with 5 self-contained flats, • Real autonomy to shape and lead a high-quality service, • A friendly, values-driven organisation focused on empowerment, • Strong leadership support and clear career pathways, • A rewarding role where you can see the impact of your leadership every day Ready to Apply? If you're a dedicated leader with a passion for high-quality care and want to make a difference in the lives of adults with learning disabilities, we’d love to hear from you. About CareTech Founded in 1993, CareTech is one of the largest and most reputable specialist social care and special education needs providers across the UK. The Group has a track record of more than 30 years, delivering high quality, person-centred care to those with complex needs. The Group was founded by brother Haroon and Farouq Sheikh, who continue to lead CareTech today, providing continuity of leadership, long term stability and a deep personal commitment to the people we support. CareTech Community Services are proud to inform you that they are a Disability Confident Leader. Due to the high volume of applications, only shortlisted candidates will be contacted within 7–10 days. Some roles may require mal

Quantity Surveyor Construction · Kingston upon Hull, England, United Kingdom · QS-CON-01 · Full-time Description Location: Geneva Way, Leads Road. Hull. HU7 0DG Hours: 40 hours per week, 8.00am-5.00pm with 1 hour lunch break Salary: Dependant on experience Closing Date: 8 June 2026 Role Overview Reporting to the Managing Surveyor and Contracts Manager, the Quantity Surveyor will be responsible for managing all commercial and contractual aspects of project delivery, across a range of projects generally valued between £200k and £10m, whilst ensuring compliance to all legal and quality standards. The Quantity Surveyor will also be required to support cost development and commercial management during the pre-construction phase of projects as necessary, particularly those with which are developed on a two-stage or negotiated basis. Working collaboratively with the wider project delivery team, the Quantity Surveyor will ensure full co-ordination with the operational team and work in harmony with the Contracts Manager or Project Manager to ensure commercial success and client satisfaction on each project. The successful candidate will be required to commercially manage several projects at once taking full commercial responsibility for the projects allocated. Key Responsibilities • Develop a detailed understanding of the client requirements and contractual obligations for each project and advise of any key risks to the bid team., • Undertake high level cost planning and estimates during pre-construction phase., • Manage and maintain procurement schedule(s) to ensure visibility and timely procurement across all projects., • Prepare robust tender documents and subcontract enquiries to meet all requirements of the project, including our commitment to local supply chain spend., • Undertake due diligence of supply chain members in line with company governance procedures, ensuring suitability of each supply chain member., • Negotiate and procure sub-contract works and manage cost through to final account including agreeing variations to the works packages., • Develop and implement suitable contracts, both with the client and supply chain., • Ensure contract administration is undertaken throughout the lifecycle of each project to adequately protect the business and ensure compliance with contractual obligations., • Prepare and submit project valuations and final accounts to the client, including pricing and agreeing variations., • Monthly commercial reports to Managing Surveyor (CVRs, profit forecasting, cash flow etc)., • Actively manage the risk and opportunity identification process throughout to ensure visibility and adequate mitigations and forecasting can be implemented., • Ensure compliance with all internal commercial processes. Requirements As well as exhibiting our company behaviours of being Positive, Professional, Customer Focused, a Team Player and Doing the Right Thing, the successful candidates will have the following: Essential: • Experience across our core markets of health and education, including both refurbishment and new build., • Have a strong knowledge of current Health and Safety practice and the ability to work closely with the operational team to ensure holistic decision making., • A good understanding of the financial implications of methods and sequences of build., • Ability to work on multiple projects at any one time and prioritise time and tasks accordingly., • Extensive experience of working on NEC and JCT contracts (formal accreditation desirable), • Hold a professional qualification in Quantity Surveying., • Proactive attitude towards delivering construction works to a world-class standard, • Excellent communications skills and the ability to liaise with senior clients & subcontractors., • Ability to work using own initiative but also as part of a close-knit team., • Possess a positive approach to learning, development and progression., • Have a flexible approach towards working patterns (some out of hours working may be required to meet client deadlines)., • Excellent levels of computer literacy, and be fluent in Microsoft Outlook, Word and Excel., • Hold a full driving licence, valid in the UK. Sewell Group is an equal opportunities employer, recruiting within the guidelines of the Equality Act 2010. We are committed to the promotion of diversity and equal opportunity, as an employer and in the delivery of our products and services. As a committed safe employer, an enhanced DBS (criminal record) check will be carried out for the successful candidate of this role. Benefits Competitive Salary, Dependent on experience Annual Bonus opportunity 25 days holiday (plus Bank Holidays), rising with length of service to 30 days Being a Co-Owner of Sewell Estates, learn more here: Employee Ownership - Sewell Group Auto Enrolment pension Staff discounts High Street & Retail discount schemes ike 2 Work Scheme Technology Scheme Paid Parental Leave and Sickness Absence schemes

