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We’re looking for a friendly, organized, and proactive Customer Service / Online Assistant to support our growing brand. You’ll be the first point of contact for our customers via email and chat, helping solve issues, answer questions, and ensure a seamless, positive experience. You’ll also assist with day-to-day administrative tasks, including organizing to-do lists and supporting internal team operations. Responsibilities: - Respond promptly and professionally to customer inquiries via email and live chat - Resolve product or service issues with a customer-first attitude - Track and manage open conversations and ensure timely follow-ups - Assist in organizing and prioritizing team to-do lists and schedules - Maintain customer records and update order info when needed - Flag recurring customer issues or FAQs for internal review - Support the team with light administrative tasks as needed Requirements: - Strong written communication skills - Excellent organizational and time management abilities - Comfortable using tools like Gmail, Slack, Google Docs/Sheets, and task managers (e.g., Trello, Asana, Notion) - A proactive attitude and willingness to learn - Prior customer service experience (preferred but not required) Bonus Points: - Experience with e-commerce platforms (e.g., Shopify, WooCommerce, instgram, tiktok) - Familiarity with CRM or help desk tools (e.g., Gorgias, Zendesk, Freshdesk)

Join Our Team as an Experienced Barista/Front of House at Our Forest Gate Branch! We are looking for a talented Barista or Front of House (FOH) team member to become part of our dynamic crew at our Forest Gate location. Please ensure you are applying specifically for this branch. This is a full-time position with mixed shifts from Monday to Sunday, between 6:30 am and 5:30 pm. Availability on weekdays is essential, along with some weekend shifts. Main Responsibilities: 1. Drink Preparation: Prepare and serve a variety of hot and cold beverages, including coffee, tea, artisan drinks, and specialty creations. You will also serve customers in our outdoor garden area, maintaining speed and consistency. 2. Food Service: Display, prepare, and serve cakes and light snacks with a focus on high presentation standards. 3. Latte Art: Demonstrate your skills in latte art to enhance the customer experience. 4. Cleanliness: Maintain a clean and sanitized work area, including utensils and equipment, to meet health and safety standards. 5. Customer Engagement: Serve customers with a friendly demeanor while efficiently taking orders and multitasking to meet their needs. 6. Equipment Calibration: Calibrate coffee machines and grinders to ensure optimal performance for quality beverages. 7. Dishwashing: Assist with washing up when necessary to maintain a tidy workspace. Ideal Candidate: The ideal candidate will have experience in a fast-paced environment and the ability to thrive under pressure. Multitasking and prioritizing duties will be crucial for success in this role. Independence and self-motivation are key, as you will be working in front-of-house operations. You should possess strong verbal English skills, be friendly, and have excellent customer service abilities, with a genuine willingness to ensure all customers have a satisfying experience. How to Apply: If you believe you have what it takes, please visit our Forest Gate branch for a direct response or message me here. Make sure to read all the details carefully before applying. We look forward to hearing from you! Thank you!

