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This job is with Santander UK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Customer Experience Advisor | S1 | Retail Banking |Nottingham Branch Country: United Kingdom IT STARTS HERE Santander () is evolving from a global, high-impact brand into a technology-driven organisation , and our people are at the heart of this journey. Together , we are driving a customer-centric transformation that values bold thinking, innovation , and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference . Our mission is to contribute to help more people and businesses prosper . We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation. THE DIFFERENCE YOU MAKE Santander is looking for a Customer Experience Advisor based out of Nottingham Branch, working 35 hours per week, on a rota'd basis Monday to Saturday, between 8am & 6pm . This role is a 12 month fixed term contract. For our customers, you'll be more than just the friendly face and voice of Santander. You'll be a listener and problem solver. Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what the next challenge will be. What's not in doubt is that you'll have plenty of support. Life in a branch can be busy, varied and challenging, so we're a close-knit team. You'll be totally flexible in your approach and comfortable in undertaking a broad range of activities. This means not limiting your time and focus on one particular element of your role. You'll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment. You're the eyes and ears of our business after all. We're shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for: Acting as the first point of contact for customers in branch or over the phone Assisting with day-to-day transactions, queries and servicing Answering customer calls into our contact centre Building relationships and finding solutions Developing your knowledge of services and products to help our customers Identifying new ways to improve the customer experience WHAT YOU'LL BRING Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We're enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Professional Experience Proven ability to deliver outstanding customer service either from a face to face or a telephony background (Required) The ability to communicate effectively with customers to truly understand their needs (Required) A real desire to go above-and-beyond for customers (Preferred) Effective team working skills with a flexible, can-do approach to work (Preferred) Openness to a broad range of activities even if outside of standard expectations (Preferred) Ability to grow, adapt and change accommodating business needs and priorities (Preferred) WE VALUE YOUR IMPACT At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. Here, recognition goes beyond pay. It's about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive - personally and professionally. Starting salary of £24,000 plus a £500 annual cash allowance to spend on our great range of benefits. *Include salary where authorised 25 days' holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year. Voluntary healthcare benefits at discounted rates. Including: medical insurance, dental insurance, and health assessments We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer. Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover. Share in Santander's success by saving or investing in our share plans. As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services Competitive rewards that reflect the real impact you make and the value you bring. Wellbeing that goes beyond work - we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support. Support for every life stage - from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support. Time to give back through volunteering opportunities that let you make a difference in the communities we serve. Global growth opportunities to shape your career, learn new skills and explore what's possible across our international network. Ready to be recognised? It starts with you. LOCAL COMPLIANCE At Santander, we're proud to be an inclusive organisation that provides equal opportunities for everyone - regardless of age, gender, disability, civil status, race, religion or sexual orientation. We're committed to creating a recruitment experience that's accessible, fair and welcoming for all candidates. We want our people to thrive - at work and at home - while delivering the best outcomes for our customers and supporting each other to grow. When applying, please consider the travel distance, time and cost to your chosen Branch location. Right to work in the UK Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa / permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa / permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made. We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs. WHAT TO DO NEXT If this sounds like a role you are interested in, then please apply. If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through email. You can contact us at

Independent Advocate - Spot Purchase - Bank worker Location: Nottingham Salary: £12.60 Per hour If you are looking for a flexible part time role with a values-based organisation that has the people we support at the heart of everything we do, this is the role for you. AtPOhWER, we are passionate about making a difference in peoples lives and push boundaries to make an impact. As one of our casual workers, you will be able to bring this to life. If you are ready to take on a role thatimpactsyour community and thrive in a dynamic, fast-paced environment, you will be the perfect match for one of our Bank Advocate roles. We have a diverse range of employee, bankworkersand volunteers from different backgrounds. Previousor current job roles and experiences working with vulnerable people is beneficial however we are more focused on recruiting based on values and the passion to make a difference. Hours of Work: Bank worker hours will be varied: hours to be between 9am - 5pm Monday Friday asrequired. Location:Home based with travel around the Nottingham area. (Applicants should live in the Nottingham area; have a full drivers licence and access to their own transport.) Please note: You will be expected to be take a flexible approach and potentially could be expected to commute outside of your specified borough. This commute would be covered within our Mileage rate within our policy. Due to the requirements of thisrolewe are happy to also consider applications from outside of the posted location. Salary: £12.60 per hour Contract Type:Bank Independent Advocate Requirements: Strong communicationand time management skills to successfully work remotely. Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases. Attention to detail to ensureaccuraterecording of records and reporting to meet tight deadlines. Desirable: Previousexperience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector. Demonstrable experience working with vulnerable adults. Working knowledge of public and voluntary organisations. Meet the Organisation: Who We Are and What We Do AtPOhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, andtaking action to meetour clients' best interests. Think you are the perfect fit for this Independent Advocate role?Don'twait! Apply Now with your CV and Cover letter! Closing Date: 9AM, Monday 19th January2026(We reserve the right to close this vacancy early) Interview Date:TBC An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position. We'reproud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024. Successful applicants will need to obtain business insurance for their own vehicle. POhWERis an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview. POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible workingarrangementsand employee networks to support people fromdifferent backgrounds. TPBN1_UKTJ