Business Improvement Administrator Part-Time 30 hours per week 4 days Salary £26,000 pro rata 3 days in the office 1 day WFH after probation 5% Pension | 23 Days Holiday (pro rata) We are looking for a detail-focused and proactive Business Improvement Administrator to join a Business Improvement team for a growing business in Halifax. This is an excellent opportunity for someone who enjoys analysing information, improving processes and working collaboratively across departments. You will play a key role in supporting quality assurance activity and driving continuous improvement across the organisation. The Role Working closely with the Business Improvement Manager, you will conduct quality audits, analyse findings and support teams to implement meaningful improvements. Your work will directly contribute to raising service standards, improving operational efficiency and strengthening overall performance. Key Responsibilities Quality Assurance & Reporting Conduct audits across call quality, CRM data and client meetings Analyse findings and present clear, actionable insights Share feedback with managers and support corrective actions Track actions through to completion and maintain accurate QA records Support the creation of dashboards and performance reports Process Improvement Contribute to the development and refinement of QA processes Expand QA coverage across departments Support training and staff development linked to QA outcomes Identify opportunities to enhance quality standards and reduce failure rates Collaboration & Projects Act as a point of contact for QA-related queries Build strong working relationships across teams Provide administrative support to business improvement projects Track milestones and flag delays where necessary Compliance & Documentation Ensure QA activities align with internal policies and regulations Support audit readiness and compliance reviews Maintain clear, up-to-date QA procedures About You Analytical mindset with excellent attention to detail Confident presenting findings to different audiences Proficient in Microsoft Office, particularly Excel Experience with CRM systems beneficial Experience in Quality checking calls, administration or Learning and Development Please click apply or call Rachel for more info on (phone number removed) Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

About Us Checkmate Fire Solutions is a leading UK provider of passive fire protection and compliance services, supporting clients across the built environment with safety, integrity, and technical expertise. With a strong reputation for quality, reliability, and regulatory excellence, the company partners with organisations to deliver robust fire safety solutions that protect lives and assets. We are hiring for a highly organised and proactive Contract Support Manager to join our fantastic Contract Support team in Elland. You will play a key role in supporting the successful delivery of contracts across the business. You will ensure operational efficiency, maintain high service standards, and act as a central point of coordination between clients, and the various divisions across the group. What You'll Be Doing Managing a team of Contracts Administrators carrying out regular one-to-ones, coaching and supporting them to succeed in role. Ensuring PDP’s are in place and development needs of the team are met through training. Leading and prioritizing team workload promoting sharing of knowledge within the team to provide enhanced team working and collaboration. Supporting & working closely with operational teams to ensure a high standard of contract set up smooth delivery and timely handover of projects. Provide routine reports and management information as required. Delivery of targets, SLA’s and KPIs ensuring deadlines are met within agreed timescales. Work closely with Head of Contract Support on Strategic Objectives, Team Goals, best practices and streamlined ways of working. Office Facility Management, support in all office relating queries and supporting a high standard of Health & Safety within the office environment. Attendance of operational and planning meetings. Ensure a high standard of record keeping and compliance with Checkmate Way processes and procedures. About You Proven experience in a contracts support, coordination, or an administrative role NVQ Level 2 or equivalent in Business Administration Strong organisational skills with excellent attention to detail Ability to manage multiple priorities in a fast-paced environment Confident communicator with strong customer service skills Proficient in Microsoft Office and contract management systems Experience in the fire safety, facilities management, or compliance sector (desirable but not essential) Willing to travel as and when required Why Join Us A competitive remuneration package tailored to your role 25 Days Holidays + Bank Holidays + Christmas Shutdown Birthday off (after successful 6-month probationary period) Access to continuous learning opportunities through our Award-winning Training Academy Recognition programs to celebrate contributions and milestones Flexible approaches to work-life balance where possible * Social & Fun Perks If this sounds like a good fit, please apply today—we will be reviewing applications as they come in and may close the role early once we find the right person. Recruitment Agencies Checkmate Fire Solutions does not accept unsolicited CVs or candidate details from any source other than directly from the candidate. We do not accept unsolicited communications or submissions from external recruitment agencies. Any recruitment agency wishing to submit candidates must have a current, duly executed agreement in place with Checkmate Fire Solutions and must be expressly instructed in writing to supply candidates for a specific vacancy. In the absence of such agreement and written instruction, Checkmate Fire Solutions reserves the right to consider any CV or candidate submission as unsolicited and shall have no obligation to pay any fees, commissions, or other charges in respect of such submission

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