Demi-Chef de Partie Fine Dining Restaurant, New Opening Wednesday to Saturday Kings Cross The Megaro Collection welcomed its newest addition, Voyage with Adam Simmonds. Our Scandinavian Fine Dining restaurant located in the heart of Kings Cross opened its doors in January 2025, extending an invitation to all patrons to explore the culinary prowess of our Chef Patron Adam Simmonds. We are seeking an experienced and enthusiastic team to join us on this new journey to excite and captivate with adventurous flavours and exceptional hospitality. With the desire to set our guests on a journey of culinary excellence inspired by the land, sea, and atmosphere, Voyage with Adam Simmonds embarks on a mission to provide light, airy and minimalistic plates with an ambiance that mirrors and enhances these sentiments. We aim to provide an open and welcoming environment for all guests to experience fresh and modern dishes. Recognised as one of the nation's top chefs, double Michelin star Chef Simmonds will create and adorn his plates with shapes and formations inspired by architecture, art, and nature. Imploring the skills acquired working under Raymond Blanc at Le Manoir aux Quat’Saisons as well as techniques developed at his first Michelin Star restaurant Ynshir Hall, Simmonds aims to honour traditional techniques and embrace avant-garde approaches to the culinary field at Voyage, where meticulous attention to detail is necessary to inspire. We are looking for an experienced Demi-Chef de Partie with minimum 2 years in a professional kitchen to join Chef Adam Simmonds on this new adventure. The ideal candidate will have a good understanding of kitchen operations and of the culinary industry. The ideal Demi-Chef de Partie will: · Preferably have minimum 1 year experience in a Michelin Star kitchen or 4AA · Have worked in a fine-dining establishment · Be genuinely passionate about the hospitality industry · Have a real interest in food development · Have a stable career background · Be a hardworking individual with a ‘can do’ attitude · Have a good command of the English language · Have excellent knife skills and will be very well organised The Demi-Chef de Partie will: · Work 4 days a week (Wednesday-Saturday) · Be a team player · Uphold the highest of standards, ensuring that consistency is maintained at all times · Strictly follow food and hygiene regulations · Monitor waste control · Always keep the station extremely clean · Follow company grooming standards · Maintain an immaculate presentation at all times · Assisting the kitchen team in preparing ingredients for dishes · Support the kitchen team during service and with general duties where required If you are looking for a new environment where innovation and creativity are the primary goal, then join us on our new culinary journey at Voyage with Adam Simmonds.

We are seeking a highly organised, proactive, and customer-focused Administrative Officer to join our S-B-N team. This role involves providing essential administrative support, ensuring smooth office operations, and delivering excellent customer service in a professional environment, Monday-Friday 3:00 PM – 6:00 PM. Why You’ll Love This Role Essential Requirements: ✓ Proven office experience in an administrative or customer service role ✓ Strong organisational skills and attention to detail ✓ Professional communication (both written and verbal) ✓ Ability to manage multiple tasks efficiently ✓ Basic IT proficiency (MS Office, email systems) Ideal Candidate Profile: - Experienced office professionals: seeking part-time hours, who excel in organised, client-facing roles - Students with office experience: Ideal afternoon hours that work around lecture schedules - Parents/part-time workers: with administrative background, stable hours for school pickups or other commitments - Career-starters: with office exposure wanting to develop further in a thriving business environment Key Responsibilities: - Be the welcoming face of our business centre for all clients and visitors - Professionally handle all incoming calls, emails and enquiries - Manage client accounts and onboarding processes - Maintain meticulous filing systems and databases - Process invoices and follow up on payments - Monitor and replenish all office supplies - Maintain premises to exceptional standards: Performing light cleaning duties and ensuring all toiletry supplies are fully stocked - Provide comprehensive administrative support to the team We Offer: ✔ £12.50 per hour ✔ Paid bank holidays (pro-rata) ✔ Statutory Sick Pay entitlement ✔ Permanent contract ✔ Professional development opportunities Convenient afternoon hours – (3-6pm) Easy commute – just minutes from Stratford Station Professional work environment – in a thriving business location Stable, permanent position – with regular hours Location & Commute Prime Stratford location (E15 postcode) 5-minute walk from Stratford International Excellent transport links (Elizabeth Line, Jubilee, Central lines) Surrounded by amenities including Westfield Shopping Centre ** Deadline for applications: 04/05/2025**

Blinds is a brand new natural wine bar, shop, and events space opening this May on Hackney Road — and we’re on the hunt for our very first Assistant Manager. Set inside a beautifully repurposed old blinds showroom/factory, Blinds blends industrial design with cozy, intimate vibes. Vintage interiors, warm lighting, and a distinctive atmosphere that makes every night feel special — whether it’s a date, a casual catch-up, or a full-on celebration. We’re all about natural wines, seasonal small plates, charcuterie, and great cheese — the good stuff, basically. If you’re into creating unforgettable experiences and want to be part of an exciting new opening, we’d love to hear from you. Our perfect candidate would: - Lead with care and attention to detail. - Oversee daily operations, inventory, and scheduling. - Handle staff training & supplier relations. - Possess great expertise in wine. - Running shifts sometimes solo or as a team up to 4. - Stay ahead of industry trends. There is room to grow into a manager position quickly for the right person.