A global leader in insurance and reinsurance seeks a Longevity Actuary to support the team in securing profitable new business.You will manage client relationships and lead longevity reinsurance quotes, while also optimizing product offerings.Ideal candidates will be nearly or newly qualified actuar

Gwork - LGBTQ+ Business Community.

A global advertising agency focused on inclusivity is seeking an Insights and Research Director to lead and develop its Insights & Research function.The role involves managing client projects to deliver insights on audience effectiveness.Candidates should have extensive experience in research method

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Senior Credit Manager - Specialised Finance Risk.We are seeking an experienced Senior Credit Manager in London to join our exciting global Specialised Finance Risk team at Standard Chartered Bank.The team focuses on project, export finance, leveraged & acquisition finance, shipping & aviation financ

Gwork - LGBTQ+ Business Community. The Peninsula London is an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

A global investment organization is seeking a Head of Social Media & Content Activation to lead their social media strategy and manage content activation across multiple channels.This role involves developing strategies to grow and retain audiences, overseeing data RooRegion анализции for c

A global specialist insurance company is seeking a Regulatory Intelligence Product Owner to design and deliver data products supporting regulatory reporting.The role involves leading data product strategies, owning a portfolio of data products, and advising on best practices.Ideal candidates should

Gwork – LGBTQ+ Business Community. This position is with Munich Re, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

Join to apply for the Senior Director of Analytics – Servicing role at myGwork – LGBTQ+ Business Community.

This job is with Omnicom Media Group, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

Gwork - LGBTQ+ Business Community. The position is with Mars, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

A global investment organization is seeking a Head of Social Media & Content Activation to lead their social media strategy and manage content activation across multiple channels.This role involves developing strategies to grow and retain audiences, overseeing data analysis for content decisions, an

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Gwork – LGBTQ+ Business Community. This job is with Wise, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

A leading reinsurance company in the UK is seeking a Mid-Senior Level professional to support the delivery of the UK Underwriting and Claims strategy.The role involves developing the UK Underwriting philosophy, collaborating with Business Development, and monitoring medical advancements that might i

This job is with London Business School, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve.With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosp

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Gwork - LGBTQ+ Business Community. This job is with RX Global, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

This job is with Mizuho, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

A leading marketing agency is seeking an Influencer Manager to drive influencer marketing strategies across key UK client projects.The ideal candidate will manage campaign execution, collaborate with cross-functional teams, and provide strategic guidance.This role requires a proven track record in i

This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

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This job is with Intuit, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Gwork - LGBTQ+ Business Community.

A global community platform is seeking a Regional Marketing Ops and Data PMO in Greater London.This role supports the agency ecosystem transformation for Mars, focusing on driving operational readiness for media and data projects.Candidates should have strong marketing data experience and a passion

Gwork - LGBTQ+ Business Community. This job is with Omnicom Media Group, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

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This job is with Global, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

This job is with Taylor Wessing, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

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Gwork, an inclusive employer and a member of the LGBTQ+ business community.

A leading global bank is seeking a Director (Vice President) for its London team covering the oil and gas sector.This role involves managing M&A transactions, developing client relationships, and ensuring project execution.The ideal candidate will possess strong analytical skills, relevant qualifica

Join an inclusive team at Taylor Wessing – the largest global platform for the LGBTQ+ business community.