Job Summary: NEW OPENING! We are seeking a friendly, motivated, and experienced Barista & front of house to join our team at Les Filles Cafe. The ideal candidate will have a passion for coffee and providing exceptional customer service. You will be responsible for preparing and serving a variety of coffee drinks, maintaining a clean and welcoming environment, and ensuring customer satisfaction. Key Responsibilities: Customer Service: Greet customers warmly and assist them in selecting beverages and food items. Provide information on our menu, answer questions, and handle special requests. Drink Preparation: Prepare and serve a wide variety of coffee and tea drinks, including espresso-based beverages, drip coffee, and specialty drinks. Follow recipes and presentation standards. Equipment Maintenance: Operate and maintain coffee-making equipment, such as espresso machines, grinders, and brewers. Ensure machines are clean and in proper working order. Food Handling: Prepare and serve light food items such as pastries, sandwiches, and salads. Follow health and safety regulations for food handling and preparation. Cash Handling: Accurately process transactions using the POS system, handle cash, credit card payments, and provide correct change. Maintain a balanced cash drawer. Cleanliness: Maintain a clean and organized workspace, including the coffee bar, seating area, and restrooms. Perform regular cleaning tasks as per the cleaning schedule. Stock Management: Monitor inventory levels and restock supplies as needed. Inform the manager of low stock levels and assist with inventory counts. Team Collaboration: Work effectively with other team members to ensure smooth operations. Communicate openly and contribute to a positive work environment. Qualifications: MUST HAVE BARISTA EXPERIENCE, PLEASE DON’T APPLY IF YOU DON’T HAVE ANY EXPERIENCE. Skills: High proficiency in operating coffee equipment. Strong customer service skills with a friendly and approachable demeanor. Ability to multitask and work efficiently in a fast-paced environment. Good communication skills and the ability to work as part of a team. Knowledge: Basic knowledge of coffee brewing techniques and various coffee beans and blends. Attributes: Attention to detail, reliability, punctuality, and a positive attitude. Physical Requirements: Ability to stand for long periods, lift up to 25 lbs, and perform repetitive tasks.

About Us Odyssey is a vibrant lounge bar and casual dining establishment with a rustic vintage aesthetic. Featuring moody, intimate lighting and a mix of loungy and dining seating, we pride ourselves on creating a unique atmosphere paired with an exceptional dining experience. We are seeking a passionate Chef de Partie to join our dynamic team, where creativity, precision, and teamwork drive our culinary success. Job Description As Chef de Partie, you will play a vital role in our kitchen operations, ensuring that your assigned section is prepared and executed to the highest standards. You’ll collaborate closely with the Head Chef and other team members to deliver an outstanding dining experience for our guests. Responsibilities Prepare and present high-quality dishes within your assigned section. Maintain consistency in food preparation and presentation according to our standards. Oversee and train junior staff, ensuring they follow kitchen protocols. Manage your section’s stock, ensuring availability of ingredients and minimizing waste. Ensure compliance with food hygiene and health and safety standards. Work collaboratively with the kitchen team to manage service smoothly. Contribute to menu development with creative ideas and suggestions. Ensure all equipment in your section is in proper working order and report issues as needed. Requirements Proven experience as a Chef de Partie or similar role in a professional kitchen. Passion for cooking with a keen eye for detail and presentation. Strong knowledge of cooking techniques, ingredients, and kitchen equipment. Ability to work under pressure in a fast-paced environment. Team player with excellent communication and leadership skills. Flexibility to work evenings, weekends, and holidays as required. Formal culinary training or relevant certifications (preferred). What We Offer Competitive salary and benefits. Opportunities for growth and development within a creative team. A supportive and inclusive work environment. Meals on duty and staff discounts. The chance to be part of a unique dining and entertainment venue.

JOB DESCRIPTION KEELY BARTON JOB TITLE:​SPA MANAGER REPORTS TO:​MANAGER OF OPERATIONS/ HOURS:​37.5 hours per week/full time/£24,200 (£12.41 per hour) Job Summary: To be responsible for the production of performance and quality standards within the Spa. To manage data quality issues, providing advice and guidance to all Spa staff in the use of the record system. To oversee the claims process for work undertaken as part of enhanced national or local services. To act as Spa administrator for the record system and as Spa co-ordinator for IT hardware issues, working closely with the CCG and Shared Services as responsibility for computer hardware is transferred to the CCG. Job responsibilities: Production of Performance and Quality Information • To be aware of national, local and Spa quality standards for Aesthetic clinics. • To provide support to clinical sub groups in correctly identifying and targeting clients for assessment and treatment. • To ensure staff are aware of the importance of maintaining up to date client registers. • To provide advice and support for clinical sub groups and to produce regular reports on the progress of these groups in achieving their targets. • To assist in the production of information for clinical audit as requested by the clinical sub groups. • Data quality • To work all staff to validate client information, performing regular checks and quality audits. • To be responsible for mapping client information flows. • To provide support and training for current and new staff ensuring that data quality guidelines are understood and adhered to. • Spa administrator for record system • To oversee the administration of the record system, ensuring staff complete housekeeping and back ups as outlined in the Spapolicy. • To oversee the security and validation processes for the record system. • To provide advice and guidance to the Spa in the change to becoming paper light. • To provide support advice and training for current and new Spastaff in the use of the record system • Spa co-ordinator for IT hardware • To maintain an equipment log ensuring that Spa owned equipment is readily identifiable. • To provide support and training for current and new staff in resolving simple problem with PCs and printers. • To liaise with CCG IT support department to resolve other hardware and software issues. • Submitting Family and Friends monthly survey report • Client Access [to keep updated on new legislation] • Dealing with Petty Cash request in P/M Absence • Paying in petty cash to Bank • Staff Rotas’; Sign In & Out Row call Register • Updating Spa Website • Booking locums on receiving confirmed holiday request from doctors. Confidentiality: • In the course of seeking treatment, clients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to clients and their carers, Spa staff and other healthcare workers. They may also have access to information relating to Age Reversal MediSpa as a business organisation. All such information from any source is to be regarded as strictly confidential • Information relating to clients, carers, colleagues, other workers or the business of the Spa may only be divulged to authorised persons in accordance with the Spa policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety: The post-holder will implement and lead on the full range of promotion and management their own and others’ health, safety and security as defined in the Spa Health & Safety policy, the Spa Health & Safety manual, and the Spa Infection Control policy and published procedures. This will include (but will not be limited to): • Ensuring job holders across the Spa adhere to their individual responsibilities for infection control and health and safety, using a system of observation, audit and check, hazard identification, questioning, reporting and risk management. • Maintain and up to date knowledge of health and safety and infection control statutory and best Spa guidelines and ensure implementation across the business • Using personal security systems within the workplace according to Spa guidelines • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across the business • Making effective use of training to update knowledge and skills, and initiate and manage the training of others • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards, and initiation of remedial / corrective action where needed • Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised • Keeping own work areas and general / client areas generally clean, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers • Undertaking periodic infection control training (minimum annually) • Routine management of own team / team areas, and maintenance of work space standards • Demonstrate due regard for safeguarding and promoting the welfare of all customers/clients. Equality and Diversity: The post-holder will support the equality, diversity and rights of clients, carers and colleagues, to include: • Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Spaprocedures and policies, and current legislation • Respecting the privacy, dignity, needs and beliefs of clients, carers and colleagues • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Spa as part of this employment, such training to include: • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the Spa, and will: • Alert other team members to issues of quality and risk • Assess own performance and take accountability for own actions, either directly or under supervision • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance • Work effectively with individuals in other agencies to meet clients’ needs • Effectively manage own time, workload and resources Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: • Communicate effectively with other team members • Communicate effectively with clients and carers • Recognize people’s needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: • Apply Spa policies, standards and guidance • Discuss with other members of the team how the policies, standards and guidelines will affect own work • Participate in audit where appropriate